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    Robert
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    Tracey
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    Donna
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    Leyna
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    Sean
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    Gary
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    Sofia
Letters Group are a family run independent Sales and Letting Agent. We have been serving customers for 27 years within Peterborough and the surrounding villages.

Selling or Renting your property is not an everyday experience and it is essential that when you do you feel that your best interests are at the forefront of the team who you are dealing with. Here at Letters Group we strive to ensure that your experience with us is enjoyable and successful from start to finish.

We have been selec
Read full description...Letters Group are a family run independent Sales and Letting Agent. We have been serving customers for 27 years within Peterborough and the surrounding villages.

Selling or Renting your property is not an everyday experience and it is essential that when you do you feel that your best interests are at the forefront of the team who you are dealing with. Here at Letters Group we strive to ensure that your experience with us is enjoyable and successful from start to finish.

We have been selected to be the area representative of the world’s largest relocation company, Cartus. Through the Relocation Agent Network, we have access to handpicked independent agents throughout the UK to assist your next move.

All our properties are presented to a high quality standard with free 3D floor plans and a personalised description. We advertise on all the leading property portals, Rightmove, Zoopla, On The Market and AllAgents.
Letters Group

35 Broadway
Peterborough
Cambridgeshire
PE1 1SA
01733 567 123, 01733 567 124

“Works in a professional manner and demonstrates passion and knowledge of his field....”

Jun 11,2019
Minithumbup
Robert
By: 'Theseller'
Jun 11,2019
0 people found
this helpful
Thanks to Rob the process of sale was made very easy and progressed quickly and in an efficient way. He seems to be very knowledgeable with great telephone manner and very reliable. Would highly recommend to anybody....
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Comment on agent fees
I have no complaints, the fees were very competitive and well worth the efficiency of the process.
Was this helpful? Yes
By: Robert Jarvis
Jun 11, 2019
View all comments (1)
It was great to work with you too. If we can ever help you in the future you know where we are. Enjoy your new home!! ...

“Friendly...”

Jun 10,2019
Minithumbup
Robert
By: 'M Howard'
Jun 10,2019
0 people found
this helpful
I had not sold a property in over 16 years and the process had changed quite a bit, especially with houses now being viewed on the internet. Rob valued our home and an offer was made within 2 days by a young couple looking for a family ...
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Comment on agent fees
Average
Was this helpful? Yes
By: Robert Jarvis
Jun 10, 2019
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Thank you so much! It was lovely working with you both ?. ...

“First time buyers...”

May 16,2019
Minithumbup
Robert
By: 'Will'
May 16,2019
0 people found
this helpful
Robert was very helpful and proactive in getting info from the sellers to pass onto us and kept us updated with what was going on with exchanging and key release was very flexible towards our requirements!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Robert Jarvis
May 17, 2019
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Thank you Will, it was great working with you both. I hope you are happy in your new home! ...

“Very Good...”

Apr 30,2019
Minithumbup
Donna
Leyna
By: 'Ms. Lu'
Apr 30,2019
0 people found
this helpful
I have dealing with letting agent for 4 years. Both of these agents are kind and helpful. They have handled situation promptly and professionally....
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Comment on agent fees
good
Was this helpful? Yes

“Job Done...”

Apr 29,2019
Minithumbup
Robert
By: 'Viv'
Apr 29,2019
0 people found
this helpful
The sale of my property was conducted in a sympathetic but concise manner by Letters from start to finish. Robert Jarvis took over this sale part way through, and worked in an energetic and caring manner. He updated me on progress at regular intervals, capably ...
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Comment on agent fees
The fees charged were very competitive.
Was this helpful? Yes
By: Robert Jarvis
Apr 29, 2019
View all comments (1)
Thank you Viv! It was great working with you and we really appreciate your kind words. ...

“Quality service!...”

Apr 12,2019
Minithumbup
Robert
By: 'Mr Sharpe'
Apr 12,2019
0 people found
this helpful
Letters Home Sales were reliable and knowledgeable about every aspect of my sale. I would highly recommend them to friends and family!...
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Comment on agent fees
Good
Was this helpful? Yes

“Very helpful...”

Mar 22,2019
Minithumbup
Robert
By: 'Lou and gaz'
Mar 22,2019
0 people found
this helpful
I find rob very helpful, always answers Phone and when he ain't available he gets bk to you as soon as he can. Although He dident sell my house as we decided to stay where we are I would definitely go bk to rob if ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Robert Jarvis
Mar 22, 2019
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Thank you very much for your review! nIt was lovely to work with you both and I wish you the very best of luck with your next project. nI look forward to working with you again in the future. nAll the best. nRob nLetters Home Sales ...

“Excellent...”

Mar 05,2019
Minithumbup
Robert
By: 'Lynsey'
Mar 05,2019
0 people found
this helpful
Great communication, very quick to deal with my enquires. Friendly and remained professional throughout our dealings. Would recommend to anyone wishing to sell....
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“Excellent and very reliable...”

Feb 20,2019
Minithumbup
Robert
By: 'J55CPC'
Feb 20,2019
0 people found
this helpful
Excellent team at Letters. All staff are very friendly and helpful. With Rob's assistance, our property was sold and completed within 2 months! Rob went the extra mile in ensuring I was kept updated with every process of the sale. He was also very quick to ...
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Comment on agent fees
Agent's fees were reasonable
Was this helpful? Yes

“Friendly, knowledgeable, professional...”

Feb 08,2019
Minithumbup
Robert
By: 'Andy N'
Feb 08,2019
0 people found
this helpful
My thoughts of estate agents prior to working with Rob was that they are a necessary evil. However, to my pleasant surprise, Rob cared about selling my home just as much as I did. He provided honest advice and his input was most useful and, ...
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Comment on agent fees
Fees inline with industry standard.
Was this helpful? Yes

“Robert was an ideal agent for house sales....”

Feb 01,2019
Minithumbup
Robert
By: 'Ann S'
Feb 01,2019
0 people found
this helpful
Robert was always friendly, cheerful and confident with people he showed around. He inspired respect and was very efficient. He got the property on the market with impressive speed and took good photographs to help the sale. He helped to speed up the process when ...
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Comment on agent fees
Well desrved
Was this helpful? Yes

“Fantastic service and value for money...”

Jan 30,2019
Minithumbup
Robert
By: 'Satisfied Customer'
Jan 30,2019
0 people found
this helpful
Rob Jarvis handled every aspect of the sale of our property. He was attentive and efficient in his dealings. He listened to our concerns and sensitivities and worked with us through the whole sale process to make it simple and painless. Rob sold our property ...
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Comment on agent fees
Excellent value for money
Was this helpful? Yes
By: Robert Jarvis
Jan 31, 2019
View all comments (1)
Thank you very much for your great comments! We look forward to working with you again in the future. ...

“Tenant management...”

Jan 24,2019
Minithumbup
Sean
Donna
By: 'Royal Oak'
Jan 24,2019
0 people found
this helpful
Having used Letters for a number of years during which time tenants have come and gone, I can say I have never had a problem with any tenant on any aspect of the business which has always been undertaken in a most professional manner....
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Comment on agent fees
Fees are a little on the high side, but you get what you pay for with this agent.
Was this helpful? Yes

“Letters Peterborough...”

Jan 23,2019
Minithumbup
By: 'Michelle'
Jan 23,2019
0 people found
this helpful
I have used Letters for over ten years and have always found them to be honest, professional and very helpful. I would have no problems recommending them....
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“Tracey Collins...”

Jan 23,2019
Minithumbup
Tracey
By: 'Nick & Joy Baker'
Jan 23,2019
0 people found
this helpful
Very helpful & satisfactory at all times. Always ready with helpful advice if needed. Defends successfully against tenants should the occasion arise....
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Comment on agent fees
Acceptable.
Was this helpful? Yes

“Personel touch...”

Jan 23,2019
Minithumbup
Leyna
By: 'MJ'
Jan 23,2019
0 people found
this helpful
I have simply had a brilliant service.Always helpful.dealt with any problems very quickly. I very happy with everything....
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“Complete confidence...”

Jan 22,2019
Minithumbup
Gary
By: 'JLM'
Jan 22,2019
0 people found
this helpful
Gary and his team have been managing my rental property since the late 1990s. I've always been very well supported by all the Letters people I've interacted with regarding tenancies, refurbishments, maintenance, insurance and other ad hoc administrative issues. Without fail responses from the Letters ...
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“Efficient, effective and personable...”

Jan 18,2019
Minithumbup
Tracey
Sean
By: 'Facer'
Jan 18,2019
0 people found
this helpful
As a customer of 30 years I have always found the team to be quick and efficient at finding tennants that are reliable and stay long term. We rarely have voids and they always resolve any tenancy issues that crop up. The Letters team led by ...
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Comment on agent fees
Consistently fair with no sudden increases
Was this helpful? Yes

“Fantastic service from both the tenant and landlord perspectives!...”

Jan 18,2019
Minithumbup
Tracey
Leyna
By: 'SLL'
Jan 18,2019
0 people found
this helpful
I have experienced excellent service and communication as both tenant and landlord. The attention given to the tenant is first class; resolving tenancy issues reliably, speedily and diligently. The landlord services offered are impressive. The whole team is always available and very helpful. I would ...
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Comment on agent fees
The fees associated with the services are standard in the market.
Was this helpful? Yes

“Fantastic Service from the Team at Letters......”

Jan 18,2019
Minithumbup
Gary
Sean
By: 'Slash'
Jan 18,2019
0 people found
this helpful
I have used Letters for more than 10 years and have found the service exemplary, nothing is too much trouble and always assist whenever necessary . All the staff are polite helpful and fantastic at managing my property. The reason I have stayed with them so long ...
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Comment on agent fees
The fees are representative of the area without sudden increases
Was this helpful? Yes

“Fantastic Letting Agent customer for 12years...”

Jan 17,2019
Minithumbup
Sean
Tracey
By: 'LeeBH'
Jan 17,2019
0 people found
this helpful
I have used Letters for 12 years and have found the service outstanding, nothing is ever too much trouble and they always go that extra mile. All the staff are polite helpful and fantastic at managing my property. The reason I have stayed with them so ...
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Comment on agent fees
Very Fair fees no issues
Was this helpful? Yes

“Experience as a buyer...”

Jan 14,2019
Minithumbup
Robert
By: 'Bugemma'
Jan 14,2019
0 people found
this helpful
I was really impressed; it's a small branch but that's not a negative - they knew all about my purchase when I rang without needing to consult their notes. It was a friendly office when I popped in, they seemed genuinely interested in helping. Rob ...
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Was this helpful? Yes
By: Robert Jarvis
Jan 14, 2019
View all comments (1)
Thank you very much for your kind review! It was great working with you and I hope you and your family are happy in your new home. ...

“Fantastic service!...”

Jan 11,2019
Minithumbup
Robert
By: 'Sarah Lidgett'
Jan 11,2019
0 people found
this helpful
It was an absolute pleasure working with Rob. He was really professional and helpful which made the process much more enjoyable. He also sold our house in less than 24 hours for the full asking price! Great work :)...
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Comment on agent fees
Best we came across
Was this helpful? Yes
By: Robert Jarvis
Jan 11, 2019
View all comments (1)
Thank you very much for your kind words Sarah. It was a pleasure working with you too and I hope you and Sam are happy in your new home! ...

“Brilliant & Faultless...”

Dec 03,2018
Minithumbup
By: 'Evans'
Dec 03,2018
0 people found
this helpful
We would highly recommend Letters, they sold my fathers house for us which was a very distraught time with the utmost delicacy and passion, ensuring we were totally up to date all the time with the process & proceedings of the sale. I have had contact ...
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Comment on agent fees
Excellent fees, much better than any other agents I looked at and the price we got was higher than one said we would.
Was this helpful? Yes

“Excellent communication...”

Nov 30,2018
Minithumbup
Robert
By: 'Personal vehicle investments'
Nov 30,2018
0 people found
this helpful
Rob went out off his way to make a smooth sale and purchase right upto the final Exchange am considering giving Letters a couple of sale properties i am bringing To the market in new year...
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Comment on agent fees
Have yet to negotiate but I'm sure they'll Have a good trade price to do business
Was this helpful? Yes

“Recently moved out after renting with this company. I will ......”

Feb 03,2017
Minithumbdown
By: 'Mr Jones'
Feb 03,2017
0 people found
this helpful
Recently moved out after renting with this company. I will never use them again. They will charge you for any maintenance work as they will always claim the fault is yours and do not tell you this in advance or even what the cost will ...
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Was this helpful? Yes
By: Letters Home Rentals
Mar 01, 2017
View all comments (1)
Naturally we welcome all client feedback as the best way to monitor our service. We have looked through our system and cannot find a Mr Jones who has recently departed a property under our management. However, as ARLA registered agents we have a complaint procedure, and can find no record of a complaint being made by you. We would like you to contact us and will review exactly what happened. At every level of service Letters promises transparency and fairness, with clearly written details of all ...

“In summary as to be expected for the most part ......”

Mar 19,2015
Minithumbdown
By: 'Craig'
Mar 19,2015
3 people found
this helpful
In summary as to be expected for the most part as a rental agency during tenancy but they will charge you for everything they can, their finances are questionable and you may have to fight your corner for fair treatment in which case they resort ...
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Was this helpful? Yes
Areas covered
  • PE1
  • PE2
  • PE3
  • PE4
  • PE5
  • PE6
  • PE7
  • PE8
  • PE9

ARLA ARMA TPOS Sales TPOS Lettings TPOS TDS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 0 2 2 12 0 3 0 0 0
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:30 AM 27/11/2018 by allAgents

Awards won by Letters Group

Individual Branch Awards

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Staff picture Tracey
(4)

Staff picture Donna
(2)

Staff picture Leyna
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