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53/54 Castle Street
Canterbury
Kent
CT1 2PY
01227 456466

 
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Nov 06,2012
Minithumbdown
By:
Nov 06,2012
0 people found
this helpful
I would like to warn both landlords and tenants to stay away from advertising or renting a property from these agents. I have recently left a tenancy with Let Solutions. I also now own my own home which I intend to let out as a landlord in about a years time. Through my personal experiences as a tenant, I will not even consider using this agency. They take no interest in the property under their watch. As a tenant I had to repeatedly speak to agents about issues with the property. There ...
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What agent could do to change your mind?
- improve communication - do not use one contractor (an electrician) for all issues with the property - nothing gets solved! - do not fabricate information about the state of the property when a tenant leaves - address all raised points - read communication more clearly - do not try to scam money for no reason - recognise general wear and tear - undertake inspections and check outs when you agree to - take a general interest in the property you are managing - make it your business to know about the properties under your care (e.g. the change in key policy!)
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