Mann
4.3/5, 815 reviews
84% recommended
90% sales valuation accuracy
93% sales fee satisfaction
93% lettings valuation accuracy
89% lettings fee satisfaction
Countrywide plc is the most successful estate agency and financial services group in the UK. Our company embraces the largest firm of estate agents, valuers, letting agents and conveyancers in the country. show more Countrywide plc is the most successful estate agency and financial services group in the UK. Our company embraces the largest firm of estate agents, valuers, letting agents and conveyancers in the country.

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £26,000 £46,250,000
Lettings 93% 89% £425 £2,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
219 5 247 50 120 18 69 14 27 46
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA RICS TPOS Sales TPOS Lettings TPOS DPS TDS Relocation Agent Network
Latest Properties

No Properties

“Extremely helpful...”

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Aug 15,2019
Minithumbup
By: 'Katie mcmahon'
Aug 15,2019
0 people found
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Extremely helpful and very happy with he service provided they went out there way to help us in many occasions. We are very great full off everything they have done....
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“Review...”

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Jul 30,2019
Minithumbup
By: 'Csilla Carrington'
Jul 30,2019
0 people found
this helpful
Our letting agent was Matthew and he made the process smooth from viewing to moving in. He also made it possible for us to move in on the same day the previous tenants moved out. We also dealt with Katie, she is extremely helpful and ...
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“I found Mann to be professional and courteous...n...”

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Jul 27,2019
Minithumbup
By: 'Gaynor Mitchell'
Jul 27,2019
0 people found
this helpful
I found Mann to be professional and courteous. Lucy is a great asset to the company. She pursued the sale to the end. They made the whole procedure straightforward. I would recommend them to anyone selling in this present climate....
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“Absolutley Terrible :( ......”

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Jul 24,2019
Minithumbdown
By: 'Wissam Cheib'
Jul 24,2019
0 people found
this helpful
Absolutley Terrible :( I advertised my property with Mann in Sidcup 5 months ago. Shortly after Mann closed their Sidcup branch and moved all property files from their Sidcup office to the Dartford office. As a customer I wasnt notified of the closure of their branch had ...
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“Excellent advice backed up with solid sales.......”

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Jul 23,2019
Minithumbup
Charles Talbutt
Chevali
By: 'Paul Vaughan'
Jul 23,2019
0 people found
this helpful
Excellent advice backed up with solid sales. Initial meeting with Mann was disappointing for us in that they gave us an evaluation that was way below what we expected. However, it was clear that Charles had done his homework and by the time we were ...
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“Would strongly recommend Mann Lettings' servi......”

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Jul 18,2019
Minithumbup
By: 'Kelly Menir'
Jul 18,2019
0 people found
this helpful
Would strongly recommend Mann Lettings' services. I was looking to rent out my property for the first time and the whole process from my first interaction to my new tenants movings in went very smoothly. I appreciated the care that Scott and his team took ...
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“Excellent Service...”

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Jun 20,2019
Minithumbup
By: 'Anish S'
Jun 20,2019
0 people found
this helpful
Always top service and am a returning landlord to use Mann Lewisham and in particular work with Scott and his staff....
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Comment on agent fees
Good value
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“Thoroughly Recommend!...”

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Jun 19,2019
Minithumbup
By: 'Sharon'
Jun 19,2019
0 people found
this helpful
We would like to thank Sian for all her constant hard work! At all times Sian has kept us up to date with any information & been so helpful & friendly! Thank you Sian for helping us with our purchase of our new home & making the whole ...
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Comment on agent fees
Good
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“Great service...”

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Jun 19,2019
Minithumbup
By: 'Lucy'
Jun 19,2019
0 people found
this helpful
Both Roberta and Scott gave great service throughout the process. They were professional and helpful in seeking a tenant for me....
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Comment on agent fees
Reasonable
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“Amazing service...”

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Jun 11,2019
Minithumbup
By: 'Sian Bailey'
Jun 11,2019
0 people found
this helpful
When we first viewed the house we were shown the property by Ian, the viewing and in fact, the whole buying process was a pleasant experience. We did not feel pressured at all by Ian when we were viewing the property, we were able to ...
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Comment on agent fees
As we were buying through the agent we had no fees to pay, so cannot comment on their fees.
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“Fantastic service!...”

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May 23,2019
Minithumbup
By: 'Amy'
May 23,2019
0 people found
this helpful
We chose Mann to sell our home as we had used them previously and they were fantastic. This time around they didn't disappoint! From initial valuation to completion the whole team were really proactive in getting us viewings and gave us feedback after every one. ...
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Comment on agent fees
Worth every penny
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“Excellent...”

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May 21,2019
Minithumbup
By: 'Christian & Gemma'
May 21,2019
0 people found
this helpful
Sian provided us with an excellent service throughout our sale. Whenever there was a hold up in the chain ahead, she was proactive in chasing this for us, keeping us informed, as well as our buyers too. I could not recommend the whole team at ...
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Comment on agent fees
Very reasonable
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“First time buyers...”

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May 13,2019
Minithumbup
By: 'Emily & David'
May 13,2019
0 people found
this helpful
Me and my partner were first time buyers who's prospective property was listed by Mann. We cannot thank Sian enough for the service we received throughout the whole process. She was incredibly responsive to queries and kept us updated as much as possible throughout. Given ...
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Comment on agent fees
N/A
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“Supportive...”

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May 08,2019
Minithumbup
By: 'Sue'
May 08,2019
0 people found
this helpful
Extremely helpful and kind to act as a go between for both parties solicitors. Without your help I don't think it would have gone so smoothly....
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“Really Professionals...”

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Apr 29,2019
Minithumbup
By: 'Jorge'
Apr 29,2019
0 people found
this helpful
Willing to help people Responsible people Communicative persons All done following what we was discussed Always asking me if there is doubt on the process...
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Comment on agent fees
It could have been lower
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“Review of service...”

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Apr 01,2019
Minithumbup
By: 'Emma Thorburn'
Apr 01,2019
0 people found
this helpful
Mann Lettings Lewisham have been very helpful and quick by helping me with my search and finding the perfect property for me! I would highly recommend them. Very professional and quick with enquiries too!...
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Comment on agent fees
Good
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“Run away, they are liers and will take your money...”

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Mar 22,2019
Minithumbdown
By: 'MR M D'
Mar 22,2019
0 people found
this helpful
I contacted this company on January, for see a house in thamesmead. At the view day I informed that I have a dog, the agent told me that i need to pay extra 2 weeks deposit, but was fine, also he told me about 500,00 holding deposit, ...
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Comment on agent fees
Take fees from anyone, and make hard tine for gave it back
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“Wonderful...”

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Mar 20,2019
Minithumbup
By: 'Byron'
Mar 20,2019
0 people found
this helpful
From start to finish I have been highly impressed with the service provided. Highly professional and efficient, would highly recommend to anyone....
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Comment on agent fees
Good
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“Capable & Effective...”

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Mar 10,2019
Minithumbup
By: 'Olumide'
Mar 10,2019
1 people found
this helpful
Had a mix up in the address on the tenancy agreement and had to resolve it urgently. Was highly impressed with the way Katie handled it very professionally, delivering it days ahead of the time promised. She has always returned calls and deliver on her ...
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Comment on agent fees
The fee is very reasonable
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“Landlord...”

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Mar 09,2019
Minithumbup
By: 'ss'
Mar 09,2019
0 people found
this helpful
Excellent service. Has been incredibly proactive in helping to manage property and dealing with tenants. I would highly recommend his services....
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“Poor service...”

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Mar 06,2019
Minithumbdown
By: 'CS'
Mar 06,2019
0 people found
this helpful
The team at the Swanley branch were friendly and helpful to deal with in regards to viewings and getting the tenancy arranged. Unfortunately it was all downhill from there. Nobody turned up at the arranged time to do the check in and inventory, I had ...
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“Very Helpful...”

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Mar 05,2019
Minithumbup
By: 'Jane and Alex'
Mar 05,2019
0 people found
this helpful
I have never let a property before and as a first time landlord Stacey was very helpful for both myself and my sister, from day one she was very infortmative offering us the best service for what we needed! My property was let very quickly ...
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“House sale...”

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Mar 02,2019
Minithumbup
By: 'Paul G'
Mar 02,2019
0 people found
this helpful
Through no fault of Mann Gosport, it took a while to get my house sold and completed. My buyers had been in place for over 7 months (also selling with Mann) but the chain kept collapsing further down the line with other agencies The reason for ...
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Comment on agent fees
Very fair
Was this helpful? Yes

“Client Review...”

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Feb 28,2019
Minithumbup
By: 'The perfectionist'
Feb 28,2019
0 people found
this helpful
Generally looks after clients well. Areas to be improved include responsive times including returning calls when client leaves voice mail. The more responsive the better that trust....
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Comment on agent fees
Agents fees are fair.
Was this helpful? Yes

“Excellent Service...”

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Feb 26,2019
Minithumbup
By: 'Josh'
Feb 26,2019
0 people found
this helpful
From start to finish the service I have received has been nothing but outstanding. I have been kept well informed throughout the entire process, both Ian & Sian were always available for a phone call/email or for me to pop in if required and were ...
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“Very proactive in helping getting things sorted...”

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Feb 13,2019
Minithumbup
By: 'Steve'
Feb 13,2019
0 people found
this helpful
Very engaged through the process and proactive in resolving matters. Speedy in gertting people in to view the property which resulted in a quick offer at the asking price....
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“Excellent customer service...”

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Feb 11,2019
Minithumbup
By: 'Rebecca'
Feb 11,2019
0 people found
this helpful
Sian has led us through the process of my husband and I buying our first home, and we could not have asked for better customer service. All emails and calls were answered promptly and we always knew what was happening and when as Sian would ...
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“Great service!...”

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Feb 01,2019
Minithumbdown
By: 'KG'
Feb 01,2019
0 people found
this helpful
Really great service from Mann Lettings at Lewisham. Good communication, all went smoothly from start to finish! I would highly recommend Mann Lettings....
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Comment on agent fees
Initially thought they were a bit high, but service excellent.
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“Outstanding Service...”

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Jan 24,2019
Minithumbup
By: 'Mrs Slocomb'
Jan 24,2019
0 people found
this helpful
If you are looking for above and beyond service then this is the estate agent for you. I would highly recommend anybody looking for an estate agent to use Mann. Their advice and guidance throughout the sale of my property has been comprehensive and went ...
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Comment on agent fees
Fees were reasonable and in keeping with current market competition
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“I do not recommend....”

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Jan 19,2019
Minithumbdown
By: 'Joanna Wlosiniak'
Jan 19,2019
0 people found
this helpful
+ fast handling of rent issues + very good contact - fob to the key was to be ready within 3-4 days, we wait almost 2 months and we do not know anything, we still only translate to another date. - no heating in the apartment, we reported ...
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Comment on agent fees
Marina is a nice, contact person. I have no problem with her. I have a problem as the agency disposes of people if they have a problem with the apartment
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:26 PM 13/07/2017 by scott davies

Awards won by Mann

Individual Branch Awards

London, SE6

Redhill, RH1

Chessington, KT9

Swanley, BR8

Beckenham, BR3

London, SE13

London, SE12

Gosport, PO12

Dartford, DA1

Sidcup, DA14

Sutton, SM1

Bromley, BR1

Guildford, GU2


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