Considering a Linden / Vistry property. Please note this is in reference to Frimley, Heathside.
Prepare for a nightmare, poor work, lack of communication, being left frustrated, angered and little support. From aggressive sales, clear lying ahead of purchase to what was delivered, including lack of ... read full review
“Beware of rip-off Linden homes and First Port maintenance...”
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1 Star Review
Aug 17,2020
By:
'R'
Aug 17,2020
Branch: Caterham, Linden House,
Guards Avenue,
Services: Sales (as a Buyer)
Sold price: £440000 Would you recommend?: No
Postcode: GU16
Branch: Caterham, Linden House,
Guards Avenue,
Sales (as a Buyer)
Sold price: £440000 Postcode: GU16
0people found this helpful
The Linden homes Heathland development in Frimley is a lovely community and neighbourhood. We moved here 3 years back and this was our first new build buy. It is very disappointing for us to see the site still not finished as Linden homes promised during the ... read full review
Branch: Caterham, Linden House,
Guards Avenue,
Services: Sales (as a Buyer)
Sold price: £535000 Would you recommend?: No
Postcode: GU16
Branch: Caterham, Linden House,
Guards Avenue,
Sales (as a Buyer)
Sold price: £535000 Postcode: GU16
1people found this helpful
We’ve lived on the development for 4 years and the site has still not been finished by Linden Homes. The communal areas have been left an absolute mess and several areas are frankly dangerous. The upkeep is also seriously lacking. Quite the opposite to what ... read full review
Branch: Caterham, Linden House,
Guards Avenue,
Services: Sales (as a Buyer)
Sold price: £535000 Would you recommend?: No
Postcode: GU16
Branch: Caterham, Linden House,
Guards Avenue,
Sales (as a Buyer)
Sold price: £535000 Postcode: GU16
1people found this helpful
I live on the Linden Homes Heathlands site in Frimley and have been very disappointed by the standard of finish to the development. We were told that the site would be completed to a premium level and this couldn’t be further from the truth. ... read full review
Wouldn’t ever buy from linden again - had a gas explosion/leak within a week of being in the property as someone hasn’t tightened metal work properly. Dangerous communal areas with service charges which are ridiculously high for no service or maintenance done, ... read full review
“Disgusting . Terrible customer service . Have......”
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1 Star Review
Aug 15,2020
By:
'Claire'
Aug 15,2020
Branch: Caterham, Linden House,
Guards Avenue,
Services: Sales (as a Buyer)
Sold price: £600000 Would you recommend?: No
Postcode: GU16
Branch: Caterham, Linden House,
Guards Avenue,
Sales (as a Buyer)
Sold price: £600000 Postcode: GU16
1people found this helpful
Disgusting . Terrible customer service . Have left the site not finished and very unsafe .
I would never recommend anyone to buy from a Linden Homes . Ever .... read full review
Don’t buy from Linden!!!
We bought a Linden Homes house at the Heathlands site in Frimley three years ago. The process of purchasing was horrendous - we felt like a part on a conveyor belt - we were treated as customers.
When we moved ... read full review
Linden Homes is only worthy of 1 star. We have experienced numerous problems with Linden Homes Heathlands Development, Frimley. They have not finished the housing estate to an acceptable, livable condition. The communal areas have been left in a dangerous state, stinking bathrooms and drain issues, ... read full review
Branch: Caterham, Linden House,
Guards Avenue,
Services: Sales (as a Buyer)
Sold price: £675000 Would you recommend?: No
Postcode: GU16
Branch: Caterham, Linden House,
Guards Avenue,
Sales (as a Buyer)
Sold price: £675000 Postcode: GU16
1people found this helpful
The worst customer service I’ve ever experienced. You may love a house but think very carefully before buying from Linden Homes (Now Vistry)
The communal areas which we pay a service charge for are nothing short of dangerous. Collapsing walls, collapsing car port roofs, ... read full review
10 weeks of stress and one ruined Christmas after completing on our new house from Linden Homes, they've ALMOST finished tidying up the shocking mess (#snagging) they left us with. This included no heating downstairs over Christmas, dodgy electrics, leaking toilet and the worst finish to ... read full review
Comment on agent fees
Overpriced based on the finish and terrible customer service. They do not care about customers at all.
I wouldn't buy another Linden Home if you paid me to. Worst builders I've ever come across. Have just moved out of my home for the 4th time in 4 yrs (for 12 months this time) to have work done to it due to the appalling build ... read full review
“Hi I have had poor experience with this company Linden ......”
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1 Star Review
Feb 10,2014
By:
'Midwife41'
Feb 10,2014
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: TQ1
Sales (as a Buyer)
Postcode: TQ1
12people found this helpful
Hi I have had poor experience with this company Linden Homes.we bought our house and in fact were the first people to move in . Our neighbours moved in after 6 months. We paid more for our house because of the parking as I am disabled.... read full review
December, Day after we moved in a new house, under warranty, boiler for Central heating broke down, and Linden does not want to send anyone to repair it as it is not emergency. They told me I would pay if they send someone. Very cold ... read full review
What agent could do to change your mind?
Great sales guy trying to help us throughout the buying and after buying. Bad working policies on emergency help, making Emergency Customer Services useless. They were very polite and patient on the phone, but clearly could not help within their limited scope. Close down Emergency Customer Services and invest in better quality boilers.
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Do not go near this company. For two years we have had continuous problems with the shoddy workmanship and unprofessional customer service team. The company are not interested! Currently sitting in a freezing cold house as the plumber who came to fix the radiators caused a problem with the boiler and Linden are refusing to repair it as boiler is just out of warranty. The list of problems with this place is endless DO NOT BUY A LINDEN HOME! ...
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