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Manners Residential

4.7/5, 261 Reviews
93% Recommended

100% sales valuation accuracy

94% letting valuation accuracy

89% sales fee satisfaction

89% letting fee satisfaction

Contact Us
We are a leading independent and owner managed specialist Lettings and Property Management agency, dealing with all types of residential property throughout the Woking area.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%89%£205,000£865,000
Lettings94%89%£595£3,400
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
1511641212011055
Areas covered
  • GU1
  • GU21
  • GU22
  • GU3
  • GU4
  • Guildford
  • Woking
Address

Manners Residential
7 York RoadWoking, Surrey
GU22 7XH
01483 590059

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:30
  2. 09:00 - 18:30
  3. 09:00 - 18:30
  4. 09:00 - 18:30
  5. 09:00 - 18:00
  6. 09:00 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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  • ?Move With Us
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Latest Properties

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5 Star Review
UserName

By : 'anon'
Branch : Woking, 7 York Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : GU22

12 Apr 2019
People found this helpful5

All the staff I have dealt with at Manners have provided an excellent service being helpful and professional in dealing with the end of a tenancy which had a problem with the outgoing tenant. and with the beginning of a new ... Read Full Review

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A pleasure to deal ...

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5 Star Review
UserName

By : 'JC'
Branch : Woking, 7 York Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : GU22

3 Apr 2019
People found this helpful5

Following an introduction to James Manners, Nick Griffiths has been our main contact at Manners, for some 15 years. We have found Nick, not only professional and experienced, with a profound understanding of the needs of both landlords an tenants, but also very pleasant to deal with. Nick has been ... Read Full Review

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Disappointed with state of ...

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1 Star Review
UserName

By : 'Luke'
Branch : Woking, 7 York Road
Services : Letting (As a Tenant)
Rent PCM : £1475
Would you recommend ? : No
Postcode : GU21

20 Feb 2019
People found this helpful1

The following issues were noted and walked through the issues with Manners on day 1 when we moved in. They said they would have cleaners come by to clean as they agreed the property is not up to standard. Yet after several chasers and conversations, Manners did not take any action and we were left ... Read Full Review


Comments on Agent Fees

Fees were high compared to service received and no acknowledgement of issues on check in - even thought these were walked through with Manners whom agreed to resolve the issues on day 1 when we moved into the property

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Polite service with ...

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5 Star Review

By : 'Mollie'
Branch : Woking, 7 York Road
Services : Letting (As a Tenant)
Rent PCM : £865
Would you recommend ? : Yes
Postcode : GU22

6 Feb 2019
People found this helpful5

Mark was fantastic at leading us through our rental process - me partner and I were in a position where we needed to make a quick decision on a property, and Mark was able to arrange viewings at short notice and at a time which suited us. The quality of the properties we were shown was high, fit ... Read Full Review


Comments on Agent Fees

We paid roughly £600 in fees, this felt too high and other estate agents' fees were cheaper. We felt there was not much we could do about this.

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Friendly & Easy to ...

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5 Star Review

By : 'OHoyle'
Branch : Woking, 7 York Road
Services : Letting (As a Tenant)
Rent PCM : £775
Would you recommend ? : Yes
Postcode : GU22

12 Jan 2019
People found this helpful5

Having struggled with previous letting agents I was worried when it came to move however Jeniffer & Mark provided fantastic customer service, the entire process was quick and easy. They are knowledgeable and friendly. Nothing was too much hassle. Couldn't recommend enough for ... Read Full Review


Comments on Agent Fees

Slightly more than we've paid elsewhere but I have no comparison for the area, seemed reasonable for the service level.

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Great ...

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5 Star Review

By : 'B'
Branch : Woking, 7 York Road
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : GU21

3 Jan 2019
People found this helpful3

Manners residential are a great, friendly and helpful estate agents. They have been completely professional and helpful and are extremely easy to communicate with. Nothing is to much trouble and always ... Read Full Review


Comments on Agent Fees

Agents Fee's as expected although disappointed with the above company and the cost as it felt like we did it all.

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slow to ...

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3 Star Review
UserName

By : 'Can'
Branch : Woking, 7 York Road
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : GU24

27 Dec 2018
People found this helpful1

Disappointed with Nicky's response to our queries and the delay in time it would take for her to get back to us. The excuse always was 'it's been busy' or 'I was on vacation'. Lack of knowledge of our property and insurance cost us money on some ... Read Full Review


Comments on Agent Fees

They were ok.

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Incredibly ...

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5 Star Review
UserName

By : 'GK'
Branch : Woking, 7 York Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU24

20 Dec 2018
People found this helpful3

James was so helpful throughout the process. We were out of the country at the time and he ensured he did everything he could to keep the process moving and keep us ... Read Full Review


Comments on Agent Fees

Great price for great service

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Highly ...

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4 Star Review
UserName

UserName

By : 'Maureen'
Branch : Woking, 7 York Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : GU21

20 Dec 2018
People found this helpful4

Nicky and her team are always very helpful and efficient in dealing with any questions we have regarding the flat we rent through them. New tenants are found very quickly between ... Read Full Review


Comments on Agent Fees

Some of the items that are charged for seem rather expensive eg. £231 For finding new tenants

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Always ...

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4 Star Review
UserName

By : 'Catherine'
Branch : Woking, 7 York Road
Services : Letting (As a Owner)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : GU22

10 Dec 2018
People found this helpful4

We've worked with Nick for several years and are always happy with his service. Even when we have been absent for a couple of years at a time he always knows our names and faces, and what property is ... Read Full Review


Comments on Agent Fees

Fairly standard I think

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Excellent Service from ...

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5 Star Review

By : 'Roger'
Branch : Woking, 7 York Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : GU21

3 Dec 2018
People found this helpful5

We have used Manners for the last 13 years as Management Agents for up to 7 different properties. We have received excellent service from all members of staff during this period. At all times they have been friendly, helpful & efficient with very good interpersonal skills. Whenever we have ... Read Full Review


Comments on Agent Fees

Very fair

Comments (0)Was this helpful?:
Very ...

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5 Star Review
UserName

By : 'Marcin.'
Branch : Woking, 7 York Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : GU22

30 Nov 2018
People found this helpful4

Very helpful agent with ideas to get the goal. Highly recommended and very professional in art of letting properties. Thank ... Read Full Review


Comments on Agent Fees

Fees are always bad wherever you go.

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Excellent and ...

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5 Star Review

By : 'Nadia'
Branch : Woking, 7 York Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : GU21

29 Nov 2018
People found this helpful4

As a landlord I have been using Manners for approx 10 years after my previous agent was overcharging and using underhand tactics. I have always found the team to be absolutely professional especially Nick. They are like a family and actually know who you are. All the tradesmen that have been ... Read Full Review


Comments on Agent Fees

Good fees.

Comments (0)Was this helpful?:
Trustworthy and ...

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5 Star Review
UserName

By : 'Happy'
Branch : Woking, 7 York Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : GU21

28 Nov 2018
People found this helpful4

We have used Manners residential in Woking for well over a year to manage some cottages on the rental market. Manners have been efficient in finding tenants when leases end and dealing with maintenance issues during and after tenancies. There have been one or two challenges but Manners have shown ... Read Full Review


Comments on Agent Fees

Fees are reasonable

Comments (0)Was this helpful?:
Management/Letting ...

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5 Star Review
UserName

UserName

By : 'Satisfied'
Branch : Woking, 7 York Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : GU22

28 Nov 2018
People found this helpful4

Manners have been looking after my flats in Woking for about 20 years and I have always found all the staff most helpful and efficient particularly Nick Griffiths and Nicky Manners. They have always dealt with my queries and any problems that have arisen quickly and efficiently and I have no ... Read Full Review


Comments on Agent Fees

fair and reasonable

Comments (0)Was this helpful?:
An Exceptional ...

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5 Star Review
UserName

By : 'Karen'
Branch : Woking, 7 York Road
Services : Letting (As a Owner)
Rent PCM : £920
Would you recommend ? : Yes
Postcode : GU22

26 Nov 2018
People found this helpful4

Having recently asked Manners Residential if they could find a tenant for my 1 bedroom apartment in Woking, a suitable tenant was found who could pay the rental requested and move within the desired timescales. Manners Residential is an exceptional Independent agent who offer effective, ... Read Full Review


Comments on Agent Fees

Very reasonable.

Comments (0)Was this helpful?:
Quick letting ...

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4 Star Review

By : 'C'
Branch : Woking, 7 York Road
Services : Letting (As a Tenant)
Rent PCM : £1075
Would you recommend ? : Yes
Postcode : GU21

6 Nov 2018
People found this helpful3

The letting process was very quick and our queries and questions were answered swiftly. Any issues were quickly rectified or directed to the appropriate person to be ... Read Full Review


Comments on Agent Fees

Initially the fee was one lump sum. However on receipt of the contract an additional fee was added which we were not aware of initially.

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Good customer ...

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5 Star Review

By : 'Yara'
Branch : Woking, 7 York Road
Services : Letting (Admin)
Would you recommend ? : Yes
Postcode : GU22

6 Nov 2018
People found this helpful3

I always had been answer quickly for my questions. Had a very good costumer service, and I am very pleased with the ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Excellent ...

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5 Star Review

By : 'Stubbs'
Branch : Woking, 7 York Road
Services : Letting (As a Owner)
Rent PCM : £1295
Would you recommend ? : Yes
Postcode : GU47

6 Nov 2018
People found this helpful3

I met James Manners in 1996 whilst he worked for Keelans..He impressed me with his knowledge and ease at renting out my first property. Since Manners Residential has been formed I have 2 properties on their books and have always found Nick Griffiths, Nicky Manners, Nigel Gillespie very helpful and ... Read Full Review


Comments on Agent Fees

About right

Comments (0)Was this helpful?:
long term ...

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4 Star Review

By : 'AVT'
Branch : Woking, 7 York Road
Services : Letting (As a Tenant)
Rent PCM : £995
Would you recommend ? : Yes
Postcode : GU21

1 Nov 2018
People found this helpful2

We have rented through manners for a number of years. the team in woking are always really helpful and make a stressful process easier!!! Danielle and Nigel have dealt with us most frequently/recently and are both really friendly, polite and ... Read Full Review


Comments on Agent Fees

manners acknowledge our long term custom by discounting some fees where they can, which is always very much appreciated, however we would happily pay fees in full for the service that is given. Fees are reasonable in comparison to local competitors.

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Last Updated On 17/04/2025, 8:28 AM by

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 5/14/2025, 9:50:46 AM by allAgents

Awards won by Manners Residential

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