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Customer Reviews

Showing 1-30 of 1597

“Paul is great!...”

5 Star Review

Feb 20,2019

By: 'MATT MORRALL'

Feb 20,2019

Branch: Wokingham, 52 Peach Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: RG40

Branch: Wokingham, 52 Peach Street
Sales (as a Buyer)
Postcode: RG40

2 people found
this helpful

Paul was great. He even arranged tradesment to access the house we were buying as we could not get there. He worked closely with the seller to organise this. He went over and above his duties and I will certainly be working with him again. ...
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Comment on agent fees

We were buying so no comment.

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By: Paul Draper

Feb 20, 2019

Thankyou Matt for your feedback & kind words.
It was a pleasure doing business with you.

“Couldn't have asked for more from Martin and Co. Aldershot!...”

5 Star Review

Feb 18,2019

Toby Vowels

By: 'Vicky Perry'

Feb 18,2019

Branch: Aldershot, 173 Victoria Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: Gu7

Branch: Aldershot, 173 Victoria Road
Sales (as a Vendor)
Postcode: Gu7

0 people found
this helpful

Martin and Co. provided the best service we could've expected from our initial enquiry through to our completed sale. The team are professional, friendly and extremely knowledgeable. Our sale and purchase were in a chain and came with some additional complications as a result of ...
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Comment on agent fees

Highly competitive.

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“Service Review...”

5 Star Review

Feb 13,2019

Eleanor

By: 'Nigel D.'

Feb 13,2019

Branch: Cambridge, 191 Mill Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: cb1

Branch: Cambridge, 191 Mill Road
Lettings (as a Tenant)
Postcode: cb1

0 people found
this helpful

We received great service from our letting agent Eleanor Pettet. She provided us with a very professional, efficient service and was very responsive in every step of the application process. She's has provided us with a pleasant experience throughout and I would recommend her services....
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Comment on agent fees

Good

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“property management...”

5 Star Review

Feb 13,2019

By: 'David'

Feb 13,2019

Branch: Dover, 1-2 King Street
Services: Sales (as a Buyer)
Sold price: £125000
Would you recommend?: Yes
Postcode: ct16

Branch: Dover, 1-2 King Street
Sales (as a Buyer)
Sold price: £125000
Postcode: ct16

0 people found
this helpful

We have been working with Martins for some years and confirm that they provide an excellent service and are very knowledgable. They have a Professional attitude and positive outlook....
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Comment on agent fees

Always fair and resonable

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“Working to a deadline!...”

5 Star Review

Feb 13,2019

Eleanor

By: 'Dennis'

Feb 13,2019

Branch: Cambridge, 191 Mill Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB4

Branch: Cambridge, 191 Mill Road
Lettings (as a Tenant)
Postcode: CB4

0 people found
this helpful

The completion date was rapidly approaching and we were unable to get to Cambridge to review any properties. Not a very promising prospect, then Eleanor took up the challenge! She guided us through a very complicated situation, keeping us up to date at every step. ...
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Comment on agent fees

I have no previous experience of letting agent charges.

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“Utterly appalling!...”

1 Star Review

Feb 06,2019

By: 'N'

Feb 06,2019

Branch: Worcester, 45 Foregate Street
Services: Lettings (as a Tenant)
Rent PCM: £825
Would you recommend?: No
Postcode: WR1

Branch: Worcester, 45 Foregate Street
Lettings (as a Tenant)
Rent PCM: £825
Postcode: WR1

11 people found
this helpful

Our experience: As soon as Martin & Co cash in the fees of £400 (seemingly most expensive in town!), they seem to be done with any service for their tenants. When we moved in, the washing machine was covered in mould and when we went to their ...
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Comment on agent fees

extremely expensive

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“Good experience...”

5 Star Review

Feb 05,2019

By: 'Anais-Ludivine Saphore'

Feb 05,2019

Branch: Plymouth, 27 Mutley Plain
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: PL1

Branch: Plymouth, 27 Mutley Plain
Lettings (as a Tenant)
Postcode: PL1

0 people found
this helpful

The staff is very responsive and conciliatory. It was very easy finding an apartment with M&co and the proceedings were quick. Very positive experience....
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Comment on agent fees

Good

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“Excellent from day one...”

5 Star Review

Feb 04,2019

By: 'Tim Wagstaff'

Feb 04,2019

Branch: Rotherham, 5 Worry Goose Lane
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: S64

Branch: Rotherham, 5 Worry Goose Lane
Sales (as a Vendor)
Postcode: S64

0 people found
this helpful

I met Gary Moss at the property to undertake a valuation. I also contacted 2 other Estate Agents who came on the same day. I went with Gary due to his direct no nonsense approach, local knowledge and friendly manner. We had 6 viewers in 2 days and ...
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Comment on agent fees

Very reasonable and worth the fee

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“Excellent Service...”

5 Star Review

Feb 01,2019

Toby Vowels

Shannon

By: 'MChampion'

Feb 01,2019

Branch: Aldershot, 173 Victoria Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: gu12

Branch: Aldershot, 173 Victoria Road
Sales (as a Vendor)
Postcode: gu12

0 people found
this helpful

Recently Martin and Co Aldershot helped sell my mother's house (Lower Farnham Road, Aldershot) after she passed away. We were originally concerned that the house wouldn't sell as it was in somewhat of a state and it was located on a main road opposite car ...
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Comment on agent fees

Very reasonable fees for the services provided.

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“Landlord rental and sale...”

5 Star Review

Jan 31,2019

Andrew

By: 'Hazel Andersin'

Jan 31,2019

Branch: Basingstoke, 26 London Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RG14

Branch: Basingstoke, 26 London Street
Lettings (as a Landlord)
Postcode: RG14

2 people found
this helpful

Andrew Sheldon and his team looked after my property rental for many years and also sold the property on my behalf. He and his team are reliable and courteous, helpful and efficient. A big thank you to his team who were always understanding and helpful ...
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Comment on agent fees

Reasonable fees charged

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“Horrible...”

1 Star Review

Jan 29,2019

By: 'S.F.'

Jan 29,2019

Branch: Sheffield, Campo House, 54 Campo Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: S1 4

Branch: Sheffield, Campo House, 54 Campo Lane
Lettings (as a Tenant)
Postcode: S1 4

0 people found
this helpful

Before you let their properties they are great....when the time comes to move out they are horrible. It is almost impossible the get money that they have to refund you back....we had to call them everyday for almost a month and after that ...
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“Martin & Co review...”

5 Star Review

Jan 27,2019

Eleanor

By: 'Freyja'

Jan 27,2019

Branch: Cambridge, 191 Mill Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB1

Branch: Cambridge, 191 Mill Road
Lettings (as a Tenant)
Postcode: CB1

0 people found
this helpful

We had a great experience with Eleanor. Moving house is never easy, but she helped make it as painless as possible....
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“Fantastic Estate Agents...”

5 Star Review

Jan 21,2019

By: 'Liz'

Jan 21,2019

Branch: Colchester, 11 North Hill
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CO2

Branch: Colchester, 11 North Hill
Sales (as a Vendor)
Postcode: CO2

0 people found
this helpful

Thank you Martin and Co for all of your help selling our property. We would definitely use you again. Thanks....
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“Highly recommend...”

5 Star Review

Jan 20,2019

Andrew

By: 'Lorna'

Jan 20,2019

Branch: Basingstoke, 26 London Street
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: Yes
Postcode: RG22

Branch: Basingstoke, 26 London Street
Lettings (as a Tenant)
Rent PCM: £800
Postcode: RG22

2 people found
this helpful

My husband and I rented a two bedroom house from Andrew Sheldon from Martin & Co and we found the process of renting very easy and would happy recommend the services of Andrew and Martin & Co....
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“Excellent...”

5 Star Review

Jan 18,2019

By: 'Dr Singh'

Jan 18,2019

Branch: Oxford, 31 Woodins Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: OX3

Branch: Oxford, 31 Woodins Way
Lettings (as a Landlord)
Postcode: OX3

0 people found
this helpful

Prompt polite efficient Excellent communication skills and guidance Thank you Would advise and landlord to use this branch Well done...
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Comment on agent fees

Goid

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“Excellent Service and Care...”

5 Star Review

Jan 16,2019

By: 'Clare'

Jan 16,2019

Branch: Bognor Regis, 40 Aldwick Road
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: PO21

Branch: Bognor Regis, 40 Aldwick Road
Lettings (as a Tenant)
Rent PCM: £650
Postcode: PO21

0 people found
this helpful

Excellent Service and Staff. Cannot fault the team with their knowledge and support, thank you for my new home! Looking forward to starting a family in a new location....
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Comment on agent fees

Very fair priced. Paid far less for the admin and referencing fee's than others before.

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“Professional and always available...”

5 Star Review

Jan 16,2019

By: 'G'

Jan 16,2019

Branch: Brentford, 11 Albany Parade
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: 52 c

Branch: Brentford, 11 Albany Parade
Lettings (as a Tenant)
Postcode: 52 c

0 people found
this helpful

Best ever service I have ever had from an state agents. Jasmine was super professional ; attentive, focused on my needs and most important was honest and supportive....
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“End of lease...”

5 Star Review

Jan 15,2019

By: 'Geoff'

Jan 15,2019

Branch: Bognor Regis, 40 Aldwick Road
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: PO21

Branch: Bognor Regis, 40 Aldwick Road
Lettings (as a Tenant)
Rent PCM: £850
Postcode: PO21

0 people found
this helpful

We decided to terminate our rental agreement 2 months early, and Martin and Co were excellent and professional, they returned all of our prepaid rent money in full on our last day of rental and also our full deposit was returned the following week. I can't ...
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Comment on agent fees

Fees were very fair.

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By: Katrina Evans

Jan 15, 2019

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Bless you for your lovely review Geoff, you and Valerie were a pleasure to look after, you will both be missed. All the best to you both x ...

“Would never use again...”

1 Star Review

Jan 15,2019

By: 'Lucy J'

Jan 15,2019

Branch: Sheffield, Campo House, 54 Campo Lane
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: No
Postcode: S2

Branch: Sheffield, Campo House, 54 Campo Lane
Lettings (as a Tenant)
Rent PCM: £525
Postcode: S2

5 people found
this helpful

I would never again rent from anyone who used this company. They changed my rent from what it was on the original listing to start with but as it was only £5 difference I didn't question it. On moving in day the person doing sign in ...
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“Jasmine...”

5 Star Review

Jan 14,2019

By: 'Damo'

Jan 14,2019

Branch: Brentford, 11 Albany Parade
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: w5

Branch: Brentford, 11 Albany Parade
Lettings (as a Landlord)
Postcode: w5

0 people found
this helpful

Over the past few years I have used the services of Jasmine on several occasions to let a flat in the Ealing-Brentford area. I am always impressed with the efficiency and effectiveness of her service. A dilligent proactive effort that keeps you updated and gets ...
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Comment on agent fees

Fees are the norm for the industry

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“Cambridge Flat Sale...”

5 Star Review

Jan 14,2019

Eleanor

By: 'MJL'

Jan 14,2019

Branch: Cambridge, 191 Mill Road
Services: Lettings (as a Landlord)
Sold price: £282000
Would you recommend?: Yes
Postcode: CB58

Branch: Cambridge, 191 Mill Road
Lettings (as a Landlord)
Sold price: £282000
Postcode: CB58

0 people found
this helpful

Having worked with numerous estate agents over the years with mixed experiences, I was delighted to find the team at Martin & Co were excellent. The initial consultation and valuation with Matthew was very professional and honest. The follow up with Eleanor during the sales process ...
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Comment on agent fees

Excellent value for the work carried out

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“Worst letting agent in Scotland...”

1 Star Review

Jan 14,2019

By: 'Tina'

Jan 14,2019

Branch: Stirling, 14 King St
Services: Lettings (as a Landlord)
Rent PCM: £625
Would you recommend?: No
Postcode: Fk8

Branch: Stirling, 14 King St
Lettings (as a Landlord)
Rent PCM: £625
Postcode: Fk8

3 people found
this helpful

Martin & Co is the worst letting agency I have had the mis-fortune to use, please avoid them at all costs. The business is only interested in assisting and growing the Managing Directors associates in Stirling. If you are a law abiding landlord then Martin & Co ...
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Comment on agent fees

Better rates are available for the Managing Directors associates.

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“Outstanding!...”

5 Star Review

Jan 12,2019

By: 'E. Graham'

Jan 12,2019

Branch: London, 11 Leigham Hall Parade,Streatham High Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NW6

Branch: London, 11 Leigham Hall Parade,Streatham High Road
Sales (as a Vendor)
Postcode: NW6

0 people found
this helpful

Philip was very frank, trustworthy and so easy to work with. Just a great person who genuinely cared about my interests. I felt confident that I was in good hands and will recommend his services highly to everyone....
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“shocking whitegates / martin and co same comapy...”

1 Star Review

Jan 09,2019

By: 'muzzy'

Jan 09,2019

Branch: Leicester, 162 Narborough Road
Services: Lettings (as a Tenant)
Rent PCM: £300
Would you recommend?: No
Postcode: le11

Branch: Leicester, 162 Narborough Road
Lettings (as a Tenant)
Rent PCM: £300
Postcode: le11

0 people found
this helpful

I am writing this letter out of frustration am not the type of person to write online reviews and things but your staff at the Leicester branch (melton road Leicester) are poor to say the least and have no idea what theyre doing, I shouldn't ...
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“Terrible, do not trust!!...”

1 Star Review

Jan 08,2019

By: 'Paulina'

Jan 08,2019

Branch: Tamworth, 53 Lower Gungate
Services: Lettings (as a Tenant)
Rent PCM: £575
Would you recommend?: No
Postcode: b79

Branch: Tamworth, 53 Lower Gungate
Lettings (as a Tenant)
Rent PCM: £575
Postcode: b79

0 people found
this helpful

Tenants!!!!! Do not trust that this agency will protect you or will have your best interest as their priority (even low one). As they informed me they are âlandlord's agentsâ despite its us tenants who pays their bills. They did not repair reported damage for ...
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Comment on agent fees

Bad!

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By: Paulina

Feb 01, 2019

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Well, the agency worker clearly has problem with understanding what has been written in my review. Please, feel free to highlight one line of my review where I've stated I have not caused damage? Additionally the funds can me removed from the deposit (as you have kindly and arrogantly advised is the correct word for that) without the consent if you're late with your reply, as it was in my case. I'm not arguing with the fact the money have been taken, due to my neglect. But only this one insta ...

“Thanks to Amelia Perez and James Sleat...”

5 Star Review

Jan 03,2019

Amelia

James

By: 'Manal'

Jan 03,2019

Branch: Cambridge, 191 Mill Road
Services: Lettings (as a Tenant)
Rent PCM: £1325
Would you recommend?: Yes
Postcode: CB2

Branch: Cambridge, 191 Mill Road
Lettings (as a Tenant)
Rent PCM: £1325
Postcode: CB2

0 people found
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Grateful thanks Amelia and James for your help and very quick response to our enquires during our stay at the lovely flat in Glenalmond Avenue...
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Comment on agent fees

good

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“Exceptional service...”

5 Star Review

Jan 03,2019

By: 'Lynn'

Jan 03,2019

Branch: Harlow, 1 Adams House
Services: Sales (as a Vendor)
Sold price: £235
Would you recommend?: Yes
Postcode: Cm20

Branch: Harlow, 1 Adams House
Sales (as a Vendor)
Sold price: £235
Postcode: Cm20

0 people found
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What could have been a quite easy sale was made difficult by an awkward buyer, however Glen saw us throughout helping us and reassuring us that things were gong to be ok, working hard for us and keeping us updated to the very end, which ...
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Comment on agent fees

Good

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“The absolute worst...”

1 Star Review

Dec 28,2018

By: 'Gobsmacked in Grantham'

Dec 28,2018

Branch: Grantham, 18 Market Place
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NG31

Branch: Grantham, 18 Market Place
Lettings (as a Tenant)
Postcode: NG31

3 people found
this helpful

Not only are Martin & Co the worst letting agent I have ever dealt with, they are the worst company I have ever dealt with, period. Dishonest, uncaring, unhelpful and greedy, they haven't done anything to assist us during our 3 year tenancy with them, and on ...
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Comment on agent fees

Wanted to charge us £50 to answer a three question email for our new landlord. Unreal.

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“"Professionalism " nightmare...”

1 Star Review

Dec 23,2018

By: 'Safa'

Dec 23,2018

Branch: Southampton, 46 London Road
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: SO15

Branch: Southampton, 46 London Road
Lettings (as a Tenant)
Rent PCM: £750
Postcode: SO15

1 people found
this helpful

Dealing with this agency was one of the worst experiences we had. The flat was horrible, we couldn't even last 1 month there , it made us sick, and at the end we didn't get our deposit back for bunch of silly reasons. Deserve no start... we ...
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Comment on agent fees

Bad

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“Tenat for last 3years...”

5 Star Review

Dec 21,2018

By: 'Jana S.'

Dec 21,2018

Branch: Chelmsford, 15 Duke Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CM1

Branch: Chelmsford, 15 Duke Street
Lettings (as a Tenant)
Postcode: CM1

0 people found
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I'm renting through Martin&co for last 3 years and they are all very professional/friendly and always sorted my issues quickly. I know many of them and hands up for allthe good job they provide. The only person I couldnt deal with luckily left so ...
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