• Natalie Eller
    Natalie Eller
  • Charlie Green
    Charlie Green
  • Paul Stone
    Paul Stone
  • Helen Moore
    Helen Moore
  • Karen Mayhew
    Karen Mayhew
  • Lia Tresize
    Lia Tresize
  • Jan Wain
    Jan Wain
  • Robyn Ball
    Robyn Ball
  • Claire Andrews
    Claire Andrews
  • Sophie Morris
    Sophie Morris
  • Jack Emmett
    Jack Emmett
  • Linda Parker
    Linda Parker
  • Vicky Bolt
    Vicky Bolt
  • Genna Hayter
    Genna Hayter
  • Alex Jennings
    Alex Jennings
  • Tommy Newman
    Tommy Newman
  • Carole Southern
    Carole Southern
  • Debbie Prentice
    Debbie Prentice
  • Sophie Keates
    Sophie Keates
  • Zoe Duke
    Zoe Duke
  • Sue Berrill
    Sue Berrill
  • Robert Mowat
    Robert Mowat
  • John Allison
    John Allison
  • Kirsty Terrell
    Kirsty Terrell
  • Hannah Williams
    Hannah Williams
Maitlands is an award-winning, independent estate agency marketing property in Saltash, Ivybridge,Plympton and Plymouth.

At Maitlands we aim to take the stress out of moving. We're here to help wit
Read full description...Maitlands is an award-winning, independent estate agency marketing property in Saltash, Ivybridge,Plympton and Plymouth.

At Maitlands we aim to take the stress out of moving. We're here to help with all aspects of moving, from mortgages and conveyancing through to removals too. So whatever your reason for moving, you'll find everything you'll need here at Maitlands.

With offices in Ivybridge, Plympton, Plymouth and Saltash, we can assist your property needs from Ashburton to Liskeard and everywhere in-between. Why not speak to one of our team today or click on the video below to find out why at Maitlands you really can experience the difference.
 


Properties for sale
Properties for rent
Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
this helpful
The prospect of selling a house is extremely daunting. We were adamant we wanted to minimise the stress as much as possible and with this in mind we chose to use Maitlands to sell our property. From the moment Charlie visited our house she made us feel at ease and relaxed about the entire prospect. Our house sale was overseen by both Charlie and Robyn and I couldn't thank them enough. They were both so helpful and friendly throughout the whole process and made me feel like I could contact them a...
read full review
Comment on agent fees
I would say their prices are slightly above average but they're worth every penny.
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Maitlands 100% delivered on their promise in record time. Excellent customer service was provided and in particular John Allison who kept us up to date with progress and took the stress out of the sale. I would definitely use them again and highly recommend both Maitlands and John...
read full review
Comment on agent fees
The fees were typical but the value for money was great
Was this helpful? Yes
Aug 12,2016
Minithumbup
By:
Aug 12,2016
0 people found
this helpful
After much deliberation we made the decision to sell our rental property in Roborough . We had a good chat with Charlie Green, whom we had actually purchased the property through several years before. We had fantastic advice, she knew the market through and through and took her advise on all aspects including pricing policy. The house was sold to the first viewers and all was completed in under 2 months. So all I can say if you want to sell your house Get Charlie Green on the scene! The moving ...
read full review
Comment on agent fees
Fees are fees!
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
this helpful
All Maitlands Estate Agents staff that I dealt with were professional and thoroughly committed to providing all the assistance they could to sell my property. I was kept up to date during every stage from first marketing to moving day. I would recommend this agency, unreservedly....
read full review
Comment on agent fees
The fees were a true reflection of the service provided.
Was this helpful? Yes
Aug 05,2016
Minithumbup
By:
Aug 05,2016
0 people found
this helpful
Great service from Maitlands from start to finish. Excellent support and follow up. All the team couldn't have done more to help. Would certainly use them again...
read full review
Comment on agent fees
Not applicable as we were only buying.
Was this helpful? Yes
Aug 02,2016
Minithumbup
By:
Aug 02,2016
0 people found
this helpful
I experienced a very helpful team at Maitlands from viewing to completion. Everyone was very polite and willing to help with any query, being quick to assist in any way they could. This was me and my partners first experience buying a house and Maitlands were certainly the most useful organisation that I dealt with throughout the process. I would definitely use them again both when it comes to selling my current house and finding a new home. I highly recommend this estate agency....
read full review
Was this helpful? Yes
Jul 27,2016
Minithumbup
By:
Jul 27,2016
0 people found
this helpful
Would thoroughly recommend Maitlands. Natalie Eller & team were professional, efficient and helpful. Our property was in the best of hands...
read full review
Comment on agent fees
Really reasonable. We felt that they were working with us, not just making money from us
Was this helpful? Yes
Jul 18,2016
Minithumbup
By:
Jul 18,2016
0 people found
this helpful
From valuation though to the sale Natalie has been professional, honest and candid even when sales have not reached their conclusion. Her perseverance and dogged determination ensured a sale was finally achieved. Her bright, cheerful and enthusiastic telephone manner has been a breath of fresh air. Jan was responsible for keeping us abreast of developments from acceptance through to completion. Her weekly updates, sometimes received with fear, have always been informative, but in a nice ge...
read full review
Comment on agent fees
Fair and competitive.
Was this helpful? Yes
Jul 17,2016
Minithumbup
By:
Jul 17,2016
0 people found
this helpful
We were shown around the property by Sophie Keates and Alex Jennings. Both were very professional and did an excellent job at selling the property. No hard sell! Further questions were answered swiftly by Sophie and Lia Trezise. Buying our house was a protracted process (stressful at times) but this was made considerably easier by the Moving Managers, Zoe Duke and Jan Wain, at the Ivybridge office, who also did an excellent job, with a very professional and friendly attitude. I would definitely ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jul 12,2016
Minithumbup
By:
Jul 12,2016
0 people found
this helpful
Sophie contacted us initially to inform us of a few properties that may interest us in the locality. She was knowledgeable informative very professional with a friendly cheerful personality. We ended up purchasing the 3rd property she showed us and were pleased with the way questions were answered by Sophie and all the staff at Maitlands through to completion....
read full review
Was this helpful? Yes
Jul 07,2016
Minithumbup
By:
Jul 07,2016
0 people found
this helpful
Wow, what a great bunch of people! I have recently sold and purchased a house from Maitlands Plymouth and Maitlands Plympton. The whole process has been involving a long chain and can be a bit frustrating at times. Maitlands have been very good with us by keeping contact and answering any of my queries. They sold my house within a day of it going on the market, they helped me negotiate a good price and they also ensured that I won an offer on my new house. I have specifically been impressed wit...
read full review
Comment on agent fees
My agent fee involved a family discount 1%. Considering the house sold within a day it probably did seem a very good deal for maitlands. either way it was the going rate and was certainly money well spent!
Was this helpful? Yes
Jul 07,2016
Minithumbup
By:
Jul 07,2016
0 people found
this helpful
We purchased our new property through Maitland's. We were very satisfied with the customer service we received and would recommend Maitland's....
read full review
Was this helpful? Yes
Jul 05,2016
Minithumbup
By:
Jul 05,2016
0 people found
this helpful
We recently sold our house through the Ivybridge branch of Maitlands and we have been really impressed by the service they provided. Natalie did a great job in generating interest in our property and getting the quick sale we were after. Zoe then did a fantastic job in overseeing what turned out to be a far from straightforward sale, helping hold the chain together and making sure everything completed. She was calm, reassuring and always friendly. We would have no hesitation in using Maitlands a...
read full review
Comment on agent fees
Although Maitlands was not the cheapest of the Estate Agents we looked at, we feel in what was a complicated sale and purchase, they provided a great service and we believe they earned their money.
Was this helpful? Yes
Jul 01,2016
Minithumbup
By:
Jul 01,2016
0 people found
this helpful
There were several members of staff we would like to include ie lia, claire, alex and jan Sophie and Carol. All were fantastic. They did everything we asked and more to get the house sold and feedback was regular and constructive. wouldnt use another agent after this experience. They were excellent...
read full review
Comment on agent fees
Think fees are expensive in general for estate agents and they certainly worked hard to earn their fee
Was this helpful? Yes
Jun 23,2016
Minithumbup
By:
Jun 23,2016
0 people found
this helpful
We have recently purchased a property in the area and were delighted with the service provided by Lia Tresize from Maitlands. She was very efficient in all her dealings with us and responded quickly to any queries we had. She dealt with negotiations professionally and was always happy to help with any issues that were raised. We would recommend her and Maitlands to assist anyone looking to buy a property in the area....
read full review
Comment on agent fees
Not Applicable
Was this helpful? Yes
Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
this helpful
Very impressed. Would not hesitate to recommend using this company. The advice I received was spot on. the valuation given for my property was sensible. I Had other estate agents round but I had an immediate confidence in using Maitlands that was well founded...
read full review
Comment on agent fees
The fees were on a par with the other agents I had round
Was this helpful? Yes
Jun 15,2016
Minithumbup
By:
Jun 15,2016
0 people found
this helpful
I cannot recommend Maitlands Plympton high enough. They know what they are doing when it comes to selling property and have been nothing but a pleasure to deal with throughout the process of marketing and selling my property. Vicky has a great attitude and a wonderful team of staff who listened to what we wanted and made the whole process a much less painful one that it could have been....
read full review
Comment on agent fees
I firmly believe you get what you pay for.
Was this helpful? Yes
By: Vicky
Jun 20, 2016
Thank you for your kind comments about the Maitlands team in Plympton. We are so glad you had a great experience and wish you all the best in your new home.....
Jun 08,2016
Minithumbup
By:
Jun 08,2016
0 people found
this helpful
Sold a previous property through mainlands 14 years ago and they were brilliant then. Just sold a family property again through mainlands and the service was first class from start to finish. Even when I got frustrated after the first buyer pulled out they were brilliant and said to stick with it as the property will eventually sell. True to there word it did....
read full review
Comment on agent fees
Good value as they attended all the viewings etc
Was this helpful? Yes
Jun 08,2016
Minithumbup
By:
Jun 08,2016
0 people found
this helpful
Maitlands of Plympton sold our house within two weeks of marketing, coordinated the sale with both solicitors and provided a first rate service to myself and the purchaser throughout the process right up to completion. They are a friendly and efficient team and a pleasure to work with....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jun 07,2016
Minithumbup
By:
Jun 07,2016
0 people found
this helpful
Found us a buyer very quickly. Through no fault of their own the sale was delayed but all good now. Jan and the team worked very hard to resolve the buyers queries and kept us fully informed of progress and anything we needed to sort. Thanks you for all your hard work!...
read full review
Comment on agent fees
Reasonable when compared to others and certainly worked hard for it!
Was this helpful? Yes
Jun 06,2016
Minithumbup
By:
Jun 06,2016
0 people found
this helpful
I can't begin to tell you how helpful were the full team at Saltash. It's hard to pick out anyone, but Lea Trezise and Alex Jennings seemed to have more direct contact with me. Through no fault of Maitlands, Our house took a long time to sell. However we were hugely helped by the advice, suggestions and work put in by this committed and sensitive team. I would have not problem in recommending them as professional and competent Agents and commend them to you....
read full review
Comment on agent fees
Fees are fees. They were less than many. But they worked hard for them.
Was this helpful? Yes
May 21,2016
Minithumbup
By:
May 21,2016
0 people found
this helpful
Thank you Maitlands as all ways fantastic service. Big thank you to Claire, Alex, Leah Sophie and Carole not only did you sell my property on 1st viewing but made everything that bit easier. I Highly recommend Maitlands Saltash wouldn't hesitate to use them again ! Great Job Γ°ΕΈΛœβ‚¬...
read full review
Comment on agent fees
The fees are fair and reflect the superb service
Was this helpful? Yes
May 17,2016
Minithumbdown
By:
May 17,2016
0 people found
this helpful
Buying my property was made easy and not as stressful as I had imagined with Maitlands. They kept me in the loop with everything that was happening with the process. As a first time buyer I was put at ease and all questions and concerns were answered clearly. I would like to say a big thank you to Zoe for keeping me updated, even when it was difficult to keep in touch because of the nature of my job. She is friendly, efficient and made the experience not as daunting as it could have been....
read full review
What agent could do to change your mind?
Was this helpful? Yes
May 17,2016
Minithumbup
By:
May 17,2016
0 people found
this helpful
The efficiency and persistence of the maitlands team ensured that I moved smoothly - with minimal problems - towards my completion date. It was refreshing to deal with people that are both serious about their job and yet maintain such a high level of empathy for their client(s). Overall I have been more than impressed with their work in aiding my purchase and I would most definitely recommend them to any persons considering a move around the property ladder!...
read full review
Comment on agent fees
Very suited to their high level of service.
Was this helpful? Yes
May 16,2016
Minithumbup
By:
May 16,2016
1 people found
this helpful
After having 3 estate agents value the property we chose Maitlands because of the way they were going to do the viewings. This has worked out well as we sold for Γ―ΒΏΒ½10000 more than the asking price. I can't fault them, professional, cheery and a pleasure to work with. Very pleased we chose Maitlands....
read full review
Comment on agent fees
The fees were slightly more than some but I am happy to pay that for the excellent service received.
Was this helpful? Yes
May 11,2016
Minithumbup
By:
May 11,2016
0 people found
this helpful
I can highly recommend Maitlands to anyone wishing to buy or sell there property, my sale and purchase were smooth and very fast, the staff were friendly and very professional. I would like to thank all the team for a job well done, Alex in sales was very Knowledgeable of the local market and a pleasure to work with, Carole helped to finalise the sale with great affect and the ladies in the Saltash branch were amazing, Lia, Sophie and Carole always made me feel relaxed and very welcome....
read full review
Was this helpful? Yes
Apr 28,2016
Minithumbup
By:
Apr 28,2016
1 people found
this helpful
Really friendly, informative and professional. The bag of goodies was a lovely touch once we had completed. Thankyou.if we had any questions they were always answered...
read full review
Was this helpful? Yes
Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
Just completed on my first buy to let. Mainlands responded well to my needs and I am very happy with the service provided by them. A quick purchase was required due to the stamp duty changes: this was achieved. Great communication throughout. Well recommended!...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Apr 07,2016
Minithumbup
By:
Apr 07,2016
0 people found
this helpful
Buying 2 houses with David as our main contact was about as pleasant an experience as I could imagine buying a house could be. David was good humoured, friendly and respectful of our wishes throughout and we never felt pressured by David or any of the other staff to agree to anything we were not happy with, David is clearly very skilled at what he does...
read full review
Comment on agent fees
N/A as we were buying
Was this helpful? Yes
Apr 07,2016
Minithumbup
By:
Apr 07,2016
0 people found
this helpful
In an age of cost cutting and getting a deal I was tempted to take the direct route to selling my house by either doing it myself or using an online only agent; I'm so glad I didn't. Having experienced how proactively the Ivybridge team work, not just for getting the listing spot on for the market, not just for the endless viewings, not just for the sale negotiations but also for the vendor/buyer relations and the excellent communications throughout. I have always been greeted with a smile and t...
read full review
Comment on agent fees
The fees appear to be inline with the market so I suppose I can't comment too much about that. However, as a matter of principle I don't see the need to have a higher rate for multi-agent listings. I paid 2% because I had my house listed with two agents whereas the single rate was 1.58% If it was a case of the spoils were split I could understand but it was a "winner takes all" scenario so I believe 1.58% should have been the final fee.
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
78 1 74 1 196 4 161 1 33 2

Job vacancies

Please see a list of jobs available

Review Statistics for Foxtons

Valuation and Fee Performance
71 % customers were satisfied with agent's fees 87 % accuracy of agent's valuations

Sales and lettings value statistics
Price range of properties sold by the agent Price range of properties rented by the agent
 
Minimum:83000 Minimum:275
Maximum:2370000 Maximum:12013

Review Summary

 
Total Reviews:764
Total Ratings:770
First Review:24/04/2007
Latest Review:30/04/2015
Overall Review Performance
 
Recommend:518
Disapprove:252
Satisfaction:68 %

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:45 Recommend:166 Recommend:190 Recommend:78
Disapprove:38 Disapprove:137 Disapprove:14 Disapprove:5
Satisfaction:55 % Satisfaction:55 % Satisfaction:94 % Satisfaction:94 %

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:21 Recommend:13
Disapprove:0 Disapprove:1 Disapprove:23 Disapprove:30
Satisfaction:- Satisfaction:0 % Satisfaction:48 % Satisfaction:31 %

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:2 Disapprove:0 Disapprove:0
Satisfaction:0 % Satisfaction:- Satisfaction:-

Agent Fees

No fees set.
Created at 11:54 AM 03/11/2014. Last updated at 11:54 AM 03/11/2014 by allAgents


Complaints Procedure

No procedure available.

Firm rankings



City Plymouth
Studio 5/11, 5 Millbay Road, Plymouth PL1 3LF
(95)
Ivybridge
8 Glanvilles Mill, Ivybridge PL21 9PS
(125)
Plympton
3 Plymouth Road, Plymouth PL7 4JP
(174)
show all branches (4)
Saltash
136 Fore Street, Saltash PL12 6JR
(143)

Make an Enquiry