Look Property Services Ltd

6 reviews 2.2 /5 rating
  • 67% valuation accuracy
  • 33% recommend
  • 50% fee satisfaction
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    Kelly Nelson
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    Syed Khan
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    Terry Bradbury
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    Scontella Chalmers
At Look Property Services we deal with the Letting, Management & Sales of residential property in the East End of London as well as parts of Docklands and the City.
 
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Jul 20,2017
Minithumbup
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Terry Bradbury
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Scontella Chalmers
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Jul 20,2017
0 people found
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We have been tenants with Look Property services for the last 3.5 years and had a very positive experience. They are very professional, diligent and reasonable. Costs are lower than any other estate agents we have dealt with in the past. Any issue or concern we have reported has been dealt with quickly and effectively, and when there was a difference of opinion they have advocated on our behalf with the landlords and made sure an agreement was reached every time. After 12 years renting flats wit...
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Agent fees are as low as you can get them in London
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Dec 06,2015
Minithumbdown
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Dec 06,2015
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Upon moving into the property, the house had clearly not been cleaned at all, with cobwebs, dirt and random items (including a dangerously melted electrical equipment) left scattered about. Maintenance issues highlighted in the inventory were ignored. Despite have serious health-implicating damp issues, the letting agent (and landlord) made minimal progress in resolving the situation six months on. Felt like tackling these issues would be pushed back and back until our contract is up and replac...
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Oct 01,2014
Minithumbup
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Syed Khan
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Oct 01,2014
1 people found
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I had a really good experience with Look property. Initially, we had to go through a lot of paper work to finalise the property. I think, it was justified as we were students. The service that we got to maintain the property was satisfactory. They took care of our all our complaints and requirements. End of our tenancy was smooth as well and we got back our deposit on time. I wish them good luck for future...
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Jul 10,2014
Minithumbdown
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Jul 10,2014
1 people found
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My first time dealing with a rental agent, and will be my last time. They were very nice when viewing the flat, however I already foresaw their unprofessional when signing the contract, was a bit too late to cancel it cuz I needed a flat to move in. They didn't provide any info regarding what internet company the previous tenant was using, boiler was broken for >1 w during Jan, no actions from them at all. Kept calling calling but they didn't do anything. Throughout the tenancy there was a BI...
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Comment on agent fees
Paid around 400, they didn\'t EVEN sent me the signed contract......USELESS, when moved in the flat was so dirty, I needed to threaten them to clean again. It was Jan so very cold, no boiler (not working for a week), no action taken.
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Sep 16,2013
Minithumbdown
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Sep 16,2013
1 people found
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incredibly poor service - not sure what we paid an agency fee for as they didn\'t even do anything other than correspond with the landlord. they don\'t seem to care about their customers as they are very unhelpful when you call up and no one seems to know what is going on. after calling just now i was passed from one person to another to another, each time explaining that there were repairs that needed to be taken out immediately on the property, only to be told to email their maintenance team. ...
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Jan 31,2013
Minithumbdown
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Syed Khan
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Jan 31,2013
3 people found
this helpful
Terrible service, rude, obnoxious, think a phone call constitutes a contractual agreement, use bullying among tactics and change rent prices on a whim depending on there mood. Avoid like the plague. Do not help maintain the property when issues arise. Took 9 months to fix a sink!!!!...
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What agent could do to change your mind?
No further comment other than above
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By: Heidi
Jul 19, 2013
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I'm sorry that you have been unhappy with the service delivered by Look Property Services. If you would like me to look into your complaint then please do email me the details to Heidi@lookproperty.co.uk mentioning 'All Agents' We take dissatisfied customers very seriously and we are sorry that you feel you have received a bad service from us. ...



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Look Property Services Ltd - Bow, London, E3
Office 1
349 Roman Road, London E3 5QR
(6)
Look Property Services Ltd - Stratford, London, E15
Office 2
20 West Ham Lane, London E15 4SA
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