Maple is a company with a human face and not a corporate one.



Apart from our extensive and unrivalled experience in the area we recognise that whether buying, selling, renting or letting, your 'moving experience' should be as pain-free as possible.
Maple Estate & Letting Agents Ltd

41 Station Road
Harrow
Middlesex
HA1 2UA
02084279772

Website not available

Properties for Sale
Properties to Rent

“ Mr... ”

May 14,2018
Minithumbup
By: 'DR123'
May 14,2018
1 people found
this helpful
I have now let multiple properties through this agent the service is very professional, i am always kept updated with progress etc. would always recommend....
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Comment on agent fees
Very competitive
Was this helpful? Yes

“ helpful & friendly... ”

May 10,2018
Minithumbup
By: 'anette'
May 10,2018
1 people found
this helpful
Nice young man, very polite and helpful showed me 3 flats and guided me well, knows many things about the properties and explained clearly...
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Comment on agent fees
fairly reasonable
Was this helpful? Yes

“ Excellent Service... ”

May 09,2018
Minithumbup
By: 'Paul'
May 09,2018
2 people found
this helpful
I recently took over the lease of a property and Maple estates couldn't have been more helpful. Very friendly staff and excellent service provided....
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Was this helpful? Yes

“ Good customer service... ”

May 08,2018
Minithumbup
By: 'Sunira'
May 08,2018
1 people found
this helpful
Ewelina is good at doing her job and will always listen to you and try to sort out any issues requested....
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Comment on agent fees
Well I think the agent's fees is quite high but it's undestandable because of the level of the service they offer to their customers.
Was this helpful? Yes

“ Excellent Estate Agent... ”

May 08,2018
Minithumbup
By: 'Edwin'
May 08,2018
1 people found
this helpful
Everyone at Maple Estate Agent are very helpful, honest and professional. I have deal with them a lot and found all of them to be very understanding and efficient. They make sure that you understand their Terms and Fees and are happy with everything. I ...
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Comment on agent fees
Their Fees are good for the service they provide.
Was this helpful? Yes

“ Great Service... ”

Apr 06,2018
Minithumbup
By: 'Jose M'
Apr 06,2018
1 people found
this helpful
I had an emergency in my house, I called them to help me out, and they send help right away. Very pleased with the response....
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Was this helpful? Yes
Oct 12,2017
Minithumbdown
By: 'Lila'
Oct 12,2017
1 people found
this helpful
very friendly and helpful, helped me a lot understanding process and my steps through renting process, took time to help me, much appreciated x...
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Comment on agent fees
less than another agent and more value service
Was this helpful? Yes
Jul 27,2017
Minithumbup
By: 'Shukla'
Jul 27,2017
3 people found
this helpful
Fair and reasonable had many experiences but this agency was strait forward, open and clear from start to finish - thank you maple...
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Comment on agent fees
fair
Was this helpful? Yes
Apr 28,2017
Minithumbup
By: 'Amon'
Apr 28,2017
5 people found
this helpful
Polite people with good service. The handling of my request happened very fast & efficient. Shyamal really helped me find right property and was very professional in his approach....
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Was this helpful? Yes
Jan 24,2017
Minithumbdown
By: 'Katia'
Jan 24,2017
1 people found
this helpful
You mustn't trust Maple Agency: they rented us a flat in Harrow WealdStone groundfloor, full of mold , very full, wooden floor rising , in fact due to we cannot never close the door! It's very embarassing! The washine machine as a dryer function is broken but ...
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Comment on agent fees
300 pounds to check the bank statement it's a fraud!
Was this helpful? Yes
Sep 13,2016
Minithumbup
By: 'Jayesh'
Sep 13,2016
6 people found
this helpful
Very helpful guy, help me a lot to rent house, other staff very friendly and nice office. Very professional services from beginning to finish...
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Comment on agent fees
Ok
Was this helpful? Yes
Aug 23,2016
Minithumbup
By: 'Volod'
Aug 23,2016
8 people found
this helpful
polite, efficient, very helpful, great friendly office and organisation, cant see why anyone would complain. Property in London is expensive, lesser companies charging more for far less service...
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Comment on agent fees
Fees were middle of the road, cheaper than some less invested companies
Was this helpful? Yes
Jun 07,2016
Minithumbup
By: 'Marta M'
Jun 07,2016
9 people found
this helpful
friendly helpfull lady, nice agency, very well organized office, smooth from start to finish, all paperwork completed and explained to me in an understandable way...
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Comment on agent fees
not cheap but less than others
Was this helpful? Yes
Apr 26,2016
Minithumbup
By: 'Hafan'
Apr 26,2016
10 people found
this helpful
Very professional and lovely attitude to customers. Working with Mr. Rawal has shown me that there are still some honest people in the people, he is one of them. Always keeps his words. Gotta say that my cooperation with this Agency was a good experience...
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Was this helpful? Yes
Dec 05,2015
Minithumbup
By: 'Anand'
Dec 05,2015
11 people found
this helpful
fantastic service, spot on advise, very carefully vetted prospective tenants, not only rented my property for a good rent, far more importantly ensured i got good people in my property who are responsible and look after my property Other agents are interested in fast money, ...
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Comment on agent fees
fair
Was this helpful? Yes
Nov 18,2015
Minithumbup
By: 'Krishna'
Nov 18,2015
13 people found
this helpful
lovely helpful knowledgeable and efficient, above all excellent value for money they know property, they know business and they surely know customer service, even helped me tackle my previous troublesome tenant who my old agency washed their hands off...
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Was this helpful? Yes
Nov 11,2015
Minithumbdown
By: 'L Catana'
Nov 11,2015
3 people found
this helpful
DO NOT TRUST MAPLE They lied to me that I will have half garden ... is not true They lied to me they will take care and remove all car used tires from back house (belonging to the precedent tenant ) after 3 months garbage is still here ...
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Was this helpful? Yes
Sep 21,2015
Minithumbup
By: 'Priya'
Sep 21,2015
11 people found
this helpful
Ash is an excellent sales person. He worked above and beyond to get me the property I was after at a reasonable price. First agent I have come across who is very hands on with the process and helpful in getting those involved to push ...
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Was this helpful? Yes
Aug 30,2015
Minithumbdown
By: 'SG'
Aug 30,2015
3 people found
this helpful
I popped in this afternoon to see if they have any 1/2 bedroom flats available. I was approached by this extremely rude *man advising me has nothing available at all, i was suprised and asked agin that you have nothing at all? His response was nothing ...
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Was this helpful? Yes
Jul 26,2015
Minithumbup
By: 'Chigs'
Jul 26,2015
10 people found
this helpful
I've had a fantastic experience in working with Ash, he has been reliable, available and honest throughout. He found me a property I adored close to harrow town centre which suited my work and children's catchment area requirements. The customer service experience has overall been ...
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Was this helpful? Yes
Jul 22,2015
Minithumbup
By: 'Pratik'
Jul 22,2015
10 people found
this helpful
Extremely happy with the service I received from the beginning throughout the end. I was always kept informed through phone calls, emails and meetings. Would definitely use maple in the future and would highly reccomemd....
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Was this helpful? Yes
Jul 18,2015
Minithumbup
By: 'Zain'
Jul 18,2015
10 people found
this helpful
Wouldn't pay the slightest bit of attention to any of the negative comments. My experience with Maple has been nothing but pleasure. I would like to highlight the agent which I had worked with, Ash. He was professional, hardworking and friendly....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 22,2015
Minithumbup
By: 'OK JOE'
Apr 22,2015
10 people found
this helpful
Very friendly helpful agency, Ash showed me a lovely property, he negotiated a deal with the landlord for my lease, he gave me good advise and explained the process and the agreement thoroughly. Being new to London this was invaluable. The office was well organized ...
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Was this helpful? Yes
Mar 23,2015
Minithumbdown
By: 'earthtones'
Mar 23,2015
2 people found
this helpful
This is the first time I'm looking to rent a property in London, and I sincerely hope that in the future, I do not come across an agency that's more unprofessional and rude. They do not return calls, do not stick to what they promise ...
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Was this helpful? Yes
Feb 27,2015
Minithumbdown
By: 'John'
Feb 27,2015
3 people found
this helpful
Ash Pandya is the worst person I have ever worked with, he is a compulsive liar who always used an abusive tone to speak with me. The only reason I tolerated his actions is because I found a propertly I fell in love with. It's ...
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Was this helpful? Yes
Mar 31,2014
Minithumbup
By: 'Ambem'
Mar 31,2014
10 people found
this helpful
Excellent service and very helpfull staff, way over and above what I would have expected from an agency, really cared about my situation and worked hard for me, I have rented for over 15 years but never had such comfortable experience, Thank You Maples...
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Was this helpful? Yes
Mar 13,2014
Minithumbup
By: 'Amit'
Mar 13,2014
10 people found
this helpful
Moved to Harrow earlier this month with the help of Maple Estate Agents, was thoroughly explained the procedure and the letting agreement, I found their fees to be the lowest in Harrow and the negotiators took care of me showing 4 properties with no pressure 5* Service ...
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Was this helpful? Yes
Feb 19,2014
Minithumbdown
By: 'alkan'
Feb 19,2014
2 people found
this helpful
Extremely poor customer service, rude and unprofessional, accountant, telephonist and sale staff they can\'t speak English properly I would say 50%, most importantly they always promise verbally not on paper, apart from that give customer information from themselves when you speak with landlord it would ...
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Was this helpful? Yes
Oct 12,2013
Minithumbdown
By: 'fuzzeelogik'
Oct 12,2013
2 people found
this helpful
Dreadful! Took our deposit and then carried on trying to get other tenants anyway, caused us no end of hassle as we had already given notice on our existing property, suddenly finding out you have no home in 2 weeks without an alternative with a small ...
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What agent could do to change your mind?
acted in an ethical manner.
Attached Files
Was this helpful? Yes
Sep 24,2013
Minithumbdown
By: 'Neha'
Sep 24,2013
1 people found
this helpful
Appalling staff with no customer care. They do not follow TPO code of practice, all they seem to care about it getting a sale in. I felt pressurised buy the estate agent (Ash Pandya), he did not carry out a credit check on me. A ...
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Was this helpful? Yes
Areas covered
  • HA1
  • UB6
  • HA3
  • UB5
  • HA2
  • NW9
  • HA4
  • HA5
  • HA6
  • HA7
  • HA8
  • HA9
  • HA0

NAEA ARLA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 15 6 0 0 0 0 0 4

Agent Fees

250 + VAT
Last updated at 2:27 PM 09/05/2018 by Manish Rawal

Complaints Procedure

written details upon request
Last updated at 2:27 PM 09/05/2018 by Manish Rawal

Awards won by Maple Estate & Letting Agents Ltd

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