Services: Sales (as a Buyer)
Would you recommend?: Yes
Sales (as a Buyer)
7people found this helpful
Hi I have had poor experience with this company Linden Homes.we bought our house and in fact were the first people to move in . Our neighbours moved in after 6 months. We paid more for our house because of the parking as I am disabled.turns out they sold part of our driveway to the neighbours as garden! So we now have a boundary dispute! We have tried to negotiate with the neighbours but saly to no avail! We are now taking legal action. Linden homes are not interested in our plight! Customer ser... read full review
December, Day after we moved in a new house, under warranty, boiler for Central heating broke down, and Linden does not want to send anyone to repair it as it is not emergency. They told me I would pay if they send someone. Very cold outside, younger child now got high temperature, but no urgency for Linden.
We have completed the buying and moved in house on Friday. On Saturday morning boiler stopped working with the error message pointing to a faulty component. I immediately called Customer... read full review
What agent could do to change your mind?
Great sales guy trying to help us throughout the buying and after buying. Bad working policies on emergency help, making Emergency Customer Services useless. They were very polite and patient on the phone, but clearly could not help within their limited scope. Close down Emergency Customer Services and invest in better quality boilers.