Let-It

3.08/5 rating 26 reviews
  • 63% valuation accuracy
  • 50% recommend
  • 65% fee satisfaction
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Let-It



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“Best in Glasgow!...”

Feb 14,2019
Minithumbup
By: 'Emma'
Feb 14,2019
1 people found
this helpful
Coming from a poorly managed, maintained and frankly rude agent dealing with my previous property I was nervous about trusting another. However Alistair and the team have been nothing but kind and friendly since I viewed the property - they genuinely care about their tenants ...
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By: Chris Cockburn
Feb 14, 2019
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Thanks Emma, We are delighted you're happy with our processes and the flat. ...

“A Quick Turnaround...”

Feb 05,2019
Minithumbup
By: 'JP'
Feb 05,2019
1 people found
this helpful
As a recent property investor Let it were recommended to me by a friend, I consulted with them throughout the purchase and subsequent upgrading of my property. It was recently listed and had a let agreed within 2 working days, I was pleasantly surprised at the ...
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Comment on agent fees
Competitive
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By: Chris Cockburn
Feb 06, 2019
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Many thanks for your kind words. It is also great to work with a landlord who knows how to present a property! ...

“Better than the big boys!...”

Jan 29,2019
Minithumbup
By: 'Colin H'
Jan 29,2019
1 people found
this helpful
LET it recently took over the management of my flat in Glasgow. Having rented it for around three years with a previous well known national letting agent, I have been really impressed with how simple you have made the whole process since I switched. Previously ...
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Comment on agent fees
Very competitive!
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By: Chris Cockburn
Jan 30, 2019
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Many thanks for your kind words and your business Colin! A pleasure to guide and help you. ...

“Satisfied Customer...”

Nov 27,2018
Minithumbup
By: 'Kerry Mccool'
Nov 27,2018
1 people found
this helpful
From the moment I walked in, Sandra was on hand to answer any questions I had on the property I was looking at and even though she was incredibly busy, offered to let me view the property immediately as I had no other time. Throughout ...
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Comment on agent fees
Good
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By: Sandra
Nov 27, 2018
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Hi Kerry, thank you for your review, it is very much appreciated and we are glad you had a positive letting experience with us at LET it, we wish you luck in the future in your new home ...

“Kind and personal service...”

Aug 15,2018
Minithumbup
By: 'Jack'
Aug 15,2018
1 people found
this helpful
As a tenant I found Let It a dream to let through. While I was searching for an apartment I was struggling to find a place that met my needs and took pets; and I found the perfect place, but alas it was dogs only, ...
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Comment on agent fees
I didn't notice anything unexpected, they seemed cheaper than other agents in the area.
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By: Sandra
Jan 08, 2019
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Hello Jack, thank you so much for your positive feedback, we will take on board your points about the letters too. Constructive criticism is always appreciated too, hope you have settled in well to your new home ...

“Alistair from Let It assisted my wife and I moving ......”

Feb 15,2018
Minithumbup
By: 'Matthew Webster'
Feb 15,2018
1 people found
this helpful
Alistair from Let It assisted my wife and I moving into a new property. The service provided by Alistair was exceptional in terms of excellent communication and organisation throughout the entire process. It is obvious the Let It team are professionals in this space and ...
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“Company is a total shambles, myself and partner got keys ......”

Feb 08,2018
Minithumbdown
By: 'Chrhunt'
Feb 08,2018
0 people found
this helpful
Company is a total shambles, myself and partner got keys to our property and reoprted dampness the following day 4 month later they reply and tell me this is not an urgent repair and my partner is pregnant and they then try pass the blame onto ...
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Comment on agent fees
Shocking
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By: Sandra Rooney
Feb 13, 2018
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In response to the comment above please contact me direct to discuss any issues that you feel are unresolved. ...

“I have used Let it, as a tenant, and they ......”

Jan 23,2018
Minithumbup
By: 'Barb Jones'
Jan 23,2018
1 people found
this helpful
I have used Let it, as a tenant, and they have the best service in Glasgow. All of our concerns were addressed promptly, courteously, and efficiently. The staff is lovely, helpful and every one that I met went above and beyond the call. Highly recommend ...
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Comment on agent fees
Fees are reasonable and no different from the others that I can see.
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“As a parent, I have had dealings with letting agents ......”

Aug 29,2017
Minithumbup
By: 'David L.'
Aug 29,2017
1 people found
this helpful
As a parent, I have had dealings with letting agents for a total of four years whilst my daughters went through university in Bath and in Glasgow. The Bath agents were only interested in getting their fees by preying on students who had little option ...
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Comment on agent fees
All fees were clearly highlighted and explained prior to tenancy.
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By: Chris Cockburn
Aug 30, 2017
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Many thanks for your wonderful review, David. We were delighted to serve you and your daughter and wish you all the best for the future. ...

“Total con artists, nothing but issues from start to finish ......”

Aug 28,2017
Minithumbdown
By: 'Empty pocketed former tenant'
Aug 28,2017
0 people found
this helpful
Total con artists, nothing but issues from start to finish despite us being a rare breed of decent members of society in the area. Live and learn, the reviews speak for themselves!...
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Comment on agent fees
Outrageous
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“Definitely recommend. Sandra and Lynn at Paisley Branch were great.........”

Mar 10,2017
Minithumbup
By: 'Angela'
Mar 10,2017
1 people found
this helpful
Definitely recommend. Sandra and Lynn at Paisley Branch were great...very approachable, helpful and friendly. I rented for 18 months and didn't want to move but sadly due to ill health I had no choice. Lovely family home. A couple of reported repairs were dealt with ...
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Comment on agent fees
Standard practice. Happy!
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By: Sandra
May 29, 2018
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Hi Angela, thank you so much for your lovely comments, I hope you are well and have settled into your new home, thanks again ...

“Consistently excellent professional service received over several years from the ......”

Feb 20,2017
Minithumbup
By: 'Mr & Mrs Porter'
Feb 20,2017
1 people found
this helpful
Consistently excellent professional service received over several years from the team in general and Brodie in particular ! Let-It set standards unmatched by other agents in our experience. Every enquiry, concern or request whether from ourselves or our tenants is addressed promptly and consistently followed through ...
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Comment on agent fees
Fees are competitive. Value is good.
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“The team at Let it did a great job and ......”

Jan 31,2017
Minithumbup
By: 'Kenny McAllister'
Jan 31,2017
1 people found
this helpful
The team at Let it did a great job and made the process of getting my property rented very straight forward. I would recommend them to friends, family and contacts....
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Comment on agent fees
Very fair
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“Let-it are the best. I have only been a Landlord ......”

Jan 27,2017
Minithumbup
By: 'J&S Properties (Glasgow) Lrd'
Jan 27,2017
1 people found
this helpful
Let-it are the best. I have only been a Landlord for 8 years and they have found me tenants for two of my properties who have been with me now for 3 & 4 years respectively and have never missed the rent or damaged my property. Great Agents Janet ...
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Comment on agent fees
good
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“I use the Full-Management service from Let-it for my property ......”

Jan 27,2017
Minithumbup
By: 'Peace of Mind'
Jan 27,2017
1 people found
this helpful
I use the Full-Management service from Let-it for my property and it hs been the best decision I made. They look after my property, deal with the tenants and ll I need to do is look at the bank balance grow each month. Meanwhile, the ...
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Comment on agent fees
The fees for this agent are great value for money.
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“AVOID !!! otherwise it will be impossible to end with the ......”

Sep 30,2016
Minithumbdown
By: 'jack'
Sep 30,2016
3 people found
this helpful
AVOID !!! otherwise it will be impossible to end with the ''service'' (if you can call it so) this agency provides. Never had a worst experience with any other agencies even tho I have dealt with other agencies who are unprofessional and ignorant, LET IT took ...
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“The agency is very responsive and very easy to communicate ......”

Aug 08,2016
Minithumbdown
By: 'Oyem'
Aug 08,2016
0 people found
this helpful
The agency is very responsive and very easy to communicate with, which is very refreshing - they will reply to e-mails often on the same day and will take the time to explain and answer any concerns/questions. The same is true for repairs; with ...
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What agent could do to change your mind?
Extremely expensive. Charges for credit checks, final inspection, minimum cleaning fees upon moving out. Repairs ridiculously expensive as well. These are all in the contract - MAKE SURE YOU READ THE CONTRACT to understand the fees you are going to be charged.
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Comment on agent fees
Extremely expensive. Charges for credit checks, final inspection, minimum cleaning fees upon moving out. Repairs ridiculously expensive as well. These are all in the contract - MAKE SURE YOU READ THE CONTRACT to understand the fees you are going to be charged.
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By: Callum
Jan 06, 2017
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Hi Chris, I hope you manage to see this, my partner and I were planning on renting with yourselves so I decided to look at some reviews of "Let It". It hasnt been too good on the review front from what I can see. I do understand that most people who have a pleasant experience working with you will not review, which is quite normal. I wanted to ask about something you have wrote here which I received mix messages about after calling to find out about the application process. I ...

“Avoid this company at all costs. Been a tenant for 3 ......”

Sep 18,2015
Minithumbdown
By: 'Hadenough'
Sep 18,2015
3 people found
this helpful
Avoid this company at all costs. Been a tenant for 3 years and have finally got the chance to move out. House is in a disgusting state and let it nor the landlords care. We waited 15 months just to get a smoke alarm mains fitted which ...
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“I have recently became a tenant of a property through ......”

Sep 07,2015
Minithumbdown
By: 'Emma'
Sep 07,2015
2 people found
this helpful
I have recently became a tenant of a property through let it Glasgow and the service so far has been unacceptable. The condition of the property on the move in date was not up to the standard expected. Despite being told the a professional cleaner ...
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“Well where to start. At the viewing the agent will ......”

Jul 08,2015
Minithumbdown
By: 'Coach24'
Jul 08,2015
0 people found
this helpful
Well where to start. At the viewing the agent will tell you anything. Told us that parking was availed through a permit (lies), that flat is deep cleaned and carpets cleaned after every tenant moves out (lies). Then they will tell you move in date ...
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What agent could do to change your mind?
Stop charging tennants fees for stuff they the landlord is paying them to do. Deal with repairs on a quicker manor
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By: Regional Manager
Jul 10, 2015
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Dear Coach24, I am sorry that your experience with us has not been as it should be. When you move into a property with our company you are given all the procedures you need to follow if repairs etc are not being done. You are given the details of The Housing Repair Panel to who you can report repairs being carried out, you are also given a complaints procedure which is to complain to myself the Regional Manager, none of these you seemed to have followed. Therefore we cannot resolve issues ...

“DISGUSTING!please do not use this company,I have been ......”

Jun 01,2015
Minithumbdown
By: 'A Mc'
Jun 01,2015
1 people found
this helpful
DISGUSTING!please do not use this company,I have been a tenant for over 2 years and am very unhappy °Å¸ËœÂ°,I have been waiting 7 months now for a very serious repair,I have a half inch gap round my living room window in a top floor ...
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“The staff is absolutely the most arrogant I have ever ......”

Mar 02,2015
Minithumbdown
By: 'tenant'
Mar 02,2015
0 people found
this helpful
The staff is absolutely the most arrogant I have ever dealt with in my entire life. Extremely rude. Not willing to carry out necessary repairs. Not willing to talk about issues with their property. Landlords watch out!!! They said they'd carry out regular inspections. Well, ...
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“I have used Let-It for several years now and have ......”

Jan 25,2015
Minithumbdown
By: 'Damien'
Jan 25,2015
2 people found
this helpful
I have used Let-It for several years now and have become increasingly disgusted by their service. At first they seemed to genuinely care about you as a landlord. This is no longer the case for me. I am constanly having to complain about their service ...
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By: Robert
Jun 10, 2017
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I am considering to rent a property trough them however one thing in their terms and conditions doesn't sound quite right to me: they require from the tenant to pay an insurance policy to cover landlord's contents, fixtures and fittings which is not absolutely tenant's responsability. What is your experience with that? ...

“The property was disgusting everything was greasy and full of ......”

Aug 12,2014
Minithumbdown
By: 'Mihaela'
Aug 12,2014
0 people found
this helpful
The property was disgusting everything was greasy and full of animal hair even in the fridge and freezer, i had to sleep on the floor for one week because the bed was broken and they replace it after one week, i have cleaned and disinfected ...
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“After emailing with no reply and phoning twice we were ......”

May 19,2011
Minithumbdown
By: 'disappointed.'
May 19,2011
2 people found
this helpful
After emailing with no reply and phoning twice we were invited to a group viewing of a house and on arrival were told that first person back to their office would get the property which meant that no-one looked round the property and instead all ...
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By: letit
Jul 06, 2011
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Unfortunately usually only negative comments are left on websites like these - never the countless accounts of positive experiences of our landlords and tenants. As a privately owned ARLA regulated agent, our reputation is important to us and we pay close attention to detail and being fair. Block viewings are the norm in the property industry, both in sales and letting. This will drive interest in the property, and making a rule that the first person back to the office with the deposit we feel i ...

“The agents don't get repairs done when you complain, if ......”

May 20,2010
Minithumbdown
By: 'unhappy.people'
May 20,2010
0 people found
this helpful
The agents don't get repairs done when you complain, if they do get done it is by a half drunk guy who is dropping his tools all over the place. They turn up and let themselves in whenever they want, without informing you. When you ...
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 1 7 11 0 0 0 0 0 1

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Last updated at 2:24 PM 02/07/2018 by allAgents

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Let-It - Glasgow, G1
Glasgow
123 Stockwell Street, Glasgow G1 4LT
(15)
Let-It - Paisley, PA1
Paisley
51 Moss Street, Paisley PA1 1DR
(11)

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