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    Martin
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    Daniel Moore
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    Martin Babad
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    Joseph O'Neil
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    Sruli
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    Joseph O'Neil
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    Nosson
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    Sam
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Properties for sale
Properties for rent
Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
Overall very pleased with my experience, I called up about a flat I had seen on line, josh called me back very soon after and was extremely helpful in every stage of the let, a very helpful office where they go far and beyond most other agency's. I also viewed a property with Sam, what a pleaseant gentleman! Highly recommended...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
1 people found
this helpful
Overall very pleased with my experience, I called up about a flat I had seen on line, josh called me back very soon after and was extremely helpful in every stage of the let, a very helpful office where they go far and beyond most other agency's. I also viewed a property with Sam, what a pleaseant gentleman! Highly recommended...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
I recently rented a property through London Rentals, the whole process went quickly and smoothly and they were able to give me my requests. The team made my move a pleasure and I would recommend them....
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Comment on agent fees
great
Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
1 people found
this helpful
Great Estate Agency. Got a nice office, nice properties. Denise referred to the team needed. Harry, Sam and Josh were great to me!...
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Comment on agent fees
Standard.
Was this helpful? Yes
May 24,2016
Minithumbdown
By:
May 24,2016
5 people found
this helpful
Would never use this firm again neither would I recommend it to anybody with sense...since leaving the property I rented 3 months ago I'm yet to receive my deposit when I call them up I get past from piller to post nobody knows where my deposit is despite me paying it in their office. They refuse to listen and are very unsympathetic I spoke to a woman named Shelly who needs to learn some customer service skills absolutely terrible...I will be taking action against this firm ! If they don't have ...
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Was this helpful? Yes
Apr 08,2016
Minithumbdown
By:
Apr 08,2016
2 people found
this helpful
*Told internet and bills were included in the rent.. then later told we have to pay for our own internet and electric. they put a KEY METER for all the electric in the COMMUNAL kitchen and LIGHTS for corridors and stairs.. how does that work for a building with multiple tenants please tell me, esp if they or the landlord are not gonna pay for that. fire alarm control panel is also off because of this.. thanks a lot for safety considerations london rentals.. AVOID AT ALL COST!!!!!...
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Comment on agent fees
rubbish
Was this helpful? Yes
Apr 06,2016
Minithumbup
By:
Apr 06,2016
1 people found
this helpful
no worse then others we used over the years but main atraction was quick turnaround and flexible on after work and sunday viewings....
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Comment on agent fees
standard
Was this helpful? Yes
By: London Rentals Ltd
Apr 18, 2016
View all comments (1)
Thank you for taking the time to leave a review. LRS aim to provide people with a good service and sunday viewings are a must!....
Jan 26,2016
Minithumbup
By:
Jan 26,2016
0 people found
this helpful
I had read the bad reviews about this estate agency but was assured that they had changed ownership, and considering most estate agents seem to have negative reviews I proceeded anyway to rent through this agency. Whilst I was a little reticent at first, and perhaps overly cautious with paper trails/chasing up staff etc, I actually found that maintenance issues were fixed pretty quickly, staff were friendly and easily contactable and accomodating - this was also the smoothest return of deposit I...
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Comment on agent fees
Agent's fees are very standard.
Was this helpful? Yes
By: Rebecca
Apr 18, 2016
View all comments (1)
Many thanks for your review. We are working to make all the needed changes so our clients have the best service.....
Jan 22,2016
Minithumbdown
By:
Jan 22,2016
2 people found
this helpful
London Rentals is the worst company I have ever had to work with. I have seen reviews about scams, which I do not think are true, however, they are completely incompetent and nothing is done above board. If you want a lesson in how not to run a company and how not to treat your customers then look no further. Rude, ignorant staff, poor service.... you had better hope nothing goes wrong in your rental, as you'll be fixing it yourself. I would say having anything to do with these people will lea...
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Comment on agent fees
fee price is typical of any rental company
Was this helpful? Yes
By: Angeline
May 24, 2016
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I agree whole heartedly with your comment..worse customer service skills ever especially from a woman named Shelly she needs to learn some people skills.!....
Jan 22,2016
Minithumbdown
By:
Jan 22,2016
2 people found
this helpful
I wish I had read the negative reviews before giving a holding deposit of £700 to this company the day I was due to have my baby. I dealt with "Sam" who was fully aware that I was pregnant and due to have my baby within a couple of days of being accepted to rent one of their properties. My move in date was 05/01/2016, unfortunately I fell unwell during labour and had to stay in hospital, which meant I was unable to move in. My mother kept Sam updated but as it was the Christmas p...
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Comment on agent fees
Considering I have lost ‚£700 for something that was out of my hands I find the company fees pretty extortionate
Was this helpful? Yes
By: Angeline
May 24, 2016
View all comments (1)
You need to take legal action against this company I am going through the same thing with them they have took my money and claim to not have it ...bunch of lying disgusting ppl this is no way a legit firm...they are running a scam and I for one will be taking action against them....
Oct 12,2015
Minithumbdown
By:
Oct 12,2015
3 people found
this helpful
This rental is absolutely awful. We viewed a rental with Sruli, we put an offer in, paid a holding deposit then did not hear from them for 6 days. We rung the office every day, and Sruli's mobile - no answer. We finally went to find their office and Britannic House which was empty and did not have any signs up, a new build with no sign of a rental company. We then finally got a text from Sruli saying he will give our deposit back. This was 2 days before we were due to move out of our current hou...
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Was this helpful? Yes
By: London Rentals & Sales LTD
Dec 23, 2015
View all comments (1)
Dear Freya I'm so sorry you had the experience. Unfortunately this is not how we run. and you had a bad experience for which I apologies. this member of staff no longer works here any more. We have changed so much in the company as well as moved offices. I will advise my boss of your review and I again apologize for this, and assure you we were not aware of this.....
Sep 05,2015
Minithumbdown
By:
Sep 05,2015
0 people found
this helpful
These guys are nightmares to work with. They change the agreed rent constantly and you deal with multiple incompetent people to answer simple questions. We paid a holding deposit and our offer got accepted for a flat and a week later we were told they gave it to someone else. Went behind our back and lied to us. DONT RENT OR BUY FROM THEM!...
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Was this helpful? Yes
By: London Rentals Ltd
Sep 08, 2015
View all comments (1)
DearNathan I am disappointed to see this review. I have spoken to the relevant departments and I understand that you must be frustrated when you were informed that your referencing was not sufficient for the needs of this landlord. Unfortunately we have to be able to provide sufficient proof of income to support the application to assure the landlord that the rent is achievable. In this instance the landlord was not in agreement with your paperwork and therefore we could not process the deal.....
Jul 23,2015
Minithumbup
By:
Jul 23,2015
1 people found
this helpful
A Delightful company to deal with. Facing impending eviction at my old home, Sruli helped us find exactly what we were looking for and the whole process was smooth and easy. Best of all, when signing I forgot some paperwork required and so Nosson there gave me a ride on his motorbike to go pick up my papers. Something a little beyond the scope of his duties....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (1)
Dear Susan Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. im gl;ad we were able to find you what you were looking for. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenant....
Jul 20,2015
Minithumbup
By:
Jul 20,2015
1 people found
this helpful
from when i first viewed the flat up till i signed the agreement, the staff were very helpful they were on time and ensured i was satisfied. they were very professional and a pleasant to deal with. easy to communicate with and great after care which is important. highly recommended....
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Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of poli....
Jul 16,2015
Minithumbdown
By:
Jul 16,2015
5 people found
this helpful
Words fail me to describe the sheer lack of professionalism and common sense of right or wrong that the people I dealt with from this company met me with. Right from the get-go I was fed one lie after another on top of having taken my money for a security deposit while the agency shamelessly continued to show other people the property as still available on the market and refused to return my money when found out. The behaviour of the individuals in this company was very clearly below par and unb...
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What agent could do to change your mind?
Not worth the service at all!
Comment on agent fees
Not worth the service at all!
Was this helpful? Yes
By: London Rentals Ltd
Jul 20, 2015
View all comments (1)
Dear Sir Thank you for taking the time to rate our company. I will look into the matter you have raised. your sincerlyt London Rentals....
Jul 16,2015
Minithumbup
By:
Jul 16,2015
0 people found
this helpful
Was looking for a flat to rent came across a couple in this area first one was to small so they took me to the other flat they had and that suited me perfect, as i have a pet and this agency allowed me to have a pet, as other agency turned me away. there overall service was great would recommend my family and friends....
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Comment on agent fees
agent fee was fairly priced like other agency i have used in the past.
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of poli....
Jun 12,2015
Minithumbup
By:
Jun 12,2015
0 people found
this helpful
I recently had to re new my contract, I was worried as the recent feedback on this site was really bad, when I arrived to the new office it was clear to see that the company has new management, everything was far more professional than the reviews let me to fear. They are accommodating and did everything i needed in order to get the correct documents I had been required to submit elsewhere. Very helpful man on the front desk and the manager was also in the office. Don't judge them on the old...
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Comment on agent fees
‚£150
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of poli....
Jun 12,2015
Minithumbup
By:
Jun 12,2015
0 people found
this helpful
I had been referred to London Estates by a colleague of mine who had rented from them a few years back. He had advised me they always have good flats in all areas of London. I was a bit hesitant at first as I had seen some of the online reviews and they weren't great. I decided to give them a call anyway and see what flats were available. From the beginning of the process all the way until I rented the 1 bed in Golders Green Sruli was very helpful, knowledgeable and polite. He explained to me ...
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Comment on agent fees
Agents fees were standad as I have called up other agents and if anything they were cheaper.
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of poli....
Mar 23,2015
Minithumbdown
By:
Mar 23,2015
1 people found
this helpful
They are a total nightmare, making you wait and then starting bid auction on the property to see with at least 10 people.This should be forbidden! Rude, unprofessional, they did not hesitate to lie I was shocked and so were the 2 couples I was walking back to the station with. Do not bother to go if they offer a rental unless you are desperate. Not surprised they are so many bad reviews....
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Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Just a note Adrian We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of policy's and procedures ensuring the clients of London Rentals all experience great customer se....
Feb 19,2015
Minithumbdown
By:
Feb 19,2015
9 people found
this helpful
Firstly - Joseph O'Neil - this is just for you. I feel you need a little lesson in how to conduct yourself, please take it in as you were obviously not trained properly as an adult. So take note - 1) Learn to organise yourself, 2) Learn how to be professional, 3) TRY to learn how to respect others, 4) Keep to your word,5) Don't mess people about as it might backfire and lastly 6) DON'T LIE - Maybe if you try to implement these things in your life, you would be able to handle a professional job. ...
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What agent could do to change your mind?
Close down your business and pursue a different career as Lettings/Sales is clearly the wrong career for you.
Was this helpful? Yes
By: London Rentals Ltd
Jun 02, 2015
View all comments (1)
Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you had with the company, and advise you we are taking you comments on board as we have now taken over the daily management of this company. We will be endeavouring to use your feed back in order to make positive changed to the company. We hope that all our new clients will have positive experience wi....
Jan 30,2015
Minithumbup
By:
Jan 30,2015
2 people found
this helpful
I recently rented an apartment from London rentals. last week I got locked out my property and I called martin to see if he had spare set of keys. He did and put them in a taxi for me and they got to me in no time, I was so impressed by his quick response and organization I was back in my flat less than an hr later. Many thanks to London rentals and the great staff they have running the business so efficentley....
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Was this helpful? Yes
By: London Rentals Ltd
Jun 02, 2015
View all comments (1)
Many thanks for taking the time to write a review on our company. Im glad you have had a good experiaMany thanks for taking the time to write a review on our company. I'm glad you have had a good experience as we have been working with new management to improve our customer service. nce as we have been working with new managment....
Jan 29,2015
Minithumbup
By:
Jan 29,2015
2 people found
this helpful
I had a great experience and was amazed to see how far their staff went to accommodate me. I couldn't make it to any of the viewing so Mr O'Neil kindly met me at the property at 11pm at night. He let me take a good look around the 2-bed flat and at no time did he make me feel hurried. He answered all my questions and at 11:35pm I arranged to meet him the next day to pay a holding deposit and then complete paperwork. Not sure why he needed a holding deposit when I was signing 4 hours later. ...
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Comment on agent fees
He was clear when we first phoned about their fees and how much it would cost. I managed to knock him down a bit :-)
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (3)
an update from us We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of policy's and procedures ensuring the clients of London Rentals all experience great customer ser....
Jan 10,2015
Minithumbdown
By:
Jan 10,2015
2 people found
this helpful
I contacted the agent about a studio and arranged a viewing. He texted me the address and I realised the address is different from the one I had called to query about. I found the advert and pictures of this particular address on the website I think it was Zoopla. The studio was crappy and horrible from the picture and I called him back to cancel. He said ok. The next day I started getting texts to rebook a viewing for that property and I have been receiving texts for the same address nearl...
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Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
we have changed! We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of policy's and procedures ensuring the clients of London Rentals all experience great customer serv....
Nov 11,2014
Minithumbdown
By:
Nov 11,2014
4 people found
this helpful
The most pathetic agency I have ever dealt with. After looking at their ad, in zoopla for a two bedroom flat for £850, I called multiple times and their phone kept saying leave the address you are looking for, our agents will call you back. One day, received a message to view the apartment with address. When I went there, much to my surprise, there were at least 10 people who came to view the house and the person from agency Joseph, instead of showing the property, he kept on asking people...
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What agent could do to change your mind?
First of all, they should pick up their calls. and the next thing is they need to publish the rent of the property correctly, rather than asking bunch of people to view the property and putting auction. also they need to respect the prospective customers. A lot of things need to improve. In my opinion they need to start from scratch.
Comment on agent fees
We have not paid the fees yet.
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Dear Kadap Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new....
Nov 07,2014
Minithumbdown
By:
Nov 07,2014
2 people found
this helpful
DO NOT DEAL WITH THIS AGENCY! Me and my partner went to view a property arranged by a "Joseph", however we were left waiting around outside in the cold for 30 mins. When we called him he seemed like he forgot about the viewing but asked us our location and said he'd meet us there in a sec. He did not show up!! We kept calling but he did not answer our calls, however when we called him from another number he answered straight away. Very rude and unprofessional man, do not let from th...
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Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
we are sorry you feel this way! But thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new ....
Aug 21,2014
Minithumbup
By:
Aug 21,2014
1 people found
this helpful
I have to say i was pretty amused at the amount of people at last nights viewing in Pimlico victoria, Joseph was very busy trying to handle the two flats he was showing, in the end i won the bid and have secured the property, kept to what he has promised so far so good. He is straight up and kind of to honest, i wish other Estate Agents in London were like this. Hard to get hold of but when you do great to deal with....
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Comment on agent fees
150 pretty standard for London
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of poli....
Aug 17,2014
Minithumbdown
By:
Aug 17,2014
1 people found
this helpful
Scam artists will take your deposit and run know what to look out for!! be very careful when dealing with this agency First I was looking for a property tried to get in contact with Martin after a couple of weeks I gave up then I got bombarded with text messages up to 2 a day asking if I wanted to view property that day, I was on holiday at this time so I didn't reply by the time I got back I had about 25 text messages from Martin. I thought that was rather dodgy and desperate so I left it, ...
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What agent could do to change your mind?
To stop being scam artists and trying to fool people into taking their money
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Dear Londoner we have changed! We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of policy's and procedures ensuring the clients of London Rentals all experience gr....
Jul 14,2014
Minithumbdown
By:
Jul 14,2014
0 people found
this helpful
Very rude and wouldn't answer any of our questions on seeing the flat with any definitive answers. Said the agency fees were £150pp which is extortionate, even in London. We asked for this to be reduced to which he said he couldn't do it as it's fixed but he would lower to £450 (how is that fixed then?). Then after still very rude and abrupt. We asked about paint etc and he said 'sure the landlord would be happy', we asked if that would be put in the contract but not possible. The...
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Comment on agent fees
Extortionate fees - he seemed to make his agency fees up as he went at ‚£150pp.
Was this helpful? Yes
By: London Rentals Ltd
Jun 02, 2015
View all comments (1)
Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you had with the company, and advise you we are taking you comments on board as we have now taken over the daily management of this company. We will be endeavouring to use your feed back in order to make positive changed to the company. We hope that all our new clients will have positive experience wi....
Jul 14,2014
Minithumbup
By:
Jul 14,2014
1 people found
this helpful
An excellent service, London Rentals were courteous, friendly and true to their word. They provided me with a fully furnished flat for a reasonable price, and always answered my calls/emails quickly....
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Comment on agent fees
The fees were fair and up-front, unlike other agents I\'ve used in the past who seem to create fees for every request.
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Dear Keith Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new....
Jul 14,2014
Minithumbup
By:
Jul 14,2014
1 people found
this helpful
They were so helpful and polite and made it all very easy for me! I would recommend them to anyone I know who is looking for a property to rent!...
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Comment on agent fees
The fee was small for the service they gave me.
Was this helpful? Yes
By: London Rentals Ltd
Jul 27, 2015
View all comments (2)
Many thanks Leo for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of....



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Awards won by London Rentals Ltd

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Brent Park London, NW10 0JU

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Office 1
230 North Circular Road, Brent Park London NW10 0JU
(14)
Office 1
Britannic House, 17 Highfield Road, London NW11 9LS
(25)

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