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No description available.
May 25,2017
Minithumbup
Tess Denley
Ben Dreher
By:
May 25,2017
0 people found
this helpful
All the staff have been more than helpful from beginning to end of completion of the sale of our House and Business Premises. We would recommend them whole heartedly and we would definately use them again in the future. Messrs C. H. Littlejohns & P.F. Buckley...
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Comment on agent fees
They earnt their fee.
Was this helpful? Yes
May 24,2017
Minithumbup
Kristabel Cooper
Tony Carlton
By:
May 24,2017
0 people found
this helpful
Couldn't be happier. Very friendly and helpful service from all the staff at the woolwell branch and in the sales progression team. We always felt valued as customers, would use mansbridge & balmrnt again without hesitation and would recommend to friends & family....
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Comment on agent fees
The fees reflect the quality of the service which is excellent.
Was this helpful? Yes
May 24,2017
Minithumbup
Kristabel Cooper
By:
May 24,2017
0 people found
this helpful
Kristabel made a good impression from the beginning. Smartly dressed, knowledgeable and professional. Good communication throughout the sale and good advice offered....
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Was this helpful? Yes
May 19,2017
Minithumbup
Ann Hall
Julie Comber
By:
May 19,2017
1 people found
this helpful
From start to finish, we have had nothing but excellent service from Mansbridge, but particularly Ann and Julie. The start of the process we had some very useful advice from Julie regarding our house sale, and when completed we are very happy with price that was negotiated. Everything was handled professionally and we were informed about any change to the chain usually instantly. Unfortunately we had a lot of set backs (through no fault of Mansbridge themselves), but Ann handled everything ...
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Comment on agent fees
Very good! Excellent value for money and would recommend.
Was this helpful? Yes
By: Mansbridge Balment
May 23, 2017
View all comments (1)
Thank you for taking the time to write this kind review, your comments are appreciated. We pride ourselves on excellent customer care and both Ann and Julie are pleased that you were happy with the service you received. Thanks again for the recommendation. Best Wishes Mansbridge Balment ...
May 19,2017
Minithumbup
Hannah Harrisson
By:
May 19,2017
0 people found
this helpful
Incredible service from start to finish, Hannah was brilliant, always on time when we wanted to view and able to answer all our questions. All communications were quick and easy. Will definitely chose mansbridge again and couldn't recommend them higher!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Mansbridge Balment
May 23, 2017
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Thank you very much for your kind words and recommendation. We pride ourselves on our customer service and its good to know we are getting it right. Best Wishes Mansbridge Balment ...
May 19,2017
Minithumbup
Tess Denley
By:
May 19,2017
0 people found
this helpful
I have been very impressed with the service received from this agent. They have liaised with me although the purchaser was my 82 year old mother which has taken away much of the potential stress for both of us and all dealings with both Mum and myself have been polite and efficient. Thanks to Tess and her colleagues for excellent dealings throughout....
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Comment on agent fees
Not relevant as we were purchasing
Was this helpful? Yes
By: Mansbridge Balment
May 23, 2017
View all comments (1)
Thank you for your kind review for the whole team at the City office, but particularly Tess who is delighted you were pleased with her service. Thanks again for the recommendations. Best Wishes Mansbridge ...
May 15,2017
Minithumbup
Natalia Rozario
Tess Denley
By:
May 15,2017
0 people found
this helpful
I returned to Mansbridge Balment to sell my property having originally purchased it through them. As an active property investor for the last 20 years I have dealt with a large number of agents so it takes a lot to impress me. I can honestly say that the level of care and quality of communication provided by Mansbridge Balment during the sales process was altogether better than I have experienced elsewhere. I felt that we were on the same page throughout and of course they successfully sold my p...
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Comment on agent fees
Competitive
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By: Mansbridge Balment
May 16, 2017
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Thank you for writing this kind review. We are delighted you pleased with out services. We pride ourselves on excellent customer care and its great to hear feedback like yours. Thanks again for the recommendation. Best Wishes Mansbridge Balment ...
May 13,2017
Minithumbup
Tess Denley
Ann Hall
By:
May 13,2017
0 people found
this helpful
Without a doubt one of the most positive experiences we have had with an estate agency. From the viewing with Julie and my liaising with Tess before being handed over to Ann once the sale had been formally agreed, the entire process was smooth and professional. The attention to detail means we can only commend the team. We were left with a set of keys to our new home, a bottle of wine to enjoy, and a thoughtful welcome card in the following days. Oh, and the 'For Sale' sign didn't outstay its ...
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Comment on agent fees
Buyer, N/A
Was this helpful? Yes
By: Mansbridge Balment
May 16, 2017
View all comments (1)
Thank you for taking the time to write this kind review for the whole team , but particularly, Tess, Julie and Ann who are delighted you were pleased with their services. We pride ourselves on the best possible customer care for our clients and its good to know we're getting this right. Thanks again. Best Wishes Mansbridge Balment ...
May 09,2017
Minithumbup
By:
May 09,2017
0 people found
this helpful
Throughout the sale of our house, the service we received was first class especially the after sales team. The initial period of the house sale was done professionally and with first class customer service. I would fully recommend this estate agents....
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Comment on agent fees
Good
Was this helpful? Yes
By: Mansbridge Balment
May 11, 2017
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Thank you for your kind review. We pride ourselves on offering real value for money, with added value services such as our after sales team - we're delighted you felt you received an excellent service. Best Wishes Mansbridge Balment ...
May 06,2017
Minithumbup
Kristabel Cooper
Abby Marshall
By:
May 06,2017
0 people found
this helpful
To keep it short, the staff were extremely friendly over the phone and quick to respond. Their enthusiasm sometimes outshone our own as we purchased a property which made the experience very warm. Emails were responded to promptly and professionally which was very useful as we work in an environment where phone calls are not always possible. We were kept up to date with everything regularly and, even during he search process the staff were very patient with us as we took our sweet time choos...
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Comment on agent fees
N/A as we were buyers.
Was this helpful? Yes
By: Mansbridge Balment
May 08, 2017
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Thank you for taking the time to write this kind review, your comments are appreciated. We pride ourselves on our customer service and it appears we're getting it right. Best Wishes in your new home, Mansbridge Balment ...
Apr 30,2017
Minithumbup
Julie Comber
Karen Sheather
By:
Apr 30,2017
0 people found
this helpful
We sold our house through Mansbridge and also bought a house thorough Mansbridge and I do not hesitate in recommending them for either. Moving and buying houses can be one of the most stressful things to do but from the advertising, viewings and quick sale of our house we were fully supported by an excellent team. They kept us informed at all times from start to completion. They were all very friendly. I could not recommend just the above 2 members as we dealt with Ann, Tess and Ben as ...
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Comment on agent fees
Good, they are fairly competitive but again it was money well spent. We also enjoyed the butcher vouchers.
Was this helpful? Yes
By: Mansbridge Balment
May 08, 2017
View all comments (1)
Thank you very much for taking the time to write this kind review for the whole team at the City Office but particularly Julie, Karen, Ann Tess and Ben who were delighted you were pleased with their services. We pride ourselves n providing the best possible customer care for our valued clients and its good to know we're getting this right. Best Wishes Mansbridge Balment ...
Apr 27,2017
Minithumbup
Julie Comber
Ruth Dreher
By:
Apr 27,2017
0 people found
this helpful
In all dealings with this estate agents staff I was impressed with their professionalism and can do attitude. At no time was I waiting for responses and I was kept up to date as soon as things happened. Having tried Purple Bricks to save money and found that experience wanting, I can only say that this estate agent were worth their money, and I recommend unreservedly their friendly and thoroughly professional standards to anyone considering using them...
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By: Mansbridge Balment
Apr 28, 2017
View all comments (1)
Thank you for taking the time to write this kind review. We're delighted you felt you received a professional experience. We pride ourselves on our customer service and it appears we're getting it right. Thanks again for the recommendation. Best Wishes Mansbridge Balment ...
Apr 27,2017
Minithumbup
Kris
By:
Apr 27,2017
0 people found
this helpful
My partner and I have recently purchased a house through Mansbridge and Balment and we're delighted with the service they offered. They were so fast and flexible when arranging viewings and didn't hestitate to go above and beyond. The communication by the firm was impeccable and very punctual. I felt I was looked after, appropriately advised and and confident my purchase was in good hands. We were really happy with the service recieved and would recommend 'Mansbridge and Balment' to any of my fa...
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By: Mansbridge Balment
Apr 28, 2017
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Thank you for your review for the whole team. but particularly Kristabel who is delighted you were pleased with her services. We pride ourselves on providing the best possible customer care for our valued clients and its good to know we're getting this right. Best Wishes Mansbridge Balment ...
Apr 27,2017
Minithumbup
By:
Apr 27,2017
0 people found
this helpful
Mansbridge and Balment have always been a very highly recommend local agent. We contacted them and from start to finish everything was dealt with. They did exactly what they said they would and within their given timescale. We are very happy with our sale that has just been finalised. The sales price was also achieved. They also recommended Solicitors who were also very good and helpful. We were first time sellers and M&B took us through all the stages and answered any questions and queries ...
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Comment on agent fees
The fees were slightly higher than some other Agents, however they did exactly what they said they would. All fees were confirmed prior to any agreements being signed. Definitely happy with the price as we received a fantastic service.
Was this helpful? Yes
By: Mansbridge Balment
May 03, 2017
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Thank you for taking the time to write this kind review, your comments are appreciated. We're delighted you felt that you received a professional experience from both ourselves and our recommended Solicitor. Best Wishes Mansbridge Balment ...
Apr 27,2017
Minithumbup
Emily Gruitt
Ann Hall
By:
Apr 27,2017
0 people found
this helpful
Friendly and honest customer service. Helpful from the outset. Office location perfect when picking up our keys. Would use again....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Mansbridge Balment
May 03, 2017
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Thank you for your kind review. The whole team are delighted to have been of assistance, thanks for the recommendation. Best Wishes Mansbridge Balment ...
Apr 25,2017
Minithumbup
By:
Apr 25,2017
0 people found
this helpful
Valuation of property vs. achieved price was spot on. Advertised quickly following instruction with well presented and accurate details. Would recommend....
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Comment on agent fees
It is what it is...
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By: Mansbridge Balment
Apr 26, 2017
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Thank you very much for your review of our services. We're delighted you felt you received a professional experience. Best Wishes Mansbridge Balment ...
Apr 24,2017
Minithumbup
Trish Milne
Sophie Croton
By:
Apr 24,2017
0 people found
this helpful
We have dealt with both agents mentioned, having had very good service from both, very pleasant and couldn't be more helpful considering we were late for the appointment. Will be using your agency for the renting of this property. Presenting us with the wine on completion is a very nice gesture. Thank you....
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By: Nick Henderson
May 03, 2017
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Dear Carole. On behalf of Sophie and Trish, thank you so much for this lovely review. We are rightly proud of our Bere Alston office and, being the only estate agency with offices in PL20 (two!), continue to show our commitment to the rural community as a whole. Thanks again! Nick ...
Apr 21,2017
Minithumbup
By:
Apr 21,2017
0 people found
this helpful
We needed a quick sale in order to offer on our next house, and Mansbridge Balment certainly didn£t disappoint. Within a day our house was online and visible to prospective buyers and it sold extremely quickly and above the asking price. The quality of photos and detailed descriptions were excellent, especially compared to some of the other home specifications you see on Rightmove. Mansbridge Balment were friendly, positive and extremely efficient in what they did. Following the offer, any...
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Comment on agent fees
As expected
Was this helpful? Yes
By: Mansbridge Balment
Apr 24, 2017
View all comments (1)
Thank you for taking the time to write this kind review, your comments are appreciated. It's nice to know that your confidence in our own abilities to sell your home quickly were not misplaced. These review sites are increasingly popular and give a real opportunity for people to judge for themselves whether or not they have made the right choice of agent. The key to all of this is communication, so thanks again for yours. Best Wishes Mansbridge Balment ...
Apr 13,2017
Minithumbup
Emily Gruitt
Hannah Harrisson
By:
Apr 13,2017
0 people found
this helpful
Mansbridgeandbalment have been amazing in selling our house. kristabel hanna and Emily in particular are great in helping us sell our house. To be honest all the staff are friendly helpful and very dedicated tony has a great team. The after sales team lead by Ann are great help chasing along the process once a sale is aged. They also dealt with the house we bought and we're must better at that part to than other agents who showed us around particularly Connelsand plymouth homes who were real...
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Comment on agent fees
Very good considering the effort they put in with 30 plus viewing
Was this helpful? Yes
Apr 12,2017
Minithumbup
Julie Comber
By:
Apr 12,2017
0 people found
this helpful
Mansbridgebalment and Julie Comber in particular were helpful and efficient in finding a buyer for our home. It got difficult at times but we got there on time....
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Comment on agent fees
High but acceptable
Was this helpful? Yes
By: Mansbridge Balment
Apr 24, 2017
View all comments (1)
Thank you very much for your review for the whole team, but particularly Julie who is delighted you were pleased with her service. We are pleased to have been of assistance. Best Wishes Mansbridge Balment ...
Apr 12,2017
Minithumbup
By:
Apr 12,2017
0 people found
this helpful
A clear and prompt service was the highlight of my experience. Staff were always available to take my calls and they were helpful and supportive. Thank you for making it a lot less stressful than it could have been....
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Comment on agent fees
Fair cost for the service received
Was this helpful? Yes
By: Mansbridge Balment
Apr 24, 2017
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Thank you for your kind review of our services. We pride ourselves on our customer service and its good to know we are getting it right. Best Wishes Mansbridge Balment ...
Apr 06,2017
Minithumbup
Kevin Lethbridge
Nicola Muncey
By:
Apr 06,2017
0 people found
this helpful
Kevin and the Team have brought Mansbridge to a superior level of Estate Agents in the South West, if not the UK. They have all been so helpful,diligent and friendly in their approach to our sale and purchase. Nicola,Rachel,Lizzie,Peter,Richard and the rest of the staff were so supportive during what can be a stressful time for clients.They listened to our concerns and gave us encouraging advice ultimately achieving their primary aim to get us a Dream house.We are genuinely indebted to them and...
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Comment on agent fees
Good
Was this helpful? Yes
By: Nick Henderson
Apr 18, 2017
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Dear Martin and Mandy. On behalf of everyone at Mansbridge Balment, it is a pleasure to have been able to help. Thank you for these kind words - the staff in the Tavistock office work extremely hard to enable dreams to become reality - it's what we do. Not always easy or appreciated, so thank you again for this review. ...
Apr 01,2017
Minithumbup
Ann Hall
Tony Carlton
By:
Apr 01,2017
0 people found
this helpful
Tony was extremely helpful when we decided to put our house on the market and following that the whole team worked hard to book viewings with people they knew were looking for a similar property, meaning we sold our house on the first day of viewings for the full asking price! Once the sale was handed over to Ann she was really helpful and kept us informed with what was going on. Thanks to everyone involved!...
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Comment on agent fees
We don't have any other experience on what other agents fees are but we definitely got value for money as it reflects the service we received
Was this helpful? Yes
Mar 31,2017
Minithumbup
Ann Hall
By:
Mar 31,2017
0 people found
this helpful
Ann Hall is, in my experience, simply the most eloquent and diplomatic woman I have ever met. Ann has has ability to empathise with her client and their situation in a such a way that fraught nerves are instantly calmed - only years of experience can achieve such a result. In the words of Rudyard Kipling: If you can keep your head when all about you Are losing theirs and blaming it on you, If you can trust yourself when all men doubt you, But make allowance for their doubting too... Anne ca...
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Was this helpful? Yes
By: Mansbridge Balment
Apr 24, 2017
View all comments (1)
Thank you for taking the time to completed this kind review, your comments are appreciated. We pride ourselves on our customer service and its great to hear feedback like yours - Ann was delighted that you were pleased with your experience. Best Wishes Mansbridge Balment ...
Mar 30,2017
Minithumbup
Tony Carlton
Ann Hall
By:
Mar 30,2017
0 people found
this helpful
This is the third time we have used this office, the help I have been given from the first meeting to completion of the sale has been of the highest quality, nothing is too much trouble, the members of staff are all exceptional. I would like to say a special thanks to Tony who started the process and Ann who followed it through to the end. Thank you Mansbridge 😊...
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Comment on agent fees
More than happy, you get what you pay for.
Was this helpful? Yes
Mar 28,2017
Minithumbup
Rachel Anderson Stacey
Kevin Lethbridge
By:
Mar 28,2017
0 people found
this helpful
I had exceptional help and advice from both Kevin and Rachel who did their jobs with honesty and commitment and were always available and encouraging....
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Comment on agent fees
Fair.
Was this helpful? Yes
By: Nick Henderson
Apr 04, 2017
View all comments (1)
Dear Liz. Many thanks for your comments. Both Rachel and Kevin have the highest of standards when it comes to customer care, so it is always nice when this effort is recognised. Thanks again. ...
Mar 28,2017
Minithumbup
Kevin Lethbridge
Rachel Anderson Stacey
By:
Mar 28,2017
0 people found
this helpful
Both Kevin and Rachel were extremely helpful from the time we first expressed an interest in purchasing a property in Tavistock and Rachel was very good about keeping us informed of progress of the sale....
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Comment on agent fees
Not known as we were purchasers
Was this helpful? Yes
By: Nick Henderson
Apr 04, 2017
View all comments (1)
Dear Rosie. These reviews are so important, so many thanks for taking the time to make these comments. Kevin and Rachel work tirelessly to maintain our reputation and we are delighted to have been able to help you find your new home. Thanks again. ...
Mar 24,2017
Minithumbdown
By:
Mar 24,2017
0 people found
this helpful
We bought our current property through mansbridge and balment and after quite a few hiccups with the purchase due to a lack of communication and incorrect information given we completed our purchase and are satisfied with the service offered....
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By: Ben Dreher MNAEA
Mar 24, 2017
View all comments (1)
Dear Dan and Sarh, Thank you for your review. I am sorry to hear that you encountered hiccups during your purchase. As a company we make every effort to make sure any information we provide is accurate and correct and I am sorry we have fallen short in this instance. We have a full time sales progression department to help progress the sales to completion and help solve any issues that may arise during a purchase - which has happened on this occasion and your purchase has now concluded succes ...
Mar 24,2017
Minithumbup
By:
Mar 24,2017
0 people found
this helpful
In honesty we weren't particularly in touch with the agents as everything went smoothly! Bought a new build indirectly from the developers. We were perfectly happy with the contact from the staff at the branch - didn't really ever feel like we were repeating ourselves (had a lot of contact from the developer) so that was helpful. Only negative was that when we asked for a second viewing I had to call to find out if that was possible, when I might have been contacted via email to let me know i...
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Was this helpful? Yes
Mar 23,2017
Minithumbup
Natalia Rozario
Tess Denley
By:
Mar 23,2017
0 people found
this helpful
Very professional well organised helped me through every step of the way, made buying my first home as stress free as possible and smooth process....
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By: Mansbridge Balment
Apr 24, 2017
View all comments (1)
Thank you for your review. We are pleased that you were happy with the service you received from us and we were honoured to be part of your special event. Best Wishes in your new home. Mansbridge Balment ...

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 2 0 373 6 236 8 13 0

Job vacancies

Please see a list of jobs available

Agent Fees

Typically Mansbridge Balment quote a fee of 1.5% + vat for sole agency. Our fees are transparent and we have a NO SALE - NO FEE policy. Focussing on our 7 day a week opening (20% extra opening hours and visibility for our vendors and purchasers), Black & White ( A 9 point money back customer service guarantee) and the fact that we are regularly at the forefront of the market in which we sell. A top 50 agent based on customer reviews - call us today for a no obligation appraisal.
Last updated at 4:57 PM 17/02/2016 by allAgents

Complaints Procedure

We are a fully licensed member of the NAEA and the Ombudsman. With Directors in both branches there is a full complaints procedure in place. Any complaints need to be given in writing in the first instance addressed to the Director.
Last updated at 4:57 PM 17/02/2016 by allAgents

Awards won by Mansbridge Balment

Individual Branch Awards

Plymouth, PL4 7AA

Yelverton, PL20 6DT

Plymouth, PL6 7RB

Tavistock, PL19 8AY

Okehampton, EX20 1DL


Bere Alston Branch
19 Fore Street, Bere Alston PL20 7AA
(7)
Okehampton Branch
Bridge House, Okehampton EX20 1DL
(64)
Plymouth City
6 Mannamead Road, Plymouth PL4 7AA
(222)
show all branches (6)
Tavistock Branch
Bedford Court, 14 Plymouth Road, Tavistock PL19 8AY
(72)
Woolwell Branch
3-5 Woolwell Crescent, Plymouth PL6 7RB
(199)
Yelverton Branch
The Roundabout, Yelverton PL20 6DT
(43)

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