Look Property Services Ltd

2.67/5 rating 9 reviews
  • 44% recommend

  • 100% sales valuation accuracy
  • 100% sales fee satisfaction

  • 0% lettings valuation accuracy
    • |
  • 67% lettings fee satisfaction
At Look Property Services we deal with the Letting, Management & Sales of residential property in the East End of London as well as parts of Docklands and the City.
Look Property Services Ltd



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“Customer service and communication lacking!1...”

Aug 31,2018
Minithumbdown
By: 'Tenant 1'
Aug 31,2018
1 people found
this helpful
To summarise: They were disorganised, inefficient and apathetic. There was a huge lack of communication, I was not updated or contacted about the progress of my tenancy application for over a month. When issues arose they didn't attempt to help at all, it was almost ...
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Comment on agent fees
Bad
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“Relocating from another country is always difficult and stressful. But ......”

Mar 10,2018
Minithumbup
By: 'Jesper'
Mar 10,2018
0 people found
this helpful
Relocating from another country is always difficult and stressful. But our experience with Look made the process much easier. Our agent, Terry, was - by far - the best and most knowledgeable agent we met during our flat hunt in London. He was very kind ...
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Comment on agent fees
Very fair fees for London standards
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“Delighted that I chose to instruct Look Property to sell ......”

Nov 15,2017
Minithumbup
By: 'Angie'
Nov 15,2017
1 people found
this helpful
Delighted that I chose to instruct Look Property to sell my flat. Both Syed and Terry worked hard to find me a buyer and were supportive polite and gave honest advice throughout the process. I would certainly recommend them and use Look again in the ...
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Comment on agent fees
Good. Worth every penny.
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“We have been tenants with Look Property services for the ......”

Jul 20,2017
Minithumbup
By: 'Antonio Fontaina'
Jul 20,2017
0 people found
this helpful
We have been tenants with Look Property services for the last 3.5 years and had a very positive experience. They are very professional, diligent and reasonable. Costs are lower than any other estate agents we have dealt with in the past. Any issue or concern we ...
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Comment on agent fees
Agent fees are as low as you can get them in London
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“Upon moving into the property, the house had clearly not ......”

Dec 06,2015
Minithumbdown
By: 'abjblh'
Dec 06,2015
1 people found
this helpful
Upon moving into the property, the house had clearly not been cleaned at all, with cobwebs, dirt and random items (including a dangerously melted electrical equipment) left scattered about. Maintenance issues highlighted in the inventory were ignored. Despite have serious health-implicating damp issues, the letting ...
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“I had a really good experience with Look property. Initially, ......”

Oct 01,2014
Minithumbup
By: 'Sabri'
Oct 01,2014
1 people found
this helpful
I had a really good experience with Look property. Initially, we had to go through a lot of paper work to finalise the property. I think, it was justified as we were students. The service that we got to maintain the property was satisfactory. They ...
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“My first time dealing with a rental agent, and will ......”

Jul 10,2014
Minithumbdown
By: '"FINALLY GOT RID OF THEM" tenant'
Jul 10,2014
2 people found
this helpful
My first time dealing with a rental agent, and will be my last time. They were very nice when viewing the flat, however I already foresaw their unprofessional when signing the contract, was a bit too late to cancel it cuz I needed a flat ...
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Comment on agent fees
Paid around 400, they didn't EVEN sent me the signed contract......USELESS, when moved in the flat was so dirty, I needed to threaten them to clean again. It was Jan so very cold, no boiler (not working for a week), no action taken.
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“incredibly poor service - not sure what we paid an ......”

Sep 16,2013
Minithumbdown
By: 'disappointed tenant'
Sep 16,2013
1 people found
this helpful
incredibly poor service - not sure what we paid an agency fee for as they didn't even do anything other than correspond with the landlord. they don't seem to care about their customers as they are very unhelpful when you call up and no one ...
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“Terrible service, rude, obnoxious, think a phone call constitutes a ......”

Jan 31,2013
Minithumbdown
By: 'Mark'
Jan 31,2013
5 people found
this helpful
Terrible service, rude, obnoxious, think a phone call constitutes a contractual agreement, use bullying among tactics and change rent prices on a whim depending on there mood. Avoid like the plague. Do not help maintain the property when issues arise. Took 9 months to fix a ...
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What agent could do to change your mind?
No further comment other than above
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By: Heidi
Jul 19, 2013
View all comments (1)
I'm sorry that you have been unhappy with the service delivered by Look Property Services. If you would like me to look into your complaint then please do email me the details to Heidi@lookproperty.co.uk mentioning 'All Agents' We take dissatisfied customers very seriously and we are sorry that you feel you have received a bad service from us. ...

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No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

No procedure available.

Awards won by Look Property Services Ltd

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Look Property Services Ltd - London, E15
London
20 West Ham Lane, London E15 4SA
(0)
Look Property Services Ltd - London, E3
London
349 Roman Road, London E3 5QR
(9)


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