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    GARY MITCHELL
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4 St Nicholas Street
Hereford
Herefordshire
HR4 0BG
01432 370000

 
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Mar 15,2016
Minithumbdown
By:
Mar 15,2016
0 people found
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I've rented from Maitland and Rachel for a number of years and would strongly advise everyone to stay away. Greedy, useless and completely rude. They'll also take you for every penny....
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Sep 03,2013
Minithumbup
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Sep 03,2013
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I wouldn\'t hesitate in recommending Maitland Rachel to prospective Landlords as I have found their service over the 7 years I have been with them to be extremely efficient, helpful and reliable. All the tenancies have been handled with professionalism, and the inventories and checking out service were detailed. If there was ever cause for concern anywhere along the line this was immediately flagged up by the company and dealt with appropriately and fairly. Thank you, everyone!...
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Aug 16,2013
Minithumbup
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Aug 16,2013
0 people found
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I have been a Landlord of Maitland Rachel\'s for almost 8 years and have had 4 or 5 sets of tenants during that time. Each time they have let the property swiftly and efficiently. All tenants have been good quality and I am very pleased with their management service, I have in the past recommended them to my colleagues and friends and as far as I\'m aware they are pleased with the service too....
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Feb 20,2013
Minithumbdown
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Feb 20,2013
7 people found
this helpful
Very slack on the initial inventory, excessively strict on the move out (use different company) as per Boggy\'s review. We ended up loosing 1000 of deposit due to faults that where present when we moved in. We also had the carpets cleaned by Maitland Rachels preferred agent, it transpired that although the agent was aware the carpets should have been fumigate, he didn\'t do it and as such we had to pay for them to be cleaned again only to be told the carpets where worn out and they needed replac...
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What agent could do to change your mind?
Rude, ruthless, sneaky and greedy.
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Feb 10,2012
Minithumbdown
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Feb 10,2012
6 people found
this helpful
Terrible agency. Conveniently could never seem to contact landlord when repairs were needed but were quick enough to contract us when they wanted something! Still trying to get our deposit back now. They are so picky on the final inspection, things like a piece of cotton on the floor or some dust on shelving. We hired a professional carpet cleaner to come and clean the carpets, and he stated that carpets could not be cleaned anymore as they were worn and at the end of their life. But because ...
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Sep 20,2011
Minithumbdown
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Sep 20,2011
4 people found
this helpful
I was a tennant with maitland rachel for a number of years. During this time problems with the property that were reported at the start of the letting were never addressed, requests usually took months to get a response from and the customer service was terrible. At worst, they lied and found petty reasons to take money, at best they rarely fixed the issues that were reported....
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Jan 22,2009
Minithumbup
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Jan 22,2009
2 people found
this helpful
Not very helpful, had to make appointments all the time, however when i popped in on the off chance, they were all sat around doing nothing, kept saying they would call me back with an answer which they never, had to ring them 5 times (no exageration either!) to get an answer on the possible rental i wanted...
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