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Mansbridge Balment

www.mansbridgebalment.co.uk

Properties for Sale
Properties to Rent

“ Treave... ”

May 23,2018
Minithumbup
By: 'Helen'
May 23,2018
0 people found
this helpful
Peter matched the house to our requirements and helped us in a very smooth, hassle free purchase. I would recommend MB to anyone....
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Comment on agent fees
Buying, not selling, so not relevant.
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“ Proactive and helpful... ”

May 23,2018
Minithumbup
By: 'Happy buyer'
May 23,2018
0 people found
this helpful
The team at Mansbridge Balment have been proactive and helpful throughout the process of buying a house from their client. Thanks to their honesty, professionalism, and tenacity, the various delays of conveyancing etc., have been overcome, and they have been instrumental in ensuring the process ...
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Comment on agent fees
N/A
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“ 7up... ”

May 21,2018
Minithumbup
By: 'Wenault'
May 21,2018
0 people found
this helpful
All staff I came in contact with were personable and helpful Ongoing communication during the buying process was reassuring which all helped to dissipate any potential problems ....
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Comment on agent fees
Buyer only
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“ Exceptional attention to detail with house promotion and after 'sale agreed' service and expertise... ”

May 18,2018
Minithumbup
By: 'Katherine'
May 18,2018
0 people found
this helpful
Ben was fantastic with the pictures, text and promotion of our house. He worked hard and spent time with great attention to detail in making our house look fantastic in the sales photos. Most importantly he worked tirelessly and effectively on our behalf in taking ...
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Comment on agent fees
Reasonable for the service they provide.
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By: Mansbridge Balment
May 22, 2018
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Hi "Katherine" Thanks for your kind review. I'm so thrilled to read your incredibly positive feedback regarding the service that you received recently from Mansbridge Balment's Mannamead Office and in particular, from the company director, Ben. Ben always places great store in supplying unique and eye-catching photography and memorable descriptive text (I recall him popping around at 20:00 one evening to get a dusk shot" having gotten your fire roaring indoors?!). I'm so pleased t ...

“ happy... ”

May 18,2018
Minithumbup
By: 'john and jan'
May 18,2018
0 people found
this helpful
one or two minor issues but overall happy with the service.No agent name for this review as we seemed to be passed around to whoever was available which we found annoying at times...
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Comment on agent fees
the fee was higher than other estate agents % wise
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“ Top notch... ”

May 17,2018
Minithumbup
By: 'George'
May 17,2018
0 people found
this helpful
I found Rachel to be an excellent sales progressor. Efficient, empathetic and with an amiable disposition. I doubt whether the outcome reached would have been possible without her invaluable input....
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Comment on agent fees
I was a purchaser.
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“ Bere Alston House Sale... ”

May 15,2018
Minithumbup
By: 'Paul and Debbie Ashton'
May 15,2018
0 people found
this helpful
Absolutely delighted with the excellent and professional service we received from Mansbridge Balment when selling our house - we bought the house through MB 12 years ago and we didn't hesitate to use MB again. Trish and Sophie were brilliant with the viewings, just giving ...
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Comment on agent fees
Fees were very reasonable and competitive compared with other agents
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“ Excellent... ”

May 14,2018
Minithumbup
By: 'JJ'
May 14,2018
0 people found
this helpful
We found our experience with Mansbridge Balment to be excellent from start to finish. From the initial valuation of our house to the final sale the staff were all friendly, professional and helpful. I would not hesitate to recommend Mansbridge Balment to anyone thinking of ...
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Comment on agent fees
The fees were very slightly more than we would have liked, however, we felt that they did work hard for their money with numerous viewings and a great deal of advertising of our house in order to generate interest.
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“ All went smoothly... ”

May 14,2018
Minithumbup
By: 'Just completed'
May 14,2018
0 people found
this helpful
Everything went according to plan. Rachel kept in touch with me throughout the process. I have no complaints so all good....
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Comment on agent fees
I was buying a property so no fees for me this time.
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“ Fabulous service... ”

May 14,2018
Minithumbup
By: 'CLS'
May 14,2018
0 people found
this helpful
Fabulous service from initial viewing, with Nicola, through to completion Rachel kept us informed throughout the whole process . Friendly, positive and professional Rachel is your USP. Thank you....
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“ new home... ”

May 14,2018
Minithumbup
By: 'Mrs P'
May 14,2018
0 people found
this helpful
useful direct and to the point, kept us in the loop .friendly approachable staff, sold our property and bought our new home through Mansbridge Balment, would highly recommend. although there fees were too high for the sale of out flat!...
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Comment on agent fees
bad
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“ Excellent... ”

May 10,2018
Minithumbup
By: 'Adam Davies'
May 10,2018
0 people found
this helpful
We were buying from Mansbridge Balment and there was a tight deadline given due to a deadline in the mortgage offer. They kept us up to date throughout the process but did not harass us as we were doing everything our end. Would totally recommend ...
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By: Mansbridge Balment
May 21, 2018
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Hi Adam. Thanks for your generous review of the service that you've recently received from Mansbridge Balment in Mannamead. I'm thrilled that you felt well communicated with and updated by the team, whilst not overtly harassed?! I looking forward to receiving your recommendations! Warmest regards Darren Lawson MNAEA Mansbridge Balment (Plymouth) Ltd. ...

“ Excellent service... ”

May 10,2018
Minithumbup
By: 'David Barham'
May 10,2018
0 people found
this helpful
The various teams in marketing and the process of selling all did a superb job. Their recommendation of solicitor was also spot on....
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Comment on agent fees
Earned every penny of very reasonable fees.
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“ Very professional... ”

May 04,2018
Minithumbup
By: 'Dave'
May 04,2018
0 people found
this helpful
The whole process from initial advice and valuation right through to being kept informed of progress has been a tribute to the knowledge and professionalism of the whole team. I also really liked the online Property File which allowed me to keep up with planned ...
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Comment on agent fees
Fees very much in line with normal established estate agent fees.
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By: Mansbridge Balment
May 09, 2018
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Dear Dave. Thanks for your generous review of the service that you received recently from Mansbridge Balment's, Woolwell, North Plymouth office team. I'm delighted that you found Mansbridge Balment's team professional, knowledgeable and informative. I'm glad that you found the online property file helpful and useful. It's a recent addition to our suite of customer services, so it's great to hear such feedback! Warmest regards. Darren Lawson. MNAEA Managing Director Mansbridge Ba ...

“ Very helpful and professional!... ”

May 03,2018
Minithumbup
By: 'A. broomfield'
May 03,2018
0 people found
this helpful
My husband and I really appreciated the professionalism and help that this estate agent provided us with when buying our first home. Having never been through the process before, all the staff made sure It was a stress free process and took the time respond ...
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Comment on agent fees
Good
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By: Mansbridge Balment
May 09, 2018
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Dear Mrs. Broomfield. Thanks for your generous review of the service that you received recently from Mansbridge Balment's, Mannamead, Plymouth office team. I'm delighted that you and Mr. Broomfield found Mansbridge Balment's team professional, responsive and helpful and that the staff helped you to ease your stress during a time that can be synonymous with strain. Warmest regards. Darren Lawson. MNAEA Managing Director Mansbridge Balment (Plymouth) Ltd ...

“ Professional, organised, efficient service... ”

Apr 28,2018
Minithumbup
By: 'Jenny Bailey'
Apr 28,2018
0 people found
this helpful
From start to finish the team guided us through the process. They advised well, produced fabulous photos and focused on getting us the best possible footfall through the door. Sold within 48 hours thanks to their expertese. All the staff always helpful and supportive. Thank you ...
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Comment on agent fees
Good Value. There was a lot of work and time needed in order to do a professional job.
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By: Mansbridge Balment
May 08, 2018
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Hi Jenny. Thanks for your kind feedback. I'm extremely delighted that you found the Mannamead, Plymouth team, focused, supportive, and that you were impressed with their expertise, and that they found you the perfect buyer for your home so quickly. Warmest regards. Darren Lawson M.N.A.E.A. Managing Director ...

“ We got there!... ”

Apr 26,2018
Minithumbup
By: 'B Miles'
Apr 26,2018
0 people found
this helpful
We bought through Mansbridge Balment (completion early March 2018). The team there, particularly our main contact Martyn, were a pleasure to deal with. Delays with our London sale made it quite a protracted matter but Martyn's calm approach and understanding played a big part in ...
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Comment on agent fees
N/A
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By: Nick Henderson
Apr 27, 2018
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Thank you for these kind words - it is the personal touch that 'online' estate agents just cannot offer, but something where Martyn and his colleagues excel. Thanks again. ...

“ You get what you pay for!... ”

Apr 23,2018
Minithumbup
By: 'PaulinPlymouth'
Apr 23,2018
0 people found
this helpful
My house sold to the first viewer, in a very short space of time, and went through with absolutely now quibbles whatsoever. This averages out nicely some of the previous properties I've been involved with! Part of this recent success was the work I'...
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Comment on agent fees
It felt as if they had very little to do for their money to be honest - it was such an easy sale that I did feel a bit disgruntled, but as I say its a case of swings and roundabouts!
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By: Mansbridge Balment
May 09, 2018
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Dear PaulinPlymouth. Thanks for your generous review of the service that you received recently from Mansbridge Balment's, Mannamead, Plymouth office team. I'm delighted that you found Mansbridge Balment's offered great value for money. It's one of our motto's (which often surprises people)! A quick sale sounds impressive?! Congratulations. Warmest regards. Darren Lawson. MNAEA Managing Director Mansbridge Balment (Plymouth) Ltd ...

“ Very efficent... ”

Apr 23,2018
Minithumbup
By: 'N & A'
Apr 23,2018
0 people found
this helpful
Having been very unhappy with the poor service of another leading estate agency in Devon/Somerset who kept mucking us about, we were pleasantly surprised at how efficient, friendly and helpful all the team at Mansbridge Balment in Okehampton were in assisting us to purchase ...
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Comment on agent fees
Standard fees
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By: Nick Henderson
Apr 27, 2018
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Thank you N & A. There are HUGE differences between estate agents, which is why more people come to Mansbridge Balment in this area than any other firm. Good customer service is NOT a thing of the past. Thanks again - enjoy your new home. ...

“ Good experience when purchasing new home... ”

Apr 21,2018
Minithumbup
By: 'Lowri and Jonathan'
Apr 21,2018
0 people found
this helpful
We recently bought our new home from the North Plymouth office. We were pleased they could offer Sunday viewings with Abby showing us around initially. Dealt with several members of the office during negotiations and they all were pleasant and professional. Ann was did a ...
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By: Mansbridge Balment
Apr 24, 2018
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Hi Lowri & Jonathan. Thanks for your kind feedback. I'm extremely delighted that you found Abby, Ann and the Woolwell team, pleasant, responsive, professional and courteous. I'm pleased too, that you benefitted from our Sunday (7 day) opening policy. It helps many busy people find their dream home! Warmest regards. Darren Lawson M.N.A.E.A. Managing Director ...

“ House Purchase... ”

Apr 19,2018
Minithumbup
By: 'Sharon & Paul'
Apr 19,2018
0 people found
this helpful
We cannot speak highly enough of Trish at Bere Alston branch. From start to finish and beyond, Trish has been so fantastic and professional in every aspect of our purchase. She ensured everything went smoothly and like clockwork which was comforting as we were so ...
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Comment on agent fees
Not applicable
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By: Nick Henderson
Apr 27, 2018
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Dear Sharon and Paul - not all estate agents are the same, so thank you for highlighting the difference, in this case Trisha and her excellence of customer service. Enjoy your new home. ...

“ Purchase of The Granary... ”

Apr 17,2018
Minithumbup
By: 'The Wimbles'
Apr 17,2018
0 people found
this helpful
Having sold a property through your branch several years ago it was really good to experience your services as buyers. Lynn White was so helpful to us again, and we found her to be very warm and professional, always mindful of the fact that she ...
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Comment on agent fees
Not applicable
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By: Nick Henderson
Apr 17, 2018
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Dear 'Wimbles' - so, now you have experienced our service form both 'sides' and have been looked after on both occasions - thank you for providing this lovely review. Lynn and Mel (and the rest of the team) work extremely hard to bring about the result that buyers and sellers seek and we are delighted to have been able to help you again this time. Enjoy your lovely home. ...

“ Second Time Lucky... ”

Apr 16,2018
Minithumbup
By: 'Tony'
Apr 16,2018
0 people found
this helpful
Having found a buyer in under 4 weeks the sale collapsed shortly before exchange, however M&B found another buyer in under a week and the sake went through successfully....
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Comment on agent fees
High but I guess you get what you pay for.
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By: Mansbridge Balment
Apr 24, 2018
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Hi Tony. Thanks for your kind feedback. I'm extremely delighted that you found the Woolwell team, persistent, responsive, and effective, as they sold your home TWICE quickly, for you along the way! Warmest regards. Darren Lawson M.N.A.E.A. Managing Director ...

“ House Purchase... ”

Apr 16,2018
Minithumbup
By: 'Kamak'
Apr 16,2018
0 people found
this helpful
We were disappointed with Mansbridge Balment that they had not implemented some simple measures to prevent misrepresentation of the house sale and furthermore the conditions of the house sale and we feel more should be done about this in the future e.g. a £3 land ...
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Comment on agent fees
N/A
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By: Nick Henderson
Apr 17, 2018
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Dear Kamak - many thanks for completing this review and thank you for your comments about Rachel in particular. I will look into the points you made as it would never be our intention to be anything than clear about the conditions of sale nor would we wish to be perceived as misrepresenting any aspect of a property sale. We are delighted that you are happy with your new home and hope you enjoy it for many years to come. Thanks again ...

“ Excellent and professional service.... ”

Apr 16,2018
Minithumbup
By: 'Kit'
Apr 16,2018
0 people found
this helpful
Tony, Ann and team were fantastic from day one, providing an efficient and professional service. The property was valued and marketed well and was sold very quickly. Communication throughout the process was excellent, with unprompted updates up to the very end. Thank you....
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By: Mansbridge Balment
Apr 24, 2018
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Hi Kit. Thanks for your kind feedback. I'm extremely delighted that you found Tony, Ann and the Woolwell team, fantastic, responsive, professional and courteous, and sold your home quickly, for you along the way! Warmest regards. Darren Lawson M.N.A.E.A. Managing Director ...

“ Trouble free... ”

Apr 13,2018
Minithumbup
By: 'Sheila'
Apr 13,2018
0 people found
this helpful
I was very impressed by Tony Carlton's friendly and professional manner. His photography is exceptional! Having not moved house for 31 years he guided me into the sale process gently by testing the market before my anticipated sale date. The house was snapped up at ...
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Comment on agent fees
I can't make any comparison with other agents so I can't really say however it was money well spent for such a successful outcome
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By: Mansbridge Balment
Apr 24, 2018
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Hi Sheila. Thanks for your kind feedback. I'm extremely delighted that you found Kevin, Tony and the Woolwell team, friendly, responsive, supportive and courteous, and sold your home for the full asking price along the way! Warmest regards. Darren Lawson M.N.A.E.A. Managing Director ...

“ Speedy & efficient... ”

Apr 11,2018
Minithumbup
By: 'Mo Jones'
Apr 11,2018
0 people found
this helpful
The whole selling experience was made easy & stress free by the speed & efficiency of the Mansbridge Belment team but especially Rachel Anderson Stacey the senior sales progressed Thank You All...
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Comment on agent fees
Competitive
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By: Nick Henderson
Apr 11, 2018
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Thank you Mo. We are delighted to have helped you with the sale - thank you for your kind words. ...

“ House purchase... ”

Apr 10,2018
Minithumbup
By: 'Vonny'
Apr 10,2018
0 people found
this helpful
Friendly, courteous, professional and very efficient at all stages of my purchase. I was extremely impressed and would not hesitate to recommend....
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Comment on agent fees
N/A
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By: Nick Henderson
Apr 11, 2018
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Dear Vonny - always nice to receive a 5 star review - thank you so much. Also great to hear from a buyer that you recommend us. Enjoy your new home and come and find us when the time is right. Thanks again. ...

“ Trish Milne... ”

Apr 10,2018
Minithumbup
By: 'Robin'
Apr 10,2018
0 people found
this helpful
Very good and went the extra mile. Even arranged a viewing on a Sunday.Always felt we could approach Trish with any queries and concerns....
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Comment on agent fees
Thought it was a little high with all the competition out there but did not look elsewhere as you had an office in the village.
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By: Nick Henderson
Apr 11, 2018
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Hello Robin - thank you. It would seem that having the office there in the village made a difference for you. Trish is, of course, a diamond too. Thank you so much for choosing Mansbridge Balment! ...
Apr 09,2018
Minithumbup
By: 'Archie & David'
Apr 09,2018
0 people found
this helpful
We were very happy with the way our purchase went. Lynn worked with us on a few issues that arose, she was very helpful and patient. Definitely recommend this agent. A+...
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Comment on agent fees
Good
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By: Nick Henderson
Apr 11, 2018
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Congratulations on your new home. The real satisfaction in this job is seeing people happily settled in their onward purchase - buyers and sellers. Thanks for the review too! ...

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 3 0 494 8 321 8 17 0

Agent Fees

Typically Mansbridge Balment quote a fee of 1.5% + vat for sole agency. Our fees are transparent and we have a NO SALE - NO FEE policy. Focussing on our 7 day a week opening (20% extra opening hours and visibility for our vendors and purchasers), Black & White ( A 9 point money back customer service guarantee) and the fact that we are regularly at the forefront of the market in which we sell. A top 50 agent based on customer reviews - call us today for a no obligation appraisal.
Last updated at 4:57 PM 17/02/2016 by allAgents

Complaints Procedure

We are a fully licensed member of the NAEA and the Ombudsman. With Directors in both branches there is a full complaints procedure in place. Any complaints need to be given in writing in the first instance addressed to the Director.
Last updated at 4:57 PM 17/02/2016 by allAgents

Awards won by Mansbridge Balment

Individual Branch Awards

Plymouth, PL6

Plymouth, PL4

Bere Alston, PL20

Yelverton, PL20

Tavistock, PL19

Okehampton, EX20


Bere Alston Branch
19 Fore Street, Bere Alston PL20 7AA
(15)
Okehampton Branch
Bridge House, Okehampton EX20 1DL
(79)
Plymouth City
6 Mannamead Road, Plymouth PL4 7AA
(286)
show all branches (6)
Tavistock Branch
Bedford Court, 14 Plymouth Road, Tavistock PL19 8AY
(107)
Woolwell Branch
3-5 Woolwell Crescent, Plymouth PL6 7RB
(269)
Yelverton Branch
The Roundabout, Yelverton PL20 6DT
(65)


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