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    Ramona Sebastian
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    Jason Werter
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    Jamie Gurvitz
Living Residential was established to provide specialist estate agency services for all types of residential properties located in North West London, West London and Central London.

Specialising in residential sales, lettings, management and investments, Living Residential offers the personal touch that only an independent estate agent can deliver. We have a wealth of knowledge of the local property market and have established ourselves as reliable, hard working and reputable agents.

118 Fortune Green Road
West Hampstead,London
Greater London
NW6 1DH
020 7435 6066

 
Aug 31,2017
Minithumbup
Jason Werter
Jamie Gurvitz
By: 'Nishali'
Aug 31,2017
0 people found
this helpful
Really appreciated all the help from Jamie and Jason, it was nice going through a smaller agency because I have noticed it is much easier to get into contact with them rather than going through a large agency such as Foxton's. They've been really great with communicating to the landlords for us, so really appreciate their help!...
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Comment on agent fees
Fair -- similar to other agencies
Was this helpful? Yes
Aug 28,2017
Minithumbup
Jason Werter
By: 'S Bedi'
Aug 28,2017
0 people found
this helpful
Very professional and prompt in actioning any situation raised. Overall very happy with their services. It was a good experience....
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Was this helpful? Yes
Aug 28,2017
Minithumbup
Jason Werter
Jamie Gurvitz
By: 'Melo'
Aug 28,2017
0 people found
this helpful
They understood my needs and helped me to proceed the issues. They established a constructive dialogue between me and the landlord. So I've move into the flat just on time. At the end everything went smoothly and well. But just one thing that I would criticise; sometimes I got feedback or response late....
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Comment on agent fees
I think its standart for aƅÅøk the agenda, but of course it would be better if it was less
Was this helpful? Yes
Aug 25,2017
Minithumbup
Jason Werter
Jamie Gurvitz
By: 'Sophie'
Aug 25,2017
0 people found
this helpful
I had a very positive experience dealing with Living Residential. They made the whole process of renting stress-free and I couldn't recommend them enough!...
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Was this helpful? Yes
Aug 24,2017
Minithumbdown
Jamie Gurvitz
Jason Werter
By: 'Elena U.'
Aug 24,2017
0 people found
this helpful
Living Residential is a small but very lovely agency, with a super helpful and friendly staff! I would definitely recommend them to everyone!...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Aug 17,2017
Minithumbup
Ramona Sebastian
Jason Werter
By: 'AmelieA'
Aug 17,2017
0 people found
this helpful
I stayed 3 years in the same apartment. I got same contacts for the whole period. Team was very reactive in all cases. They provided support when I had issues (leak, blocked pipe, door locked...). They replied all my queries positively and in due course....
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Was this helpful? Yes
Aug 03,2017
Minithumbup
Jason Werter
Jamie Gurvitz
By: 'Rolando'
Aug 03,2017
0 people found
this helpful
They are brilliant people throughout the process of searching and probably signing of Contract.. The agency has been fantastic and helpful i can recommend to anyone and to my friends...
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Comment on agent fees
Just fair
Was this helpful? Yes
Jun 15,2017
Minithumbup
Jason Werter
By: 'Tess & Jon'
Jun 15,2017
0 people found
this helpful
Jason has been brilliant throughout the process of searching and signing for our new flat. He was quick to respond to our enquiries and was very helpful fitting viewings around our work schedules. During the process of signing for the flat, Jason was very efficient at providing us with the necessary information and it was clear that he had both tenant and landlord interests in mind when he suggested replacing worn furniture. Overall, Jason's a lovely bloke and we felt we could trust him to lead ...
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Comment on agent fees
Standard
Was this helpful? Yes
Jun 10,2017
Minithumbup
Jason Werter
By: 'Genevieve B'
Jun 10,2017
0 people found
this helpful
We rented a flat from Living Residential for which Jason Werter was the agent. Jason was easy to work with, responsive to our needs as tenants and very fair. It was refreshing to work with such an easy-going and transparent agency....
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Comment on agent fees
Fees are lower than many of the larger high street real estate agents.
Was this helpful? Yes
May 31,2017
Minithumbup
Ramona Sebastian
Jason Werter
By: 'Frank89'
May 31,2017
0 people found
this helpful
The agency has been great, we were with them for 9 years and they've been extremely helpful when we required anything. They've got great communication and an excellent team....
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Comment on agent fees
Good
Was this helpful? Yes
May 26,2017
Minithumbup
Jamie Gurvitz
Ramona Sebastian
By: 'Evangelos'
May 26,2017
0 people found
this helpful
Jamie was really flexible, even for the viewing, he made it all fast and easy for us to get the property, very helpful lad. Ramona, responsible for management of the flats was also very helpful, available even after office times, always willing to understand the case and always doing her best in contacting the landlord and satisfying our request. In total we are greatly pleased!!!...
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Comment on agent fees
Standard fees I would say, not anything surprisingly expensive such as other offices.
Was this helpful? Yes
May 16,2017
Minithumbup
Jason Werter
Ramona Sebastian
By: 'A Holmes'
May 16,2017
1 people found
this helpful
During twelve years of being with Living Residential in West Hampstead my property has never been vacant for more than fourteen days! With only one nightmare tenant in that time who didn't pay the rent - when I followed all the advice from Jason, who managed all the communications and legal matters impeccably - all monies were paid. Ramona makes property management marvellous! Although I'm nearly 200 miles away from the property I feel like she's 'down the road' as she keeps me informed rapid...
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Comment on agent fees
Good!
Was this helpful? Yes
Apr 29,2017
Minithumbup
Jason Werter
Ramona Sebastian
By: 'Mrs D'
Apr 29,2017
0 people found
this helpful
I am delighted with the professional service I have received from Jason and his team. They are efficient, friendly and knowledgeable. They have found and vetted tenants for me very quickly. The excellent Ramona manages my property and I am confident any issues my tenants have are resolved promptly. I would thoroughly recommend Living Residential they are by far the best agents I have used in the last 20 years of letting property....
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Comment on agent fees
The fees are competitive
Was this helpful? Yes
Apr 25,2017
Minithumbup
Ramona Sebastian
Jason Werter
By: 'Jess'
Apr 25,2017
0 people found
this helpful
Very professional staff, had dealt with Jason, Jamie and Ramona as I needed help in both letting and management. Great guidance and truly helpful all the way. I totally recommend Living Residential to anyone that needs a good, caring service. Thanks guys!...
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Was this helpful? Yes
Apr 13,2017
Minithumbup
Ramona Sebastian
Jason Werter
By: 'Hamsa hassan'
Apr 13,2017
0 people found
this helpful
This agent is very good it helps tenants in anything they want and change him for the house if anything doesn't good and the tenant can't use it and bring for him new furniture....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 12,2017
Minithumbup
Jason Werter
By: 'Tony Chapman'
Apr 12,2017
0 people found
this helpful
Great to deal with gave us lots of options on property's! Super efficient with paperwork and always available to help with any questions before and after we moved in ! Yes we would highly recommend this company and will definetly use them again!...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 10,2017
Minithumbup
Jason Werter
Ramona Sebastian
By: 'KB'
Apr 10,2017
0 people found
this helpful
I have been using Living Residential for over 10 years and the service continues to be excellent, particularly from Ramona and Jason. Problems are resolved efficiently, without fuss and the advice is sensible and reliable. I have a great deal of trust in them....
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Comment on agent fees
Fee rates are good.
Was this helpful? Yes
Apr 05,2017
Minithumbup
Jason Werter
By: 'Jayson Wertere'
Apr 05,2017
0 people found
this helpful
Have been dealing with Jayson Werter for last 7/8 years and have found him very helpful, and the thing which I appreciate most is his willingness to discuss any issue with very warm and friendly approach. Wish him all tthe success. Malik...
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Comment on agent fees
Friendly and willingness approach
Was this helpful? Yes
Mar 23,2017
Minithumbup
Jason Werter
By: 'Frank Eisen'
Mar 23,2017
0 people found
this helpful
always knowing about local rental market and market prices .Friendly and always helpful and contactable even from abroad .Personal service all the time....
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Comment on agent fees
Fair prices for service received
Was this helpful? Yes
Mar 23,2017
Minithumbup
Jamie Gurvitz
By: 'Florence'
Mar 23,2017
0 people found
this helpful
Jamie showed me around the flat in 2014 and I am still living in the same flat 3 years later. He was really helpful and couldn't do enough to help me. I would definitely recommend Living Residential Estate Agents to anyone. Everything was done so well, quickly and electronically which a plus....
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Comment on agent fees
The fees are reasonable
Was this helpful? Yes
Mar 22,2017
Minithumbup
Jason Werter
By: 'PBM8'
Mar 22,2017
0 people found
this helpful
As a landlord Jason Werter has provided me with a professional property management service including finding good quality tenants with all references verified and ongoing tenancy renewals, reviews and safety compliance certified. I would recommend him and Living residential wholeheartedly....
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Comment on agent fees
I have checked and found Living residential's fee's to be competitive.
Was this helpful? Yes
Mar 17,2017
Minithumbup
Jason Werter
By: 'A.Warwick'
Mar 17,2017
0 people found
this helpful
Jason Werter and his team are a very knowledgeable and most helpful team. They are fully aware of the market place and are always spot on with their advice to both me as a landlord and also the tenants so as to provide a most efficient service to all. I highly recommend Jason and James and the rest of their team Their inventory clerk is also extremely professional in her work and thereby smooths out any possible problems when tenants are moving in and out of our properties. A.Warwick...
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Was this helpful? Yes
Feb 22,2017
Minithumbup
By: 'Callum'
Feb 22,2017
0 people found
this helpful
Really great--thanks Mark--responded to emails very quickly and generally was on top of things. Easy pick-up of keys on moving-in day....
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Was this helpful? Yes
Feb 21,2017
Minithumbup
By: 'Dinara'
Feb 21,2017
0 people found
this helpful
I had a pleasant stay thanks to friendly, professional, efficient service. All the members of the team are considerate and kind. Thank you!...
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Was this helpful? Yes
Jan 31,2017
Minithumbup
By: 'Shelby'
Jan 31,2017
0 people found
this helpful
Mark has been an excellent help and a pleasure to work with! Very honest and attentive. Would recommend Living Residential because of him....
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Was this helpful? Yes
Oct 11,2016
Minithumbup
By: 'Simona Divisova'
Oct 11,2016
0 people found
this helpful
Very professional attitude, fast and efficient approach. I felt like being well looked after. Thank you for getting us started in a new place!...
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Was this helpful? Yes
Jul 15,2016
Minithumbdown
By: 'BV'
Jul 15,2016
1 people found
this helpful
THE WORST AGENCY EVER! I contact the agency to help me with finding a new apartment. This guy wasn't professional at all. He picks up his phone with 'hea' and then he says I don't have time now. Ok then why do you pick up your phone?? Later I called for another place that I was interested, again very rude! Then I get a call from him yelling at me!!!! 'Why do you call me so much!!! I was so shocked...I told him that I didn't call him because I was at work and kindely asked him NOT call me back w...
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What agent could do to change your mind?
EXTREMLY BAD
Attached Files
Comment on agent fees
EXTREMLY BAD
Was this helpful? Yes
By: Jason Werter
Jul 15, 2016
View all comments (1)
I have just taken a listen to the phone calls and phone logs to confirm your comment, I can see from the call log that we received a call from you 2 at 10.15am and listening to that call the negotiator advised you that we were awaiting for keys and we will contact as soon as we got the keys in our office to arrange a viewing on the property. I can then see we received a miss call from you at 2.34 and then negotiator called you back at that time and I can confirm that the conversation did not sta ...
Apr 25,2015
Minithumbup
Jason Werter
By: 'Satisfied Customer'
Apr 25,2015
0 people found
this helpful
The service we received from Living Residential has been amazing. Even though we didn't get the first property that was shown to us, Jason and Mark were quick to contact us regarding other offers that were suitable to us. They responded quickly to e-mails and were efficient with their dealings - you always get the feeling that they are happy to help....
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Was this helpful? Yes
Apr 17,2015
Minithumbup
Jamie Gurvitz
By: 'Leah Cope'
Apr 17,2015
0 people found
this helpful
Really helpful guys. I called them millions of times and they were always happy to help and answer the concerns of all my flatmates. Leah...
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Was this helpful? Yes
Mar 13,2015
Minithumbdown
By: 'Aidan.d'
Mar 13,2015
1 people found
this helpful
Absolutely disgusting. I am working with a solicitor following my dealings with this company they are a disgrace. Do not use them!!...
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What agent could do to change your mind?
Not helpful in the slightest. A disgrace
Attached Files
Comment on agent fees
Not worth any fees. A month into tenancy and still have not received an inventory. Lots of unanswered questions. Poor service. Simply money grabbers.
Was this helpful? Yes
Areas covered
  • NW6
  • West Hampstead
  • NW8
  • Cricklewood
  • NW3
  • Hampstead
  • NW4
  • Kilburn
  • W9
  • Belsize Park
  • W2
  • St Johns Wood
  • N2
  • Notting Hill
  • NW2
  • East Finchley
  • NW7
  • Watford
  • NW11
  • Maida Vale

NALS TDS SAGEagent The Guild


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
23 0 31 4 2 0 2 0 3 1

Job vacancies

Please see a list of jobs available

Agent Fees

Selling commissions

Sole Agency 1.5% inclusive of vat
Multiple Agency 2.4% inclusive of vat

Letting Fees
Sole agency let only 9% Inclusive of Vat (7.5% plus vat)
Multiple Agency let only 10.8% inclusive of vat (9% plus vat)
Management fee sole 4.8% inclusive of vat (4% Plus vat)
Management fee Multiple 6% inclusive of vat (5% plus vat)
Last updated at 10:50 AM 22/02/2017 by Jason Werter

Complaints Procedure

We belong to the Ombudsman of Estate agents and any complaints to be emailed to the company director Jason@livingresidential.com we aim to reply within 24 hours to any complaints
Last updated at 10:50 AM 22/02/2017 by Jason Werter

Awards won by Living Residential

Individual Branch Awards

Ramona Sebastian - no image available Ramona Sebastian
Management Department
11 reviews

About Ramona No description set View full profile
Jason Werter - no image available Jason Werter
Director/Sales & Lettings Department
34 reviews

About Jason No description set View full profile
Jamie Gurvitz - no image available Jamie Gurvitz
Lettings Negotiator
8 reviews

About Jamie No description set View full profile

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