87% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
We are a family run Property Management company with 20+ years experience as being Landlords. Established in 2009, we serve Greater London for our Landlords and provide our Tenants with the very best service and pro-active Property Management. This service can be shown through our long term Tenancies and Testimonials we have ...
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We are a family run Property Management company with 20+ years experience as being Landlords. Established in 2009, we serve Greater London for our Landlords and provide our Tenants with the very best service and pro-active Property Management. This service can be shown through our long term Tenancies and Testimonials we have received. Our motto is simple, we only Manage properties that we would live in ourselves and provide the best standard of accommodation possible.
Latest Reviews
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a
reviewed by 'Omer'
Featured Review
a
reviewed by 'Kathleen'
Featured Review
a
reviewed by 'Samuel'
Featured Review
a
reviewed by 'Mayank Patel'
Featured Review
a
reviewed by 'Alex N'
16th Apr 2024
reviewed by 'Kai Zhang'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 87% | 98% | £0 | £0 |
| Lettings | 100% | 99% | £415 | £2,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 30 | 0 | 119 | 1 | 0 | 0 | 0 | 0 | 2 | 0 |
Areas covered
- SE10
- E1
- SE3
- SE4
- SE1
- CR2
- BR1
- CR0
- BR2
- SE6
- BR3
- SE8
- SE20
- SE9
- SE19
- SE13
- E14
- SW11
- EC4
- SW4
Address
20 Southborough Road
Bickley
Kent
BR1 2EB
020 3137 3991
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
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Featured Review
a
Mar 07,2024
Mar 07,2024
0
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I recently had the pleasure of working with Kim and her team at Macks Properties. From the moment I contacted them, I was impressed by their professionalism and dedication to helping me.
Furthermore, any issues that arose within the house were swiftly and effectively resolved ...
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Mar 07,2024
Mar 07,2024
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I was letting with Macks for the past 8 years , excellent experience with Neel and Kim , nothing but praise for them both.
Communication was excellent , anything that needed fixing was done very quickly.
Yearly maintenance always completed on time.
Very professional letting agency ... would highly recommended ...
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Mar 06,2024
Mar 06,2024
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Lovely, friendly agency to deal with, and were quick to deal with any queries or issues that arose, and I was generally pretty pleased with the property. Unfortunately, some family circumstances meant I needed to move to another city for a while, but would have ...
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Sep 26,2023
Sep 26,2023
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I have entrusted Macks Properties with the management of my property in South Croydon for four years. They take care of all the necessary maintenance, allowing us to take a step back and avoid any day-to-day responsibilities. I am more than happy to recommend their ...
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Jul 08,2022
Jul 08,2022
1
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Our experience with Macks Properties has been exceptional! Neel, Kim and the rest of the team have been incredibly helpful, friendly and professional. Emails were always answered very promptly, thoroughly and clearly. Whenever we had an issue, Neel and Kim would respond immediately and make ...
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Mar 14,2019
Mar 14,2019
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Professional, friendly, very welcoming, caring for both tenant and landlord, arrangements made really quickly. Very approachable and answering all questions asked....
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Mar 13,2019
Mar 13,2019
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I have no other way to say that Mr. Neel has been perfect in his duties since the beginning. he helped me out at any time in any aspect of the renting procedure and he has been always ready to help during the whole period ...
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Comment on agent fees
they are worth any penny
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Mar 04,2019
Mar 04,2019
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Neel was always extremely helpful , quick to respond to emails, queries and issues during the length of my three years tenancy at the property. I received my deposit back promptly after moving out.
Best letting agency I have used in all the years I have ...
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Feb 08,2019
Feb 08,2019
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I would definitely recommend Macks Properties. Neel has made this whole rental experience fantastic and has been extremely friendly since the beginning. Whenever there is an issue, he offers helpful solutions and have it resolved quickly.
Unfortunately I had to relocate for work, but otherwise ...
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Jan 31,2019
Jan 31,2019
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I have dealt with Neel from day 1 and I have to say he is fantastic. Any little problem, which I have had with the flat he has sorted super quick. I would recommend any family member or friend to use Macks properties....
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Comment on agent fees
Fee prices are lower than others.
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Oct 08,2018
Oct 08,2018
0
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Neel is by far the best estate agent I have dealt with ever. A genuinely nice guy, courteous, understanding and quick at communicating - very rare to come across in London. No hidden fees or costs, lame excuses or fake helpfulness - it really feels ...
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Aug 31,2018
Aug 31,2018
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Neel & the team there have looked after my properties for a number of years now without fault. I have only ever had negative experiences with his high street competitors and since hanging over the management to him it's been great.
As a landlord with properties ...
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Comment on agent fees
Very competitive & value for money
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Aug 23,2018
Aug 23,2018
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We've been tenants since 2009 and couldn't have had a better agent and landlord! Very welcoming, right from the beginning. When there has been a problem (usually minor issues and very few in all these years we're tenants at this property), Neel directly offered quick solutions, ...
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Aug 21,2018
Aug 21,2018
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Everything with Macks Properties has been simple and straightforward. Neel is a down to earth, approachable guy who does what he can to help out in any given situation. Would not hesitate to recommend them to other customers....
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Comment on agent fees
Lower than average, so overall good.
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Aug 20,2018
Aug 20,2018
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Neel Patel at Macks Properties has been managing the tenancy of my flat for the past year. I always find Neel to be very helpful, reliable and thorough and provides exactly the sort of management that I was looking for....
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Comment on agent fees
The management charges are very competitive and in my experience are well earned.
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Aug 20,2018
Aug 20,2018
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Fast and efficient help and great communication. Always was quick to come check it any problems with the flat and did a good job of keeping it running well....
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Aug 20,2018
Aug 20,2018
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When we met Neel closer to 3.5 years ago he took the time and effort to listen keenly to our wants and needs (a long list indeed)
He showed us 3 of his properties which all fitted the bill and we moved into one a few weeks ...
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Comment on agent fees
Good
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Aug 16,2018
Aug 16,2018
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Neel is a very friendly agent who is quick to return calls and makes sure that all queries are dealt with efficiently. From the first viewing right through to move in and beyond, Neel has been very professional, kept in touch and always worked around ...
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Comment on agent fees
Good - very fair.
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Jul 31,2018
Jul 31,2018
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Neel made great efforts to make sure the whole moving in and out process ran as smoothly as possible. He conducts himself with great proffesionalism and also builds a raport with you so that if there is ever any queries you feel comfortable enough to ...
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Comment on agent fees
Good
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Jun 25,2018
Jun 25,2018
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Neel was extremely polite and professional right from the start. Best experience with any estate agency ever! Would highly recommend...
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Comment on agent fees
Fair
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May 31,2018
May 31,2018
0
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Great service, always very easy to get hold of, helpful and honest. We have lived in London for years and rented many properties but Mack's and Neel are definitely the best we have come across....
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Comment on agent fees
Good
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Apr 03,2018
Apr 03,2018
0
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The friendliest, most helpful and efficient agency I have ever rented with - nothing was too much trouble, extremely easy going, Neel and team couldn't do enough to ensure a happy experience! If I wasn't relocating out of London I would have stayed at the ...
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Comment on agent fees
Very good, not as high as others
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Feb 23,2018
Feb 23,2018
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A highly professional service provided by the company and Neel in particular. I have had Neel managing some of our properties going back years and would highly recommend him and his services. Very genuine and reasonable with his costings unlike others out there, executing the ...
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Comment on agent fees
Excellent
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Jan 30,2018
Jan 30,2018
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Honestly, one the best experiences dealing with an estate agent, I have had. From the start, Neel took all our needs into account and made the process nothing but stress-free. He answered all our queries promptly and went above and beyond for our customer experience. ...
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Nov 11,2017
Nov 11,2017
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Neel is by far the best landlord I've had. Anytime I contacted him about anything, he would respond immediately and if the flat needed anything fixing, we would return from home over the next few and it would already be sorted. During the two years ...
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Oct 31,2017
Oct 31,2017
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Fantastic Landlords/Management group.
Always ensured that any problem was solved quickly and efficiently. Really easy to get on with and are always contactable and helpful.
I couldn't recommend MACKs enough!...
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Comment on agent fees
Higer than I have previously experienced but it does insure that every base is covered throughly!
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Oct 16,2017
Oct 16,2017
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The Macks property team are the best I have experienced yet. I am speaking as a former tenant and relocation agent. Neel is conscientious, caring, thorough, professional and friendly at all times. He goes above and beyond the call of duty. Patricia is also a ...
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Comment on agent fees
Standard and fair
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Oct 03,2017
Oct 03,2017
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I am very happy to write this review to commend the exceptional professionalism of Neel Patel of Macks Properties. Neel was the letting agent who, in February 2016, took over the management of the flat where I lived between 2012 and 2017. Between February 2016 and September 2017 when I ...
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N/A
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Aug 30,2017
Aug 30,2017
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Our tenant had given notice in November and we had a very short time to find a new tenant and a new agent.
We are relatively new landlords and found Macks properties through allgents after a frustrating experience with a high-street agent.
We had another ...
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Comment on agent fees
We are perfectly happy with the fees given the quality of service offered by Neel and his team. Very reasonable.
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Aug 30,2017
Aug 30,2017
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I don't do reviews, because there easy to ignore, and the chance to win some money was not the incentive to write this one. In fact I decided that i had received such good service, prompt replies to query's, the whole process and service was ...
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Aug 29,2017
Aug 29,2017
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Neel is a very friendly, professional, knowledgeable and approachable Agent.
Even though I used Mack's Properties as a Tenant and was renting temporarily for the short term, I am also a Landlord myself. As a Landlord, I would also feel assured that my own investments ...
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Comment on agent fees
Very good compared to "High street - Chain" Agents.
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Aug 24,2017
Aug 24,2017
0
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Neel is professional, reliable and approachable. He deals with all enquiries promptly and is that person that goes the extra mile!!
I have been living in a property managed by Neel for over three years and I have to say it has been an absolute ...
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Comment on agent fees
Good
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Jul 27,2017
Jul 27,2017
0
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I found my self renting a lovely property through Macks Properties with Neel my main source of contact. He is experienced and attentive, always gave ample notice when needed and respected my privacy.
Macks Properties will be my first point of call when looking to ...
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Comment on agent fees
Good Fees
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Jun 26,2017
Jun 26,2017
0
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Neel was an amazing agent. Always really quick to reply and deeply helpful. Exactly the type of agent you would expect to deal with. Highly recommended for your next project!!...
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Comment on agent fees
Don't have anything to compare with, but the cost looked absolutely fine
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Jun 26,2017
Jun 26,2017
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By: 'Shane'
ï³ Aug 31,2016
Branch: Bourne Road, First Floor South Studio, Peills Courtyard
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: Br3
I would highly recommend Macks properties and Neel. I lived in my house for 3 years and didn't have any problems. If I ...
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Neel
(140)
Kim
(55)
Chris
Julian
Kerry
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Contact Neel directly - [email protected]
Last updated at 10:09 AM 20/01/2022 by
Best Letting Agent in Bickley 
Best Letting Agent in BR1 
