• Natalie Ebsworth MNAEA
    Natalie Ebsworth MNAEA
  • Charlie Green MNAEA
    Charlie Green MNAEA
  • Paul Stone MNAEA
    Paul Stone MNAEA
  • Karen Mayhew MNAEA
    Karen Mayhew MNAEA
  • Lia Trezise
    Lia Trezise
  • Robyn Ball MNAEA
    Robyn Ball MNAEA
  • Claire Andrews
    Claire Andrews
  • Sophie Morris
    Sophie Morris
  • Jack Emmett MNAEA
    Jack Emmett MNAEA
  • Linda Parker MNAEA
    Linda Parker MNAEA
  • Vicky Bolt MNAEA
    Vicky Bolt MNAEA
  • Genna Hayter MNAEA
    Genna Hayter MNAEA
  • Alex Jennings MNAEA
    Alex Jennings MNAEA
  • Tommy Newman
    Tommy Newman
  • Carole Southern
    Carole Southern
  • Sophie Keates
    Sophie Keates
  • Zoe Duke
    Zoe Duke
  • Robert Mowat
    Robert Mowat
  • John Allison
    John Allison
  • Kirsty Terrell
    Kirsty Terrell
  • Hannah Williams
    Hannah Williams
  • Helen Moore MNAEA
    Helen Moore MNAEA
  • Julie Hayman
    Julie Hayman
  • Kerrie Crawford-Hackley
    Kerrie Crawford-Hackley
Maitlands is an award-winning, independent estate agency marketing property in Saltash, Ivybridge,Plympton and Plymouth.

At Maitlands we aim to take the stress out of moving. We're here to help wit
Read full description...Maitlands is an award-winning, independent estate agency marketing property in Saltash, Ivybridge,Plympton and Plymouth.

At Maitlands we aim to take the stress out of moving. We're here to help with all aspects of moving, from mortgages and conveyancing through to removals too. So whatever your reason for moving, you'll find everything you'll need here at Maitlands.

With offices in Ivybridge, Plympton, Plymouth and Saltash, we can assist your property needs from Ashburton to Liskeard and everywhere in-between. Why not speak to one of our team today or click on the video below to find out why at Maitlands you really can experience the difference.
 


Properties for sale
Properties for rent
Nov 21,2016
Minithumbup
By:
Nov 21,2016
Featured Review
0 people found
this helpful
Jack was very likeable and professional and of 4 quotes he was the only person who was not too 'full on'! This personality set him up well to be able to handle the sale well. Subsequently, the remainder of the sales process was a bit more average, in terms of being unclear about what was going on. In particular I would recommend not opting for the 'recommended conveyancer', which is simply a way of the estate agents generating a finder fee from the conveyancer but in my case the recommended co...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Charlie Green
Nov 21, 2016
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Thank you for your feedback; it's great to hear that you found Jack to be both likeable and professional รขโ‚ฌโ€œ he is a much valued member of our team! I'm sorry to hear that you felt the remainder of your sale process fell below our usual high standard of service. We are grateful for all comments, both good and bad - including those related to our recommended conveyancers. I would welcome the opportunity to discuss your comments further; please feel free to contact me on 01752 661000 or ....
Nov 20,2016
Minithumbup
By:
Nov 20,2016
Featured Review
0 people found
this helpful
I had two valuations, one from Connells and the other from Maitlands. Connells gave a high valuation, and when I didn't sign with them, kept pestering me with phone calls. From the first contact I had with Natalie when she came to value my mother's property right up to completion day Maitlands Ivybridge have been helpful, knowledgeable and went the extra mile. If all estate agents were like this moving would be an enjoyable pastime! John Allison was the person I had most contact with once a buye...
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Comment on agent fees
Money well spent considering all the assistance I received!
Was this helpful? Yes
By: Natalie Ebsworth
Nov 21, 2016
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Hi Sarah. Thank you for taking the time to write such a lovely review and in particular, highlighting John's efforts that he made with your sale. We are very pleased that you felt that we went the "extra mile" as this is something that we aim to deliver on all occasions and I know that John was extremely happy to assist you with moving your furniture. It was a pleasure dealing with you and we hope that you will pop in when you are next in the area. Best wishes, Natalie.....
Nov 16,2016
Minithumbup
By:
Nov 16,2016
Featured Review
1 people found
this helpful
Robyn has been fantastic. She has been informative, professional and enthusiastic. I can't say thank you enough for the time and energy she has put into helping me through the buying process!...
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By: Charlie Green
Nov 16, 2016
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Thank you for your comments Gemma; Robyn is delighted that she was able to help you on your journey! We wish you all the very best in your new home.....
Nov 16,2016
Minithumbup
By:
Nov 16,2016
Featured Review
0 people found
this helpful
Maitlands Plympton made buying our first house a very smooth and easy process. They were always at the end of the phone or email and were very quick to deal with enquiries. The agents who showed us properties were knowledgable and not pushy, allowing us to view at our own pace. The dedicated buying team pushed everything through very quickly for us once we had our offer accepted and worked with our solicitors take make the move as easy as possible. We had a very short timeframe from having an of...
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Comment on agent fees
The fees were very competitive and offered great value for money compared with the service they deliver.
Was this helpful? Yes
Nov 10,2016
Minithumbup
By:
Nov 10,2016
Featured Review
0 people found
this helpful
Thanks for all your help Robyn. Any questions I had during the purchase Robyn answered immediately and was very approachable. Thanks to Maitlands for helping to make the purchase as smooth as possible....
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By: Charlie Green
Nov 16, 2016
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Thank you for your review Vicky. We hope you are a very happy in your first home!....
Oct 25,2016
Minithumbup
By:
Oct 25,2016
0 people found
this helpful
We are in the process of buying a property through Maitlands Ivybridge. We have found the whole team extremely helpful and proactive. We have been assisted in the main by John Allinson who has been courteous and flexible at all times. He has been respectful and knowledgeable. The team worked hard to secure the property we are now buying and I would not hesitate to recommend the whole team ....
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
we came to Maitlanda after being let down by the poor service at Connells. I wish we had come to you the first time. Julie was absolutely fantastic and so helpful and friendly. She also kept us informed every step of the way and was very knoewledgable in her job. My wife and I are absolutely delighted with the ongoing service we received from day one and would recommend Julie Hayman and Maitlands without hesitation. Thank you again...
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Comment on agent fees
good
Was this helpful? Yes
Oct 14,2016
Minithumbup
By:
Oct 14,2016
1 people found
this helpful
Maitlands as a company are very professional at all times and we would recommend them to anyone with no concerns. Lia and Sophie have both made the sale of our flat seem so easy and we are so grateful. They listen to you and what you would like, they give advice but most importantly they are at the end of the phone to support us. Thank you xx...
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Comment on agent fees
as explained but loved that they do not hold you to a timed contract.
Was this helpful? Yes
Oct 14,2016
Minithumbup
By:
Oct 14,2016
0 people found
this helpful
While not yet completing the sale of our property, we have found the staff in Ivybridge very helpful,professional and friendly. Having lived here for 20 years this has been a big step for us but they promised to help us every step of the way and they have. They have kept us informed at all times and achieved a sale very quickly. We cannot thank all of them enough....
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Comment on agent fees
While everyone dislikes paying agent fees, we feel they were worth it
Was this helpful? Yes
Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
this helpful
A fantastic service provided by the whole team. From our first contact with John, whilst viewing a different property altogether, right through to him helping us to find the perfect property, the team couldn't have been more accommodating or helpful. Claire conducted one of the viewings, as well as often being a point of contact and was equally as helpful, professional and informative. Nothing has been too much trouble. Plus John put us in contact with a reliable and highly rated estate agent ...
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Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
this helpful
Brilliant! Everybody we dealt with in this office was competent,kind, helpful, reassuring- we just really coudn't have had better service. A big thank you from us and we recommend them unreservedly...
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Comment on agent fees
Standard. They earned them!
Was this helpful? Yes
Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
Maitlands Fine & Country have done a very professional job in selling our property. They were instructed in June 2015 & have been extremely helpful all the way through to completion of the sale. Initially through David & Linda & then when Claire took over as the main negotiator. Their 'after sale agreed' service in dealing with the buyers & solicitors has also been excellent....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 07,2016
Minithumbdown
By:
Oct 07,2016
0 people found
this helpful
Made the house buying process stress free and they were great at getting back to us which was good for our first home....
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Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
From the moment we had contact with Tommy in viewing properties and also discussing what we were looking for, we felt confident and assured in his knowledge and advice which helped secure our great new home. His attention to detail in what turned out to be a delayed transaction (vendors) and assuring we would get the purchase done was excellent-a great communicator....
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Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
Excellent service from all at Maitlands especially Tommy and Karen. Made selling our house easy and hassle free . Would definitely recommend them...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
this helpful
A big thank you to Vicky, Karen and Tommy for the sale of our tricky house. They worked really hard and were always there to help in every way. Also a thank you to Sophie Morris (Moving Manager) who kept the Solicitors on their toes!...
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Comment on agent fees
Fees were satisfactory
Was this helpful? Yes
Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
this helpful
When we decided to put our property on the market I knew after the first meting with Karen, that Maitlands were the ones for us. Karen suggested the best way to market our property, along with the right strategy and it worked wonderfully. We have had follow up phone calls, calls checking on the progress of our whole chain, and much much more. Whilst they may not be the cheapest to market your home, that little extra really gives you a professional service that I had not experienced before in a...
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Comment on agent fees
Fee's are higher than others, but you really get what you pay for. Maitlands go the extra mile for you as a customer
Was this helpful? Yes
Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
I decided on Saturday to put the house on the market and made an appointment for Lia to visit on Monday. Monday pm a viewing was arranged for Tuesday morning. Offer received and accepted by Tuesday afternoon. Lia and her colleagues kept me informed and solicitors kept on their toes throughout and the whole process went smoothly. I certainly felt looked after, there were regular updates on progress and was confident they would get the job done. Well done all at Maitlands Saltash....
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Comment on agent fees
Market level with discount because I had in fact bought the property originally from this agent but actually not a former paying client .
Was this helpful? Yes
Sep 27,2016
Minithumbup
By:
Sep 27,2016
0 people found
this helpful
I cannot thank the staff enough, from the start of my purchase I was informed weekly of how my purchase was progressing. When I wanted to view the property there was never an issue.if it wasn't for the staff my final week would have been disasterious. They were efficient , courteous and kind and professional in all that they did. Thankyou Sophie Carol , Lia. , thanks for listening ....
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Comment on agent fees
I had no agents fees to,pay as I was buying
Was this helpful? Yes
Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
I can't recommend Maitlands Saltash enough. My sale was not straightforward but they did everything they could to achieve the right result and kept me informed every step of the way. They provide a very professional and efficient service without being stuffy....
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Comment on agent fees
Within the market range
Was this helpful? Yes
Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
For the sale of our property Lia was proactive in setting up viewings and very helpful in identifying and advising on choosing the best offer from potential buyers. Lia gave sound advice during the price negotiations, particularly useful for price adjustment post- Home Buyers Survey. Zoe, from the Moving Managers Team, was focused and efficient and chivvied and chased the Conveyancers to get the legal formalities completed. Fortunately, there was not a chain and it was a cash buyer, but Zoe &am...
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Comment on agent fees
Agent's fees were reasonable.
Was this helpful? Yes
Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
this helpful
We have had experience of Maitlands as both buyers and sellers and would highly recommend them. All the team are professional, friendly, knowledgable and extremely helpful. They keep you informed throughout the process and keep things running smoothly and on track even when external things throw up problems. Wouldn't hesitate to use again....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
this helpful
We were very happy with the service received from Maitlands at Plympton. Genna Hayter came to give us a valuation and explained the procedures and costs with us. She was very professional and we felt we were in capable hands. Tommy Newman brought the prospective buyer to see our house and dealt with our sale from that point. We were very happy with the way he handled our sale and kept us well informed. Once the sale was agreed we were then passed on to the Moving On team. Again, they kept ...
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Comment on agent fees
good
Was this helpful? Yes
Sep 09,2016
Minithumbup
By:
Sep 09,2016
0 people found
this helpful
We were selling my elderly sister-in-law's bungalow and having instructed Maitlands (Ivybridge) about 4 years previously when the bungalow was withdrawn from sale, we had been so impressed with their care and attention, that we decided to use them again. Natalie and David dealt with the initial details and gave us a valuation which we thought was extremely favourable. Viewings began immediately and the property sold very quickly, after a minor glitch - out of their control. Claire and the remai...
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Comment on agent fees
We were more than happy with the fees.
Was this helpful? Yes
Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
Jack was enthusiastic and organised. The office answered their phones promptly and, if he wasn't in, he would call us back quickly. He took some great photos of our flat and had several offers in for our flat within 10 days of us going onto the market....
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Comment on agent fees
The flat was sold for a flat fee of ฦ’รขโ‚ฌลกโ€š£2000 which worked out much cheaper than the 5 other quotes we had who were on a percentage basis.
Was this helpful? Yes
Aug 30,2016
Minithumbup
By:
Aug 30,2016
0 people found
this helpful
From start to finish this has been a very smooth process. Charlie was extremely helpful, friendly and approachable throughout the open house. She answered all the questions we had and gave all the advice she could. Charlie, Robyn and Paul all dealt with our questions throughout the offer process. Being first time buyers we certainly had a lot of questions and a serious lack of knowledge of the whole buying process. We were comforted with the knowledge they shared with us. The team have all be...
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Comment on agent fees
We were buying so can't comment on the fees.
Was this helpful? Yes
Aug 27,2016
Minithumbup
By:
Aug 27,2016
0 people found
this helpful
We have dealt with quite a few agents whilst looking for a new home. We found Maitlands one of the best. John was very friendly, professional and willing to go the extra mile for us. On the one occasion that John was not available Claire stepped in who again was charming and extremely helpful. We would highly recommend this agent for anyone looking for property in Ivybridge and surrounding areas....
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Comment on agent fees
Fair
Was this helpful? Yes
Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
this helpful
The prospect of selling a house is extremely daunting. We were adamant we wanted to minimise the stress as much as possible and with this in mind we chose to use Maitlands to sell our property. From the moment Charlie visited our house she made us feel at ease and relaxed about the entire prospect. Our house sale was overseen by both Charlie and Robyn and I couldn't thank them enough. They were both so helpful and friendly throughout the whole process and made me feel like I could contact them a...
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Comment on agent fees
I would say their prices are slightly above average but they're worth every penny.
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Maitlands 100% delivered on their promise in record time. Excellent customer service was provided and in particular John Allison who kept us up to date with progress and took the stress out of the sale. I would definitely use them again and highly recommend both Maitlands and John...
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Comment on agent fees
The fees were typical but the value for money was great
Was this helpful? Yes
Aug 12,2016
Minithumbup
By:
Aug 12,2016
0 people found
this helpful
After much deliberation we made the decision to sell our rental property in Roborough . We had a good chat with Charlie Green, whom we had actually purchased the property through several years before. We had fantastic advice, she knew the market through and through and took her advise on all aspects including pricing policy. The house was sold to the first viewers and all was completed in under 2 months. So all I can say if you want to sell your house Get Charlie Green on the scene! The moving ...
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Comment on agent fees
Fees are fees!
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
this helpful
All Maitlands Estate Agents staff that I dealt with were professional and thoroughly committed to providing all the assistance they could to sell my property. I was kept up to date during every stage from first marketing to moving day. I would recommend this agency, unreservedly....
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Comment on agent fees
The fees were a true reflection of the service provided.
Was this helpful? Yes
Aug 05,2016
Minithumbup
By:
Aug 05,2016
0 people found
this helpful
Great service from Maitlands from start to finish. Excellent support and follow up. All the team couldn't have done more to help. Would certainly use them again...
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Comment on agent fees
Not applicable as we were only buying.
Was this helpful? Yes
Aug 02,2016
Minithumbup
By:
Aug 02,2016
0 people found
this helpful
I experienced a very helpful team at Maitlands from viewing to completion. Everyone was very polite and willing to help with any query, being quick to assist in any way they could. This was me and my partners first experience buying a house and Maitlands were certainly the most useful organisation that I dealt with throughout the process. I would definitely use them again both when it comes to selling my current house and finding a new home. I highly recommend this estate agency....
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Jul 27,2016
Minithumbup
By:
Jul 27,2016
0 people found
this helpful
Would thoroughly recommend Maitlands. Natalie Eller & team were professional, efficient and helpful. Our property was in the best of hands...
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Comment on agent fees
Really reasonable. We felt that they were working with us, not just making money from us
Was this helpful? Yes
Jul 18,2016
Minithumbup
By:
Jul 18,2016
0 people found
this helpful
From valuation though to the sale Natalie has been professional, honest and candid even when sales have not reached their conclusion. Her perseverance and dogged determination ensured a sale was finally achieved. Her bright, cheerful and enthusiastic telephone manner has been a breath of fresh air. Jan was responsible for keeping us abreast of developments from acceptance through to completion. Her weekly updates, sometimes received with fear, have always been informative, but in a nice ge...
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Comment on agent fees
Fair and competitive.
Was this helpful? Yes

NAEA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
78 1 74 1 213 4 168 2 35 2

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 1:24 PM 14/10/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 1:24 PM 14/10/2016 by allAgents

Awards won by Maitlands

Individual Branch Awards

Ivybridge, PL21 9PS

Plymouth, PL1 3LF

Saltash, PL12 6JR

Plymouth, PL7 4JP

Firm rankings



City Plymouth
Studio 5/11, 5 Millbay Road, Plymouth PL1 3LF
(100)
Ivybridge
8 Glanvilles Mill, Ivybridge PL21 9PS
(134)
Plympton
3 Plymouth Road, Plymouth PL7 4JP
(182)
show all branches (4)
Saltash
136 Fore Street, Saltash PL12 6JR
(148)

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