Recently moved out after renting with this company. I will never use them again. They will charge you for any maintenance work as they will always claim the fault is yours and do not tell you this in advance or even what the cost will be. Avoid them!... read full review
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Naturally we welcome all client feedback as the best way to monitor our service. We have looked through our system and cannot find a Mr Jones who has recently departed a property under our management. However, as ARLA registered agents we have a complaint procedure, and can find no record of a complaint being made by you. We would like you to contact us and will review exactly what happened. At every level of service Letters promises transparency and fairness, with clearly written details of all ...
2 Star Review
Branch: Peterborough, 35 Broadway
Services: Lettings (as a Tenant)
Rent PCM: £650 Would you recommend?: No
In summary as to be expected for the most part as a rental agency during tenancy but they will charge you for everything they can, their finances are questionable and you may have to fight your corner for fair treatment in which case they resort to threats which could be interpreted as blackmail, details below.
For the most part my experience with Letters Home Rentals was uneventful they fixed most of the problems I had with the flat I spent two years in but did sometimes need to be chased to g... read full review