An independent estate agent covering North West, North and West London.
Mark Ashley & Co

70 Watling Avenue
Edgware
Greater London
HA8 0LU
020 8905 7171

“No nonsense...”

May 30,2018
Minithumbup
By: 'Lyn'
May 30,2018
0 people found
this helpful
I used Mark Ashley to sell my property in Hampshire 3 years ago. At first I though he was somewhat abrupt and had doubts but his no nonsense, somewhat aggressive approach got results. Many of the reviews on here are unfair. He chased my rather slow ...
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Comment on agent fees
Not unreasonable
Was this helpful? Yes

“Extremely unprofessional - would NOT recommend it...”

May 11,2018
Minithumbdown
By: 'Anna'
May 11,2018
2 people found
this helpful
Very unprofessional. The agent I had on the phone was rude and pushy (Mark). When discussing budget, he made it seem as if my budget was crap and that it would get me a crappy flat in a crappy location, which I really didn't ...
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Was this helpful? Yes
Mar 06,2018
Minithumbdown
By: 'Agi'
Mar 06,2018
5 people found
this helpful
One phone call from this guy made me NOT wanting to deal with ever in my life. Insulting, rude, aggressive, pushy, unprofessional. Comments like 'it is just a property visit not a rocket science', when I politely said I am very busy in the coming ...
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Was this helpful? Yes
Feb 06,2018
Minithumbdown
By: 'DJ'
Feb 06,2018
6 people found
this helpful
Got a contact from this agent stating "I have a cash buyer", rubbish ,sales talk.. They are parasites looking at Rightmove, Zoopla etc to make easy money. I had to show the buyer around and they (the buyer) thought the agent was! They ...
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Was this helpful? Yes
By: DJ
Feb 13, 2018
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Mark did NOT write to me he called me. First lie. Not did he let their services be billed me into thinking he had a "cash buyer" by turned out to be untrue. Mark is a total liar and bully, what he said is totally untrue. He tried to steal a client who clicked on my property that is clearly advertised with purplebricks and he intervened and pretended that HE got the viewing which all turned out to be time wasters. No terms and conditions were either sent they just bullied there way in t ...
Feb 06,2018
Minithumbdown
By: 'DJ'
Feb 06,2018
2 people found
this helpful
Got a contact from this agent stating "I have a cash buyer", rubbish ,sales talk.. They are parasites looking at Rightmove, Zoopla etc to make easy money. I had to show the buyer around and they (the buyer) thought the agent was! They ...
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Was this helpful? Yes
Feb 05,2018
Minithumbdown
By: 'notstupidtofallfortheseagents'
Feb 05,2018
5 people found
this helpful
What a nasty nasty piece of work! Unbelievable! I had just one telephone conversation with this guy and his manner was disgusting! He was insulting, bullying if he didn't get his own way and totally unprofessional. I was totally shocked by his attitude, downright ...
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Comment on agent fees
Thank god I never got that far!
Was this helpful? Yes
May 10,2017
Minithumbup
By: 'Sue Edwards'
May 10,2017
1 people found
this helpful
The sale of the house, for which Mark Ashley & Co acted on our behalf, will be completed on the 15th May and I just wanted to say a BIG thank you to Mark & all of the staff at Mark Ashley & Co for ...
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Comment on agent fees
Good
Was this helpful? Yes
May 06,2017
Minithumbdown
By: 'Anon'
May 06,2017
9 people found
this helpful
Had the misfortune of speaking to this agent he is rude talks over you starts telling you what you should be doing about your personal affairs. Very arrogant and started making up stories I don't trust them one bit. I have never felt with someone ...
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Was this helpful? Yes
Mar 20,2017
Minithumbdown
By: 'Mr Francis'
Mar 20,2017
10 people found
this helpful
Encountered Mark Abrahams as a buyer on a property. I found Mark to be very unprofessional, rude, however I had to deal with him as he was the nominated EA for the seller. Very early on trust diminished with Mark as he wanted me to ...
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Was this helpful? Yes
By: Mark Abrahams
Mar 27, 2017
View all comments (1)
The English property system allows buyer/sellers to withdraw from the sale/purchase without recourse up until exchange of contracts. In this case the seller changed her mind and sold the property privately after the buyer's mortgage survey had been carried out. Clearly Mr Francis has every right to be angry but he has no right to lie and blame this matter on ourselves. Mr Francis has been told that unless he submits a formal apology and remove this review then Mark Ashley & Co will be issui ...
Mar 09,2017
Minithumbup
By: 'London Lady'
Mar 09,2017
1 people found
this helpful
I have bought & sold several houses & Mark Ashley are by far the most efficient agents I have dealt with. Scott was fantastic, pro-active in keeping the sale moving forward, very efficient & provided regular updates on the sale. They did not try to ...
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Comment on agent fees
Fees were very reasonable & on a par with other local agents
Was this helpful? Yes
Mar 06,2017
Minithumbdown
By: 'J Morgan'
Mar 06,2017
8 people found
this helpful
The rudest, most belittling, intimidating agents I have ever dealt with. Their way of handling clients is simply appalling - they mock you on the phone if you ring for more information. And they don't even have a website? Which respectable business does not own ...
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Was this helpful? Yes
Feb 03,2017
Minithumbup
By: 'Miriam'
Feb 03,2017
0 people found
this helpful
I highly recommend Mark Ashley. We have concluded a complicated sale and I am very pleased. The estate worked efficiently and promptly to ensure both lawyers did what they were supposed to do propmtly....
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Comment on agent fees
Fees fair as a lot of work was undertaken to complete the sale
Was this helpful? Yes
Jan 24,2017
Minithumbdown
By: 'Burnt oak'
Jan 24,2017
12 people found
this helpful
These are guys are the most unprofessional and disgusting estate agents I have ever come across. First they came round and gave a negative and desperate little pitch undervaluing my property which has now sold by £35k above their valuation, this is probably so ...
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Comment on agent fees
N/a
Was this helpful? Yes
Jul 22,2016
Minithumbdown
By: 'Confused and upset'
Jul 22,2016
15 people found
this helpful
I tried to purchase a property through Mark Ashley. He made me pay £1000 to reserve the property which I did. He then told me a week later that if I wanted the property I had to use his solicitors and Mortgage broker. I had ...
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Was this helpful? Yes
By: Sandeep
Aug 17, 2016
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Go to your CAB and take him to a small claims court. They are renowned to be awful agents that employ many tricks to con people out of money ...
May 28,2015
Minithumbdown
By: 'MJ'
May 28,2015
18 people found
this helpful
I did call Mark Ashley Agency to enquire about a property I they are advertising looking to arrange a viewing. After asking me all sorts of questions that are meant to help me he just said basically to get more realistic that I will not ...
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Was this helpful? Yes
By: Saima Shakur
May 23, 2016
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I totally agree 100% with the negative reviews, they are spot on..I spoke to Mark himself and he was so rude, started to debate about an issue i was having getting through to his office, and totally forgot he needs to be polite and helpful for potential buyers..it's so true it's like they don't want to sell, so why be in this business????! ...
Feb 11,2015
Minithumbup
By: 'Mark Slaney'
Feb 11,2015
4 people found
this helpful
Mark-Ashley sold my property for me and did so with a professional attitude and very quickly. I found them very pro active in finding buyers for my property and never felt that they were just sitting around waiting for people to come to them. Overall ...
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Was this helpful? Yes
Feb 06,2015
Minithumbdown
By: 'Shama Ismail'
Feb 06,2015
18 people found
this helpful
Caveat Emptor (Buyer beware). I am not an Estate Agent but a Property Investor. I had the misfortune of dealing with a such a rude man like Mark. He has no manners and does not know how to talk to his customers. My offer for ...
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Was this helpful? Yes
By: Mark
Feb 25, 2015
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This review is both misleading and untrue. The sale was agreed on the basis of vacant possession which was agreed by the seller, buyer and tenant. Approximately 1 month later the tenant informed the owner that they could not find another property and would not move out. This meant the owner was left in a position where he would have to evict the tenant via the courts which he was not prepared to do. Ms Ismail was not prepared to proceed on this basis so the sale "fell through" Underst ...
Feb 04,2015
Minithumbup
By: 'Danny'
Feb 04,2015
0 people found
this helpful
I have been extremely well served by Mark and his team in particular Sandra. First as a Landlord and later when I sold my property using them. I cannot thank them enough for all the help and support they have given me over the years. ...
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Was this helpful? Yes
Feb 04,2015
Minithumbup
By: 'Danny'
Feb 04,2015
1 people found
this helpful
I have been extremely well served by Mark and his team in particular Sandra. First as a Landlord and later when I sold my property. I cannot thank them enough for all the help and support they have given me over the years. I would ...
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Was this helpful? Yes
Sep 29,2014
Minithumbdown
By: 'middleagedwomen'
Sep 29,2014
15 people found
this helpful
I used this estate agent to buy a property and found them to be very poor. Their style is to bully potential buyers once they have hooked them into a property. They call into question the truthfullness of the surveyor and clearly were not aware ...
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What agent could do to change your mind?
Used manners, allowed people to talk over the phone and realised that the buyers are customers for their clients.
Attached Files
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By: mark ashley
Sep 29, 2014
View all comments (1)
This review was written by a lady called Mrs A Collins. She made and had an offer accepted on a house via Mark Ashley & Co. The property was surveyed by two separate surveyors instructed by Mrs Collins. They both valued the house at the price agreed. Despite this Mrs Collins demanded a price reduction of £10,000 which was completely unreasonable and was declined by the owner. We tried to reach a compromise which Mrs Collins would not do and she withdrew from the sale. Her comments are bo ...
Sep 26,2014
Minithumbup
By: 'Kerai'
Sep 26,2014
0 people found
this helpful
I don't normally write reviews, however I had to for these guys as it really needs to be acknowledged. If it wasn't for Scott keeping in contact and asking for an update on how things were going, regardless of not joining their agency, I would've ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Sep 25,2014
Minithumbup
By: 'BR'
Sep 25,2014
1 people found
this helpful
Mark and his team are very responsive and always keen to keep things moving (which from reading other reviews on this site it seems might sometimes be interpreted as being rude or abrupt). Personally, being a pro-active person myself, with a low-tolerance for time-wasters, I ...
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Comment on agent fees
Fees were as agreed upfront with no hidden extras
Was this helpful? Yes
Sep 14,2014
Minithumbup
By: 'Sandra Benedyk'
Sep 14,2014
0 people found
this helpful
I have used this estate agent to successfully sell two of my properties and not only did they arrange a substantial number of viewings for each property but the service I received both before and after exchange of contracts was very good. Both sales were ...
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Comment on agent fees
These were reasonable
Was this helpful? Yes
Jul 15,2014
Minithumbdown
By: 'abysmal'
Jul 15,2014
18 people found
this helpful
possibly the rudest most unprofessional shower i have ever come across. Never use these people to buy or sell or anything. The owner seems to think he can act and speak to people (fellow professionals or clients) like they are something found on his shoe. ...
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Was this helpful? Yes
Jan 29,2014
Minithumbup
By: 'ASH'
Jan 29,2014
0 people found
this helpful
From the beginning Mark Ashley, both as a company and person, were committed in getting the best price/buyer for the property. The property attracted many viewings and no contract was signed until a suitable buyer had been found. Mark gave good advice as to ...
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Was this helpful? Yes
Dec 04,2013
Minithumbdown
By: 'D'
Dec 04,2013
19 people found
this helpful
For several weeks I have experienced such rude treatment from one of your tellers that I refuse to tolerate it any longer. Each time I try to make a transaction through Mr X, heacts as though I were an annoyance. In one instance, he said ...
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What agent could do to change your mind?
BAD
Attached Files
Was this helpful? Yes
Nov 20,2013
Minithumbdown
By: 'disgusting'
Nov 20,2013
23 people found
this helpful
Terrible service. The tenants complained to me that Angelo was friendly but "the other one" very rude and unprofessional. It\'s cheaper to use Gumtree than having problems in the later stages....
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Was this helpful? Yes
Nov 11,2013
Minithumbup
By: 'Stana'
Nov 11,2013
4 people found
this helpful
My husband and myself had been trying to get on the property ladder for such a long time. It is not easy to buy a property when you are a first time buyer and want to buy in London... We had been registered with so ...
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Was this helpful? Yes
Oct 29,2013
Minithumbdown
By: 'A Haydar'
Oct 29,2013
23 people found
this helpful
I just can not believe that this type of people are allowed to run a business in this country. No manner whatsoever. I just called them to get details of a flat they advertised for sale. After they took all my details - he first ...
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What agent could do to change your mind?
simple - just learn to respect customer.
Attached Files
Was this helpful? Yes
By: Mark Ashley
Oct 29, 2013
View all comments (1)
This gentleman called our office today. He refused to provide basic details such as address, email and financial details. We always try to establish what a customer is looking for i.e. price, location, type and size. This enables us to establish what the customer is looking for so we can offer a suitable property He refused to answer any of our questions and was extremely rude which is why I refused to deal with him. It is totally unfair that this type of review is allowed to be published withou ...
Sep 23,2013
Minithumbup
By: 'Kehinde'
Sep 23,2013
2 people found
this helpful
From the onset,Mark Ashley & Co were dedicated/committed in proving an efficient service to me. I had a significant numbers of viewing arrangements and offers made immediately on my property. I was not tied into a contract until a buyer was found. The ...
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Was this helpful? Yes
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