London & Country
4.5/5, 25 reviews
84% recommended
50% sales valuation accuracy
88% sales fee satisfaction
50% lettings valuation accuracy
95% lettings fee satisfaction
An independent local estate agent, serving the local area as well as Greater London. We aim to provide a friendly service with a personal touch. show more An independent local estate agent, serving the local area as well as Greater London. We aim to provide a friendly service with a personal touch.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 50% 88% £0 £0
Lettings 50% 95% £550 £5,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 1 17 3 0 0 0 0 2 0
Areas covered
  • SE16
  • Canada Water
  • SE8
  • Bermondsey
  • SE4
  • Surrey Quays
  • SE10
  • E14
  • SE13
  • SE14
  • SE15
  • E17
  • NW10
Address

37 Plough Way
Surrey Quays,London
Greater London
SE16 2LS
02072315656

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
DPS Property Redress Scheme
Latest Properties

No Properties

“I've been their customers for years and the e......”

Share on :
Jan 14,2021
Minithumbup
By: 'Valerio'
Jan 14,2021
0 people found
this helpful
I've been their customers for years and the experience has been amazing. They are fast, always ready to help and very helpful. Julie is just the kindest person ever, she is always ready to help....
read full review
Was this helpful? Yes

“Very nice lady very helpful. I was strugglin......”

Share on :
Jan 05,2021
Minithumbup
By: 'Andrea'
Jan 05,2021
0 people found
this helpful
Very nice lady very helpful. I was struggling with guarantor but Julie she figure out things in different way .. thank you very much it is a pleasure to be with this agency...
read full review
Was this helpful? Yes

“Thoughtful & trustworthy property management company.....”

Share on :
Jan 05,2021
Minithumbup
By: 'Richard H.'
Jan 05,2021
0 people found
this helpful
I have been renting managed properties for the last decade and I can, hand on heart say that L&C have been a real pleasure to deal with. They have been thoughtful, considerate and helpful throughout my tenancy....
read full review
Was this helpful? Yes

“5 star service from London & Country...”

Share on :
Dec 20,2020
Minithumbup
By: 'Niki'
Dec 20,2020
0 people found
this helpful
I am very pleased with the service of London & Country. We started to rent a flat from the Agency just after the start of the first lockdown and moved out recently. During our stay, Adrienn and Julie were quite helpful. They were usually available and ...
read full review
Was this helpful? Yes

“Wspaniali ludzie bardzo profesionalni można n......”

Share on :
Nov 10,2020
Minithumbdown
By: 'magdalena'
Nov 10,2020
0 people found
this helpful
Wspaniali ludzie bardzo profesionalni można na nich zawsze liczyć .Jestem z nimi ponad 15 lat nigdy się nie zawiodłem . (You can always count on them great, professional people. I've been with them for over 15 years and I have never been disappointed.)...
read full review
Was this helpful? Yes

“Professionalism and kindness are the key word......”

Share on :
Oct 09,2020
Minithumbup
By: 'Roberto'
Oct 09,2020
0 people found
this helpful
Professionalism and kindness are the key words for London & Country even though my staying with them has been shot I will definitely recommend them and Julie Ling my personal agent who has been very attentive for any issue and understanding in this difficult situation. Well ...
read full review
Was this helpful? Yes

“Professional and more....”

Share on :
Oct 05,2020
Minithumbup
By: 'R'
Oct 05,2020
1 people found
this helpful
Professional and competent service, but also friendly and supportive. This has been particularly important to me as an 'accidental landlord'....
read full review
Was this helpful? Yes

“Great help good value for money good service......”

Share on :
Jul 15,2020
Minithumbup
By: 'Tuyet'
Jul 15,2020
0 people found
this helpful
Great help good value for money good service Quick response if i needed any help regarding the flat. Would recommend to other people....
read full review
Was this helpful? Yes

“VERY GOOD!!!...”

Share on :
Jul 07,2020
Minithumbup
By: 'HILARIA'
Jul 07,2020
0 people found
this helpful
Julie and her colleagues have been very helpful! Julie in particular, with whom I have always been in contact, has always been available, polite, kind, SERIOUS, and efficient in solving all our problems!!!...
read full review
Was this helpful? Yes

“Great experience...”

Share on :
Jun 24,2020
Minithumbup
By: 'George'
Jun 24,2020
0 people found
this helpful
Great experience with this agency and landlord, no issues, very responsive and replaced any thing that is needed As soon as possible. I would highly recommend....
read full review
Was this helpful? Yes

“Had a great 4 years living in a London & Coun......”

Share on :
Jun 23,2020
Minithumbup
By: 'Sebastian'
Jun 23,2020
0 people found
this helpful
Had a great 4 years living in a London & Country managed property. They were always very helpful whenever we needed anything and very easy to deal with...
read full review
Was this helpful? Yes

“With London & Country for ~4 years - highly recommend...”

Share on :
Jun 23,2020
Minithumbup
By: 'Thomas'
Jun 23,2020
0 people found
this helpful
London & Country have been our estate agents/property managers for around 4 years and we have only positive things to say. All issues, e.g. broken draws/fire alarms, anything we needed, were resolved promptly. Highly recommend....
read full review
Was this helpful? Yes

“London and Country were an excellent lettings......”

Share on :
Jun 15,2020
Minithumbup
By: 'Caitlin'
Jun 15,2020
0 people found
this helpful
London and Country were an excellent lettings agent to work with, and Julie in particular was a very considerate and helpful person throughout our tenancy. All requests were responded to and dealt with in a timely manner, and I built a very good rapport with ...
read full review
Was this helpful? Yes

“Helpful and nice team! They were always avail......”

Share on :
Sep 04,2019
Minithumbup
By: 'Karim'
Sep 04,2019
0 people found
this helpful
Helpful and nice team! They were always available when I needed them, and as a new resident in the UK, it was really appreciated. I recommend....
read full review
Was this helpful? Yes

“Great customer service and support from the t......”

Share on :
Aug 21,2019
Minithumbup
By: 'Mahshid'
Aug 21,2019
0 people found
this helpful
Great customer service and support from the team, especially Julie. The flat needed a few repairments and any time I was calling the agency, Julie was straightaway on the case and made arrangements to fix the issue. Julie was always supporting me and very flexible ...
read full review
Was this helpful? Yes

“Strongly recommend...”

Share on :
Apr 25,2019
Minithumbup
By: 'Tim'
Apr 25,2019
0 people found
this helpful
London & Country provided an excellent service whilst managing my property. They were extremely responsive and helpful, quickly dealt with problems, and went beyond the call of duty at times. Above all, they found great tenants, which is the most important thing. Julie Ling was my ...
read full review
Was this helpful? Yes

“Great agent...”

Share on :
Aug 23,2018
Minithumbup
By: 'Avf'
Aug 23,2018
0 people found
this helpful
Julie has been personable and helpful throughout my tenancy, under often quite trying circumstances! Highly recommend, greatly trusted, and her colleagues have been great too....
read full review
Was this helpful? Yes

“Very Helpful...”

Share on :
Aug 23,2018
Minithumbup
By: 'Excellent'
Aug 23,2018
0 people found
this helpful
Mr Mobeen Ali was very helpful. He was polite on the phone and responded promptly with my tenancy reference check...
read full review
Comment on agent fees
Not applicable
Was this helpful? Yes

“Excellent experience from London & Country...”

Share on :
May 02,2018
Minithumbup
By: 'Pete'
May 02,2018
0 people found
this helpful
My wife and I have been using London & Country Limited for the last two years renting in London, and we are beyond thrilled with their service and assistance. From the first day that we looked at properties (which anyone looking in London knows can be ...
read full review
Comment on agent fees
Fees were very reasonable and the inventory was fastidiously done which covers both parties.
Was this helpful? Yes

“We were tenants for 5 years and have never had trouble. ......”

Share on :
Mar 09,2018
Minithumbup
By: 'Sram'
Mar 09,2018
0 people found
this helpful
We were tenants for 5 years and have never had trouble. They were always helpful and prompt in fixing problems....
read full review
Was this helpful? Yes

“Best agency in London!We have rented with London & Country ......”

Share on :
Mar 06,2018
Minithumbup
By: 'Leo'
Mar 06,2018
0 people found
this helpful
Best agency in London! We have rented with London & Country over the past three years and we can affirm its a very good agency. Reliable, fair, honest, serious, professional. The flat we rented was beautiful and in a very good condition. Mrs Julie Ling has ...
read full review
Comment on agent fees
Good agent fees. Fair compared to other Estate Agency.
Was this helpful? Yes

“Very bad experience, they try to deduct money from your ......”

Share on :
Dec 21,2017
Minithumbdown
By: 'Vava'
Dec 21,2017
1 people found
this helpful
Very bad experience, they try to deduct money from your deposit saying that the flat is not well cleaned, even if it is already cleaned. They charge you very expensive cleaning fees even for a tiny flat. Very rude and bossy attitude, no respect of ...
read full review
Was this helpful? Yes
By: Vava
Feb 23, 2018
View all comments (3)
Not true at all, the landlord we dealt with is a nice and polite person, whereas your agency which let the flat has been rude, unpolite, unprofessional and bossy. I see that I am not the only one to have this opinion as I see previous similar feedback from other tentants ...

“We used to use a different estate agent to let ......”

Share on :
Nov 29,2017
Minithumbup
By: 'Valli'
Nov 29,2017
1 people found
this helpful
We used to use a different estate agent to let our properties but after negative feedback from our tenants and also then finding them very pushy ourselves, we decided to change agents and went to London & Country where we have now been for a number ...
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes

“I cannot agree more with the other review!!!!Exactly the ......”

Share on :
Mar 06,2017
Minithumbdown
By: 'Lauren'
Mar 06,2017
0 people found
this helpful
I cannot agree more with the other review!!!! Exactly the same issues, the agent was so rude to us, we had requested for removal of some garbage from the balcony and after 1 YEAR they still hadn't do it. We received thekitchen in a terrible condition ...
read full review
Was this helpful? Yes
By: Mobeen
Mar 06, 2017
View all comments (1)
After investigating who 'Lauren' could be, as well as the property being referenced - there does seem to be some inaccuracies in the review above - or differences of opinion on the level of cleaning at least. I don't want to get into a public spat with the reviewer, but my business partner and I have taken over the agency since end of summer 2016. The tenancy referred to above terminated before we took over. We try our best to run the agency in a professional manner, safeguarding both tenants ...

“the agent do is very very rude, mean and ... simply ......”

Share on :
Aug 07,2015
Minithumbdown
By: 'sz212'
Aug 07,2015
1 people found
this helpful
the agent do is very very rude, mean and ... simply worst human being: - no inventory check - do not resolve issues, during my stay, nothing was fixed - at the end of residency, they use all reasons try to deduct my deposit (in my ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please write in via email and your complaint will be fully investigated as quickly as possible. We aim to communicate an initial response within 48 hours. Further professional organisations can be used to mediate, should issues not be resolved amicably.
Last updated at 4:31 PM 23/08/2018 by Julie Ling

Awards won by London & Country

Individual Branch Awards


.
As Seen On

Find the Best Agent to
Sell or Rent Your Home