Manners Residential

4.64/5 rating 137 reviews
  • 86% valuation accuracy
  • 93% recommend
  • 95% fee satisfaction
Do not use this agent
  • James Manners
    James Manners
  • Nicky Manners
    Nicky Manners
  • Nick Griffiths
    Nick Griffiths
  • Nigel Gillespie
    Nigel Gillespie
  • Hannah Petrie
    Hannah Petrie
  • Danielle Clark
    Danielle Clark
  • Mark Davison
    Mark Davison
We provide Woking and the surrounding area with a first class property letting and sales service, through our independently owned and managed High Street office.

Our well established reputation as market leaders in Woking has seen our catchment area and professional services expand to provide landlords, tenants, vendors and buyers with an unrivalled property market experience.

The secret to our continued success... we listen, we adapt and we provide the solutions to your property requirements. Read full description...
Manners Residential

26 High Street
Woking
Surrey
GU21 6BW
01483 590059

Website not available

Properties for Sale
Properties to Rent

Mar 13,2018
Minithumbup
Nicky Manners
Nicky Manners
Hannah Petrie
Hannah Petrie
By: 'Srinivas'
Mar 13,2018
0 people found
this helpful
Thank you Nicky and Hannah for helping me out. I am very happy with your follow up and support provided during ths transition....
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Mar 06,2018
Minithumbup
Nick Griffiths
Nick Griffiths
Nigel Gillespie
Nigel Gillespie
By: 'Simon'
Mar 06,2018
2 people found
this helpful
After having been let down by another letting company in Woking, which was very stressful for the family. We found another property through Manners Residential and found their service, customer care and thoughtfulness a breath of fresh air. Everything went extremley smoothly and would definatley ...
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Comment on agent fees
good.
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Jan 24,2018
Minithumbup
Nicky Manners
Nicky Manners
By: 'Charlotte and Sean Crocker'
Jan 24,2018
0 people found
this helpful
We rented our property for almost 2 years with manners in woking and it really was a great experience. Always got back to us promptly and dealt with any issues we had. Absolutely excellent....
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Comment on agent fees
By comparison to other English agents the fees were very good.
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Jan 09,2018
Minithumbup
By: 'Rachael hilderley'
Jan 09,2018
3 people found
this helpful
have had many recent dealings with Melanie in property management and would like to publicly commend her professionalism and informative helpful nature. continuously kept updated and nice to deal with a member of staff who can both sympathise with a situation whilst not making any ...
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Comment on agent fees
fair
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Oct 10,2017
Minithumbup
Hannah Petrie
Hannah Petrie
Mark Davison
Mark Davison
By: 'R.B'
Oct 10,2017
2 people found
this helpful
Best in Woking..Friendly professional staff,know what they doing.Plenty properties to choose from.Would come back in the future....
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Sep 05,2017
Minithumbup
Nick Griffiths
Nick Griffiths
By: 'MichelleS'
Sep 05,2017
4 people found
this helpful
We recently had the pleasure of dealing with Manners with our buy to let property that we purchased through another agent. We chose Manners because they are specialists in the private rented sector and their experience is vast. They clearly are market leaders with their ...
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Comment on agent fees
They really offer value & service for the fees they charge.
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Sep 04,2017
Minithumbup
Nick Griffiths
Nick Griffiths
By: 'Vineet'
Sep 04,2017
3 people found
this helpful
Pleasure to deal with. They have always been on top of all paperwork and things that needs to be done to manage the entire process smoothly....
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Aug 14,2017
Minithumbup
Nick Griffiths
Nick Griffiths
By: 'HL'
Aug 14,2017
4 people found
this helpful
Dealt with Nick recently after he was recommended to me by a friend. I found him to be knowledgable and informative regarding the Woking housing market. He was able to source a suitable investment property and subsequently his team found a fantastic tenant....
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Comment on agent fees
Great value for money
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Aug 02,2017
Minithumbup
Nick Griffiths
Nick Griffiths
Nigel Gillespie
Nigel Gillespie
By: 'M M'
Aug 02,2017
3 people found
this helpful
Manners have helped me in the preparation for letting my house and found excellent tenants in record time. I'm a first time landlord living abroad now, but Nick's calm and courteous manner was very reassuring during an otherwise stressful time and everything went smoothly. The ...
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Comment on agent fees
Justified price for peace of mind, knowing they are careful in choosing suitable people and looking after the place as part of their service
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By: Nick Griffiths
Aug 14, 2017
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Thank you for your positive comments. I'm really glad to hear things went smoothly for you regarding your overseas relocation and I'm pleased we helped towards making it a little less stressful for you. I've passed your comments round to everyone. ...
Jul 20,2017
Minithumbup
Nick Griffiths
Nick Griffiths
Nick Griffiths
Nick Griffiths
By: 'NMay'
Jul 20,2017
1 people found
this helpful
Great company, great staff. What they don't know about property in Woking isn't worth knowing. Thoroughly recommend to others who want genuine & honest advice regarding the Woking property market....
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Comment on agent fees
Represent value for money. You pay for what you get, and you get exceptional service for what you pay.
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By: Nick Griffiths
Aug 14, 2017
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Thanks for your review, it's very much appreciated! ...
Apr 26,2017
Minithumbup
Nigel Gillespie
Nigel Gillespie
Hannah Petrie
Hannah Petrie
By: 'Glenn'
Apr 26,2017
4 people found
this helpful
Very good and professional service, will be using this team again in the future. Went above and beyond to help with any request....
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Comment on agent fees
good
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Apr 11,2017
Minithumbup
Nick Griffiths
Nick Griffiths
Hannah Petrie
Hannah Petrie
By: 'Carm3n'
Apr 11,2017
4 people found
this helpful
A great team, they have been very helpful since we started looking for our new home. We could see respect and joy in everything they did. Big thanks....
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Comment on agent fees
Good
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By: Nick Griffiths
Aug 14, 2017
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Thanks Carmen, I hope you're happy in your new home! ...
Mar 27,2017
Minithumbup
James Manners
James Manners
Nicky Manners
Nicky Manners
By: 'Anne Methold'
Mar 27,2017
3 people found
this helpful
I need more staff members to commend! All Manners' staff have served me well for 20 years or so - they have been supportive and ready with good advice. I would recommend them 100%....
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Comment on agent fees
completely fair
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Feb 23,2017
Minithumbup
Nick Griffiths
Nick Griffiths
Nicky Manners
Nicky Manners
By: 'PeteM'
Feb 23,2017
4 people found
this helpful
Manners Residential gave me some great advice on buy to let in Woking. Nick's knowledge of the local area led me to a great property which the team at Manners worked tirelessly to source the right tenant. The property is now occupied and their in-house ...
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Comment on agent fees
Competitive and good value for money.
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By: Nick Griffiths
Feb 23, 2017
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Pete, Thanks for your great review, I'm very pleased we were able to help you get on the property investment ladder. I've passed your comments around to the staff who are delighted they could also help you. Thanks again! ...
Feb 23,2017
Minithumbup
Nick Griffiths
Nick Griffiths
By: 'Andy'
Feb 23,2017
4 people found
this helpful
Helpful staff, great service, good choice of service levels for reasonable fees. I would thoroughly recommend Manners Residential if you're looking to sell or rent your property....
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Comment on agent fees
They offer a lot for not a lot.
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By: Nick Griffiths
Feb 23, 2017
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Thanks Andy for your review, as you've experienced it's a team effort! ...
Feb 23,2017
Minithumbup
Nick Griffiths
Nick Griffiths
By: 'SB'
Feb 23,2017
3 people found
this helpful
Looking for a new home is hard enough without having to deal with all the plethora of estate agents in the town. But something was different about Manners Residential. They took the time to listen to my requirements, they let me look around the properties ...
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Comment on agent fees
N/A
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By: Nick Griffiths
Feb 23, 2017
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Thank you for your positive review, we aim to please! Good luck in your new home! ...
Feb 21,2017
Minithumbup
Nigel Gillespie
Nigel Gillespie
Nicky Manners
Nicky Manners
By: 'Simon L'
Feb 21,2017
3 people found
this helpful
Have now used Manners for over 10 years. For tenant find only. They are diligent, proactive, professional and wise. Great advice and keep you informed at all times. Won't hesitate to recommend them....
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Comment on agent fees
Reasonable
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Feb 16,2017
Minithumbup
By: 'GK Woking'
Feb 16,2017
4 people found
this helpful
Manners managed our buy to let property in Woking for over 2 years. In addition to finding us a good tenant we appreciated their professional and personal approach. Importantly for us property inspections were undertaken as agreed and any landlord or tenant issues were dealt with ...
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Feb 03,2017
Minithumbup
Nick Griffiths
Nick Griffiths
By: 'Mary Williams'
Feb 03,2017
4 people found
this helpful
I would have given Manners Residential 10 stars if I could! They are excellent at what they do. Nick's advice is honest. Their fees are fair. I would certainly recommend them to anyone looking to sell or rent their home....
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Comment on agent fees
They provide an excellent level of service for the money, always go above & beyond.
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By: Nick Griffiths
Feb 03, 2017
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Thank you Mary for your positive review and of course your recommendation. ...
Feb 03,2017
Minithumbup
Nick Griffiths
Nick Griffiths
By: 'Alison Leeming'
Feb 03,2017
3 people found
this helpful
I have dealt with many letting agents over the years but in my opinion Manners Residential is by far the best Woking property agency that I have ever had the pleasure to deal with. The staff are extremely knowledgeable, professional and above all courteous. Nothing ...
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Comment on agent fees
Manners Residential have a clear and concise fee structure, which is vital for any Landlord to consider when selecting a trustworthy company to deal with such a high value asset like an investment property.
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By: Manners Residential
Feb 03, 2017
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We really appreciate your glowing review. Your comments have been passed onto our staff who are delighted. Thank you! ...
Feb 03,2017
Minithumbup
Nick Griffiths
Nick Griffiths
By: 'Sam Barnes'
Feb 03,2017
2 people found
this helpful
Great experience. Nick really knows how to look after you. What you see with Manners is what you get. Overall a fantastic service given by knowledgeable staff....
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Comment on agent fees
Fees competitive, no hidden extras, everything explained from the offset. Also no surcharging of contractors invoices either which seems to be common place amongst some others in the town.
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By: Nick Griffiths
Feb 03, 2017
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Thanks Sam, We believe in offering a transparent service to our clients and I'm pleased you're happy with our service. ...
Feb 03,2017
Minithumbup
Nick Griffiths
Nick Griffiths
Nick Griffiths
Nick Griffiths
By: 'Happy Landlord'
Feb 03,2017
2 people found
this helpful
Having dealt with a number of so called "agents" in Woking (mentioning no names but they lay in Commercial Way), I was recommended Manners Residential from another local Landlord. Best decision I've made. From the very start of our business relationship they have ...
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Comment on agent fees
Fees reflect the excellent service provided.
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Jan 31,2017
Minithumbup
James Manners
James Manners
Nicky Manners
Nicky Manners
By: 'jakey'
Jan 31,2017
2 people found
this helpful
I have used Manners to let my flat for the past 12 years. Over this time they have been helpful and efficient in providing good tenants. James and Nicky have also given me useful advice on occasions....
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By: Nick Griffiths
Jan 31, 2017
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Thank you for your positive review and also for your loyal custom over the years. Your comments have been passed to James & Nicky who are delighted you took the time to mention them. ...
Jan 30,2017
Minithumbup
James Manners
James Manners
Nick Griffiths
Nick Griffiths
By: 'Susan Halligan'
Jan 30,2017
2 people found
this helpful
Having recently inherited a property, I decided that the sensible thing would be to keep hold of it and therefore renting was the way to go. An acquaintance recommended that I contact Manners Residential as in his experience it was the very best company to ...
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Comment on agent fees
Good value for money.
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By: Nick Griffiths
Jan 31, 2017
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Thank you for your positive review regarding your recent dealings with Manners Residential and I am pleased to read you found the experience stress free. Your comments have been passed to the relevant staff members who are extremely pleased with your kind comments. ...
Jan 27,2017
Minithumbup
James Manners
James Manners
Nicky Manners
Nicky Manners
By: 'Jo Evans'
Jan 27,2017
2 people found
this helpful
I have used Manners Residential for a number of years and would highly recommend them for their professionalism. My opinion is they are the best Letting Agent in Woking....
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Comment on agent fees
I consider the fees to be in line with the market locally, but the service is much better
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By: Nick Griffiths
Jan 31, 2017
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You're review is very much appreciated and has been circulated to all of our wonderful staff. Thank you! ...
Nov 14,2016
Minithumbup
By: 'Julia'
Nov 14,2016
2 people found
this helpful
Professional, trustworthy and friendly with sound advice. I would highly recommend Manners Residential. They have a thorough knowledge of the local market both for residential lettings and selling....
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Comment on agent fees
I would rather be paying less than 11% full management (but they do a good job) as I've been with Manners Residential Lettings since May 2012. Ideally, between 8-9%.
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Nov 11,2016
Minithumbup
James Manners
James Manners
Nick Griffiths
Nick Griffiths
By: 'Robin Collis'
Nov 11,2016
2 people found
this helpful
James and NIck ,and other members of staff have been exceptionally help to me , a landlord, if both selecting properties to buy to let, and in managing tenants. their advice has been invaluable. I have previously used another letting agent in Woking, but Manners Residential ...
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Comment on agent fees
Very reasonable for what they do
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Sep 14,2016
Minithumbup
James Manners
James Manners
By: 'Lee & Natalie Staples'
Sep 14,2016
2 people found
this helpful
Highly recommend purchasing a property via manners. The staff are knowledgable, helpful and friendly, they are quick to respond to any emails we sent and we never has to chase them. Everything with our purchase went smoothly and we are very happy customers! Thank you ...
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Jul 08,2016
Minithumbup
By: 'John'
Jul 08,2016
2 people found
this helpful
Really nice guy, super chilled. Helped us find a Flat that we wanted and we didn't once feel pushed into anything....
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Comment on agent fees
Reasonable
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Jul 06,2016
Minithumbup
Nigel Gillespie
Nigel Gillespie
By: 'good letting agency'
Jul 06,2016
2 people found
this helpful
Professional and pleasant conversations with Manners. Appointments and agreements were always respected. Honest, transparent communication. At key handover, everything was there as promised. The house we rent needs some work to be done but we are confident Manners is on top of things....
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Comment on agent fees
market compliant
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By: Nigel Gillespie
Jan 31, 2017
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Thanks for your review, it means a lot. I hope things are going well in your home. ...
Areas covered
  • GU21
  • Woking
  • GU22
  • Guildford
  • GU1
  • GU4
  • GU3

NAEA ARLA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
90 0 22 9 6 0 8 0 1 1

Agent Fees

Competitive Fee Structure
Last updated at 12:16 PM 31/01/2017 by Nick Griffiths

Complaints Procedure

No procedure set.
Last updated at 12:16 PM 31/01/2017 by Nick Griffiths
James Manners James Manners
Managing Director 37 reviews

About James James started his career in estate agency as an office junior in 1986, and has been selling, letting and managing residential properties all his working life. It was always his ambition to own his own View full profile
Nicky Manners Nicky Manners
Property Manager 24 reviews

About Nicky Nicky is a highly experienced property manager with a passion for property who has worked in the industry since 1985. After taking a short career break to bring up her two young children, Nicky joined View full profile
Nick Griffiths Nick Griffiths
Director of Lettings and Sales 33 reviews

About Nick Having been in the property industry since 1995, Nick has a wealth of estate agency experience, as well as a fantastic knowledge of the Woking and surrounding areas. Since joining Manners Residential View full profile
Nigel Gillespie Nigel Gillespie
 11 reviews

About Nigel As well as being a hugely experienced property professional, Nigel has also lived in the local area all of his life....A great combination that has helped literally thousands of tenants and purchaser View full profile
Hannah Petrie Hannah Petrie
 4 reviews

About Hannah Hannah has worked in estate agency since leaving Brooklands College and is now the Lettings Co-ordinator at Manners Residential. Hannah not only provides invaluable support to the lettings team, she l View full profile
Danielle Clark Danielle Clark
Property Negotiator 0 reviews

About Danielle Danielle is a smart and hard working individual who thrives on providing professional and helpful property advice to our clients. She has an infectious and bubbly personality which puts everyone at ea View full profile
Mark Davison Mark Davison
Property Negotiator 1 reviews

About Mark Having already enjoyed a successful career in the retail and hospitality industries, Mark has now entered into the property industry. He has joined us as a Property Negotiator and is really enjoying h View full profile

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Opening hours


  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed

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