• Neel Patel
    Neel Patel
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    Nicola Pratt
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    Patricia Carpenter
We are a family run Property Management company with 20+ years experience as being Landlords. Established in 2009, we serve Greater London for our Landlords and provide our Tenants with the very best service and pro-active Property Management. This service can be shown through our long term Tenancies and Testimonials we have received. Our motto is simple, we only Manage properties that we would live in ourselves and provide the best standard of accommodation possible.

7a Barnhill Avenue
Bromley
Kent
BR2 9DP
020 3137 3991

 
Sep 19,2016
Minithumbup
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Sep 19,2016
Featured Review
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Macks properties were fantastic! I cannot complain about any area of their service. Neel is professional, friendly, flexible and very helpful. Neel always replies promptly to emails and repairs were done on the flat quickly. The property for me felt very safe, clean and well kept by the agency....
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Average
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Sep 15,2016
Minithumbup
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Sep 15,2016
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I have used Neel a number of yimes and he always goes the extra mile. For this reason he is only agent I would recommend. Everyone I have recommended him to has thanked me for it....
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Completely fair and transparent.
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Sep 08,2016
Minithumbup
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Sep 08,2016
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My partner and I have been renting our flat through Macks now for 1.5 years, and our experience from day one has been top-notch. Neel and Patricia have always been professional and courteous, but above all else, they genuinely care about our best interests and go out of their way to give us a great experience. It's always been a pleasure dealing with them....
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Good
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Sep 01,2016
Minithumbup
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Sep 01,2016
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I am a client that resides overseas. The service provided by Neel Patel has been nothing but excellent, professional, committed and not comparable to any other agent. The personal client dedication that he has shown, I have not had with agents. I am one of many but have not felt that. His full management is full management with many of the issues he deals with without my knowledge. I would recommend Neel to everyone that wants that personal service that majority of the bigger agencies don't...
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Comment on agent fees
Very reasonable and incomparable to the big boys.
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Aug 31,2016
Minithumbup
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Aug 31,2016
Featured Review
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I've never heard anybody rave about an Estate Agent like they do about Neel/Macks. I was recommended by two friends who have let their flats through him for a number of years, and he has entirely lived up to expectations. He knows the market inside out, is super helpful, realistic and honest, and worked tirelessly to find me the right tenants in a difficult market. I am delighted to recommend him....
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Comment on agent fees
Very reasonable.
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Aug 31,2016
Minithumbup
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Aug 31,2016
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Neel is a great Landlord, from the very beginning i knew I was in safe hands. Never a problem and anytime i called, they were always reliable and fast. We rented the property for a couple of years and everything went smoothly. I can only recommend his agency to anyone. Top man and 5 stars well deserved. Flexible approach and sense of humor were the cherry on the cake really....
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Comment on agent fees
good fees and no inflated tenancy is a welcome plus, that you will find with Macks properties.
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Aug 31,2016
Minithumbup
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Aug 31,2016
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With my first contact, they find me a really nice flat with all the principal criteria I was looking for! The visit with Patricia immediately made me want to live there, and on my first day Neel welcome me with all the necessary explanation I needed. The few little things that were wrong in the flat (tap dropping or limescale, etc) have been fixed really quick......
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Aug 31,2016
Minithumbup
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Aug 31,2016
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Neel was recommended by my colleague when I was experiencing troubles with my previous high street agents. I switched to Neel's service for about half a year now. I am always impressed by his professional standard. He charges very reasonable agency fee, always attend to tenants' issues himself diligently. He fixes small problem himself to try to save money for the landlords and also be very fair and kind to the tenants. He is also very quick at letting the flats out. Overall, I'm very happy with...
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Aug 31,2016
Minithumbup
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Aug 31,2016
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I would highly recommend Macks properties and Neel and his team. From first contact the service was exceptional and I'm now approaching 2 years in my current property with Macks and would continue to highly recommend them to friends and family, hence the 5 stars....
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Comment on agent fees
The agents fees were good in comparison to other agents fees in the market.
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Aug 31,2016
Minithumbup
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Aug 31,2016
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Neel is fantastic nothing is ever too much trouble and everything is done in a timely efficient manner. He is by far the best agent I have used and we have used many over the years - as a customer you feel like you get a personal service and excellent value for money....
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Comment on agent fees
Great value
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Aug 31,2016
Minithumbup
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Aug 31,2016
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Flawless. Can't fault the service at all, friendly yet professional, knowledgable yet accessible and no query is too small. No pressure or hard sell, helpful advice and any maintenance issue dealt with swiftly and efficiently....
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Comment on agent fees
The fees are standard, they're neither extortionate nor ridiculously cheap either
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Aug 17,2016
Minithumbup
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Aug 17,2016
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From the first encounter with Neel and his team, I knew that I was in good hands. He explained all about the property to me-the potential pitfalls as well as the selling points. The process of getting the house was quick and smooth. My situation isn't straightforward, and Neel worked with me to make sure that my son and I got our dream house without stress, whilst I know that he was working like crazy behind the scenes. Patricia has been a great help, always working efficiently and with a sense ...
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Comment on agent fees
Excellent. Well-priced.
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Aug 14,2016
Minithumbup
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Aug 14,2016
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After renting with many larger letting agents over the years we found Mack's Properties to be a refreshing change. Being an independent family business we found that the agents are able to work with you more directly on a personal level. Mack's properties have been professional and responsive throughout our 2 year tenancy. A big plus is that Macks properties do not have inflated tenancy or renewal fees and are flexible in their approach. Thank you Neel and Patricia for your help over the past ...
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Comment on agent fees
Very Good / Renewal Non existant
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Jul 29,2016
Minithumbup
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Jul 29,2016
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Neel and Patricia thank you so much for being so communicative and supportive. It is very rare to find agents who get to be personally involved and care so much for the tenant. Neel has been more than helpful and understanding and we were so sad we had to leave our flat and change agencies as we are sure we won't find this hospitality and support anywhere else. There is nothing negative we can think of with regards to your services guys, thank you for being so great, genuine and professional....
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Comment on agent fees
Fees twere extremely low comparing to the outrageous amounts of money other agencies ask.
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Jul 19,2016
Minithumbup
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Jul 19,2016
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Neel and Patricia are both great people. They communicated quickly and professionally and whenever there was a problem, they dealt with it promtly. The agency has been very cooperative. Very pleased with their service....
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Jun 15,2016
Minithumbup
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Jun 15,2016
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We had a short in between let of just 6 months - ~Neal and Patricia were lovely to deal with. I wish our new lettings agency were as nice as them! If you want understanding, kindness and flexibility then Macks are the ones to go with....
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Jun 09,2016
Minithumbup
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Jun 09,2016
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Neel is one of the most professional agents I have worked with who strives to provide a personalised service. He doesn't compromise on quality which stands out above the thousands of estate agents out there. Patricia is brilliant with her communication and is always helpful. I am lucky to have these guys...
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Comment on agent fees
Very competitive
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Jun 09,2016
Minithumbup
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Jun 09,2016
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This is easily the most professional outfit I have used in renting property. Neel and Patricia are available for any query and deal with problems swiftly and accurately whether by telephone or email. Their fees are very competitive. Neel is very personable and always keeps you updated with any issues with a property. A very trustworthy company....
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Comment on agent fees
Very competitive and reasonable fees esepcially given the excellentservice provdided
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Jun 06,2016
Minithumbup
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Jun 06,2016
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We have just ended a relatively short tenancy of just under 18 months, but Macks Properties have made quite an impression on us. From the outset we were surprised to find such a lovely property at comparatively affordable rent, and our dealings with Neel and Patricia have been nothing but pleasant. On a few occasions we've needed to ask for help with common household issues and Neel has always gone way above our expectations of a letting agent and dealt with them personally and very quickly. ...
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Comment on agent fees
Fees were on par with other letting agents we were considering or had rented from in the past.
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Apr 19,2016
Minithumbup
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Apr 19,2016
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Both Neel and Patricia are a great example of professionalism and work ethic. Over the course of our tenancy, they were responsive, respectful, and understanding. We had a couple of issues with our flat and they did everything they could to find a solution as fast as possible....
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Comment on agent fees
Very competitive market fees. Absolutely deserved
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Apr 19,2016
Minithumbup
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Apr 19,2016
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From the beginning to the end of the tenancy, Neel and Patricia have been excellent in their service and dealings with any issues that arose. Highly professional individuals....
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Comment on agent fees
No renewal fees been collected. Good
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Feb 19,2016
Minithumbup
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Feb 19,2016
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Neel and Patricia run a very professional outfit. It was clear from the outset how much pride they took in their service. The flat was very modern with a lovely bathroom and kitchen. It was spacious and had lots of natural light. It is clear that this flat has been managed very well as it is absolutely spotless. As letting agents, Neel and Patricia could not have been more helpful. They are polite, friendly, available whenever you need them and they really aim to look after their tenants. They a...
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Comment on agent fees
Good
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Oct 07,2015
Minithumbup
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Oct 07,2015
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From the beginning to the end of the tenancy, Neel and Patricia have been excellent in their service and dealings with any issues that arose. Not only this, but we were kept updated with any goings on in the premises and outside. After renting for the last few years I have not had anywhere near as good a service as I have had from them both and hopefully - when I move back into the area one day - they will be the first people I call. First class service and I cannot recommend them highly ...
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Comment on agent fees
Fees were more than reasonable for the property, area and transport facilities. Excellent value.
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Sep 19,2015
Minithumbup
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Sep 19,2015
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We have rented through Macks Properties a flat in a somewhat older building. Therefore along the period of our rental there have been different issues, some of them major. Everything has been dealt with by our agent with utmost urgency and professionalism. There have been periodic inquires from our agent in regards with our satisfaction. All in all we were very pleased to have dealt with Macks Properties and we highly recommend them for any of your property's needs....
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Sep 07,2015
Minithumbup
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Sep 07,2015
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Macks was recommended to me and after a short while it was clear that it was the best decision made in relation to renting out my property. They run an impeccable service and are always on hand to assist. They have taken a weight off of my shoulders and are very professional in all respects of the services they offer. Would highly recommend....
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Aug 31,2015
Minithumbup
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Aug 31,2015
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My partner and I have been using Macks as tenants for only about 6 months, but have had a really great experience so far. We were initially hesitant to use a letting agency, as our previous flats had been through private landlords, but I can't say enough good things about our experience with Macks. From the first viewing of the flat, Neel has been very helpful and supportive, and the process of letting was very easy and affordable, compared to other high street agencies. Neel and Patricia are al...
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Comment on agent fees
Yes, very competitive and affordable with all other major agencies we encountered
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Aug 28,2015
Minithumbup
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Aug 28,2015
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I use Macks properties as a letting agent after they were recommended by a friend. Having listed my property with two lettings agents, Macks and another high street estate agent, I was shocked at how different the level of service was. Neel was extremely professional, listened to everything that was important to me as a landlady and did his utmost to find good quality tenants. He was excellent during tenant viewings compared to the high street agents who couldn't remember simple details such as...
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Aug 27,2015
Minithumbup
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Aug 27,2015
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Excellent proactive property management from Neel and the team. Always helpful ever since I've moved in. I have absolutely no problem in recommending Macks Properties!...
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Aug 27,2015
Minithumbup
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Aug 27,2015
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I have used Macks Properties for over 2 years ago as my lettings agent and I can't recommend them highly enough. They have always been professional and dealt with everything in the correct manner. I am a busy professional who hasn't got time to deal with issues but Neel has kept me in the loop of what's going on and dealt with things perfectly without taking up hardly any of my time. I have had no issues and I would strongly recommend them to any other landlords out there. In fact I have persona...
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Aug 27,2015
Minithumbup
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Aug 27,2015
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I am currently renting a property through Macks Properties. I have nothing but excellent feedback. They are always incredibly helpful, deal with any issues immediately and even helped me move in nearly two years ago as I was struggling on my own. Neel and Patricia are always to hand if I need anything and have recently dealt with one issue very efficiently. I would recommend Macks Properties to any potential tenant or landlord looking to use them. You will be looked after very well....
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Aug 27,2015
Minithumbup
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Aug 27,2015
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We've had a great experience with Mack's Properties. In fact since I have been renting I have not had a better experience with a property manager/s. Neel and Patricia are incredibly prompt in responding to any queries and prioritise every hitch that pops up with the flat big or small. Top work guys!! Regards, The 80e Humber Road massive....
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Aug 25,2015
Minithumbup
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Aug 25,2015
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Macks Properties have been excellent ever since I started using them nearly three years ago, following a recommendation from a friend. Not only have they helped to source great tenants and carried out all the paperwork with ease, they have also been able to advise on legal issues, help with maintenance and building work etc and much more besides. I've since recommended them to other friends to use and have received free fees for my recommendation. I would not hesitate to recommend Macks Properti...
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Jul 30,2015
Minithumbup
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Jul 30,2015
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Would highly recommend Macks Properties rented from them for 3 years. We had a really good landlord tenent relationship with both Neel and Patricia any issues with the property they would sort them out quickly and with no fuss. We also got our deposit back in full which knowing from friends is unheard of can't fault them....
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Mar 05,2015
Minithumbup
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Mar 05,2015
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Neel and his staff were always very helpful and quick whenever we requested them. They really take care of you and the property during the tenancy period....
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Jan 08,2015
Minithumbup
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Jan 08,2015
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Neel and his team are very professional. Issues, should they arise are dealt with, and resolved quickly. Excellent service been a customer for a year and a half would have no problems recommending them....
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Areas covered
  • SE10
  • E1
  • SE3
  • SE4
  • SE1
  • CR2
  • BR1
  • BR2
  • BR3
  • SE20
  • SE19
  • E14
  • E5



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Agent Fees

Referencing Fees - £50.00 per person
Tenancy Agreement - £65.00
Inventory/ Check In - Dependent on size of property
Last updated at 9:01 AM 29/09/2015 by Neel Patel

Complaints Procedure

Contact Neel directly - np@macksproperties.co.uk
Last updated at 9:01 AM 29/09/2015 by Neel Patel
Neel Patel Neel Patel
MD
49 reviews

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Nicola Pratt - upload your photo Nicola Pratt
1 reviews

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Patricia Carpenter - upload your photo Patricia Carpenter
22 reviews

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