Lockwood

My experience with this letting agency has been extremely disappointing. Throughout my tenancy I looked after the property carefully and left it clean and in good condition, yet the agency pushed a very high and unreasonable deduction from my deposit over some minor paint touchups. Communication ... Read Full Review

Can not rate these guys enough ! They go above and beyond for their tenants . Professional and always respond to any problems or questions quickly . Thank you Lockwood ... Read Full Review

Absolutely fantastic service, used lots of other so I have plenty of comparisons. They have always made the process so easy and dont rip you ... Read Full Review

As a first time Landlord Lockwoods were brilliant at guiding me through the process and paperwork, explaining what was needed and advising on what I should expect. Jolene, my Agent, found me the perfect Tenants and has been great ... Read Full Review

I replied to their ads. I immediately explained my situation in detail. I asked to evaluate it immediately so as not to waste time because I have to find a home quickly. After visiting the house they asked for a thousand documents to do the routine check and they could see that things were ... Read Full Review

This was my first time moving out of my family's home and Jolene from Lockwood made it super simple. I was always reluctant to move out because of the stress involved, such as paperwork and background checks. However, Jolene made it so even a simpleton like me can understand it. With a few ... Read Full Review

I can’t thank Jolene enough, So quick with responding to me, understood my needs and done absolutely everything she could to help me get a flat I would be happy with. She’s super friendly and I would recommend her to anyone! She was like my guardian angel in my situation! Thank ... Read Full Review

Lockwood lettings were amazing with helping me find my first flat. Jolene helped me find a place which suited my preferences, and managed to get me a place conveniently near to where I work. She was very approachable and professional through the entire process, and was incredibly friendly. On my ... Read Full Review

I am a landlord who has a property that Lockwood fully manage. I am extremely happy with the service I receive. They are professional and ... Read Full Review

They say less is more - that just leaves me to say Lockwood is Simply The Best! Having used lettings agents, on and off, over the last 50 years they are head and shoulders above the rest. Landlords can let and tenants can rent, through Lockwood, with complete confidence. Many thanks again, Mark ... Read Full Review

For last eleven years I have always rented properties from Lockwood Lettings. It's a Letting agency with professional and warm approach. Mark and Jodie who I dealt with are amazing and very supportive through whole process of renting new place. Communication is excellent! Couldn't have ... Read Full Review

This was the first time I dealt with Lockwood and was pleasantly surprised. i am renting a house with them since July this year. Jodie made the whole process quite simple and quick. There wasn't any issues, the communications were clear, the information was promptly supplied and I felt fully ... Read Full Review

Having let properties through various letting agents and having had sub standard service (incorrect payments, high charges for services provided by agents, lacklustre services and rude staff) I can honestly say the past few years of letting with Lockwood Lettings in Ashford High Street has been so ... Read Full Review

This is our second letting with this agent and they have been excellent and very professional on both occasions. We highly recommend them because of their good customer service and brilliant communication. We never felt pressurised to take a property that we did not like during viewings. They also ... Read Full Review

Lockwood have been great, swift communication and fantastic service. They have helped with every aspect of the process and I would highly recommend ... Read Full Review

Rachel, Jodie and the team are always a delight to deal with. Between them and the landlord they provide an excellent service and can honestly say I have been a very happy tenant. They seem to care about both the landlord and the tenant which is very rare. I would wholeheartedly recommend ... Read Full Review

Lockwood's have let all my properties in and and around the Ashford area for over 5+ years, taking care of all the management/maintenance issues as well. Throughout this process they always remain professional but friendly, efficient and easy to communicate with. Most importantly they always find ... Read Full Review

I have to say that lockwood were an absolute pleasure to deal with. They were always professional, helpful and friendly at all times. I would highly recommend lockwood to any of my friends or family as i can honestly say they were one of the best agents i have dealt with in a long ... Read Full Review

Being new to the business of Letting, I needed an expert team to help me. I was recommended by a family member, and have no regrets with my association with Lockwood Letting Agency. The office work as a Team, answering emails and telephone queries with speed and professional comments. Helpful ... Read Full Review

Lockwood have helped me find a tenant for over 5 years. At all time they have been very efficient, professional, helpful and reliable. Would strongly recommend them and all the staff are a credit to ... Read Full Review