• Steven Parker
    Steven Parker
  • Louise  Rusby
    Louise Rusby
  • Carol Clift
    Carol Clift
  • Laura Fletcher
    Laura Fletcher
  • Victoria Mullen
    Victoria Mullen
  • Amy King
    Amy King
  • James Blackwood
    James Blackwood
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    Kiran Kaur
  • John Sheader
    John Sheader
  • John Putsman
    John Putsman
  • Julie Ann Stokoe
    Julie Ann Stokoe
  • Karen Gouws
    Karen Gouws
  • Lisa Milsted
    Lisa Milsted
  • Caroline Munn
    Caroline Munn
  • Gill Landale
    Gill Landale
  • Abigail Williams
    Abigail Williams
  • Laura Walker
    Laura Walker
  • Rose Hall
    Rose Hall
  • Helen Terry
    Helen Terry
  • Nicola Dresser
    Nicola Dresser
  • Chris Andrews
    Chris Andrews
  • Janet Morris
    Janet Morris
  • Vicki Barber
    Vicki Barber
  • Diane Sellars
    Diane Sellars
  • Clare Frieze
    Clare Frieze
The success of Manning Stainton is unrivalled by any other estate agent in the region. We have 19 high street branches across our region, including three dedicated Lettings branches, Fine & Countr Read full description...The success of Manning Stainton is unrivalled by any other estate agent in the region. We have 19 high street branches across our region, including three dedicated Lettings branches, Fine & Country and five further specialist departments, all ready to help you move!

We are open 7 days a week and ready to take your call from 8 til 8, so if you are thinking of moving in 2015 call your local team of property professionals or visit our website.
 
www.manningstainton.co.uk Properties for sale
Properties for rent
Oct 18,2017
Minithumbdown
By: 'Disgruntled customer.'
Oct 18,2017
2 people found
this helpful
I rented a property from Manning Stainton for 12 months and had a series of issues with a number of staff members (I will happily provide details of these employees to the management at Manning Stainton eg Mark Manning if requested!!!). Before I moved in people failed to get back to me with requested information eg about the furniture included in the letting. The bathroom sink was broken by the previous tenant (it had a crack and hole in the basin and could not be used). I was assured that it wo...
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Was this helpful? Yes
By: Mark Manning
Oct 20, 2017
View all comments (1)
We're sorry to hear about your experience, so we can look into this further for you, please can you email us marketing@manningstainton.co.uk ...
Oct 04,2017
Minithumbdown
By: 'appalling'
Oct 04,2017
1 people found
this helpful
From the day we moved into the property in Morley, Manning Stainton proved to be both inefficient & unable to tell the truth. We moved into an unfurnished property, that had 2 very smelly sofa's in, preventing us moving in our property & the oven stank to the point it was un-usable until cleaned properly. Throughout the tenancy, they have consistently lied to us & the landlord - we know this because we were in communication with the landlord. When there was an infestation of wa...
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Was this helpful? Yes
Sep 07,2017
Minithumbdown
Donna Toach
By: 'Alias'
Sep 07,2017
3 people found
this helpful
We have dealt with Donna over the past year. All I can say is she has the worst customer service we have ever experienced. Upon reporting many maintenance issues we had during renting a property with Manning Stainton. We found Donna to be rude, obstructive and also passive aggressive. We will never ever rent through Manning Stainton again and will advise people never to rent here due to the experience we have had with Donna. Her lack of people skills and basic communication skills surprise me. W...
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Was this helpful? Yes
By: Mark Manning
Sep 26, 2017
View all comments (1)
Hi, we're really sorry to hear your comments and we would like to look into this further for you, please can you email us at marketing@manningstainton.co.uk with more information ...
Sep 06,2017
Minithumbdown
Shelley Bradley
Helen Taylor
By: 'Luke B'
Sep 06,2017
0 people found
this helpful
Excellent service from all the staff, great price achieved. Would recommend to anyone as their knowledge of the local market was excellent....
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 25,2017
Minithumbdown
Dale Potuszynskyj
By: 'Matthew'
Jul 25,2017
0 people found
this helpful
Excellent customer service from Dale from assisting myself and my wife with our viewing to helping with negotiating our purchase and keeping us updated throughout the process....
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Was this helpful? Yes
Jun 25,2017
Minithumbdown
Helen Taylor
Shelley Bradley
By: 'Emma'
Jun 25,2017
0 people found
this helpful
The staff at Mannings offered a faultless service throughout our sale process. The quality of prospective buyers were suitable for the house and well filtered. Helen and Shelley controlled the process however due to well controlled systems all staff could be up to speed at the click of a button. A great swift service. I have no complaints....
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Comment on agent fees
Market rate.
Was this helpful? Yes
Jun 21,2017
Minithumbdown
Victoria Pigott
By: 'Steve'
Jun 21,2017
0 people found
this helpful
Great service and communication at all times from Vicky. We had a few challenges to overcome and Vicky dealt with them in a very professional manner - it was a real pleasure to buy a property from Manning Station and Vicky....
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Was this helpful? Yes
Jun 20,2017
Minithumbdown
By: 'Tali'
Jun 20,2017
2 people found
this helpful
Its been nearly 4 weeks I am chasing my deposit back. When I handed the key, I have asked to call me if something is wrong, instead Chris decided to send cleaning lady that charged £165 for dusting and fill two holes in the wall. I still haven't receive my deposit....
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Comment on agent fees
Outrages
Was this helpful? Yes
By: Mark Manning
Jun 28, 2017
View all comments (1)
Hi Tali, really sorry to hear that you weren't happy. I've spoken to our Property Management Team Manager and I understand this is now fixed. If there's anything we can help you with please contact us. ...
Jun 15,2017
Minithumbdown
Victoria Mullen
By: 'Simon'
Jun 15,2017
0 people found
this helpful
Victoria was in constant communication throughout the buying process and gave good advice when needed. This was invaluable as a first time buyer navigating our way through......
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Was this helpful? Yes
Jun 07,2017
Minithumbdown
Laura Parkinson
By: 'Enrico'
Jun 07,2017
0 people found
this helpful
Laura understood the urgency of everything and was a massive help for the whole buying process. Could not recommend her and her colleagues more. I will definitely go straight to this agency when looking for another place....
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Was this helpful? Yes
May 16,2017
Minithumbdown
Sharron Kaur
John Sheader
By: 'Byron'
May 16,2017
0 people found
this helpful
Very helpful, Sharron and John took their time with our application. Would highly recommend manning stainton based on the support we received from them employees. 10/10...
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Was this helpful? Yes
May 08,2017
Minithumbdown
By: 'Estera'
May 08,2017
3 people found
this helpful
By far the worst letting agent I have ever dealt with. I have moved house 11 times and never have I had such a shocking experience with any of the letting agencies and their staff! Customer Service is shocking, staff is rude and nothing that we have reported for nearly 3 years of living in the property has ever been dealt with! Our property manager has been change 5 times within such short period and no one has taken any responsibility for anything that has happened during the whole tenancy. In ...
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Comment on agent fees
Ridiculous, we even had to pay for the references we needed for our new letting agent. This is shocking and I have never experienced anything like this.
Was this helpful? Yes
Apr 11,2017
Minithumbdown
By: 'WJ'
Apr 11,2017
2 people found
this helpful
I have just purchased a property handled by Manningstainton. I thought that by using their service there would be an efficient, joined up approach to the sale and puchase. There was no chain at either end so it should have been straight forward. I cannot describe the shambles, the chasing up, the confusing number of people contacting me. I submitted the same documentation to different people or even the same person. No one had any idea what was going on. I spoke to the MD who seemed to find it n...
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Comment on agent fees
Mortgage broker fees expensive
Was this helpful? Yes
Mar 25,2017
Minithumbdown
By: 'Daniel Woodwards Horsforth Leeds'
Mar 25,2017
1 people found
this helpful
We were booked in for a viewing over a week in advance on a Saturday lunch. Having organised our day around a 12:30 viewing we received a call at 12:20 to advise they didn't have a key and therefore the viewing was cancelled. Appalling organisation and service. Cancelled our viewing of the property and wouldn't use them to buy or definitely not to sell my house in the future. Daniel...
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Was this helpful? Yes
Mar 09,2017
Minithumbdown
Helen Hull
Julie Ann Stokoe
By: 'Lev'
Mar 09,2017
1 people found
this helpful
I have some problems actually.... the walls in the house are really dirty all over they are really needs Painted....
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Comment on agent fees
I thought that it will be a clean house
Was this helpful? Yes
Feb 27,2017
Minithumbdown
Victoria Pigott
By: 'Teresa'
Feb 27,2017
0 people found
this helpful
Victoria has been professional dealing with me as a prospective buyer. She was very supportive of my position and helpful, for me to be accepted even when a competitive offer was made....
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Dec 08,2016
Minithumbdown
By: 'Phil'
Dec 08,2016
0 people found
this helpful
The day to day administration of the sales process was excellently handled by Abby and her colleagues. They were responsive to requests, always giving prompt attention and were sensitive to specific requirements. However, the initial valuation by Louise, gave an inflated expectation of the value that could be obtained. This could have contributed to the length of time it took to sell the property....
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Comment on agent fees
We were very please with the way Louise set out the fees, giving a tiered structure with the higher the property was sold for the higher the fee. It was unfortunate that the house sold well below the lowest tier.
Was this helpful? Yes
Dec 03,2016
Minithumbdown
By: 'Maret'
Dec 03,2016
5 people found
this helpful
No communication what's so ever . Couldn't be any worse. They didn't formalise completion date what created massive confusion & problem for both sides. 9 month later claiming they haven't recived all fees??...
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Was this helpful? Yes
Nov 24,2016
Minithumbdown
Jenna Palfreeman
Kerry Deighton
By: 'James'
Nov 24,2016
0 people found
this helpful
Both Jenna and Kerry were a pleasure to work with when finding me the best remortgage deal, both were very knowledgable and explained everything very well, I now have a morgage deal I am happy with, thank you both...
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Was this helpful? Yes
Nov 15,2016
Minithumbdown
By: 'Unhappy pete'
Nov 15,2016
0 people found
this helpful
We have now been in the property in LS27 for 2 weeks. Even with multiple requests by phone & email, we are struggling to get a result for whatever reason. There is poor communication to tenants. We have rented a 4 bedroom house, unfurnished. For the first week we could not put our own furniture in due to 2 large sofas left from the previous tenant & also a dinner table & chairs & a shelf unit. The house was dirty, the oven & overhead extractor not usable do the the smell, th...
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Was this helpful? Yes
Oct 12,2016
Minithumbdown
Katie Whitaker
Emma Pearson
By: 'Ted'
Oct 12,2016
0 people found
this helpful
Really easy to deal with & very efficient when required. Always kept us in the loop with any updates from the mortgage lender. Would definitely recommend & will look to deal with again with any future mortgage needs....
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Was this helpful? Yes
Oct 04,2016
Minithumbdown
By: 'Frustrate & fed up'
Oct 04,2016
1 people found
this helpful
If Manning Stainton is one of the best then I have infinite sympathy for those poor souls who endure the dysfunctional facilities provided.They are generally unhelpful, evasive and recalcitrant.Even trying to use their invalid e-mail addresses yields nothing. They never keep us informed and despite unfulfilled promises we are waiting for advice on disposing of syringes(used) and their sold sign. Suffice to say dealing with this estate agent has been vexatious in the extreme...
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Comment on agent fees
The fees were satisfactory
Was this helpful? Yes
By: Mark Manning
Oct 10, 2016
View all comments (1)
Hi - We're really sorry to hear how you feel about your experience. Please can you email us and we can look into this further for you. marketing@manningstainton.co.uk ...
Aug 01,2016
Minithumbdown
By: 'Mrs'
Aug 01,2016
1 people found
this helpful
We bought our house through Manning Stainton. I must say we didn't find the process easy, felt like we were constantly chasing them for updates. Kelly Maw was helpful. There are a few bits which were never brought to our attention and after speaking with our solicitor and to Kelly these should have been discussed at the times when we viewed the house. We viewed the house on a few occasions and it was somebody different each time, yes this perhaps can't be helped but please ensure they know about...
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Was this helpful? Yes
Jul 13,2016
Minithumbdown
By: 'IhateManningStainton'
Jul 13,2016
3 people found
this helpful
Worst estate agents I have ever come across. All staff members are rude, unorganised and unhelpful. They let me live in a property without a boiler, smoke alarms or working electricity for 3 months then had the cheek to turn around and blame me even though I had reported it on countless occasions. They also hand your keys out to 'anyone who asks' we had 4 unplanned and forced entry visits. Absolutely shocking nightmare experience that is never ending please avoid and see other online review...
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Was this helpful? Yes
By: Manning Stainton
Jul 14, 2016
View all comments (1)
Hi *. As we have already stated on other platforms it is very sad that you have chosen to make these incorrect statements about what occurred during your tenancy. You were allowed to exit your tenancy early by the landlord as a kind gesture following your request. Instead of doing so in a dignified manner you leave the property a mess and a significant rent arrears and interestingly we have since learnt that this is not the first time this has happened. Please be assured that we will be pursui ...
Jun 03,2016
Minithumbdown
Kerry Deighton
By: 'Patrick'
Jun 03,2016
0 people found
this helpful
I bought my house through Manning Stainton and used an inhouse Mortgage advisor to speed the process up. I did not find the advisor efficient or reassuring as an advisor, not being timely in organising A Mortgage in Principle for the agent selling the house in order for me to put my offer forward and requiring prompts to answer emails in a timely manner. Kerry on progressing to the final stages of the mortgage offer was helpful, kept me well informed and responded to emails and queries promp...
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Comment on agent fees
For a great service you don't mind paying, however having had mortgages for 20 years I could have gone direct to Nationwide who was my previous and current lender and sorted it out directly at potentially no fee.
Was this helpful? Yes
Mar 30,2016
Minithumbdown
John Putsman
Tori Titheridge
By: 'Ground down'
Mar 30,2016
1 people found
this helpful
Ok agent until we raised some issues - cue barage of abuse. Utterly appalled and would advise you tread with caution. Don't be fooled that these people understand customer service or respect you, they're only motivated by greed and getting their commission in the bag. Why is this industry still not properly regulated nor professional? These people would get a hell of a shock in the real world of professional services....
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Was this helpful? Yes
By: Mark Manning
Apr 01, 2016
View all comments (1)
It is so rare for us to receive a negative review, especially for our Oakwood office as I'm sure you can tell from the many happy customers who have taken the time to write a review for us. If there is anything I can do to try and help or you wish to discuss what sounds like an isolated issue with me then please drop me a line or an email. Many thanks Mark Manning ...
Feb 22,2016
Minithumbdown
By: 'Ollie'
Feb 22,2016
1 people found
this helpful
They are very efficient at finding tenants and dealing with finances. However they have to be constantly chased to arrange any repairs or maintainence on the property. Many of the contractors they use are unsuitable for the work required. An example is when they sent a cleaning company to do a report on a damp problem. Recommended if you enjoy paying for someone to manage your property and then doing it yourself anyway. If you want someone to manage your property for you, look elsewhere....
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Was this helpful? Yes
By: Peter Cowen
Feb 23, 2016
View all comments (1)
Thank you for sharing your recent experience with us and I would be glad and grateful for the opportunity to better understand your experience so do please contact me directly if I can be of assistance. Kind Regards Peter Cowen Lettings Director (peter.cowen@manningstainton.co.uk) ...
Nov 25,2015
Minithumbdown
By: 'SandL'
Nov 25,2015
0 people found
this helpful
Whilst renting with Manning stainton our experience with our property manager Thomas Paling wasn't a great one. We found that he worked very much in the favour and best interests of the landlord as a priority. For example, when logging maintenance issues it took a while for us to hear anything back, 2 months in one instance for an issue highlighted during check in. Service and communication was just generally poor in a lot of instances. Despite this during our check out we had Chris help us ...
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Comment on agent fees
Fair fees in my opinion. Same as a lot of other agents.
Was this helpful? Yes
By: Peter
Nov 26, 2015
View all comments (1)
Thank you so much for your review and the praise that you have offered Chris, his work can be tricky so this kind of feedback will make him smile I am sure. I am grateful for you sharing your experience during the tenancy as regards maintenance and repair if it would be helpful to you I would be glad to receive further details via email so that I can investigate the delays you report. I know our team do all that they can under the Landlords instructions to see to issues and always respond in ac ...
Oct 22,2015
Minithumbdown
By: 'bug-x'
Oct 22,2015
2 people found
this helpful
I have been with Manning Stainton for two lettings now on my property but I am officially fed up and angry now. It has become too big a company and the left hand does not know what the right hand is doing. The final straw was being invoiced for £160 for smoke alarms I did not need or authorize. I never know who I am supposed to speak to, they have so many departments and offices. You email or leave messages and you end up chasing them to find out what is going on all the time. As a la...
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What agent could do to change your mind?
What could be improved? Staff members who get back to me would be a start. Not invoicing me for ‚£160 for something I didn't ask for maybe, and getting back to me promptly to sort this error out would be greatly appreciated.
Attached Files
Comment on agent fees
Fees are standard to what other agents are asking
Was this helpful? Yes
By: peter cowen
Oct 23, 2015
View all comments (1)
I am sorry to hear of your recent experience and I am grateful for your taking my call this morning and allowing me to better understand your concerns. I am pleased that we have been able to resolve this matter for you today. Peter Cowen Lettings Director Manning Stainton ...
Oct 16,2015
Minithumbdown
By: 'Ajc'
Oct 16,2015
1 people found
this helpful
I've had some bad experiences with this letting agent in the past. But since Katie has been my contact person things have improved somewhat. So I'm great full for that....
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What agent could do to change your mind?
I've had very poor service in the past
Attached Files
Comment on agent fees
I've had very poor service in the past
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
525 6 670 18 1301 8 1089 9 931 9

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 9:35 AM 07/01/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 9:35 AM 07/01/2016 by allAgents

Awards won by Manning Stainton

Individual Branch Awards

Guiseley, LS20 9BT

Harrogate, HG1 1JG

Horsforth, LS18 4QD

Leeds, LS18 4TJ

Leeds, LS27 9BR

Leeds, LS27 9BR

Rothwell, LS26 0BB

Wetherby, LS22 6LN

Leeds, LS11 7HX

Leeds, LS12 4PQ

Leeds, LS15 8DX

Leeds, LS17 6DR

Leeds, LS17 6RE

Leeds, LS25 1AA

Leeds, LS28 7DT

Leeds, LS6 2AD

Leeds, LS8 4BA

Leeds, LS16 7NR

Wakefield, WF1 3AN


Adel Leeds
487 Otley Road, Leeds LS16 7NR
(55)
Beeston
293 Beeston Road, Leeds LS11 7HX
(63)
Crossgates
62 Austhorpe Road, Leeds LS15 8DX
(133)
show all branches (22)
Fine & Country
Fine & Country, 2 Shadwell Lane, Leeds LS17 6DR
(30)
Garforth Sales and Lettings
34 Main Street, Leeds LS25 1AA
(57)
Guiseley Sales and Lettings
2 The GreenLeeds Road, Guiseley LS20 9BT
(186)
Harrogate Sales and Lettings
6A Albert Street, Harrogate HG1 1JG
(88)
Head Office
12 Feast Field, Horsforth LS18 4TJ
(10)
Headingley Leeds
20 Otley Road, Leeds LS6 2AD
(180)
Horsforth
113 New Road Side, Horsforth LS18 4QD
(155)
Manning Stainton Mortgages
Mortgages -1 Feast Field, Leeds LS18 4TJ
(1097)
Moortown Lettings
Lettings 9 Allerton Avenue, Leeds LS17 6RE
(528)
Moortown Sales
2 Shadwell Lane, Leeds LS17 6DR
(301)
Morley
42 Queen Street, Leeds LS27 9BR
(118)
Morley Lettings
Lettings 40 Queen Street, Leeds LS27 9BR
(674)
New Homes
11 Feast Field, Horsforth LS18 4TJ
(0)
Oakwood
659 Roundhay Road, Leeds LS8 4BA
(249)
Pudsey Leeds
Mozart House, Lidget Hill, Leeds LS28 7DT
(187)
Rothwell
30 Marsh Street, Rothwell LS26 0BB
(216)
Wakefield Sales and Lettings
54 Northgate, Wakefield WF1 3AN
(100)
Wetherby Sales and Lettings
43 Market Place, Wetherby LS22 6LN
(17)
Wortley Leeds
134-136 Lower Wortley Road, Leeds LS12 4PQ
(122)


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