50% sales valuation accuracy
88% sales fee satisfaction
50% lettings valuation accuracy
95% lettings fee satisfaction
An independent local estate agent, serving the local area as well as Greater London. We aim to provide a friendly service with a personal touch.
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An independent local estate agent, serving the local area as well as Greater London. We aim to provide a friendly service with a personal touch.
Latest Reviews
View all Reviews 25
14th Jan 2021
reviewed by 'Valerio'
5th Jan 2021
reviewed by 'Andrea'
5th Jan 2021
reviewed by 'Richard H.'
20th Dec 2020
reviewed by 'Niki'
10th Nov 2020
reviewed by 'magdalena'
9th Oct 2020
reviewed by 'Roberto'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 88% | £0 | £0 |
| Lettings | 50% | 95% | £550 | £5,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 1 | 17 | 3 | 0 | 0 | 0 | 0 | 2 | 0 |
Areas covered
- SE16
- Canada Water
- SE8
- Bermondsey
- SE4
- Surrey Quays
- SE10
- E14
- SE13
- SE14
- SE15
- E17
- NW10
Address
37 Plough Way
Surrey Quays,London
Greater London
SE16 2LS
02072315656
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
No Properties
Jan 14,2021
Jan 14,2021
0
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I've been their customers for years and the experience has been amazing.
They are fast, always ready to help and very helpful.
Julie is just the kindest person ever, she is always ready to help....
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Jan 05,2021
Jan 05,2021
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Very nice lady very helpful. I was struggling with guarantor but Julie she figure out things in different way .. thank you very much it is a pleasure to be with this agency...
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Jan 05,2021
Jan 05,2021
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I have been renting managed properties for the last decade and I can, hand on heart say that L&C have been a real pleasure to deal with. They have been thoughtful, considerate and helpful throughout my tenancy....
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Dec 20,2020
Dec 20,2020
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I am very pleased with the service of London & Country.
We started to rent a flat from the Agency just after the start of the first lockdown and moved out recently. During our stay, Adrienn and Julie were quite helpful. They were usually available and ...
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Nov 10,2020
Nov 10,2020
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Wspaniali ludzie bardzo profesionalni można na nich zawsze liczyć .Jestem z nimi ponad 15 lat nigdy się nie zawiodłem .
(You can always count on them great, professional people. I've been with them for over 15 years and I have never been disappointed.)...
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Oct 09,2020
Oct 09,2020
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Professionalism and kindness are the key words for London & Country even though my staying with them has been shot I will definitely recommend them and Julie Ling my personal agent who has been very attentive for any issue and understanding in this difficult situation.
Well ...
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Oct 05,2020
Oct 05,2020
1
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Professional and competent service, but also friendly and supportive. This has been particularly important to me as an 'accidental landlord'....
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Jul 15,2020
Jul 15,2020
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Great help good value for money good service
Quick response if i needed any help regarding the flat.
Would recommend to other people....
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Jul 07,2020
Jul 07,2020
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Julie and her colleagues have been very helpful! Julie in particular, with whom I have always been in contact, has always been available, polite, kind, SERIOUS, and efficient in solving all our problems!!!...
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Jun 24,2020
Jun 24,2020
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Great experience with this agency and landlord, no issues, very responsive and replaced any thing that is needed As soon as possible.
I would highly recommend....
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Jun 23,2020
Jun 23,2020
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Had a great 4 years living in a London & Country managed property. They were always very helpful whenever we needed anything and very easy to deal with...
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Jun 23,2020
Jun 23,2020
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London & Country have been our estate agents/property managers for around 4 years and we have only positive things to say.
All issues, e.g. broken draws/fire alarms, anything we needed, were resolved promptly.
Highly recommend....
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Jun 15,2020
Jun 15,2020
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London and Country were an excellent lettings agent to work with, and Julie in particular was a very considerate and helpful person throughout our tenancy. All requests were responded to and dealt with in a timely manner, and I built a very good rapport with ...
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Sep 04,2019
Sep 04,2019
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Helpful and nice team! They were always available when I needed them, and as a new resident in the UK, it was really appreciated. I recommend....
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Aug 21,2019
Aug 21,2019
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Great customer service and support from the team, especially Julie.
The flat needed a few repairments and any time I was calling the agency, Julie was straightaway on the case and made arrangements to fix the issue. Julie was always supporting me and very flexible ...
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Apr 25,2019
Apr 25,2019
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London & Country provided an excellent service whilst managing my property. They were extremely responsive and helpful, quickly dealt with problems, and went beyond the call of duty at times. Above all, they found great tenants, which is the most important thing. Julie Ling was my ...
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Aug 23,2018
Aug 23,2018
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Julie has been personable and helpful throughout my tenancy, under often quite trying circumstances! Highly recommend, greatly trusted, and her colleagues have been great too....
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Aug 23,2018
Aug 23,2018
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Mr Mobeen Ali was very helpful. He was polite on the phone and responded promptly with my tenancy reference check...
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Comment on agent fees
Not applicable
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May 02,2018
May 02,2018
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My wife and I have been using London & Country Limited for the last two years renting in London, and we are beyond thrilled with their service and assistance. From the first day that we looked at properties (which anyone looking in London knows can be ...
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Comment on agent fees
Fees were very reasonable and the inventory was fastidiously done which covers both parties.
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Mar 09,2018
Mar 09,2018
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We were tenants for 5 years and have never had trouble. They were always helpful and prompt in fixing problems....
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Mar 06,2018
Mar 06,2018
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Best agency in London!
We have rented with London & Country over the past three years and we can affirm its a very good agency.
Reliable, fair, honest, serious, professional.
The flat we rented was beautiful and in a very good condition.
Mrs Julie Ling has ...
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Comment on agent fees
Good agent fees. Fair compared to other Estate Agency.
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Dec 21,2017
Dec 21,2017
1
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Very bad experience, they try to deduct money from your deposit saying that the flat is not well cleaned, even if it is already cleaned. They charge you very expensive cleaning fees even for a tiny flat.
Very rude and bossy attitude, no respect of ...
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Feb 23, 2018
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(3)
Not true at all, the landlord we dealt with is a nice and polite person, whereas your agency which let the flat has been rude, unpolite, unprofessional and bossy. I see that I am not the only one to have this opinion as I see previous similar feedback from other tentants ...
Nov 29,2017
Nov 29,2017
1
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We used to use a different estate agent to let our properties but after negative feedback from our tenants and also then finding them very pushy ourselves, we decided to change agents and went to London & Country where we have now been for a number ...
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Comment on agent fees
Very reasonable
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Mar 06,2017
Mar 06,2017
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I cannot agree more with the other review!!!!
Exactly the same issues, the agent was so rude to us, we had requested for removal of some garbage from the balcony and after 1 YEAR they still hadn't do it. We received thekitchen in a terrible condition ...
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Mar 06, 2017
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(1)
After investigating who 'Lauren' could be, as well as the property being referenced - there does seem to be some inaccuracies in the review above - or differences of opinion on the level of cleaning at least.
I don't want to get into a public spat with the reviewer, but my business partner and I have taken over the agency since end of summer 2016. The tenancy referred to above terminated before we took over.
We try our best to run the agency in a professional manner, safeguarding both tenants ...
Aug 07,2015
Aug 07,2015
1
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the agent do is very very rude, mean and ... simply worst human being:
- no inventory check
- do not resolve issues, during my stay, nothing was fixed
- at the end of residency, they use all reasons try to deduct my deposit (in my ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please write in via email and your complaint will be fully investigated as quickly as possible. We aim to communicate an initial response within 48 hours. Further professional organisations can be used to mediate, should issues not be resolved amicably.
Last updated at 4:31 PM 23/08/2018 by Julie Ling
