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  • James Smith
    James Smith
Countrywide plc is the most successful estate agency and financial services group in the UK. Our company embraces the largest firm of estate agents, valuers, letting agents and conveyancers in the cou Read full description...Countrywide plc is the most successful estate agency and financial services group in the UK. Our company embraces the largest firm of estate agents, valuers, letting agents and conveyancers in the country.
 
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Properties for sale
Properties for rent
Mar 29,2017
Minithumbup
By:
Mar 29,2017
0 people found
this helpful
I purchased a property with Mann as the estate agents and I was pleasantly surprised with the quality of their service. Ultimately as a buyer they are not being paid by me and working for the seller, but I never felt that influenced their approach to their work. Ravina was fantastic - every call answered, returned and a level of professionalism with friendliness that is seldom experienced in this day and age. I had a poor experience with other agents elsewhere not returning calls and the sellers...
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Mar 28,2017
Minithumbup
By:
Mar 28,2017
0 people found
this helpful
In the last few years I bought and sold a few property's with them and they are the best The branch from Mann in se18 is the best Office to buy and sell in se18/se2/se28/ da/ Specially Ravina Fermah she gives the best service and she knows always the right value of the property also Loveleen Kaur she got a lot of experience and giving good service...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 27,2017
Minithumbup
By:
Mar 27,2017
0 people found
this helpful
Well worth the fee! Top people, top service. Highly recommend James and his team. Excellent communication throughout, honest feedback and smooth process. Genuinely wouldn't use anyone else....
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Comment on agent fees
Excellent value for money.
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Mar 27,2017
Minithumbup
By:
Mar 27,2017
0 people found
this helpful
We would like to thank Sarah and her team especially Max for their professional approach in dealing with the Sale of our house. Everything went well and smoothly. We wish them every success in the future...
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Comment on agent fees
We were happy with the agreement we made with our Fees
Was this helpful? Yes
Mar 24,2017
Minithumbdown
By:
Mar 24,2017
0 people found
this helpful
Shocking approach to "managing" a let property - I still have nightmares about this horrible man. We had holes in the roof, rising damp, faulty electrics and then to add insult to injury he messed up my application with my next property meaning I lost money and the property. He lied on the application form and said that I hadn't paid rent for an entire year when he should have explained one month was late due to no response with leaky roof!...
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Comment on agent fees
high fees
Was this helpful? Yes
Mar 23,2017
Minithumbup
By:
Mar 23,2017
0 people found
this helpful
Company slow to start due to Christmas period. But Lisa was always working hard to get prospective buyers. She was approachable, helpful, polite and worked very hard to ensure we were happy with the process. Lisa went the extra mile and we are feel she is a huge asset to the company and this needs to be recognised. Thank you Lisa....
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Comment on agent fees
Same as most other agencies in the area.
Was this helpful? Yes
Mar 23,2017
Minithumbdown
By:
Mar 23,2017
0 people found
this helpful
The lettings agent in the gosport office are damn right rude and unreliable. No phone calls back to myself to say we were unable to rent a house due to us having a dog or the offer of rent. I chased them, but received poor excuses and no reply to a voicemail message I left just asking nicely whether the landlord had said yes or no. We just wanted a straight answer and we we're ignored. I've worked in an estate agents and I would never treat a client like they have treated me. I was promised a ph...
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Comment on agent fees
Ridiculous charges
Was this helpful? Yes
Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
this helpful
Our experience with mann was very positive. Luke kept us up to date throughout. Nothing was a hassle. Very smooth process....
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Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
this helpful
Scott, James, krisytina were very helpful and polite. Communication was excellent. Any problems I had was dealt with immediately. I wish them well for the furture....
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Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
this helpful
Luke & Tim provide an excellent, professional , very friendly service, they are always available even outside of office hours, they are both very dedicated to giving the best possible advise which makes dealing with them a pleasure... will continue to do business with them for many years to come....
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Comment on agent fees
very competitive.
Was this helpful? Yes
Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
this helpful
Great agent! Friendly service! Very pleased with agent would highly recommend! Property was let within the same day of instruction...
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Mar 21,2017
Minithumbup
By:
Mar 21,2017
0 people found
this helpful
A very professional and positive experience. Each step of the selling process was clearly explained. I asked many questions and I didn't feel rushed or the questions were futile. James is a professional. He puts clients first and makes you feel confident that you are in experienced hands. Having visited the estate agents in the High Street I found the other staff equally professional and friendly. Nothing was too much trouble. I am so pleased I was told about Mann Thank you...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Mar 18,2017
Minithumbup
By:
Mar 18,2017
0 people found
this helpful
Great communication, serious, helpful. Easy to find, he returns the calls and emails very quickly. It was really a pleasure! Thank you!...
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Comment on agent fees
Very convenient fees, lower than the ones of other agencies
Was this helpful? Yes
Mar 16,2017
Minithumbup
By:
Mar 16,2017
0 people found
this helpful
Both these members of staff have been very help full to me when dealing with any thing to do with my house , over the phone or by email....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 16,2017
Minithumbup
By:
Mar 16,2017
0 people found
this helpful
If you are looking to sell your house I would highly recommend Gary and the Swanley team at Mann. Everything from the valuation, advice, photographs and communication throughout the process was excellent....
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Comment on agent fees
Good, I was very happy with the fee agreed.
Was this helpful? Yes
Mar 15,2017
Minithumbup
By:
Mar 15,2017
0 people found
this helpful
Had a great experience with Mann in Chessington. Really helpful and sold the house really quick with no problems. Very friendly and helpful staff too....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 14,2017
Minithumbup
By:
Mar 14,2017
0 people found
this helpful
From the first time that we met Rachel she went the extra mile to make us feel assured about the property that we was looking at. She got back to us in a timely manner to all the questions that we asked, and nothing seemed to much for her to deal with for us. Her customer service support was amazing and we would definitely reccomend her to future clients....
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Comment on agent fees
Agents fees are a little steep but having said that you do get what you pay for and Mann and all of the staff at the Catford branch have been extremely courteous to us.
Was this helpful? Yes
Mar 13,2017
Minithumbup
By:
Mar 13,2017
0 people found
this helpful
The agents were brilliant and found me something very quikly. I was kept updated throughout the process. Peter & Az where great, honest and straightforward unlike most other agents on the high street....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 13,2017
Minithumbup
By:
Mar 13,2017
0 people found
this helpful
Lisa Knight is a credit and a wonderful asset to your branch in Beckenham. Around August last year Lisa contacted me after having a valuation from them. I explained the situation with my agents at the time and explained why I was staying with them. She understood my position and said that she would keep in touch. In November last year I had an offer accepted on my property, this then collapsed. Lisa spoke to me late January/early February explaining she had a client who she thought would be...
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Comment on agent fees
Acceptable.
Was this helpful? Yes
Mar 10,2017
Minithumbup
By:
Mar 10,2017
0 people found
this helpful
James and Team were very accommodating towards all whole letting of my property! Great photos and description on the website and offers came in very quickly due to their professionalism Very happy with the whole team...
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Comment on agent fees
Great, worth every penny
Was this helpful? Yes
Mar 10,2017
Minithumbup
By:
Mar 10,2017
0 people found
this helpful
We've recently purchased a property through Mann and were very impressed by their professionalism and tenacity. In what turned out to be a fairly complex, if small, chain, everyone we dealt with at Mann was friendly, knowledgable, and persistent in helping us drive forwards the process. A special mention to Kim Sweeney, who we found exceptionally helpful....
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Was this helpful? Yes
Mar 10,2017
Minithumbup
By:
Mar 10,2017
0 people found
this helpful
Mann sold our house for us after Cubitt & West failed to. We met Max when he showed us around a property while we were on the market with C&W and although we weren't in a position to make an offer he kept in touch in a friendly, discreet way so that when our Cubitt & West contract ended it was obvious to us that we should go back on with Mann. Sarah took over, gave us some honest, no-nonsense advice and the house was under offer pretty soon afterwards. She managed our buyers very w...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 10,2017
Minithumbup
By:
Mar 10,2017
0 people found
this helpful
James was extremely helpful finding our new tennants whilst we were living abroad, he was conscientious and I felt he had our best interest in mind. He managed everything making the process easy and quick with very little involvement on our side. This is all very recent but I expect a good continuing service for the upcoming tenancy....
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Comment on agent fees
Fees are very competetive
Was this helpful? Yes
Mar 06,2017
Minithumbup
By:
Mar 06,2017
0 people found
this helpful
Had extremely helpful technical advice about what may constitute communal area of the property which resulted in me saving £800. Instead of simply accepting instruction Mehmet took the time and trouble to phone and give his expert advice. Exactly what I was hoping for when decided to use Mann to manage the property. Fantastic!...
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Comment on agent fees
Worth every penny.
Was this helpful? Yes
Mar 06,2017
Minithumbup
By:
Mar 06,2017
0 people found
this helpful
I chose the estate agents Mann in Chessington to sell the house that I had recently inherited in 2016, for a number of reasons. From the very first meeting at the house, Kim the manager, came armed with all the details and listings and good advice, all of which were a great help. Other estate agents did not do this. From then on, until the property was sold, the whole team, Kim, Matt and Zoe couldn't have been more helpful, professional, friendly and approachable, nothing was too much trouble f...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 03,2017
Minithumbup
By:
Mar 03,2017
0 people found
this helpful
I enjoyed dealing with this letting agent. They were very supportive and helpful. Sometimes it's very difficult to work with agent, but this was not the case here. Now I am about to enjoy my one bedroom flat which is lovely and nice. Big thanks to Scott and Louise....
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Comment on agent fees
Good good good
Was this helpful? Yes
Mar 03,2017
Minithumbup
By:
Mar 03,2017
0 people found
this helpful
Rachel and Harry has worked tirelessly in makimg sure the sale of my property came to a perfect completion. Rachel, I have had a great time communicating with you on phone. Thanks for all your help and support. I will always recommend friends and family to country wide Catford for your great job. It is nice knowing you....
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Comment on agent fees
The fee is alot, but worth it.
Was this helpful? Yes
Mar 01,2017
Minithumbup
By:
Mar 01,2017
0 people found
this helpful
I am very happy, the guys helped me since the beginning, even if i was in rush they have tried to do them best for me! The result? I live in a very nice house now. Very thanks to this team in catford!!...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
this helpful
Thank you Daniel and Natalie to sort out the tenancy for us. Cons - You sent us the tenancy agreement the day before signing the contract, We understand the landlord gave this to you at the very last moment - but we've paid the fees to you and it comes down to you to manage these timings....
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Comment on agent fees
Too high for the quality of the service received.
Was this helpful? Yes
Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
this helpful
Katie has always been proactive, often one step ahead of us. She is extremely professional and has enormous integrity. We trust her and know she will do her very best. If she says she is going to do something she does it. She is fair to tenants and landlords alike. We feel safe in her hands...
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Comment on agent fees
N/a
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
199 6 178 34 60 12 30 15 14 46

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Agent Fees







The Initial Money consists of:

- First month’s rent in advance

- Security Deposit - one and a half month’s rent

- Administration Fee Β£50 per tenant

- Referencing Fee Β£75 per tenant

- Check-in fee - minimum of Β£72.00

- Tenancy Agreement Β£300 (if supplied by us)

- If there are any guarantors to the tenancy:

- Guarantor Referencing Fee Β£100 per guarantor

- Agreement of Guarantee Β£75

- And if the tenant is a company:

- Company Referencing Fee Β£175

- Β£125 for any extension agreements<

Other Charges:

- Change of Sharer Β£300

- Extension Agreements Β£125

- Outgoing reference fee Β£24

Optional extras if agreed:

- Express Move-In within 3 days Β£100

- Express Move-In within 5 days Β£50

- Saturday Move-In Β£60

- Change of Sharer Β£300

- Pet licence fee Β£75
Last updated at 2:37 PM 02/06/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:37 PM 02/06/2015 by allAgents

Awards won by Mann

Individual Branch Awards

Dartford, DA1 1ET

Gosport, PO12 1DF

Swanley, BR8 8DA

London, SE6 4AA

London, SE13 6AA

Sidcup, DA14 6DW

London, SE26 5UA

Beckenham, BR3 1AY

Bromley, BR1 1EA

London, SE18 6HL

Haslemere, GU27 2JY

Guildford, GU2 8AF

Sutton, SM1 1HF

Firm rankings



Branch
45 High Street, Alton GU34 1AW
(2)
Branch
45-47 High Street, Ashford TN24 8TF
(3)
Branch
79 Castle Street, Canterbury CT1 2QD
(11)
show all branches (99)
Branch
78 High Street, Fareham PO16 7AW
(0)
Branch
47 The Borough, Farnham GU9 7NS
(1)
Branch
39 The Hart Centre, Fleet GU51 3LA
(0)
Branch
88 High Street, Gillingham ME7 1AX
(1)
Branch
41 High Street, Godalming GU7 1AU
(0)
Branch
10 Windmill Street, Gravesend DA12 1AF
(3)
Branch
78-78A Eltham High Street, London SE9 1BX
(0)
Branch
36 High Street, Maidstone ME14 1JH
(0)
Branch
150A High Street, Medway ME1 1ER
(1)
Branch
126 High Street, Medway ME4 4BY
(2)
Branch
274 High Street, Orpington BR6 0NB
(0)
Branch
35 Broadway, Sheerness ME12 1TP
(0)
Branch
3 Central Avenue, Sittingbourne ME10 4BX
(0)
Branch
337 Shirley Road, Southampton SO15 3JD
(2)
Branch
10 Clarendon Road, Southsea PO5 2EE
(0)
Branch
11 Wellington Way, Waterlooville PO7 7ED
(0)
Branch
112 Welling High Street, Welling DA16 1TJ
(0)
Branch
88 St. Thomas Street, Weymouth DT4 8EN
(1)
Branch
40-42 Commercial Way, Woking GU21 6EN
(2)
Branch
29 Princes Street, Yeovil BA20 1EG
(4)
Centre Way Branch
15 Locks Heath Centre, Southampton SO31 6DX
(1)
High Street Branch
Olivers House, GU27 2JY
(1)
Beckenham MANN
30 High Street, Beckenham BR3 1AY
(33)
Bromley
30 High Street, Bromley BR1 1EA
(40)
Catford Mann
121 Rushey Green, London SE6 4AA
(40)
Chessington Mann
9 North Parade, Chessington KT9 1QL
(6)
Cosham Branch
101B High Street, Portsmouth PO6 3AZ
(0)
Dartford Mann
14 Market Street, Dartford DA1 1ET
(56)
Eltham
78 Eltham High Street, SE9 1BX
(1)
Gosport
40 High Street, Gosport PO12 1DF
(26)
Gravesend
201 Parrock Street, Gravesend DA12 1EW
(0)
Guildford
255 High Street, Guildford GU1 3BS
(1)
Haslemere
35a High Street, Haslemere GU27 2JY
(6)
Hedge End Branch
1 St. Johns Road, Hedge End SO30 4AA
(2)
Lee green
118 Burnt Ash Road, , London SE12 8PU
(5)
Lewisham
171 Lewisham High Street, London SE13 6AA
(62)
Mann Countrywide Woodbridge Hill
2 Aldershot Road, Guildford GU2 8AF
(7)
Margate
15 Market Place, Margate CT9 1ES
(0)
Office 1
78 High Street, Alton GU34 1EN
(3)
Office 10
241 High Street, Dorking RH4 1RT
(0)
Office 12
165 West Street, Fareham PO16 0EF
(0)
Office 15
215 Fleet Road, Fleet GU51 8BN
(0)
Office 16
6 The Parade High Street Frimley, Camberley GU16 5HY
(0)
Office 17
41 High Street, Godalming GU7 1AU
(0)
Office 18
5 The Goldsworth Park District Centre Denton Way Goldsworth, Woking GU21 3LG
(0)
Office 19
172-174 High Street, Guildford GU1 3HW
(13)
Office 2
The Estate Office Frimley Road , Ash Vale GU12 5NL
(0)
Office 20
35A High Street, Haslemere GU27 2JY
(3)
Office 21
90-92 High Street Horsell, Woking GU21 4SZ
(0)
Office 22
32 High Street Knaphill, Knaphill GU21 2PY
(1)
Office 23
39 High Street, Leatherhead KT22 8AE
(0)
Office 24
56 Victoria Road , Reading RG7 3XD
(0)
Office 25
147 Friar Street, Reading RG1 1EX
(0)
Office 26
98 School Road, Reading RG31 5AU
(0)
Office 27
49 Old Woking Road, West Byfleet KT14 6LQ
(1)
Office 28
40-42 Commercial Way, Woking GU21 1EN
(0)
Office 29
38 Market Place, Wokingham RG40 1BU
(0)
Office 32
34 Peascod Street, Windsor SL4 1EA
(0)
Office 33
24 Chalet Hill, Bordon GU35 0TQ
(0)
Office 35
127 London Road, Portsmouth PO2 9AA
(7)
Office 36
Countrywide House Deweys Lane, Bournemouth BH24 1AJ
(0)
Office 37
1 Freegrounds Road, Hedge End SO30 0HG
(0)
Office 39
17 Salisbury Road, Totton SO40 3HX
(1)
Office 4
6 West End Road Bitterne, Southampton SO18 6TG
(0)
Office 40
The Old Bank House 19 The Marsh, Hythe SO45 6AJ
(1)
Office 41
15 Locks Heath Centre Centre Way Locks Heath, Southampton SO31 6DX
(2)
Office 42
17 Salisbury Road, Totton SO40 3HX
(1)
Office 44
294 Woodham Lane, Addlestone KT15 3NT
(1)
Office 45
108 High Street, Cranleigh GU6 8AJ
(0)
Office 46
128-130 High Street, Epsom KT19 8BT
(0)
Office 47
166-168 Central Road, Worcester Park KT4 8HQ
(0)
Office 49
3 Claremont Road, Surbiton KT6 4QR
(0)
Office 5
4 Charles Square, Bracknell RG12 1DF
(0)
Office 50
2 High Street, Shepperton TW17 9AW
(0)
Office 54
197-201 High Street Hampton Hill, Hampton Hill TW12 1NL
(0)
Office 55
426 Richmond Road, Kingston Upon Thames KT2 5PU
(0)
Office 56
10 Station Parade, East Horsley KT24 6QN
(0)
Office 58
9 Grand Parade High Street, Crawley RH10 1BU
(1)
Office 6
78 High Road, Byfleet KT14 7QW
(0)
Office 60
17 High Street, Leatherhead KT23 4AA
(0)
Office 7
7 High Street, Camberley GU15 3QU
(1)
Office 8
4 The Precinct Winchester Road, Chandlers Ford SO53 2GA
(0)
Office 9
101B High Street, Portsmouth PO6 3AZ
(0)
Purley Mann
921 Brighton RoadPurley, Croydon CR8 2BP
(1)
Rainham Branch
11 High Street, Rainham ME8 7HX
(0)
Redhill MANN
43 High Street, Redhill RH1 1RX
(13)
Rochester
150 High Street, Rochester ME1 1ER
(2)
Sidcup Mann
71 High Street, Sidcup DA14 6DW
(23)
South Croydon MANN
105 South End, Croydon CR0 1BG
(7)
Strood Branch
165 High Street, Rochester ME2 4TH
(0)
Sutton Mann
40 High Street, Sutton SM1 1HF
(28)
Swanley MANN
1 Manse Parade, Swanley BR8 8DA
(71)
Sydenham MANN
63 Sydenham Road, London SE26 5UA
(44)
Weavering Branch
2 Grovewood Drive North, Maidstone ME14 5TQ
(0)
Willesborough
119 Church Road, Ashford TN24 0JQ
(1)
Woolwich MANN
1 Thomas Street, London SE18 6HL
(21)

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