Lex Allan & Gregson Estate Agents are Chartered Surveyors in Stourbridge working out of prominent show rooms dealing with the sale of all things property across the Black Country, West Midlands, W Read full description...Lex Allan & Gregson Estate Agents are Chartered Surveyors in Stourbridge working out of prominent show rooms dealing with the sale of all things property across the Black Country, West Midlands, Worcestershire and surrounding villages.
Lex Allan & Gregson

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Properties for Sale
Properties to Rent

“ shocking... ”

Jun 18,2018
Minithumbup
By: 'Karmell'
Jun 18,2018
0 people found
this helpful
My partner and i went to a view a property with Lex Allan and the following week my partner put in an application, he physically took it into the branch along with his ID, by the end of the following week we had heard nothing, ...
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Comment on agent fees
N/A
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Oct 21,2016
Minithumbup
By: 'Pat Malvern'
Oct 21,2016
0 people found
this helpful
I have used Lex Allen letting services for ten years. The staff have always been so helpful and informative. I have had excellent tenants their fees have been reasonable and competitive. I have also sold two properties through them and each time they were very ...
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Comment on agent fees
The fees are reasonable, good value and competitive in the market.
Was this helpful? Yes
Aug 04,2016
Minithumbup
By: 'Sarah W'
Aug 04,2016
0 people found
this helpful
Pam was excellent, always friendly and full of advice when I was selling my property...felt like I could really talk to her about my worries and thoughts. Simon was good also, communicated well with me from my buyers....
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Comment on agent fees
A reasonably priced agent
Was this helpful? Yes
Nov 10,2015
Minithumbup
By: 'John Hawkins'
Nov 10,2015
0 people found
this helpful
We let our house with Lex Allan for 2 years when we had to move area in 2013 and were finding difficulty selling. I would recommend them to anyone who looking for an attentive and thorough letting agent. They quickly found tenants who looked after our property ...
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Nov 10,2015
Minithumbup
By: 'John Hawkins'
Nov 10,2015
0 people found
this helpful
We let our house with Lex Allan for 2 years when we had to move area in 2013 and were finding difficulty selling. I would recommend them to anyone who looking for an attentive and thorough letting agent. They quickly found tenants who looked after our property ...
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Was this helpful? Yes
Mar 09,2015
Minithumbdown
By: 'LMW'
Mar 09,2015
0 people found
this helpful
Me and my partner let a house through Lex Allan and I will not be renting from this agency EVER AGAIN. Poor and misleading inventory, poor service where staff were completely incompetent. I rang and emailed about a number of things when we moved out, ...
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What agent could do to change your mind?
They should have been more helpful, communitative, and a lot less ignorant and lazy. They were dismissive and rude and took money out of my account even when we had left, and tried to say if was my fault. Disgusting.
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Aug 22,2014
Minithumbdown
By: 'Annoyed'
Aug 22,2014
2 people found
this helpful
Absolutely disgusting I will never let from them again they make up the rules as they go along and are pushy ... They want to come for my 6 month inspection which they have now said is 3 month inspection and I advised I'm on holiday for two ...
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Apr 16,2014
Minithumbdown
By: 'charl7312'
Apr 16,2014
1 people found
this helpful
I was a tenant with lex Allan for 2 years and would rather live in a cardboard box than use them again. We had a brand new flat, so new that when we viewed it, it was still being built! Once we moved in, it took ...
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What agent could do to change your mind?
I was a tenant with lex Allan for 2 years and would rather live in a cardboard box than use them again. We had a brand new flat, so new that when we viewed it, it was still being built! Once we moved in, it took lex Allan 9 months to provide is with keys to our balcony doors and letterbox. We had damp to the point of mould and mushrooms growing in our bedroom and bathroom. We complained many many times, we involved a building surveyor, we included a health inspector and still had no response what so ever from lex Allan! We came home one day to find our door open and our flat trashed, I then noticed a \'repair\' sticker on our boiler, I rang lex Allan who told me they had given our keys to a contractor to service our boiler! Our contract stated they needs to give 48 hours written notice to access our flat, not just hand keys out! As soon as we could we left, it was horrendous. DO NOT USE LEX ALLAN!!!!!!
Attached Files
Was this helpful? Yes
Apr 16,2014
Minithumbdown
By: 'charl7312'
Apr 16,2014
1 people found
this helpful
I was a tenant with lex Allan for 2 years and would rather live in a cardboard box than use them again. We had a brand new flat, so new that when we viewed it, it was still being built! Once we moved in, it took ...
read full review
What agent could do to change your mind?
I was a tenant with lex Allan for 2 years and would rather live in a cardboard box than use them again. We had a brand new flat, so new that when we viewed it, it was still being built! Once we moved in, it took lex Allan 9 months to provide is with keys to our balcony doors and letterbox. We had damp to the point of mould and mushrooms growing in our bedroom and bathroom. We complained many many times, we involved a building surveyor, we included a health inspector and still had no response what so ever from lex Allan! We came home one day to find our door open and our flat trashed, I then noticed a \'repair\' sticker on our boiler, I rang lex Allan who told me they had given our keys to a contractor to service our boiler! Our contract stated they needs to give 48 hours written notice to access our flat, not just hand keys out! As soon as we could we left, it was horrendous. DO NOT USE LEX ALLAN!!!!!!
Attached Files
Was this helpful? Yes
Jan 27,2014
Minithumbdown
By: 'chaos'
Jan 27,2014
0 people found
this helpful
We were a tenant of Lex Allan for 2 years. During that time I had no issues with them at all - they were very quick to do inspections (every 6 months) and generally quick to reply. Most of the problems in the flat were dealt with ...
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May 25,2012
Minithumbdown
By: 'Mark'
May 25,2012
2 people found
this helpful
All the reviews on all sites say same thing they look after landlord treat tenant like dirt jerry reeve runs the lettings he never returns phone calls no matter how many times you ring him I had to put up with no heating very cold ...
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Oct 07,2010
Minithumbdown
By: 'MrAdrianPearson'
Oct 07,2010
3 people found
this helpful
I have never been so frustrated by an estate agent. They never return telephone calls. I made several requests to discuss problems with marketing, but my telephone calls were never returned....
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Sep 23,2010
Minithumbup
By: 'Kate'
Sep 23,2010
1 people found
this helpful
I have a property that is managed by Lex Allan and has just undergone an interior refurbishment. The advice and management of the project has been handled very well from start to finish and reletting was achieved in the first week of advertising. Excellent service ...
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 1 6 1 0 0 0 2 1

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Lex Allan & Gregson

Individual Branch Awards


Office 1
87 - 88 St. Johns Road, Stourbridge DY8 1EH
(8)
Office 2
The Auction House, 87 - 88 St. Johns Road, Stourbridge DY8 1EH
(5)


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