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Award-winning. Results driven. Customer focused. Knowledgeable.

loveyourpostcode.com® is leading modern estate agency; selling, renting and managing thousands of residential properties UK wide from No.1 Colmore Row Birmingham.

Over the years the group has benchmarked itself as one of the most recognisable independently owned property brands. Its core values have never changed, they have always been to deliver an exceptional customer experience based upon honesty and integrity. Proud to be one
Read full description...Award-winning. Results driven. Customer focused. Knowledgeable.

loveyourpostcode.com® is leading modern estate agency; selling, renting and managing thousands of residential properties UK wide from No.1 Colmore Row Birmingham.

Over the years the group has benchmarked itself as one of the most recognisable independently owned property brands. Its core values have never changed, they have always been to deliver an exceptional customer experience based upon honesty and integrity. Proud to be one of the highest reviewed agents in the country. Our local experts are provided on-going training and encouraged to follow a professional qualification.

Please visit us our group at loveyourpostcode.com® for our services and transparent charges. You can also book your appointment online.

Our teams are available on 0800 862 0870 seven days a week.

Don’t compromise. You deserve more… Performance&™
loveyourpostcode

One Colmore Row
City Centre,Birmingham
West Midlands
B3 2BJ
0800 862 0871


Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 94% £60,000 £999,000
Lettings 84% 94% £295 £2,500

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
68 4 217 5 52 1 13 2 13 4

Areas covered
  • B6
  • B3
  • B7
  • B91
  • B8
  • B1
  • B9
  • B2
  • B4
  • Birmingham
  • Coventry
  • Solihull
  • Wolverhampton
  • B5
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of

“Appalling Behaviour Rude Agency Try to harrass into a sale ......”

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May 15,2013
Minithumbdown
By: 'mary'
May 15,2013
8 people found
this helpful
Appalling Behaviour Rude Agency Try to harrass into a sale when they found a buyer Iwas disgusted the Agents hurled abuse over phone when said we wanted to go to another agent because they had booked no viewings for weeks...
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What agent could do to change your mind?
nothing they are bullies get them banned
Attached Filesnbsp;
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By: Krystell
Nov 19, 2013
View all comments (1)
Hi Mary. I'm quite saddened to hear that you have had a negative experience. Unfortunately i am not at all aware of this situation and the details surrounding it. I would be extremely grateful if you could personally get in contact with myself so that i can get full details and conduct an investigation and get to the bottom of this. Our agency prides ourselves on respecting all tenants, landlords and clients. Behaving in a professional manner is an essential part of company policy and i apologis ...

“Was a tenant for over three years and in that ......”

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May 13,2013
Minithumbup
Paul
By: 'Matt Graham'
May 13,2013
0 people found
this helpful
Was a tenant for over three years and in that time found them to be extremely helpful. Any issues that arose were dealt with extremely promptly and effectively. Would not hesitate to use them again and highly recommend them....
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“We have been with WLYP for several years and cannot ......”

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May 10,2013
Minithumbup
Bobby
By: 'Brendan F'
May 10,2013
5 people found
this helpful
We have been with WLYP for several years and cannot rate them highly enough. Previously we had some very stressfull and expensive issues with our property when trying to manage the property ourselves. WLYP came highly reccommended, and we are so glad we followed the ...
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“1st Key took over from the original letting agency for ......”

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May 09,2013
Minithumbup
Paul
By: 'el-Cheeso'
May 09,2013
0 people found
this helpful
1st Key took over from the original letting agency for our building. Since then problems get address within a few hours of reporting them. Building maintenance has been a top priority for them and issues that were ongoing from the previous agents have either been ...
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“Approachable, responsive landlords with integrity. I've been a tenant for 5 ......”

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May 08,2013
Minithumbup
Paul
Paul
By: 'Anita Patel'
May 08,2013
0 people found
this helpful
Approachable, responsive landlords with integrity. I've been a tenant for 5 years, and have found 1st key to be excellent landlords: personable, decent, respectful and efficient . Always happy to help - People you can trust and feel secure with. Highly recommended....
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“I lived at the property for 10 months.Paul Tomlins from 1......”

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Apr 30,2013
Minithumbup
Paul
By: 'Mike'
Apr 30,2013
0 people found
this helpful
I lived at the property for 10 months.Paul Tomlins from 1st key letting was very good re-organising everything to do with the Paragon building when he took over managing it himself.Recycling/rubbish was much better organised,maintenance issues were addressed quickly.Fire/health and ...
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“Been a tenant since April 2011, received nothing but the best ......”

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Apr 12,2013
Minithumbup
By: 'Leanne'
Apr 12,2013
6 people found
this helpful
Been a tenant since April 2011, received nothing but the best help since weve been withthis agent, nothing is too much trouble, would highly recommend to anyone defiantly a 10/10 customer satisfaction :)...
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By: Latoya
Apr 22, 2013
View all comments (1)
Leanne, Many thanks for taking the time to write such a nice review. ...

“These landlords are by far the best I have ever ......”

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Apr 04,2013
Minithumbup
Paul
Christopher
By: 'MintyMacleod'
Apr 04,2013
0 people found
this helpful
These landlords are by far the best I have ever had the pleasure of dealing with. Having been messed about by estate agents and landlords in the past I was blown away when every inquiry I made or concern I raised about the flat was ...
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“we lived in this property six months.and we had ......”

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Mar 05,2013
Minithumbup
Paul
By: 'Saeed Nasir'
Mar 05,2013
0 people found
this helpful
we lived in this property six months.and we had a wonderful experience with these agents.since first day we felt as they are treating with us as a friend.they are very professional and very kind to resolve any problem i had in the ...
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“The rent was a very reasonable price. What few problems ......”

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Mar 04,2013
Minithumbup
Paul
By: 'Paul'
Mar 04,2013
0 people found
this helpful
The rent was a very reasonable price. What few problems I did experience during my tenancy were addressed and resolved as soon as humanly possible. I just wish the landlord of my new home was as attentive!...
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“I had a very enjoyable tenancy with 1st Key Letting. ......”

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Mar 01,2013
Minithumbup
Paul
By: 'Megan Henebury'
Mar 01,2013
0 people found
this helpful
I had a very enjoyable tenancy with 1st Key Letting. Both Paul and Ian are really friendly, and happy to help with any questions or problems. They are also extremely professional - my previous experiences with landlords have included those who would let themselves into ...
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“In the 12 years that I have been a tenant, the ......”

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Feb 23,2013
Minithumbup
Paul
Thomas
By: 'Caleb'
Feb 23,2013
0 people found
this helpful
In the 12 years that I have been a tenant, the service from this agent has been consistently exemplary, efficient, courteous and professional. I appreciate the regular services and checkups of the boilers and for fire safety. The building is well maintained and communal areas are ...
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“Initial conversations were up there with the best in a ......”

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Feb 22,2013
Minithumbup
Bobby
By: 'Ms smith'
Feb 22,2013
4 people found
this helpful
Initial conversations were up there with the best in a difficult situation which thankfully got resolved with help from wlypc. Only negative points were lack of response when waiting for return of calls with updates and the continuous 'dropping' of calls because of the phone ...
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“Are landlord visited are house on the 20th of Feb ......”

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Feb 20,2013
Minithumbup
Paul
By: 'samantha johns'
Feb 20,2013
0 people found
this helpful
Are landlord visited are house on the 20th of Feb and me and my partner met him for the first time and he was really nice. He introduced himself ask us if there was any problems with the house if there was he would write ...
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“I needed to move into a property at short notice. ......”

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Feb 20,2013
Minithumbup
Paul
By: 'Carl'
Feb 20,2013
0 people found
this helpful
I needed to move into a property at short notice. I approached 1st Key and they was able to assist me with 2 viewings of properties they had just refurbished. I had no need to view the second property as the first met all my requirements. ...
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“i am really pleased with the customer service i recived, ......”

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Feb 15,2013
Minithumbup
By: 'tara'
Feb 15,2013
4 people found
this helpful
i am really pleased with the customer service i recived, got spoke to as a friend and not as a client, really helpfull the best agency i have been in around the midlands area. talked through my needs and they were met by all staff ...
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“Im not really a fan of agencies, but this agency ......”

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Feb 15,2013
Minithumbup
By: 'Laura'
Feb 15,2013
3 people found
this helpful
Im not really a fan of agencies, but this agency was great. I was a tenant of theres for2 years and througout that time they treated me so lovely. All maintenace issuse were dealt with right away. If i ever came to the office they ...
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“The service was fantastic, Paul and Ian were very friendly ......”

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Jan 31,2013
Minithumbup
Paul
By: 'Rose'
Jan 31,2013
0 people found
this helpful
The service was fantastic, Paul and Ian were very friendly and helpful. VERY cheap agency fees which was a bonus, and well worth paying for the great service we received. Definitely recommend :)...
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“I assigned WLYP to market my property. They got in ......”

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Nov 18,2012
Minithumbdown
By: 'Disapointed landlord'
Nov 18,2012
7 people found
this helpful
I assigned WLYP to market my property. They got in touch with me to inform there was an interested parties, I replied that we are on the mist of referencing another tenant. I told him to wait if my referencing failed I will accept their ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact your local branch. We always take complaints seriously.
Last updated at 10:39 AM 11/09/2018 by Guy Vaughan
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