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Madley Property Services

www.madleyproperty.com

Properties for Sale
Properties to Rent

Aug 15,2017
Minithumbup
By: 'Aiden'
Aug 15,2017
0 people found
this helpful
We're buying our property through Lloyd and have been very impressed with the standard of client service provided. Lloyd has been very professional, offered helpful advice and has been a pleasure to deal with; highly recommended...
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Apr 17,2017
Minithumbup
By: 'Fernando Arbaiza'
Apr 17,2017
0 people found
this helpful
After being a landlord in London for more than 20 years, I am very impressed for the professional and honest approach provided by Madley. I have been using them for the last 8 years and they rent and manage for me 4 properties, and always the service provided ...
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Comment on agent fees
Very good
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Aug 23,2016
Minithumbup
By: 'Amir Anzur'
Aug 23,2016
0 people found
this helpful
Excellent service! This has been by far the best property experience I have had. Professional staff. Great service. I highly recommend them and if you are looking for quality accommodation than these are the people to get it from. Thank you!...
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Comment on agent fees
Fair fees as the agent provides an excellent service
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Aug 12,2016
Minithumbup
By: 'Joyce E'
Aug 12,2016
0 people found
this helpful
From my first contact, all the way through, Madley were brilliant. They are friendly, efficient and honest. I have dealt with the big companies in this field and they were not good experiences at all. I would highly recommend Madley to anyone and will definitely ...
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Comment on agent fees
Extremely reasonable, and great value for money
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Aug 02,2016
Minithumbup
By: 'The Trafford's'
Aug 02,2016
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this helpful
We had a great experience working with Charlotte from Madley Properties in finding a new flat in SE1. She is professional, accommodating and pleasant. My husband and I feel very positive about having Charlotte and Madley as our property managers and would absolutely work with ...
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Jul 04,2016
Minithumbup
By: 'Five stars!'
Jul 04,2016
0 people found
this helpful
Excellent, first rate service. Highly professional, yet friendly and honest estate agency whose staff offered sound advice when needed. They stay with you throughout the process and during stressful times this is a lifesaver. They marketed my property beautifully and respectfully arranged viewings around my ...
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May 23,2016
Minithumbup
By: 'Robertson'
May 23,2016
0 people found
this helpful
After having a very stressful time looking for an apartment to rent in London, and lots of rejections with other companies, we were so happy to come across the nicest and hard working estate agent we've ever met, Lloyd! He did everything for us to ...
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Mar 08,2016
Minithumbup
By: 'James'
Mar 08,2016
0 people found
this helpful
Lloyd was fantastic to deal with and made renting the apartment very easy. He was flexible with meeting times and assisted in the rent negotiation making the entire process quick and seamless. He totally took the headache out of finding a new place to live ...
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Comment on agent fees
Fees were good, not too expensive at all.
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Feb 12,2016
Minithumbup
By: 'Alex'
Feb 12,2016
0 people found
this helpful
Dealing with Madley Properties, and Matt specifically, was a pleasure. Our initial viewings were arranged in a timely manner. Our purchase offer and negotiations were handled clearly and swiftly. Matt handled all subsequent communications professionally, responding quickly and completely. Matt was the ideal agent for ...
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Feb 12,2016
Minithumbup
By: 'SDeller'
Feb 12,2016
0 people found
this helpful
Matt has been my main contact throughout and as a Landlord I found him to be on the ball and helped out wherever he could. I had a few issues with furniture deliveries and Matt was more than happy to assist. He is always reachable, ...
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Comment on agent fees
Dee level was competitive
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Feb 12,2016
Minithumbup
By: 'Paul, London'
Feb 12,2016
0 people found
this helpful
Just sold my property through Madley and could not fault the service. The agent Matt Brooke was very attentive and pursued the sale all the way to completion. Thanks for you help selling my flat....
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Comment on agent fees
Good
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Oct 05,2015
Minithumbup
By: 'David'
Oct 05,2015
0 people found
this helpful
The service we received from Matt and Blair was particular impressive and we would have no hesitation in recommending their services. Ours was a corporate let and the referencing was a bit painful due to our self employed circumstances, but Matt persisted to ensure that ...
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Oct 01,2015
Minithumbup
By: 'Sueatkins'
Oct 01,2015
0 people found
this helpful
I just wanted to write and thank Jaimie and Lloyd personally as they were both fantastically helpful, knowledgeable & proactive throughout a rather complex and difficult sale of one of my properties. Jaimie explained things to me free of jargon, negotiated so well on my ...
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Sep 20,2015
Minithumbup
By: 'Gari'
Sep 20,2015
0 people found
this helpful
For what can be a daunting and stressful time, looking for and moving into a flat this time has, without doubt, been the least stressful I have ever come across. I initially dealt with Lloyd who was a genuine, approachable and helpful person to deal ...
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Jul 28,2015
Minithumbup
By: 'Tom'
Jul 28,2015
0 people found
this helpful
Emily provided an excellent and efficient service making the whole process very straightfoward. She went out of her way to do multiple viewings of the property and was always on hand to provide advise and guidence....
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Jun 09,2015
Minithumbup
By: 'Karina'
Jun 09,2015
0 people found
this helpful
Lloyd is fantastic - from finding me the right apartment, giving advice/ recommendation to following up throughout the whole process. It was really helpful for me as a first time buyer. Even after the contract was completed he still provides support and answers all my ...
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May 27,2015
Minithumbup
By: 'Courtney'
May 27,2015
0 people found
this helpful
I dealt with Madley during my search for a 2 bedroom flat. With the help of Lloyd getting our offer submitted very quickly, we were able to secure the flat we wanted despite other offers being on the table. From there the process was very smooth ...
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Apr 13,2015
Minithumbup
By: 'Peter'
Apr 13,2015
0 people found
this helpful
Lloyd has been extremely helpful and competent throughout the whole process - thanks to him we managed to get the new let agreement in place and signed in under two weeks!...
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Comment on agent fees
Fees felt a little too high.
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Mar 02,2015
Minithumbup
By: 'SL Koh'
Mar 02,2015
0 people found
this helpful
Matt was very helpful with our application, prompt in communication and efficient in time line. Matt was very professional and easy to deal with. We would highly recommend him to others....
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Comment on agent fees
Standard fees applied.
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Feb 11,2015
Minithumbup
By: 'James'
Feb 11,2015
0 people found
this helpful
I dealt with Madley as a prosepctive tenant for a new 1 bed apartment. I found their service levels to be excellent. Particularly in liasing with both myself, property manager and landlord with my queries on the property and leasing agreement. They were highly responsive turning ...
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Jan 12,2015
Minithumbup
By: 'Fran'
Jan 12,2015
0 people found
this helpful
Matt was a critical part in securing our flat within a very short timescale. He was efficient, professional and friendly, a real pleasure to have involved in moving into our lovely new apartment....
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Dec 11,2014
Minithumbup
By: 'Marc G'
Dec 11,2014
0 people found
this helpful
We primarily dealt with Emily and felt things were done honestly and straightforwardly with none of the "brinkmanship" type attitudes that I have seen with other letting agents in previous years. She was quick to respond to questions, dynamic to get us around ...
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Comment on agent fees
The fees included referencing and I felt that was done (by a 3rd party) quite poorly, and used up too much of my time. It seemed to me to have been done by a junior team (probably to the best of their ability) but I\'m not sure what value they were able to add apart from being a way to tick boxes and say \"we have done references\". In particular the reference agency was the same as had been used by a different letting agent for me a year or so back, and yet they came to me repeatedly for help in getting a reference regarding that previous let, including to get the contact details of the letting agent, and then asking me to chase them.
Attachments

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Nov 27,2014
Minithumbup
By: 'Ivan'
Nov 27,2014
0 people found
this helpful
They are good professional, friendly and attentive to the concerns and questions of potential customers, I recommend this agency and especially to Emily Harkness as Letting Negotiator to anyone looking where to rent. Thanks for all your support....
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Nov 03,2014
Minithumbup
By: 'Andreas'
Nov 03,2014
0 people found
this helpful
I started at a new job in London on 1 Oct 2014 - coming from Kiev where I had been on a secondment. As such finding a flat was a real challenge and I was in contact with several agents. Many of them even have never come ...
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Comment on agent fees
I am a foreigner and as such do not have a feeling for fees in London - but my feeling is that the fees I paid to Madley are worth it!
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Nov 03,2014
Minithumbup
By: 'Trevor'
Nov 03,2014
0 people found
this helpful
Fantastic service, prompt, thorough and demonstrating great project management skills - Emily is brilliant. Would definitely recommend her and the company she represents....
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Oct 29,2014
Minithumbdown
By: 'MC'
Oct 29,2014
4 people found
this helpful
It was a terrible experience with Madley Property because the agent was pushy, irresponsible, unreliable and didn't follow up any case when I encountered dispute with the landlord during the tenancy period. The agent ignored my call and email when I needed her help for ...
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What agent could do to change your mind?
I think the agent should take step to protect the tenant as well. In case of any dispute between the tenant and landlord, Madley should give advice to the tenant on how to solve the problem with the landlord, avoiding unnecessary dispute and deposit deduction. Also, reference check should be done on the landlord as well.
Attached Files
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Aug 22,2014
Minithumbup
By: 'B Harrison'
Aug 22,2014
0 people found
this helpful
Jamie and Zamir were prompt in replying to my emails and kept me updated regularly right throughout the sale process. Not only do they have an excellent understanding of the local market, but they understand the importance of moving quickly and regularly keeping clients informed ...
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Comment on agent fees
Low fees that did not result in poor service.
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Aug 19,2014
Minithumbdown
By: 'madley property services'
Aug 19,2014
0 people found
this helpful
We had a viewing of this property which it seems amazing, that's why straight after the viewing we contacted them to say we want to block the 5 bedroom property so..what is the next step? they told us: I need all the personal details of ...
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Jul 04,2014
Minithumbup
By: 'MCC'
Jul 04,2014
1 people found
this helpful
Matt Brooke has been extremely professional, efficient and helpful from my very first phone call. As a non-UK citizen, I had lots of questions and bombarded Matt with emails, to which he always replied promptly and very nicely. Renting a property in a UK is ...
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Jun 24,2014
Minithumbup
By: 'Acky Khan'
Jun 24,2014
1 people found
this helpful
I have used Madley Property for over 4 years now to let my apartment. These guys have been absolutely brilliant with me. Extremely efficient & professional and have always go out of their way to fix my problems as and when the occurred. I also sold ...
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ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 27 3 6 0 5 0 0 2

Agent Fees

New Tenancy

(This includes the cost or preparing the Tenancy Agreement and obtaining references.)
1st applicant £295 + VAT
Two applicants £375 + VAT
Each extra applicant £65 + VAT
Guarantor £125 + VAT
Company £375 + VAT

Renewal of Tenancy

Provided both parties are willing, the tenancy may be renewed for a further fixed term. A charge of £110 +VAT is payable for the renewal or the tenancy and for drawing up the renewal documents.
Last updated at 3:11 PM 05/06/2015 by allAgents

Complaints Procedure

Any complainants are advised to be email their complaint our
info@madleyproperty.com email address.

The complaint will then be escalated to a director to deal with.
Their complaint will be acknowledged and a response will be
given within 10 working days, this time is to allow for a full
investigation.
Last updated at 3:11 PM 05/06/2015 by allAgents

Awards won by Madley Property Services

Individual Branch Awards


Bermondsey London
112 Bermondsey Street, London SE1 3TA
(50)
Surrey Quays and Canada Water Hhub
2 Plough Way, London SE16 2EU
(0)


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