Properties Glasgow - Infiniti Properties
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    Chris
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    Craig Johnston
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    Renee
Elizabeth Johnston, Craig Johnston and Renee Anderson welcomed guests to a champagne and canapé reception to celebrate their growing company. Elizabeth, Craig and Renee said this week they are bui Read full description...Elizabeth Johnston, Craig Johnston and Renee Anderson welcomed guests to a champagne and canapé reception to celebrate their growing company. Elizabeth, Craig and Renee said this week they are building their business on an ethical stance by operating at the Highest Professionalism with some of the lowest commissions available. Their professional standards are reinforced by their membership of the Scottish Association of Landlords.
In support of their high professional standards they have unique State of the Art specialised rental software which matches properties to a database of potential tenants and tracks all aspects of the rental contract for thousands of properties; they have a Landlord’s Charter clearly detailing how they meet and exceed the service offerings of other agents; and they have now added with their new premises some excellent meeting rooms so that Landlords and Tenants can discuss their needs in comfort and privacy in both their branches in West Dunbartonshire and Helensburgh.
 
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Jun 20,2017
Minithumbup
Renee
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Jun 20,2017
0 people found
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Hi Renee, I wish all my properties were near you guys. You are truly a wonderful agent. Great work Renee. Have a great weekend. Jan...
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Comment on agent fees
Good
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Jun 12,2017
Minithumbup
Craig Johnston
Renee
By:
Jun 12,2017
0 people found
this helpful
I managed to have my flat rented out through them without ever having to go into the office. As I live and work abroad it is invaluable to have their assistance and management services. I would Lomond Letting....
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Comment on agent fees
They always inform me prior to any expenditure or to seek my permission for an expenditure. The fees and rates seem reasonable.
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Jun 03,2017
Minithumbup
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Jun 03,2017
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I found all the staff at Lomond Letting to be personable, helpful and straightforward. The service during the initial stages of looking at the property was flexible and accommodating and I felt that the agents were being honest and direct but not at all pushy. They continue to provide service as factors, in this instance - and again I have found them approachable , helpful and prompt in action....
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May 09,2017
Minithumbup
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May 09,2017
0 people found
this helpful
I have been with lomond letting for a number of years now and cannot fault them.with my previous letting agency i was constantly on the telephone chasing up rental income,with lomond letting it is always in my bank on specified date.If there are any problems with property they inform me immediately and offer all options available to resolve issues...
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Comment on agent fees
The fees are reasonably priced
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May 07,2017
Minithumbup
Craig Johnston
By:
May 07,2017
0 people found
this helpful
icraig keeps me up to date on any issues with my property and deals with them promptly.i am satisfied with my service from lomond letting....
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Comment on agent fees
good.
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Apr 28,2017
Minithumbup
Craig Johnston
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Apr 28,2017
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this helpful
I found Lomond Letting to be very efficient and professional. I got some really good advice from Craig and he was able to get me a tenant on the first day that it went on the market. Top work...
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Comment on agent fees
Good fees. I opted for the Silver package and found it to be good value
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By: Craig
May 03, 2017
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Hi Lee, We really appreciate your review and look forward to working with you again in the future. ...
Feb 20,2017
Minithumbdown
By:
Feb 20,2017
1 people found
this helpful
Avoid at all cost ! This company has been set up *work for subsidiary building company's that this owner is involved with . Really don't know how to manage property or seek value for money for owners...
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Comment on agent fees
Bad
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By: Craig
May 03, 2017
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Ok 'RM'... As Allagents are incapable of policing their own site and allowing bogus reviews that have been flagged upward of three times, i will treat this 'review' with the contempt it deserves and welcome you to get in touch at any point to further discuss via our contact details. Firstly you state this is a comment on agent fees, yet you make no mention of this in your review other than 'bad'. There is no elaboration on this and the review, frankly, is nonsensical and in which i will ne ...
Mar 19,2016
Minithumbup
By:
Mar 19,2016
1 people found
this helpful
Last year I contacted several letting agents and only Lomond Letting bothered to pick up the phone and get in touch. The viewings were organised promptly and I now have a smashing furnished studio flat. The staff are all very polite and very professional. When I decide to move again in the future, Lomond Letting will be my first choice....
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Nov 18,2015
Minithumbup
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Nov 18,2015
1 people found
this helpful
I engaged Lomond Letting to act as my agent over a year ago. They identified a suitable tenant quickly and I have had no issues over payment/communication to date. All the staff are pleasant and helpful and their organisation has been excellent, particularly in keeping me up to date in developments with Landlord requirements and ensuring that maintenance checks are arranged and carried out promptly. I am happy that I am dealing with a local business that is supported by reputable tradesmen and w...
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Comment on agent fees
Checked out other fees in the area and Lomond Letting was competitive.
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Oct 22,2015
Minithumbdown
Chris
By:
Oct 22,2015
1 people found
this helpful
We were showed a top floor flat that was crawing with ants, the agent that showed us around only bad mouthed every other letting agent in the area. There is also a middle aged woman in the helensburgh office that was very rude and did not seem to know was she was doing. Whilst wating in the office i overheard this middle aged woman talking to another agent (very loudly) about tennants even mentioning the tennents name whilst i was present, i thought this was beyond unprofesional. I have recently...
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By: Renee
Nov 10, 2015
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Thank you for your response and review. Chris does not take part in playground behaviour and bad mouth" other companies, its just not in his nature or our company's. I can confirm that we have no top floor flats "crawing?" with Ants, if this was the case then this would be an issue for the landlord, however, we would expect the Ants to ensure that their rental was paid on time and in full! Your comment regarding the middle aged woman seems personal, however is in fact slightly pr ...
Dec 31,2014
Minithumbup
By:
Dec 31,2014
1 people found
this helpful
I have been looking for a property to rent and tried most of the other agents in the area, with not much success, the seem to have a take it or leave it attitude, however the staff at Lomond Letting could not be more helpful and seem to go out of their way to ensure that I got the property that would suit me, all my enquiries where dealt with in a very professional manner, and also they where quite happy to suit my viewing hours, out of normal working hours. They are a truly wonderful team and I...
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Comment on agent fees
Excellent
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Sep 11,2014
Minithumbdown
Chris
By:
Sep 11,2014
2 people found
this helpful
viewed a property for my son & Chris the estate agent spent the majority of the time blowing his own trumpet & criticising the other local estate agents, showing me a folder full of negative reviews of them. he informed my son he would be required to pay £100 for a criminal check, i have since spoken to several people who have dealt with this company who were NOT required to do this, i feel this was discrimination towards my son as he was a single male. property was unsuitable. we ...
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By: R Anderson
Dec 19, 2014
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We can clarify that there is no criminal check required, there are two options for referencing, either through a third party where a cost is involved to them or alternatively you carry out your own referencing and supply our company with it. It is the norm for some form of checks to be done to ensure that a tenant is suitable and the affordability is there. All potential tenants are required to supply these details. With regards to the phone calls, we can confirm that all tenants to enquire b ...
Jan 26,2013
Minithumbup
By:
Jan 26,2013
0 people found
this helpful
WeI have dealt with Lomond Letting since 2009. They have managed our portfolio with absolute integrity. All problems are dealt with professionally, efficiently and quickly. Tenant screening is on the whole effective and rental payments are transferred into our account without delays. Having dealt with other agents in the past, I would recommend them over others....
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Last updated at 10:11 AM 10/05/2017 by Craig Johnston

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Last updated at 10:11 AM 10/05/2017 by Craig Johnston

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