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Manning Stainton is one of the best letting and property sales agents in UK. We are a family run business which works closely to deliver the top-quality service for over 20 years. We currently work in Read full description...Manning Stainton is one of the best letting and property sales agents in UK. We are a family run business which works closely to deliver the top-quality service for over 20 years. We currently work in 19 letting and sales branches across Leeds, Harrogate, Wetherby or Wakefield and surrounding region in North England. If you are looking to buy a house in UK we are here to help. We specialise in selling, renting and purchasing properties. We also have a “Landlords’ Guide” that includes letting advice and tips to help our clients become reliable landlords in Yorkshire.
Manning Stainton

www.manningstainton.co.uk

Properties for Sale
Properties to Rent

“Not the Best Service....”

Nov 12,2018
Minithumbdown
By: 'RSKH'
Nov 12,2018
0 people found
this helpful
This was not the best experience for us. I understand you have a job to do and you might have to put have to put some pressure on people. However the pressure that was put on us was ridiculous. To the point of tears, unnecessary ...
read full review
Was this helpful? Yes
By: Mark Manning
Nov 16, 2018
View all comments (1)
Really sorry to read your comments about your experience, please could you contact us at marketing@manningstainton.co.uk so we can look into this for you ...

“Unprofessional Move Manager Fiona...”

Oct 08,2018
Minithumbdown
By: 'domchalk'
Oct 08,2018
0 people found
this helpful
I have been completing a house purchase with Manning Stainton*. I have found her to be unhelpful, rude and incapable of completing her role as required. She has ignored requests I have made for months (May to August I asked about Fixtures and Contents lists ...
read full review
Was this helpful? Yes

“No end of probelms...”

Aug 09,2018
Minithumbdown
By: 'Mary Smith'
Aug 09,2018
0 people found
this helpful
We have had no end of problems with Manning Stainton. I can only describe it as that they are making it up as they go along. We are only renting but they have cause a lot of stress. To continue the riduculous situation the property ...
read full review
Comment on agent fees
Too expensive.
Was this helpful? Yes
By: Mark Manning
Aug 14, 2018
View all comments (1)
Hi Mary - Sorry to hear your comments, please can you email us so we can look into this for you marketing@manningstainton.co.uk ...

“Incredibly disappointing...”

Jul 02,2018
Minithumbdown
By: 'Katie Bland'
Jul 02,2018
0 people found
this helpful
Unfortunately this is not a positive post and one that I hope is acted upon. The poor service actually began back in February when we very first put our offer in to a house we were interested in (through Manning Stainton). Naturally, we offered below ...
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Comment on agent fees
We didn't pay but the vendors got a poor service based on the fees that you charge
Was this helpful? Yes

“Full of excuses....”

May 13,2018
Minithumbdown
Louise
By: 'Louise'
May 13,2018
0 people found
this helpful
Due to be renting a flat and nearly three weeks later we still haven't moved in from our possible move in date and still having to wait another week. We've received emails three times now saying different reasons why we can't move ...
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Was this helpful? Yes

“Agreed a quick sale with cash buyer but they had a house to sell. Lied to....”

Apr 23,2018
Minithumbdown
By: 'Tom Peacock'
Apr 23,2018
2 people found
this helpful
Just had a call from solicitor. Turns out the 'cash buyers' have a property to sell. Found out from my solicitor, not manning Stainton, obviously no check for funds. Other grievances: Left special written instructions with labelled key to show the garage attached to my ...
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Comment on agent fees
Bad.
Was this helpful? Yes

“Bad Experience...”

Apr 20,2018
Minithumbdown
By: 'Rob S'
Apr 20,2018
3 people found
this helpful
Really not a good experience with this estate agent. Property was on the market with them for a over a year with no complete sale. We started our working relationship with the admin team calling me a "jobsworth" by accident CC'ing me ...
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Comment on agent fees
Higher than most from having shopped around.
Was this helpful? Yes
Jan 31,2018
Minithumbdown
By: 'Dc'
Jan 31,2018
2 people found
this helpful
Having rented for a number of years this is the most difficult and drawn out exit I've ever experienced. It has so far been over 2 calendar months and so far no sign of getting my deposit back. Initially having waited over 10 days I chased ...
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Was this helpful? Yes
By: DC
Feb 17, 2018
View all comments (3)
For anyone reading this tread, the responses from MS are automated, no response was forthcoming from marketing@MS. Remarkably within 4 days of login a dispute with the Deposit Protection Service I now have most of my deposit back. I'm now looking to buy a house and will be avoiding MS if at all possible. ...
Jan 16,2018
Minithumbdown
By: 'Rochelle'
Jan 16,2018
2 people found
this helpful
The service from manning is absolutely disgusting! I viewed a property and was rushed through the house because clearly the lady had somewhere else to be...... I took photos and sent them to manning requesting for them to be done and I would sign for ...
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Comment on agent fees
Horrendous, not worth paying 1p shocking service.
Was this helpful? Yes
Nov 01,2017
Minithumbdown
By: 'Landlord'
Nov 01,2017
5 people found
this helpful
Lots of issues with mismanagement of a tenancy. Here are a few below; Telling us a new tenant was lined up and a moving in date given, and not having them sign a contract. The tenant then pulled out a few days before they were ...
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Was this helpful? Yes
Oct 18,2017
Minithumbdown
By: 'Disgruntled customer.'
Oct 18,2017
5 people found
this helpful
I rented a property from Manning Stainton for 12 months and had a series of issues with a number of staff members (I will happily provide details of these employees to the management at Manning Stainton eg Mark Manning if requested!!!). Before I moved in people ...
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Was this helpful? Yes
By: Mark Manning
Oct 20, 2017
View all comments (1)
We're sorry to hear about your experience, so we can look into this further for you, please can you email us marketing@manningstainton.co.uk ...
Oct 04,2017
Minithumbdown
By: 'appalling'
Oct 04,2017
4 people found
this helpful
From the day we moved into the property in Morley, Manning Stainton proved to be both inefficient & unable to tell the truth. We moved into an unfurnished property, that had 2 very smelly sofa's in, preventing us moving in our property & the oven ...
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Was this helpful? Yes
Jun 20,2017
Minithumbdown
By: 'Tali'
Jun 20,2017
2 people found
this helpful
Its been nearly 4 weeks I am chasing my deposit back. When I handed the key, I have asked to call me if something is wrong, instead Chris decided to send cleaning lady that charged £165 for dusting and fill two holes in the wall. I ...
read full review
Comment on agent fees
Outrages
Was this helpful? Yes
By: Mark Manning
Jun 28, 2017
View all comments (1)
Hi Tali, really sorry to hear that you weren't happy. I've spoken to our Property Management Team Manager and I understand this is now fixed. If there's anything we can help you with please contact us. ...
May 08,2017
Minithumbdown
By: 'Estera'
May 08,2017
3 people found
this helpful
By far the worst letting agent I have ever dealt with. I have moved house 11 times and never have I had such a shocking experience with any of the letting agencies and their staff! Customer Service is shocking, staff is rude and nothing that we ...
read full review
Comment on agent fees
Ridiculous, we even had to pay for the references we needed for our new letting agent. This is shocking and I have never experienced anything like this.
Was this helpful? Yes
Apr 11,2017
Minithumbdown
By: 'WJ'
Apr 11,2017
2 people found
this helpful
I have just purchased a property handled by Manningstainton. I thought that by using their service there would be an efficient, joined up approach to the sale and puchase. There was no chain at either end so it should have been straight forward. I cannot ...
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Comment on agent fees
Mortgage broker fees expensive
Was this helpful? Yes
Mar 25,2017
Minithumbdown
By: 'Daniel Woodwards Horsforth Leeds'
Mar 25,2017
1 people found
this helpful
We were booked in for a viewing over a week in advance on a Saturday lunch. Having organised our day around a 12:30 viewing we received a call at 12:20 to advise they didn't have a key and therefore the viewing was cancelled. Appalling organisation and service. ...
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Was this helpful? Yes
Dec 03,2016
Minithumbdown
By: 'Maret'
Dec 03,2016
5 people found
this helpful
No communication what's so ever . Couldn't be any worse. They didn't formalise completion date what created massive confusion & problem for both sides. 9 month later claiming they haven't recived all fees??...
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Was this helpful? Yes
Oct 04,2016
Minithumbdown
By: 'Frustrate & fed up'
Oct 04,2016
1 people found
this helpful
If Manning Stainton is one of the best then I have infinite sympathy for those poor souls who endure the dysfunctional facilities provided.They are generally unhelpful, evasive and recalcitrant.Even trying to use their invalid e-mail addresses yields nothing. They never keep us informed ...
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Comment on agent fees
The fees were satisfactory
Was this helpful? Yes
By: Mark Manning
Oct 10, 2016
View all comments (1)
Hi - We're really sorry to hear how you feel about your experience. Please can you email us and we can look into this further for you. marketing@manningstainton.co.uk ...
Jul 13,2016
Minithumbdown
By: 'IhateManningStainton'
Jul 13,2016
3 people found
this helpful
Worst estate agents I have ever come across. All staff members are rude, unorganised and unhelpful. They let me live in a property without a boiler, smoke alarms or working electricity for 3 months then had the cheek to turn around and blame me even though ...
read full review
Was this helpful? Yes
By: Manning Stainton
Jul 14, 2016
View all comments (1)
Hi *. As we have already stated on other platforms it is very sad that you have chosen to make these incorrect statements about what occurred during your tenancy. You were allowed to exit your tenancy early by the landlord as a kind gesture following your request. Instead of doing so in a dignified manner you leave the property a mess and a significant rent arrears and interestingly we have since learnt that this is not the first time this has happened. Please be assured that we will be pursui ...
Mar 30,2016
Minithumbdown
John
Tori
By: 'Ground down'
Mar 30,2016
3 people found
this helpful
Ok agent until we raised some issues - cue barage of abuse. Utterly appalled and would advise you tread with caution. Don't be fooled that these people understand customer service or respect you, they're only motivated by greed and getting their commission in the bag. ...
read full review
Was this helpful? Yes
By: Mark Manning
Apr 01, 2016
View all comments (1)
It is so rare for us to receive a negative review, especially for our Oakwood office as I'm sure you can tell from the many happy customers who have taken the time to write a review for us. If there is anything I can do to try and help or you wish to discuss what sounds like an isolated issue with me then please drop me a line or an email. Many thanks Mark Manning ...
Oct 22,2015
Minithumbdown
By: 'bug-x'
Oct 22,2015
2 people found
this helpful
I have been with Manning Stainton for two lettings now on my property but I am officially fed up and angry now. It has become too big a company and the left hand does not know what the right hand is doing. The final straw ...
read full review
What agent could do to change your mind?
What could be improved? Staff members who get back to me would be a start. Not invoicing me for ‚£160 for something I didn't ask for maybe, and getting back to me promptly to sort this error out would be greatly appreciated.
Attached Files
Comment on agent fees
Fees are standard to what other agents are asking
Was this helpful? Yes
By: peter cowen
Oct 23, 2015
View all comments (1)
I am sorry to hear of your recent experience and I am grateful for your taking my call this morning and allowing me to better understand your concerns. I am pleased that we have been able to resolve this matter for you today. Peter Cowen Lettings Director Manning Stainton ...
Aug 07,2015
Minithumbdown
By: 'Peter'
Aug 07,2015
1 people found
this helpful
From the date we were told we were being asked to give up our home of 3and a half years due to Toms misinformation. After that our problems began. It would be easy to say what went well- Tom actually answered the phone twice to ...
read full review
Was this helpful? Yes
By: peter cowen
Aug 07, 2015
View all comments (1)
Dear Peter Thank you for taking the time to share your experience with us and I am sorry that your otherwise very positive 3 and a half years has ended with some frustration. Our intention is always to try and support both Landlord and Tenant during and at the end of their tenancy and I am disappointed to hear that on this occasion there were complications. I would certainly welcome the opportunity to better understand your concerns so do please email me if a I can be of assistance peter.cowe ...
Apr 01,2015
Minithumbdown
Ella Murgatroyd
By: 'Sameara Hussain'
Apr 01,2015
4 people found
this helpful
She had absolutely no idea what she was talking about, she gave us wrong information about the property, she mentioned that the electricity would work on the same day but once we had got to the flat nothing was working, we wasnt told where the ...
read full review
What agent could do to change your mind?
Had more knowledge about the property, gave us the information we needed rather than asking us to fill in a review for her.
Attached Files
Was this helpful? Yes
By: Mark Manning
Apr 13, 2015
View all comments (1)
Hi, we're really sorry to hear about your experience. Amardeep our Morley Lettings Manager has spoken to you further about this and we hope this has helped. If you need to speak to us further, please don't hesitate to ring Amardeep. ...
May 16,2014
Minithumbdown
By: 'Buyer'
May 16,2014
0 people found
this helpful
The estate agent, Charlotte, tried to make us offer more by lying, saying that there were slightly higher offers than ours; we found out that this was a lie from a colleague of hers who told us that nobody offered more and we were the ...
read full review
Was this helpful? Yes
Apr 24,2014
Minithumbdown
Shelley
Joanne
By: 'Adrian'
Apr 24,2014
0 people found
this helpful
I purchased a property from Manning /Stainton, having sold my property through another agent. This difference in the level of service was chalk & cheese! I was out of the country for a while, so communication was not easy & mainly via e-mail. It was ...
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What agent could do to change your mind?
I suggest in future, the agent gathers all & correct information on the property they receive commission for selling. They should also inform their customers of the legal responsibilities (as mine did when I was selling my property).
Attached Files
Was this helpful? Yes
Apr 14,2014
Minithumbdown
By: 'sami'
Apr 14,2014
0 people found
this helpful
Whilst ultimately my house sold 6 months after accepting an offer, I don\'t feel the service from Manning was very good at all. I feel they were working harder for the buyers than me, not keeping me well informed and taking advantage of my situation. ...
read full review
What agent could do to change your mind?
I think it needs to be remembered which party are paying the fees.
Attached Files
Was this helpful? Yes
By: Mark Manning
Apr 29, 2014
View all comments (1)
Hi Sami, we sorry that you feel this way, we did work hard on your behalf and of course we are disappointed that you feel this way. The sale has now gone through successfully, and we wish you all the best in the future. ...
Feb 25,2014
Minithumbdown
Deborah
By: 'Bored off the bull....'
Feb 25,2014
0 people found
this helpful
We first thought we had been getting great customer service from Debbie as we were looking in oct to move in December but started getting pressurised into moving in before Christmas to be told if we didn\'t move in November we couldn\'t have ...
read full review
What agent could do to change your mind?
Poor service. Poor support. Lack of action. Don\'t make empty promises to get people to rent houses off you. If you can\'t follow through it shouldn\'t have been said and we would have gone elsewhere.
Attached Files
Was this helpful? Yes
By: Mark Manning
Feb 26, 2014
View all comments (1)
Hi, I'm really sorry to hear this. We have sent this to our Lettings Director for him to review and someone will be in touch with you shortly. ...
Jan 27,2014
Minithumbdown
By: 'Ms Armitage'
Jan 27,2014
1 people found
this helpful
I rang on Monday 27th January to try book an appointment for a valuation. After explaining I work long hours and I am out of the house most of the day I was wanting to book either a late appointment or a Saturday appointment the ...
read full review
What agent could do to change your mind?
As it was the manager/valuer I was speaking to and in total control of her own diary I am more than sure she does not do all the viewings. I was lead to believe you had accompanied viewers anyway ??? and this isn\'t the Manager/valuer So maybe try accommodate to do a Saturday valuation even if that was in a months time, I was willing to wait. Instead of constantly saying viewing come first. She could have done it early doors at 9am on her way into the office or at close of business I was very flexible with that it just needed to be a Saturday. Maybe be more customer focused than target and sales bonus focused
Attached Files
Was this helpful? Yes
Nov 19,2013
Minithumbdown
By: 'Amol Kapote'
Nov 19,2013
0 people found
this helpful
I have rented a two bedroom property from Manning and it was a terrible experience. Property was handed over in very dirty condition even bathroom toiletries and even used toothbrushes were there from previous tenants. My fridge is not working since last two weeks despite ...
read full review
Was this helpful? Yes
Oct 22,2013
Minithumbdown
John
By: 'Previous Tenant'
Oct 22,2013
0 people found
this helpful
Where to start? I began renting a property through Manning Stainton in January 2013 from their Morley office with John Sheader as my ¢â‚¬ËœProperty Manager'. It is by far the biggest mistake myself and my partner have ever made- So much that we decided to buy ...
read full review
Attachments

Was this helpful? Yes
By: Peter Cowen
Oct 25, 2013
View all comments (1)
Dear James Thank you for the opportunity to speak with you today so that I could listen to and better understand your concerns regarding your tenancy. I acknowledge the sometimes challenging nature of the tenancy and wish to reassure you again that we did all that we could to manage and facilitate a successful tenancy on behalf of your landlord. Thank you for your kind comments regarding our sales office and on behalf of the whole Manning Stainton team we wish you every success and happiness in ...

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
693 9 852 23 1765 19 1507 18 1195 16

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 9:35 AM 07/01/2016 by allAgents

Awards won by Manning Stainton

Individual Branch Awards

Leeds, LS8

Leeds, LS6

Leeds, LS28

Leeds, LS27

Leeds, LS27

Rothwell, LS26

Guiseley, LS20

Leeds, LS18

Leeds, LS17

Horsforth, LS18

Leeds, LS17

Leeds, LS17

Leeds, LS15

Leeds, LS12

Leeds, LS11

Leeds, LS25

Wetherby, LS22

Leeds, LS16

Wakefield, WF1

Horsforth, LS18


Adel Leeds
487 Otley Road, Leeds LS16 7NR
(74)
Beeston
293 Beeston Road, Leeds LS11 7HX
(112)
Crossgates
62 Austhorpe Road, Leeds LS15 8DX
(198)
show all branches (21)
Fine & Country
Fine & Country, 2 Shadwell Lane, Leeds LS17 6DR
(53)
Garforth Sales and Lettings
34 Main Street, Leeds LS25 1AA
(68)
Guiseley Sales and Lettings
2 The GreenLeeds Road, Guiseley LS20 9BT
(226)
Head Office
12 Feast Field, Horsforth LS18 4TJ
(17)
Headingley Leeds
20 Otley Road, Leeds LS6 2AD
(278)
Horsforth
113 New Road Side, Horsforth LS18 4QD
(230)
Manning Stainton Mortgages
Mortgages -1 Feast Field, Leeds LS18 4TJ
(1444)
Moortown Lettings
Lettings 9 Allerton Avenue, Leeds LS17 6RE
(731)
Moortown Sales
2 Shadwell Lane, Leeds LS17 6DR
(337)
Morley
42 Queen Street, Leeds LS27 9BR
(138)
Morley Lettings
Lettings 40 Queen Street, Leeds LS27 9BR
(777)
New Homes
11 Feast Field, Horsforth LS18 4TJ
(0)
Oakwood
659 Roundhay Road, Leeds LS8 4BA
(312)
Pudsey Leeds
Mozart House, Lidget Hill, Leeds LS28 7DT
(382)
Rothwell
30 Marsh Street, Rothwell LS26 0BB
(286)
Wakefield Sales and Lettings
54 Northgate, Wakefield WF1 3AN
(155)
Wetherby Sales and Lettings
43 Market Place, Wetherby LS22 6LN
(23)
Wortley Leeds
134-136 Lower Wortley Road, Leeds LS12 4PQ
(152)


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