Let-Leeds.com is your local award winning Leeds Letting Agent, providing a fresh and personal approach to property letting and management. If you're looking for an accredited agent, proactive and professional, we are only too willing to appraise your property. We offer marketing on major property portals including Rightmove, Zoopla, and our own website, we carry out personal viewings, provide online applications to ensure the process is fast and efficient for tenants, all tenants are fully refer Read full description...

Coburg House, St Andrews Court, Off St Andrews Street
West Yorkshire
0113 320 2000

Website not available

Properties for sale
Properties for rent
Jun 26,2015
Jun 26,2015
4 people found
this helpful
Let-Leeds are awful. The property was grubby and in need of some attention when we moved in. The check-in inspection was brief and cursory and did not record existing damage such as carpet stains. On querying this we were told we only had to leave it in the same condition when we moved out. There was confusion over who was managing the property and Let-Leeds passed our deposit to the landlord without our prior knowledge, who did not place it in a deposit protection scheme. When we left the prope...
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Jul 18,2014
Jul 18,2014
0 people found
this helpful
This letting company should be called Let-Down for the following reasons: -They insisted that an adult in full time employment should have a guarantor, which is unnecessary, difficult to arrange and ultimately quite galling. -They're in touch all the time when they want something (cutting the hedge, forms filling in, etc) but when we want something (such as the internet they promised in the advertisement but now say we aren't entitled to, or basic household appliances such as the hoover we've...
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Comment on agent fees
We had to pay about ‚£100 in admin fees, but the staff work for the landlord, they\'re definitely not on the side of the tenants so why do we have to pay to be put second?
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Areas covered
  • LS4
  • Leeds
  • LS12
  • LS6
  • LS3
  • LS1
  • LS16
  • LS28
  • LS2
  • LS13
  • LS17


Review statistics

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Agent Fees

Tenant Find 75% + VAT of First Month Rents
Managed 10% + VAT of Rent + £175 + VAT Setup Fee
Last updated at 2:35 PM 13/03/2014 by Neil Dawkin

Complaints Procedure

If you believe you have a grievance, please email us for the attention of 'The Branch Manager with reference 'FORMAL COMPLAINT' by email to complaints@let-leeds.com. We ask that you put your complaint in writing, setting out your concerns by reference to any related documents.
The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this timescale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
If you remain dissatisfied with the result of the internal investigation, the next step is to send an email for the attention of 'The Director' with reference 'FINAL FORMAL COMPLAINT' by email to complaints@let-leeds.com. Following the conclusion of our in-house review we will write to you with a final written statement.
If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below. The Property Ombudsman, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP
Last updated at 2:35 PM 13/03/2014 by Neil Dawkin

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