• Staff picture
    Sarah
  • Staff picture
    Carey Gilliland
  • Staff picture
    Willum
  • Staff picture
    Amanda
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    Kieran
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    William
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    Sally
Combining over 50 years of experience in Bath estate agency, Madison Oakley offer a unique blend of traditional and technological solutions to the modern day demands of the Bath property market. We ha Read full description...Combining over 50 years of experience in Bath estate agency, Madison Oakley offer a unique blend of traditional and technological solutions to the modern day demands of the Bath property market. We have one of the most experienced team of residential estate agents and surveyors in the local area, with each of our partners having worked in both independent and corporate estate agents within the city for many years. Our offices are ideally located in the heart of the BA1 and BA2 postcodes.

“Honest service...”

Oct 08,2018
Minithumbup
Kieran
By: 'Simon Shell'
Oct 08,2018
1 people found
this helpful
We had a viewing with Kieron a couple of weeks ago. It was apparent early on the house was not for us, but we found that he was very realistic, honest and did not try to push us in to making a decision we did ...
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Comment on agent fees
I did not get this far however Kieron advised there were no agency fees
Was this helpful? Yes

“Full Confidence...”

Sep 07,2018
Minithumbup
Sally
Kieran
By: 'Montagu'
Sep 07,2018
3 people found
this helpful
I have been very impressed with Madison Oakley's professionalism and promptness in all of my dealings with them. All of my queries have been dealt with efficiently with better outcomes that I anticipated. I like their transparency and consistent communication. They are friendly and ...
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Comment on agent fees
Good.
Was this helpful? Yes
By: Kieran Cox
Sep 07, 2018
View all comments (1)
Many thanks indeed for your lovely feedback. Both Sally and I are so glad you are happy with the service to date and have found our actions both prompt and professional. We will endeavour to continue to meet and exceed your expectations as your property managers. Kindest Regards, Kieran ...

“Student Housing...”

Sep 04,2018
Minithumbup
Sally
By: 'India'
Sep 04,2018
1 people found
this helpful
As a student in Bath you can often feel as though everyone is against you but having Sally looking after us throughout our 1 year tenancy was amazing. Nothing was too much trouble for her as she would repeatedly stop by whenever there were any problems ...
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Was this helpful? Yes

“Property Management...”

Aug 03,2018
Minithumbup
William
Kieran
By: 'Chris JM'
Aug 03,2018
3 people found
this helpful
As an Offshore Owner living in Canada it was of the utmost importance for me to have someone I could fully trust to step into my shoes and look after the management of my property. Over the past 5 years or so the Team at Madison ...
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Comment on agent fees
Excellent value is received for fees paid.
Was this helpful? Yes
By: William Bell-Knight
Aug 04, 2018
View all comments (1)
Hi Chris, Thank you for the lovely feedback and we are glad we are giving you value for money and trust to manage your property. We will endeavour to continue to meet and exceed your expectations as your property managers. Kindest regards William ...

“Great service...”

Jul 27,2018
Minithumbup
Kieran
By: 'Maddy Edwards'
Jul 27,2018
3 people found
this helpful
Keiran showed my Partner and I around Parry Close yesterday. I was running late for the appointment which was already arranged after office hours. He spent a long time going through the whole house and allowed us to inspect all rooms and the garden in ...
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Was this helpful? Yes

“Excellent Service...”

Jul 10,2018
Minithumbup
Kieran
By: 'JF'
Jul 10,2018
3 people found
this helpful
I've been using Madison Oakley's services for many many years now. They are always polite, informative and highly professional. As a customer I feel valued and well looked after....
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Comment on agent fees
Good
Was this helpful? Yes

“Great experience...”

Jun 27,2018
Minithumbup
Kieran
William
By: 'Abigail'
Jun 27,2018
3 people found
this helpful
I had a viewing with Kieran in a Bath property on Monday 15th June. He was very knowledgeable of the local area and his attention to detail was second to none. He took the time to go through the process in great detail and how ...
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Was this helpful? Yes

“Poor service...”

Jun 05,2018
Minithumbdown
Sarah
Amanda
By: 'Salvatore'
Jun 05,2018
2 people found
this helpful
We felt Sarah was pushy and rude which made my Mother feel quite belittled. Did not feel worthy of Amanda's time. However, my complaint was dealt with efficiently by Carey....
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 22,2018
Minithumbup
Carey Gilliland
Amanda
By: 'Mrs. T.'
Jan 22,2018
1 people found
this helpful
Very impressed with Madison Oakley, They were helpful from beginning to end, very proactive and warm, always available, They were so supportive, gave an excellent service, a total success, They did everything they said they would, and what could have been stressful flowed to a ...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 17,2017
Minithumbup
Carey Gilliland
Amanda
By: 'The Brussels Sprouts'
Nov 17,2017
1 people found
this helpful
Carey, Amanda, Sarah and Louise handled a sale of our flat that proved tremendously difficult and took over four months! But they were persistent, calm and diligent keeping all parties adequately informed throughout the process, and in the end all went well. Thank you for ...
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Was this helpful? Yes
Sep 25,2017
Minithumbup
By: 'Tony Lai'
Sep 25,2017
0 people found
this helpful
Louise provided numerous helps and answered my enquiries promptly and effectively. She was most helpful in getting my purchase completed quickly. My family is most grateful for her effort....
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Comment on agent fees
Adequate
Was this helpful? Yes
Sep 14,2017
Minithumbup
Carey Gilliland
Amanda
By: 'White Family'
Sep 14,2017
0 people found
this helpful
The Bath property market is a pretty ruthless place with not enough houses to meet demand and it can be very overwhelming and daunting, especially if you need to move quickly on big decisions. A friend of mine recommended MO as genuine and friendly - ...
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Comment on agent fees
standard -as expected
Was this helpful? Yes
Sep 08,2017
Minithumbdown
Amanda
Carey Gilliland
By: 'Joe and James'
Sep 08,2017
2 people found
this helpful
These guys are the guys you need if you want professional and super friendly estate agents. They go above and way beyond what you'd ever expect and come The highest in our recommendations in the local area! From support, encouragement and positivity nothing is too ...
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Was this helpful? Yes
Aug 29,2017
Minithumbup
Amanda
Sarah
By: 'Dan B'
Aug 29,2017
1 people found
this helpful
Dealing with all the staff at Madison Oakley was a breath of fresh air from the corporate big boys that exist. Everyone (Sarah, Mandy and Louise) were quick to respond and made every effort to get the bottom of any outstanding queries to ensure our ...
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 26,2017
Minithumbup
Sarah
By: 'Helen'
Jul 26,2017
0 people found
this helpful
Throughout a lengthy property sales, Sarah maintained her professionalism. She was exceptionally patient, provided regular updates and communicated information in a helpful, pleasant manner, responding to any queries promptly. I would highly recommend others to use Madison Oakley, and the delightful service that Sarah, in ...
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Comment on agent fees
Very reasonable indeed.
Was this helpful? Yes
Apr 24,2017
Minithumbup
Carey Gilliland
Amanda
By: 'Jade Tipp'
Apr 24,2017
0 people found
this helpful
Madison Oakley handled my sale and purchase which completed last month. Throughout the whole process Carey, Amanda, Sarah and Louise were extremely responsive, helpful, professional and supportive. Every time I contacted them with a query or request they responded immediately. They were always friendly and ...
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Comment on agent fees
Fair price for outstanding service.
Was this helpful? Yes
Apr 13,2017
Minithumbup
Carey Gilliland
By: 'Kirsten'
Apr 13,2017
0 people found
this helpful
Carey and the team were incredibly knowledgeable, professional and helpful throughout the whole process of selling my house in Oldfield Park. Carey's valuation and strategy were spot on, they lined up a buyer very quickly, and made the process as painless as possible. I couldn't ...
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes
Mar 03,2017
Minithumbup
Sarah
By: 'Ruth'
Mar 03,2017
0 people found
this helpful
We bought a flat that was being sold by Madison Oakley. Sarah was very communicative throughout the whole process and the flat was immaculate when we completed....
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Was this helpful? Yes
Feb 17,2017
Minithumbup
Sarah
Carey Gilliland
By: 'James H'
Feb 17,2017
0 people found
this helpful
Great service. All staff were very friendly, knowledgeable and helpful. I would definitely recommend them to anyone thinking of selling a property in Bath....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Jan 05,2017
Minithumbup
By: 'Polly'
Jan 05,2017
0 people found
this helpful
Nice and friendly customer service. I was however disappointed that there was an outstanding debt on the pay as you go meters for electric and gas of around £35.00 which I've paid and not been able to claim back yet and in addition I asked ...
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Was this helpful? Yes
Dec 22,2016
Minithumbup
Carey Gilliland
By: 'Daniel Sieff'
Dec 22,2016
0 people found
this helpful
Highly professional yet also incredibly amiable, with an almost 'Delphi' level of awareness in reference to property generally and going 'the extra mile' for the customer specifically. I absolutely agree with a reviewer , who said...'genuinely the nicest people in the property .......industry' totally customer ...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 22,2016
Minithumbup
Carey Gilliland
By: 'Bea'
Dec 22,2016
0 people found
this helpful
Carey and Louise both gave an incredibly personal service. It didn't feel like they just wanted the sale and were therefore very accommodating of our busy lives. In addition, Carey's local knowledge and extensive understanding of the area, added to the whole experience....
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Comment on agent fees
Appropriate
Was this helpful? Yes
Dec 08,2016
Minithumbup
By: 'Mr and Mrs Dyer'
Dec 08,2016
0 people found
this helpful
Carey and the team at Madison Oakley were fantastic in facilitating the purchase of our first home. My wife and I found them approachable, friendly and always available to talk. As first time buyers they were also patient with us and explained everything clearly....
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Was this helpful? Yes
Dec 07,2016
Minithumbup
Carey Gilliland
Amanda
By: 'Jeremy'
Dec 07,2016
0 people found
this helpful
Genuinely the nicest people in the property business we've ever dealt with. They were professional, attentive and efficient as well. We used them thanks to a glowing recommendation from a friend, and we were very happy with the service....
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Comment on agent fees
They offered us a good deal as it was a recommendation from a previous customer, it was very competitive
Was this helpful? Yes
Dec 02,2016
Minithumbup
Carey Gilliland
Sarah
By: 'Sarah'
Dec 02,2016
0 people found
this helpful
I am extremely grateful with the professional and excellent service that I have received over the past year with Madison Oakley Estate Agents in Moorland Road, Bath with the selling of my matrimonial home. I was especially grateful to Carey & Sarah who kept me ...
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Comment on agent fees
Very pleased with Agent's fees due to all the stress and hassle that it must have been constantly keeping two separate vendors informed
Was this helpful? Yes
Nov 29,2016
Minithumbup
By: 'CRAIG'
Nov 29,2016
0 people found
this helpful
Excellent service, always helpful on questions and fast to respond Very professional and easy to deal with! Staff very friendly...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Nov 22,2016
Minithumbup
Carey Gilliland
Sarah
By: 'Jodie Urch'
Nov 22,2016
0 people found
this helpful
We received an excellent service from Madison Oakley when selling our house. Carey took us through the valuation process and showing vendors around. Our house was priced correctly and sold within a week. There was a long delay between finding buyers for our property and ...
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Comment on agent fees
We were very happy with the rate we were given.
Was this helpful? Yes
Nov 16,2016
Minithumbup
Sarah
By: 'Jayne'
Nov 16,2016
0 people found
this helpful
I recently sold my house through Madison Oakley, they are very professional and extremely helpful. Sarah was an absolute star, helping me when I was getting cold feet and keeping me informed of all new developments....
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Comment on agent fees
Very competitive
Was this helpful? Yes
Nov 14,2016
Minithumbdown
By: 'Disappointed family'
Nov 14,2016
0 people found
this helpful
Madison Oakley could have caused a new family to lose over £50,000 on our house sale!! We contacted Madison Oakley first for an valuation on our property. Though we booked with them first, we wanted a second opinion for a balanced view on our property's ...
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Comment on agent fees
Not competitive, even their "special offer" for the"slow market" was higher than most other agencies in Bath at the time.
Was this helpful? Yes
Oct 06,2016
Minithumbup
Sarah
Carey Gilliland
By: 'Ellis & Andrew'
Oct 06,2016
0 people found
this helpful
My boyfriend and I dealt with both Sarah and Carey when buying our first home in Oldfield Park. We felt that the help and service of Carey and Sarah was professional and honest from viewing houses and throughout the buying process. From our experience as ...
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Comment on agent fees
Not applicable - buyers
Was this helpful? Yes

NAEA RICS TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 7 0 44 1 25 0 1 2

Agent Fees

Tailored fees offered to match your individual requirements for selling. We reflect your marketing needs in our fee structure.
Last updated at 11:43 AM 05/05/2016 by allAgents

Complaints Procedure

We are not only members of the Property Ombudsman but also fully licensed NAEA members so have various options for recourse. In the first instance, please contact one of our partners.
Last updated at 11:43 AM 05/05/2016 by allAgents

Bath
9 Moorland Road, Bath BA2 3PL
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Princes Buildings
2 Princes Buildings, Bath BA1 2EY
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