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    Janet Page
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    lambros Hadjiioannou
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    Mohammed Kabir
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    Peter Mackenzie
Loft Lets specialise in providing quality loft style apartments to Let for the young professional looking for access to the latest life style.

363 Goswell Road
Islington,London
Greater London
EC1V 7JL
020 7278 9888

 
Website not available

Properties for sale
Properties for rent
Jul 19,2015
Minithumbdown
By:
Jul 19,2015
4 people found
this helpful
I can't advise anyone enough to never deal with Loft Lets. The maintenance and general building management is non existent. They have one or two guys * who don't come to fix things, but come to make excuses, make you out to be a fool and fix and replace nothing. I was left without a blind on my bedroom for 5 weeks, no fridge freezer for 12 months! 12 months. they refused it was broken even and refused to replace it. It was warm in the fridge and the freezer over froze in 2 weeks. They left a...
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What agent could do to change your mind?
They could have acted as a legally responsible business and Landlord. They could have been appreciative of me as a customer and they could have been helpful and thorough, instead of **.
Comment on agent fees
Money goes up and up and up at every chance, they don't do anything in return. I asked for windows cleaned at contract signing, they fobbed us off for a year. Saying it was no ones responsibility. Expect massive rent hikes and diminishing quality of service the longer you stay.
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Apr 06,2015
Minithumbup
By:
Apr 06,2015
0 people found
this helpful
just finished my tenancy as I'm moving north. deposit promptly paid. I loved my apartment hardly any problems when their was the agency was prompt to solve the problem....
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Feb 01,2015
Minithumbup
By:
Feb 01,2015
2 people found
this helpful
I've been living at the apartment for about a year now. I've had an extremely pleasant experience with Loft Lets rental properties. Their office is always very attentive. Though some times the phones are busy. The properties are in a reasonable condition. In the rare occasion that we've had a problem, someone would come by in a reasonable amount of time to fix the problem. I also appreciate their advance notification of entering the rental premises....
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Jan 22,2015
Minithumbdown
By:
Jan 22,2015
1 people found
this helpful
Loft Lets have been terrible from the beginning. 2 days before we moved in, we were told that we were missing half of a month's rent, which kind of shook us because we thought we transferred the money to the wrong account. Turns out it was just their accounting department (it's probably just one loser with maths skills equivalent to that of a kindergartener...) that couldn't count. No apologies or a thank you whatsoever. Then I didn't have hot water in my shower for 2 weeks, even though I alread...
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Dec 04,2014
Minithumbdown
By:
Dec 04,2014
0 people found
this helpful
I stayed in a rented property managed by loft lets for 9 months and had a terrible experience. Horribly inefficient staff, suspect processes and an awful lack of transparency. I never really leave these types if review but I'd implore you never to rent through this company...
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Oct 27,2014
Minithumbdown
By:
Oct 27,2014
0 people found
this helpful
Diabolical levels of customer service. Never got back to us on a multitude of different problems with our property. Avoid!!...
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What agent could do to change your mind?
Diabolical levels or customer service. Never got back to us on a multitude of different problems with our property. Avoid!!
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Sep 30,2014
Minithumbdown
By:
Sep 30,2014
1 people found
this helpful
Terrible irresponsible agents. Ongoing infestation of mice / rats. Brown tap water. Faulty plumbing and electrics. Blocked drains and flooding on a regular basis. Rainwater leaking into majority of flats on a regular basis. Poor maintenance leading to damage of tenants property and in some cases homelessness. Illegally entering flats and turning off utilities. Refusal to deal with emergencies....
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What agent could do to change your mind?
Acted within the law.
Comment on agent fees
Extortionate. May have been reasonable if accompanied by the correct level of service and fulfilled obligations as agents (and actually owners).
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Sep 19,2014
Minithumbdown
By:
Sep 19,2014
1 people found
this helpful
They are crooks and liars. They deliberately ignore almost any complaint made to them, lie when ever questioned on the standard of living environment they provide. We were burgled and nothing was done to make us feel safe in our flat, we were in fact ignored entirely as if nothing happened. The prices they charge are extortionate, the maintenance of the buildings is dreadful, security atrocious and as a company they collectively treat tenants like they are living in the overpriced shabby accommo...
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Aug 28,2014
Minithumbup
By:
Aug 28,2014
0 people found
this helpful
The property was very well located, well maintained and well priced throughout the 4 years I lived there. The only issue was the cleaning up of rubbish....
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Aug 14,2014
Minithumbdown
By:
Aug 14,2014
1 people found
this helpful
Everything about letting from LoftLets was a nightmare. Although it was two years ago I can still remember the complete and utter lack of customer service displayed by Mohammed and his team. We were "outbid" three times in our quest to find a flat. All after we had agreed we would pay the deposit, once after actually paying it by someone who paid over the asking price. When we did find a flat, promises to fix mold / holes in the wall / leaky washing machine were made before we mo...
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Jun 05,2014
Minithumbdown
By:
Jun 05,2014
1 people found
this helpful
These people are a JOKE! I have never been treated with such contempt by a letting agency (and that's saying something!). I moved in when 8mths pregnant to find the flat in a terrible state ΓƒΒ’Γ’β€šΒ¬Γ’β‚¬Ε“ cracked tiles, totally marked walls (splashes of I don't know what) plus just general disarray. I was told that the walls could be left in this state when I moved out, but that they wouldn't fix them, so my husband and I ended up painting them ourselves. I also had EVERYTHING break (cheap o...
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What agent could do to change your mind?
Anything! Anything at all. They were so bad any improvement would have been welcomed.
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Apr 24,2014
Minithumbdown
By:
Apr 24,2014
1 people found
this helpful
Ask anyone in a Loftlets building who has been there for at least a year or two and they will tell you that they hate them with a vengeance. Having been a tenant in Loftlets properties for several years, I can confirm everything that has been written on this website: they are either the single most incompetent letting agent far and wide (which in itself would be quite an achievement in that industry..), or outright malevolent. I tend to the latter. The whole organization is built around ex...
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What agent could do to change your mind?
Change your business model from crookery to being a letting agent
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By: Distressed ex-tenant
Mar 14, 2016
View all comments (1)
Have to agree spot on 100% they are operating breaching the law in many aspects, which I suspect includes not having tenants deposits under a protection scheme. Still waiting to get mine back, wish me luck! The finishings of buildings is appalling including rotting windows, basement flooded with sewage, homeless accessing building because no security, attempted burglary, the list goes on........
Apr 08,2014
Minithumbdown
By:
Apr 08,2014
1 people found
this helpful
This company is possibly the worst company I have ever dealt with. If you can avoid it I would recommend you stay well clear of them!! They are extremely unprofessional, and have very rude, presumptuous , soulless and corrupt staff working for them. They lie, often do the bare minimum and bend the law in every way they can think of in order to make the maximum amount of trouble and added expense for there tenants . These guys are crooks and cause you problems from day one! In the 1 month I ha...
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Mar 10,2014
Minithumbdown
By:
Mar 10,2014
1 people found
this helpful
Absolutely awful. They took over 2/3 of deposits for wear and tear that happened over six years. They charged £1400 for painting a flat which they never inspected before I moved in and charged for rusty locks. The crooks aim to exploit you and are not members of any transparent bodies Avoid. Avoid. Avoid....
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What agent could do to change your mind?
Become honest?
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Mar 10,2014
Minithumbdown
By:
Mar 10,2014
0 people found
this helpful
Absolutely awful. They took over 2/3 of deposits for wear and tear that happened over six years. They charged £1400 for painting a flat which they never inspected before I moved in and charged for rusty locks. The crooks aim to exploit you and are not members of any transparent bodies Avoid. Avoid. Avoid....
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What agent could do to change your mind?
Become honest?
Was this helpful? Yes
Mar 03,2014
Minithumbdown
By:
Mar 03,2014
0 people found
this helpful
This agent is the worst that I have ever dealt with. They actively go out of their way to be inconvenient, obtuse and annoying. Repairs are not done quickly or effectively. Waited 6 weeks for them to replace a washer/dryer. Terrible communication throughout the repair/replacement process, which included numerous changes of the date for repair, often on the day. The staff are more often wrong than right, and I suspect are actively lying to customers to cover their own asses. They will ...
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Jan 22,2014
Minithumbdown
By:
Jan 22,2014
0 people found
this helpful
Do not rent from loftlets - terrible at getting anything sorted! Maintenance jobs take months and their accounts department are always getting payment issues wrong...
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Nov 13,2013
Minithumbup
By:
Nov 13,2013
0 people found
this helpful
I would like to warn everyone who decides to use this company...DON\'T!! You will be over charged for services that wont be offered. You are going to be spoken to like a piece of crap. Complaints don\'t go anywhere. And the Landlord isn\'t who makes the decisions, the Landlord is never even told anything. I have first hand experience with Loft Lets and even though it was cut short I didn\'t enjoy it. Please please do not sign your life away, the properties are poorly managed and the maintena...
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Oct 30,2013
Minithumbdown
By:
Oct 30,2013
0 people found
this helpful
We rented a flat from them for over a year and they tried to charge us for a HUGE list of things when we wanted the deposit back. They claimed they needed to repaint the whole flat even though the walls were completely messed up before we moved in. Do not use if you need to get your deposit back!...
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What agent could do to change your mind?
Close down would be the best option
Was this helpful? Yes
Sep 21,2013
Minithumbdown
By:
Sep 21,2013
0 people found
this helpful
putting a holding deposit down means nothing to loft lets they will still carry on showing the property and wont stop showing it until you push them out because even once contracts are signed and your in the house they will carry on showing it, they deal like a middle eastern company. Very unprofessional BEAWARE!! company should be closed down!!...
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Jul 15,2013
Minithumbdown
By:
Jul 15,2013
2 people found
this helpful
Normally Inspection is done before moving in or in the first day. Its been 13 days I am worries these guys are going to come around and say this wasn\'t here before crap. Since day 1 I\'ve felt something weird about this place, the attitude atmosphere my gut was telling me all was wrong but we had to make a decision soon so.. Found out about this review later on and now I am terrified about what awaits me. I hate people ripping me off taking advantage and all sort of dodgy business especially wi...
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What agent could do to change your mind?
Be more professional, polite, responsive, on time, take order in policy and terms.
Was this helpful? Yes
Oct 24,2012
Minithumbdown
By:
Oct 24,2012
2 people found
this helpful
I was a tenant for around 18 months and for the most part didn\'t have any issues. Myself and a flatmate took over the previous occupants lease for which they had around 6 months left, everything ran smoothly and we paid them their deposit back and Loft Lets signed the money they were holding into out names. There was one occurrence where the building was bought by a new owner and we then were asked to sign a new 12 month lease of which our rent was put up but we accepted. After 6 months we d...
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Feb 29,2012
Minithumbdown
By:
Feb 29,2012
2 people found
this helpful
The worst agents I have ever come across after 15 years of renting in London. I agree with a review on another site, Lambros is a bully and is threatening. He is down as a director of the company, but the company has changed names yet again, not to mention the amount of times the maintencance company has changed names, yet they are also owned by loftlets. Why do they keep on changing names, what have they got to hide? Why will they not disclose who the landlord is??? If you speak to any of th...
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Oct 29,2011
Minithumbdown
By:
Oct 29,2011
3 people found
this helpful
let me enlighten all you irrate tenants who have bad service from loft lets, firstly loft lets, and the so called maintenance company are not separate entities the are both managed by the same person who owns all properties serviced by loft lets, this individual is a nondom who lives in another country to avoid paying tax. there are at least 15 limited companies linked to this person so you have been warned. my advice is to stay well clear...
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Oct 06,2011
Minithumbdown
By:
Oct 06,2011
1 people found
this helpful
I went to view the property this morning for me and my boyfriend who could not make it. I was impressed with the flat and was told by the agent that an offer had been made but did not meet the asking price so i called my boyfriend and asked what he wanted to do. We agreed to take it and he spoke to the agent to ask what we had to do to take it off the market. After making a payment of £350 and signing a 'holding contract' I left and was told the remaining deposit had to paid in the next five ...
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Oct 05,2011
Minithumbdown
By:
Oct 05,2011
0 people found
this helpful
The worst lettings agency i have ever come across. I live In a building that is owned by the same landlord that ownes the entire building. The maintenance company has changed but it's that same people that used to answer the phone and the same workmen. I am sure the maintenance company is owned by the landlord as well as the agency. I have been warned by friends that have left the buliding that I should forget about the deposit which is very worrying. I feel like a victim of a scam now....
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What agent could do to change your mind?
The worst lettings agency i have ever come across. I live In a building that is owned by the same landlord that ownes the entire building. The maintenance company has changed but it's that same people that used to answer the phone and the same workmen. I am sure the maintenance company is owned by the landlord as well as the agency. I have been warned by friends that have left the buliding that I should forget about the deposit which is very worrying. I feel like a victim of a scam now.
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Aug 26,2011
Minithumbdown
By:
Aug 26,2011
0 people found
this helpful
[[EDIT ORIGINAL START]] The agent didn't do much good. Appointments were not met. The planned viewing of 5.30pm and it was shown up at 6.30pm, I have never seen or heard about motor cycle viewing, he was taking the gowns off whilst me and my girlfriend standing next him. And then he will notify me his key would not work on the flat we were suppose to view. He then decides tell us, he will call back to rearrange the viewing, all forgotten ΓƒΒ’Γ’β€šΒ¬Γ…β€œNo ReplyΓƒΒ’Γ’β€šΒ¬Γ‚Β Bloody cowboy...
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What agent could do to change your mind?
Our time was completely wasted. We had to search other and more solid agencies to find a apartment to rent.
Was this helpful? Yes
Jun 21,2011
Minithumbdown
By:
Jun 21,2011
1 people found
this helpful
Absolute scammers of the highest order. I would not recommend this company. They are incompetent and beyond rude. AVOID....
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Jun 03,2011
Minithumbdown
By:
Jun 03,2011
2 people found
this helpful
What can I say about Loft Lets that hasn't already been said!!? The most inept, incompetent, rude and obnoxious agency I've ever had the misfortune to have to deal with. The plebs they employ are amongst some of the least professional agents in London with their only discernable skills seemingly an ability to be as obnoxious as possible to people paying them a large amount of money and receiving no service in return. As far as fees and deposit retaining goes they have all the morals of a Som...
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May 12,2011
Minithumbdown
By:
May 12,2011
1 people found
this helpful
I rented a flat from through Loftlets - we left after 6 months, largely due to their horrendous service. Every time there was an issue and we contacted them they were very un-responsive or keen to pass us onto someone else. However the main issue was that they charged us because the previous tenants underpaid their rent. They passed this onto us! They argued that we undertook the tenancy and therefore we were liable for the arrears, even though we didn't know and had nothing to do with the p...
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Awards won by Loft Lets

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London, EC1V 7JL

Janet Page - upload your photo Janet Page
1 reviews

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lambros Hadjiioannou - upload your photo lambros Hadjiioannou
0 reviews

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Mohammed Kabir - upload your photo Mohammed Kabir
2 reviews

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Peter Mackenzie - upload your photo Peter Mackenzie
2 reviews

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