• claim your profile
    James Morgan
  • Chris Mervyn
    Chris Mervyn
  • Emily Gruitt
    Emily Gruitt
  • Kristabel Cooper
    Kristabel Cooper
  • Tess Denley
    Tess Denley
  • Trish Milne
    Trish Milne
  • Tony Carlton
    Tony Carlton
  • claim your profile
    Rachel Anderson Stacey
  • claim your profile
    Jonathon Mansell
  • claim your profile
    jonathon mans
  • upload your photo
    Val Marcham
  • Rachel Anderson-Stacey
    Rachel Anderson-Stacey
  • Darren Lawson
    Darren Lawson
  • Lynn White
    Lynn White
  • Melanie Mansell
    Melanie Mansell
  • Joanne Churchman
    Joanne Churchman
  • Martyn Cox
    Martyn Cox
  • Richard Guilor
    Richard Guilor
  • Liz Bailey
    Liz Bailey
  • Dan Bryant
    Dan Bryant
  • Kevin Buckingham
    Kevin Buckingham
  • Jane Wearing
    Jane Wearing
  • Nick Henderson
    Nick Henderson
  • Jonathan Mansell
    Jonathan Mansell
  • Peter Sleep
    Peter Sleep
No description available.
Oct 18,2017
Minithumbup
Rachel Anderson-Stacey
Peter Sleep
By: 'Kirsten'
Oct 18,2017
0 people found
this helpful
Having to move my 85 year old mum from the home she had been in for 46 years had all the makings of major trauma but we were bowled over by the care and sensitivity shown by all the staff we dealt with. Can't stress enough how happy we were with the servive....
read full review
Comment on agent fees
You get what you pay for, no complaints here!
Was this helpful? Yes
Oct 10,2017
Minithumbup
Ann Hall
Tony Carlton
By: 'Cheryl'
Oct 10,2017
0 people found
this helpful
Right from the off Mansbridge Balment stood out to us and we haven't been disappointed. Tony made our house look amazing and gave us good honest advice. We've been on a rough journey with finalising a exchange date and with exceptional hard work and frequent communication Anne has guided and supported us. Would highly recommend anyone to us Mansbridge Balmont....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Mansbridge Balment
Oct 12, 2017
View all comments (1)
Thank you for your kind review Cheryl, we're delighted to have been able to deliver the positive experience you should expect to receive from us. We are very lucky to have Ann supporting our vendors through the challenges which moving home can bring and she is particularly grateful for your acknowledgment. We wish you and the family all the very best in your new home. ...
Oct 03,2017
Minithumbup
Kristabel Cooper
Ann Hall
By: 'Eva'
Oct 03,2017
0 people found
this helpful
Thank you for all your help with finding and buying my new home! You have been an absolutely amazing team, most professional, brilliant negotiators and very very efficient. Thank you for making it all happen despite all the challenges. And special thanks to Kristabel and Ann...
read full review
Was this helpful? Yes
By: Mansbridge Balment
Oct 09, 2017
View all comments (1)
Thanks Eva for the kind review of our service. We're delighted to have been of assistance with the purchase of your new home and hope you enjoy many happy years there. Kristabel and Ann were particularly pleased with your positive feedback and wish you all the very best. Thanks again. ...
Oct 01,2017
Minithumbup
By: 'DMC'
Oct 01,2017
0 people found
this helpful
M&B were acting as the vendors in my sale. I found them to be really responsive to emails and calls. They enabled me to take multiple viewings including times after work which was really useful for me....
read full review
Comment on agent fees
I didn't pay the agents fees as I was the buyer.
Was this helpful? Yes
Oct 01,2017
Minithumbup
By: 'Pearl and Jim Potts'
Oct 01,2017
0 people found
this helpful
The whole process by Woolwell Branch was both professional and helpful from start to finish. Our thanks to all members of staff....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Mansbridge Balment
Oct 09, 2017
View all comments (1)
Hi Pearl and Jim, Thank you for the kind review of your experience with our Woolwell branch, we hope we can be of assistance to you again sometime in the future. ...
Sep 30,2017
Minithumbdown
By: 'Andy'
Sep 30,2017
0 people found
this helpful
Little doubt that Mansbridge are a good estate agent and sell houses, however I was disappointed that I was quickly being asked to reduce the price, but even more disappointed in some of the e-mail replies in that that my name was rarely used in replies and the tone of the emails wasn't good. A little less arrogance and a little more humility wouldn't go a miss......
read full review
Comment on agent fees
Not the cheapest but reasonable
Was this helpful? Yes
Sep 27,2017
Minithumbup
Kevin Buckingham
Kristabel Cooper
By: 'Charlotte & Ian'
Sep 27,2017
1 people found
this helpful
Although I have credited two staff in this review I have dealt several staff including Ann, Emily, Sharon & Ruth. I found all staff very professional, helpful and polite. Contact and updates have been regular and enquiries dealt with promptly. I like the Online access to my account and I particularly liked the fact that my house sold within one day of advertising. Also I valued the fact that they evaluate prospective purchasers to eliminate time-wasters and you do not get this with an on...
read full review
Comment on agent fees
Although not the cheapest agent you do get what you pay for and this is professionalism and courtesy
Was this helpful? Yes
By: Mansbridge Balment
Sep 28, 2017
View all comments (1)
Thank you for taking the time to write this kind review. The whole of the team at the Woolwell office are pleased to have been of assistance. We pride ourselves on offering real value for money, with added value services such as our Sales Progression team and guaranteed accompanied viewings. We're delighted you felt you received an excellent service. Best Wishes Mansbridge Balment ...
Sep 25,2017
Minithumbup
Kevin Buckingham
By: 'Daania'
Sep 25,2017
0 people found
this helpful
Kevin couldn't have been more helpful with our purchase. Thank you for all your time and effort and getting us to completion...
read full review
Comment on agent fees
Okay
Was this helpful? Yes
By: Mansbridge Balment
Sep 28, 2017
View all comments (1)
Thank you for your review. We're delighted you felt you received a professional experience. Best Wishes Mansbridge Balment ...
Sep 25,2017
Minithumbup
By: 'Bob C.'
Sep 25,2017
0 people found
this helpful
When looking for our new home in Plymouth my wife and I were very impressed with the service we received from the staff at Mansbridge Balment Woolwell Branch. They were head and shoulders above the service I was getting from the estate agent selling the home we were leaving. I contacted MB several times and on each occasion received prompt and helpful advice. If we move house again Mansbridge Balment will be our first choice of estate agent....
read full review
Comment on agent fees
I was buying a property managed by them
Was this helpful? Yes
By: Mansbridge Balment
Sep 28, 2017
View all comments (1)
Thank you for taking the time to write this kind review. We pride ourselves on our customer service and it appears we're getting it right. Thanks again for the recommendation, it means the world to us. Best Wishes in your new home. Mansbridge Balment ...
Sep 25,2017
Minithumbup
Kristabel Cooper
Ann Hall
By: 'Bob kirk'
Sep 25,2017
0 people found
this helpful
Our dealings with Mansbridge has been trouble free as always it is the second time we have used this branch n the last ten years and never any problems .. thankyou...
read full review
Comment on agent fees
Could be lower but on the whole a fair price
Was this helpful? Yes
By: Mansbridge Balment
Sep 28, 2017
View all comments (1)
Thank you very much for your review. The whole team at Woolwell Office are pleased to have been of assistance. Thanks again. Best Wishes Mansbridge Balment ...
Sep 25,2017
Minithumbup
Tess Denley
Ann Hall
By: 'Miss K'
Sep 25,2017
0 people found
this helpful
I recently purchased my first property through Mansbridge Balment and found the service to be excellent. As a first time buyer I had lots of questions but Tess and Ann were fantastic. They were very prompt in their replies to my queries and ensured I was kept updated and informed throughout the process. The team were also flexible in arranging viewings and never made me feel rushed when looking around the property. I am very pleased with my purchase and appreciate all the help and support I rece...
read full review
Comment on agent fees
n/a
Was this helpful? Yes
By: Mansbridge Balment
Sep 28, 2017
View all comments (1)
Thank you for taking the time to complete this kind review. Your comments are appreciated. We pride ourselves on our customer service and its great to hear feedback like yours. Best Wishes in your new home. Mansbridge Balment ...
Sep 25,2017
Minithumbup
Ann Hall
By: 'JP'
Sep 25,2017
0 people found
this helpful
Ann Hall is the best Sales Progression Manager that I have ever dealt with. I have bought & sold 15 houses in the last decade....
read full review
Was this helpful? Yes
By: Mansbridge Balment
Sep 28, 2017
View all comments (1)
Thank you for your review. We're delighted you felt you received an excellent service from Ann - thanks for your recommendation. Best Wishes Mansbridge Balment ...
Sep 20,2017
Minithumbup
Richard Guilor
Rachel Anderson-Stacey
By: 'Sonia'
Sep 20,2017
0 people found
this helpful
Richard has dealt with everything to do with our sale in a very professional and friendly manner. He has been honest and straightforward with us and always has time to answer queries....
read full review
Comment on agent fees
Fee % sum was quoted net of VAT, so we were surprised by the final bill. Fee sums should probably be quoted including VAT at the beginning, given that most customers are going to be residential (I assume), rather than business, and therefore unable to offset VAT charged.
Was this helpful? Yes
By: Nick Henderson
Sep 21, 2017
View all comments (1)
Many thanks for this review. I certainly take on board your comments in respect of VAT - this is clearly indicated within the agreed terms and conditions but we will take care to make doubly sure people are aware. Thanks again. ...
Sep 15,2017
Minithumbup
Tess Denley
Natalia Rozario
By: 'EM1'
Sep 15,2017
0 people found
this helpful
I used Mansbridge Balment to sell my house in Plymouth. Tess and Natalia were extrememly helpful and professional with all issues of the sale. Jackie at the office also helped me out with a recommendation of a clearance company to remove rubbish from the loft prior to the sale. Prompt and thorough communication, which was very helpful when I was no longer living in the area. I also felt that they were always on our side during negotiations with the buyers, including commissioning a respected dam...
read full review
Comment on agent fees
Higher compared to online agents but they do take care of everything from viewings, access to the building for tradesmen, liasing with solicitors and even taking meter readings at the end. If you aren't in a position (or don't want to) take on the extra work yourself that's required by online agents, MB offer a complete service.
Was this helpful? Yes
By: Mansbridge Balment
Sep 28, 2017
View all comments (1)
Thank you for taking the time to write this kind review for the whole team at the City office, but particularly Tess and Natalia who are delighted you were pleased with their services. We pride ourselves on providing the best possible customer care for our valued clients and its good to know we're getting this right. Thanks again and best wishes,. Mansbridge Balment ...
Sep 09,2017
Minithumbup
By: 'Mr Allen'
Sep 09,2017
0 people found
this helpful
Great service from start to finish. From first visit to completion service was great. Sold my flat within a day and whole process complete in 8 weeks. Photography was great and the regular updates from the after sales team were great. On the occasions i dropped in to the office staff were always friendly and helpful....
read full review
Comment on agent fees
Fees reflected the service given and was happy to pay a little extra compared to some agents. Good value for money.
Was this helpful? Yes
By: Mansbridge Balment
Sep 12, 2017
View all comments (1)
Thank you very much for your review. We are delighted you were pleased with our services.. We pride ourselves on our excellent customer service and its good to know that we're getting it right. Best Wishes Mansbridge Balment ...
Sep 07,2017
Minithumbup
Ann Hall
Natalia Rozario
By: 'Sarah G'
Sep 07,2017
0 people found
this helpful
Wow.... these past 4 months have been made easy by Ann and Natalia. I couldn't thank them enough for all the calls of updates and reassurance they gave me through the sale process. Ann, your tenacity is just brilliant. I couldn't recommend Mansbridge anymore, they were fantastic....
read full review
Comment on agent fees
Agents fees were average price.
Was this helpful? Yes
By: Mansbridge Balment
Sep 12, 2017
View all comments (1)
Thank you for taking the time to write this kind review. Ann and Natalia are delighted that you were pleased with the service they provided to you. Thanks for your recommendations. Best Wishes Mansbridge Balment ...
Sep 07,2017
Minithumbup
Melanie Mansell
By: 'Denise'
Sep 07,2017
0 people found
this helpful
A first class service from all at Yelverton branch. The sale of my Mum's house was accomplished in double quick time and with friendliness and sensitivity. Thank you very much. Denise...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
By: Nick Henderson
Sep 08, 2017
View all comments (1)
Thank you Denise - we are delighted to have been able to help. Every sale is different, every client is different. Of course, every estate agent is different too - thank you for highlighting the efforts of the Yelverton team. ...
Sep 06,2017
Minithumbup
Tess Denley
Ann Hall
By: 'Samantha O'Connell'
Sep 06,2017
0 people found
this helpful
Fantastic agent! Ann, Tess and Natalia - communication skills are excellent! I could not fault the exceptional level of service I have received from these ladies. Thank you! Highly recommended. I hope to work with them again in the future. Samantha O'Connell Director Leo Lettings Ltd...
read full review
Was this helpful? Yes
By: Mansbridge Balment
Sep 12, 2017
View all comments (1)
Thank you very much for your kind words and recommendation, your comments are appreciated. Feedback is important to us at Mansbridge Balment and its great to hear that you were pleased with the excellent service you received. Best Wishes Mansbridge Balment ...
Sep 05,2017
Minithumbup
Tess Denley
Natalia Rozario
By: 'OWL BOX 66'
Sep 05,2017
0 people found
this helpful
We found that Natalia was confident, well briefed and most helpful when she visited us to give her initial assessment of asking price, possible selling price, market, likely response timetable and was equipped to take photographs, make notes and set things in motion there and then. We were quite clear about the service we could expect, and subsequent experience fulfilled the promises made. We found that Tess was on the ball and able to work on our behalf after hours to secure the sale. Over t...
read full review
Comment on agent fees
While more expensive than other agents, we liked the percentage basis rather than fixed fee, and it proved to be good value for our money.
Was this helpful? Yes
By: Mansbridge Balment
Sep 12, 2017
View all comments (1)
Thank you very much for your review. In particular Natalia Tess and Julie were delighted you were pleased with the service they provided. We pride ourselves on our customer service and it appears we're getting it right. Best Wishes Mansbridge Balment ...
Sep 05,2017
Minithumbup
Emily Gruitt
Tony Carlton
By: 'Alex B'
Sep 05,2017
0 people found
this helpful
Emily and the rest of the Mansbridge Balment (MB) team were very helpful and accommodating with our requests for viewings. We requested several viewings and in many cases these were extended viewing appointments that were always provided with no fuss or hassle. They also agreed to a time to allow a couple of tradesmen to access the house and perform some checks we wanted.Communication was excellent and we were always updated on what is going on. Based on this experience I would give 5 stars, how...
read full review
Was this helpful? Yes
By: Mansbridge Balment
Sep 07, 2017
View all comments (1)
Thank you very much for your kind words and recommendation. We endeavour to continually improve our services and feedback is a very important tool to measure the areas we need to improve o and those that we're doing well. Thanks again and Best Wishes in your new home. Mansbridge Balment ...
Sep 02,2017
Minithumbup
Tess Denley
Ann Hall
By: 'Mr Greep'
Sep 02,2017
0 people found
this helpful
A consistent very high level of professionalism, care and customer service was displayed by the whole team at Mansbridge Balment (Plymouth City Branch) whilst taking us through the process of purchasing a property. The communication levels during every step of the roughly 8 week process were excellent with the staff taking every measure to ensure we were kept informed and up to date. We are very pleased with our new home and, from the point of view of a purchaser, can heartily recommend Mansbr...
read full review
Was this helpful? Yes
By: Mansbridge Balment
Sep 12, 2017
View all comments (1)
Thank you very much for your kind review. We are delighted you were pleased with our services. We pride ourselves on our excellent customer service and its great to hear feedback like yours. We are on hand at any time in the future should you need our services again. Best Wishes in your new home Mansbridge Balment ...
Aug 31,2017
Minithumbup
Emily Gruitt
Ann Hall
By: 'Sam'
Aug 31,2017
0 people found
this helpful
Fantastic service from all the staff at Woolwell branch especially Emily who was our main point of contact we sold our house quickly and bought our new property through them, Ann and Ruth kept us up to date on the progress of the sale and purchase right up until we moved, they are a credit to the company. Thank you for such a smooth process....
read full review
Comment on agent fees
Fairly average
Was this helpful? Yes
By: Mansbridge Balment
Sep 07, 2017
View all comments (1)
Very many thanks for your review of our services. The whole team at Woolwell Office, together with Ann and Ruth, are pleased to have been of assistance, thanks for your recommendations. Best Wishes Mansbridge Balment ...
Aug 31,2017
Minithumbup
Tess Denley
Ann Hall
By: 'Lauren'
Aug 31,2017
0 people found
this helpful
I recently sold my house with Mansbridge Balment and I couldn't be happier with the service provided. My house had a buyer within 24 hours twice! The first sale fell through for reasons beyond the control of the estate agent but another buyer was again found within 24 hours. I was given some excellent advise on choosing the right buyer as I had been given a range of offers. I was kept informed at all stages throughout the process and on many occasions (possibly all occasions) I was given informa...
read full review
Was this helpful? Yes
By: Mansbridge Balment
Sep 12, 2017
View all comments (1)
Thank you for taking the time to write this kind review for the whole team, but particularly Natalia, who was delighted you were pleased with her services. We pride ourselves on providing the best possible customer care for our clients and its good to know we're getting it right. Best Wishes Mansbridge Balment ...
Aug 31,2017
Minithumbup
Melanie Mansell
By: 'Alex'
Aug 31,2017
0 people found
this helpful
Mel was very professional and helpful in my dealings with her. Peter and Rachel were extremely helpful in pushing my solicitor towards exchange and completion....
read full review
Was this helpful? Yes
By: Nick Henderson
Sep 07, 2017
View all comments (1)
Many thanks for your review. The process really should be speeded up - this is 2017 and yet the legal side of the transaction seems to take longer than ever! We really hope you enjoy your new home and are glad to have helped you to achieve it. Thanks again. ...
Aug 23,2017
Minithumbup
Natalia Rozario
Ann Hall
By: 'Mrs Smith'
Aug 23,2017
0 people found
this helpful
We purchased a house that was marketed by Mansbridge Balment. The chain completed in 12 weeks. Ann, Ruth and Natalia were fantastic in helping us secure our wonderful new home. Their customer service is second to none and we would highly recommend them for buying or selling a residential property. 5 star!...
read full review
Comment on agent fees
We purchased a property being marketed so didn't pay the fees.
Was this helpful? Yes
By: Mansbridge Balment
Aug 24, 2017
View all comments (1)
Thank you very much for your kind words and recommendation. We are delighted you felt you received a professional experience. We pride ourselves on customer services and it appears we're getting it right. Best Wishes Mansbridge Balment ...
Aug 23,2017
Minithumbup
Kristabel Cooper
By: 'Good Service at Woolwell'
Aug 23,2017
0 people found
this helpful
We sold our property through the Bere Alston branch and bought our new home through the Woolwell office. Kristabel Cooper was our agent at Woolwell and went the extra mile in securing the purchase of our our new home by keeping track of the sale of our previous home and reasuring the vendor of our new property when the sale got a bit delayed as well as assisting with several viewings. An overall excellent service....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Mansbridge Balment
Aug 24, 2017
View all comments (1)
Thank you very much for your view. We are delighted that you were pleased with Kristabel's services on both your sale and purchase. We pride ourselves on excellent customer care and its great to hear feedback like yours. Best wishes in your new home Mansbridge Balment ...
Aug 23,2017
Minithumbup
Trish Milne
Sophie Croton
By: 'Excellent service from Bere Alston'
Aug 23,2017
0 people found
this helpful
Trish and Sophie from the Bere Alston branch kept a constant flow of potential buyers to view our property with a fair priced offer to purchase being accepted after a short time. They along with support from the team in Tavistock kept us informed and advised through to the completion of the sale. An excellent service....
read full review
Comment on agent fees
Good.
Was this helpful? Yes
By: Nick Henderson
Aug 29, 2017
View all comments (1)
Many thanks. As the ONLY agent to have an office on the Bere peninsula (or indeed PL20, where we have two), we take great pride in offering a bespoke and quality service to the people of the area. Thank you so much for this kind review - Trish and Sophie are indeed special. ...
Aug 19,2017
Minithumbup
Tess Denley
Ann Hall
By: 'Caring and supportive'
Aug 19,2017
0 people found
this helpful
Thank You Mansbridge for finding us our new home . I must say a special thank you to Tess and Ann for going completely above and beyond while dealing with a difficult chain ....
read full review
Was this helpful? Yes
By: Mansbridge Balment
Aug 24, 2017
View all comments (1)
Thank you for your review for the whole team but particularly Tess and Ann, who are delighted you were pleased with their services. Very best wishes in your new home from the team at Mansbridge Balment ...
Aug 18,2017
Minithumbup
Tony Carlton
By: 'J Burt'
Aug 18,2017
0 people found
this helpful
Very impressed with Tony's local knowledge which led to an offer within 24 hrs. All the staff team then worked very hard to bring the sale to completion. Whenever I rang they knew who I was and nothing was too much trouble. Very impressive....
read full review
Comment on agent fees
Fees were line with other local agents. They earned their money with the considerable amount of advice and support they gave us.
Was this helpful? Yes
By: Mansbridge Balment
Aug 24, 2017
View all comments (1)
Thank you for your review of the whole team but particularly Tony who was delighted you were pleased with his service. We pride ourselves on providing the best possible customer care and its good to know we are getting it right. Best Wishes Mansbridge Balment ...
Aug 16,2017
Minithumbup
Ann Hall
Emily Gruitt
By: 'Alan Dakin'
Aug 16,2017
0 people found
this helpful
We had a very positive experience with Mansbridge Balment from start to finish. We used them to sell our house as we purchased the property through them four years ago and remembered how helpful they were then. Emily actually sold our property on first viewing and everything ran smoothly on the sales side with no issues whatsoever, on our onward purchase we had a few issues retrieving paperwork ref planning permission from the vendor which held up our mortgage. Ann Hall was absolutely amazing an...
read full review
Comment on agent fees
very reasonable compared to others.
Was this helpful? Yes
By: Mansbridge Balment
Aug 24, 2017
View all comments (1)
Thank you for taking the time to write this kind review. We are delighted you felt you received an excellent service. We pride ourselves on our customer service and offering added value services, such as our sales progression team, which appears to have been of particular assistance in your onward purchase. Best wishes in your new home Mansbridge Balment ...

NAEA Relocation Agent Network Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 3 0 417 8 269 8 16 0

Job vacancies

Please see a list of jobs available

Agent Fees

Typically Mansbridge Balment quote a fee of 1.5% + vat for sole agency. Our fees are transparent and we have a NO SALE - NO FEE policy. Focussing on our 7 day a week opening (20% extra opening hours and visibility for our vendors and purchasers), Black & White ( A 9 point money back customer service guarantee) and the fact that we are regularly at the forefront of the market in which we sell. A top 50 agent based on customer reviews - call us today for a no obligation appraisal.
Last updated at 4:57 PM 17/02/2016 by allAgents

Complaints Procedure

We are a fully licensed member of the NAEA and the Ombudsman. With Directors in both branches there is a full complaints procedure in place. Any complaints need to be given in writing in the first instance addressed to the Director.
Last updated at 4:57 PM 17/02/2016 by allAgents

Awards won by Mansbridge Balment

Individual Branch Awards

Plymouth, PL4 7AA

Yelverton, PL20 6DT

Plymouth, PL6 7RB

Tavistock, PL19 8AY

Okehampton, EX20 1DL


Bere Alston Branch
19 Fore Street, Bere Alston PL20 7AA
(10)
Okehampton Branch
Bridge House, Okehampton EX20 1DL
(66)
Plymouth City
6 Mannamead Road, Plymouth PL4 7AA
(253)
show all branches (6)
Tavistock Branch
Bedford Court, 14 Plymouth Road, Tavistock PL19 8AY
(81)
Woolwell Branch
3-5 Woolwell Crescent, Plymouth PL6 7RB
(234)
Yelverton Branch
The Roundabout, Yelverton PL20 6DT
(47)


.

Make an Enquiry