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Maalems

4.9/5, 353 Reviews
96% Recommended

97% sales valuation accuracy

97% letting valuation accuracy

90% sales fee satisfaction

90% letting fee satisfaction

Contact Us
Maalems is a progressive independent company who believe in providing a dedicated and professional service based on a sound knowledge of their local market.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales97.00%90%£300,000£5,430,000
Lettings97%90%£550£6,900
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
701111977471161
Areas covered
  • All London SW
Address

Maalems
344 Garratt LaneLondon, Greater London
SW18 4EL
0208 875 9200

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 19:00
  2. 09:00 - 19:00
  3. 09:00 - 19:00
  4. 09:00 - 19:00
  5. 09:00 - 19:00
  6. 09:30 - 16:30
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
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Latest Properties

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Images and Videos
BRANCH ASSET
Great experience as new ...

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5 Star Review
UserName

UserName

By : 'Anna'
Branch : Earlsfield, 344 Garratt Lane
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW18

11 May 2022
People found this helpful0

Great experience as new tenants with Maalems - Alessandro and Leah were friendly and helpful when we had questions or problems, quick to respond and really quick at getting us in for a ... Read Full Review

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We used Maalems to find us ...

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5 Star Review
UserName

By : 'Albertas'
Branch : Earlsfield, 344 Garratt Lane
Services : Letting (As a Tenant)
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : SW18

6 May 2022
People found this helpful0

We used Maalems to find us place to live. Knowing current brutal market Alessandro helped us to secure the property quickly. We love the place and can't thank Alessandro enough. Thank you, you are a star! Albertas & ... Read Full Review

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Personal, great team - league ...

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5 Star Review
UserName

By : 'Emma'
Branch : Earlsfield, 344 Garratt Lane
Services : Sales (As a Vendor)
Sold price : £530000
Would you recommend ? : Yes
Postcode : SW18

20 Apr 2022
People found this helpful0

We've worked with James and the team for a few years now, both on the purchase & sale of our property, as well as working with the Lettings team on property management. Having experienced other 'larger' agencies in the area, Maalems approach was much more personal, and ... Read Full Review

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Maalems, namely Alessandro, ...

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5 Star Review
UserName

By : 'Sam'
Branch : Earlsfield, 344 Garratt Lane
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW18

8 Mar 2022
People found this helpful0

Maalems, namely Alessandro, were great throughout the whole process and helped us greatly in finding a new rental property in Earlsfield. I would highly recommend using Maalems to anyone that wants an honest, high-quality and professional ... Read Full Review

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I have not got a bad word to ...

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5 Star Review
UserName

UserName

By : 'Alex'
Branch : Earlsfield, 344 Garratt Lane
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : SW18

8 Mar 2022
People found this helpful0

I have not got a bad word to say about Maalems. Maalems always found suitable tenants for my rental property over a 5 year period. No need to look any further when it came to selling the property. Always very professional and efficient. Thank you James, Leah and ... Read Full Review

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The Best in the ...

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5 Star Review
UserName

UserName

By : 'matthew'
Branch : Earlsfield, 344 Garratt Lane
Services : Letting (As a Owner)
Rent PCM : £1625
Would you recommend ? : Yes
Postcode : SW18

21 Feb 2022
People found this helpful0

I've now just entered into my 5th year with Maalems renting and managing my property and I couldn't be happier with our relationship. I've just had new tenants sign up for 2 years and can not speak highly enough of everyone at Maalems. When I look back on decisions I've made, ... Read Full Review

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Great service great team! ...

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5 Star Review
UserName

UserName

By : 'Tony'
Branch : Earlsfield, 344 Garratt Lane
Services : Sales (As a Vendor)
Sold price : £540000
Would you recommend ? : Yes
Postcode : SW18

20 Feb 2022
People found this helpful0

Great service great team! very happy. Sold my house with this team, after having it rented (fully managed) for the previous 7 years. Re rental: all excellent, in terms of vetting, inventory, financials, and maintenance updates in a very timely manner Re sale: excellent service, was kept ... Read Full Review

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Excellent experience of ...

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5 Star Review
UserName

By : 'Cameron'
Branch : Earlsfield, 344 Garratt Lane
Services : Sales (As a Buyer)
Sold price : £640000
Would you recommend ? : Yes
Postcode : SW18

18 Jan 2022
People found this helpful0

Excellent experience of Maalems in our recent purchase. James in particular really went above and beyond; he was extremely knowledgable of the sales process (this seems like a silly thing to say but lots of estate agents don't really understand the legal side of the proceedings) and was ... Read Full Review

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Appreciation ...

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5 Star Review
UserName

UserName

By : 'Bonnie'
Branch : Earlsfield, 344 Garratt Lane
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : SW18

27 Dec 2021
People found this helpful0

We bought a property through Maalems. As a first-time buyer, we knew little about the procedures. James was very knowledgeable and responsive. He would patiently, but promptly, answer our many queries and explain the purchase procedure to us. The rest of the staff at Maalems Wandsworth were also ... Read Full Review

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Appreciation ...

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5 Star Review
UserName

UserName

By : 'Bonnie'
Branch : Earlsfield, 344 Garratt Lane
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SW18

27 Dec 2021
People found this helpful0

We bought a property through Maalems. As a first-time buyer, we knew little about the procedures. James was very knowledgeable and responsive. He would patiently, but promptly, answer our many queries and explain the purchase procedure to us. The rest of the staff at Maalems Wandsworth were also ... Read Full Review

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Very knowledgeable team, and ...

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5 Star Review
UserName

By : 'Alex'
Branch : Earlsfield, 344 Garratt Lane
Services : Sales (As a Vendor)
Sold price : £395000
Would you recommend ? : Yes
Postcode : SW17

21 Dec 2021
People found this helpful0

Very knowledgeable team, and always happy to go the extra mile. They deliver an excellent product, especially the photography and virtual ... Read Full Review

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I wish I'd gone to James ...

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5 Star Review
UserName

By : 'Andrea'
Branch : Earlsfield, 344 Garratt Lane
Services : Sales (As a Vendor)
Sold price : £375000
Would you recommend ? : Yes
Postcode : SW18

20 Dec 2021
People found this helpful0

I wish I'd gone to James at Maalems initially. He gave an experienced and realistic valuation, and then provided a great professional service through to sale…regular feedback and keeping the sale moving along. Would HIGHLY recommend James and ... Read Full Review

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Very helpful and supportive ...

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5 Star Review
UserName

By : 'No'
Branch : Earlsfield, 344 Garratt Lane
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SW18

23 Nov 2021
People found this helpful0

Very helpful and supportive agents during my purchase, would highly recommend. James was very responsive and helpful throughout. Thank ... Read Full Review

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James and his team were ...

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5 Star Review
UserName

By : 'Augustus'
Branch : Earlsfield, 344 Garratt Lane
Services : Sales (As a Buyer)
Sold price : £1095000
Would you recommend ? : Yes
Postcode : SW18

17 Nov 2021
People found this helpful0

James and his team were incredibly helpful throughout the process and were able to accommodate multiple viewings, surveys, etc with ease. Very friendly, polite and always got back to us swiftly. Would recommend. Thanks ... Read Full Review

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I can't say enough about ...

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5 Star Review
UserName

UserName

By : 'Michelle'
Branch : Earlsfield, 344 Garratt Lane
Services : Online Auctions (I sold a property using them)
Sold price : £730000
Would you recommend ? : Yes
Postcode : SW18

27 Sept 2021
People found this helpful0

I can't say enough about the fantastic service given during the sale of a property with Maalems!! Not living in the area and trying to sell a house was made so much easier by a company who knew what they were talking about! I was kept up-to date every step of the way whether it be by email ... Read Full Review

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I bought a property in ...

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5 Star Review
UserName

UserName

By : 'Alex'
Branch : Earlsfield, 344 Garratt Lane
Services : Sales (As a Vendor)
Sold price : £623000
Would you recommend ? : No
Postcode : SW18

17 Sept 2021
People found this helpful0

I bought a property in Earlsfiled 2 years ago (through Maalems) and have just sold it through Maalems. On both occasions I dealt with James Hallam and with the recent sale James was assisted by Alessandro. James impressed us and our lawyers whilst coordinating negotiations. He and his team were ... Read Full Review

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Thank you James for giving us ...

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5 Star Review
UserName

By : 'Ahu'
Branch : Earlsfield, 344 Garratt Lane
Services : Sales (As a Buyer)
Sold price : £940000
Would you recommend ? : Yes
Postcode : SW18

16 Sept 2021
People found this helpful0

James Hallam in the Earlsfield & Wandsworth office is so helpful, professional and kind that it is hard to express in words our gratitude for everything he and Maalems has done for us. We were first time buyers and could not ask for a better real estate agent to hold our hand throughout this ... Read Full Review

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Smooth sale ...

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5 Star Review
UserName

By : 'Em'
Branch : Earlsfield, 344 Garratt Lane
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SW18

9 Sept 2021
People found this helpful0

James was fantastic helping us through our recent house sale. Communication is so important, and he was consistently responsive and helpful. After dealing with a number of agents previously, this process was a breeze. He set realistic expectations, kept us updated, and I wouldn't hesitate to ... Read Full Review

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Helpful and ...

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4 Star Review
UserName

UserName

By : 'Beth'
Branch : Earlsfield, 344 Garratt Lane
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SW18

6 Sept 2021
People found this helpful0

I rented a property for 4 years via Maalems. Always very helpful and willing to find solutions where needed. Very helpful and accommodating when adding my boyfriend to the tenancy agreement, as well as helping and supporting us when we were ultimately moving ... Read Full Review

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Magda and the team were ...

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5 Star Review
UserName

UserName

By : 'Lizzie'
Branch : Earlsfield, 344 Garratt Lane
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : SW20

26 Aug 2021
People found this helpful0

Magda and the team were fantastic, quick efficient honest and nice to talk to. We found it a very refreshing experience having dealt with some shifty estate agencies in the past. We would recommend Maalems earlsfield to anyone who asked and wish all the team the best for the ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Maalems Complaints Procedure Our complaints policy: We are committed to providing a high-quality service to all our clients. However, we understand that sometimes things do not go to plan and we need you to tell us about it. This will help us to improve our standards. If you have a complaint that is not resolved informally, please contact, in writing with the details of your complaint and in the first instance, the member of staff who is responsible for overseeing and dealing with you directly. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer the matter to The Property Ombudsman (TPOS). What will happen next? 1. We will send you correspondence acknowledging receipt of your complaint within five working days. 2. We will then investigate your complaint. This will normally involve passing your complaint to the department manager, who will review your file and speak to the member of staff who acted for you. 3. Within 14 days of sending you the acknowledgement of your complaint, our department manager will endeavour to resolve your complaint and you will be invited to make any further comments that you may have in relation to the matter at this time. 4. Within 28 days of receipt of your written complaint, the department manager will write to you and inform you of the outcome of their investigation and let you know what actions have been or will be taken. 5. After this period, if you are dissatisfied with the outcome of the investigation to date, you may ask for your complaint to be reviewed, which must be in writing, to the Department Director, within one month of receiving the Department Manager's response. 6. A separate review will be conducted and the Department Director will send you a detailed written conclusion to the requested review of your complaint, including any further suggestions for resolving the matter if applicable, within 28 days thereafter. 7. If you are still not satisfied, you can then contact the The Property Ombudsman (TPOS) at Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP or online www.tpos.co.uk. Please note that you must do so within six months of the date of our concluding letter. TPOS will not consider your complaint until our internal complaints process has been completed. 8. Should you not receive correspondence from Maalems within the eight weeks of your initial written letter of complaint, please proceed by directly contacting The Property Ombudsman (TPOS) at Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP.

Last updated at 2/2/2021, 11:20:15 AM by allAgents

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