Macks Properties
5/5, 152 reviews
99% recommended
87% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

Property Features

We are a family run Property Management company with 20+ years experience as being Landlords. Established in 2009, we serve Greater London for our Landlords and provide our Tenants with the very best service and pro-active Property Management. This service can be shown through our long term Tenancies and Testimonials we have ... show more We are a family run Property Management company with 20+ years experience as being Landlords. Established in 2009, we serve Greater London for our Landlords and provide our Tenants with the very best service and pro-active Property Management. This service can be shown through our long term Tenancies and Testimonials we have received. Our motto is simple, we only Manage properties that we would live in ourselves and provide the best standard of accommodation possible.
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Latest Reviews

 View all Reviews 152
Featured Review
a
reviewed by 'Omer'
“I recently had the pleasure of working with Kim and her team at Macks Properties. From the moment I contacted ......”
Featured Review
a
reviewed by 'Kathleen'
“I was letting with Macks for the past 8 years , excellent experience with Neel and Kim , nothing but praise for them ......”
Featured Review
a
reviewed by 'Samuel'
“Lovely, friendly agency to deal with, and were quick to deal with any queries or issues that arose, and I ......”
Featured Review
a
reviewed by 'Mayank Patel'
“I have entrusted Macks Properties with the management of my property in South Croydon for four years. They take care ......”
Featured Review
a
reviewed by 'Alex N'
“Our experience with Macks Properties has been exceptional! Neel, Kim and the rest of the team have been incredibly helpful, ......”
16th Apr 2024
reviewed by 'Kai Zhang'
“I recently had the pleasure of working with Macks Properties for my rental needs, and I must say, the experience ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 87% 98% £0 £0
Lettings 100% 99% £415 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
30 0 119 1 0 0 0 0 2 0
Areas covered
  • SE10
  • E1
  • SE3
  • SE4
  • SE1
  • CR2
  • BR1
  • CR0
  • BR2
  • SE6
  • BR3
  • SE8
  • SE20
  • SE9
  • SE19
  • SE13
  • E14
  • SW11
  • EC4
  • SW4
Address

20 Southborough Road
Bickley
Kent
BR1 2EB
020 3137 3991

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Featured Review
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“Excellent Service and Professionalism...”

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Mar 07,2024
Minithumbup
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Kim
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Neel
By: 'Omer'
Mar 07,2024
0 people found
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I recently had the pleasure of working with Kim and her team at Macks Properties. From the moment I contacted them, I was impressed by their professionalism and dedication to helping me. Furthermore, any issues that arose within the house were swiftly and effectively resolved ...
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“I was letting with Macks for the past 8 years......”

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Mar 07,2024
Minithumbup
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Kim
By: 'Kathleen'
Mar 07,2024
0 people found
this helpful
I was letting with Macks for the past 8 years , excellent experience with Neel and Kim , nothing but praise for them both. Communication was excellent , anything that needed fixing was done very quickly. Yearly maintenance always completed on time. Very professional letting agency ... would highly recommended ...
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“Would rent again from Macks...”

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Mar 06,2024
Minithumbup
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Chris
By: 'Samuel'
Mar 06,2024
0 people found
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Lovely, friendly agency to deal with, and were quick to deal with any queries or issues that arose, and I was generally pretty pleased with the property. Unfortunately, some family circumstances meant I needed to move to another city for a while, but would have ...
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“Property rental review...”

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Sep 26,2023
Minithumbup
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By: 'Mayank Patel'
Sep 26,2023
0 people found
this helpful
I have entrusted Macks Properties with the management of my property in South Croydon for four years. They take care of all the necessary maintenance, allowing us to take a step back and avoid any day-to-day responsibilities. I am more than happy to recommend their ...
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“Our experience with Macks Properties has been......”

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Jul 08,2022
Minithumbup
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Kim
By: 'Alex N'
Jul 08,2022
1 people found
this helpful
Our experience with Macks Properties has been exceptional! Neel, Kim and the rest of the team have been incredibly helpful, friendly and professional. Emails were always answered very promptly, thoroughly and clearly. Whenever we had an issue, Neel and Kim would respond immediately and make ...
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“The best experience with a lettings managemen......”

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Feb 02,2021
Minithumbup
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By: 'David C'
Feb 02,2021
0 people found
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The best experience with a lettings management company I have had. Friendly, reasonable and quick to react. Very positive experience over all....
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“Flat b Gwydor Road...”

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Nov 30,2020
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Kim
By: 'Sebastian'
Nov 30,2020
0 people found
this helpful
We can’t thank Neel and the team for all they have done to make our 3 year tenancy at flat B Gwydor Road as great as it has been. They responded quickly to any queries and always provided a great service when needed. We are ...
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“Both Neel and Kim were extremely efficient an......”

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Nov 30,2020
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By: 'Lizzy'
Nov 30,2020
0 people found
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Both Neel and Kim were extremely efficient and helpful. We used Mack’s Properties for both lettings and management and would recommend them....
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“Just finished a 2+ years tenancy through Mack......”

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Nov 18,2020
Minithumbup
By: 'Simon'
Nov 18,2020
0 people found
this helpful
Just finished a 2+ years tenancy through Macks. Very communicative throughout the tenancy and prompt response to any issues as they arose. Would be happy to rent through them again....
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“Great customer service. Professional & reliab......”

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Oct 24,2020
Minithumbup
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By: 'Patrice'
Oct 24,2020
0 people found
this helpful
Great customer service. Professional & reliable. We had a good time living in the property they manage. Kim and Neel were very helpful whenever we needed assistance in the property...
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“Absolutely fantastic for the entirity of my c......”

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Oct 15,2020
Minithumbup
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By: 'Sophie'
Oct 15,2020
0 people found
this helpful
Absolutely fantastic for the entirity of my contract. Moving in was hassle free and got my deposit back in full the same day that I completed the move. Really efficient and always get back to me super quickly. I've never had any problems at all ...
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“Great experience...”

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Oct 12,2020
Minithumbup
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By: 'Marina'
Oct 12,2020
0 people found
this helpful
Amazing agency, after have dealt with many agencies in London, this one is definitely the best one. The house was given in good condition, the team is always happy to help and assist very quickly to all issues in a friendly manner. Special thanks to ...
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“I have never dealt with such amazing agency. ......”

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Oct 12,2020
Minithumbup
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By: 'Julia'
Oct 12,2020
0 people found
this helpful
I have never dealt with such amazing agency. Neel took care of us all the way, since we started our tenancy until the last day we sadly left the house. If they would have had a property with the characteristics we were looking, we would ...
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“We rent a house with Macks Properties for a y......”

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Oct 12,2020
Minithumbup
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By: 'Aixa'
Oct 12,2020
0 people found
this helpful
We rent a house with Macks Properties for a year. Neel Patel and his team were amazing, really helpful and reliable. I will recommend it 100%...
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“Very professional service, quick to respond t......”

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Sep 03,2020
Minithumbup
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By: 'Aoife'
Sep 03,2020
0 people found
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Very professional service, quick to respond to any queries or issues and always pleasant to deal with. I wouldn't hesitate to work with them again....
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“We've spent 2 years in a flat managed by Mack......”

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Aug 25,2020
Minithumbup
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By: 'SkouD'
Aug 25,2020
0 people found
this helpful
We've spent 2 years in a flat managed by Macks Properties and I'm really grateful. It was our first long term stay in London and personally I can't ask for more. Very easy and seamless tenancy start. Neel was always happy to assist us and he ...
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“Very engaged and reliable agent - great exper......”

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Aug 07,2020
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By: 'Felix'
Aug 07,2020
0 people found
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Very engaged and reliable agent - great experience. Neel is responding to emails very quickly and helped us fixing small issues immediately....
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“Would recommend...”

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Jul 09,2020
Minithumbup
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By: 'Mia'
Jul 09,2020
0 people found
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Great service, fully on top of everything and felt like a personalised service rather than just trying to match a tenant to a property in order to seal a deal. Neel was brilliant!...
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“Neel was an excellent Agent throughout my who......”

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Jul 08,2020
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By: 'Lee'
Jul 08,2020
0 people found
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Neel was an excellent Agent throughout my whole tenancy, he was always on hand for help and assistance when there was an issue....
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“Great company, fantastic service. Neel is alw......”

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Jun 30,2020
Minithumbup
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By: 'Joel'
Jun 30,2020
0 people found
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Great company, fantastic service. Neel is always friendly, easy to contact and helpful. Would recommend Mack's properties to anyone! Was very helpful is every process, from having to move in on short notice to leaving. 5*...
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“Macks Property provided timely and profession......”

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Jun 19,2020
Minithumbup
By: 'Meifen'
Jun 19,2020
0 people found
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Macks Property provided timely and professional help in my search for a flat in London. It was a pleasure working with them....
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“Macks Property provided timely and profession......”

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Jun 19,2020
Minithumbup
By: 'Meifen'
Jun 19,2020
0 people found
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Macks Property provided timely and professional help in my search for a flat in London. It was a pleasure working with them....
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“Friendly and efficient service for three year......”

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Jun 03,2020
Minithumbup
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By: 'George'
Jun 03,2020
0 people found
this helpful
Friendly and efficient service for three years! We have had an amazing agent in Neel Patel He has been very efficient but approachable and friendly. He has kept in contact with me on a regular basis and no questions or queries were to much for ...
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“Honest, Professional, Efficient, Reliable, Friendly...”

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May 14,2020
Minithumbup
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By: 'Filippo'
May 14,2020
0 people found
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I can't even explain how grateful I am to Mack Properties, I was coming from the worst nightmare ever with Dexters (which made me waste money, time and mental energy) and I don't know if I could have survived another terrible experience like that. Fortunately ...
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“We have found Macks Properties outstanding ......”

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Apr 28,2020
Minithumbup
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By: 'John'
Apr 28,2020
0 people found
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We have found Macks Properties outstanding and always ready to go the extra mile to help both landlord and tenant. John and Maureen Hunter....
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“Very impressive service all round. Not only w......”

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Feb 11,2020
Minithumbup
By: 'Adrian'
Feb 11,2020
0 people found
this helpful
Very impressive service all round. Not only were the entry and exit procedures very easy, but while living in the property, whatever issue I raised was rectified almost immediately. The website that Macks uses for tenants to raise maintenance issues is a great idea and ...
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“I was a tenant of a flat in Beckenham for 15 ......”

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Dec 08,2019
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By: 'Wesley'
Dec 08,2019
0 people found
this helpful
I was a tenant of a flat in Beckenham for 15 months and dealt with Neel multiple times over the course of my tenancy. Neel was always professional, supportive and went out of his way to help with any issues in this time. At the end ...
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“I rented a property through Macks Properties.......”

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Nov 26,2019
Minithumbup
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By: 'Robert'
Nov 26,2019
0 people found
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I rented a property through Macks Properties. Excellent service throughout the tenancy. Everything went smoothly from moving in to moving out. Would definitely recommend....
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“Best estate agent I've ever worked with and a......”

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Oct 23,2019
Minithumbup
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By: 'Lillian'
Oct 23,2019
0 people found
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Best estate agent I've ever worked with and as a both tenant and flat owner, I've worked with a few. Neel is professional, great with communication and very empathetic. Would highly recommend!...
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“Neel has been Very professional, and helpful ......”

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Sep 23,2019
Minithumbup
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By: 'yan'
Sep 23,2019
0 people found
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Neel has been Very professional, and helpful and efficient throughout. Had a very good experience. I Will definitely recommend him....
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“Amazing!!!...”

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Jul 23,2019
Minithumbup
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By: 'Anna'
Jul 23,2019
0 people found
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Neel Patel is a wonderful landlord. Very kind and quick to sort any problems, easy to contact and always very helpful. I would definitely recommend Mack's Properties to anyone who is considering renting from them....
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“Happy previous tenant...:-)))))...”

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May 01,2019
Minithumbup
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By: 'Claire-louise'
May 01,2019
0 people found
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I was tenant of neels the manager of mack properties for 2 years.i was very well accommodated.if I had any problems with the property.it was dealt with promptly and professionally. The property was decorated and maintained to a high standard.i only moved ...
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Good
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“Great agency...”

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Apr 29,2019
Minithumbup
By: 'Gabriel'
Apr 29,2019
0 people found
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Macks Properties has been my agency for the past 4 years. They have been prompt and efficient in dealing with all my requests and conducted their activity in a fair and satisfactory manner. I would recommend them....
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“Amazingly responsive and helpful...”

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Apr 17,2019
Minithumbup
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By: 'Annie'
Apr 17,2019
0 people found
this helpful
We rented a property through Mack's Properties and every step of the way, through contracts and deposits to disputes with the cafe downstairs (there were issues with a water supply that were not in our control), Neel was very helpful and made the effort to ...
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“Outstanding Service...”

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Mar 25,2019
Minithumbup
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By: 'Mikin'
Mar 25,2019
0 people found
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Right from the very moment I wasn't introduced to Neel, the service has been impeccable. Neel was very prompt in viewing the property, putting it on the market and processing all necessary paperwork for the transaction. Neel is very approachable, share's his honest opinion and ...
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Comment on agent fees
Very reasonable!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Neel directly - [email protected]
Last updated at 10:09 AM 20/01/2022 by

Awards won by Macks Properties

Regional Awards won by Macks Properties

Individual Branch Awards

Bickley, BR1



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