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    Lucas Wu
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    Christina Harvey
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    Jaimie Beers
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    Matt Brooke
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    Visar Magashi
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    Blair McCormack
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    Zamir Wheeler
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    Jennifer Addo
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    Lloyd Withey
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    Emily Harkness
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    Charlotte Howard - Moran
Madley Property Services is a Central London Estate Agency and Letting Agency specialising in new build developments in areas such as Canary Wharf, Docklands, Bow, Wapping, The City, London Bridge, Bermondsey, Canada Water, Battersea and Vauxhall. We are also able to cover several other areas within Central London from our centrally located offices.

With a combined experience of over 50 years in Central London property, we have established a firm reputation within the Central London Sales, Let
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112 Bermondsey Street
Bermondsey,London
Greater London
SE1 3TA
0207 378 064

 


Properties for sale
Properties for rent
Aug 23,2016
Minithumbup
By:
Aug 23,2016
Featured Review
0 people found
this helpful
Excellent service! This has been by far the best property experience I have had. Professional staff. Great service. I highly recommend them and if you are looking for quality accommodation than these are the people to get it from. Thank you!...
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Comment on agent fees
Fair fees as the agent provides an excellent service
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Aug 12,2016
Minithumbup
By:
Aug 12,2016
Featured Review
0 people found
this helpful
From my first contact, all the way through, Madley were brilliant. They are friendly, efficient and honest. I have dealt with the big companies in this field and they were not good experiences at all. I would highly recommend Madley to anyone and will definitely use them again in the future. I love the apartment which they found for me and everything went so smoothly, communication was great and the people are just lovely. Thanks for everything....
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Comment on agent fees
Extremely reasonable, and great value for money
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Aug 02,2016
Minithumbup
By:
Aug 02,2016
Featured Review
0 people found
this helpful
We had a great experience working with Charlotte from Madley Properties in finding a new flat in SE1. She is professional, accommodating and pleasant. My husband and I feel very positive about having Charlotte and Madley as our property managers and would absolutely work with them in the future....
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Jul 04,2016
Minithumbup
By:
Jul 04,2016
Featured Review
0 people found
this helpful
Excellent, first rate service. Highly professional, yet friendly and honest estate agency whose staff offered sound advice when needed. They stay with you throughout the process and during stressful times this is a lifesaver. They marketed my property beautifully and respectfully arranged viewings around my schedule and tailored to my preferences. I would recommend them to anyone wanting to sell their property!,,,also a great and accurate understanding of the property market....
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May 23,2016
Minithumbup
By:
May 23,2016
Featured Review
0 people found
this helpful
After having a very stressful time looking for an apartment to rent in London, and lots of rejections with other companies, we were so happy to come across the nicest and hard working estate agent we've ever met, Lloyd! He did everything for us to find an apartment and move us in within a week of seeing the property, even getting up at 4.30am on his day off and working on a Saturday night to help us. He was so understanding of our stress and genuinely wanted to help us. Both Lloyd and Madley we...
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Mar 08,2016
Minithumbup
By:
Mar 08,2016
0 people found
this helpful
Lloyd was fantastic to deal with and made renting the apartment very easy. He was flexible with meeting times and assisted in the rent negotiation making the entire process quick and seamless. He totally took the headache out of finding a new place to live - exactly what you need. Thanks Lloyd!...
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Comment on agent fees
Fees were good, not too expensive at all.
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Feb 12,2016
Minithumbup
By:
Feb 12,2016
0 people found
this helpful
Dealing with Madley Properties, and Matt specifically, was a pleasure. Our initial viewings were arranged in a timely manner. Our purchase offer and negotiations were handled clearly and swiftly. Matt handled all subsequent communications professionally, responding quickly and completely. Matt was the ideal agent for our first home purchase....
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Feb 12,2016
Minithumbup
By:
Feb 12,2016
0 people found
this helpful
Matt has been my main contact throughout and as a Landlord I found him to be on the ball and helped out wherever he could. I had a few issues with furniture deliveries and Matt was more than happy to assist. He is always reachable, honest and keeps informed of any issues. The flat was let quickly and they achieved over the asking price. Would highly recommend to other Landlords...
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Comment on agent fees
Dee level was competitive
Was this helpful? Yes
Feb 12,2016
Minithumbup
By:
Feb 12,2016
0 people found
this helpful
Just sold my property through Madley and could not fault the service. The agent Matt Brooke was very attentive and pursued the sale all the way to completion. Thanks for you help selling my flat....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 05,2015
Minithumbup
By:
Oct 05,2015
0 people found
this helpful
The service we received from Matt and Blair was particular impressive and we would have no hesitation in recommending their services. Ours was a corporate let and the referencing was a bit painful due to our self employed circumstances, but Matt persisted to ensure that our tight timeframe for moving was met. Communication from both Matt and Blair was excellent and what could have been a stressful scenario wasn't thanks to constant updates throughout the process, sometimes with callbacks in the...
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Oct 01,2015
Minithumbup
By:
Oct 01,2015
0 people found
this helpful
I just wanted to write and thank Jaimie and Lloyd personally as they were both fantastically helpful, knowledgeable & proactive throughout a rather complex and difficult sale of one of my properties. Jaimie explained things to me free of jargon, negotiated so well on my behalf and was patient and personable throughout. I also want to thank Lloyd who was also so helpful and professional on my behalf dealing with numerous questions from my buyer and solicitor. I would highly recommend both Jai...
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Sep 20,2015
Minithumbup
By:
Sep 20,2015
0 people found
this helpful
For what can be a daunting and stressful time, looking for and moving into a flat this time has, without doubt, been the least stressful I have ever come across. I initially dealt with Lloyd who was a genuine, approachable and helpful person to deal with. Once I had secured the unit, the ever attentive Charlotte was there whenever I had a question and was seamless in sorting out all the paperwork and any other issues I had. Madley are by far the best letting agents I have used to find that perfe...
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Jul 28,2015
Minithumbup
By:
Jul 28,2015
0 people found
this helpful
Emily provided an excellent and efficient service making the whole process very straightfoward. She went out of her way to do multiple viewings of the property and was always on hand to provide advise and guidence....
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Jun 09,2015
Minithumbup
By:
Jun 09,2015
0 people found
this helpful
Lloyd is fantastic - from finding me the right apartment, giving advice/ recommendation to following up throughout the whole process. It was really helpful for me as a first time buyer. Even after the contract was completed he still provides support and answers all my queries. Would use him again if I ever buy/ sell/ rent property...
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May 27,2015
Minithumbup
By:
May 27,2015
0 people found
this helpful
I dealt with Madley during my search for a 2 bedroom flat. With the help of Lloyd getting our offer submitted very quickly, we were able to secure the flat we wanted despite other offers being on the table. From there the process was very smooth with Lloyd answering all my questions/concerns (and there was a lot!) quickly and seamlessly. Overall, it was a good experience!...
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Apr 13,2015
Minithumbup
By:
Apr 13,2015
0 people found
this helpful
Lloyd has been extremely helpful and competent throughout the whole process - thanks to him we managed to get the new let agreement in place and signed in under two weeks!...
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Comment on agent fees
Fees felt a little too high.
Was this helpful? Yes
Mar 02,2015
Minithumbup
By:
Mar 02,2015
0 people found
this helpful
Matt was very helpful with our application, prompt in communication and efficient in time line. Matt was very professional and easy to deal with. We would highly recommend him to others....
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Comment on agent fees
Standard fees applied.
Was this helpful? Yes
Feb 11,2015
Minithumbup
By:
Feb 11,2015
0 people found
this helpful
I dealt with Madley as a prosepctive tenant for a new 1 bed apartment. I found their service levels to be excellent. Particularly in liasing with both myself, property manager and landlord with my queries on the property and leasing agreement. They were highly responsive turning matters round generally within 24 hours of points being raised. From the point of my offer being accepted to moving-in took just 2-weeks. This I feel is reflective of the service provided to me and the landlord....
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Jan 12,2015
Minithumbup
By:
Jan 12,2015
0 people found
this helpful
Matt was a critical part in securing our flat within a very short timescale. He was efficient, professional and friendly, a real pleasure to have involved in moving into our lovely new apartment....
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Dec 11,2014
Minithumbup
By:
Dec 11,2014
0 people found
this helpful
We primarily dealt with Emily and felt things were done honestly and straightforwardly with none of the "brinkmanship" type attitudes that I have seen with other letting agents in previous years. She was quick to respond to questions, dynamic to get us around London to other see other properties (we'll walk to here, take my car to there, etc) and honestly open about which properties might go quickly and where we could take some time to think about things. There was also an interactio...
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Comment on agent fees
The fees included referencing and I felt that was done (by a 3rd party) quite poorly, and used up too much of my time. It seemed to me to have been done by a junior team (probably to the best of their ability) but I\'m not sure what value they were able to add apart from being a way to tick boxes and say \"we have done references\". In particular the reference agency was the same as had been used by a different letting agent for me a year or so back, and yet they came to me repeatedly for help in getting a reference regarding that previous let, including to get the contact details of the letting agent, and then asking me to chase them.
Was this helpful? Yes
Nov 27,2014
Minithumbup
By:
Nov 27,2014
0 people found
this helpful
They are good professional, friendly and attentive to the concerns and questions of potential customers, I recommend this agency and especially to Emily Harkness as Letting Negotiator to anyone looking where to rent. Thanks for all your support....
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Nov 03,2014
Minithumbup
By:
Nov 03,2014
0 people found
this helpful
I started at a new job in London on 1 Oct 2014 - coming from Kiev where I had been on a secondment. As such finding a flat was a real challenge and I was in contact with several agents. Many of them even have never come back, neither answering may mails nor calls. At Madley it worked very well from the beginning: Answering all my mails (and I had many questions - but Lloyd from Madley was very pacient), understanding my needs (i.e. what I needed - what kind of flat in which area for which pri...
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Comment on agent fees
I am a foreigner and as such do not have a feeling for fees in London - but my feeling is that the fees I paid to Madley are worth it!
Was this helpful? Yes
Nov 03,2014
Minithumbup
By:
Nov 03,2014
0 people found
this helpful
Fantastic service, prompt, thorough and demonstrating great project management skills - Emily is brilliant. Would definitely recommend her and the company she represents....
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Was this helpful? Yes
Oct 29,2014
Minithumbdown
By:
Oct 29,2014
0 people found
this helpful
It was a terrible experience with Madley Property because the agent was pushy, irresponsible, unreliable and didn't follow up any case when I encountered dispute with the landlord during the tenancy period. The agent ignored my call and email when I needed her help for dealing with the unreasonable landlord because there was no check in and inventory provided and done by the landlord at all before. Even when I could reach out to the agent, she kept saying that the property was managed by the l...
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What agent could do to change your mind?
I think the agent should take step to protect the tenant as well. In case of any dispute between the tenant and landlord, Madley should give advice to the tenant on how to solve the problem with the landlord, avoiding unnecessary dispute and deposit deduction. Also, reference check should be done on the landlord as well.
Was this helpful? Yes
Aug 22,2014
Minithumbup
By:
Aug 22,2014
0 people found
this helpful
Jamie and Zamir were prompt in replying to my emails and kept me updated regularly right throughout the sale process. Not only do they have an excellent understanding of the local market, but they understand the importance of moving quickly and regularly keeping clients informed proactively - they were exceptionally good at this notwithstanding the fact that I am based here in Sydney, Australia....
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Comment on agent fees
Low fees that did not result in poor service.
Was this helpful? Yes
Aug 19,2014
Minithumbdown
By:
Aug 19,2014
0 people found
this helpful
We had a viewing of this property which it seems amazing, that's why straight after the viewing we contacted them to say we want to block the 5 bedroom property so..what is the next step? they told us: I need all the personal details of the 5 of you and give a call to the landlord to approve, hour later our offer was accepted and Madley Property said that the next step is take the money of the WHOLE deposit and I will be able to take out the property of the market. Our reply was: Great! on a Fri...
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Was this helpful? Yes
Jul 04,2014
Minithumbup
By:
Jul 04,2014
1 people found
this helpful
Matt Brooke has been extremely professional, efficient and helpful from my very first phone call. As a non-UK citizen, I had lots of questions and bombarded Matt with emails, to which he always replied promptly and very nicely. Renting a property in a UK is quite a lengthy process but Matt has been patient and supportive from the very beginning and throughout the entire process - even answering my queries after I have moved in! I am very thankful to Matt....
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Was this helpful? Yes
Jun 24,2014
Minithumbup
By:
Jun 24,2014
1 people found
this helpful
I have used Madley Property for over 4 years now to let my apartment. These guys have been absolutely brilliant with me. Extremely efficient & professional and have always go out of their way to fix my problems as and when the occurred. I also sold my apartment through them recently!! Great guys with a great "Can Do" attitude towards everything!...
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Was this helpful? Yes
Jun 11,2014
Minithumbup
By:
Jun 11,2014
0 people found
this helpful
My experience with Madley Property has been really good. Matt Brooke helped me along all the process, replying effectively to all my query. He fixed me the flat view promptly and in less than 24h from the call, everything was sorted out among all the parties. Great communication....
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Was this helpful? Yes
May 17,2014
Minithumbup
By:
May 17,2014
0 people found
this helpful
Visar was very helpful throughout our search for a new place, and did not bother us with places out of our price range (like many other agencies do). Our experience with Ringley was overall positive...
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Apr 29,2014
Minithumbup
By:
Apr 29,2014
0 people found
this helpful
I used Madley and have been very pleased with everything they have done for us ,very helpful at all stages of the process, always easy to contact and speak to at any time . Matt is friendly and professional at all times and will help in any way , its been a pleasure and would highly recommend....
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Was this helpful? Yes
Apr 24,2014
Minithumbup
By:
Apr 24,2014
0 people found
this helpful
we found our flat on internet and we gave a call to the agency. Matt get back to us the same day and we plan a viewing straightaway. the first flat we visited was very bad, messy ect .. so Matt found us another one, same location. the rapidity of the service impressed me, the staff is very friendly as well especially Matt who helped us a lot. he managed to know exactly what we wanted and answered to our expectations. There is also a good following after the moving to check if everything is o...
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Was this helpful? Yes
Feb 04,2014
Minithumbup
By:
Feb 04,2014
0 people found
this helpful
I have used Madley Property Service as a tenant to rent my flat in Canary Wharf. Matt Brooke has been unbelievable efficient in his service. He has always kept me in the loop also when all the paper work was completed. Matt replied to my emails even when he was on annual leave. I cannot describe how much I appreciated that. Coming from a very bad experience with another agent I can certainly say that Matt has been a perfect letting agent for me. It was the first time I used Madley but I am su...
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Was this helpful? Yes
Apr 05,2013
Minithumbup
By:
Apr 05,2013
0 people found
this helpful
This was the first time we have dealt with Madley property services but based on their performance it will certainly not be the last. We are a corporate client and have dealt with dozens of agents across central London and I can honestly say that in all aspects of the negotiation and subsequent take on everything went incredibly smoothly and exactly as planned - which having dealt with over 50 apartment take ons is incredibly rare. We very much look forward to doing more business with Madley, an...
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Was this helpful? Yes
Feb 20,2013
Minithumbup
By:
Feb 20,2013
0 people found
this helpful
Lucas is very helpful. It was a really pleasant experience for me and I like my new flat very much. :)...
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Areas covered
  • E14
  • Central London
  • E16
  • E3
  • E1
  • SE1
  • SE16
  • SW8
  • SW11

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 27 3 6 0 4 0 0 2

Job vacancies

Please see a list of jobs available

Agent Fees

New Tenancy

(This includes the cost or preparing the Tenancy Agreement and obtaining references.)
1st applicant £295 + VAT
Two applicants £375 + VAT
Each extra applicant £65 + VAT
Guarantor £125 + VAT
Company £375 + VAT

Renewal of Tenancy

Provided both parties are willing, the tenancy may be renewed for a further fixed term. A charge of £110 +VAT is payable for the renewal or the tenancy and for drawing up the renewal documents.
Last updated at 3:11 PM 05/06/2015 by allAgents

Complaints Procedure

Any complainants are advised to be email their complaint our
info@madleyproperty.com email address.

The complaint will then be escalated to a director to deal with.
Their complaint will be acknowledged and a response will be
given within 10 working days, this time is to allow for a full
investigation.
Last updated at 3:11 PM 05/06/2015 by allAgents

Awards won by Madley Property Services

Individual Branch Awards

Lucas Wu - upload your photo Lucas Wu
5 reviews

About Lucas No description set View full profile
Christina Harvey - upload your photo Christina Harvey
3 reviews

About Christina No description set View full profile
Jaimie Beers - upload your photo Jaimie Beers
3 reviews

About Jaimie No description set View full profile
Matt Brooke - upload your photo Matt Brooke
18 reviews

About Matt No description set View full profile
Visar Magashi - upload your photo Visar Magashi
1 reviews

About Visar No description set View full profile
Blair McCormack - upload your photo Blair McCormack
2 reviews

About Blair No description set View full profile
Zamir Wheeler - upload your photo Zamir Wheeler
1 reviews

About Zamir No description set View full profile
Jennifer Addo - upload your photo Jennifer Addo
1 reviews

About Jennifer No description set View full profile
Lloyd Withey - upload your photo Lloyd Withey
8 reviews

About Lloyd No description set View full profile
Emily Harkness - upload your photo Emily Harkness
5 reviews

About Emily No description set View full profile
Charlotte Howard - Moran - upload your photo Charlotte Howard - Moran
2 reviews

About Charlotte No description set View full profile

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