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Countrywide plc is the most successful estate agency and financial services group in the UK. Our company embraces the largest firm of estate agents, valuers, letting agents and conveyancers in the cou Read full description...Countrywide plc is the most successful estate agency and financial services group in the UK. Our company embraces the largest firm of estate agents, valuers, letting agents and conveyancers in the country.
 
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Properties for sale
Properties for rent
Nov 11,2014
Minithumbup
By:
Nov 11,2014
Featured Review
0 people found
this helpful
It is always hard searching for a property to rent that you can call home. Me and my partner are quite fussy and we can be a pain when it comes to detail. Rhys, however, made this process easy. He listened to our requirements and made sure every property which he took us too had everything we wanted. And now we are in our home and love it and it's all thanks to Rhys and Ryan. They are both very professional and made us both feel comfortable when on viewings and on the phone. I will be telling al...
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Was this helpful? Yes
Jul 24,2016
Minithumbup
By:
Jul 24,2016
0 people found
this helpful
New to the area and not having let a property there before I followed my usual practice of calling up the top Google listed agents in the area. I quickly narrowed the search to a couple of EA's who were both able to send a rep round the following day. Peter, manager at Mann's Catford branch, was first round, and by the end of the visit I had already signed up. For me, the charges and the T & C's were the main considerations and I was quite sure the deal wouldn't be bettered. Being listed...
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Comment on agent fees
(see above)
Was this helpful? Yes
Jul 19,2016
Minithumbup
By:
Jul 19,2016
0 people found
this helpful
this agent was very helpful was in contact all the time to make sure we had everything we needed. i felt that any questions or anything i needed to ask they was very welcoming....
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Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
If you ever want to rent your property Tim from Mann Lettings can be the best agent who can help you around Dartford area. I have invited him for valuation at 3pm an till late evening the property was on market and also kept me update nearly every day of how many people are interested in my property. He has found a tenant for me in a few days. Tim is very professional and dedicate to his job. Thanks to Luke he helped as well. Alex and Irina...
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Comment on agent fees
Very reasonable price.
Was this helpful? Yes
Jul 05,2016
Minithumbup
By:
Jul 05,2016
0 people found
this helpful
It was a very quick process and easy to follow with Haydar answering all our questions putting our mind at ease. Really good service....
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Comment on agent fees
Good fees
Was this helpful? Yes
Jun 17,2016
Minithumbup
By:
Jun 17,2016
0 people found
this helpful
Scott - professional, thorough, clear, quick and sharp. He helped me to find a place to rent in Beckenham that was perfect for us. An excellent estate agent - would recommend him to anyone looking for a property....
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Comment on agent fees
Fees seemed fair.
Was this helpful? Yes
Jun 13,2016
Minithumbup
By:
Jun 13,2016
0 people found
this helpful
Luke was brilliant in helping us secure our first rental property - very friendly & helpful. We'd definitely recommend him to anyone looking for somewhere to rent!...
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Was this helpful? Yes
Jun 10,2016
Minithumbup
By:
Jun 10,2016
0 people found
this helpful
Gary is the most approachable, efficient and professional gent. The process ,whilst being an anxious wait was fair and Gary always called me when he said he would. In addition to Gary I have to compliment both Amy & Sarah on their friendly, knowledgeable, efficient service. Nothing has been too much trouble and I am always greeted with a warm and friendly approach. The team have made my move seamless and pleasant, and I would highly recommend them to anyone for any property need. I have mad...
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Comment on agent fees
In line with current market trend.
Was this helpful? Yes
Jun 09,2016
Minithumbup
By:
Jun 09,2016
0 people found
this helpful
Good communication and a quick turnaround in finding new tenants that resulted in no void period at all. I would recommend the team at Beckenham and will continue to use them for my letting requirements....
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Was this helpful? Yes
Jun 09,2016
Minithumbup
By:
Jun 09,2016
0 people found
this helpful
I recently rented a property through Mann Dartford and had the pleasure of having Luke Smith as my agent. He was very professional from start to finish, kept me fully informed of all developments and maintained a friendly and courteous manner throughout. The whole experience was straight forward and transparent from the first phone call to picking up my keys. Thank you Luke...
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Was this helpful? Yes
Jun 06,2016
Minithumbup
By:
Jun 06,2016
0 people found
this helpful
Amy dealt with everything very efficiently and was always very helpful - explaining things very clearly along the way. Thank you!...
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Was this helpful? Yes
May 27,2016
Minithumbup
By:
May 27,2016
0 people found
this helpful
Letting out a property for the first time I felt apprehensive, therefore, having already seen highly positive reviews relating to Tim at Mann Lettings Dartford, I invited him to view the property. He is extremely knowledgeable in his field and conducts his business with total professionalism. From start to finish he listened to the requirements and worked hard to find good suitable tenants. After a few false starts, which could not have been anticipated, success was delivered. He is assisted...
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Was this helpful? Yes
May 24,2016
Minithumbup
By:
May 24,2016
0 people found
this helpful
Scott, James and Catherine were all extremely polite and helpful with all aspects of the tenancy agreement processing. All elements of the agreement were carefully explained and we were also able to meet the landlords directly which was a big help....
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Comment on agent fees
Fees were average for the area, however I feel they were a little high.
Was this helpful? Yes
May 23,2016
Minithumbup
By:
May 23,2016
0 people found
this helpful
Sarah was brilliant, very thorough and took us through the process of becoming a landlord very well. No questions were too much trouble and she provided some very helpful advice. I was really pleased with the service we received and the progress that has been made with our letting. Many Thanks Sarah!...
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Comment on agent fees
Good
Was this helpful? Yes
May 19,2016
Minithumbup
By:
May 19,2016
0 people found
this helpful
Overall I have had a mixed experience with Manncountrywide in Woolwich. To start with I dealt mostly with Rhys and Ryan. They both helped me set up my property and find tenants for it. Ryan in particular was extremely helpful, responding to my queries quickly. Once the flat was rented out, my experience has not been so good. Linsey, who deals with the set up for the landlord zone, the online landlord service, has yet to set up my account, after more than 2 months. I do not get updates at all an...
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Comment on agent fees
I would recommend this agent, as they clearly know the area, but I do feel the fees are too high for the level of service I am getting now.
Was this helpful? Yes
May 16,2016
Minithumbup
By:
May 16,2016
0 people found
this helpful
Mr. Haydar Shubbar is very professional and he has done an excellent job. With his help, I have found an ideal room and his talents and effort are highly appreciated. Best regards, Richard Sun...
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Comment on agent fees
Good
Was this helpful? Yes
May 13,2016
Minithumbup
By:
May 13,2016
0 people found
this helpful
Very kind and helpful staffs. They kept me up to date with processes. They have been friendly. Overall I am very happy....
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Was this helpful? Yes
May 12,2016
Minithumbup
By:
May 12,2016
0 people found
this helpful
Having been torn between letting my property privately or using a letting agent, I decided to go see what my local agents could offer. I was very pleasantly surprised how honest Scott was regarding the market and he told me exactly what I had to do to get the property let, which seemed to happen overnight! The tenants they found were very high calibre and Haydar constantly kept me updated with feedback regarding viewings. The team were incredibly responsive and managed to get me asking price for...
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Comment on agent fees
I have been quoted competitive fees by other agents, but felt that the honesty & sincerity of the Mann made them stand out
Was this helpful? Yes
May 12,2016
Minithumbup
By:
May 12,2016
0 people found
this helpful
Hi, very good service by this team, Amy knew straight away what would suit me and was able to fix up a viewing very quickly. Slight problem with confused access time's on the day but sorted out quickly by Sarah. David...
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Was this helpful? Yes
May 11,2016
Minithumbup
By:
May 11,2016
0 people found
this helpful
Sarah was excellent when dealing with us, she was polite and very professional. The speed in which she turned things around was impressive and always provided us with information we required promptly and accurately. We recieved brilliant customer service. Thank you! Amy was also proffessional and welcoming....
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Comment on agent fees
Good
Was this helpful? Yes
May 11,2016
Minithumbdown
By:
May 11,2016
0 people found
this helpful
If I could rate this agent less then one star I would have. Firstly they moved our move in date at the last minute due too works needing too be done too the property me and my partner accept this but upon moving in nothing had been done. We moved into a flat where the front door lock was hanging off and was not secure, we had no electricity due too being given a faulty electric key and when we did get electric on Monday morning that I had too arrange two of the lights within the property were no...
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What agent could do to change your mind?
Bad over priced for what you get.
Comment on agent fees
Bad over priced for what you get.
Was this helpful? Yes
May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
Scott Mathews, a Senior Lettings Negotiator for Mann has done a very good job. His calm, was a great help to us when our apprehensions regarding a property search was at an all-time high. His approach of the situation, his knowledge and his remarkable diligence- abilities are rare indeed and extremely needed in the Letting field. If the quality of a firm's employees is an indication of future success, then Mann has a very bright future....
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Was this helpful? Yes
May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
Sarah Walker has made my tenant experience a very smooth process and she is at hand to help with any teething problems regarding settling in to 15 Saxby Apartments The Fold Sidup plus she also sorted the phone and Internet problem direct with the Landlord where by we both save money as he previously took out a contract. Please forward this positive feedback to Sarah's line manager for use in her annual appraisal Best regards Michael Doolan...
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Comment on agent fees
Good in my opinion but my work footed the bill Therefore I didn't have to consider these costs
Was this helpful? Yes
May 05,2016
Minithumbup
By:
May 05,2016
0 people found
this helpful
The service that I have received from the Mann's team at the Swanley office has been absolutely excellent. This is the first time that I have been a landlord, and the team could not have been more helpful in guiding me through the whole process. Gary gave me a very clear brief when we first met, and the flat was advertised within the following two days. The flat was extremely well marketed, and the first viewing resulted in a full price offer. Sarah has done an excellent job of setting up my acc...
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Comment on agent fees
The fees are perfectly reasonable in view of the very high quality service that I have received.
Was this helpful? Yes
May 05,2016
Minithumbup
By:
May 05,2016
0 people found
this helpful
Amazing service from the ladies, especially with some niggles that we had. Could not have asked for anything more! Went above and beyond what anyone could expect :)...
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Comment on agent fees
Average
Was this helpful? Yes
Apr 30,2016
Minithumbup
By:
Apr 30,2016
0 people found
this helpful
Tim helped us rent out our property in Dartford. Brilliant service and a tenant was found in a matter of days. The process was quick and easy and I would go back to Tim with any other properties. Would definitely recommend....
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Comment on agent fees
Competitive
Was this helpful? Yes
Apr 28,2016
Minithumbup
By:
Apr 28,2016
0 people found
this helpful
Tim and Luke provided excellent advice, service and communication throughout the process of letting my flat. They were spot on with their advice on the level of rent and how to market the property. Thoroughly recommend them...
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Comment on agent fees
Very competitive fees
Was this helpful? Yes
Apr 27,2016
Minithumbup
By:
Apr 27,2016
0 people found
this helpful
I found Azfarul, Katherine and Peter not only very professional but extremely helpful and would highly recommend them. I, as a landlord have been using another agent quite happily for many years and decided to multi advertise with Mann on this occasion as my recent letting was taken longer than I expected. They found a most suitable tenant very quickly and the correspondence I had, both verbal and written could not be faulted. I am a very cynical person and normal do not review estate agents we...
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Comment on agent fees
Excellent after some negotiation
Was this helpful? Yes
Apr 22,2016
Minithumbup
By:
Apr 22,2016
0 people found
this helpful
Both Luke and Tim worked very hard to find me a tenant. They are efficient, courteous and professional in their approach to their work and their customers. Nothing is too much trouble and I would highly recommend....
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Was this helpful? Yes
Apr 21,2016
Minithumbup
By:
Apr 21,2016
0 people found
this helpful
As a first time seller I really did not know what to expect and how the selling process worked. Michael was brilliant and I knew I could contact him no matter how stupid my questions were during the whole selling process he was always friendly knowledgeable and a reassuring voice. Mann Countrywide as an estate agent were amazing they organised an open day and we had loads of viewings and a choice of offers Michael spent the whole day from 11 onwards with viewers every 15 minuets he worked hard t...
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Comment on agent fees
The agents fees were very reasonable and exactly what we agreed on.
Was this helpful? Yes
Apr 18,2016
Minithumbup
By:
Apr 18,2016
0 people found
this helpful
Friendly, helpful and easy to deal with. I feel they went above and beyond and did all they could help what is usually a stressful experience be as smooth and painless as possible....
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Comment on agent fees
Standard for property type and size
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
159 4 127 31 30 11 13 15 10 43

Job vacancies

Please see a list of jobs available

Review Statistics for Foxtons

Valuation and Fee Performance
71 % customers were satisfied with agent's fees 87 % accuracy of agent's valuations

Sales and lettings value statistics
Price range of properties sold by the agent Price range of properties rented by the agent
 
Minimum:83000 Minimum:275
Maximum:2370000 Maximum:12013

Review Summary

 
Total Reviews:764
Total Ratings:770
First Review:24/04/2007
Latest Review:30/04/2015
Overall Review Performance
 
Recommend:518
Disapprove:252
Satisfaction:68 %

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:45 Recommend:166 Recommend:190 Recommend:78
Disapprove:38 Disapprove:137 Disapprove:14 Disapprove:5
Satisfaction:55 % Satisfaction:55 % Satisfaction:94 % Satisfaction:94 %

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:21 Recommend:13
Disapprove:0 Disapprove:1 Disapprove:23 Disapprove:30
Satisfaction:- Satisfaction:0 % Satisfaction:48 % Satisfaction:31 %

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:2 Disapprove:0 Disapprove:0
Satisfaction:0 % Satisfaction:- Satisfaction:-

Agent Fees

Created at 1:00 AM 01/01/1970. Last updated at 1:00 AM 01/01/1970 by


Complaints Procedure

No procedure available.
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Firm rankings



Branch
45 High Street, Alton GU34 1AW
(2)
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45-47 High Street, Ashford TN24 8TF
(3)
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79 Castle Street, Canterbury CT1 2QD
(10)
show all branches (99)
Branch
78 High Street, Fareham PO16 7AW
(0)
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47 The Borough, Farnham GU9 7NS
(1)
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39 The Hart Centre, Fleet GU51 3LA
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88 High Street, Gillingham ME7 1AX
(1)
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41 High Street, Godalming GU7 1AU
(0)
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10 Windmill Street, Gravesend DA12 1AF
(3)
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78-78A Eltham High Street, London SE9 1BX
(0)
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36 High Street, Maidstone ME14 1JH
(0)
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150A High Street, Medway ME1 1ER
(1)
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126 High Street, Medway ME4 4BY
(2)
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274 High Street, Orpington BR6 0NB
(0)
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35 Broadway, Sheerness ME12 1TP
(0)
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3 Central Avenue, Sittingbourne ME10 4BX
(0)
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337 Shirley Road, Southampton SO15 3JD
(2)
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10 Clarendon Road, Southsea PO5 2EE
(0)
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11 Wellington Way, Waterlooville PO7 7ED
(0)
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112 Welling High Street, Welling DA16 1TJ
(0)
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88 St. Thomas Street, Weymouth DT4 8EN
(1)
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40-42 Commercial Way, Woking GU21 6EN
(2)
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29 Princes Street, Yeovil BA20 1EG
(4)
Centre Way Branch
15 Locks Heath Centre, Southampton SO31 6DX
(1)
High Street Branch
Olivers House, GU27 2JY
(1)
Beckenham MANN
30 High Street, Beckenham BR3 1AY
(25)
Bromley
30 High Street, Bromley BR1 1EA
(31)
Catford Mann
121 Rushey Green, London SE6 4AA
(26)
Chessington Mann
9 North Parade, Chessington KT9 1QL
(2)
Cosham Branch
101B High Street, Portsmouth PO6 3AZ
(0)
Dartford Mann
14 Market Street, Dartford DA1 1ET
(36)
Eltham
78 Eltham High Street, SE9 1BX
(1)
Gravesend
201 Parrock Street, Gravesend DA12 1EW
(0)
Guildford
255 High Street, Guildford GU1 3BS
(1)
Haslemere
35a High Street, Haslemere GU27 2JY
(6)
Hedge End Branch
1 St. Johns Road, Hedge End SO30 4AA
(2)
Lee green
118 Burnt Ash Road, , London SE12 8PU
(0)
Lewisham
171 Lewisham High Street, London SE13 6AA
(45)
Mann Countrywide Woodbridge Hill
2 Aldershot Road, Guildford GU2 8AF
(6)
Margate
15 Market Place, Margate CT9 1ES
(0)
Office 1
78 High Street, Alton GU34 1EN
(3)
Office 10
241 High Street, Dorking RH4 1RT
(0)
Office 12
165 West Street, Fareham PO16 0EF
(0)
Office 15
215 Fleet Road, Fleet GU51 8BN
(0)
Office 16
6 The Parade High Street Frimley, Camberley GU16 5HY
(0)
Office 17
41 High Street, Godalming GU7 1AU
(0)
Office 18
5 The Goldsworth Park District Centre Denton Way Goldsworth, Woking GU21 3LG
(0)
Office 19
172-174 High Street, Guildford GU1 3HW
(12)
Office 2
The Estate Office Frimley Road , Ash Vale GU12 5NL
(0)
Office 20
35A High Street, Haslemere GU27 2JY
(3)
Office 21
90-92 High Street Horsell, Woking GU21 4SZ
(0)
Office 22
32 High Street Knaphill, Knaphill GU21 2PY
(1)
Office 23
39 High Street, Leatherhead KT22 8AE
(0)
Office 24
56 Victoria Road , Reading RG7 3XD
(0)
Office 25
147 Friar Street, Reading RG1 1EX
(0)
Office 26
98 School Road, Reading RG31 5AU
(0)
Office 27
49 Old Woking Road, West Byfleet KT14 6LQ
(1)
Office 28
40-42 Commercial Way, Woking GU21 1EN
(0)
Office 29
38 Market Place, Wokingham RG40 1BU
(0)
Office 32
34 Peascod Street, Windsor SL4 1EA
(0)
Office 33
24 Chalet Hill, Bordon GU35 0TQ
(0)
Office 34
40 High Street, Gosport PO12 1DF
(2)
Office 35
127 London Road, Portsmouth PO2 9AA
(7)
Office 36
Countrywide House Deweys Lane, Bournemouth BH24 1AJ
(0)
Office 37
1 Freegrounds Road, Hedge End SO30 0HG
(0)
Office 39
17 Salisbury Road, Totton SO40 3HX
(1)
Office 4
6 West End Road Bitterne, Southampton SO18 6TG
(0)
Office 40
The Old Bank House 19 The Marsh, Hythe SO45 6AJ
(1)
Office 41
15 Locks Heath Centre Centre Way Locks Heath, Southampton SO31 6DX
(2)
Office 42
17 Salisbury Road, Totton SO40 3HX
(1)
Office 44
294 Woodham Lane, Addlestone KT15 3NT
(1)
Office 45
108 High Street, Cranleigh GU6 8AJ
(0)
Office 46
128-130 High Street, Epsom KT19 8BT
(0)
Office 47
166-168 Central Road, Worcester Park KT4 8HQ
(0)
Office 49
3 Claremont Road, Surbiton KT6 4QR
(0)
Office 5
4 Charles Square, Bracknell RG12 1DF
(0)
Office 50
2 High Street, Shepperton TW17 9AW
(0)
Office 54
197-201 High Street Hampton Hill, Hampton Hill TW12 1NL
(0)
Office 55
426 Richmond Road, Kingston Upon Thames KT2 5PU
(0)
Office 56
10 Station Parade, East Horsley KT24 6QN
(0)
Office 58
9 Grand Parade High Street, Crawley RH10 1BU
(1)
Office 6
78 High Road, Byfleet KT14 7QW
(0)
Office 60
17 High Street, Leatherhead KT23 4AA
(0)
Office 7
7 High Street, Camberley GU15 3QU
(0)
Office 8
4 The Precinct Winchester Road, Chandlers Ford SO53 2GA
(0)
Office 9
101B High Street, Portsmouth PO6 3AZ
(0)
Purley Mann
921 Brighton RoadPurley, Croydon CR8 2BP
(1)
Rainham Branch
11 High Street, Rainham ME8 7HX
(0)
Redhill MANN
43 High Street, Redhill RH1 1RX
(2)
Rochester
150 High Street, Rochester ME1 1ER
(2)
Sidcup Mann
71 High Street, Sidcup DA14 6DW
(12)
South Croydon MANN
105 South End, Croydon CR0 1BG
(7)
Strood Branch
165 High Street, Rochester ME2 4TH
(0)
Sutton Mann
40 High Street, Sutton SM1 1HF
(20)
Swanley MANN
1 Manse Parade, Swanley BR8 8DA
(59)
Sydenham MANN
63 Sydenham Road, London SE26 5UA
(44)
Weavering Branch
2 Grovewood Drive North, Maidstone ME14 5TQ
(0)
Willesborough
119 Church Road, Ashford TN24 0JQ
(1)
Woolwich MANN
1 Thomas Street, London SE18 6HL
(18)

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