• Staff picture
    Linsey
  • Staff picture
    Chris
  • Staff picture
    Caron
  • Staff picture
    Tina
We are a family run Estate Agent specialising in residential sales and lettings, our aim is to achieve the best possible price for your home in the shortest possible time or the timescale that suits you as a vendor

A NAME YOU CAN TRUST: We have been residential property specialists within the area for over 12 years and Commercial property specialists for nearly 25 years. We have a brand that we have recently refreshed that is immediately recognisable and are proud that a significant proporti
Read full description...We are a family run Estate Agent specialising in residential sales and lettings, our aim is to achieve the best possible price for your home in the shortest possible time or the timescale that suits you as a vendor

A NAME YOU CAN TRUST: We have been residential property specialists within the area for over 12 years and Commercial property specialists for nearly 25 years. We have a brand that we have recently refreshed that is immediately recognisable and are proud that a significant proportion of our business is from personal recommendation and repeat clients.
Linsey Champion

116 Commercial Street
Brighouse
West Yorkshire
HD6 1AQ
01484 711331

“Rent not paid over to landlord, avoid...”

Apr 13,2018
Minithumbdown
By: 'Rachael w'
Apr 13,2018
0 people found
this helpful
Nearly lost my home because of these, didn't pay my rent over to my landlord. Thank God I have good communication with my landlord. Now with another letting agents. AVOID AVOID AVOID...
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Comment on agent fees
Bad
Was this helpful? Yes
Jan 05,2018
Minithumbup
By: 'Ian Goodall'
Jan 05,2018
0 people found
this helpful
Great communication from James keeping me informed at all times regarding my house sale. Down to earth no nonsense attitude which is good to see....
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Comment on agent fees
good
Was this helpful? Yes
Jan 04,2018
Minithumbup
By: 'J Woods'
Jan 04,2018
0 people found
this helpful
I cannot recommend James enough-he has been nothing but helpful and quick to return calls. I would certainly recommend using BFP and James for selling purposes....
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Comment on agent fees
Good- no sale, no fee.
Was this helpful? Yes
Nov 11,2017
Minithumbup
By: 'Carol (Buyer)'
Nov 11,2017
0 people found
this helpful
Being a first time buyer, I was new to the overwhelming process of buying. I couldn't have done it without them. fantastic at what they do! Great job...
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Was this helpful? Yes
Nov 09,2017
Minithumbup
By: 'Michelle'
Nov 09,2017
0 people found
this helpful
Friendly, experts, professional, honest, full of local knowledge (Chris), proactive in their approach....the list is endless. Anyone dubious of using Estate Agents should contact Benjamin Fitzpatrick. James certainly goes that extra mile and although dealing with many other customers, keeps you updated along the ...
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Comment on agent fees
Rental fees are very competitive
Was this helpful? Yes
Oct 20,2017
Minithumbup
By: 'Chris'
Oct 20,2017
0 people found
this helpful
James has dealt with the sale of my parents house He has been very efficient and helpful with all aspects of the sale I would definitely use James again...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 04,2017
Minithumbup
Linsey
By: 'Mrs Tung'
Sep 04,2017
0 people found
this helpful
James has been fantastic whilst purchasing our house. Our sale took a while to go through however, James kept the communication running constantly....
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Was this helpful? Yes
Aug 31,2017
Minithumbup
By: 'Mr & Mrs Lumb'
Aug 31,2017
0 people found
this helpful
We found B/F very helpful and professional from start to finish. Special thanks to James who was always there to answer any queries and made things easy for us. Would definitely recommend....
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Comment on agent fees
The fees were reasonable
Was this helpful? Yes
Aug 31,2017
Minithumbup
Linsey
By: 'mfle9223'
Aug 31,2017
0 people found
this helpful
The service from Benjamin Fitzpatrick in the last 4 months has been absolutely outstanding. I spoken regularly with Linsey and James, who have always been so happy to help me. I have experienced several problems throughout the sale of my partners property, and the staff at ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 31,2017
Minithumbup
Chris
By: 'Diane H'
Aug 31,2017
0 people found
this helpful
Excellent service and great people to deal with. Nothing was too much trouble and they excelled in communications with both solicitors and the purchaser....
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Comment on agent fees
Fee's where what we expected.
Was this helpful? Yes
Aug 30,2017
Minithumbup
By: 'L'
Aug 30,2017
0 people found
this helpful
Very helpful with my first house, put me at ease as i was a first time buyer on my own, couldn't thank them enough...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 30,2017
Minithumbup
By: 'ruth2you'
Aug 30,2017
0 people found
this helpful
Didn't know which Estate Agent to use and after visiting several, the customer service from James far outweighed the rest. Friendly and professional throughout and my house sold within 2 weeks....
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Comment on agent fees
Fees were fine 0.99% I think, comparable to other agents.
Was this helpful? Yes
Aug 11,2017
Minithumbup
By: 'Gavin and Sarah'
Aug 11,2017
0 people found
this helpful
We couldn't have been more pleased dealing with James on our purchase. He was extreemly helpful and went out of his way to help us secure the purchase on more than one occasion. If there were 10 stars to choose from we'd be picking 11....
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Was this helpful? Yes
May 16,2017
Minithumbup
By: '8B Bonegate'
May 16,2017
0 people found
this helpful
Excellent service, well delivered and efficient. A good experience. Thank you for your help James With my best wishes Ann...
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Comment on agent fees
N/A - buying
Was this helpful? Yes
By: James
May 16, 2017
View all comments (1)
Thank you for taking taking the time to write a review, i'm pleased to of provided a positive service. ...
Apr 28,2017
Minithumbup
By: 'Jane B'
Apr 28,2017
0 people found
this helpful
Can highly recommend benjamin fitzpatrick in particular James Horsfield who right from the word go was extremely professional and helpful. My sale was complicated through no fault of benjamin fitzpatrick but they put me at ease and guided me through a very stressful time. Very ...
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Comment on agent fees
Good
Was this helpful? Yes
By: James
May 16, 2017
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Jane, it was a very short marketing but long transaction, I'm pleased we finally got to completion and you found a property to buy that you liked. Wish you all the best in your new home. ...
Apr 27,2017
Minithumbup
By: 'Ian'
Apr 27,2017
0 people found
this helpful
James handled the sale very well, always acting in our best interests, and smoothing out a minor hiccup or two along the way. Would be very happy to use James and the rest of the team again....
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Comment on agent fees
Fees are competitive with other agents.
Was this helpful? Yes
Apr 25,2017
Minithumbup
Linsey
By: 'Carol Whitehead'
Apr 25,2017
0 people found
this helpful
I have been delighted with the service provided by James at the Brighouse branch. James has been professional, courteous and responsive throughout the sale of my property. I would have no hesitation in recommending James to other potential members wishing to sell properties and alike....
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Comment on agent fees
James' quotation for fees were excellent, reasonable and worth every penny.
Was this helpful? Yes
Mar 14,2017
Minithumbup
By: 'Julie'
Mar 14,2017
2 people found
this helpful
During the recent sale of a plot of land we encountered numerous unforeseen problems.James was extremely helpful, honest and supportive throughout. He frequently intervened to negotiate and rectify the problems we were facing in order to expedite the sale. Thank you...
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Comment on agent fees
The fees were reasonable
Was this helpful? Yes
By: James
Mar 22, 2017
View all comments (1)
Julie, thank you for taking time to write a review, We finally got there after many unforeseen issues arising. ...
Feb 24,2017
Minithumbup
Chris
By: 'David'
Feb 24,2017
1 people found
this helpful
Chris convinced me to use Benjamin Fitzpatrick for the house sale. The process was managed very confidently by James, in particular. From my own point of view, there were no hitches at all. Each member of staff was very helpful when asked upon. I would ...
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Comment on agent fees
Agents fees were more than reasonable - and to be honest, in the end, under the circumstances, they were required to work hard for their money.
Was this helpful? Yes
By: James
Mar 01, 2017
View all comments (1)
David, I'm so please we finally got to completion day..... thank you for your comments. ...
Feb 10,2017
Minithumbup
By: 'JLO'
Feb 10,2017
1 people found
this helpful
Professional agency, sold 2 house's for me one within 3 days and the other with in a week. They act fairly on behalf of both seller and buyer. I have also bought a property through this agent and experienced a good transaction that time also....
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Was this helpful? Yes
By: James
Mar 01, 2017
View all comments (1)
JLO - thank you for taking the time to review us, its easy to sell houses that you own, always presented to a high specification. ...
Feb 09,2017
Minithumbup
Chris
Caron
By: 'Adrian Frearson'
Feb 09,2017
1 people found
this helpful
Good service, they found our correct family to rent our new refurbished property. Did the viewings when asked and advertised in their shop and put on the TV in the window...
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Comment on agent fees
Well within the guidelines
Was this helpful? Yes
Feb 08,2017
Minithumbup
By: 'a happy customer'
Feb 08,2017
1 people found
this helpful
Happy with this estate agent and very happy with James who both sold our house and found a rental property for us. James also was very helpful in sorting out problems that came to light during the sale...
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Comment on agent fees
lower fee than other agents
Was this helpful? Yes
Feb 08,2017
Minithumbup
By: 'A happy customer'
Feb 08,2017
1 people found
this helpful
Happy with the service and very happy with James who both sold our house and found a property for us to rent . James helped sort out problems that came to light as part of the sale. we have recommended James to a member of our ...
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Comment on agent fees
Better fees than most other Agents
Was this helpful? Yes
By: James
Mar 01, 2017
View all comments (1)
A happy customer - We got there in the end... Am so pleased you like where I found you. Look forward to selling you a property. ...
Feb 03,2017
Minithumbup
By: 'Natalie'
Feb 03,2017
1 people found
this helpful
Excellent service with good communication throughout the entire process. I found James to be very professional and I could always contact him easily. The fee was also very reasonable....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 01,2017
Minithumbup
By: 'Jack'
Feb 01,2017
1 people found
this helpful
Decent customer service and timely responses. Very courteous over the phone. Thank you for your professional nature and I have confidence in your work on my behalf....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 31,2017
Minithumbup
Chris
By: 'Colin'
Jan 31,2017
1 people found
this helpful
fantastic very professional and friendly service, they gave us all the right information we needed. But you need some decent photos doing try WATERHOUSE PHOTOGRAPHY....
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Comment on agent fees
good
Was this helpful? Yes
Jan 27,2017
Minithumbup
Chris
By: 'Shaz @ Voeux Properties'
Jan 27,2017
1 people found
this helpful
To Whom It May Concern As a landlord and a property developer I have benefitted from the full range of services offered through Benjamin Fitzpatrick over many years. The quality and standard of service had been nothing short of excellent; nothing is too much trouble ...
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Comment on agent fees
I think the fees are very good for all the headache they take away from me
Was this helpful? Yes
Jan 24,2017
Minithumbup
Chris
By: 'John Horsley'
Jan 24,2017
1 people found
this helpful
James was very helpful and efficient in every aspect. When ever we requested help or advise he was always there to help. We purchased a property using Benjamin Fitzpatrick and was pleased with the overall company service...
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Was this helpful? Yes
By: James Horsfield
Jan 26, 2017
View all comments (1)
John, thank your for your review and kind comments, after such a long time hunting for the right house we are pleased you found and bought one through us. Wishing you many happy years in your new home. ...
Jan 24,2017
Minithumbup
Caron
By: 'Caroline'
Jan 24,2017
0 people found
this helpful
Caron provided me with amazing service and got me and my children away from a difficult divorce into safe and comfortable rented accommodation. I owe a lot to her. Wonderful lady...
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Comment on agent fees
Good
Was this helpful? Yes
By: James
Jan 26, 2017
View all comments (1)
Caroline, thank you for your comments Caron is made up she has been able to assist you in your difficult time. ...
Jan 23,2017
Minithumbup
By: 'Myra'
Jan 23,2017
0 people found
this helpful
We placed our house for rental with Benjamin Fiztpatrick and were delighted with the excellent service provided by Chris, James and Caron at all stages of the process. Tenants were quickly found and moved in within one week of finding. We are very grateful to ...
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Comment on agent fees
Excellent.
Was this helpful? Yes
By: James Horsfield
Jan 26, 2017
View all comments (1)
Myra, thank you for taking the time to write a review we really appreciate your comments to ensure we continue to improve and offer the service you expect. ...
Areas covered
  • HD6 1
  • HX3 8
  • WF14 0
  • BD12 9
  • HD6 2
  • HX3 9
  • WF15 6
  • HX3 1
  • HD6 3
  • HX3 2
  • WF15 7
  • HX3 3
  • HD6 4
  • HD6 2
  • WF15 8
  • HD6 3
  • HX3 7
  • HD1 1
  • BD12 8
  • HD2 2

NAEA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 0 1 3 22 0 7 0 1 1

Fees

Our fees for selling start at £650. plus VAT or 0.75% of the agreed selling price plus VAT - we are proud to operate a No Sale, No Fee policy

We tailor on valuation an individual sales package for your home having listened to your marketing requirements.
Last updated at 16/05/2017, 3:30 PM by allAgents

Complaints Procedure

Benjamin Fitzpatrick Residential
COMPLAINTS PROCEDURE

Formal complaints must be made in writing and addressed to Lindsey Champion (Branch Manager) 116 Commercial Street, Brighouse, HD6 1AQ

The details of the complaint together with information about what steps you believe should be taken to remedy the situation should be clearly outlined. These details must be accompanied by your name, address and contact telephone number(s).

Within 3 days of receipt, your complaint will be acknowledged and an anticipated date given for a full response (usually no more than 15 days).

During this period a detailed investigation will be conducted into the background and circumstances of your complaint in order to ascertain whether we have breached the Ombudsman for Estate Agents Code of Practice. (Copies of which are available in all our offices)

Following completion of this investigation you will receive a written conclusion with details of any remedial measures considered appropriate.

If following receipt of this conclusion you are not satisfied with our findings you may then refer your complaint to the Ombudsman for Estate Agents (details of the procedure are available from our office and will be made available to you).
Last updated at 3:30 PM 16/05/2017 by allAgents
Staff picture Linsey
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Staff picture Chris
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Staff picture Caron
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Staff picture Tina
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