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    Kayleigh
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    James
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    Chris
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    Emily
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    Tess
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    Trish
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    Tony
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    Jonathon
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    jonathon
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    Val
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    Darren
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    Lynn White
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    Melanie
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    Joanne
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    Martyn
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    Richard
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    Liz
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    Dan
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    Kevin
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    Jane
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    Nick
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    Jonathan Mansell
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    Peter
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    Nicola
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    Karen
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Mansbridge Balment

www.mansbridgebalment.co.uk

Properties for Sale
Properties to Rent

“Great experience...”

Nov 15,2018
Minithumbup
Hannah
Ann
By: 'Kirsty'
Nov 15,2018
0 people found
this helpful
Both members of staff (Hannah & Ann) are really friendly, thorough and knowledgeable. Nothing was too much trouble and they are both very accommodating. A credit to Mansbridge....
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Comment on agent fees
Acceptable.
Was this helpful? Yes

“Great Service, Highly Recommended...”

Nov 07,2018
Minithumbup
Kevin
Hannah
By: 'G Fillery'
Nov 07,2018
0 people found
this helpful
We bought our house through MB six years ago and have just completed selling it on using them again. Kevin promised us he could get our place sold in a fortnight and he actually managed it within a week! We needed a quick sale as ...
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Comment on agent fees
Fees were acceptable, obviously would like them lower but managed to get them below the national average so can't complain too much.
Was this helpful? Yes

“Nicola Muncey...”

Nov 02,2018
Minithumbup
Nicola
By: 'Louise O'Neill'
Nov 02,2018
0 people found
this helpful
Nicola was the agent who sold my home to me and then sold it for me when I moved. I have very extensive experience of agents in Devon, Bristol and elsewhere. Nicola is by far the best agent who has ever acted on my behalf ...
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Comment on agent fees
well earned
Was this helpful? Yes
By: Nick Henderson
Nov 02, 2018
View all comments (1)
Wow! Dear Louise - we know how good Nicola is, but it is through these reviews that others can see the very clear difference between the best and the 'also rans'. We are so glad to have been able to help with your move and we wish you all the very best in future. Thank you so much. Nick Henderson. ...

“Dorrington...”

Nov 02,2018
Minithumbup
Tony
Emily
By: 'Janice With 1 “n”'
Nov 02,2018
0 people found
this helpful
Tony mainly dealt with the selling of the house, always friendly and helpful & gave good advice. Emily also friendly & telephoned me keeping me informed of any viewings....
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Comment on agent fees
Average I think.
Was this helpful? Yes
By: MansbridgeBalment
Nov 14, 2018
View all comments (1)
Hi Janice Thank you for your kind words and for highlighting the five star service that you have received from my colleagues Tony & Emily, good luck in your new home. Kind regards Ben Dreher Director ...

“Brilliant service!...”

Nov 01,2018
Minithumbup
Richard
Nicola
By: 'Garren Baker'
Nov 01,2018
0 people found
this helpful
From the initial meeting with Richard we decided to go with Mansbridge and were not disappointed. Communication was fantastic throughout also they were very understanding as we have house cats so were careful when showing potential buyers round. We probably met with Julia the most ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Nick Henderson
Nov 02, 2018
View all comments (1)
Dear Garren. Thank you so much for this. Buyers and sellers need to see these comments to have genuine feedback before deciding which firm to chose - all estate agents are NOT the same! Thanks again. Nick ...

“By your side all through...”

Oct 31,2018
Minithumbup
By: 'JL'
Oct 31,2018
0 people found
this helpful
M&B have sold two properties for us this year. Our own house has been a lengthy and difficult transaction during which the Sales progression team particularly Ann Hall have been excellent. We highly recommend M&B...
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Comment on agent fees
Fair
Was this helpful? Yes
By: MansbridgeBalment
Nov 02, 2018
View all comments (1)
Hi JL Having used our services twice this year firstly may I thank you for your continued loyalty, transaction one was very smooth and completed in good time, transaction two was a challenge, having been involved myself on this occasion I firmly believe that if we didn't have our dedicated sales manager Ann Hall constantly monitoring progress and keeping all parties informed along the way this transaction would have failed, but we do and the exchange we were all aiming for became a reality! ...

“Purchase August 2018...”

Oct 31,2018
Minithumbup
Peter
By: 'Liz'
Oct 31,2018
0 people found
this helpful
Peter Sleep was helpful and courteous, gave good advice on matters peripheral to the purchase and performed his intermediary functions calmly and diplomatically....
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Comment on agent fees
Not relevant
Was this helpful? Yes
By: Nick Henderson
Nov 02, 2018
View all comments (1)
Dear Liz. Thank you so much for these kind words. Peter's knowledge of the legal process is second to none, so you were in good hands there. Enjoy your new home. Thanks again. ...

“Professional and extrememly helpful....”

Oct 25,2018
Minithumbup
By: 'On behalf of Avarina Stoner'
Oct 25,2018
0 people found
this helpful
Mansbridge Balment have recently sold my Mothers' house and have been extrememly helpful in finding the right buyers and completing a fast and efficient sale.All members of staff are very helpful, courteous and go out of their way to help in any situation. I ...
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Comment on agent fees
Fees are fees. No opinion really.
Was this helpful? Yes
By: MansbridgeBalment
Nov 02, 2018
View all comments (1)
Hello Thank you so much for your kind words, I am delighted that your experience with our company has been positive and that we found a buyer and the sale went through swiftly. Kind regards Ben Dreher Director ...

“Efficient service...”

Oct 25,2018
Minithumbup
Richard
By: 'Jon'
Oct 25,2018
0 people found
this helpful
Mansbridge and Balment provided an excellent service right through from my first contact with them, they were able to deal with my conflicting requirements to sell or let the property. The details they produced were accurate, attractive and professional. They were able to develop significant ...
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Comment on agent fees
Fees were not out of line with other high street agents although more than the "online" agents.
Was this helpful? Yes
By: Nick Henderson
Nov 02, 2018
View all comments (1)
Dear Jon. This is greatly appreciated, thank you. Not all estate agents are the same - many make claims they are unable to substantiate, but we would rather focus on the job in hand and look after our clients and buyers alike. Thanks again. ...

“Informal (sealed) Tender...”

Oct 23,2018
Minithumbup
Trish
By: 'Roger'
Oct 23,2018
0 people found
this helpful
The Bere Alston and Tavistock teams were amazing throughout the entire process, of marketing my late mother's property and managing the whole tender process. Trish worked diligently in presenting the potential of the property. I cannot praise Trish, Sophie, Kevin Lethbridge and Peter Sleep, ...
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Comment on agent fees
Excellent value for money. Please do not shop around for 0.5% less. Go with the Estate Agents you can rely on, you will not be disappointed!
Was this helpful? Yes
By: Nick Henderson
Nov 02, 2018
View all comments (1)
Thanks to you Roger! This is greatly appreciated. Our Bere Alston office continues to shine as an example of 'small can be excellent' and that by having an office in the village we can provide a genuine service that other estate agencies cannot. With two offices in PL20, Mansbridge Balment continue to show our loyalty to the rural communities we serve. Thanks again. Nick Henderson ...

“Excellent service...”

Oct 18,2018
Minithumbup
By: 'Elizabeth'
Oct 18,2018
0 people found
this helpful
We have dealt with many very nice members of the M&B Tavistock office but Kevin and Richard have been excellent in their attitude, professionalism and helpfulness. In the Bere Alston office Trish is all of the above and certainly goes out of her ...
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Was this helpful? Yes
By: Nick Henderson
Nov 02, 2018
View all comments (1)
Dear Elizabeth. So pleased to have been able to help you find the right property. The team work extremely hard to make things happen for buyers and seller alike. Enjoy your new home. Thanks again. Nick Henderson ...

“Quick response...”

Oct 18,2018
Minithumbup
Tess
Karen
By: 'Waite & Chope'
Oct 18,2018
0 people found
this helpful
We found Mansbridge to be very helpful and polite throughout the process of buying our first home. They were very prompt in replying to our emails and phone calls. We made a number of visits to the property for viewings, each greeted with an enthusiastic ...
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Was this helpful? Yes
By: MansbridgeBalment
Nov 01, 2018
View all comments (1)
Hello Waite & Chope Thank you for your kind words, I am really pleased to read of your good recent experience, our aim is to provide a 5 star service wherever possible and I am glad we have achieved just that! Kind regards Ben Dreher Director ...

“Purchase...”

Oct 18,2018
Minithumbup
Tess
By: 'pdollard'
Oct 18,2018
0 people found
this helpful
Mine was a protracted, complicated and, at times, a frustrating purchase but Tess Denley was a consummate professional in dealing with these frustrations. The flow of information from her was constant and calls and emails were usually replied to instantly. I felt as if she ...
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Comment on agent fees
n/a as I was purchasing.
Was this helpful? Yes
By: MansbridgeBalment
Nov 01, 2018
View all comments (1)
Hi P Dollard Thank you for your kind words, my colleague Tess is an incredibly experienced qualified property professional and when a sale is challenging her skills and knowledge really shine through! Kind regards Ben Dreher Director ...

“Superb service...”

Oct 17,2018
Minithumbup
Ben
Julie Comber
By: 'Downsizers'
Oct 17,2018
0 people found
this helpful
Professional yet friendly assistance at all stages of the sale of our house and the subsequent purchase of our lovely apartment. Nothing was too much trouble throughout both processes.All the staff were most helpful...
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Comment on agent fees
Medium but worth every penny
Was this helpful? Yes
By: Downsizers
Nov 02, 2018
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The star rating was not as intended! We intended to give five stars! K ...

“Excellent service...”

Oct 17,2018
Minithumbup
Joanne
Julie Comber
By: 'Debbie'
Oct 17,2018
0 people found
this helpful
Great communication with keeping you up to date on sale progress. Always returned my call. Would thoroughly recommend this agent....
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Was this helpful? Yes
By: mansbridgebalment
Nov 01, 2018
View all comments (1)
Hi Debbie Thank you for your kind review, communication is critically important in a moving transaction and I am delighted we have helped you secure your mew home. Kind regards Ben Dreher Director ...

“friendly and attentive...”

Oct 16,2018
Minithumbup
By: 'Creamteaoholic'
Oct 16,2018
0 people found
this helpful
The staff were always friendly and approachable. We felt we had their time and full attention. Great photographs of our property were taken and made into a good and fair sales brochure. The staff were encouraging when we hit disappointments when the chain broke down. ...
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Comment on agent fees
fair
Was this helpful? Yes

“Great service....”

Oct 16,2018
Minithumbup
Ann
Tony
By: 'Holly'
Oct 16,2018
0 people found
this helpful
Great service. Ann Hall dealt with all the after sale updates and kept us in the loop every week with how our sale was progressing....
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Comment on agent fees
Very good. Failed to meet their own set standards at times but stood by their reduction in fee policy.
Was this helpful? Yes
By: Mansbridge Balment
Oct 29, 2018
View all comments (1)
Hello Holly Thank you for you kind review, our charter is very important to us, if we can't deliver on our promises then we can't charge you our full fee, sorry for our failings on that front but I am delighted you are a happy customer and that we have moved you successfully. Kind Regards Ben Dreher Director ...

“A pleasure to deal with....”

Oct 15,2018
Minithumbup
Lynn White
By: 'Anne Conway & David Rea'
Oct 15,2018
0 people found
this helpful
All the staff that we dealt with at the Yelverton branch were friendly, helpful and informative at all times but I have to make a special mention of Lynn White who was kind, caring and very patient with a purchase we made which had more ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Alex Howard
Oct 16, 2018
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I had complete confidence in handing over the sale of my property to the safe hands of Lynn White and her team in Yelverton. Professional and reassuring throughout what was at times a nerve racking process, Lynn was a tower of strength. Well done MansbridgeBalment! ...

“Lawson...”

Oct 15,2018
Minithumbup
Tess
By: 'Ben'
Oct 15,2018
0 people found
this helpful
Excellent service, they got there in the end. Waitied six months for the sale. They performed all the usual duties when Selling a house with the best care and will use Again....
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Comment on agent fees
Average
Was this helpful? Yes
By: Mansbridge Balment
Nov 01, 2018
View all comments (1)
Hi Ben Many thanks for you kind words, I am pleased we got there in the end! Kind regards Ben Dreher Director ...

“No Problems, everything just worked...”

Oct 05,2018
Minithumbup
Emily
Hannah
By: 'Adam'
Oct 05,2018
0 people found
this helpful
Only buying, not selling but I was still kept up to date with what was happening despite the delays (these were no fault of the estate agent) always felt that they contacted me whenever there was (eventually) some news. Actions of the 'sales progression team' ...
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Comment on agent fees
As a buyer didn't pay anything so can't say anything bad here
Was this helpful? Yes
By: Mansbridge Balment
Oct 29, 2018
View all comments (1)
Hello Adam Many thanks for your 5 star review, I am pleased that our Woolwell team have looked after you and ultimately helped secure your new home. Kind Regards Ben Dreher Director ...

“Thanks Guys!...”

Oct 04,2018
Minithumbup
By: 'Mrs Partridge'
Oct 04,2018
0 people found
this helpful
I was delighted with the service that I received from all the staff @ M&B. Knew that I'd made the right decision , by enlisting their help in selling my house. Professional, helpful , friendly from start to finish. A special thanks to Tess and ...
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Comment on agent fees
Expensive but worth it
Was this helpful? Yes
By: Mansbridge Balment
Oct 29, 2018
View all comments (1)
Hello Mrs Partridge Many thanks for your kind words, I am delighted that we have moved you successfully, however my back hasn't been the same since!! Kind Regards Ben Dreher Director ...

“Excellent agents...”

Oct 04,2018
Minithumbup
By: 'Trish'
Oct 04,2018
0 people found
this helpful
My wife & I let our rurally located 3 bedroom house over a period of 11 years during which time we used a number of Tavistock based letting Agents. We found Mansbridge Balment Lettings (the agents we have used for the past 4 years) easily the best. They ...
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Comment on agent fees
As we live abroad we used the full management service & felt the charges for the amount of work done to be very reasonable.
Was this helpful? Yes

“purchase of house...”

Oct 02,2018
Minithumbup
Tess
By: 'Phil and Wendy Hewlett'
Oct 02,2018
0 people found
this helpful
Mansbridge Balment were actually the agents we were buying from.We found Julie very helpful and Tess was a star! She kept us fully involved in the whole process and ensured any concerns were passed on to our vendor. We also appreciated the background chasing ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Mansbridge Balment
Oct 29, 2018
View all comments (1)
Hello Mr & Mrs Hewlett I am delighted to read of your recent experience with our company and in particular my colleagues Tess, Julie and Anne, we are very much a family firm with a strong team ethos and I am happy you have experienced exactly that, on behalf of our completion all I can do is say sorry! Kind Regards Ben Dreher Director ...

“Selling and Buying a house...”

Oct 02,2018
Minithumbup
Tess
Joanne
By: 'Zena Beale'
Oct 02,2018
0 people found
this helpful
Can't fault Mansbridge and Balment, will be recommending them. We sold our house and bought our current house from them. They were very helpful and always contactable. I liked the way I could have a giggle when I felt like I was having a ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Mansbridge Balment
Oct 29, 2018
View all comments (1)
Hello Zena Thank you for your kind words I am delighted that we have successfully moved you and that you have found our team helpful and human, sometimes a bit of humor goes a long way, good luck in your new home. Kind Regards Ben Dreher Director ...

“Pleased with service...”

Oct 01,2018
Minithumbup
Leisa
Ali
By: 'Harrow Cottage'
Oct 01,2018
0 people found
this helpful
I have found all of the Lettings team, including Carla Denley, to be professional, friendly and able. I am happy to have them manage my rental property for me...
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Comment on agent fees
Fees were very fair for the work and effort involved
Was this helpful? Yes

“Very Helpfull...”

Sep 27,2018
Minithumbup
By: 'Gemma'
Sep 27,2018
0 people found
this helpful
Very friendly abd helpfull. They were very understanding as we were 1st time buyers and had no clue to what we needed or do, but they made us feel relaxed & comfortable...
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Comment on agent fees
Good
Was this helpful? Yes
By: Mansbridge Balment
Oct 29, 2018
View all comments (1)
Hi Gemma Thank you for your kind words I am delighted that we have made your first move as stress free as possible, should you need us in the future you know where we are! Kind Regards Ben Dreher Director ...

“Outstanding service...”

Sep 27,2018
Minithumbup
By: 'Mark'
Sep 27,2018
0 people found
this helpful
Always willing to go the extra mile and help out with renting a property, especially when you live far away from it....
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Comment on agent fees
Good
Was this helpful? Yes

“Very friendly and great customer service...”

Sep 26,2018
Minithumbup
By: 'Lotty'
Sep 26,2018
0 people found
this helpful
From start to finish, Mansbridge Balment have been second to none. We first contacted MB to get a valuation and an appointment was promptly made with Kevin. He was extremely friendly and very honest and personable. Once the house was on the market, we were ...
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Comment on agent fees
A little more than other estate agents but I would say absolutely worth it.
Was this helpful? Yes
By: Mansbridge Balment
Oct 29, 2018
View all comments (1)
Hello Lotty Thank you for your kind words, our aim is to provide a 5 star service and value for money, our team are all committed to the cause and I am delighted we have facilitated your move on this occasion. Kind regards Ben Dreher Director ...

“Excellent customer service...”

Sep 22,2018
Minithumbup
Abby
Ann
By: 'Kirsty'
Sep 22,2018
0 people found
this helpful
Being first time buyers we were worried about how the process worked. Our worries were put to rest immediately. We spoke to Abby initially when putting in offers who kept us informed every step of the way and was also very helful. We liased with ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Mansbridge Balment
Oct 29, 2018
View all comments (1)
Hello Kirsty As a first time buyer it can be quiet a daunting process buying your first home, I am delighted that we have made the whole process as straight forward as we could and that you have received 5 star service form our company and in particular my colleagues Abby and Ann, thank you for your kind words. Kind Regards Ben Dreher Director ...

“Chain Reaction!!...”

Sep 22,2018
Minithumbup
Peter
Kevin
By: 'Simon & Maria Allen.'
Sep 22,2018
0 people found
this helpful
As we all know, selling your home can be very stressful with many sleepless nights! Thankfully selling our Barn conversion through Mansbridge Balment in Tavistock the process was made easier due to their professionalism. Both Peter Sleep and Kevin Lethbridge looked after the whole process ...
read full review
Comment on agent fees
The fee we agreed worked for both parties.
Was this helpful? Yes

NAEA Relocation Agent Network Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
19 0 7 0 546 8 360 8 18 0

Fees

Typically Mansbridge Balment quote a fee of 1.5% + vat for sole agency. Our fees are transparent and we have a NO SALE - NO FEE policy. Focussing on our 7 day a week opening (20% extra opening hours and visibility for our vendors and purchasers), Black & White ( A 9 point money back customer service guarantee) and the fact that we are regularly at the forefront of the market in which we sell. A top 50 agent based on customer reviews - call us today for a no obligation appraisal.
Last updated at 17/02/2016, 4:57 PM by allAgents

Complaints Procedure

We are a fully licensed member of the NAEA and the Ombudsman. With Directors in both branches there is a full complaints procedure in place. Any complaints need to be given in writing in the first instance addressed to the Director.
Last updated at 4:57 PM 17/02/2016 by allAgents

Awards won by Mansbridge Balment

Individual Branch Awards

Plymouth, PL6

Bere Alston, PL20

Yelverton, PL20

Tavistock, PL19

Plymouth, PL4

Okehampton, EX20


Bere Alston Branch
19 Fore Street, Bere Alston PL20 7AA
(17)
Okehampton Branch
Bridge House, Okehampton EX20 1DL
(81)
Plymouth City
6 Mannamead Road, Plymouth PL4 7AA
(321)
show all branches (6)
Tavistock Branch
Bedford Court, 14 Plymouth Road, Tavistock PL19 8AY
(135)
Woolwell Branch
3-5 Woolwell Crescent, Plymouth PL6 7RB
(305)
Yelverton Branch
The Roundabout, Yelverton PL20 6DT
(71)


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