Manners Residential

4.66/5 rating 179 reviews
  • 87% valuation accuracy
  • 92% recommend
  • 94% fee satisfaction
  • Staff picture
    James
  • Staff picture
    Nicky
  • Staff picture
    Nick
  • Staff picture
    Nigel
  • Staff picture
    Danielle
  • Staff picture
    Mark
  • upload your photo
    Julie
  • upload your photo
    Sally
  • upload your photo
    Jeniffer
  • Staff picture
    Erica
We provide Woking and the surrounding area with a first class property letting and sales service, through our independently owned and managed High Street office.

Our well established reputation as market leaders in Woking has seen our catchment area and professional services expand to provide landlords, tenants, vendors and buyers with an unrivalled property market experience.

The secret to our continued success... we listen, we adapt and we provide the solutions to your property requirements. Read full description...We provide Woking and the surrounding area with a first class property letting and sales service, through our independently owned and managed High Street office.

Our well established reputation as market leaders in Woking has seen our catchment area and professional services expand to provide landlords, tenants, vendors and buyers with an unrivalled property market experience.

The secret to our continued success... we listen, we adapt and we provide the solutions to your property requirements.

From initially providing specialist letting and property management services, we have built our business around our clients’ needs. To ensure continuity and seamless processes throughout we now offer full and comprehensive sales services to complement our existing range of services.
Manners Residential

26 High Street
Woking
Surrey
GU21 6BW
01483 590059



Properties for Sale
Properties to Rent

update staff | update details | add a branch

“Disappointed with state of property and lack of action taken to address issues on check in...”

Feb 20,2019
Minithumbdown
Staff profile picture
Nicky
By: 'Luke'
Feb 20,2019
0 people found
this helpful
The following issues were noted and walked through the issues with Manners on day 1 when we moved in. They said they would have cleaners come by to clean as they agreed the property is not up to standard. Yet after several chasers and conversations, Manners ...
read full review
Comment on agent fees
Fees were high compared to service received and no acknowledgement of issues on check in - even thought these were walked through with Manners whom agreed to resolve the issues on day 1 when we moved into the property
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Polite service with trustworthy agent...”

Feb 06,2019
Minithumbup
Staff profile picture
Mark
By: 'Mollie'
Feb 06,2019
2 people found
this helpful
Mark was fantastic at leading us through our rental process - me partner and I were in a position where we needed to make a quick decision on a property, and Mark was able to arrange viewings at short notice and at a time which ...
read full review
Comment on agent fees
We paid roughly £600 in fees, this felt too high and other estate agents' fees were cheaper. We felt there was not much we could do about this.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Friendly & Easy to deal with...”

Jan 12,2019
Minithumbup
upload your photo
Jeniffer
By: 'OHoyle'
Jan 12,2019
2 people found
this helpful
Having struggled with previous letting agents I was worried when it came to move however Jeniffer & Mark provided fantastic customer service, the entire process was quick and easy. They are knowledgeable and friendly. Nothing was too much hassle. Couldn't recommend enough for renting a new ...
read full review
Comment on agent fees
Slightly more than we've paid elsewhere but I have no comparison for the area, seemed reasonable for the service level.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service...”

Jan 03,2019
Minithumbdown
upload your photo
Julie
upload your photo
Jeniffer
By: 'B Newns'
Jan 03,2019
1 people found
this helpful
Manners residential are a great, friendly and helpful estate agents. They have been completely professional and helpful and are extremely easy to communicate with. Nothing is to much trouble and always re-assuring....
read full review
Comment on agent fees
Agents Fee's as expected although disappointed with the above company and the cost as it felt like we did it all.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“slow to respond...”

Dec 27,2018
Minithumbdown
Staff profile picture
Nicky
By: 'Can'
Dec 27,2018
1 people found
this helpful
Disappointed with Nicky's response to our queries and the delay in time it would take for her to get back to us. The excuse always was 'it's been busy' or 'I was on vacation'. Lack of knowledge of our property and insurance cost us money ...
read full review
Comment on agent fees
They were ok.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Highly recommended...”

Dec 20,2018
Minithumbup
Staff profile picture
Nick
Staff profile picture
Nicky
By: 'Maureen'
Dec 20,2018
1 people found
this helpful
Nicky and her team are always very helpful and efficient in dealing with any questions we have regarding the flat we rent through them. New tenants are found very quickly between lets....
read full review
Comment on agent fees
Some of the items that are charged for seem rather expensive eg. £231 For finding new tenants
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Incredibly helpful...”

Dec 20,2018
Minithumbup
Staff profile picture
James
By: 'GK'
Dec 20,2018
1 people found
this helpful
James was so helpful throughout the process. We were out of the country at the time and he ensured he did everything he could to keep the process moving and keep us informed....
read full review
Comment on agent fees
Great price for great service
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Always excellent...”

Dec 10,2018
Minithumbup
Staff profile picture
Nick
By: 'Catherine'
Dec 10,2018
1 people found
this helpful
We've worked with Nick for several years and are always happy with his service. Even when we have been absent for a couple of years at a time he always knows our names and faces, and what property is ours....
read full review
Comment on agent fees
Fairly standard I think
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent Service from Manners Residential...”

Dec 03,2018
Minithumbup
By: 'Roger & Colette'
Dec 03,2018
3 people found
this helpful
We have used Manners for the last 13 years as Management Agents for up to 7 different properties. We have received excellent service from all members of staff during this period. At all times they have been friendly, helpful & efficient with very good interpersonal skills. Whenever we ...
read full review
Comment on agent fees
Very fair
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very helpful...”

Nov 30,2018
Minithumbup
upload your photo
Jeniffer
Staff profile picture
Nick
By: 'Marcin.'
Nov 30,2018
1 people found
this helpful
Very helpful agent with ideas to get the goal. Highly recommended and very professional in art of letting properties. Thank you....
read full review
Comment on agent fees
Fees are always bad wherever you go.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent and professional...”

Nov 29,2018
Minithumbup
By: 'Nadia'
Nov 29,2018
3 people found
this helpful
As a landlord I have been using Manners for approx 10 years after my previous agent was overcharging and using underhand tactics. I have always found the team to be absolutely professional especially Nick. They are like a family and actually know who you are. All ...
read full review
Comment on agent fees
Good fees.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Management/Letting...”

Nov 28,2018
Minithumbup
Staff profile picture
Nick
Staff profile picture
Nicky
By: 'Satisfied Client'
Nov 28,2018
2 people found
this helpful
Manners have been looking after my flats in Woking for about 20 years and I have always found all the staff most helpful and efficient particularly Nick Griffiths and Nicky Manners. They have always dealt with my queries and any problems that have arisen quickly and ...
read full review
Comment on agent fees
fair and reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Trustworthy and competent...”

Nov 28,2018
Minithumbup
Staff profile picture
Nick
By: 'Happy Landlord siblings!'
Nov 28,2018
2 people found
this helpful
We have used Manners residential in Woking for well over a year to manage some cottages on the rental market. Manners have been efficient in finding tenants when leases end and dealing with maintenance issues during and after tenancies. There have been one or two ...
read full review
Comment on agent fees
Fees are reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“An Exceptional Independent!...”

Nov 26,2018
Minithumbup
Staff profile picture
Nick
By: 'Karen Humphreys'
Nov 26,2018
2 people found
this helpful
Having recently asked Manners Residential if they could find a tenant for my 1 bedroom apartment in Woking, a suitable tenant was found who could pay the rental requested and move within the desired timescales. Manners Residential is an exceptional Independent agent who offer effective, professional ...
read full review
Comment on agent fees
Very reasonable.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent Service...”

Nov 06,2018
Minithumbup
By: 'Stubbs'
Nov 06,2018
2 people found
this helpful
I met James Manners in 1996 whilst he worked for Keelans..He impressed me with his knowledge and ease at renting out my first property. Since Manners Residential has been formed I have 2 properties on their books and have always found Nick Griffiths, Nicky Manners, Nigel ...
read full review
Comment on agent fees
About right
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Good customer service...”

Nov 06,2018
Minithumbup
upload your photo
Jeniffer
Staff profile picture
Mark
By: 'Yara'
Nov 06,2018
2 people found
this helpful
I always had been answer quickly for my questions. Had a very good costumer service, and I am very pleased with the agency....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Quick letting process...”

Nov 06,2018
Minithumbup
Staff profile picture
Nigel
Staff profile picture
Danielle
By: 'C Ross'
Nov 06,2018
2 people found
this helpful
The letting process was very quick and our queries and questions were answered swiftly. Any issues were quickly rectified or directed to the appropriate person to be rectified....
read full review
Comment on agent fees
Initially the fee was one lump sum. However on receipt of the contract an additional fee was added which we were not aware of initially.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“long term tenants...”

Nov 01,2018
Minithumbup
Staff profile picture
Danielle
Staff profile picture
Nigel
By: 'AVT'
Nov 01,2018
1 people found
this helpful
We have rented through manners for a number of years. the team in woking are always really helpful and make a stressful process easier!!! Danielle and Nigel have dealt with us most frequently/recently and are both really friendly, polite and helpful....
read full review
Comment on agent fees
manners acknowledge our long term custom by discounting some fees where they can, which is always very much appreciated, however we would happily pay fees in full for the service that is given. Fees are reasonable in comparison to local competitors.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Re-Letting of Flat...”

Oct 24,2018
Minithumbup
Staff profile picture
Nick
Staff profile picture
Danielle
By: 'Satisfied, Woking.'
Oct 24,2018
3 people found
this helpful
Danielle has a very professional attitude - immediately apparent. She knows what is happening price wise in the market and how to improve chances of a better rental price, but prepared to discuss things. She is also aware of the quirks and difficulties in the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“A team of thoroughbreds...”

Oct 19,2018
Minithumbup
Staff profile picture
Nick
Staff profile picture
Nicky
By: 'Alex & Louise'
Oct 19,2018
3 people found
this helpful
We have done business with Manners for several years and can say with absolute confidence they are the best business relationship we have ever experienced. The leadership team leads from the front and their dedication, professionalism and pride is reflected in every member of the ...
read full review
Comment on agent fees
Excellent
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tenant finding...”

Oct 19,2018
Minithumbup
Staff profile picture
Nicky
Staff profile picture
Nigel
By: 'SGB'
Oct 19,2018
2 people found
this helpful
The process of letting my property has as usual been very pain free due to the very helpful staff at Manners Residential. Nick was helpful in deciding the amount of rent that should be charged and Nigel kept me up to date with details of ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“How to rent out your property with ease....”

Oct 18,2018
Minithumbup
Staff profile picture
Nick
By: 'Hampshire'
Oct 18,2018
3 people found
this helpful
My wife and daughter had rented out daughters property for several years while she was abroad. During that time Manners found several tenants for them and they had no problems at all. My wife and I have since taken over the house and we have ...
read full review
Comment on agent fees
We just felt that every one was so helpful and pleasant to us, the fees are quite fair and don’t pose a problem.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Good team...”

Oct 15,2018
Minithumbup
Staff profile picture
Nick
By: 'David Robbins/ Fides Partnership'
Oct 15,2018
3 people found
this helpful
We struggled with the lettings of our houses before we found Manners Residential. They have consistently found us good quality tenants and have worked with us seamlessly in concluding the tenancy agreements swiftly and efficiently. We rate them as top quality professionals in a very ...
read full review
Comment on agent fees
The fees charged to us have seemed very fair
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Property rental for the first time...”

Sep 11,2018
Minithumbup
Staff profile picture
Nick
Staff profile picture
Mark
By: 'Neil T'
Sep 11,2018
3 people found
this helpful
I recently started renting my house out as a first-time landlord using Manners Residential as the managing agents. There is a fair amount of competition in Woking. Manners were recommended to me but I did check out a number of other agents as well, some ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very helpful and generally assistive....”

Sep 04,2018
Minithumbup
Staff profile picture
Nigel
By: 'Us'
Sep 04,2018
2 people found
this helpful
Thank you very much for facilitating a smooth and pleasant transition, from our respective family houses, to our new home....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very nice experience...”

Aug 20,2018
Minithumbup
Staff profile picture
Nigel
By: 'Radu B'
Aug 20,2018
2 people found
this helpful
We had a very nice experience in renting with Manners. Nigel booked a viewing of the house we wanted to see the very next day after calling and Hannah was very helpful with the referencing process....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Good and helpful all of them...”

Aug 14,2018
Minithumbup
Staff profile picture
Nigel
By: 'Emese Molitor'
Aug 14,2018
3 people found
this helpful
Very helpful. Good agency. The fees are OK. If we requested something they tried to help out. The communicate well with landlords....
read full review
Comment on agent fees
Ok
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Best people to do business with...”

Jul 31,2018
Minithumbdown
By: 'Faisal'
Jul 31,2018
3 people found
this helpful
Manners Residential Woking staff are very professional and very caring. They guided me through all the process and paperwork. And they were very quick with solving the few issues at property. I would definitely reccomend them....
read full review
Comment on agent fees
Affordable fee and no hidden charges. Very straight forward
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Manners Woking...”

Jul 29,2018
Minithumbup
Staff profile picture
Nick
Staff profile picture
Nigel
By: 'Happy clients'
Jul 29,2018
5 people found
this helpful
We have been dealing with Nick and Nigel from Manners in Woking for many years. We have always found them to be efficient, reliable, obliging and extremely helpful in all our dealings. We have always found everyone in the Woking office to be very helpful....
read full review
Comment on agent fees
Agent fees have always been reasonable.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Happy Tenant...”

Jul 29,2018
Minithumbup
Staff profile picture
Danielle
Staff profile picture
Mark
By: 'Chris Shrubb'
Jul 29,2018
4 people found
this helpful
I have been dealing with Danielle and Mark from Manners in Woking. I have always found them to be efficient, reliable, obliging and extremely helpful in all our dealings...
read full review
Comment on agent fees
Really reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
Areas covered
  • GU21
  • Woking
  • GU22
  • Guildford
  • GU1
  • GU4
  • GU3

NAEA ARLA TPOS TDS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
112 0 36 12 7 0 8 0 2 2

Fees

Competitive Fee Structure
Last updated at 01/08/2018, 10:10 AM by Nick Griffiths

Complaints Procedure

No procedure set.
Last updated at 10:10 AM 01/08/2018 by Nick Griffiths
Staff picture James
(38)

Staff picture Nicky
(34)

Staff picture Nick
(51)

Staff picture Nigel
(21)

Staff picture Danielle
(5)

Staff picture Mark
(7)

No image available Julie
(1)

No image available Sally
(0)

No image available Jeniffer
(4)

Staff picture Erica

Firm rankings


Overall

Estate agents

Letting agents

Opening hours


  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed



As Seen On

Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter Google+ Instagram LinkedIn