Letters Group
4.8/5, 48 reviews
96% recommended
100% sales valuation accuracy
100% sales fee satisfaction
70% lettings valuation accuracy
80% lettings fee satisfaction
Letters Group are a family run independent Sales and Letting Agent. We have been serving customers for 27 years within Peterborough and the surrounding villages.Selling or Renting your property is not an everyday experience and it is essential that when you do you feel that your best interests are at ... show more Letters Group are a family run independent Sales and Letting Agent. We have been serving customers for 27 years within Peterborough and the surrounding villages.

Selling or Renting your property is not an everyday experience and it is essential that when you do you feel that your best interests are at the forefront of the team who you are dealing with. Here at Letters Group we strive to ensure that your experience with us is enjoyable and successful from start to finish.

We have been selected to be the area representative of the world’s largest relocation company, Cartus. Through the Relocation Agent Network, we have access to handpicked independent agents throughout the UK to assist your next move.

All our properties are presented to a high quality standard with free 3D floor plans and a personalised description. We advertise on all the leading property portals, Rightmove, Zoopla, On The Market and AllAgents.
Letters Home Rentals, Sales & Block Management in Peterborough

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £105,000 £245,000
Lettings 70% 80% £450 £1,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 4 2 23 0 9 0 0 0
Areas covered
  • PE1
  • PE2
  • PE3
  • PE4
  • PE5
  • PE6
  • PE7
  • PE8
  • PE9
Address

35 Broadway
Peterborough
Cambridgeshire
PE1 1SQ
01733 567 123, 01733 567 124

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
ARLA ARMA TPOS Sales TPOS Lettings TPOS TDS Relocation Agent Network
Latest Properties for Sale   30

“Great Service...”

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Nov 12,2019
Minithumbup
By: 'Russell Tibbitts'
Nov 12,2019
0 people found
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Robert Jarvis gave great advice and service from start to finish of my sale transaction. Thank you to all the team....
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By: Robert Jarvis
Nov 13, 2019
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Thank you very much for your review! It was great working with you and good luck with your next move. ...

“Brilliant support from Rob!...”

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Oct 24,2019
Minithumbup
Robert
By: 'Megan Slack-Humphrey'
Oct 24,2019
0 people found
this helpful
Rob Jarvis has been amazing throughout. Could not have asked for any other. He's been the estate agent, friend and support throughout the entire process and has always been at the end of the phone and email. What a good start to being a first ...
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By: Robert Jarvis
Oct 24, 2019
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What a lovely review! Thank you very much and good luck in your new home. Please do let me know if we can ever help you in the future. ...

“Letters were the first property rental experi......”

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Oct 09,2019
Minithumbup
Leyna
By: 'Dales Crane'
Oct 09,2019
0 people found
this helpful
Letters were the first property rental experience for me after owning homes previously. Issues always come up when renting a home but they were dealt with swiftly and with minimum fuss. They were exceptional in every department and they only reason we moved on to ...
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By: Robert Jarvis
Oct 10, 2019
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Hi Dales, Thank you so much for your kind words. It is always great to hear positive feedback and we wish you all the very best in your new home. If we can ever be of any assistance in the future please do get in touch. Letters Group ...

“House-selling stars - amazing customer service...”

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Sep 27,2019
Minithumbup
Robert
Leyna
By: 'Will Brown'
Sep 27,2019
0 people found
this helpful
Rob and the Letters team did a great job of marketing both my and my partners properties at the same time - often going above and beyond to keep all parties happy and the sales proceeding smoothly....
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By: Robert Jarvis
Sep 27, 2019
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Thank you Will. I hope you are both really happy in your new home, it was great working with you!! ? ...

“Rob was very supportive and informative in th......”

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Sep 22,2019
Minithumbup
Robert
By: 'Sarah Jones'
Sep 22,2019
0 people found
this helpful
Rob was very supportive and informative in the process of our house sale. Keeping us up to date in where we were and what happens next....
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“Thanks for all you help over the years....”

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Sep 20,2019
Minithumbup
Robert
Tracey
By: 'Samantha Bean'
Sep 20,2019
0 people found
this helpful
Great people to deal with from the original letting of our property through to the sale 10 years later! We received good advice and they clearly know the market and achieved a very satisfactory valuation and subsequent sale of the property. Rob in sales has been ...
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By: Robert Jarvis
Sep 20, 2019
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Thank you very much for lovely review! On behalf of everybody at Letters Group it has been great working with you over the past 10 years. ...

“Great, Trustworthy and Friendly Service...”

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Aug 31,2019
Minithumbup
Robert
By: 'Dan Milton'
Aug 31,2019
0 people found
this helpful
Rob at letters always goes above and beyond his duties. I felt very comfortable dealing with letters and have full trust in them....
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“Good service...”

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Aug 30,2019
Minithumbup
Robert
By: 'Tom Stubbins'
Aug 30,2019
0 people found
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Robert is not only a lovely guy but a great sales man, he's not pushy like others I've dealt with in the past and puts your mind at ease. Will be recommending to friends and family....
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“It is some 24 years since I was last involved......”

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Aug 28,2019
Minithumbup
Robert
By: 'Frazer McGown'
Aug 28,2019
0 people found
this helpful
It is some 24 years since I was last involved in the property market and so I was completely out of touch with the current market place. Robert Jarvis and his team guided me through the process with sound advice and sensitivity to my situation as ...
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“Excellent Service and advice provided by both......”

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Aug 27,2019
Minithumbup
Robert
Gary
By: 'Chris Ruggiero'
Aug 27,2019
0 people found
this helpful
Excellent Service and advice provided by both the lettings and sales side of the business. I would thoroughly recommend this company to any investor looking to source or sell BTL properties....
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“Friendly and professional...”

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Aug 27,2019
Minithumbup
Robert
By: 'Ross Lomas'
Aug 27,2019
0 people found
this helpful
Rob sold my previous house for me. Friendly and professional throughout, gave sensible advice and we got the property sold fairly quickly with a good price. I’ve since approached Rob for advice regarding an investment property and he was really helpful. Wouldn’t hesitate ...
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“Great experience buying though Letters. From ......”

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Aug 27,2019
Minithumbup
Robert
By: 'Matthew Johnson'
Aug 27,2019
0 people found
this helpful
Great experience buying though Letters. From start to finish they were great at helping me find my buy to let property. Rob was very professional & knowledgeable, and he really took the time to understand what I was looking for, and then to help identify the ...
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“Great experience with Rob at Letters...”

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Aug 22,2019
Minithumbup
Robert
By: 'Scott Lewis'
Aug 22,2019
0 people found
this helpful
Amazing experience dealing with Letters they made the whole buying/selling process as seamless as possible. I dealt with Rob who was very attentive and knowledgeable which made things so easy...would definitely recommend these guys when buying and/or selling your house....
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“I would highly recommend all staff at Letters......”

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Aug 22,2019
Minithumbup
Robert
Sofia
By: 'Jayde'
Aug 22,2019
0 people found
this helpful
I would highly recommend all staff at Letters, I would like to single out Robert and Sofia particular who is not only very professional he is also very approachable and understanding. He really went the extra mile to assist our every need. Very happy customer....
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“I just wanted to say what an amazing experien......”

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Aug 22,2019
Minithumbup
Robert
By: 'Sebastian Calvo'
Aug 22,2019
0 people found
this helpful
I just wanted to say what an amazing experience I had. Robert was very helpful throughout, answered all my questions and helped me with all my needs . I've bought a house before and had a terrible experience so it was such a delight to have ...
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“Rob was very helpful, diligent and organised ......”

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Aug 22,2019
Minithumbup
Robert
By: 'Daniel Ward'
Aug 22,2019
0 people found
this helpful
Rob was very helpful, diligent and organised throughout the sale process of my property. I cannot recommend their service highly enough....
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“A great team of people and excellent service ......”

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Aug 01,2019
Minithumbup
Robert
By: 'Simon'
Aug 01,2019
0 people found
this helpful
A great team of people and excellent service throughout. A testament to using a local company that truly cares rather than a the national chains. Rob is a consummate professional, keeping us updated throughout the process. Well done all and thank you....
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“Robert has been amazing right from the beginn......”

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Jul 25,2019
Minithumbup
Robert
By: 'Chloe Stewart'
Jul 25,2019
0 people found
this helpful
Robert has been amazing right from the beginning of us putting our offer in on the property in Eye. He has been extremely helpful and efficient with responding to our emails. Even following up with an email to wish us luck and he hopes the ...
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By: Robert Jarvis
Jul 25, 2019
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Thank you Chloe for your lovely words! All the very best from every here at Letters Home Sales. ...

“Leyna was very thorough and communicative thr......”

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Jul 24,2019
Minithumbup
Leyna
By: 'Lisa Clarke'
Jul 24,2019
0 people found
this helpful
Leyna was very thorough and communicative throughout the end of tenancy process and worked hard to achieve a good outcome...
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“Works in a professional manner and demonstrates passion and knowledge of his field....”

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Jun 11,2019
Minithumbup
Robert
By: 'Theseller'
Jun 11,2019
0 people found
this helpful
Thanks to Rob the process of sale was made very easy and progressed quickly and in an efficient way. He seems to be very knowledgeable with great telephone manner and very reliable. Would highly recommend to anybody....
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Comment on agent fees
I have no complaints, the fees were very competitive and well worth the efficiency of the process.
Was this helpful? Yes
By: Robert Jarvis
Jun 11, 2019
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It was great to work with you too. If we can ever help you in the future you know where we are. Enjoy your new home!! ...

“Friendly...”

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Jun 10,2019
Minithumbup
Robert
By: 'M Howard'
Jun 10,2019
0 people found
this helpful
I had not sold a property in over 16 years and the process had changed quite a bit, especially with houses now being viewed on the internet. Rob valued our home and an offer was made within 2 days by a young couple looking for a family ...
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Comment on agent fees
Average
Was this helpful? Yes
By: Robert Jarvis
Jun 10, 2019
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Thank you so much! It was lovely working with you both ?. ...

“First time buyers...”

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May 16,2019
Minithumbup
Robert
By: 'Will'
May 16,2019
0 people found
this helpful
Robert was very helpful and proactive in getting info from the sellers to pass onto us and kept us updated with what was going on with exchanging and key release was very flexible towards our requirements!...
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Comment on agent fees
Good
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By: Robert Jarvis
May 17, 2019
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Thank you Will, it was great working with you both. I hope you are happy in your new home! ...

“Very Good...”

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Apr 30,2019
Minithumbup
Donna
Leyna
By: 'Ms. Lu'
Apr 30,2019
0 people found
this helpful
I have dealing with letting agent for 4 years. Both of these agents are kind and helpful. They have handled situation promptly and professionally....
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Comment on agent fees
good
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“Quality service!...”

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Apr 12,2019
Minithumbup
Robert
By: 'Mr Sharpe'
Apr 12,2019
0 people found
this helpful
Letters Home Sales were reliable and knowledgeable about every aspect of my sale. I would highly recommend them to friends and family!...
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Comment on agent fees
Good
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“Very helpful...”

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Mar 22,2019
Minithumbup
Robert
By: 'Lou and gaz'
Mar 22,2019
0 people found
this helpful
I find rob very helpful, always answers Phone and when he ain't available he gets bk to you as soon as he can. Although He dident sell my house as we decided to stay where we are I would definitely go bk to rob if ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Robert Jarvis
Mar 22, 2019
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Thank you very much for your review! nIt was lovely to work with you both and I wish you the very best of luck with your next project. nI look forward to working with you again in the future. nAll the best. nRob nLetters Home Sales ...

“Excellent...”

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Mar 05,2019
Minithumbup
Robert
By: 'Lynsey'
Mar 05,2019
0 people found
this helpful
Great communication, very quick to deal with my enquires. Friendly and remained professional throughout our dealings. Would recommend to anyone wishing to sell....
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“Friendly, knowledgeable, professional...”

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Feb 08,2019
Minithumbup
Robert
By: 'Andy N'
Feb 08,2019
0 people found
this helpful
My thoughts of estate agents prior to working with Rob was that they are a necessary evil. However, to my pleasant surprise, Rob cared about selling my home just as much as I did. He provided honest advice and his input was most useful and, ...
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Comment on agent fees
Fees inline with industry standard.
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“Robert was an ideal agent for house sales....”

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Feb 01,2019
Minithumbup
Robert
By: 'Ann S'
Feb 01,2019
0 people found
this helpful
Robert was always friendly, cheerful and confident with people he showed around. He inspired respect and was very efficient. He got the property on the market with impressive speed and took good photographs to help the sale. He helped to speed up the process when ...
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Comment on agent fees
Well desrved
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“Tenant management...”

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Jan 24,2019
Minithumbup
Sean
Donna
By: 'Royal Oak'
Jan 24,2019
0 people found
this helpful
Having used Letters for a number of years during which time tenants have come and gone, I can say I have never had a problem with any tenant on any aspect of the business which has always been undertaken in a most professional manner....
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Comment on agent fees
Fees are a little on the high side, but you get what you pay for with this agent.
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“Letters Peterborough...”

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Jan 23,2019
Minithumbup
By: 'Michelle'
Jan 23,2019
0 people found
this helpful
I have used Letters for over ten years and have always found them to be honest, professional and very helpful. I would have no problems recommending them....
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Staff picture Robert
(45)
Staff picture Leyna
(6)
Staff picture Tracey
(5)
Staff picture Sean
(4)
Staff picture Gary
(3)
Staff picture Donna
(2)
Staff picture Sofia
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:30 AM 27/11/2018 by allAgents

Awards won by Letters Group

Individual Branch Awards

Peterborough, PE1


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Letters Group