Marshall Vizard

7 reviews 3 /5 rating

33% valuation accuracy
57% recommend
100% fee satisfaction

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Philip Watford
Neil
Roslyn Samuel
Sophie
Angela Downes

We are Modern, Energetic and Professional Letting and Sales Agent in Watford. ARLA Registered

26 Station Road
Watford
Hertfordshire
WD17 1JU
01923 230302

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Customer Reviews

Showing 1-7 of 7

4 Star Review

Mar 10,2017

Sophie

By: 'Billy'

Mar 10,2017

Branch: Watford, 26 Station Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: Wd38

Branch: Watford, 26 Station Road
Sales (as a Vendor)
Postcode: Wd38

0 people found
this helpful

Used this company to sell my flat, very professional they got lots of people through the door for viewings with a few big offers . Unfortunately had to take it off the market but would definitely use them again . Sophie was a breath of fresh air always smiling and done a great job ....
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Comment on agent fees

Good

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4 Star Review

Jan 20,2017

Angela Downes

By: 'Tenant'

Jan 20,2017

Branch: Watford, 26 Station Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: WD18

Branch: Watford, 26 Station Road
Lettings (as a Tenant)
Postcode: WD18

1 people found
this helpful

No problems during the tenancy, any issues were usually dealt with. The flat was managed well with regular unintrusive visits with plenty of warning. I have to say, though, that Angela was rude and unhelpful at every opportunity. She seemed annoyed about being contacted when we had issues, and unwilling to help, and she often hung up phone calls before I had even finished speaking. She gave inaccurate information, and refused to rectify her mistakes or take any responsibility for the costs we in...
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1 Star Review

Jul 18,2015

Neil

Roslyn Samuel

By: 'Never again'

Jul 18,2015

Branch: Watford, 26 Station Road
Services: Lettings (as a Tenant)
Rent PCM: £670
Would you recommend?: No
Postcode: WD1

Branch: Watford, 26 Station Road
Lettings (as a Tenant)
Rent PCM: £670
Postcode: WD1

4 people found
this helpful

They must be the worst in customer service ,very rude and Neil cocky and cheeky always upset when you report a problem thinks he has to right to speak to u you as he please whilst you paying the rent their business needs to be looked at by those responsible for fair trading I advise strongly to stay away...
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4 people found
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1 Star Review

Mar 11,2015

Neil

By: 'tenant12345'

Mar 11,2015

Branch: Watford, 26 Station Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:

Branch: Watford, 26 Station Road
Lettings (as a Tenant)
Postcode:

7 people found
this helpful

Worst service ever. We were perfect tenants, no breakages, always paid on time and Neil was not helpful from start to finish. Landlord tried to take all of our deposit with no standing after two year tenancy of no problems and Neil encouraged us to 'just give up the deposit' and said he didn't want to be involved with the process and communications anymore. We went through TDS and got back almost all of our deposit (so clearly we shouldn't have just given it up) - when Neil would have had us los...
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1 Star Review

May 14,2013

By: 'Ian Williams'

May 14,2013

Branch: Watford, 26 Station Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: WD25

Branch: Watford, 26 Station Road
Lettings (as a Tenant)
Postcode: WD25

8 people found
this helpful

I was shocked at how unprofessional the staff at Marshall Vizard behaved when it came to dealing with my tenancy. My polite requests for repairs were repeatedly ignored. At one point I had water from the flat above streaming in to my bathroom which was left for over three weeks. We had unuseable bath taps for over 2 months and a bathroom full of disgusting mould due to the leak in the flat above. I moved out in the end, but still lost some of my deposit due to the mould stains in the bathroom. T...
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8 people found
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By: Neil Marshall

May 22, 2013

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Hi Ian, I was disappointed and concerned to read your review, we do respond to all concerns promptly and then deal with all issues as instructed to by the landlord. We are an ARLA Licensed Agent and Members of the Property Ombudsman, we always act in a professional manner and have several routes of redress if you are unhappy during the tenancy. As it appears to be a property that we managed, then the deposit would have been registered with the Tenancy Deposit Service, so no deductions could hav ...

5 Star Review

Apr 19,2012

By: 'Roman Gudkov'

Apr 19,2012

Branch: Watford, 26 Station Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:

Branch: Watford, 26 Station Road
Lettings (as a Tenant)
Postcode:

0 people found
this helpful

Marshall Vizard is an excellent agency. I've heard million stories from people saying how bad their estate agent was, but it never happened to me while with Marshall Vizard. First of all, they have a much lower charge for their services. Second, they always helped us quickly both with little fixings and in case of emergencies (thanks to Angela) Would stay with them longer, but had to move to different area to be closer to work....
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5 Star Review

Jun 14,2010

By: 'jaystar'

Jun 14,2010

Branch: Watford, 26 Station Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:

Branch: Watford, 26 Station Road
Sales (as a Vendor)
Postcode:

0 people found
this helpful

Excellent service, particularly after care. Highly rec. ...
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By: Dan Hemsley

Sep 24, 2010

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Thank you, we appreciate all comments. ...

Areas covered

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Services offered

Sales

Lettings

Block Management
Surveys
Conveyancing
Mortgage Advice

Valuation and Fee Performance

100% customers were satisfied with fees 33% accuracy of agent's valuations

Price range of properties reviewed

Sales

Min: £0
Max: £0

Letting

Min: £670
Max: £0

Review statistics

From Landlords		From Tenants		From Vendors		From Buyers		Other

0	0	2	3	2	0	0	0	0	0

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Awards won by Marshall Vizard

Individual Branch Awards

Philip Watford
0 reviews

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Neil
2 reviews

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Roslyn Samuel
1 reviews

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Sophie
1 reviews

About Sophie No description set View full profile

Angela Downes
1 reviews

About Angela No description set View full profile

Firm rankings

Overall

#2910 out of 15159 firms in the UK

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