87% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
We are a family run Property Management company with 20+ years experience as being Landlords. Established in 2009, we serve Greater London for our Landlords and provide our Tenants with the very best service and pro-active Property Management. This service can be shown through our long term Tenancies and Testimonials we have ...
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We are a family run Property Management company with 20+ years experience as being Landlords. Established in 2009, we serve Greater London for our Landlords and provide our Tenants with the very best service and pro-active Property Management. This service can be shown through our long term Tenancies and Testimonials we have received. Our motto is simple, we only Manage properties that we would live in ourselves and provide the best standard of accommodation possible.
Latest Reviews
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a
reviewed by 'Omer'
Featured Review
a
reviewed by 'Kathleen'
Featured Review
a
reviewed by 'Samuel'
Featured Review
a
reviewed by 'Mayank Patel'
Featured Review
a
reviewed by 'Alex N'
16th Apr 2024
reviewed by 'Kai Zhang'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 87% | 98% | £0 | £0 |
| Lettings | 100% | 99% | £415 | £2,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 30 | 0 | 119 | 1 | 0 | 0 | 0 | 0 | 2 | 0 |
Areas covered
- SE10
- E1
- SE3
- SE4
- SE1
- CR2
- BR1
- CR0
- BR2
- SE6
- BR3
- SE8
- SE20
- SE9
- SE19
- SE13
- E14
- SW11
- EC4
- SW4
Address
20 Southborough Road
Bickley
Kent
BR1 2EB
020 3137 3991
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
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Featured Review
a
Mar 07,2024
Mar 07,2024
0
people found
this helpful
this helpful
I recently had the pleasure of working with Kim and her team at Macks Properties. From the moment I contacted them, I was impressed by their professionalism and dedication to helping me.
Furthermore, any issues that arose within the house were swiftly and effectively resolved ...
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Mar 07,2024
Mar 07,2024
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I was letting with Macks for the past 8 years , excellent experience with Neel and Kim , nothing but praise for them both.
Communication was excellent , anything that needed fixing was done very quickly.
Yearly maintenance always completed on time.
Very professional letting agency ... would highly recommended ...
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Mar 06,2024
Mar 06,2024
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Lovely, friendly agency to deal with, and were quick to deal with any queries or issues that arose, and I was generally pretty pleased with the property. Unfortunately, some family circumstances meant I needed to move to another city for a while, but would have ...
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Sep 26,2023
Sep 26,2023
0
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I have entrusted Macks Properties with the management of my property in South Croydon for four years. They take care of all the necessary maintenance, allowing us to take a step back and avoid any day-to-day responsibilities. I am more than happy to recommend their ...
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Jul 08,2022
Jul 08,2022
1
people found
this helpful
this helpful
Our experience with Macks Properties has been exceptional! Neel, Kim and the rest of the team have been incredibly helpful, friendly and professional. Emails were always answered very promptly, thoroughly and clearly. Whenever we had an issue, Neel and Kim would respond immediately and make ...
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Jun 22,2017
Jun 22,2017
0
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Thank you, Neel for taking such great care of my flatmate and I. He had been so kind and understanding towards many of our situations, even when we unintentionally give him a hard time. We thank you for always being there to help and continued ...
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Comment on agent fees
Good
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Jun 21,2017
Jun 21,2017
0
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Neel was a breath of fresh air in what is usually such a horrible process. He was honest, attentive and thorough every step of our tenancy....
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Comment on agent fees
Reasonable
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Feb 24,2017
Feb 24,2017
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Neel has looked after my partner and I for the past 2 years in our property. It has been a pleasure having him as an estate agent; he has always been very approachable and accommodating to our needs. On the few occasions we had a slight ...
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Comment on agent fees
Good
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Sep 19,2016
Sep 19,2016
0
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Macks properties were fantastic! I cannot complain about any area of their service. Neel is professional, friendly, flexible and very helpful. Neel always replies promptly to emails and repairs were done on the flat quickly. The property for me felt very safe, clean and well ...
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Comment on agent fees
Average
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Sep 15,2016
Sep 15,2016
0
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I have used Neel a number of yimes and he always goes the extra mile. For this reason he is only agent I would recommend. Everyone I have recommended him to has thanked me for it....
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Comment on agent fees
Completely fair and transparent.
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Sep 08,2016
Sep 08,2016
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My partner and I have been renting our flat through Macks now for 1.5 years, and our experience from day one has been top-notch. Neel and Patricia have always been professional and courteous, but above all else, they genuinely care about our best interests and go ...
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Comment on agent fees
Good
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Sep 01,2016
Sep 01,2016
0
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I am a client that resides overseas. The service provided by Neel Patel has been nothing but excellent, professional, committed and not comparable to any other agent.
The personal client dedication that he has shown, I have not had with agents. I am one of ...
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Comment on agent fees
Very reasonable and incomparable to the big boys.
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Aug 31,2016
Aug 31,2016
1
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I've never heard anybody rave about an Estate Agent like they do about Neel/Macks. I was recommended by two friends who have let their flats through him for a number of years, and he has entirely lived up to expectations. He knows the market ...
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Comment on agent fees
Very reasonable.
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Aug 31,2016
Aug 31,2016
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Neel is a great Landlord, from the very beginning i knew I was in safe hands. Never a problem and anytime i called, they were always reliable and fast. We rented the property for a couple of years and everything went smoothly. I can only ...
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Comment on agent fees
good fees and no inflated tenancy is a welcome plus, that you will find with Macks properties.
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Aug 31,2016
Aug 31,2016
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With my first contact, they find me a really nice flat with all the principal criteria I was looking for! The visit with Patricia immediately made me want to live there, and on my first day Neel welcome me with all the necessary explanation I ...
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Aug 31,2016
Aug 31,2016
0
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Neel was recommended by my colleague when I was experiencing troubles with my previous high street agents. I switched to Neel's service for about half a year now. I am always impressed by his professional standard. He charges very reasonable agency fee, always attend to ...
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Aug 31,2016
Aug 31,2016
0
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I would highly recommend Macks properties and Neel and his team. From first contact the service was exceptional and I'm now approaching 2 years in my current property with Macks and would continue to highly recommend them to friends and family, hence the 5 stars....
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Comment on agent fees
The agents fees were good in comparison to other agents fees in the market.
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Aug 31,2016
Aug 31,2016
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Neel is fantastic nothing is ever too much trouble and everything is done in a timely efficient manner. He is by far the best agent I have used and we have used many over the years - as a customer you feel like you get ...
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Comment on agent fees
Great value
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Aug 31,2016
Aug 31,2016
0
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Flawless. Can't fault the service at all, friendly yet professional, knowledgable yet accessible and no query is too small. No pressure or hard sell, helpful advice and any maintenance issue dealt with swiftly and efficiently....
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Comment on agent fees
The fees are standard, they're neither extortionate nor ridiculously cheap either
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Aug 17,2016
Aug 17,2016
0
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From the first encounter with Neel and his team, I knew that I was in good hands. He explained all about the property to me-the potential pitfalls as well as the selling points. The process of getting the house was quick and smooth. My situation ...
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Comment on agent fees
Excellent. Well-priced.
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Aug 14,2016
Aug 14,2016
0
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After renting with many larger letting agents over the years we found Mack's Properties to be a refreshing change. Being an independent family business we found that the agents are able to work with you more directly on a personal level. Mack's properties have been ...
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Comment on agent fees
Very Good / Renewal Non existant
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Jul 29,2016
Jul 29,2016
0
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Neel and Patricia thank you so much for being so communicative and supportive. It is very rare to find agents who get to be personally involved and care so much for the tenant. Neel has been more than helpful and understanding and we were so ...
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Comment on agent fees
Fees twere extremely low comparing to the outrageous amounts of money other agencies ask.
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Jul 19,2016
Jul 19,2016
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Neel and Patricia are both great people. They communicated quickly and professionally and whenever there was a problem, they dealt with it promtly. The agency has been very cooperative. Very pleased with their service....
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Jun 15,2016
Jun 15,2016
0
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We had a short in between let of just 6 months - ~Neal and Patricia were lovely to deal with. I wish our new lettings agency were as nice as them! If you want understanding, kindness and flexibility then Macks are the ones to go with....
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Jun 09,2016
Jun 09,2016
0
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Neel is one of the most professional agents I have worked with who strives to provide a personalised service. He doesn't compromise on quality which stands out above the thousands of estate agents out there. Patricia is brilliant with her communication and is always helpful. ...
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Comment on agent fees
Very competitive
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Jun 09,2016
Jun 09,2016
0
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This is easily the most professional outfit I have used in renting property. Neel and Patricia are available for any query and deal with problems swiftly and accurately whether by telephone or email. Their fees are very competitive. Neel is very personable and always keeps ...
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Comment on agent fees
Very competitive and reasonable fees esepcially given the excellentservice provdided
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Jun 06,2016
Jun 06,2016
0
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We have just ended a relatively short tenancy of just under 18 months, but Macks Properties have made quite an impression on us.
From the outset we were surprised to find such a lovely property at comparatively affordable rent, and our dealings with Neel and Patricia ...
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Comment on agent fees
Fees were on par with other letting agents we were considering or had rented from in the past.
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Apr 19,2016
Apr 19,2016
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Both Neel and Patricia are a great example of professionalism and work ethic. Over the course of our tenancy, they were responsive, respectful, and understanding. We had a couple of issues with our flat and they did everything they could to find a solution as ...
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Comment on agent fees
Very competitive market fees. Absolutely deserved
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Apr 19,2016
Apr 19,2016
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From the beginning to the end of the tenancy, Neel and Patricia have been excellent in their service and dealings with any issues that arose. Highly professional individuals....
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Comment on agent fees
No renewal fees been collected. Good
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Feb 19,2016
Feb 19,2016
0
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Neel and Patricia run a very professional outfit. It was clear from the outset how much pride they took in their service. The flat was very modern with a lovely bathroom and kitchen. It was spacious and had lots of natural light. It is clear ...
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Comment on agent fees
Good
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Oct 07,2015
Oct 07,2015
0
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From the beginning to the end of the tenancy, Neel and Patricia have been excellent in their service and dealings with any issues that arose. Not only this, but we were kept updated with any goings on in the premises and outside.
After renting for ...
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Comment on agent fees
Fees were more than reasonable for the property, area and transport facilities. Excellent value.
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Sep 19,2015
Sep 19,2015
0
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We have rented through Macks Properties a flat in a somewhat older building. Therefore along the period of our rental there have been different issues, some of them major. Everything has been dealt with by our agent with utmost urgency and professionalism. There have been ...
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Sep 07,2015
Sep 07,2015
0
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Macks was recommended to me and after a short while it was clear that it was the best decision made in relation to renting out my property. They run an impeccable service and are always on hand to assist. They have taken a weight off ...
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Aug 31,2015
Aug 31,2015
0
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My partner and I have been using Macks as tenants for only about 6 months, but have had a really great experience so far. We were initially hesitant to use a letting agency, as our previous flats had been through private landlords, but I can't say ...
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Comment on agent fees
Yes, very competitive and affordable with all other major agencies we encountered
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Aug 28,2015
Aug 28,2015
0
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I use Macks properties as a letting agent after they were recommended by a friend. Having listed my property with two lettings agents, Macks and another high street estate agent, I was shocked at how different the level of service was. Neel was extremely professional, ...
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Neel
(140)
Kim
(55)
Chris
Julian
Kerry
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Contact Neel directly - [email protected]
Last updated at 10:09 AM 20/01/2022 by
Best Letting Agent in Bickley 
Best Letting Agent in BR1 
