• Shahida Noor
    Shahida Noor
  • Omar Areef
    Omar Areef
  • Edvis Stepani
    Edvis Stepani
  • Jasmine Roth
    Jasmine Roth
  • Ahmad Amin
    Ahmad Amin
  • Kinan Karima
    Kinan Karima
londonpropertyguru.com your one-stop shop for all things property related.
Our concept is simple: to deliver a seamless service in a relaxed, friendly environment. Our team has been hand selected on the basis of expertise, years of experience and approachability to ensure you make the right decision.

Our office has been designed with you in mind a relaxing, warm environment so that you can buy, sell or rent your property in the same comfort of your own home. So come in today, browse on our p
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Feb 20,2017
Minithumbup
Ahmad Amin
By:
Feb 20,2017
Featured Review
0 people found
this helpful
My husband and I are really happy with Amin's work. He helped through the process and made sure we got the house of our dreams. Everything was easy and we could accomplish all steps online....
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Feb 15,2017
Minithumbup
Ahmad Amin
By:
Feb 15,2017
Featured Review
0 people found
this helpful
We are very pleased with the level of professionalism and efficiency of Londonpropertyguru from the very first meeting with Kinan to dealing with Ahmad at the office. Also their Referencing Company was quick and efficient to help the process as painless as possible. THANK YOU! We highly recommend this company to anybody. S. Anderson...
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Comment on agent fees
As usual, no comment.
Was this helpful? Yes
Feb 14,2017
Minithumbdown
Ahmad Amin
Omar Areef
By:
Feb 14,2017
Featured Review
1 people found
this helpful
Top level of service and all the things expected from a great agency like this one. I found them to be attentive and responsive to my needs as a landlord and would consider working with them again on other properties as and when they come up....
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Comment on agent fees
Agency fees fairly competitive. I selected 'yes' to the question about their fees although renewal fee needed to be negotiated up front.
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Feb 13,2017
Minithumbup
Omar Areef
By:
Feb 13,2017
Featured Review
0 people found
this helpful
We've recently rent flat in South Wimbledon and we could no be more pleased with the service that we received. We specifically deal with Omar. He has been extremely helpful and always there for any enquiries or question we may have We always get a quick response and always professional and knowlegeatble. Would recommend for certain....
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Feb 07,2017
Minithumbup
Omar Areef
By:
Feb 07,2017
Featured Review
0 people found
this helpful
It was a great pleasure working with omar to find my mates and I the most suitable flat in Wimbledon. He went out of his way to prove to us that this is THE ONE and even worked over weekends to finalise our moving in as we had limited time to finish all the paperwork. Omar is charismatic and very energetic. I actually did recommend him to other mates as I truly believe they will get the best service Wimbledon estate agents has to offer. Thanks for the good job Omar :-)...
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Dec 06,2016
Minithumbup
By:
Dec 06,2016
0 people found
this helpful
Elizabeth was a real help and was extremely supportive during our move. She always responded to our queries straight away and always pointed us in the right direction- no matter the question. Better still she was always friendly!!...
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Was this helpful? Yes
Dec 06,2016
Minithumbup
Omar Areef
By:
Dec 06,2016
0 people found
this helpful
It has been a pleasure to work with Omar. He was genuinely interested in understanding what kind of property we were looking for and he did deliver above our expectations. He was also very knowledgeable about the next steps we needed to take in order to ensure that we get the property. He was always available for any questions, even when we called late in the evening. He was considerate about our working hours and arranged the viewing so that both me and my partner could see the property. He...
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Comment on agent fees
GOOD
Was this helpful? Yes
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
It was a pleasure to work with Elizabeth, she was helpful with the queries and questions we had and quick to respond. Polite and attentive professional....
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Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
this helpful
Really efficient - took us just over a week from start to finish. Treated to an excellent cup of coffee by Elizabeth on contract signing day. Great service!...
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Comment on agent fees
Reasonable in comparison
Was this helpful? Yes
Nov 21,2016
Minithumbup
Omar Areef
By:
Nov 21,2016
0 people found
this helpful
Excellent communication and customer service: I was always kept fully informed and provided with all required information in clear written and verbal format....
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Comment on agent fees
Expensive. The service was excellent, but the fees were very high.
Was this helpful? Yes
Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
this helpful
Gavin sold the flat after the First viewing. i have sold several properties and Gavin is the best agent i have ever had. thank you Gavin you are the best!...
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Was this helpful? Yes
Jul 13,2016
Minithumbup
By:
Jul 13,2016
0 people found
this helpful
Gavin proved to be a good professional agent. We are pleased with his work and how he handled property sale process....
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Was this helpful? Yes
Jul 04,2016
Minithumbup
Jasmine Roth
Jasmine Roth
By:
Jul 04,2016
0 people found
this helpful
Made the moving in process less stressful with her polite, friendly and professional atitude. The online signing of the documents was amazing. Couldn't have asked for a better service really!!...
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Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Hollie was very helpful regarding information I needed. She went out of her way to help me and was very professional...
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Was this helpful? Yes
Jul 04,2016
Minithumbup
Omar Areef
By:
Jul 04,2016
0 people found
this helpful
Hollie helped us with the check out from the apartment. She was amazing. Always available and kind. I would reccomend her and her services to everyone...
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Comment on agent fees
Very good fees
Was this helpful? Yes
Jun 21,2016
Minithumbup
Jasmine Roth
By:
Jun 21,2016
0 people found
this helpful
We were very impressed with the way jasmine looked after us every step of the way to moving into our rented flat , she is very efficient and responsive and all issues were sorted out straight away plus she is a pleasure talk to , I highly recommend her to anyone else...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 21,2016
Minithumbdown
Omar Areef
By:
Jun 21,2016
0 people found
this helpful
Great service very nice person helped me a lot whilst moving after coming back from India very polite will recommend to family and friends when they need to move appreciate your help Omar...
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What agent could do to change your mind?
Nothing absolutely bad everything was perfect
Attached Files
Comment on agent fees
Nothing absolutely bad everything was perfect
Was this helpful? Yes
Jun 21,2016
Minithumbdown
Omar Areef
By:
Jun 21,2016
0 people found
this helpful
Great service very nice person helped me a lot whilst moving after coming back from India very polite will recommend to family and friends when they need to move appreciate your help Omar...
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What agent could do to change your mind?
Nothing absolutely bad everything was perfect
Attached Files
Comment on agent fees
Nothing absolutely bad everything was perfect
Was this helpful? Yes
Jun 03,2016
Minithumbup
Jasmine Roth
By:
Jun 03,2016
0 people found
this helpful
Jasmin was professional, friendly & an absolute pleasure to deal with! Thank you for all you've done in my relocation from abroad, and especially with your constant 'keeping in touch', much appreciated! :0)...
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May 27,2016
Minithumbup
Jasmine Roth
By:
May 27,2016
0 people found
this helpful
I have recently rented a flat and Jasmin was absolutely fantastic in ensuring that everything ran smoothly! She always kept in touch providing me with regular updates and her friendly personality just made the whole renting experience very pleasant! Highly recommended...
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May 26,2016
Minithumbup
Jasmine Roth
By:
May 26,2016
0 people found
this helpful
Jasmin was really helpful and efficient during all the process of my moving. I had to be out of the country for work and she speeded up the process in order to have everything ready before my departure. She was very cooperative and understanding with my request and always kind and friendly....
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Comment on agent fees
Good
Was this helpful? Yes
May 25,2016
Minithumbup
By:
May 25,2016
0 people found
this helpful
I have known Gavin for a couple of years now and instructed him to sell my property in 2015. The market was becoming flat with a great deal of uncertainty with the elections due. I decided to take it off the market, but Gavin kept me updated with how the market was going. I decided to try my luck with putting it back on the market in January 2016 with 2 other agents that I hadn't used before. Two months had passed and no offers. I called up Gavin and with his first viewing he managed to obtain a...
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Comment on agent fees
The fees agreed were at a competitive level.
Was this helpful? Yes
May 21,2016
Minithumbup
Omar Areef
By:
May 21,2016
0 people found
this helpful
Omar worked very hard and did a lot of research to get us a suitable house/apartment. He gave us a lot of information about the city, where best to live and also recommended where to eat. We got to know Omar as an honest and very friendly person, and did his best to service us.We would recommend his service to any person who is looking a house in his area....
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May 19,2016
Minithumbup
Omar Areef
By:
May 19,2016
0 people found
this helpful
Omar helped 3 friends and myself find our perfect new house. Having missed out on the property originally Omar called us as soon as it was back on the market to let us now we could put an offer in. His passion for the property coupled with his desire to give us the best experience really shone through, he continued to stay in touch through out the process to ensure a smooth transition. Top Man!...
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Comment on agent fees
The agents fees where as expected and in this instance justified by the high level of service we received.
Was this helpful? Yes
May 17,2016
Minithumbup
Jasmine Roth
By:
May 17,2016
0 people found
this helpful
Sarah & Jasmine have both been brilliant for us. I saw various properties around the Wimbledon area, and was looking for something close to the station. It was actually Sarah's idea to view my property as I wasn't sure about the location. How wrong I was. My new place is brilliant, and I'm looking forward to moving in this week. She was knowledgeable, insightful and kind enough to drive me around in her mini! But most importantly, trustworthy for advice. Jasmine has been so hard worki...
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Comment on agent fees
I felt the agents fees were very fair and competitive. Definitely worth all the work put in.
Was this helpful? Yes
May 09,2016
Minithumbup
Omar Areef
By:
May 09,2016
0 people found
this helpful
We dealt with Omar while looking for a flat and was very pleased with the level of service we received. Omar was very pleasant and helpful in finding us a place. He showed us a few options, was honest with each place, but in a way that you would appreciate as a customer. Even though he had plenty on he still made you feel like you were his top priority. I would highly recommend Omar's services to anyone looking for an agent....
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Comment on agent fees
We found that the fee's were a fair price for the level of service that we received.
Was this helpful? Yes
May 05,2016
Minithumbup
Jasmine Roth
Omar Areef
By:
May 05,2016
0 people found
this helpful
Friendly service all the way through from Jasmin, Zormat, Omar and Shahida. Made moving flat enjoyable. Online signing of documents also helped a lot, rather than scanning numerous pieces of paper in each time! Thanks very much, highly recommended....
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Apr 18,2016
Minithumbup
By:
Apr 18,2016
0 people found
this helpful
Hollie has excellent proactive customer service skills and pre-empts any matters that need addressing, for example, contacting clients and advising she will get back to me within an hour. She always delivers. A very diligent and smart employee....
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Comment on agent fees
Fine by me
Was this helpful? Yes
By: Hollie Fouracre
Apr 18, 2016
View all comments (1)
Thank you so much for your positive feedback. It is very appreciated! Kind Regards Hollie ...
Apr 14,2016
Minithumbup
Jasmine Roth
By:
Apr 14,2016
0 people found
this helpful
Jasmine is extremely helpful, polite and friendly. Was dealing with my queries efficiently and made our moving in as easy as possible! Excellent experience....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 13,2016
Minithumbup
Jasmine Roth
By:
Apr 13,2016
0 people found
this helpful
Very helpfull & friendly. All the paper work was done very quickly & the comfortable way. Happy with the service I receive....
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Comment on agent fees
Good
Was this helpful? Yes
By: Admin Team
Apr 19, 2016
View all comments (1)
Thank you for your comments, we are glad the service you received was above and beyond. We like to maintain this throughout our move in procedures. The Admin Team! :) ...
Apr 12,2016
Minithumbup
By:
Apr 12,2016
0 people found
this helpful
Gavin came to value our property, and was incredibly professional, but also helpful in how we could market and sell our flat. We were very pleased with the valuation, and photographs, and before the property was even officially on the market Gavin had booked in over 5 viewings. Once on the market, Gavin had over 20 viewings booked in the first 4 days, but little did we know that we would not need all these viewings, as after only 2 days of being on the market, Gavin secured a sale which was &pou...
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Comment on agent fees
Great fees were offered, very competitive to other agents. Worth every penny.
Was this helpful? Yes
Apr 04,2016
Minithumbup
By:
Apr 04,2016
0 people found
this helpful
Gavin was excellent. He kept the process moving along and communicated with me very effectively throughout the process. When the first buyer pulled out, he quickly found a second. Great job!...
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Was this helpful? Yes
Apr 01,2016
Minithumbup
By:
Apr 01,2016
0 people found
this helpful
Gavin was helpful and professional throughout the process when our family recently bought a house. Main contribution was his management of all stakeholders. His work was transparent and inclusive. Key to the process being successful was his availability and quick turnaround of questions and requests....
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Comment on agent fees
n/a
Was this helpful? Yes
Mar 30,2016
Minithumbup
By:
Mar 30,2016
0 people found
this helpful
We recently bought a house through London Property Guru and Gavin couldn't have been more efficient from start to finish. He made the whole process very easy and we went from putting in our offer to completing in less than 2 months. I would definitely recommend London Property Guru to anyone looking to buy in their catchment area....
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Comment on agent fees
N/A as we were the buyer
Was this helpful? Yes
Mar 19,2016
Minithumbup
Jasmine Roth
By:
Mar 19,2016
0 people found
this helpful
Jasmine was professional in her approach, knowledgeable, patient, efficient & always pleasant. Her demonstration of the qualities required to drive the process through as quickly and painlessly as possible, was especially appreciated....
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Mar 10,2016
Minithumbup
Shahida Noor
Jasmine Roth
By:
Mar 10,2016
0 people found
this helpful
Jasmin and Shahida were outstanding to deal with on letting my flat. They went the extra mile on customer service, with an excellent response time on all queries and correspondence. So friendly and a pleasure to deal with. I would highly recommend them to friends....
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Mar 07,2016
Minithumbup
Shahida Noor
By:
Mar 07,2016
0 people found
this helpful
LPG Property is one of the few remaining honest companies in the field. In a time when property managers try to squeeze money out of tenants in any given occasion, LPG demonstrated patience and understanding with a client who didn't even know what he wanted (myself). thank you for your understanding. top A++ property management agency....
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Comment on agent fees
good
Was this helpful? Yes
Feb 08,2016
Minithumbup
Jasmine Roth
Shahida Noor
By:
Feb 08,2016
0 people found
this helpful
I have recently moved from Liverpool to London and trying to sort out a property from a distance can be difficult. However, with the support of Shahida and Jasmin they helped us to secure an absolutely lovely property. We had a few hiccups along the way but throughout the whole process Jasmin has been excellent to deal with. She has always been on hand for any advice and guidance, she has been very efficient, professional and friendly!...
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Comment on agent fees
As expected :)
Was this helpful? Yes
Feb 05,2016
Minithumbup
Shahida Noor
By:
Feb 05,2016
0 people found
this helpful
Gavin Newton has been absolutely fantastic from day one. I have not been the easiest client to deal with as it was my first experience selling a home in England. He and his staff have been very patient and extremely professional throughout the whole process....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 04,2016
Minithumbup
By:
Feb 04,2016
0 people found
this helpful
Very hands on and efficient in bringing matters to a sucessful conclusion. Client was pleased with the service. Thank you....
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Was this helpful? Yes
Feb 03,2016
Minithumbup
Jasmine Roth
By:
Feb 03,2016
1 people found
this helpful
Jasmine and Roisin both were very understanding and cooperative with my request to move in the property as soon as possible and, therefore, finished the necessary documents and prepared the property for move-in in an urgent manner....
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Was this helpful? Yes
Feb 01,2016
Minithumbup
By:
Feb 01,2016
1 people found
this helpful
Gavin was very competent and helpful during the process of buying our first home. He was the first agent we felt didn't try to sell us something for the sake of selling. Also, he really helped mediate between us and the seller's and our respective solicitors when things didn't go as smoothly as we would have hoped. He was always very friendly, easy to reach and committed!...
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Was this helpful? Yes
Jan 17,2016
Minithumbup
Jasmine Roth
By:
Jan 17,2016
0 people found
this helpful
Sarah and Jasmine at LPG ltd made moving in relatively easy. Sarah was attentive through the viewing process and got to me well within the 2 weeks I was working with her. She found us an amazing property and fought very hard for us and I can not thank her enough for that. Jasmine has been thorough and quick to respond with any queries....
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Comment on agent fees
Just after Christmas this was a bit hard to get together, but reasonable.
Was this helpful? Yes
Dec 23,2015
Minithumbup
By:
Dec 23,2015
1 people found
this helpful
We've been renting from London Property Guru for over a year now. Due to my extensive previous experience in lettings, I've dealt with over 150 agents from various areas of London , so I'm well qualified to give this opinion. I can say quite easily that London property Guru are without doubt the most efficient at dealing with property maintenance issues promptly and without fuss. A particular mention to our main contact Roisin Hillard who is faultless in her enthusiasm, speed and professionalism...
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Comment on agent fees
Fair and standard
Was this helpful? Yes
Dec 21,2015
Minithumbup
By:
Dec 21,2015
2 people found
this helpful
Roisin is a fantastic agent, not only do I think her service is brilliant but so do my tenants! She is very attentive and understands what I want and makes it happen, that alone is worth every penny. Roisin is very approachable, friendly and just a pleasure to deal with. Knowing she is on the case allows me to carry on with my business without worrying, and I'm picky, so that's saying something. I have dealt with many agents and none come close to offering the level of professionalism I get from...
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Was this helpful? Yes
Nov 28,2015
Minithumbup
By:
Nov 28,2015
1 people found
this helpful
Immediately upon meeting Gavin it was a pleasant experience to deal with him, and continued to be so. He gave advice that was, as far as I can tell, broadly based, unbiased and intelligently thought out. Apart from a period of leave during the process he provided spontaneous contact over the proceedings ... he did not wait for me to ring him. The only thing reducing an...
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Comment on agent fees
The fee of 0.75% appeared to me to be very competitive in the range expected for high street estate agents (i.e. excluding Internet agents).
Was this helpful? Yes
Oct 27,2015
Minithumbup
Shahida Noor
By:
Oct 27,2015
1 people found
this helpful
Roisin was always very helpful, and tried very hard since the first minute to help me keeping the property. I'm glad she was on my side, and did an excellent job! In the end, all end up in a successful tenancy....
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Was this helpful? Yes
Oct 21,2015
Minithumbup
By:
Oct 21,2015
1 people found
this helpful
Gavin is very professional and positive, and after meeting him for the first time, it was these qualities that made me decide to go with London Property Guru. Gavin was confident that he would find a buyer within the first month of the property going on sale. In fact Gavin had some enquiries before the property officially went on the market. I had an offer (which I accepted) after a week on the market and above the value we first thought was realistic. The sale of the property took a lot longe...
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Comment on agent fees
I paid 1.5% of the selling price +VAT, which worked out to a sizeable sum. Maybe it would have been nice to have a fixed price fee, like some of the online agencies
Was this helpful? Yes
Oct 10,2015
Minithumbup
By:
Oct 10,2015
1 people found
this helpful
Roisin is a real professional, she is very intitiative, when there's a query, she will suggest solutions before I ask her for advice. There is no need to wait for ages for an answer! Very understanding, and her follow up work is EXCECELLENT and speedy! There's no need for me to repeat myself again and again... She reacts promptly to issues and help solve them smoothly. Have used many agents before, by far, she's the best! Give me peace of mind when I know Roisin is managing my property! Well d...
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Was this helpful? Yes
Oct 02,2015
Minithumbup
By:
Oct 02,2015
1 people found
this helpful
I have found both Roisin and Connor a pleasure to deal with, they have always being courteous and professional in the way they have handled the management of the tenancy. I would have no hesitation in recommending Roisin, Connor and the team at London Property Guru who I have found to be friendly, responsive, hard working, professional and a pleasure to deal with....
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Was this helpful? Yes
Oct 01,2015
Minithumbup
By:
Oct 01,2015
0 people found
this helpful
Gavin was great help with the purchase of my property and was very professional and helpful the whole way through out....
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Was this helpful? Yes
Sep 25,2015
Minithumbup
By:
Sep 25,2015
0 people found
this helpful
Very smooth transition with no hassle. Stress free move and very good communication. Accommodating and professional. Thank you very much....
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Sep 23,2015
Minithumbup
By:
Sep 23,2015
0 people found
this helpful
Always responded to email promptly and answered all questions without derision. Had my best interests at heart. Our many thanks...
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Comment on agent fees
Cheapest in area and best service. Can't complain
Was this helpful? Yes
Sep 21,2015
Minithumbup
By:
Sep 21,2015
1 people found
this helpful
the service was excellent ant that couldnt be acheived without the staff espcially Connor, he was really a great person and helped us alot....
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Sep 19,2015
Minithumbup
By:
Sep 19,2015
0 people found
this helpful
We recently bought a property marketed by the London Property Guru. The service we got from Gavin Newton was second to none. We have never come across anyone quite like him before. He is an outstanding agent who works extremely hard, and way over and above the call of duty. He is very knowledgeable, honest and reliable, with excellent people skills. Nothing is too much trouble for him. Neil was great too, taking over from Gavin when he went on holiday and taking Gavin's proactive lead to see t...
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Was this helpful? Yes
Sep 18,2015
Minithumbup
By:
Sep 18,2015
0 people found
this helpful
This is the second flat we have let out through London Property Guru. I would like to thank everyone dealing with letting out the property and specially Connor Walker for his excellent admin work. Connor made the whole process of doing the paper work of signing the agreement to issuing the deposit certificate look so simple and efficient. thank you again for handling the admin so well....
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Sep 16,2015
Minithumbup
By:
Sep 16,2015
0 people found
this helpful
Connor is very professional and accommodating, while awaiting documentation he handled any possible problems efficiently and effectively. Overall a very pleasant professional manner....
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Was this helpful? Yes
Sep 15,2015
Minithumbup
By:
Sep 15,2015
0 people found
this helpful
Roisin has always been polite and helpful. Any questions or.issues have been sorted out in a prompt and timely fashion. I felt like a valued customer and agents even whent the extra mile.to help get my deposit returned to.me.last.thing on a Saturday. Thank you....
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Comment on agent fees
Felt the check.out fee was a bit expensive for.the turn around report.nothing to.do.the agent herself though. Overall good experience though.
Was this helpful? Yes
Sep 13,2015
Minithumbup
By:
Sep 13,2015
0 people found
this helpful
Georgina was fantastic. She met me at the property at last minute dealt with my request very profesionally was able to communicate to the landlady and get back to me very quickly. Georgina was contactable throughout my search. Georgina had excellant customer care and great knowledge for what I was looking for at such short notice. Absolutely lovely person very kind and genuine. Considering I met with loads of estate agents within 2 weeks georgina without a doubt was the best at dealing with my ...
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Comment on agent fees
Good. Reasonable.
Was this helpful? Yes
Sep 09,2015
Minithumbup
By:
Sep 09,2015
0 people found
this helpful
During our journey in finding a flat which was quite long we dealt with numerous agencies. Most of the agents werent really involved in the process, they didnt really care no effort was made either to make a property ours or anything, in addition, most didnt even answer properly to the emails or the phone calls. However, things changed when we met georgina at the property . She was extremely welcoming and nice, we really appreciated the way she behaved with us. As a result, we paid the first dep...
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Sep 08,2015
Minithumbup
By:
Sep 08,2015
0 people found
this helpful
Connor was friendly, helpful and ensured we moved through the process of renting swiftly and without problems. Would definitely recommend....
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Sep 08,2015
Minithumbup
By:
Sep 08,2015
0 people found
this helpful
From the first meet a professional aura was given in the original viewings with Georgina. It was also apparent she was able to accommodate our needs by letting us view a further property to the one that was originally scheduled - this ended up being the property we secured. The urgency of the need for the property was relayed and this was dealt with effectively and efficiently by helping up put in an offer that same evening. Connor dealt with liaising with the Landlord and pulling together the a...
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Sep 03,2015
Minithumbup
By:
Sep 03,2015
0 people found
this helpful
Excellent professional and very focused. Better than the High street branches. Stepped in to secure great tenants. All actions addressed in a timely fashion. Solutions offered where appropriate and always on call. Couldn't ask for more....
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Comment on agent fees
None
Was this helpful? Yes
Aug 27,2015
Minithumbup
By:
Aug 27,2015
0 people found
this helpful
LPG once again have been very prompt, professional and polite I look forward to working with LPG in the future...
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Was this helpful? Yes
Aug 13,2015
Minithumbup
By:
Aug 13,2015
1 people found
this helpful
Connor has been excellent in the negotiation and smooth completion of the new tenancy. His demeanour is professional and he is very thorough in making sure that both sides are well looked after. Thanks Connor, much appreciated....
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Aug 13,2015
Minithumbup
By:
Aug 13,2015
1 people found
this helpful
London Property Guru were first class in the service they provided. From the viewing right through to the moving in. Georgina provided an excellent variety of properties that suited my criteria and it only took one viewing to find the right property for me. She helped me get the best price and really helped! The deal then got passed over to Connor who was professional in every aspect of the deal. Always offering advise and providing information that no other agent would go out of their way for. ...
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Comment on agent fees
Better than any other agent I have dealt with!
Was this helpful? Yes
Aug 12,2015
Minithumbup
By:
Aug 12,2015
0 people found
this helpful
I have found Gavin very professional in his approach towards the customer. His interpersonal skills very remarkable. He comes across very professional and certainly fill you with confidence. He has done most of home work before we even put property in the market and without wasting any time he has profiled the right prospective buy. All in i am well pleased with the gentleman. Certainly fee well deserved and earned!...
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Aug 11,2015
Minithumbup
By:
Aug 11,2015
1 people found
this helpful
The experience was amazing. I was a tenant for 2 years and every time I had a problem, the agency was looking after me and helping so much! Roisin was awesome! she took care of every question/need I had and her replies were really quick and very detailed. I would give her 6 stars instead of 5 if possible...
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Aug 10,2015
Minithumbup
Shahida Noor
By:
Aug 10,2015
2 people found
this helpful
I am impressed with the quality of service manners and speedy prompt assistance with letting my property... Wish all the team Successful future. Thanks...
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Aug 07,2015
Minithumbup
By:
Aug 07,2015
1 people found
this helpful
Connor was very helpful. We had to view the property at multiple times due to work commitments and he was absolutely fine about this. He is very friendly and chatty and it didnt feel like he was pushing a sale. He had good knowledge of the property. Since we signed the lease we also contacted him multiple times with queries, he was very accommodating and gave prompt and helpful responses....
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Aug 07,2015
Minithumbup
By:
Aug 07,2015
1 people found
this helpful
LPG were first class in finding new tenants ahead of the vacancy and have secured the references and move details in a timely and accurate manner as I required....
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Jul 30,2015
Minithumbup
By:
Jul 30,2015
2 people found
this helpful
Roisin was very helpful during our tenancy, responding to emails very quickly and efficiently, and aiding with our communication with the landlord. She ensured that our tenancy went smoothly, and that our deposit was returned promptly when we vacated the property. I would certainly look to use LPG again following our dealings with Roisin....
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Jul 29,2015
Minithumbup
By:
Jul 29,2015
2 people found
this helpful
I contacted London Property Guru in regards to a rental property in Wandsworth Town which I saw on their website. After seeing the property I decided it wasn't for me. They took on board my concerns and suggested another flat they had for rent in Wimbledon. It was a new build and exactly what I was looking for. I put an offer forward and it was accepted. Georgina was friendly and helpful throughout the process, right through to the day when I moved into the flat. She made sure I was happy with h...
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Jul 28,2015
Minithumbup
By:
Jul 28,2015
2 people found
this helpful
Roisin was really helpful during our 12-month tenancy. She communicated all information clearly and ensured both the moving in and out process went smoothly and efficiently. No complaints!...
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Jul 20,2015
Minithumbup
By:
Jul 20,2015
3 people found
this helpful
I have had a good experience with London Property Guru. Both Connor & Neil have been very helpful, finding tenants for my flat within days of listing. I will definitely be recommending them to others....
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Jul 20,2015
Minithumbup
By:
Jul 20,2015
2 people found
this helpful
We have had some ongoing problems with notes and verbal complaints from a tenant on the floor below about noise, mainly at times we (my son and I) were at work or away on business. We contacted the agents and Roisin drafted and posted a note to the management company of the block. We have received no further complaints. She responded appropriately and promptly and the issue would seem to have been resolved....
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Jul 17,2015
Minithumbup
By:
Jul 17,2015
2 people found
this helpful
Connor was very friendly and helpful when going through the procedure of renting our property. He broke down exactly what was necessary from myself exactly when needed. I would highly recommend Connor as an estate agent to anyone wanting to rent a property in the future....
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Jul 17,2015
Minithumbup
Shahida Noor
By:
Jul 17,2015
2 people found
this helpful
Top! I got the exact property I asked for... Usually I get shown a property completely different to what I ask for however property guru were different and very professional. Many thanks to Shahida...
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Jul 17,2015
Minithumbup
Shahida Noor
By:
Jul 17,2015
2 people found
this helpful
Found the perfect property for us, explained everything clearly, answers all our questions quickly and were overall very helpful and professional....
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Jul 16,2015
Minithumbup
By:
Jul 16,2015
2 people found
this helpful
Excellent service received from Connor Walker at London Property Guru. He made the whole experience of moving to London very easy and was more than happy to help with any queries my girlfriend and I had. I will be using London Property Guru again for my next property and couldn't be happier with how smooth the process was. I would 100% recommend to a friend or family member....
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Jul 16,2015
Minithumbup
By:
Jul 16,2015
2 people found
this helpful
Londo Property Guru we first class in the service they delievered me! From finding me the perfect property, to completing the deal and moving in. Neil was brilliant in showing me a variety of properties, always polite and easy to talk to during viewings. Once my offer was accepted, it was handed to Connor on the Admin team. He was smooth in every transaction, constantly keeping me up to date and making the paperwork simple! I would recommend London Property Guru to any Tenant as their customer s...
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Comment on agent fees
Fees are much cheaper to those of the other agents
Was this helpful? Yes
Jul 07,2015
Minithumbup
By:
Jul 07,2015
2 people found
this helpful
We bought a property off Gavin who turned out to be a very kind, understanding and professional person throughout the process. Gavin has been personable and calm under pressure. He helped to bridge our needs with those of the seller resulting in a positive sale. We have no hesitation to recommend Gavin....
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Jul 07,2015
Minithumbup
By:
Jul 07,2015
2 people found
this helpful
Roisin is as fantastic as they can get. She is very friendly and I found her extremely helpful. She treats the customer as a long time friend, whilst keeping professional, and made the entire process of my exit from the property as stressless as possible. I strongly recommend her. She is indeed an asset to her company and any client she takes on....
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Jul 06,2015
Minithumbup
By:
Jul 06,2015
2 people found
this helpful
property guru found a tenant, showed them the property and explained the prospective tenants the various extra charges to be paid beside the rent....
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Jul 03,2015
Minithumbup
By:
Jul 03,2015
2 people found
this helpful
Hello, We were looking for a 1 bedroom flat in Wimbledon and Tooting. Georgina (our agent from London Property Guru) was really very helpful. After we told her what we were looking for she kept us constantly updated on new flats. She was always on time for the viewings and never postponed in the last minute or didn't show up at all. She also sent us only flats which would fit our expectations and didn't spam us with properties we were not interested in. Furthermore, she was always up to date wi...
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Jul 03,2015
Minithumbup
Edvis Stepani
By:
Jul 03,2015
2 people found
this helpful
What can I say London Property Guru are in a different league. I have dealt with many agencies before but the team at LPG have been first class. Neil and Georgina was fast effective and reliable when other agents couldn't let it they brought me an offer straightaway with tenants I am happy with. Connor dealt with me professionally and made me aware of everything that was needed before the move in. Any queries I had he was fast to help and very helpful throughout. I strongly advi...
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Comment on agent fees
good
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Jun 22,2015
Minithumbup
Shahida Noor
By:
Jun 22,2015
2 people found
this helpful
Shahida called me a few times during the year to offer to be my agent if my property became available to let. This was a good thing, so when my property became available I did£t hesitate to call the Agency. She offered me good rates for the fees, good valuation and a smooth process. They found a tenant very quickly. Connor followed all work on time and professionallyl. When I needed to contact him it was easy and they replied to my needs immediately. I would recommend and use London Prop...
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Comment on agent fees
They offered me an exceptional good rate for full management let. This made a plus to mi decision.
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Jun 19,2015
Minithumbup
By:
Jun 19,2015
2 people found
this helpful
Gavin helped greatly with the whole process of purchasing and exchange , with out of hours/adhoc support during weekdays and weekend. He was very patient with our every small query even where squeezed between the parties. Thanks for all the help Gav!...
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Jun 16,2015
Minithumbup
By:
Jun 16,2015
2 people found
this helpful
I had the pleasure of working with Gavin for my first home buy in UK. From day one, he had been proactive, he worked extremely hard to complete the sale. Always on top of everything, he went above and beyond to make it happen. He was very quick returning calls, emails etc. He managed a smooth transition between me and the vendor....
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Jun 16,2015
Minithumbup
By:
Jun 16,2015
2 people found
this helpful
Gavin acted on my behalf in the sale of my flat, which was completed yesterday 15th June 2015. From the very beginning Gavin was very proactive, and clear on his views. Throughout the sale I have had regular conversations (several times a week) on the current progress. We discussed issues and tactics. He was always open, and followed through on all commitments - no exceptions. Overall based on my experience I rate Gavin very highly (9.5/10), I would use him again and have no hesitation in recomm...
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Comment on agent fees
Lower rates than other agents - and a better service
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Jun 09,2015
Minithumbup
By:
Jun 09,2015
2 people found
this helpful
Gavin Newton of London Property Guru has handled the sale of two properties in the Wimbledon Area for me. Gavin has been a key influence in marketing the houses at the right price and he did an excellent job in taking the sales process from early stages to the end in a very smooth and professional manner. What I like most about Gavin is his proactive manner. He is always one step ahead of the transaction and always building good communication between all parties involved. I give Gavin my full a...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Jun 09,2015
Minithumbup
By:
Jun 09,2015
2 people found
this helpful
Gavin was the vendor's agent for my property purchase. He was very responsive, helpful and always keen to drive forward the transaction, and I found it a real pleasure to engage with him throughout the process. I am very happy to recommend him to any prospective seller or buyer....
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Jun 05,2015
Minithumbup
By:
Jun 05,2015
2 people found
this helpful
I am very pleased with the agents who dealt with all my letting process (Georgina, Connor and Neil). They were very helpful, polite, making my moving much less stressful! I would strongly recommend their services!...
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Jun 05,2015
Minithumbup
Edvis Stepani
By:
Jun 05,2015
2 people found
this helpful
The Agent was very helpful with suggestions about how to market the property, they managed to get tennants on the 1st day of marketing at the asking price, the whole process of new tenants moving was efficiently dealt with and any queries on both sides were resolved in a speedy manner....
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Jun 05,2015
Minithumbup
By:
Jun 05,2015
2 people found
this helpful
I have dealt with a good number of agents, but I have to say Georgina is really proactive and helpful she understood the kind of property that we need it and in a matter of days we signed the agreement. I won't hesitate in contact her again in the future...
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Jun 01,2015
Minithumbup
By:
Jun 01,2015
2 people found
this helpful
Have used LPG as agents for letting my properties. In all areas the attention to service is first rate. I have never had to chase them for anything unlike past experience with other firms LPG are never more than a phone call away and resolve any query raised with professionalism. I have no hesitation in recommending LPG to anyone. I know my interests are being looked after!...
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May 28,2015
Minithumbup
Edvis Stepani
By:
May 28,2015
2 people found
this helpful
I have been a landlord for 15 years and have used untold number of estate agents....including some of the so called top big boys. I can safely say that no one has ever treated me better than Edvis from the London Property Guru. From the moment I met him to the day my tenants moved in he has been a joy to work with and I will now be giving him my entire stock. Cant recommend these guys enough. Hard working honest people....
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Comment on agent fees
Very reasonable and worth every penny.
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May 27,2015
Minithumbup
By:
May 27,2015
2 people found
this helpful
Really impressed with both Neil and Connor. They were both more than helpful and always quick and reliable at getting back to me. I had a quite a few questions for them throughout the process, but they never made it feel like it was a hassle, which I really appreciate. The whole process went really smoothly, from the first viewing to signing the contracts and getting the keys. Thanks both!...
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May 26,2015
Minithumbup
By:
May 26,2015
2 people found
this helpful
Connor was very friendly and gave me excellent and timely support. I highly appreciated his help during this extremely fast process of finalising the tenancy agreement....
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May 25,2015
Minithumbup
By:
May 25,2015
2 people found
this helpful
Everything was very straight-forward and clear; completing documents and referencing was convenient and quick. Both Conner and Georgina were friendly and pleasant to work with throughout the process....
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May 22,2015
Minithumbup
Shahida Noor
By:
May 22,2015
2 people found
this helpful
I contacted the agent through Zoopla and the replay was quick in person. The flat I wanted to see was not on the market anymore but they could offer an alternative. The information about the property and bills was correct. After I made the decision may case was handed over to an admin colleague who was helpful and always available to answer questions. Good email and phone communication....
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Comment on agent fees
The advertised fee ‚£ 300 is quite high , but I got 50% discount. Some agents are working with less ( half) or no fees.
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May 21,2015
Minithumbup
By:
May 21,2015
1 people found
this helpful
I am an independent Mortgage Broker. I recently set up a mortgage for a client purchasing through London Property Guru Ltd. The client also used my Lawyer. I would like to take some time out to thank Gavin for the exceptional service and support he provided to both myself and my client throughout what was a sometimes difficult transaction. Gavin was absolutely instrumental in troubleshooting any issue immediately that arose along the way providing feedback promptly with clarity whilst keeping al...
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By: edvis stepani
May 21, 2015
View all comments (1)
Thank you so much Richard for your feedback, and it is great to see that you were satisfied with our services. Many thanks once again. ...
May 21,2015
Minithumbup
Shahida Noor
By:
May 21,2015
2 people found
this helpful
We are very happy to recommend Shahida and Connor from LondonPropertyGuru, who did a good job helping is find a property, and managing the process....
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May 09,2015
Minithumbup
By:
May 09,2015
1 people found
this helpful
Gavin was very punctual every time we met at the property , and he was also a very good and responsive communicator. He is very quick to respond both to emails and telephone messages, and once everything was in place the transaction progressed smoothly so that we exchanged and completed on the same day, and he then met me at the property to hand over the keys....
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Apr 23,2015
Minithumbup
Shahida Noor
By:
Apr 23,2015
2 people found
this helpful
Excellent. Couldn't have been more helpful and kept me informed all the time. Very professional and I would highly recommend them....
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Apr 16,2015
Minithumbup
By:
Apr 16,2015
2 people found
this helpful
Connor was always so efficient in answering all of my queries. He was polite, friendly and I always had the utmost confidence in his answers. I probably pestered him quite a bit but he was always patient and assured me he would follow up when he could, which he did. The entire team was great and Connor is an asset to the business!...
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Comment on agent fees
The fees were very competitive and I was happy with the level of service to match the fees.
Was this helpful? Yes
Apr 15,2015
Minithumbup
By:
Apr 15,2015
2 people found
this helpful
This was my first time as a Landlord and I had a really tight deadline to let our property. On top of this the property meant a lot to me and I wanted the right tenants. I was most impressed with the level of communication from Georgina and how she managed to get the right type of tenant through the door. They managed to close the offer really quickly and the back office function was all taken care of by Connor who did a fantastic job of making the paperwork really easy. I'd highly recommend Lon...
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Apr 15,2015
Minithumbup
By:
Apr 15,2015
1 people found
this helpful
The service from Neil, Connor and Roisin was second to none. Freedom 4 Landlords take on Professional lets on properties for 3-5 years. Within the space of a week of showing us the property, London Property Guru were able to facilitate an agreement for a 3 year lease with the Landlord. Neil made a huge difference in securing the deal. He was able to agree a win/win deal by understanding the requirements of both the landlord and my company. His professional and flexible approach ensured that w...
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Apr 14,2015
Minithumbup
By:
Apr 14,2015
2 people found
this helpful
Overall both were really nice to deal with and somehow helpful hence the good rating, however I told more than once to both to please ask the landlord not to keep the bed in the property, yet this had not been communicated resulting in the bed being there, forcing me to disassemble it and the landlord come and pick it up. Also on the day of the check in none of the agents were present, maybe this is standard practice but could have been nicer to have one of them present....
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Comment on agent fees
It is a bit expensive to pay ‚£300 for a tenant knowing we approach you, that I personally visited 1 flat, this one, and the associated paperwork and fees dully completed and paid on time.
Was this helpful? Yes
Apr 09,2015
Minithumbup
By:
Apr 09,2015
2 people found
this helpful
Having lived in London for 4 years now I've dealt with more than my fair share of difficult estate agents. The ONLY reason I am writing this review is because these guys were the contrary. Everyone at London Property Guru I spoke to were helpful, genuinely nice and answered their emails promptly. I also managed to lock myself out on my first day, and Connor (quickly) came and brought me a new set of keys....
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Apr 09,2015
Minithumbup
By:
Apr 09,2015
2 people found
this helpful
This was my first time renting in London and I had heard some horror stories about estate agencies, but I've had nothing but good experiences with London Property Guru! Connor was very helpful, quick to respond and answered my (many) questions politely and patiently. He helped make the application and moving in process much less stressful. I feel Connor is trustworthy and if there are ever any problems in the future, I feel like I can go to him without issue!...
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Was this helpful? Yes
Apr 08,2015
Minithumbup
By:
Apr 08,2015
1 people found
this helpful
Roisin kept me informed at every step of the letting process. I got the feeling that she was even working out of hours to accomodate the tight timeframe that we were on! I am very grateful and would, without a doubt use Roisin again in the future. I definately recommend Roisin to anyone and have to say that after having dealt with a number of estate agents in my life - she would easily be the first person that I would use if I were also considering a property purchase....
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Apr 08,2015
Minithumbup
By:
Apr 08,2015
2 people found
this helpful
Another quick turnaround let of my property from London Property Guru. All the members of the team are very polite and most importantly will return your call when they say they will. Connor followed up on all aspects of the paperwork required and took the time to deliver to my property in person whilst keeping a very quick and open channel of communication between myself and the ingoing tenant. Very high level of service and care and will be using LPG again....
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Apr 02,2015
Minithumbup
By:
Apr 02,2015
2 people found
this helpful
Both members of the team were very good and let the property within a week at the market rent which as a landlord is very important. They were also extremely efficient with the supporting paper work and processing the deposit. I would certainly use them again in the future...
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Mar 27,2015
Minithumbup
By:
Mar 27,2015
2 people found
this helpful
I'm writing this review with a great delight. Connor definitely deserves the highest marks! Very professional, calm, trustworthy and polite. Always replies straight away and answers all questions. It was a pleasure. Good luck to you Connor! ;)...
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Mar 27,2015
Minithumbup
By:
Mar 27,2015
1 people found
this helpful
Roisin has impressed me greatly. She is always very proactive and keen to assist and resolve any difficulties as quickly and smoothly as possible. Always chirpy and courteous. A pleasure to deal with....
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Mar 18,2015
Minithumbup
By:
Mar 18,2015
1 people found
this helpful
Neil thanks for everything. you are one of the best agents in Wimbledon.. ;) I really appreciate it your professionalism. Thanks...
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Mar 12,2015
Minithumbup
By:
Mar 12,2015
1 people found
this helpful
Neil was very fast in dealing with everything. He communicated with us through all stages of the rental process. Big thank you...
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Mar 11,2015
Minithumbup
By:
Mar 11,2015
2 people found
this helpful
Roisin has gone out of her way to resolve a variety of issues, some minor and some more serious, that arose when I moved into my new rented property. She dealt with everything in an extreme calm, patient and professional manner, with really good communication and keeping me up to date on the progress of everything, via telephone and e-mail as well. She managed to find quick and effective solutions to everything. She has been fantastic to deal with and I know that I am in safe hands and will b...
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Mar 10,2015
Minithumbup
By:
Mar 10,2015
1 people found
this helpful
Roisin Hilliard was very friendly and professional. Roisin helped me clear a slight misunderstanding with the landlord at the time of me moving out of a property which ended up saving me some money on my deposit returns....
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Feb 26,2015
Minithumbup
By:
Feb 26,2015
1 people found
this helpful
I dealt solely with Neil who conducted several appointments at the property. The house was in the process of being completely refurbished which made it harder to let out. Neil was able to find me some fantastic tenants and negotiate a highly competitive rent for myself. In essence, I was highly impressed with the service I received....
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Feb 12,2015
Minithumbup
By:
Feb 12,2015
1 people found
this helpful
London Property Guru, and Roisin in particular, were helpful throughout our tenancy with them and always on hand to take our calls and respond to our enquiries. They were super efficient at tying up loose ends at the end of the tenancy too and were very patient dealing with unnecessary nagging! I'd highly recommend the agency and would be happy to let a property through them again....
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Comment on agent fees
I think all agency fees are exorbitant but they\'re unavoidable and so London Property Guru\'s fees are in-line with what is common in the industry.
Was this helpful? Yes
Feb 11,2015
Minithumbup
Shahida Noor
By:
Feb 11,2015
2 people found
this helpful
Fantastic service! I'm very happy with how straight forward it was for me to move home and highly recommend this agency....
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Comment on agent fees
Fees were fair and no hidden costs
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Feb 08,2015
Minithumbup
By:
Feb 08,2015
1 people found
this helpful
Roisin has been our best support during our 3 first week in UK. she tried to find a solution on each issues. she's very proactive, nice, efficient her focus on customer care is excellent. i will appreciate to work again with her if we have a new project in the future....
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Feb 01,2015
Minithumbup
By:
Feb 01,2015
1 people found
this helpful
We were desperate to find a house as soon as possible, Neil helped us find a house that is just perfect and Roisin helped us with all the paper work she responded quickly to all our emails and calls and dealt with everything making the move very easy....
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Jan 28,2015
Minithumbup
By:
Jan 28,2015
1 people found
this helpful
Roisin was very meticulous, very fast to give us information and the answers to our qustions were always very clear and complete. she is pro active she is always looking for a solution when an issue appears...
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Jan 26,2015
Minithumbup
By:
Jan 26,2015
1 people found
this helpful
Roisin looked after us through our recent letting via London Propery Gurus and was great. She was professional and friendly and was always able to answer our (numerous) questions quickly. The sales team were good at understanding exactly what we were looking for and were proactive about showing us properties as soon as they cam on the books. Never felt like we were getting the 'hard-sell' that we experienced with some other properties....
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Jan 08,2015
Minithumbup
By:
Jan 08,2015
1 people found
this helpful
We recently bought a property through Gavin at London Property Guru and were very impressed with the service. Gavin was very knowledgable of the area and the property details. He kept us up to date throughout the whole process and was very helpful which made it much easier for us as first time buyers. We would definitely recommend London Property Guru....
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Jan 07,2015
Minithumbup
By:
Jan 07,2015
1 people found
this helpful
We requested the services of LondonPropertyGuru as dual agent for the Sale of our terraced house in SW20. Whilst they charged us marginally less than John D Wood their personable service was exceptional with proactive feedback offered regularly on all viewings and immediate contact with offers that arose. I would definitely recommend these guys for the future for anyone looking to sell their property in SW19 & SW20. Whilst they did not sell the property i feel obliged to write som...
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Jan 05,2015
Minithumbup
By:
Jan 05,2015
1 people found
this helpful
Neil was very professional and was very easy to work with. He was contactable at all times and answered all of our questions as and when they arose. He was very efficient and made the whole process a pleasure....
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Comment on agent fees
Neil was very professional and went out of his way to secure the property after seeing how much we wanted to move in. Overall a very efficient service was provided by Neil.
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Dec 31,2014
Minithumbup
By:
Dec 31,2014
1 people found
this helpful
We rent a flat with the agency for over a year. We've always been pleased with the level of service and Sophie Sharman and Gavin Newton have been particularly friendly and always helpful. I would definitely recommend renting with them....
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Dec 25,2014
Minithumbup
By:
Dec 25,2014
1 people found
this helpful
We have rented a Flat in Wimbledon Village in September 2013. First ofi would like to thank you Gavin for his great support in showing me the Flat an advise me that was a good deal! Second i would give also a personal thank you to Sophie for her incredile Administrative support. She has already informed us from time to time for any relevant communication between the agency and landlord. So despite the fact that is a small agency , theyvprovide very good service. Nothing to envy to the big na...
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Dec 24,2014
Minithumbup
By:
Dec 24,2014
1 people found
this helpful
I have used LPG for lettings and sales, on both occasions they have been very good found me tenants quickly. The sale was actually better, got the whole thing sorted for one afternoon and three people met the asking price. Estate agent Gavin was also very proactive in chasing the solicitors etc to ensure the sale went through in a timely manner.....
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Comment on agent fees
Never previously experienced this but i seemed to get a slightly lower fee as I used them as letting agents.
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Dec 23,2014
Minithumbup
By:
Dec 23,2014
1 people found
this helpful
Sophie secured us the property at slightly lower price than what landlord expected. I still think nearly 5% increase in rent is very steep & I was left with no choice but to accept the increase. Hope to deal with such issues in timely manner next time. Thanks for all the efforts Sophie has made to ensure minimum amount of stress & inconvenience. Thanks Sophie....
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Comment on agent fees
‚£120 (inclusive of VAT) is high price to pay for a standard contract but I guess this has become industry standard now. I think it need to be lower & there must be some organisations to protect people who can\'t afford to buy a property & are compelled to rent against their wishes.
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Dec 23,2014
Minithumbup
By:
Dec 23,2014
1 people found
this helpful
Property guru are an excellent agency whom I have used for some time now.they are very motivated to get the job done and are often the first to secure a tenant Sophie in particular is very helpful on the management side in dealing with the tenants...
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Dec 22,2014
Minithumbup
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Dec 22,2014
1 people found
this helpful
The service provided by London Property Guru has been excellent. We have rented our flat through them for one year and we had to leave it due to an unfortunate series of circumstances otherwise we would have stayed with them much longer. The staff is very professional, expecially Sophie Sharman who has taken care of the managment of our propertly in an excellent way. They keep their promises and they are realiable, honest and professional. I highly recommended their services. Regards,...
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Comment on agent fees
Agent\'s fees are reasonable and worth the service
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Dec 16,2014
Minithumbup
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Dec 16,2014
1 people found
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From the first contact I had with London Property Guru (LPG), they were very professional. I had found the property on Zoopla and contacted the agency via email. Neil asked a few standard questions and warned me that the property didn't quite fit my description, and suggested another property instead. However on this occasion we liked the photo's and arranged a prompt viewing. On meeting Neil he was courteous and professional and gave us as much information as possible. We offered immediatel...
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Dec 16,2014
Minithumbup
Shahida Noor
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Dec 16,2014
1 people found
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LPG is an excellent agency. I have used it few times in the last couple of years and it never disappoints me. They have looked for more than 1 property for me and the customer service is very good....
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Comment on agent fees
The fees are very affordable and they are straight forward form the beginning!
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Dec 10,2014
Minithumbup
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Dec 10,2014
1 people found
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The agents from LondonPropertyGuru, provided an excellent customer service. They dealt with us as a valuable customer and helped to manage all the paper works....
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Dec 08,2014
Minithumbup
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Dec 08,2014
1 people found
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The agents were good and efficient. However, we did have one incident when living at the property. We were not informed a plumber was going to be coming round and it caused quite a distressing situation. This was handled quite badly by London property Guru. Overall, we have been happy with the service they have given us, most of the staff have been friendly....
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Dec 08,2014
Minithumbup
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Dec 08,2014
1 people found
this helpful
These guys were on the ball, and delivered a smooth, professional yet extremely personable service. I would recommend them to anyone and everyone!...
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Comment on agent fees
Neil went out of his way to get us the best deal possible with the landlord. An honest, lovely guy to deal with. Definitely a refreshing change to some other agents I have used in the past.
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Dec 04,2014
Minithumbup
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Dec 04,2014
1 people found
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Had a couple of initial problems when we first moved in, but these were sorted reasonable quickly. However, since dealing with Sophie over the later part of our tenancy, everything has been top notch. The help and clear communication received during our notice period was extremely good and we always knew what what was happening. I would recommend London Property Guru and believe Sophie is a credit to the company....
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Nov 21,2014
Minithumbup
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Nov 21,2014
1 people found
this helpful
Roisin was an absolute pleasure to deal with and very efficient. The team at LPG made moving house as stress-free as it gets. They provide a high standard of service and you can really tell that they strive to maintain this. I've rented quite a bit through the years and have to say, LPG have provided the best experience in terms of efficiency and customer service....
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Nov 15,2014
Minithumbup
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Nov 15,2014
1 people found
this helpful
We are very happy to work with Property Guru and by we I mean myself and other 3 friends that rented a house through this agency. Our contact person is Sophie Sharman and she is very professional, helpful and for sure I would recommend her and the agency to anyone wanting to rent or buy a house. I was pleasant surprised to see how fast she answered our emails and how quick all our problems were fixed. It is nice to see as tenant that we have a professional agency to look after us....
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Oct 23,2014
Minithumbup
Edvis Stepani
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Oct 23,2014
1 people found
this helpful
Moving abroad combined with selling my property is stressful to say the least. Gavin has been extremely helpful and has gone far and beyond my expectations as an estate agent. He was tenacious enough to approach me directly and listen to my needs - not to be said for most estate agents. Gavin managed to do things in a logical manner and presented me with offers along with qualified buyers so not to waste time (which was not on my side). We managed to negotiate an excellent price in this market a...
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Comment on agent fees
Very very competitive fees but the most important factor was being able to deliver. Gavin certainly delivered so the fees were worth paying for. I was (like most Vendors would) duped into going with the \"cheapest\" but unfortunately they weren\'t able to deliver.
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Oct 21,2014
Minithumbup
Edvis Stepani
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Oct 21,2014
1 people found
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From the moment I made a call I was given a professional efficient and informed service thus helping me make my decision, as compared to another lettings agency that was inflexible and rigid. My dire situation and need for urgency was taken into consideration in informing me and giving me the options available. There is not enough space and I can't add drop down. Further help from Roisin Hilliard and Sophie Sharman was efficient and very helpful. Greatest service since I started my search fo...
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Comment on agent fees
Unfortunately having not needed to search for a property for last 15years and not being up to date with the ins of the property market, any cost to me would be high. It is helpful however to pay the requested money and get an excellent service.
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Oct 07,2014
Minithumbup
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Oct 07,2014
1 people found
this helpful
We are happy to move in our new place. This area located in Wimbledon Village which is close to Wimbledon broadway and the property has fully furnished. They sorted out our case very quick...
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Oct 07,2014
Minithumbup
Edvis Stepani
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Oct 07,2014
1 people found
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In 30 years working in the property business, I have never interacted with any agent more helpful and prepared as LPG ltd. I also had other agents that wanted to rent my property, one of the rival companies was right move. Not only did LPG ltd meet the requirements that I asked for but they got me tenants before right move, also for a better income monthly. I must say that every member of their team was willing to help regardless what the time or conditions were. The main individual that was alw...
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Comment on agent fees
I would happily pay more than three times their charge for the service that they provided me. I have never paid such a low rate to rent my property with such a good service.
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Oct 07,2014
Minithumbup
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Oct 07,2014
2 people found
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Both Roison and Neil were helpful and communicative right through the process of securing our property. They were in touch regularly, returned calls quickly and were straightforward and easy to deal with....
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Oct 07,2014
Minithumbup
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Oct 07,2014
1 people found
this helpful
Good overall experience - up to date communication, easily accessible and understanding. However I do not think the referencing needs to be as stringent. I have found accomodation through estate agents in the past and I have never found the referencing as heavily detailed....
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Comment on agent fees
good negotiation
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Oct 07,2014
Minithumbup
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Oct 07,2014
1 people found
this helpful
In spite of the mix-up with the boards (I did express quite clearly that I did not want a board but this wish got lost somewhere down the line!) I was very happy with the professional conduct of all the staff and their honesty in my dealings with them....
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Oct 07,2014
Minithumbup
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Oct 07,2014
1 people found
this helpful
The agent understood what I really needed and helped me o understand the market as I was moving in UK for the first time Always available! Good communication! Very serious and professional...
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Oct 07,2014
Minithumbup
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Oct 07,2014
1 people found
this helpful
London Property Guru were excellent negotiators liaising with prospective tenant, they always acted in my best interests. Their administration was efficient and methodical with excellent communication at all times....
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