• Kayleigh Murphy
    Kayleigh Murphy
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    James Morgan
  • Chris Mervyn
    Chris Mervyn
  • Emily Gruitt
    Emily Gruitt
  • Tess Denley
    Tess Denley
  • Trish Milne
    Trish Milne
  • Tony Carlton
    Tony Carlton
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    Jonathon Mansell
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    jonathon mans
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    Val Marcham
  • Rachel Anderson-Stacey
    Rachel Anderson-Stacey
  • Darren Lawson
    Darren Lawson
  • Lynn White
    Lynn White
  • Melanie Mansell
    Melanie Mansell
  • Joanne Churchman
    Joanne Churchman
  • Martyn Cox
    Martyn Cox
  • Richard Guilor
    Richard Guilor
  • Liz Bailey
    Liz Bailey
  • Dan Bryant
    Dan Bryant
  • Kevin Buckingham
    Kevin Buckingham
  • Jane Wearing
    Jane Wearing
  • Nick Henderson
    Nick Henderson
  • Jonathan Mansell
    Jonathan Mansell
  • Peter Sleep
    Peter Sleep
  • Nicola Muncey
    Nicola Muncey
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www.mansbridgebalment.co.uk Properties for sale
Properties for rent
Jan 17,2018
Minithumbup
Tess Denley
Chris Mervyn
By: 'Mark & Jenny'
Jan 17,2018
0 people found
this helpful
Very positive experience, staff very friendly & helpful. Definitely recommend them. Felt in the loop during the whole process. Awesome experience. Thanks...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jan 14,2018
Minithumbup
Julie Comber
By: 'Lucy and Tony'
Jan 14,2018
0 people found
this helpful
Julie has been very supportive, understanding our anxieties about such an important decision. It is remarkable as we can see that she also has the interests of the other party and seeks to achieve a good outcome for us all. We have been really pleased to see her work to try and secure a quick decision and outcome. She has kept us informed, spent time listening to our queries. Her approach and style is inspirational and we are really pleased to be buying a home with her as the agent....
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Jan 08,2018
Minithumbup
Dan Bryant
By: 'Dishy'
Jan 08,2018
0 people found
this helpful
Dan was very helpful and honest in his advice on how to prepare our house for a swift and well priced sale. He also takes wonderful, and realistic photos, which always helps to sell a property. With his help and advice, we acheived a very swift sale indeed....
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Comment on agent fees
Fair and in line with other local agents
Was this helpful? Yes
By: Nick Henderson
Jan 09, 2018
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Dear Dishy. Thank you for highlighting the importance of utilising accurate photographs, which show the property in its best light but are accurate too. We are delighted to have been of help and sell the property for you. Thanks for providing this review, which is greatly appreciated. ...
Jan 05,2018
Minithumbup
By: 'Mrs Liddicoat'
Jan 05,2018
0 people found
this helpful
We have chosen mansbridge to sell our property for us. Their knowledge, professionalism and customer care is exceptional. They sold our house for us within 24 hours. I'd highly recommend them....
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Comment on agent fees
competitive
Was this helpful? Yes
By: Mansbridge Balment
Jan 16, 2018
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Thank you for your kind review of our team, it's always great to hear we are getting things right and it has been a pleasure assisting you with your move. We look forward to visiting your wonderful new family home sometime! Best Wishes Mansbridge Balment ...
Jan 04,2018
Minithumbup
Martyn Cox
Jonathon Mansell
By: 'MV.'
Jan 04,2018
0 people found
this helpful
All the staff were very friendly and helpful - Jonathon particularly in the early months and Martin, latterly, who must have the patience of a saint dealing with some very difficult buyers who, without any warning, pulled out of the sale at lunchtime on the day we were due to exchange!! Fortunately a really pleasant buyer then returned and the sale went through very smoothly. I feel that all the staff worked hard to sell my house over the 18 months that it took to finally achieve the sale....
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Comment on agent fees
In view of the time and effort involved, I think their fee was justified.
Was this helpful? Yes
By: Nick Henderson
Jan 05, 2018
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Dear 'MV'. I know just how hard the Okehampton team worked to get this sale through for you and I know how frustrating some of the twists and turns were for you especially. Thank you for entrusting our firm with your lovely property and thank you for highlighting the roles that both Martyn and Jonny played in bringing about the final result. Thanks also for taking the time to review our firm. Best wishes, Nick ...
Jan 03,2018
Minithumbup
Melanie Mansell
Dan Bryant
By: 'Ernest'
Jan 03,2018
0 people found
this helpful
We are happy to say that the help we received from Melanie and dan was very impressive and if helped us complete on our purchase with a minimum of time delay Thanks...
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By: Nick Henderson
Jan 03, 2018
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Dear Ernest. We are so pleased to have been able to help you find your new home in an appropriate timescale. Thank you so much for taking the time to complete this review. ...
Dec 19,2017
Minithumbup
Rachel Anderson-Stacey
Richard Guilor
By: 'Malcolm R'
Dec 19,2017
0 people found
this helpful
The service we received was excellent. In addition to helping with our sale and finding a succession of possible buyers Rachael chased the awful purple bricks vendors continually. As we are unable to move directly into our new house Richard made strenuous efforts to find us temporary accommodation until he ultimately found us a place. The service we received from all staff could not have been bettered....
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Comment on agent fees
Perfectly acceptable
Was this helpful? Yes
By: Nick Henderson
Jan 02, 2018
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Dear Malcolm. Thank you for your review - your words are gratefully received. It is very much our aim to provide the highest level of service we can and you have highlighted the difference between firms who do such and those offering a lesser service. Enjoy your new home! ...
Dec 15,2017
Minithumbup
By: 'Anna'
Dec 15,2017
0 people found
this helpful
Fantastic service from the very beginning, all the staff have been very helpful and nothing too much trouble. Even after we sstc we had weekly updates and any questions we had were dealt with quickly and professionally. Highly recommend....
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Comment on agent fees
The fees are slightly more expensive than some competitors but the service you get is worth the extra in our opinion
Was this helpful? Yes
By: Mansbridge Balment
Dec 19, 2017
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Thank you for your kind review Anna, it's great to hear we are doing the right things and you felt well supported throughout the process. We wish you the very best in your new home. Best Wishes Mansbridge Balment ...
Dec 14,2017
Minithumbup
Jonathan Mansell
Martyn Cox
By: 'Sarah Bernie'
Dec 14,2017
0 people found
this helpful
Excellent communication through the entire process. My husband and I are from Australia and are completely new to the purchasing process in the U.K. Jonathan helped us through every step of the way, was patient, informative and just a great person to deal with. Thank you!...
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By: Nick Henderson
Dec 18, 2017
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Dear Sarah.. We are delighted to have been able to help with your move - Martyn and Jonny have considerable experience and understand the importance of good communication as the cornerstone of the process. Enjoy your lovely home. ...
Dec 12,2017
Minithumbup
Nicola Muncey
By: 'Gusbut'
Dec 12,2017
0 people found
this helpful
Nicola was extremely helpful in booking appointments ensuring that arrangements went smoothly. She followed up and managed the process well, always being readily available and responding promptly to any questions to progress things as smoothly and quickly as possible. This turned out to be quite a difficult transaction and without Nicola facilitating it would not have happened....
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Was this helpful? Yes
By: Nick Henderson
Dec 18, 2017
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Thank you. We are all delighted to have been instrumental in helping you with your purchase - those who employ less experienced agents are often left disappointed. Nicola has a wealth of experience and knows how to get through difficulties. Thanks again. ...
Dec 11,2017
Minithumbup
Rachel Anderson-Stacey
By: 'Lynne'
Dec 11,2017
0 people found
this helpful
This was a rather protracted purchase as the seller's solicitor was slow and inefficient. However, Rachel persevered with patience and professionalism and the purchase was completed to everyone's satisfaction...
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Comment on agent fees
Standard for the market
Was this helpful? Yes
By: Nick Henderson
Dec 18, 2017
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Many thanks for this kind review. Your comments once again confirm the importance of employing an agent with experienced staff who know how to get things through - even more important these days as the process can be delayed in other quarters. Thank you so much for taking the time to complete this review. ...
Dec 07,2017
Minithumbup
Melanie Mansell
Dan Bryant
By: 'Paul'
Dec 07,2017
0 people found
this helpful
All the members of staff have been very helpful in the sale of the chapel good service thanks for your commitment and determination...
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Comment on agent fees
Very reasonable better than on line hidden fees
Was this helpful? Yes
By: Nick Henderson
Dec 18, 2017
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Many thanks Paul. The Yelverton office has a fine reputation for their quality of service and this is further confirmation of the level of service provided. Another reason for people to use the service of a specialised local firm. Many thanks for using our firm. ...
Dec 05,2017
Minithumbup
Tess Denley
By: 'Jim - Plymouth'
Dec 05,2017
0 people found
this helpful
Wonderful customer service from all of the team. However, if I may single out the exceptional service provided by those involved in guiding the sale through to exchange and completion. I'm convinced that without this critical element, our agreed sale may not have survived. Their intuition, perseverance and dedication made all the difference....
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Comment on agent fees
Fees in line with others and no surprises from contract.
Was this helpful? Yes
By: Mansbridge Balment
Dec 14, 2017
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Jim, very kind words and after your first-hand experience you won't be surprised to hear that similar words have been said many times before about our exceptional β€˜after sales' team here at Mansbridge Balment. So pleased that we got you moving and all the team here wish you a very happy Christmas and New Year in your new home. Best Wishes Mansbridge Balment ...
Dec 04,2017
Minithumbup
Natalia Rozario
Ann Hall
By: 'Mrs Graham'
Dec 04,2017
0 people found
this helpful
Very please with service provided.We had to sell our property quickly and they did an excellent job. Thy listened to our needs and we were impressed with how quickly and professional they were. no worries they simply did everything. I would recommend....
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Comment on agent fees
You pay for the service you receive, they were very professional and provide a good standard.
Was this helpful? Yes
By: Mansbridge Balment
Jan 05, 2018
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Dear Mrs Graham, thank you so much for your review. We always treat every seller differently, listening to their individual needs from the outset to provide the very best bespoke, professional service. A high percentage of our vendors come through personal recommendation so thank you and please pop in to see us when you are passing – we're open 7 days a week! ? Best Wishes Mansbridge Balment ...
Dec 02,2017
Minithumbup
By: 'Amanda, Yelverton'
Dec 02,2017
0 people found
this helpful
We have dealt with Mansbridge and Balment for many years now and we consistently have good service. My son, who lives in South Africa, instructed me to sell his house (which was originally Kevin Buckingham's private property!) Agents Ruth Dreher and Ann Hall have constantly kept in touch during the sale negotiation which is such a pleasure when I don't have the time to continually run around after my son's business! Kristabel Coop and Hannah Naylor too, kept us informed of viewin...
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Comment on agent fees
Well, one would always cry "too high" but in this instance I have been pleased with the service I have received and my son is paying for it anyway!!!!!
Was this helpful? Yes
By: Mansbridge Balment
Dec 11, 2017
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Thanks for your kind review Amanda, we're delighted to have been able to live up to the typical high standards our clients expect from us. Thank you also for acknowledging the hard work of our sale progression team and we are pleased they were able to free up some of your own valued time! We look forward to assisting you again in the future. Best Wishes Mansbridge Balment ...
Nov 23,2017
Minithumbup
By: 'Anonymous'
Nov 23,2017
0 people found
this helpful
Some miscommunication issues in the beginning which were later rectified. Good to have weekly updates on progress of sale, although sometimes too much estate agent jargon which made it confusing to fully understand without calling for clarity....
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Comment on agent fees
As with all agents it is worth negotiating the fees.
Was this helpful? Yes
By: Mansbridge Balment
Dec 11, 2017
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Thank you for your review, and particularly in relation to our popular sales progression team which we are proud to be able to offer our clients. We understand the legal process can be confusing at the best of times and will continue to seek to improve on simplifying matters wherever possible. We wish you all the very best in your new home! Mansbridge Balment ...
Nov 17,2017
Minithumbup
By: 'Mrs B'
Nov 17,2017
0 people found
this helpful
Kristabel Cooper, who has now left Manbridge Balment, kept me informed what was going on and achieved a sale very quickly...
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Comment on agent fees
Have to negotiate fees to get the best deal
Was this helpful? Yes
By: Mansbridge Balment
Dec 11, 2017
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Thank you Mrs B for adding your positive review, we know that Kristabel will be pleased with your acknowledgment of her service and we hope to be of assistance in the future. Best Wishes Mansbridge Balment ...
Nov 17,2017
Minithumbup
By: 'Sue King'
Nov 17,2017
0 people found
this helpful
I purchased my house through Mainsbridge Balment and it was over all a very positive experience. The staff were professional, friendly, supportive, kept me informed and worked hard to achieve a timely completion....
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Was this helpful? Yes
By: Mansbridge Balment
Dec 14, 2017
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Thank you for the positive review Sue. We hope you'll have a very happy future in your new home and if you ever do decide to move, you know that we are here 7 days a week for you. Best Wishes Mansbridge Balment ...
Nov 17,2017
Minithumbup
Karen Sheather
Ann Hall
By: 'Lauren Knox'
Nov 17,2017
0 people found
this helpful
Overall I was pleased with the service I received from Mansbridge and Balment, particularly from Karen who was friendly, polite and helpful. However, there were other moments when I spoke to another member of staff at the office who were quite curt and rude when I called the office with any queries I had. Many of the team were professional and knowledgeable. Karen was great when showing me around my property twice....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Mansbridge Balment
Dec 14, 2017
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Hi Lauren, thank you for your review. Great to hear you were happy with our service and Karen in particular throughout your purchase. The great comments are not a surprise but I'm sorry that you found us a little short at times – unacceptable and below our usual standards. Hope you have a great Christmas and New Year in your New Home. Best Wishes Mansbridge Balment ...
Nov 08,2017
Minithumbup
Ann Hall
By: 'Weighbridge'
Nov 08,2017
0 people found
this helpful
Ruth and Ann were particularly helpful throughout the process of selling our home. They rang or emailed back when they said they would and indeed kept us informed at all times. Julie and Tess were also very helpful in the initial stage when viewings were taking place....
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Comment on agent fees
Standard
Was this helpful? Yes
By: Mansbridge Balment
Nov 15, 2017
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What a very unique property that needed very unique and thoughtful marketing. With a characterful home like Weighbridge there were always going to be lots of questions that needed answering from the start of marketing and this continued once a sale was agreed. Once again Ruth and Ann have quite rightly been singled out for praise. Thank you so much for choosing Mansbridge Balment Plymouth and we wish you all the best in Scotland. Kind regards, Chris, Ben, Darren, Tess, Natalia, Julie, Karen, Tin ...
Nov 07,2017
Minithumbup
Jonathon Mansell
Martyn Cox
By: 'Steve roberts'
Nov 07,2017
0 people found
this helpful
Both Jonathon and Martyn were excellent in the service provided to us. An problem in the chain were resolved. I would definitely use them again....
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Comment on agent fees
good
Was this helpful? Yes
By: Nick Henderson
Nov 17, 2017
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Dear Steve. Many thanks for taking the time to provide this review. Jonny and Martyn do work tirelessly for vendor clients, as we all endeavour to do at Mansbridge Balment. Thank you for coming to us - we are delighted to have been able to help. ...
Nov 04,2017
Minithumbup
Tess Denley
By: 'David'
Nov 04,2017
0 people found
this helpful
As a buyer and from the first introduction with Tess until exchange of contracts, MB have been very cooperative, friendly and professional. Arranging further property viewing has been straightforward and I have always been met on time with no rushing me in the process of making my decision to purchase my new home. I would certainly recommend MB. Thank you....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Mansbridge Balment
Nov 15, 2017
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Great review David thank you. All the best in your lovely new home. In a world of faceless estate agents it's always good to hear that our personal, friendly and professional approach is so very well received. Kindest regards, Chris, Ben, Darren, Tess, Natalia, Julie, Karen, Tina, Ann and Ruth. ...
Nov 03,2017
Minithumbup
Ann Hall
By: 'Sandra'
Nov 03,2017
0 people found
this helpful
The whole team at Mansbridge Balment did such a professional job selling mine and my partner's property, from the beginning to the very end they helped us immensely along the way, always at the end of the phone if we needed advice. We both would especially like to thank Ann for all of her help, we really feel she went that extra mile!! We both would highly recommend Mansbridge Balment. Thankyou to all of you....
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Comment on agent fees
Very good.
Was this helpful? Yes
By: Mansbridge Balment
Nov 15, 2017
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Thankyou Sandra. Always difficult to sell two properties to buy one but with your help and patience we managed both seamlessly. Thank you again for your review, we really do try to the be the very best and genuine feedback like this is so welcome. All the best for your future in your new home. Please keep in touch. Best Wishes, all the Team at the Plymouth City Office. ...
Nov 01,2017
Minithumbup
Trish Milne
By: 'Keith Maynard'
Nov 01,2017
0 people found
this helpful
1 word for Trish - EXCEPTIONAL. Just fantastic and professional service was provided by Trish. I was living in Perth, Australia and Trish did everything to ensure a successful sale of the property for me....
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By: Nick Henderson
Nov 06, 2017
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Dear Keith - many thanks for your review. Trish is someone who will go the extra mile to ensure people have a first rate service - your description is thoroughly justified. Thank you so much for using our services. ...
Nov 01,2017
Minithumbup
Tony Carlton
Ann Hall
By: 'Fortune'
Nov 01,2017
0 people found
this helpful
We would like to Thank Tony for helping us to find our amazing first family home. Tony is very professional throughout the process responding promptly to queries, and made it stress free for us. And to Ann for your support, keeping us up to date And patient to us first time buyers, I would recommend mansbridge balment to anyone who wants to buy or sell a house. Fantastic staff....
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Comment on agent fees
Good (fantastic)
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By: Mansbridge Balment
Nov 14, 2017
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Thank you so much for your kind review, it's great to hear you had such a positive experience and it really was our pleasure getting to know you all. We wish you the very best in your home and look forward to seeing all the exciting developments! Best Wishes Mansbridge Balment ...
Oct 31,2017
Minithumbup
By: 'Collette Abbott'
Oct 31,2017
0 people found
this helpful
A seamless service from start to finish from every member of the team. What impressed me most was that it didn't matter which member of staff got in touch about the sale, they were always up to speed. Having a dedicated 'moving team' to bridge the gap between offer and completion was a key benefit too. I never once felt in the dark about what was happening. A first class customer experience Mansbridge Balment Plymouth! Many thanks....
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Comment on agent fees
good
Was this helpful? Yes
By: Mansbridge Balment
Nov 15, 2017
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Collette, Thank you so much for your very kind words. I think you've summed up why so many people recommend us Γ’β‚¬β€œ and in a much better fashion than I could! A first class review about our first class service from a first class vendor! All the best to you and Ant in your new home Γ’β‚¬β€œ may it give you many happy years. Please both pop in for a coffee the next time you are passing the City Office. Kind regards Chris, Ben, Darren, Tess, Natalia, Julie, Karen, Tina, Ann and Ruth. ...
Oct 31,2017
Minithumbup
Rachel Anderson-Stacey
Nicola Muncey
By: 'Mrs Mills'
Oct 31,2017
0 people found
this helpful
Ms Muncey handled our viewing, she did not make us feel welcome and we felt she was actually a little rude - although she warmed up during the viewing. Ms Anderson-Stacey handled the sale from our offer being accepted to completion, she has been fantastic. We felt she went beyond the remit of her job role to help the sale proceed. Always polite and efficient....
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Was this helpful? Yes
By: Nick Henderson
Nov 06, 2017
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Dear Mrs Mills. Many thanks for your comments and review of our services. Both Nicola and Rachel have fantastic customer service ethics and we are delighted to have been able to help you with your purchase. Many thanks for taking the time to provide this review - we very much hope you enjoy your new home. ...
Oct 30,2017
Minithumbup
Emily Gruitt
By: 'Sue'
Oct 30,2017
0 people found
this helpful
I viewed my bungalow with Emily back in April. She was friendly, helpful and professional. There were a few hiccups on the way, when my buyer's buyer pulled out, but I found Mansfield Balment to be very supportive . I would like to praise Ann Hall who sent me emails on a regular basis to keep me up to date with progress on the sale. When I collected the keys from the office, I was given a bottle of wine to celebrate; this was a lovely gesture and much appreciated....
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By: Mansbridge Balment
Oct 31, 2017
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Thanks for your review Sue, Emily was delighted that she was able to help with your purchase and for your positive feedback. Ann and the rest of team were really pleased you were eventually able to secure your lovely bungalow and we wish you all the happiness in your new home. We hope you enjoyed the wine! Best Wishes Mansbridge Balment ...
Oct 30,2017
Minithumbup
By: 'Bristow'
Oct 30,2017
0 people found
this helpful
Great agents. They kept us informed throughout the whole buying process. Even notified of potential problems eg holiday dates and offered a solution. Would recommend and use again....
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By: Mansbridge Balment
Oct 31, 2017
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Thanks for your kind review Bristow, we are really pleased to have been able to deliver a 5 star experience during your purchase and delighted to hear you will go on to recommend our services in the future. Best wishes. Mansbridge Balment ...
Oct 30,2017
Minithumbup
Melanie Mansell
By: 'Karen Francombe'
Oct 30,2017
0 people found
this helpful
Very professional, kept us up to speed with either the selling of our property or buying our new property. Always very friendly and helpful....
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Comment on agent fees
Average
Was this helpful? Yes
By: Nick Henderson
Nov 17, 2017
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Dear Karen. Many thanks for taking the time to review our service. Mel and the team at Yelverton pride themselves on customer service and it is always nice to be recognised for such. As we are often told - estate agents are NOT all the same, which is why we are still the leading firm across west Devon. Thank you for using our services. ...

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 3 0 437 8 287 8 16 0

Job vacancies

Please see a list of jobs available

Agent Fees

Typically Mansbridge Balment quote a fee of 1.5% + vat for sole agency. Our fees are transparent and we have a NO SALE - NO FEE policy. Focussing on our 7 day a week opening (20% extra opening hours and visibility for our vendors and purchasers), Black & White ( A 9 point money back customer service guarantee) and the fact that we are regularly at the forefront of the market in which we sell. A top 50 agent based on customer reviews - call us today for a no obligation appraisal.
Last updated at 4:57 PM 17/02/2016 by allAgents

Complaints Procedure

We are a fully licensed member of the NAEA and the Ombudsman. With Directors in both branches there is a full complaints procedure in place. Any complaints need to be given in writing in the first instance addressed to the Director.
Last updated at 4:57 PM 17/02/2016 by allAgents

Awards won by Mansbridge Balment

Individual Branch Awards

Plymouth, PL6 7RB

Plymouth, PL4 7AA

Bere Alston, PL20 7AA

Yelverton, PL20 6DT

Tavistock, PL19 8AY

Okehampton, EX20 1DL


Bere Alston Branch
19 Fore Street, Bere Alston PL20 7AA
(11)
Okehampton Branch
Bridge House, Okehampton EX20 1DL
(71)
Plymouth City
6 Mannamead Road, Plymouth PL4 7AA
(265)
show all branches (6)
Tavistock Branch
Bedford Court, 14 Plymouth Road, Tavistock PL19 8AY
(87)
Woolwell Branch
3-5 Woolwell Crescent, Plymouth PL6 7RB
(244)
Yelverton Branch
The Roundabout, Yelverton PL20 6DT
(51)


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