• Neel Patel
    Neel Patel
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    Nicola Pratt
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    Patricia Carpenter
We are a family run Property Management company with 20+ years experience as being Landlords. Established in 2009, we serve Greater London for our Landlords and provide our Tenants with the very best service and pro-active Property Management. This service can be shown through our long term Tenancies and Testimonials we have received. Our motto is simple, we only Manage properties that we would live in ourselves and provide the best standard of accommodation possible.

First Floor South Studio, Peills Courtyard, Bourne Road
Bromley
Greater London
BR2 9NS
020 3137 3991

 
Aug 30,2017
Minithumbup
Neel Patel
By: 'Chris Lemonius'
Aug 30,2017
1 people found
this helpful
Our tenant had given notice in November and we had a very short time to find a new tenant and a new agent. We are relatively new landlords and found Macks properties through allgents after a frustrating experience with a high-street agent. We had another challenge which was to refurbish a tired bathroom before placing new tenants. Not only did Mack's properties market the property, find a new tenant at a challenging time of year for rentals, deal with our old agency, deal with the existing t...
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Comment on agent fees
We are perfectly happy with the fees given the quality of service offered by Neel and his team. Very reasonable.
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Aug 30,2017
Minithumbup
Neel Patel
By: 'NJW'
Aug 30,2017
0 people found
this helpful
I don't do reviews, because there easy to ignore, and the chance to win some money was not the incentive to write this one. In fact I decided that i had received such good service, prompt replies to query's, the whole process and service was second to none. therefore i wanted to let the reviewer know that i would recommend Neel and the agency....
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Aug 29,2017
Minithumbup
Neel Patel
By: 'Mark'
Aug 29,2017
0 people found
this helpful
Neel is a very friendly, professional, knowledgeable and approachable Agent. Even though I used Mack's Properties as a Tenant and was renting temporarily for the short term, I am also a Landlord myself. As a Landlord, I would also feel assured that my own investments were being cared for and also knowing that my Tenants were being well cared for and managed. I have no hesitation in recommending his services....
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Comment on agent fees
Very good compared to "High street - Chain" Agents.
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Aug 24,2017
Minithumbup
Neel Patel
By: 'C McLaren'
Aug 24,2017
0 people found
this helpful
Neel is professional, reliable and approachable. He deals with all enquiries promptly and is that person that goes the extra mile!! I have been living in a property managed by Neel for over three years and I have to say it has been an absolute pleasure to have that level of communication of trust with Neel of Macs properties being the managing agent. I would certainly recommend him as an agent ....
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Comment on agent fees
Good
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Jul 27,2017
Minithumbup
Neel Patel
By: 'Alex'
Jul 27,2017
0 people found
this helpful
I found my self renting a lovely property through Macks Properties with Neel my main source of contact. He is experienced and attentive, always gave ample notice when needed and respected my privacy. Macks Properties will be my first point of call when looking to Rent and Purchase property. Thanks...
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Comment on agent fees
Good Fees
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Jun 26,2017
Minithumbup
Neel Patel
By: 'Doriane'
Jun 26,2017
0 people found
this helpful
Neel was an amazing agent. Always really quick to reply and deeply helpful. Exactly the type of agent you would expect to deal with. Highly recommended for your next project!!...
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Comment on agent fees
Don't have anything to compare with, but the cost looked absolutely fine
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Jun 26,2017
Minithumbdown
Neel Patel
By: 'Grace'
Jun 26,2017
0 people found
this helpful
By: 'Shane'  Aug 31,2016 Branch: Bourne Road, First Floor South Studio, Peills Courtyard Services: Lettings (as a Tenant) Would you recommend?: Yes Postcode: Br3 I would highly recommend Macks properties and Neel. I lived in my house for 3 years and didn't have any problems. If I needed anything it was sorted straight away and I couldn't have asked for anymore....
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Jun 22,2017
Minithumbup
Neel Patel
By: 'Melody'
Jun 22,2017
0 people found
this helpful
Thank you, Neel for taking such great care of my flatmate and I. He had been so kind and understanding towards many of our situations, even when we unintentionally give him a hard time. We thank you for always being there to help and continued to stay in touch with us throughout our lease, ensuring that our stay was comfortable. Best of luck in your future endeavors....
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Comment on agent fees
Good
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Jun 21,2017
Minithumbup
Neel Patel
Neel Patel
By: 'Hamish'
Jun 21,2017
0 people found
this helpful
Neel was a breath of fresh air in what is usually such a horrible process. He was honest, attentive and thorough every step of our tenancy....
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Comment on agent fees
Reasonable
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Feb 24,2017
Minithumbup
Neel Patel
By: 'Becca'
Feb 24,2017
0 people found
this helpful
Neel has looked after my partner and I for the past 2 years in our property. It has been a pleasure having him as an estate agent; he has always been very approachable and accommodating to our needs. On the few occasions we had a slight issue with the property it was sorted out in a timely manner and he never made us feel like we were being a pest. We recently moved due to purchasing our first home; Neel was fantastic throughout the whole process and made it a lot easier than it could have been....
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Comment on agent fees
Good
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Sep 19,2016
Minithumbup
Neel Patel
By: 'Laurs'
Sep 19,2016
0 people found
this helpful
Macks properties were fantastic! I cannot complain about any area of their service. Neel is professional, friendly, flexible and very helpful. Neel always replies promptly to emails and repairs were done on the flat quickly. The property for me felt very safe, clean and well kept by the agency....
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Comment on agent fees
Average
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Sep 15,2016
Minithumbup
Neel Patel
By: 'Richard Allen'
Sep 15,2016
0 people found
this helpful
I have used Neel a number of yimes and he always goes the extra mile. For this reason he is only agent I would recommend. Everyone I have recommended him to has thanked me for it....
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Comment on agent fees
Completely fair and transparent.
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Sep 08,2016
Minithumbup
Neel Patel
Patricia Carpenter
By: 'Lukasz'
Sep 08,2016
0 people found
this helpful
My partner and I have been renting our flat through Macks now for 1.5 years, and our experience from day one has been top-notch. Neel and Patricia have always been professional and courteous, but above all else, they genuinely care about our best interests and go out of their way to give us a great experience. It's always been a pleasure dealing with them....
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Comment on agent fees
Good
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Sep 01,2016
Minithumbup
Neel Patel
By: 'Mika'
Sep 01,2016
0 people found
this helpful
I am a client that resides overseas. The service provided by Neel Patel has been nothing but excellent, professional, committed and not comparable to any other agent. The personal client dedication that he has shown, I have not had with agents. I am one of many but have not felt that. His full management is full management with many of the issues he deals with without my knowledge. I would recommend Neel to everyone that wants that personal service that majority of the bigger agencies don't...
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Comment on agent fees
Very reasonable and incomparable to the big boys.
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Aug 31,2016
Minithumbup
Neel Patel
By: 'Joanna'
Aug 31,2016
1 people found
this helpful
I've never heard anybody rave about an Estate Agent like they do about Neel/Macks. I was recommended by two friends who have let their flats through him for a number of years, and he has entirely lived up to expectations. He knows the market inside out, is super helpful, realistic and honest, and worked tirelessly to find me the right tenants in a difficult market. I am delighted to recommend him....
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Comment on agent fees
Very reasonable.
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Aug 31,2016
Minithumbup
Neel Patel
By: 'Claudio & Maria'
Aug 31,2016
0 people found
this helpful
Neel is a great Landlord, from the very beginning i knew I was in safe hands. Never a problem and anytime i called, they were always reliable and fast. We rented the property for a couple of years and everything went smoothly. I can only recommend his agency to anyone. Top man and 5 stars well deserved. Flexible approach and sense of humor were the cherry on the cake really....
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Comment on agent fees
good fees and no inflated tenancy is a welcome plus, that you will find with Macks properties.
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Aug 31,2016
Minithumbup
Neel Patel
Patricia Carpenter
By: 'Simon'
Aug 31,2016
0 people found
this helpful
With my first contact, they find me a really nice flat with all the principal criteria I was looking for! The visit with Patricia immediately made me want to live there, and on my first day Neel welcome me with all the necessary explanation I needed. The few little things that were wrong in the flat (tap dropping or limescale, etc) have been fixed really quick......
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Aug 31,2016
Minithumbup
Neel Patel
Patricia Carpenter
By: 'Wei'
Aug 31,2016
0 people found
this helpful
Neel was recommended by my colleague when I was experiencing troubles with my previous high street agents. I switched to Neel's service for about half a year now. I am always impressed by his professional standard. He charges very reasonable agency fee, always attend to tenants' issues himself diligently. He fixes small problem himself to try to save money for the landlords and also be very fair and kind to the tenants. He is also very quick at letting the flats out. Overall, I'm very happy with...
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Aug 31,2016
Minithumbup
Neel Patel
By: 'Shane'
Aug 31,2016
0 people found
this helpful
I would highly recommend Macks properties and Neel and his team. From first contact the service was exceptional and I'm now approaching 2 years in my current property with Macks and would continue to highly recommend them to friends and family, hence the 5 stars....
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Comment on agent fees
The agents fees were good in comparison to other agents fees in the market.
Was this helpful? Yes
Aug 31,2016
Minithumbup
Neel Patel
By: 'Kate Allen'
Aug 31,2016
0 people found
this helpful
Neel is fantastic nothing is ever too much trouble and everything is done in a timely efficient manner. He is by far the best agent I have used and we have used many over the years - as a customer you feel like you get a personal service and excellent value for money....
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Comment on agent fees
Great value
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Aug 31,2016
Minithumbup
Neel Patel
By: 'StephenMcClay'
Aug 31,2016
0 people found
this helpful
Flawless. Can't fault the service at all, friendly yet professional, knowledgable yet accessible and no query is too small. No pressure or hard sell, helpful advice and any maintenance issue dealt with swiftly and efficiently....
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Comment on agent fees
The fees are standard, they're neither extortionate nor ridiculously cheap either
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Aug 17,2016
Minithumbup
Neel Patel
Patricia Carpenter
By: 'Debra'
Aug 17,2016
0 people found
this helpful
From the first encounter with Neel and his team, I knew that I was in good hands. He explained all about the property to me-the potential pitfalls as well as the selling points. The process of getting the house was quick and smooth. My situation isn't straightforward, and Neel worked with me to make sure that my son and I got our dream house without stress, whilst I know that he was working like crazy behind the scenes. Patricia has been a great help, always working efficiently and with a sense ...
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Comment on agent fees
Excellent. Well-priced.
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Aug 14,2016
Minithumbup
Neel Patel
Patricia Carpenter
By: 'Dave&Cleo'
Aug 14,2016
0 people found
this helpful
After renting with many larger letting agents over the years we found Mack's Properties to be a refreshing change. Being an independent family business we found that the agents are able to work with you more directly on a personal level. Mack's properties have been professional and responsive throughout our 2 year tenancy. A big plus is that Macks properties do not have inflated tenancy or renewal fees and are flexible in their approach. Thank you Neel and Patricia for your help over the past ...
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Comment on agent fees
Very Good / Renewal Non existant
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Jul 29,2016
Minithumbup
Neel Patel
Patricia Carpenter
By: 'Lito and Nick'
Jul 29,2016
0 people found
this helpful
Neel and Patricia thank you so much for being so communicative and supportive. It is very rare to find agents who get to be personally involved and care so much for the tenant. Neel has been more than helpful and understanding and we were so sad we had to leave our flat and change agencies as we are sure we won't find this hospitality and support anywhere else. There is nothing negative we can think of with regards to your services guys, thank you for being so great, genuine and professional....
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Comment on agent fees
Fees twere extremely low comparing to the outrageous amounts of money other agencies ask.
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Jul 19,2016
Minithumbup
Neel Patel
Patricia Carpenter
By: 'Aish'
Jul 19,2016
0 people found
this helpful
Neel and Patricia are both great people. They communicated quickly and professionally and whenever there was a problem, they dealt with it promtly. The agency has been very cooperative. Very pleased with their service....
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Jun 15,2016
Minithumbup
Neel Patel
By: 'Sarah'
Jun 15,2016
0 people found
this helpful
We had a short in between let of just 6 months - ~Neal and Patricia were lovely to deal with. I wish our new lettings agency were as nice as them! If you want understanding, kindness and flexibility then Macks are the ones to go with....
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Jun 09,2016
Minithumbup
Neel Patel
Patricia Carpenter
By: 'Dimil'
Jun 09,2016
0 people found
this helpful
Neel is one of the most professional agents I have worked with who strives to provide a personalised service. He doesn't compromise on quality which stands out above the thousands of estate agents out there. Patricia is brilliant with her communication and is always helpful. I am lucky to have these guys...
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Comment on agent fees
Very competitive
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Jun 09,2016
Minithumbup
Neel Patel
Patricia Carpenter
By: 'Sajan'
Jun 09,2016
0 people found
this helpful
This is easily the most professional outfit I have used in renting property. Neel and Patricia are available for any query and deal with problems swiftly and accurately whether by telephone or email. Their fees are very competitive. Neel is very personable and always keeps you updated with any issues with a property. A very trustworthy company....
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Comment on agent fees
Very competitive and reasonable fees esepcially given the excellentservice provdided
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Jun 06,2016
Minithumbup
Neel Patel
Patricia Carpenter
By: 'Ellie'
Jun 06,2016
0 people found
this helpful
We have just ended a relatively short tenancy of just under 18 months, but Macks Properties have made quite an impression on us. From the outset we were surprised to find such a lovely property at comparatively affordable rent, and our dealings with Neel and Patricia have been nothing but pleasant. On a few occasions we've needed to ask for help with common household issues and Neel has always gone way above our expectations of a letting agent and dealt with them personally and very quickly. ...
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Comment on agent fees
Fees were on par with other letting agents we were considering or had rented from in the past.
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Apr 19,2016
Minithumbup
Neel Patel
Patricia Carpenter
By: 'Fernando'
Apr 19,2016
0 people found
this helpful
Both Neel and Patricia are a great example of professionalism and work ethic. Over the course of our tenancy, they were responsive, respectful, and understanding. We had a couple of issues with our flat and they did everything they could to find a solution as fast as possible....
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Comment on agent fees
Very competitive market fees. Absolutely deserved
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Areas covered
  • SE10
  • E1
  • SE3
  • SE4
  • SE1
  • CR2
  • BR1
  • CR0
  • BR2
  • SE6
  • BR3
  • SE8
  • SE20
  • SE9
  • SE19
  • SE13
  • E14
  • SW11
  • EC4
  • SW4

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Agent Fees

Referencing Fees - £50.00 per person
Tenancy Agreement - £65.00
Inventory/ Check In - Dependent on size of property
Last updated at 11:43 AM 14/03/2017 by allAgents

Complaints Procedure

Contact Neel directly - np@macksproperties.co.uk
Last updated at 11:43 AM 14/03/2017 by allAgents
Neel Patel Neel Patel
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59 reviews

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Nicola Pratt - upload your photo Nicola Pratt
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Patricia Carpenter - upload your photo Patricia Carpenter
22 reviews

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