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ludlowthompson
4.8/5, 6615 Reviews
95% Recommended
96% sales valuation accuracy
87% letting valuation accuracy
87% sales fee satisfaction
87% letting fee satisfaction
ludlowthompson Docklands is a very well-regarded estate agents office in London. If you are travelling by public transport, the closest underground station is Tower Hill and it takes just 10 minutes to walk to our Dock Street office. Our Docklands estate agents cover Tower Hamlets and surrounding areas of East Lo
ndon.
Why ludlowthompson agents in Docklands?
Since the inception of our first estate agent office in 1993, ludlowthompson has expanded at a very fast pace. Today, we have a network of estate and letting agent branches throughout London and surrounding areas. Our success is dependent on our staff expertise. We have more than 40 years of combined experience in sales and lettings and each of Acton estate agents goes through specific training and qualifications to deliver the quality of service ludlowthompson stands for. We tailor our service to meet the individual needs of our customers. The ludlowthompson Docklands branch serves most properties in the E1 postcode area which includes Tower Hill, City of London, Wapping, Isle of Dogs, Bow, Brick Lane and the surrounding areas.
Our Docklands estate agents provide services including property management, lettings, and real estate sales. Our sales team are all locals to the City of London area, therefore, can give accurate home valuations for those looking to sell their properties. ludlowthompson property service is completely transparent and we love building relationships with local communities and our clients.
Tower Hamlets area guide
Located in the eastern part of London which includes most of the traditional East End areas and redeveloped Docklands, and Canary Wharf. It is the hub for London\'s business districts but also includes some green spaces such as Victoria Park. Tower Hamlets is a small borough of London, however very densely populated. Most residents are young professionals renting a flat near their workplaces. If you would like to find out more about current properties on offer or get a free valuation, do not hesitate to contact the ludlowthompson Docklands team.
Latest Reviews
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96.00% | 87% | £43,000 | £8,000,000 |
| Lettings | 87% | 87% | £254 | £5,200 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 1273 | 86 | 3428 | 220 | 560 | 11 | 615 | 6 | 366 | 50 |
Address
ludlowthompson
3-5 Dock Street, London, Greater London
E1 8JN
020 7480 0120
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 08:00 - 20:00
- 08:00 - 20:00
- 08:00 - 20:00
- 08:00 - 20:00
- 08:00 - 20:00
- 08:00 - 17:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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ludlowthompson Branches (View All 9)
Images and Videos
At the beginning things went ...
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1 Star Review
By : 'john'
Branch : Kennington Oval, 4 - 6 Clapham Road
Services : Letting (As a Owner)
Rent PCM : £1800
Would you recommend ? : No
Postcode : SW9
19 Aug 2020
People found this helpful0
At the beginning things went well. But over the period of 6 years everything went from bad to worse. Property managers changed frequently, I consistently received false information. One manager lost the tenancy renewal which meant I had to spend my holiday in vommunication I thought I had paid to ... Read Full Review
Comments (1)Was this helpful?:
By : Gemma Heaton
19 Aug 2020Dear Mr Acford Many thanks for your above review and we’re sorry to read about your experience. In order that we can investigate your concerns fully, I’d appreciate if you could...
First, check their trustpilot ...
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1 Star Review
By : 'Dylan'
Branch : Canada Water, Unit 2 Montreal House, Surrey Quays Road
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1550
Would you recommend ? : No
Postcode : SW9
12 Aug 2020
People found this helpful3
First, check their ** not a website that gets paid by the agencies and has incentives for them to stay on it. Ludlow have been terrible for - slow emails, not being able to talk over the phone with the agent to clarify issues. The tldr version is this: it is now a month after the holding ... Read Full Review
Comments (1)Was this helpful?:
By : Gemma Heaton
13 Aug 2020Dear Dylan Many thanks for your above review and we’re sorry to read about your experience. In order that we can investigate your concerns fully, I’d appreciate if you could...
Great rapport, always ...
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5 Star Review
By : 'Bruno'
Branch : Bow, 634-636 Mile End Road
Services : Sales (As a Buyer)
Sold price : £577500
Would you recommend ? : Yes
Postcode : E11
7 Jul 2020
People found this helpful0
Great rapport, always available for questions, and to provide keys to the property repeatedly! I would recommend Ludlowthomson, Terence and Mark in ... Read Full Review
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Very good ...
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5 Star Review
By : 'Steve'
Branch : ludlowthompson Apex, Suite G03\/G04, Oak House, Bridgwater Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW9
1 Jul 2020
People found this helpful0
Very good service and advice received from Ashleigh Grove. Overall team support during a difficult time has been very good and professional from Ludlow ... Read Full Review
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Roy Stewart - Ludlow Thompson ...
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5 Star Review
By : 'Sabina'
Branch : Bow, 634-636 Mile End Road
Services : Surveying (Surveys)
Would you recommend ? : Yes
Postcode : E3
22 Jun 2020
People found this helpful0
Roy Stewart - Ludlow Thompson Bow Roy was prompt, professional and made us feel at ease. He was able to provide the key information we needed to make our viewing useful and ... Read Full Review
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Bow Quarter flat ...
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5 Star Review
By : 'Elizabeth'
Branch : Bow, 634-636 Mile End Road
Services : Sales (As a Vendor)
Sold price : £330000
Would you recommend ? : Yes
Postcode : E3
31 May 2020
People found this helpful0
The team at Ludlow Thompson did a great job of selling our property, in particular Terence Cunningham and Umar ... Read Full Review
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Alex Vine was excellent, went ...
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5 Star Review
By : 'A'
Branch : Finsbury Park, 8 Blackstock Road
Services : Sales (As a Vendor)
Sold price : £410000
Would you recommend ? : Yes
Postcode : N4
14 Apr 2020
People found this helpful0
Alex Vine was excellent, went the extra mile time and time again bringing my flat to a successful sale. I would thoroughly recommend him to look after you and selling your ... Read Full Review
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Very worthy Praise to the ...
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5 Star Review
By : 'Violet'
Branch : Finsbury Park, 8 Blackstock Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : N5
25 Mar 2020
People found this helpful0
Very worthy Praise to the guys at Ludlow Thompson for selling my property in a challenging climate. I had been listed with another agent for a few mts with no results. Alex Vine contacted me & persuaded me to list my property with them (best thing I did) I had great property pics taken, ... Read Full Review
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Iv Just purchased a flat in ...
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5 Star Review
By : 'Jason'
Branch : Dulwich, 81-83 Lordship Lane
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SE15
3 Mar 2020
People found this helpful0
Iv Just purchased a flat in Gowlett Rd Se15 ,I dealt with Olivia at the lordship lane office . She has been fab throughout the transaction , keeping me updated and helping me deal with any problems . Thank you for a 5 star service. I would highly recommend going threw Olivia in any property ... Read Full Review
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I have been extremely ...
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5 Star Review
By : 'Jaz'
Branch : Canada Water, Unit 2 Montreal House, Surrey Quays Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SE16
24 Jan 2020
People found this helpful1
I have been extremely impressed with the service which has been faultless. The lettings team have been professional throughout the engagement. They have been supportive and provided excellent guidance and assistance and showed they cared about my concerns by tailoring the service that has met my ... Read Full Review
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I highly recommend using ...
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5 Star Review
By : 'Daniel'
Branch : Bow, 634-636 Mile End Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E14
23 Jan 2020
People found this helpful0
I highly recommend using Ludlow Thompson. We had a very good experience using the team which was managed by Terence Cunningham, he was involved with all aspects of our sale from the initial viewing right the way through to completion, he pushed the solicitors to make sure our sale happened when ... Read Full Review
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Abigail has always been ...
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5 Star Review
By : 'Rachel'
Branch : ludlowthompson Apex, Suite G03\/G04, Oak House, Bridgwater Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW17
16 Jan 2020
People found this helpful0
Abigail has always been professional, diligent and attentive in relation to my contract. I have never hesitated to contact her when needed and am always provided with a quick ... Read Full Review
Comments (0)Was this helpful?:
Had a great experience buying ...
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5 Star Review
By : 'Louise'
Branch : Bow, 634-636 Mile End Road
Services : Sales (As a Buyer)
Sold price : £365000
Would you recommend ? : Yes
Postcode : E14
9 Jan 2020
People found this helpful0
Had a great experience buying a property with Ludlow Thomspon, Roy and his manager Terence have been great throughout the process. They have been super helpful and have come back to any enquiries or issues I've had super quickly. Would definitely recommend ... Read Full Review
Comments (0)Was this helpful?:
Roy Stewart was incredibly ...
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5 Star Review
By : 'Naomi'
Branch : Bow, 634-636 Mile End Road
Services : Sales (As a Buyer)
Sold price : £315000
Would you recommend ? : Yes
Postcode : E3
17 Dec 2019
People found this helpful0
Roy Stewart was incredibly helpful and patient, he showed me a few properties and was very accommodating in ensuring I was able to view the property I eventually bought on numerous occasions. He was knowledgeable on the area and was not pushy with the sale. He was very happy answering all my ... Read Full Review
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I had the pleasure to work ...
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5 Star Review
By : 'Kusstatscher'
Branch : Bow, 634-636 Mile End Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E3
16 Dec 2019
People found this helpful0
I had the pleasure to work with Roy Stewart. Great Service and excellent agent. Very responsive and always available. Can only ... Read Full Review
Comments (0)Was this helpful?:
Having moved from a ...
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5 Star Review
By : 'Rich'
Branch : Bow, 634-636 Mile End Road
Services : Sales (As a Vendor)
Sold price : £570000
Would you recommend ? : Yes
Postcode : E3
9 Dec 2019
People found this helpful0
Having moved from a well-known internet-based estate agent (having had a terrible experience), we had a really excellent experience with Ludlow Thompson, and particularly with Terence and Roy. All estate agents I have encountered have been very strong in getting you to list your property, and ... Read Full Review
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Abigail has been pleasant and ...
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4 Star Review
By : 'Rebecca'
Branch : ludlowthompson Apex, Suite G03\/G04, Oak House, Bridgwater Road
Services : Letting (As a Tenant)
Rent PCM : £1400
Would you recommend ? : No
Postcode : SW17
5 Dec 2019
People found this helpful0
Abigail has been pleasant and professional throughout our 18 month tenancy with Ludlow Thompson. However, when the stove in our flat was broken for 6 weeks leaving us unable to cook anything, I did feel that Abigail could have handled it with a bit more compassion. We were made to feel like we were ... Read Full Review
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Thank you, Marta @ ...
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5 Star Review
By : 'Igor'
Branch : Canada Water, Unit 2 Montreal House, Surrey Quays Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE13
10 Nov 2019
People found this helpful0
I worked with Marta Duda, who helped me letting the apartment. She was great - very polite, honest and professional. Helped me a lot, especially considering the fact that it was my first renting in the UK. Thank you, Marta! And thank you, ... Read Full Review
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Excellent ...
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5 Star Review
By : 'Beverley'
Branch : Kennington Oval, 4 - 6 Clapham Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SW8
8 Nov 2019
People found this helpful0
Kirsty and her team have been excellent throughout the process of selling my buy to let flat. They always responded quickly to my queries and kept me informed at all stages. Kirsty was particularly helpful in advising me regarding the sensitive and compassionate handling of my existing tenants ... Read Full Review
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This organisation is estate ...
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5 Star Review
By : 'Ross'
Branch : Bow, 634-636 Mile End Road
Services : Sales (As a Vendor)
Sold price : £295000
Would you recommend ? : Yes
Postcode : E3
3 Nov 2019
People found this helpful0
This organisation is estate agency at its best! From the first visit from Terence all the way to handing over the keys, these guys were on point. There were multiple stakeholders to keep happy and several bumps along the way that Terence and Emma simply took in their stride and managed ... Read Full Review
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1 - 20 of 6615 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint / concern: 1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with. Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem: 2. Please refer the complaint to our Customer Services Department. (customerservices@ludlowthompson.com). Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days. This representative will be a senior member of the team managing the issues on which you have reason to complain. 3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days. We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration. 4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take. ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 5/2/2017, 3:06:20 AM by allAgents
