Maldon Lettings Limited
3.1/5, 18 reviews
50% recommended
71% lettings valuation accuracy
53% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 71% 53% £725 £1,495
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 1 2 7 0 0 0 0 1 1
Areas covered
Address

11 High Street
Maldon
Essex
CM9 5PB
01621 850145

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Ryan seemed to be happy go lucky and friendly......”

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Dec 22,2022
Minithumbdown
alison
By: 'Anonymous'
Dec 22,2022
3 people found
this helpful
Ryan seemed to be happy go lucky and friendly the 1 time we met. Very helpful and chatty. Alison on the other hand, was always cold, grumpy, dismissive and argumentative. Also, not honest and only looking to get a commission and get properties filled leaving out ...
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Was this helpful? Yes

“A lovely little business...”

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Aug 04,2022
Minithumbup
Ryan
By: 'Lulie'
Aug 04,2022
0 people found
this helpful
A lovely little business, I noticed a few negative reviews listed and felt let just seemed super unfair. I have dealt with 3 of the 4 people that work there and they are all really nice, they made moving super easy and are probably the nicest letting ...
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Was this helpful? Yes

“Maldon Lettings have been incredibly professi......”

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May 29,2021
Minithumbup
clare
By: 'Carly'
May 29,2021
0 people found
this helpful
Maldon Lettings have been incredibly professional in all my dealings I have had with them. Very knowledgeable and helpful also....
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Was this helpful? Yes

“I have been dealing with Ms Alison Rayner and......”

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Dec 22,2020
Minithumbup
alison
By: 'N.R'
Dec 22,2020
0 people found
this helpful
I have been dealing with Ms Alison Rayner and her Team for over 2 years and have received an excellent and very professional service consistently from them. They are very polite, pleasant, efficient and cover all aspects of the job to a very high standard. It ...
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Was this helpful? Yes

“A professional and knowledgeable rental agency...”

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Jun 15,2020
Minithumbup
By: 'Hilary'
Jun 15,2020
1 people found
this helpful
Maldon Lettings are an extremely professional and knowledgeable rental agency. They have always found good reliable tenants for us and amazingly quickly. They are very supportive, with good reliable advice and on-going communication throughout each tenancy. It is quite daunting to become a landlord for ...
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Was this helpful? Yes

“A huge thank you to Maldon lettings and Aliso......”

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Feb 26,2020
Minithumbup
alison
By: 'Julie'
Feb 26,2020
2 people found
this helpful
A huge thank you to Maldon lettings and Alison in particular. Such a helpful, efficient and professional letting agent. Thank you...
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Was this helpful? Yes
By: Claire Drake
Feb 28, 2020
View all comments (2)
Thank you Julie for taking the time to review your experience with our Company. Hopefully we can be of service to you again in the future. ...

“I have used Maldon Lettings since they starte......”

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Feb 20,2020
Minithumbup
alison
By: 'Stephen'
Feb 20,2020
2 people found
this helpful
I have used Maldon Lettings since they started business. They have always been very helpful and professional and keep me regularly informed when finding a tenant. I have no hesitation in recommending them as agents. Stephen Bunting...
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Was this helpful? Yes
By: Alison Rayner
Feb 21, 2020
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Thank you Stephen for your lovely review. ...

“A big thank you to Alison...”

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Feb 19,2020
Minithumbup
alison
By: 'Shell'
Feb 19,2020
2 people found
this helpful
A big thank you to Alison that helped me with some tenancy issues I had been having. She was very professional, caring and went above and beyond to assist me....
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Was this helpful? Yes
By: Alison Rayner
Feb 20, 2020
View all comments (1)
Thank you Shell for your kind comments and for taking the time to review us. I hope that we can help again in the future. ...

“The best letting agency in Maldon...”

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Feb 17,2020
Minithumbup
clare
By: 'Stephen'
Feb 17,2020
2 people found
this helpful
I would like to recommend Maldon Lettings to anybody that’s thinking of renting there property out I started with them as a landlord from the day they opened I have grown alongside them and watch them grown into the company they now are excellent ...
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Was this helpful? Yes

“What can i say ... Maldon Lettings did what t......”

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Feb 14,2020
Minithumbup
clare
By: 'Marilyn'
Feb 14,2020
2 people found
this helpful
What can i say ... Maldon Lettings did what they said they would do, they are professional, reliable and it was a pleasure working with them....
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“I would never recommend this agency. Awful. A......”

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Feb 01,2020
Minithumbdown
By: 'Lisa'
Feb 01,2020
4 people found
this helpful
I would never recommend this agency. Awful. At start of tenancy the house was dirty including the oven. Female staff are extremely rude and sarcastic. Only interested in the landlord not the tenant. Asked a number of times for them to visit but they refused. ...
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Was this helpful? Yes
By: Alison Rayner
Feb 17, 2020
View all comments (1)
I work for Maldon Lettings and just wanted to comment in general, rather than in respect of an individual tenant or property. Tenant’s generally complain following our end of tenancy check and when we raise issues when a property is not presented to the same standard that it was at the start of the tenancy and cleaning and/or damage is noted which then needs to be addressed, either by the tenant, landlord or a contractor or by way of compensation to the landlord. Where possible a tenant is off ...

“Totally unprofessional...”

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Jun 01,2019
Minithumbdown
By: 'Doreen'
Jun 01,2019
4 people found
this helpful
If you are thinking of renting your property with Maldon Letting's DONT you will be so disappointed they have no interest in your property only the financial side I have many many photos to show of neglect to my property that they totally missed now ...
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Comment on agent fees
High for the level of service they provide
Was this helpful? Yes
By: DOREEN
Feb 21, 2020
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This reply is mostly made up of untruths there was no way in this earth that you could have put this right in the time scale you allow yourselves before I would have seen it if I had followed your advice. You go on about the original company and that you could not compare, your manager Alison was the lady I dealt with and i have a letter from her about the original agreement and inventory as she was working for that company, therefore she knew only too well what standard the property was at the ...

“RIP OFF...”

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May 16,2018
Minithumbdown
By: 'ann'
May 16,2018
6 people found
this helpful
i rented a property in woodfield cottages and i payed a years rent up in front ,as i cauldnt get a gaurntor . i moved in june 2017 and in feb 2018 i was offered a social flat , i told maldon lettings ,but they were so unhelpfully they ...
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Comment on agent fees
bad
Was this helpful? Yes

“I advise any perspective tenants to avoid Maldon Lettings like ......”

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Nov 03,2017
Minithumbdown
alison
By: 'Max'
Nov 03,2017
4 people found
this helpful
I advise any perspective tenants to avoid Maldon Lettings like the plague. I can identify with all the other negative reviews I've seen on line. They put on a front of professionalism, however they are anything but. I would go as far as they look ...
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Was this helpful? Yes
By: Claire
Jan 24, 2018
View all comments (1)
Hi Max - I can not tell you how disappointed I am that you feel this way. We really would never want anyone to be made to feel this way. Unfortunately I do not have record of you as a tenant/applicant. I wonder if I could ask you to contact me as I really would like to know what has happened to make you feel this way. ...

“Terrible agency. Have rented through them several times and had ......”

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May 09,2016
Minithumbdown
alison
By: 'lucy'
May 09,2016
3 people found
this helpful
Terrible agency. Have rented through them several times and had problems at end of tenancy each time with unrealistic expectations. Most recent property was dirty and carpets were in poor condition when moved in but despite marking all this on the inventory there were still ...
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What agent could do to change your mind?
Extortionate admin fees.
Attached Filesnbsp;
Comment on agent fees
Extortionate admin fees.
Was this helpful? Yes
By: Claire Drake
Jan 18, 2017
View all comments (1)
Hi Lucy - Thank you for taking the time to review us and I am sorry that you have not found us favourable. We always take feedback to heart and want to improve our services where needed. I have had a quick look over your end of term inspection and can see there were a few minor cleaning issues and a couple of items that had been left behind that needed removing. We know too well that moving home is stressful and that these issues can seem petty. However small issues do add up over time and we ha ...

“Appalling agency. Viewed property which had tenents in at the ......”

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Mar 07,2016
Minithumbdown
alison
By: 'Sch'
Mar 07,2016
4 people found
this helpful
Appalling agency. Viewed property which had tenents in at the time, was no palace, very out dated etc but at the time we needed a home so went ahead a secured the property. Upon checking over their inventory it became apparent it was a draft ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Claire Drake
Jan 18, 2017
View all comments (1)
Thank you for your review, although obviously I am very disappointed. Having looking through our records I think I have identified you as tenants and the property. I must stress that the inventory was not prepared by us and at the beginning of your tenancy the property was not managed by us. I think this is where the issues have arisen from. I am sorry that you feel the property was in such a bad state of repair. When we took over management of the property we always report all issues that the t ...

“Maldon Letting's seem solely interested in the Landlord's only and ......”

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Nov 07,2014
Minithumbdown
By: 'Disappointed'
Nov 07,2014
8 people found
this helpful
Maldon Letting's seem solely interested in the Landlord's only and the one's that are paying them a maintenance fee. Check-In Report used out of date and inaccurate, no issues experienced in property tended to in a timely fashion or not tended to at all, charged ...
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Was this helpful? Yes
By: Claire Drake
Jan 18, 2017
View all comments (1)
Thank you for your review and naturally I am disappointed at the content. I have found it difficult to locate your record from the information supplied, which makes it difficult for me to reply fully. We have set procedures for each process of a tenancy and I am disappointed that you feel we have failed in so many areas. We pride ourselves on doing a good job and really love what we do. I see some time has passed since your review and you may not want to revisit this. However if you do please co ...

“This estate agent in particular the manager of this so ......”

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Jun 09,2014
Minithumbdown
alison
By: 'anon'
Jun 09,2014
6 people found
this helpful
This estate agent in particular the manager of this so called high standard letting agents was the most rudest and unprofessional person i have ever spoke to ! She wrote a personal reference when i vacated property and then had to retract that reference promptly because ...
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What agent could do to change your mind?
Been more helpful and compassionate we know she is doing her job for the landlord and the tenant it cannot be easy but when children are involved it is a more serious matter whole futures can be ruined wiv untrue and harsh words
Attached Filesnbsp;
Was this helpful? Yes
By: Alison Rayner
Oct 13, 2016
View all comments (1)
Hi - the detrimental reference was provided as rent had been late on several occasions however, as the landlord had wanted his property back, he asked me to retract the reference provide a good reference so that the tenants would be re-homed. They were of course very upset that the detrimental reference had been given in the first place although it was the truth, hence their very negative review. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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