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No description available.
Aug 19,2017
Minithumbup
Tess Denley
Ann Hall
By: 'Caring and supportive'
Aug 19,2017
0 people found
this helpful
Thank You Mansbridge for finding us our new home . I must say a special thank you to Tess and Ann for going completely above and beyond while dealing with a difficult chain ....
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Was this helpful? Yes
Aug 18,2017
Minithumbup
Tony Carlton
By: 'J Burt'
Aug 18,2017
0 people found
this helpful
Very impressed with Tony's local knowledge which led to an offer within 24 hrs. All the staff team then worked very hard to bring the sale to completion. Whenever I rang they knew who I was and nothing was too much trouble. Very impressive....
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Comment on agent fees
Fees were line with other local agents. They earned their money with the considerable amount of advice and support they gave us.
Was this helpful? Yes
Aug 16,2017
Minithumbup
Ann Hall
Emily Gruitt
By: 'Alan Dakin'
Aug 16,2017
0 people found
this helpful
We had a very positive experience with Mansbridge Balment from start to finish. We used them to sell our house as we purchased the property through them four years ago and remembered how helpful they were then. Emily actually sold our property on first viewing and everything ran smoothly on the sales side with no issues whatsoever, on our onward purchase we had a few issues retrieving paperwork ref planning permission from the vendor which held up our mortgage. Ann Hall was absolutely amazing an...
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Comment on agent fees
very reasonable compared to others.
Was this helpful? Yes
Aug 16,2017
Minithumbup
Hannah Harrisson
Tony Carlton
By: 'Steve H'
Aug 16,2017
0 people found
this helpful
The whole team at Woolwell have worked hard to sell my property and also in finding a property - the whole process from start to finish has been a good experience and has allowed me to meet the whole team at some point, all of whom have been positive and sensitive to my particular requirements. I believe you will not get this level of quality service elsewhere....
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Comment on agent fees
Agents fees are fair considering the efforts and service with regard to the whole process not just sale and purchase - I have been kept informed throughout
Was this helpful? Yes
Aug 15,2017
Minithumbup
Kevin Buckingham
Emily Gruitt
By: 'Superb service'
Aug 15,2017
0 people found
this helpful
Fantastic agents. Extremely efficient in selling our home and the purchase of our new property. All of the staff were supportive and informative and very professional, special thanks to Emily...
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Was this helpful? Yes
Aug 07,2017
Minithumbup
Tony Carlton
By: 'Tony Carlton'
Aug 07,2017
0 people found
this helpful
Tony and all the team were very helpful, friendly and professional when dealing with every aspect of our sale and purchase.They could not have done any more for us, 5 star Estate Agent. We have used Mansbridge & Balment on numerous occasions and. would highly recommend them to any one thinking of moving....
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Comment on agent fees
Very good
Was this helpful? Yes
Aug 03,2017
Minithumbup
Kevin Buckingham
By: 'Jan Proud'
Aug 03,2017
0 people found
this helpful
From the outset Kevin and the rest of the team have been informative and helpful and kept us up to date with how the sale was progressing as well as giving us good advice on pricing. As we did not reside at the property they were more than helpful in collecting any stray post and forwarding it to us....
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Comment on agent fees
Good
Was this helpful? Yes
By: Katrina Whitley
Aug 04, 2017
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Many thanks for your review. We pride ourselves on providing the best possible customer care for our clients and its great to hear feedback like yours. Best Wishes Mansbridge Balment ... ...
Aug 03,2017
Minithumbup
Jonathon Mansell
By: 'Len'
Aug 03,2017
0 people found
this helpful
Jon actively and enthusiastically kept us informed during the buying process....would highly recomend for any house purchase or sale....
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Comment on agent fees
Not applicable
Was this helpful? Yes
Aug 03,2017
Minithumbup
Tony Carlton
Emily Gruitt
By: 'Emma'
Aug 03,2017
0 people found
this helpful
We used mansbridge balment to sell our property back in March. We were very pleased with the service they provided from the initial meeting with Tony who is both friendly and professional to the viewings we had on our property, help finding us a property and the valuable assistance we received from their moving manager Ann Hall. We would definitely recommend them to anyone who is looking to sell their house and feel they are the top estate agent in Plymouth....
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Comment on agent fees
They are more expensive than most but you get what you pay for.
Was this helpful? Yes
By: Katrina Whitley
Aug 04, 2017
View all comments (1)
Thank you very much for taking the time to write this kind review, your comments are appreciated. We're delighted you felt that you received a professional experience. The whole team at the North Plymouth office are pleased to have been of assistance, thanks again for your recommendations. Best Wishes Mansbridge Balment ...
Aug 02,2017
Minithumbup
Ruth Dreher
Ann Hall
By: 'Mr & Mrs Coultas'
Aug 02,2017
0 people found
this helpful
Our house sale proved to be very difficult and challenging for all concerned despite the excellent efforts of Ruth and Ann who worked tirelessly chasing solicitors and buyers and keeping us informed on a daily basis. They gave us valuable advice and always remained positive and professional. I cannot recommend Mansbridge Balment enough. All staff very friendly, helpful and professional. Excellent service. Thanks to all....
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Comment on agent fees
Good value for money.
Was this helpful? Yes
Aug 01,2017
Minithumbup
Rachel Anderson-Stacey
Nicola Muncey
By: 'Tim and Amanda'
Aug 01,2017
0 people found
this helpful
I cannot stress enough how impressed I have been with the service provided by Rachel and Nicola. Nicola worked tirelessly to sell our home and managed to sell at a price we did not think she would achieve. Rachel then took over the sales process and kept us informed every step of the way, right up to the final completion telephone call. Excellent service from an excellent team...
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Comment on agent fees
Very reasonable given the service provided
Was this helpful? Yes
By: Nick Henderson
Aug 01, 2017
View all comments (1)
Dear Amanda and Tim. Thank you so much - as loyal clients of our firm, it has been a pleasure to look after you both once again. As you know, Rachel, Nicola and the team pride themselves on the level of service they provide - I see they have done the firm proud. Thanks again. Nick ...
Aug 01,2017
Minithumbup
Kevin Buckingham
Ann Hall
By: 'Gail'
Aug 01,2017
0 people found
this helpful
Can't thank you all enough! Always very helpful and quick to act on tasks. Made the whole process very easy. Many thanks again :)...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Katrina Whitley
Aug 04, 2017
View all comments (1)
Many thanks for your review Gail. We pride ourselves on providing the best possible customer care for our clients and its great to hear feedback like yours. Best Wishes Mansbridge Balment ... ...
Aug 01,2017
Minithumbup
Hannah Harrisson
By: 'Katy Duff'
Aug 01,2017
0 people found
this helpful
Mansbridge Balment, were very helpful in the search for our new family home, there was no pressure put on us to view houses and were very understanding when we felt a house was not for us....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Katrina Whitley
Aug 04, 2017
View all comments (1)
Thank you for taking the time to write this kind review Katy. Were delighted you felt you received a professional experience. We pride ourselves n our customer service and it appears we are getting it right. Best Wishes Mansbridge Balment ... ...
Jul 29,2017
Minithumbup
Jonathan Mansell
By: 'A Chiverton'
Jul 29,2017
0 people found
this helpful
I found the estate agent to be really helpful and down to earth. A normal person! Everyone we dealt with was friendly and helpful :)...
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Was this helpful? Yes
By: Nick Henderson
Aug 01, 2017
View all comments (1)
On behalf of the whole Okehampton team, many thanks for this review. We certainly aim to provide the level of service you have experienced and are delighted to have helped you find your new home. ...
Jul 27,2017
Minithumbup
Rachel Anderson-Stacey
Peter Sleep
By: 'Alison and Mum'
Jul 27,2017
0 people found
this helpful
Both are extremely patient professional courteous and nothing is too much trouble . They made a very difficult move for my mum easy ....
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Comment on agent fees
Not applicable
Was this helpful? Yes
By: Nick Henderson
Jul 28, 2017
View all comments (1)
The team in Tavistock place customer service at the top of the list. I'm so glad we were able to help your mum with the move. Thank you for taking the time to review our team - it is essential that people are able to read these transparent reviews to judge for themselves our suitability to help them. thanks again ...
Jul 27,2017
Minithumbup
Rachel Anderson-Stacey
Peter Sleep
By: 'Dizzy'
Jul 27,2017
0 people found
this helpful
Received good advice re pricing of the property & told to hold our nerve when we were ready to drop the price. Sold in 7 - 8 months but there were several flats for sale in the same block at that time....
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Nick Henderson
Jul 28, 2017
View all comments (1)
Many thanks for reviewing our service. It is important to maintain a professional service and keep the advice at a high level from start to finish - we are delighted to have been able to help you. ...
Jul 26,2017
Minithumbup
Tess Denley
Ben Dreher
By: 'Miss M'
Jul 26,2017
0 people found
this helpful
Tess, Ben and the moving team at Mansbridge Balment Plymouth City could not have been more helpful... It was the first property we had seen in the area and their professional advice alongside friendly support ensured me that we had made the right decision, both emotionally and financially. I truly could not recommend them enough and will most certainly be instructing them when the time comes to sell in the future. A thousand thank you's to Tess and the team......
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Was this helpful? Yes
Jul 24,2017
Minithumbup
Tony Carlton
Kristabel Cooper
By: 'Madeleine'
Jul 24,2017
0 people found
this helpful
The North Plymouth Branch did a fantastic job for me. Very efficient and kept me informed of progress throughout the process. Thank you....
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Comment on agent fees
You get what you pay for !
Was this helpful? Yes
By: Katrina Whitley
Aug 04, 2017
View all comments (1)
Thank you for your review. The whole team at the Woolwell office are pleased to have been of assistance. Thanks for your recommendations. Best Wishes Mansbridge Balment ... ...
Jul 21,2017
Minithumbup
Trish Milne
Sophie Croton
By: 'Nil'
Jul 21,2017
0 people found
this helpful
I have been so impressed by the service I received from Mansbridge Balment and the fantastically supportive, helpful and professional staff in the Bere Alston branch....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Nick Henderson
Jul 28, 2017
View all comments (1)
Thank you. Sophie and Trisha strive to be both professional and supportive to buyers and sellers alike. We are the only firm with offices in PL20 (two) and are proud to provide a service to the communities there. ...
Jul 17,2017
Minithumbup
Chris Mervyn
Tess Denley
By: 'The Bakers'
Jul 17,2017
0 people found
this helpful
Recently sold our house through Mansbridge Balment within 3 days. Staff were very helpful and all our enquiries were dealt with promptly. The whole transaction was smooth and within the timescale that we planned....
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Comment on agent fees
average fees
Was this helpful? Yes
By: Mansbridge Balment
Jul 24, 2017
View all comments (1)
Very many thanks for your review of our services. The whole team at the City office are pleased to have been of assistance. We pride ourselves on our customer service and its good to know we are getting it right. Best Wishes Mansbridge Balment ...
Jul 17,2017
Minithumbup
Ruth Dreher
Ann Hall
By: 'Ross Andrews'
Jul 17,2017
0 people found
this helpful
Excellent agents. Purchase went through very smoothly. Helpful and easy to contact. Furthermore, good correspondence when issues arose. Would use them again....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Mansbridge Balment
Jul 24, 2017
View all comments (1)
Thank you very much for your kind review, your comments are appreciated. We pride ourselves on offering real value for money with added value services such as our sales progression team. We're delighted you felt you received an excellent service. Best Wishes Mansbridge Balment ...
Jul 13,2017
Minithumbup
Melanie Henderson-Smith
By: 'Andrew and Jane'
Jul 13,2017
0 people found
this helpful
We did have some problems with the legalities connected to our sale however Mel went out of her way and over and above what was expected in order for make sure our sale and purchase went ahead....
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Comment on agent fees
Quite a lot of money, however no more than anyone else.
Was this helpful? Yes
By: Nick Henderson
Jul 28, 2017
View all comments (1)
Great to hear - 'going out of our way' is precisely what makes us different from other firms. Not all estate agents are the same is something we continually remind people - there is such a difference between those who care and those who don't. Thank you so much. ...
Jul 13,2017
Minithumbup
Rachel Anderson-Stacey
Richard Guilor
By: 'Chris and Julia Duncan'
Jul 13,2017
0 people found
this helpful
We have used M&B to buy and sell a number of properties in Tavistock over the last few years. They have always kept their word, kept us informed and behaved in a very professional and courteous manner. There are always stories about the poor nature of estate agents - and we too have had such issues in the past...but never with M&B. BTW Peter Sleep was always terrifically helpful and should not be forgotten in this review....
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Comment on agent fees
Very good
Was this helpful? Yes
By: Nick Henderson
Jul 28, 2017
View all comments (1)
Dear Chris and Julia. Thank you so much for this kind review - we endeavour to maintain the highest standards, which some estate agents don't seem to prioritise. We are delighted to have helped. ...
Jul 13,2017
Minithumbup
Karen Sheather
Tess Denley
By: 'Steph and Matt'
Jul 13,2017
0 people found
this helpful
We were very pleased with the service provided by all at Mansbridge Balment. Responses to quieries were always prompt and helpful. We went back to the property a number of times and the staff were always very accommodating. We are delighted with our new home - thank you to all involved!...
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Comment on agent fees
Happily paid for the service we received.
Was this helpful? Yes
By: Mansbridge Balment
Jul 24, 2017
View all comments (1)
Thank you very much for the review of our services. We're delighted you felt you received a professional experience, we pride ourselves on our customer service and it appears we're getting it right. Best Wishes in our new home. Mansbridge Balment ...
Jul 13,2017
Minithumbup
By: 'DB and KB'
Jul 13,2017
0 people found
this helpful
Decided to use MB as good review from family member. Could not have been happier. Property on the market and as soon as viewings were booked we were informed of feedback every step of the way. We live in London so left all the work to MB. Very satisfied with all their help and support....
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Comment on agent fees
I felt that the fees were fair and on a par the many other agents.
Was this helpful? Yes
By: Mansbridge Balment
Jul 24, 2017
View all comments (1)
Thank you for your kind words and recommendation. We are delighted you were pleased with our services. We pride ourselves on excellent customer care and its great to hear feedback like yours. Best Wishes Mansbridge Balment ...
Jul 12,2017
Minithumbup
Kevin Buckingham
Kristabel Cooper
By: 'Sally'
Jul 12,2017
0 people found
this helpful
We have used MB a number of times and always had a positive experience. We sold a property in June and the sale went extremely smoothly with MB keeping us informed by email and telephone on a regular basis. Would definitely use them again!...
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Comment on agent fees
Fees were reasonable
Was this helpful? Yes
By: Mansbridge Balment
Jul 24, 2017
View all comments (1)
Thank you very much for your review Sally. We are pleased that you were happy with the service you received from us. Thanks again for your recommendation - it means the world to us. Best Wishes Mansbridge Balment ...
Jul 12,2017
Minithumbup
Hannah Harrisson
By: 'Jane'
Jul 12,2017
0 people found
this helpful
From valuation to completion we have had a very positive experience. We sold in three days at the asking price!...
read full review
Comment on agent fees
Fees were not too bad. You definitely get the service you pay for.
Was this helpful? Yes
By: Mansbridge Balment
Jul 24, 2017
View all comments (1)
Thank you for your review. The whole team at the Woolwell office are pleased to have been of assistance. Thanks for your recommendations. Best Wishes Mansbridge Balment ...
Jul 07,2017
Minithumbup
By: 'Lesley'
Jul 07,2017
0 people found
this helpful
I had what could have been a difficult investment sale and M&B handled the sale efficiently and with determination! They pitched the price well and communicated really well with the buyer, solicitors and myself giving me confidence that they were "on the case" on my behalf. This was my second sale in 2 years and I would definitely use them again. Thank you!...
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Comment on agent fees
On a par with others
Was this helpful? Yes
By: Mansbridge Balment
Jul 11, 2017
View all comments (1)
Thank you for taking the time to complete this review of our services. Were delighted you felt you received a professional experience. Thanks again for your recommendation, it means the world to us. Best Wishes Mansbridge Balment ...
Jul 05,2017
Minithumbup
By: 'Richard'
Jul 05,2017
0 people found
this helpful
We switched from another agent to M.B. and from the time we signed up until completion we received nothing but good service. Although the sale took a while they never lost interest and kept us fully informed at all times. Would recommend without hesitation....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Nick Henderson
Jul 28, 2017
View all comments (1)
Dear Richard. Thank you for taking the time to review our service - delighted to have been able to help. The best advertising is through recommendation, so thank again for you time and instructions to sell for you. ...
Jul 03,2017
Minithumbup
Ben Dreher
Tess Denley
By: 'James'
Jul 03,2017
0 people found
this helpful
We found the whole team to be extremely helpful and professional. The initial advice from Ben was spot on, the team managing viewings were brilliant (we were not living in the property at the time and so relied on this team absolutely), and the after sales team superbly efficient so that all stages of the sale were managed smoothly!...
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Comment on agent fees
Good value for the service we received
Was this helpful? Yes
By: Mansbridge Balment
Jul 11, 2017
View all comments (1)
Thank you James for taking the time to write this kind review for the whole team, but particularly Tess and Ben who are delighted you were pleased with their service. We provide ourselves on providing the best possible customer care and its good to know we are getting it right. Best Wishes Mansbridge Balment ...

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Review statistics

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6 0 3 0 403 7 258 8 15 0

Job vacancies

Please see a list of jobs available

Agent Fees

Typically Mansbridge Balment quote a fee of 1.5% + vat for sole agency. Our fees are transparent and we have a NO SALE - NO FEE policy. Focussing on our 7 day a week opening (20% extra opening hours and visibility for our vendors and purchasers), Black & White ( A 9 point money back customer service guarantee) and the fact that we are regularly at the forefront of the market in which we sell. A top 50 agent based on customer reviews - call us today for a no obligation appraisal.
Last updated at 4:57 PM 17/02/2016 by allAgents

Complaints Procedure

We are a fully licensed member of the NAEA and the Ombudsman. With Directors in both branches there is a full complaints procedure in place. Any complaints need to be given in writing in the first instance addressed to the Director.
Last updated at 4:57 PM 17/02/2016 by allAgents

Awards won by Mansbridge Balment

Individual Branch Awards

Plymouth, PL4 7AA

Yelverton, PL20 6DT

Plymouth, PL6 7RB

Tavistock, PL19 8AY

Okehampton, EX20 1DL


Bere Alston Branch
19 Fore Street, Bere Alston PL20 7AA
(9)
Okehampton Branch
Bridge House, Okehampton EX20 1DL
(66)
Plymouth City
6 Mannamead Road, Plymouth PL4 7AA
(244)
show all branches (6)
Tavistock Branch
Bedford Court, 14 Plymouth Road, Tavistock PL19 8AY
(79)
Woolwell Branch
3-5 Woolwell Crescent, Plymouth PL6 7RB
(221)
Yelverton Branch
The Roundabout, Yelverton PL20 6DT
(45)


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