• Joseph Gervin
    Joseph Gervin
  • Karon Murphy
    Karon Murphy
  • Vicky Vanner
    Vicky Vanner
  • Kathryn Merrie
    Kathryn Merrie
  • Peter Nuttall
    Peter Nuttall
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    Jane Moss
  • Sophie Menzies
    Sophie Menzies
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    Mollieann Spencer
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    Rob Kalitkin
  • claim your profile
    Jan Kalitkin
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    Rob Kalitkin
Thank you for your interest in LPS services. LPS are members of National Landlord Association Preferred Suppliers (NLA), UK Association of Letting Agents (UKALA), The Property Ombudsman (TPO) and our Read full description...Thank you for your interest in LPS services. LPS are members of National Landlord Association Preferred Suppliers (NLA), UK Association of Letting Agents (UKALA), The Property Ombudsman (TPO) and our In-house Solicitor is registered with LPS at the Law Society and Solicitors Regulation Authority (SRA). We know home owners become Landlords for a variety of reasons, from job relocations, changes in personal circumstances or for the development of their portfolio for say pension purposes. We also appreciate that making the decision to rent your property isn't always easy, and that it can be a legal and taxation minefield. LPS has an in-house solicitor who is also a Director so you can be assured of our professionalism and knowledge of Property Law and management. As a paying member of UKALA our client account is insured by Client Money Protection (CMP) ensuring peace of mind for your monies and deposits. At LPS we can take all of these worries away. With 7 years specialist experience, we are confident that we can provide you with the best possible service in the area. We will market your property extensively through our own website, along with rightmove.co.uk, globrix.com, primelocation.com findaproperty.com. We will also advertise in local media and arrange for one of our eye catching to let boards to be erected. However we find that our prominent high street office and our well trained motivated letting staff are out best marketing tool. Whether you have 1 or 150 properties, LPS can offer you the very best service, help and support. All prospective tenants are vetted via Legal4Landlords credit referencing agency and we pride ourselves on our commitment to move your tenant in within 5 working days of application. We are also proud of our "fast track" letting service to tenants, which means we can, under the right circumstances, move tenants into a property within 24 hours. In an increasingly competitive market, our business continues to grow and we are currently experiencing a marked increase in the number of properties we let, and we re-let over 90 % of properties within 3 weeks of instruction. If you wish to discuss a free market appraisal or obtain further details of our services, please do not hesitate to contact us.
 
Properties for sale
Properties for rent
Jun 23,2017
Minithumbup
Joseph Gervin
Vicky Vanner
By:
Jun 23,2017
0 people found
this helpful
Joe and Vicky are really excellent with getting stuff sorted. Especially for overseas clients. You need someone you can trust...
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Comment on agent fees
Reasonable
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By: Joseph Gervin
Jun 23, 2017
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Thanks Colin. We know it isnt always a straight road with property management but working hard for clients like you is what drives us forward. Thanks for your continued support! ...
Jun 23,2017
Minithumbup
Joseph Gervin
Rob Kalitkin
By:
Jun 23,2017
0 people found
this helpful
LPS have been wonderful. Friendly, communicative and efficient. Exactly what you need in an estate agent. They made selling the house incredibly easy, it was almost fun! I would certainly use them again in the future and I recommend them whole heartedly....
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Comment on agent fees
Very fair rate and certainly value for money.
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By: Joseph Gervin
Jun 23, 2017
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Cheers Tris. Thanks for you and Elana's support and instructions! ...
Jun 22,2017
Minithumbup
By:
Jun 22,2017
0 people found
this helpful
Excellent service - great communication at all times and got a v good price secured for my property - strongly recommend to all...
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Comment on agent fees
V reasonable
Was this helpful? Yes
By: Joe Gervin
Jun 23, 2017
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Thanks Ryan. Always great to know that our sellers are happy with our service. Thanks for your instructions and good luck in your new adventures! ...
Jun 22,2017
Minithumbup
Vicky Vanner
By:
Jun 22,2017
0 people found
this helpful
I wanted a complete property solution. LPS and Vicky have provided a service second to none. No request is too big or too small. I could not recommend them highly enough....
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Comment on agent fees
The agents fees are in line with what I expect. I am sure that there are cheaper options out there but I don't want a cheaper service!
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By: Vicky Vanner
Jun 22, 2017
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Thanks for your positive feedback Chris ...
Jun 22,2017
Minithumbup
Jan Kalitkin
By:
Jun 22,2017
0 people found
this helpful
I have found Jan and LPS in general has provided a friendly, honest and reliable service to me as a landlord. I have struggled previously with good and prompt communication but LPS is always available to answer mine and my tenants queries....
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Comment on agent fees
Good value fees for the service provided.
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By: Joe Gervin
Jun 23, 2017
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Thanks Sri. We know it isnt always easy working with large corporate agents and hopefully working with an independent agent like LPS brings back your trust in the job we do! Cheers! Joe ...
Jun 22,2017
Minithumbup
Karon Murphy
Vicky Vanner
By:
Jun 22,2017
0 people found
this helpful
Great Service all round. Vicky and Joe always get my queries resolved pretty quickly. InTheLoop is a great service where we can check our statements online 24/7. Nice one guys!...
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By: Joe Gervin
Jun 23, 2017
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Cheers Jane. Thanks for instructing us! ...
Jun 22,2017
Minithumbup
Rob Kalitkin
By:
Jun 22,2017
0 people found
this helpful
We thought these guys had the best sales package on offer for no upfront cost. The Sales Manager Rob was very thorough and knew the area really well. The photos were great and we managed to achieve above asking price which was a bonus. Definitely sell with these guys in the future....
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Comment on agent fees
Lower than average.
Was this helpful? Yes
Jun 22,2017
Minithumbup
Vicky Vanner
Karon Murphy
By:
Jun 22,2017
0 people found
this helpful
Highly recommend LPS. Very professional and thorough in their work. The staff are easy to get hold off when in need and provide excellent customer service....
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Comment on agent fees
Agents fees are very reasonable compared to alternatives in the market.
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By: Joe Gervin
Jun 23, 2017
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Cheers Garreth. Always a pleasure to work with you. ...
May 09,2017
Minithumbup
By:
May 09,2017
0 people found
this helpful
I would like to thank the staff for getting my problem sorted an the company that came to do my boiler, was great, very good communication and did a fab job very pleased Thank you...
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By: Joseph Gervin
Jun 22, 2017
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Thanks Chell. Always nice to hear positive comments which we strive for! Team LPS ...
Dec 14,2016
Minithumbdown
Kathryn Merrie
Peter Nuttall
By:
Dec 14,2016
11 people found
this helpful
We were supposed to rent a flat from them, paid the agency fees and then the deposit straight away, and they stole our money! We've been asked to pay the deposit for flat straight away. No receipt was given, no terms and conditions explained. Nobody has ever explained how the documents are supposed to be checked or what the process is. During the all the checks, they never bothered to call us and give us the updates on the guarantor's check, nobody ever bothered to call us back, even though we...
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Mar 17,2016
Minithumbdown
By:
Mar 17,2016
29 people found
this helpful
When my letting agent, P* N*, was unable to answer questions, such as when the heat would be repaired, he directed me to V* and told me to contact her. When the hot water heater was broken, the electricians called Vicky and told her it would be 70£ for the part that needed replaced. I emailed V* five times after that day asking when it would be fixed and she did not respond to a single email. That was 3 weeks ago. Perhaps the letting agents always say - Just email Vicky - and then V* i...
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By: Joe Gervin
Mar 17, 2016
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Dear SM Would you like to email me directly to sort your maintenance issues. I am very sorry you have found the care of your repairs below standard and we would like to make sure this is rectified. Can you email me please on joe@liverpoolpropertysolutions.com. Joe ...
Sep 03,2015
Minithumbup
Sophie Menzies
Karon Murphy
By:
Sep 03,2015
1 people found
this helpful
A huge thanks to all the staff at LPS on Picton Rd. I would especially like to thank Sophie, Karen and Joanne for all their help and support. They did everything possible to help and all in all were outstanding. If I need to use another letting agent then it will most definitely be LPS. Thanks Everyone.....
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Comment on agent fees
Average fee.
Was this helpful? Yes
By: vicky Vanner - Executive Manager
Sep 03, 2015
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Thanks Karl for the positive feedback. I am happy that you where pleased with our service. ...
Aug 18,2015
Minithumbup
Vicky Vanner
By:
Aug 18,2015
1 people found
this helpful
LPS were very quick & efficient dealing with my tenancy. There were no snags/problems & I was in the property within a couple of weeks. There were a few maintenance issues that required attention & were all sorted promptly. I have had to return with further issues within the first few months but all have been sorted by Vicky & the team without any problems. I would definitely recommend LPS....
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By: Vicky Vanner - Executive Manager
Aug 18, 2015
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Thanks for your feedback Greg, much appreciated. I'm happy all maintenance issues have been dealt with for you. ...
Aug 16,2015
Minithumbup
Vicky Vanner
Sophie Menzies
By:
Aug 16,2015
1 people found
this helpful
LPS have been managing property for me throughout Liverpool and the Wirral for 18 months. I have predominantly dealt with Vicky and Sophie and am pleased with their level of communication, responsiveness and pro-activity. My experience is that the standard of service I have received from LPS (and the staff mentioned) is improving continually which gives me confidence regarding my current portfolio and any future additions to it. I like their web-based system whereby a landlord is able to hav...
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Comment on agent fees
Perfectly happy with their level of fees against standard of service. I think they are good value.
Was this helpful? Yes
By: Vicky Vanner - Executive Manager
Aug 18, 2015
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Thanks Guy for your feedback. I am happy that you are happy with our service. I look forward to long working relationship. ...
Aug 15,2015
Minithumbup
Vicky Vanner
Sophie Menzies
By:
Aug 15,2015
1 people found
this helpful
Having used LPS for the past 12 months they have undertaken everything we would want a letting agent to do. The staff Vicki and Sophie have been very responsive to queries when asked. we shall continue to use as and when we purchase additional properties.The only suggestion I mention would be clearer monthly statement for landlords....
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By: Vicky Vanner - Executive Manager
Aug 18, 2015
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Thanks Dee for your feedback, I'm sorry you don't find our landlord statements clear. I will mention this to our software provider. ...
Aug 13,2015
Minithumbup
Sophie Menzies
By:
Aug 13,2015
2 people found
this helpful
Found all staff professional and very friendly.Due to unforseen circumstances I had to withdraw my property from being managed by them.I would not hesitate to use them again when the time comes. I have already recommended them to a neighbour of mine!...
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By: vicky Vanner - Executive Manager
Aug 13, 2015
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Thanks Victoria for you positive feedback, I am really happy that you was happy with our service. hopefully see you again next time your property is available ...
Aug 13,2015
Minithumbup
Karon Murphy
By:
Aug 13,2015
2 people found
this helpful
I cannot fault everything that Karon at first, and then Joanne, have done for us. The service has been absolutely fantastic with professional advice and support all the way through. We have been made to feel so welcome and part of a team. I have been renting out properties for many years and in many locations. This service is the best by a country mile. The best part is that we feel in safe hands which is so important as, due to circumstances, we are effectively absentee landlords....
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Comment on agent fees
No issues.
Was this helpful? Yes
By: vicky Vanner - Executive Manager
Aug 13, 2015
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Thanks David for your positive feedback. I am really pleased you are happy with our service and look forward to a long & happy working relationship ...
Jun 24,2015
Minithumbup
Sophie Menzies
By:
Jun 24,2015
2 people found
this helpful
Really helpful and quick service, all checks were done quickly as soon as we decided we wanted the property and we were informed straight away, let us choose the date when we were ready to move in and held it for us until then. Always there for any help or questions!...
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Jun 05,2015
Minithumbup
Karon Murphy
Vicky Vanner
By:
Jun 05,2015
2 people found
this helpful
excellent communication with all staff, no hidden charges which was really annoying with other letting agents, I had problems with a previous tenant leaving electric and gas in arrears, this was sorted within hours never mind days, brilliant agency to deal with....
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By: Joe
Jun 05, 2015
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Dear Mychel Thank you very much for your very kind review. We do endeavour to work to make sure our landlords and tenants are both equally happy. If you ever need anything else please do not hesitate to contact us, or our out of hours emergency phoneline. Regards City LPS Team ...
May 25,2015
Minithumbup
Sophie Menzies
By:
May 25,2015
1 people found
this helpful
After being let down by another letting agency, we are delighted with the service provided by LPS. Everything has been dealt with very efficiently, and Sophie has been fantastic. We would highly recommend them!...
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By: Vicky Vanner - Executive Manager
Aug 18, 2015
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Thanks Amy for your positive feeedback. I am happy that we have been able to assist you ...
Jan 22,2015
Minithumbup
Vicky Vanner
By:
Jan 22,2015
1 people found
this helpful
Having used agents in the past to market my properties with not very good results but also not having the time to market them myself I decided to give LPS a go. I had a property in L15 that was available to rent so I spoke to Vicky Vanner in the Wavertree Branch and set up a meeting at the property. I found Vicky to be very professional and straight to the point cutting out all the normal rubbish you hear from a lot of agents, she knew the market well and was realistic in what she felt the p...
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By: Vicky Vanner - Lettings Manager
Feb 13, 2015
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Thanks Mike for your positive comments ...
Jan 21,2015
Minithumbup
Karon Murphy
Vicky Vanner
By:
Jan 21,2015
1 people found
this helpful
I have had nothing but great and positive service from LPS. I am a landlord and LPS were recommended to me by a fellow friend who also owns properties in South Liverpool. Rent is always paid on time and if it is late, the staff chase it up accordingly. The staff at both Liverpool branches are always very supportive and helpful. Those in particular are Karon, Vicky and Sophie. They always have a positive outlook and provide lots of knowledge within the company. I wouldn't hesitate recommend...
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By: Vicky Vanner - Lettings Manager
Feb 13, 2015
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Thanks Mr Lawrenson for you kind words, I am very happy that you are pleased with our services ...
Aug 10,2014
Minithumbup
By:
Aug 10,2014
1 people found
this helpful
I am a landlord living abroad and I am delighted with the service in which LPS has provided me within such a short space of time. Javed from LPS is professional and very efficient in his work. Communication via email has been great especially with the time difference for me. Javed thoroughly documented the condition of my property after tenant departure and guided me on procedures for selling my property. I have been very happy with the quick action taken to find and move in a new tenant. Jave...
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Jul 16,2014
Minithumbup
By:
Jul 16,2014
1 people found
this helpful
I don't have cause to talk to LPS very often since I first engaged them to manage my apartment but when I do they have always been polite and quick to respond to any queries. For the most part I simply wait for the rent to arrive in my bank account every month which is exactly the way I want it to be :)...
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Jun 25,2014
Minithumbup
By:
Jun 25,2014
2 people found
this helpful
The service from LPS particularly Mr Javed Hussain was outstanding. We met with a few problems during the period of our lease (personal and NOTHING to do with LPS directly) and Mr Hussain could not have been more helpful. LPS are so easy to contact, I never had to wait for a phone to be answered or an email response which made the whole experience of dealing with LPS a pleasure. A big thank you to a great agency who I would certainly deal with again....
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Jun 16,2014
Minithumbup
Vicky Vanner
By:
Jun 16,2014
3 people found
this helpful
I have had some difficulties with one of my tenants- not paying; council in arrears to name but a few. I am pleased to say that Vicky has been very robust in dealing with matters on my behalf and has never given up. She clearly understands the market in which we are operating and has worked very hard to find me a solution which I am pleased to say has resulted in all arrears being paid in full....
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By: Vicky Vanner - Lettings Manager
Jun 18, 2014
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David, I am pleased we got the right result in the end. I look forward to a long and happy working relationship with you & your properties. ...
Jun 06,2014
Minithumbup
By:
Jun 06,2014
3 people found
this helpful
I cannot recommend Liverpool Property Solutions highly enough. They processed my application to let one of their properties promptly, one the same day that I completed the forms, and put myself and my partner at ease with their friendly and open manner. During my application they made regular phone calls to me to inform me of communications from the prospective landlord, of the progress of my credit checks, and were open and honest about all aspects of the letting procedure; making me feel that ...
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By: Vicky Vanner - Lettings Manager
Jun 09, 2014
View all comments (1)
Hi Faye Thank you for the positive feedback, we are pleased that you where happy with our service. ...
Apr 14,2014
Minithumbup
Vicky Vanner
By:
Apr 14,2014
4 people found
this helpful
Vicky was a great help.she couldn\'t have done more.she was fast and effective.agood result.would recommend. l.p.s to others....
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By: Vicky Vanner - Lettings Manager
Apr 14, 2014
View all comments (1)
Thank you Sheena for your kind words. I am glad you are happy with our service ...
Apr 05,2014
Minithumbup
By:
Apr 05,2014
4 people found
this helpful
I was previously with a different agent who became bankrupt and let me with a large mess. I contacted LPS who arranged to meet at the property and very quickly we came up with an action plan to resolve the problems. They have demonstrated a professional, warm and helpful approach and feel reassured that my property is in their hands....
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By: Vicky Vanner - Lettings Manager
Apr 14, 2014
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Hi Martin, thank you for your comments and I am so glad to hear that you are happy with our services. I look forward to a long & happy working relationship. ...
Mar 07,2014
Minithumbdown
By:
Mar 07,2014
34 people found
this helpful
Steer clear of this company. They left me and my partner standing in the freezing cold at a viewing we arranged because they couldn\'t be bothered to phone us to let us know they weren\'t coming. Not only that, they didn\'t return my phone message when I phoned to ask them what had happened. Utterly dreadful service and not customer focused at all. Avoid at all costs....
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By: Vicky Vanner - Lettings Manager
Mar 18, 2014
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Hi, I am extremely sorry that you have had a bad experience with are company. Can you please tell me the property address & date of viewing so I can see which member of staff was due to attend and get to the bottom of this ...

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Job vacancies

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Agent Fees

Full Management: 8% subject to minimum of £45 a month
Finders Fees: Two weeks rent subject to minimum of £295
Let Only Fees: Two weeks rent subject to a minimum of £375
Sales: 1 % subject to a minimum of £1200.00
All prices are plus VAT and can be negotiable depending on the circumstances.
Last updated at 12:32 PM 23/06/2017 by allAgents

Complaints Procedure

Our first port of call is our general manager: vicky@liverpoolpropertysolutions.com
Last updated at 12:32 PM 23/06/2017 by allAgents

Awards won by Liverpool Property Solutions

Individual Branch Awards

Liverpool, L15 4LF


City Centre Liverpool
28 Exchange Street East, Liverpool L2 3PH
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115 Picton Road, Liverpool L15 4LF
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