• Giuseppe  Lopiccolo
    Giuseppe Lopiccolo
  • Essie Barnett
    Essie Barnett
  • Hema Kainth
    Hema Kainth
  • Eddie  Patricio
    Eddie Patricio
  • Jamal  Joseph
    Jamal Joseph
Lion Yard Lettings are property letting agents in Clapham specialising in managing investment property for landlords and letting property in South West London. Our letting agency was established in 2011 as Active Letting London, we changed out name to Lion Yard Lettings in 2015.

We started life working from a shared serviced office in Wandsworth and have grown our portfolio considerably working with property landlords based locally, nationally and internationally with varying sized property po
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10 Lion Yard, Tremadoc Road
Clapham,London
Greater London
sw4 7nq
0207 6226412

 
Website not available Properties for sale
Properties for rent
Oct 26,2017
Minithumbup
Eddie Patricio
Giuseppe Lopiccolo
By: 'Alex'
Oct 26,2017
0 people found
this helpful
Eddie and Giuseppe are both very nice and helpful. As long as you make them aware of the problems you can encounter with your accommodation, they will do their best to solve them. They also have a very efficient maintenance team....
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Sep 20,2017
Minithumbdown
By: 'Andrii'
Sep 20,2017
0 people found
this helpful
As a management agency they are mediocre at best. Giuseppe Lopiccolo promises a lot, but not doing much. They often leave their tenants on their own with the property's problems. In our case they even forgot to return the deposit at the end of tenancy, which resulted in a deposit dispute. So my advice - avoid them at any cost!...
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By: Lion Yard Lettings
Sep 21, 2017
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Dear Andrii, Thank you for your comments. I can assure you that Lion Yard Lettings had not forgotten to return your deposit. The slight delay was because we required quotations to repair the damages identified on your check-out report. Unfortunately when there are damages we must follow a process to ensure that we can propose the correct amount of deductions. You were aware of the damages and the entire process was completed and the refund amount agreed and returned to your accoun ...
Aug 23,2017
Minithumbup
Hema Kainth
Giuseppe Lopiccolo
By: 'Anonymous'
Aug 23,2017
0 people found
this helpful
Great service and apartment. They were very helpful from the start. They furnished the already beautiful place with new furniture and new washer/dryer. Even during the sign up process they helped me with everything. From referencing to e-payments they walked me through every step at the office. My stay was wonderful as well. They quickly resolved any minor problems at the place. Even the maintenance guys were very competent. I highly recommend lion yard lettings....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 03,2017
Minithumbup
By: 'Karruckter Properties'
Aug 03,2017
0 people found
this helpful
It is always a pleasure to deal with Giuseppe as he is always on hand for me to ask daft questions. Very knowledgeable about the market place and helpful with the finer points of contracts as legislations change. I will definitely use Lionyard again....
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Comment on agent fees
They are very competitive if not cheaper, I feel I get my moneys worth, so no complaints at all.
Was this helpful? Yes
May 08,2017
Minithumbup
Giuseppe Lopiccolo
By: 'Chiara'
May 08,2017
1 people found
this helpful
I haven't that much experiences with agencies or agents but personally Eddie has been outstanding! Always kind, patient and efficient!...
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May 05,2017
Minithumbup
By: 'Eran'
May 05,2017
0 people found
this helpful
Lion Yard were really helpful and informative when helping me with moving into my new room. They have also been really quick with fixing any problems that we have had! Would definitely recommend them to friends, as they are very relaxed whilst being very helpful at all times....
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Comment on agent fees
Agent fees are a bit high.
Was this helpful? Yes
Apr 27,2017
Minithumbup
By: 'L'
Apr 27,2017
0 people found
this helpful
We've recently rented a property with Lion Yard Lettings and it's been a straightforward and positive experience. All the people we've had contact with have been professional, helpful and honest....
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Comment on agent fees
Fees are transparent and fair
Was this helpful? Yes
Apr 27,2017
Minithumbup
Giuseppe Lopiccolo
By: 'Conor'
Apr 27,2017
0 people found
this helpful
Very professional service. I was desperate to get a place as soon as possible & I feel like the team went above & beyond to help me. Highly recommend!...
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Apr 26,2017
Minithumbup
Giuseppe Lopiccolo
By: 'Adam'
Apr 26,2017
0 people found
this helpful
Excellent and efficient service. Guiseppe was friendly, genuine and easily contacted. Was accommodating for visiting the property and the property is excellent...
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Comment on agent fees
Fair
Was this helpful? Yes
Apr 25,2017
Minithumbup
Eddie Patricio
Hema Kainth
By: 'Kaisa Suomalainen'
Apr 25,2017
0 people found
this helpful
I was looking for a flat and got an email from Hema Kainth. I was being introduced to this beautiful renovated 1 bedroom flat in Peckham. I met Eddie Patricio at the flat and totally loved the laidback but very professional attitude that Eddie had. He was able to tell me a lot about the flat and i was convinced. I told I was interested, and then Hema Kainth started contacting me about the flat. I loved the fact that Hema was so friendly over the phone, she was also a true professional. I felt li...
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Comment on agent fees
very reasonable, would use their services again if I ever need to.
Was this helpful? Yes
Jan 06,2017
Minithumbup
Giuseppe Lopiccolo
By: 'Renaissance Management Partnership'
Jan 06,2017
0 people found
this helpful
We entrust Giuseppe and the team with 20 of our properties. They manage a range of actives on our behalf including maintenance and tenant on-boarding with 100+ tenants it can be a challenge but Lion-Yard always step up and deliver. They keep fee's low and service standards high, a winning combination. Our business is growing and with the continued support of Giuseppe and the team we are confident of greater achievements....
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Comment on agent fees
good
Was this helpful? Yes
By: Essie Barnett
Jan 06, 2017
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Thank you for your review. We rely on your feedback to ensure we are meeting the needs of both our landlords and tenants. We want to know if you are happy with the service we provide and if you would recommend us as an agent. ...
Dec 20,2016
Minithumbup
By: 'Niran'
Dec 20,2016
0 people found
this helpful
Opened at the weekend so I could collect my keys as I couldn't do so during normal opening hours. Really helpful and swift replies to any house issues....
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By: Essie Barnett
Jan 06, 2017
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Thank you for your review. We rely on your feedback to ensure we are meeting the needs of both our landlords and tenants. We want to know if you are happy with the service we provide and if you would recommend us as an agent. ...
Dec 30,2015
Minithumbup
Giuseppe Lopiccolo
By: 'Dominika'
Dec 30,2015
0 people found
this helpful
Giuseppe is an excellent agent.Very helpful and responding to all enquiries and any problems in flat quickly.Highly recommended....
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Was this helpful? Yes
Dec 03,2015
Minithumbup
Hema Kainth
By: 'PAUL STINSON'
Dec 03,2015
0 people found
this helpful
Lionyard lettings have always been very diligent when reporting any issues to them making sure your issue is looked into for a quick resolution, communication is always key in anything and this is something they do well at keeping the tenant informed....
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Comment on agent fees
I found the fees to be very reasonable compared with a lot of other agents who in affect do the same searches.
Was this helpful? Yes
Dec 03,2015
Minithumbup
Hema Kainth
By: 'PAUL STINSON'
Dec 03,2015
0 people found
this helpful
Lionyard lettings have always been very diligent when reporting any issues to them making sure your issue is looked into for a quick resolution, communication is always key in anything and this is something they do well at keeping the tenant informed....
read full review
Comment on agent fees
I found the fees to be very reasonable compared with a lot of other agents who in affect do the same searches.
Was this helpful? Yes
Oct 09,2015
Minithumbup
Giuseppe Lopiccolo
By: 'Eva S.'
Oct 09,2015
0 people found
this helpful
During our property search we were in contact with several agencies, and Lionyard was by far our best experience. Giuseppe was very helpful from the start - he arranged a visit on a very short notice, and when we made an offer he continuously kept us informed about the status of our request. Once we were informed that we got the property, Giuseppe arranged for everything to move along quickly, and a couple of days later we could move in. Overall we feel that we were always fully aware of what w...
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Was this helpful? Yes
Aug 27,2015
Minithumbup
Hema Kainth
By: 'Damian Sloper'
Aug 27,2015
0 people found
this helpful
I have been using Giuseppe and Lion Yard Lettings since around 2012. I am very satisfied with the level of service provided, all tenants are vetted professionally and as such I have never had any issues with tenants. The service provided is great value for money and rents are paid on time every time. I can thoroughly recommend Lion Yard Lettings to anyone looking for a letting agent, I have used a few in the past and none have provided a better service than I get now....
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Comment on agent fees
I have been using Lion Yard Lettings since 2012 I have found their level of service to be excellent. New tenants found quickly and all the reference checks etc. carried out properly. I have always had good tenants and never had any problems. All maintenance issues have been sorted out very efficiently. Rent has always been paid on time. I can thoroughly recommend Giuseppe and Lion Yard Lettings to anyone looking for an agent.
Was this helpful? Yes
Jan 27,2014
Minithumbup
By: 'C Richardson'
Jan 27,2014
0 people found
this helpful
Very courteous and efficient service. No complaints fronm our tenants, any issues have been dealt with swiftly and with the minimum of dusruption to our tenants. Giuseppe always contacts us if there ae any issues with the flat, and he always replies promptly to our emials/phone calls....
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Jan 24,2014
Minithumbup
By: 'Walter Davis'
Jan 24,2014
0 people found
this helpful
Giuseppe has looked after my property since I purchased it in July 2012. He has been excellent in dealing with the tenant, her housing benefit and any maintenance matters that arise, all in a cost effective way. Happy to recommend them to other landlords....
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Jan 23,2014
Minithumbup
By: 'Adele'
Jan 23,2014
0 people found
this helpful
I am very very satisfied with the service provided by Active Lettings. All the staff I\'ve encountered were very prompt and professional and thorough. Giuseppe and went beyond the call of duty on several occasions, Hema as well. They worked hard to ensure that my property is not only well looked after and tenanted by quality tenants, but also void-free and that all my requests were attended. Highly recommend....
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Was this helpful? Yes
Jan 22,2014
Minithumbup
By: 'Damian Sloper'
Jan 22,2014
1 people found
this helpful
I have been using Active Letting now for about 2 years, they manage several of my properties and I have found them to be very reliable and the do a great job with the full let and manage service. Giuseppe has been a pleasure to work with over the last couple of years, often providing his opinion on rental returns on prospective property purchases. I can totally rely on him to provide an honest reliable service....
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Feb 20,2013
Minithumbup
By: 'James Schumann'
Feb 20,2013
2 people found
this helpful
I\'ve been using Active Lettings for several months, to manage three of my properties in South London. Having had some very bad experiences with London letting agents, I am pleased to have found a company that is professional and reliable. I have found Giuseppe to be a pleasure to work with, courteous and reliable. Any maintenance issues have been dealt with promptly and their rates are competitive. I can definitely recommend Active Lettings....
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Feb 15,2013
Minithumbup
By: 'David Roylance'
Feb 15,2013
0 people found
this helpful
I happily endorse Active Lettings who have gone above and beyond in their service for me. Although I had tenants already in place they have relieved me of the hassle of being based outside of London but dealing with tenants within. Many potential problems have been anticipated and avoided thanks to Active Lettings....
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Feb 06,2013
Minithumbup
By: 'Am Kainth'
Feb 06,2013
1 people found
this helpful
As an investor and London landlord I was previously very disillusioned by the extortionate management fees and hidden extras that many London letting agencies charge - often to simply pay for their expensive high street offices and fancy cars. I wanted to retain the services of a property management company who could manage my property assets and customers (tenants) in a highly efficient and systemised manner, so that I could concentrate on developing other investment opportunities. Active...
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Feb 06,2013
Minithumbup
By: 'Tim Forber'
Feb 06,2013
0 people found
this helpful
Active Lettings have been absolutely brilliant in every respect. Clear advice and cost structures, together with reliability and proper attention to detail. I have had dealings with other more expensive agents and would describe the service provided by Fraser and Guiseppe as second to none. I would recommend their services to any landlord whether for just one property or a portfolio....
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Feb 06,2013
Minithumbup
By: 'Luke Skelton'
Feb 06,2013
0 people found
this helpful
Active Lettings have been proactive in all areas of lettings and it confirms my wanting to have the property fully managed for the first time. They have been professional and quick to respond in all instances. Would thoroughly recommend....
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Feb 06,2013
Minithumbup
By: 'N Dawson'
Feb 06,2013
0 people found
this helpful
First rate service, efficient, well communicated and oversaw the refurbishment, letting and continued management. I\'d use the company again....
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Dec 02,2012
Minithumbup
By: 'Grace Obar'
Dec 02,2012
1 people found
this helpful
Active Letting London is managing all my properties. The service that they provide for their clients, is second to none. I have dealt with other letting agencies in the past, so I can confirm that Active Letting provides a superb excellent service for landlords. I have had rest of mind since they have been managing my properties; mainly because of their transparency and professionalism of handling any issues regarding the properties. For example, they continously liaise with the tenants and lanl...
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Nov 28,2012
Minithumbup
By: 'Anita Morris'
Nov 28,2012
0 people found
this helpful
Active Letting London have been absolutely brilliant to work with. I chose to move to them as their costing structure for managed properties is really good value. They found me new tenants within a week and having vetted them - then managed a move in day for the day after my previous tenant moved out, so I had no rental loss. But the best thing that Giusseppe did was to review my flat, advise on works needed to update/improve and then managed the work with competitively priced workmen - all fini...
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Nov 26,2012
Minithumbup
By: 'Adele'
Nov 26,2012
0 people found
this helpful
Eppe is prompt and patient which goes a long way in managing the whole letting process through to tenant relationship. A bonus for future would be if Active Lettings had local trade contacts in Bromley as that will help with on going management....
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Areas covered
  • SW1
  • SW4
  • SW8
  • Central London
  • SE1
  • East London
  • SE11
  • SW11
  • WC2
  • SE17
  • EC4
  • W1
  • SE5

UKALA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 0 12 1 0 0 0 0 4 0

Job vacancies

Please see a list of jobs available

Agent Fees

Letting fee = 7.2% INCLUDING VAT of annual rent (equivalent to 6% plus VAT) - this includes all aspects of letting and tenancy contract. There are no hidden or extra fees.
Full management fee = 7.2% INCLUDING VAT of rent received (equivalent to 6% plus VAT) - this includes an inspection every 6 months and all other aspects of management. There are no hidden fees.
Combined let and manage fee = 10.8% INCLUDING VAT of rent received (equivalent to 9% plus VAT). There are no one off let fees and this includes full management.

Tenant application fees: Β£180 INCLUDING VAT

Other fees:

Tenancy agreement renewal Β£180 INCLUDING VAT (if needed, there is no cost to let the tenancy agreement to roll over)
Gas Safety Certificate = Charged at cost
EPC (Energy Performance Certificate) = Charged at cost
Electric Certificate = Charged at cost
Check-in/out = Charged at cost
Last updated at 2:55 PM 25/04/2017 by Hema Kainth

Complaints Procedure

Our policy

Lion Yard Lettings Ltd is committed to providing the highest levels of care to all our customers. If you are in any way dissatisfied with our service, then please let us know as soon as possible. This will help us to continually improve our service to you.

What to do if you have a complaint

Please contact us at the above address, detailing the nature of your complaint. We would ask you to provide your contact details, and indicate your preferred method of communication, e.g. telephone, email. Our complaints procedure
?Complaints can be made by letter, fax, email or telephone. ?We will acknowledge receipt of your complaint, using your preferred method of communication, within three working days. ?We take all complaints seriously and aim to address your concerns thoroughly, promptly, and politely.
?Complaints should normally be directed to the member of staff with whom you have been dealing, in order to allow them to explain what actions have been taken and to help resolve your concerns. If you prefer, you may ask for the name of their line manager and direct your complaint to them.
?We aim to resolve all customer complaints as quickly as possible. The length of time will depend on the issues involved. If it is not possible to reach a prompt conclusion, we will contact you with an explanation, and set out expected timescales by which matters should be resolved.
?Any correspondence will be treated in confidence. An exception will be made in the event that a third party is implicated by your complaint, and we need to discuss the details of your issue with them in order to reach a satisfactory conclusion.
?We aim to resolve all our customer complaints internally. If, however, you are not satisfied with the outcome of our complaints procedure, then please contact The Property Ombudsman.
Last updated at 2:55 PM 25/04/2017 by Hema Kainth

Awards won by Lionyard Lettings

Individual Branch Awards

Giuseppe  Lopiccolo Giuseppe Lopiccolo
Branch manager
8 reviews

About Giuseppe No description set View full profile
Essie Barnett Essie Barnett
Managing Director
0 reviews

About Essie No description set View full profile
Hema Kainth Hema Kainth
Lettings negotiator
5 reviews

About Hema No description set View full profile
Eddie  Patricio Eddie Patricio
Lettings Administrator
2 reviews

About Eddie Eddie joined us in 2016 as an apprentice in Business Administration. Eddie joined Lion Yard Lettings in search of a challenging environment where he would get the opportunity to provide high levels o View full profile
Jamal  Joseph Jamal Joseph
Business Development Manager
0 reviews

About Jamal Jamal joined Lion Yard Lettings in 2016 in a new role of Business Development Manager. Jamal came to us with a wealth of experience in the lettings sector and recommendations from landlords and tenan View full profile

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