Marsh & Parsons
2.5/5, 171 reviews
39% recommended
52% lettings valuation accuracy
27% lettings fee satisfaction
Marsh and Parsons are top estate agents serving properties nationwide in the United Kingdom. We employ local professionals that are experts in their area and can advise customers on any general inquiries and current property market trends. We have great office branches situated in any major city in ... show more Marsh and Parsons are top estate agents serving properties nationwide in the United Kingdom. We employ local professionals that are experts in their area and can advise customers on any general inquiries and current property market trends. We have great office branches situated in any major city in the country. If you would like to find out your house price estimate, come and see us!

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 52% 27% £425 £6,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 22 12 64 26 2 15 3 0 14
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Please avoid this agency at all costs. I had a ......”

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Jan 11,2021
Minithumbdown
By: 'Ioannis'
Jan 11,2021
0 people found
this helpful
Please avoid this agency at all costs. I had a terrible experience with them. I was shown a flat that I liked and intended to rent. I had verbally agreed with the agent on the terms of the agreement and the price. I was also ...
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“AGENTS & TENANTS: AVOID AT ALL COSTS...”

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Dec 29,2020
Minithumbdown
By: 'Max'
Dec 29,2020
0 people found
this helpful
We are landlords of a flat in Marylebone. This horrific company advised our tenant to throw away any items she did not wish to keep without consulting us (almost £700 worth of kitchen supplies, hoover, etc). We only found out on the final inspection. M&P ...
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“We have had a horrible experience by dealing with Marsh ans Paraon in general...”

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Dec 10,2020
Minithumbdown
By: 'Sigrun'
Dec 10,2020
0 people found
this helpful
We have had a horrible experience by dealing with Marsh and Parsons. We did rent through them and absolutely nothing they promised was finalized or delivered. We have been talked down to like little kidz and according to the landlord and the agents we are ...
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“Awful experience. They kept quiet about all h......”

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Dec 01,2020
Minithumbdown
By: 'Perla'
Dec 01,2020
0 people found
this helpful
Awful experience. They kept quiet about all hidden costs and said I would only be charged 10% of the rent. Asked me to pay lots of extra fees in advance and then the month when I expexted to receive £2050 for the rent of ky property, I ...
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“Meilssa Polvan, an agent at Marsh and Parsons......”

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Nov 30,2020
Minithumbdown
By: 'Vishal'
Nov 30,2020
0 people found
this helpful
Meilssa Polvan, an agent at Marsh and Parsons gave me good advice for saving money bay saying to get my friend to move my stuff as opposed to hiring a removals company but she was expecting me to cover the void period of £250 for the ...
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“Awful, pushy and takes advantage of young people...”

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Nov 11,2020
Minithumbdown
By: 'Carl'
Nov 11,2020
1 people found
this helpful
My partner and I (21 and 25) were looking for our first flat together, we were so excited but unfortunately taken advantage of. At first the agent from the Shepherds Bush branch (Lets call them H), was great and very helpful. Kept coming back with new flats ...
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“We were let down by Marsh&Parsons in Barnes. ......”

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Oct 29,2020
Minithumbdown
By: 'Svetlana'
Oct 29,2020
1 people found
this helpful
We were let down by Marsh&Parsons in Barnes. We put our house on the market and everything was great until we had two buyers bidding for our house. Buyer A was a mum without a chain who was desperate to move to Barnes to ...
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“Simply the worst agent I have ever dealt with......”

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Oct 07,2020
Minithumbdown
By: 'Nathalie'
Oct 07,2020
0 people found
this helpful
Simply the worst agent I have ever dealt with. They are a bunch of cowboys. Better NOT to use them STAY AWAY!...
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“Avoid using Marsh and Parsons' service at any......”

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Sep 17,2020
Minithumbdown
By: 'Rashad'
Sep 17,2020
0 people found
this helpful
Avoid using Marsh and Parsons' service at any cost. Wouldnt exaggearte to say it was the most terrible experience I have ever had working with anyone in my life. They found a tenant without any due diligence who stopped paying rental after a month. I ...
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“Do not rent a property managed by Marsh and P......”

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Aug 01,2020
Minithumbdown
By: 'Laura'
Aug 01,2020
5 people found
this helpful
Do not rent a property managed by Marsh and Parsons. They tricked us into a long contract and made false promises all in aid to secure a big commission.We have since had to be in a legal battle with our landlord at a huge ...
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“Buying through Marsh & Parsons Kensington bra......”

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Jul 19,2020
Minithumbdown
By: 'Anna'
Jul 19,2020
2 people found
this helpful
Buying through Marsh & Parsons Kensington branch was a nightmare. Offer based on property being taken off the market.... they never removed its online listing and also did not put a marker e.g ‘ under offer’ on. This led to the vendor being approached by other ...
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“Renting a property with Marsh & Parsons has b......”

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Jun 05,2020
Minithumbdown
By: 'Nikos'
Jun 05,2020
2 people found
this helpful
Renting a property with Marsh & Parsons has been my worst experience I had with a lettings office. We were renting a 3 bedroom furnished flat in Fulham. Upon arrival, 1 of the 3 beds in the property was dismantled and thus, unusable. We made numerous complaints to the ...
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“Absolutely shocking. I never write reviews bu......”

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May 14,2020
Minithumbdown
By: 'Andrew'
May 14,2020
4 people found
this helpful
Absolutely shocking. I never write reviews but you need to be warned and not repeat our mistake of taking this company on to let our house in Clapham. Completely disingenuous from start to finish both with us and the tenants. We have ended up with ...
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“I found Georgie Woodhouse a highly effective ......”

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Mar 21,2020
Minithumbup
By: 'mr'
Mar 21,2020
0 people found
this helpful
I found Georgie Woodhouse a highly effective agent, polite and v efficient. If you want a job done properly go to her....
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“Landlord Biased, Predatory without a shred of decency or compassion - AVOID...”

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Mar 10,2020
Minithumbdown
By: 'Charlie'
Mar 10,2020
2 people found
this helpful
Marsh and Parsons are able to game many review sites by only allowing happy tenants from leaving a review through the likes of Feefo. They are wolves in sheep's clothing who have absolutely no care for the comfort, service or support of the tenants. We ...
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By: Jackson
Apr 20, 2020
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Hey! I have meet similar situation, we can be a union together please contact me on 07444068447 ...

“Please, please avoid these agents. They are p......”

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Nov 02,2019
Minithumbdown
By: 'jjbentley'
Nov 02,2019
2 people found
this helpful
Please, please avoid these agents. They are professional liars and have discriminated against my elderly disabled mother repeatedly. They have absolutely no issue with allowing the landlord to break the contract, but god forbid should it be the tenant and then they want to get ...
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“Stay Away from it!...”

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Oct 29,2019
Minithumbdown
By: 'Lucia'
Oct 29,2019
4 people found
this helpful
Absolutely the most unprofessional, borderline criminal estate agents you will find in London. From lies to loosing original documentation, they manipulate facts, and evade any responsibility towards their mistakes. And if you try to complain, they will bully and harass, tenants and landlords alike, until, ...
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“Marsh and Parsons managed the house I rented ......”

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Oct 10,2019
Minithumbdown
By: 'Chris'
Oct 10,2019
2 people found
this helpful
Marsh and Parsons managed the house I rented for two years. They also acted for the landlord. The service they offer was abysmal and completely biased toward the landlord. I am now waiting for my deposit to be returned. Of course they are working with ...
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“Normally I ignore it but I should write a rev......”

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Jul 31,2019
Minithumbdown
By: 'Jim'
Jul 31,2019
1 people found
this helpful
Normally I ignore it but I should write a review as I can see others have already done so and that's why Marsh & Parsons have such a poor ratings. I must have called Marsh & Parsons (Pimlico & Westminster) 4 times and 3 times left messages. No one has ...
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“Encouraged into raising the asking price and ......”

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Jul 22,2019
Minithumbdown
By: 'Angela'
Jul 22,2019
1 people found
this helpful
Encouraged into raising the asking price and all for nothing. Bathtub broken for over 5 months, carpet falling apart. Shower not working for months at a time. Microwave breaking twice. Light circuit broken and strobing for months. Construction for months outside the window. FOUR AGENTS HELPING ...
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“Down-payment...”

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May 30,2019
Minithumbdown
By: 'ShoreditchG'
May 30,2019
5 people found
this helpful
Rushed into signing an offer letter to be told the payment is non-refundable. This was never communicated and now we're at a £400 loss. No apologies or responsibility taken. Completely took advantage of the fact we were first time tenants. AVOID....
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“Professionally dishonest con-artists...”

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Apr 29,2019
Minithumbdown
By: 'jjbentley'
Apr 29,2019
7 people found
this helpful
Absolutely appalled with the way my disabled mother has been treated by your lettings agents - after hearing convincing lies about the property she was due to move into, and having to go through an absolute ton of hoops and processes to finally finish tenant ...
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Comment on agent fees
Terrible and unjustified
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“Awful beyond belief...”

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Apr 15,2019
Minithumbup
By: 'Catastrophic'
Apr 15,2019
8 people found
this helpful
Verging on the linits of criminality.. Prospective tenants with held Abusive emails from the firm Referencing inaccurate Very bad reputation. I cannot possibly recommend these people...
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Comment on agent fees
Bad
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“AVOID...”

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Apr 03,2019
Minithumbdown
By: 'NotMarshandParsons'
Apr 03,2019
6 people found
this helpful
I have dealt with a number of estate agents over the last ten years. The incompetency of Marsh and Parsons is astounding. CC'ing me into internal e-mail, issuing invoices 6 months late. I would have had easier and more productive conversations talking to the plant in ...
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“Don't use them!...”

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Mar 27,2019
Minithumbdown
By: 'Nylongirl'
Mar 27,2019
6 people found
this helpful
We had them rent our over the course of 2 yrs. Each tenancy was a nightmare. Not due the tenants but due to the inefficiency of M&P. Rents were to be all inclusive. They would never tell the tenants that and tenants kept changing bills ...
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Comment on agent fees
Very high for terrible service
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“Do not use...”

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Mar 21,2019
Minithumbdown
By: 'Fiona'
Mar 21,2019
2 people found
this helpful
After renting with Marsh and Parsons for a year and a half I will never do so again nor will I buy a property from them. Having been pushed into an uninhabitable property by them we have had issues of all sorts (mold, damp, mice ...
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Comment on agent fees
waste of money
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“Never rent a property through Marsh and Parsons...”

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Mar 16,2019
Minithumbdown
By: 'Annoyed'
Mar 16,2019
4 people found
this helpful
They are incredibly landlord-centric and will screw tenants over in any way that will benefit the landlord. Bad contract agreement (it will screw you over as as a tenant in one way or another), bad property management (we haven't had a working door bell or ...
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“Another Foxtons incarnation...”

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Feb 26,2019
Minithumbdown
By: 'Current'
Feb 26,2019
7 people found
this helpful
Bullish behaviour, harassing tenants who are also prospective buyers, mis - communications, if you want a mental breakdown then take their services and pay their commissions and unreasonable excessive fees! Happy to share more names in the letting side like Olivia Green, Rebecca Snape who ...
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Comment on agent fees
Excessive
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By: Dave
Mar 28, 2019
View all comments (1)
I totally agree with the above email. They are Terrible. They say what you want, then get you in the contract. They bullied my tennats. I am a landlord tried to get hold of the tennats to discuss particular issue at the property, Rebecca Snape, and the Team are the same, Joshua Albright, Siannie. The tennats where also trying to get hold of me, they never told me. I asked on 5 email correspondence over 11 days then gave up and had to get details from neighbours. Now I am trying to get lawyers ...

“Most VILE Place on EARTH...”

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Jan 29,2019
Minithumbdown
By: 'Dee'
Jan 29,2019
4 people found
this helpful
It is hard to believe this agency can legally operate in this country. Everything switched from regular to HELL the day the tenancy started. A series of lies, deflections and obstructions following the fact that the shower did not work for a whole month whereas ...
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Comment on agent fees
They are quick to offer you some admin fee back to you whereas the damage they caused should have cost waaaaaay more only so they can say you've already accepted compensation! WATCH OUT. These are scam artists.
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“Top class service...”

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Jan 07,2019
Minithumbup
By: 'Terry'
Jan 07,2019
0 people found
this helpful
Great overall service, from initial enquiry to completion. The team kept me updated throughout the process. Top class service! Will use again....
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Comment on agent fees
Above the standard, but worth the additional cost.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Marsh & Parsons

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