94% sales valuation accuracy
96% sales fee satisfaction
96% lettings valuation accuracy
91% lettings fee satisfaction
Established in 2003, Leonard Leese has gained a trusted name for independent estate agents in SE1. Our wealth of local knowledge combined with a hardworking team ensure that our customers receive the highest standards of service not forgetting to mention a warm welcome!
show more
Established in 2003, Leonard Leese has gained a trusted name for independent estate agents in SE1. Our wealth of local knowledge combined with a hardworking team ensure that our customers receive the highest standards of service not forgetting to mention a warm welcome!
Latest Reviews
View all Reviews 667
15th Nov 2023
reviewed by 'jesus'
13th Nov 2023
reviewed by 'Oliver'
19th Oct 2023
reviewed by 'Mo'
19th Oct 2023
reviewed by 'Hamza'
23rd Mar 2023
reviewed by 'Martyn & Charlotte'
8th Nov 2022
reviewed by 'Linsen'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 96% | £200,000 | £550,000 |
| Lettings | 96% | 91% | £315 | £3,667 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 166 | 2 | 321 | 20 | 52 | 1 | 70 | 1 | 27 | 7 |
Areas covered
- SE1
- SE11
- SE16
- SE17
- E1
- EC
- WC
Address
230 Borough High Street
Southwark,London
Greater London
SE1 1JX
020 7015 1360, 020 7015 1369
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Jul 04,2013
Jul 04,2013
1
people found
this helpful
this helpful
The whole service was extremly pleasant at each stage of the purchase. Any enquiry was dealt with very quickly. If I decide to sell it I'll ask them to do it....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 25,2013
Jun 25,2013
1
people found
this helpful
this helpful
All dealings with this estate agent have been excellent. The staff are responsive and professional. The marketing of my property was efficient and impressive and the numerous viewings were organised well. I would have no hesitation in recommending Leonard Leese....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 12,2013
Jun 12,2013
1
people found
this helpful
this helpful
James was very helpful and easy to deal with at all times during the process. He was happy to negotiate with the landlord on our behalf and was always available to answer questions. The whole process ran smoothly thanks to James and we would definitely ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 10,2013
Jun 10,2013
2
people found
this helpful
this helpful
Me and my girlfriend had arranged a viewing with Leonard Leese in a block of flats in Elephant and Castle for 12:30. We arrived ten minutes early and so I sent James a text to let him know we were waiting for him in the lobby. 20 ...
read full review
read full review
What agent could do to change your mind?
They could have arrived at the viewing, apologised, or at least gotten in contact in some way afterwards, because he will definitely have seen my texts and missed calls at some point, and has ignored them.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Jun 11, 2013
View all comments
(1)
Hello Tom,
Thank you for taking the time to leave feedback. I am very sorry that in this instance the service we have provided has fallen short of an acceptable level. I have spoken to James and I understand that he has now called you to apologise for the inconvenience he has caused. As he explained he did send a text to you and the other prospective tenants one hour before the appointment to explain that he was not able to carry out the block viewing due to access. I have seen this text and ...
Jun 07,2013
Jun 07,2013
1
people found
this helpful
this helpful
Leonard Leese has provided excellent customer service over the time they have managed my property. Like many others, I am a very busy person and Leonard Leese has taken the hassle out of being a landlady. Claudine in particular has been proactive and consistent her ...
read full review
read full review
Was this helpful?
Yes
Yes
May 30,2013
May 30,2013
1
people found
this helpful
this helpful
I have used Leonard Leese for over ten years, principally with Roxanna Hazell. Through them I have had almost uninterrupted occupancy of my flat for rent, with consistently good experience of the relationship with tenants & speedy follow-up on repairs & other actions.
I have also recently ...
read full review
read full review
Was this helpful?
Yes
Yes
May 29,2013
May 29,2013
1
people found
this helpful
this helpful
Toby was helpful and really understood what I was looking for in my property search. He was willing to work around my long office ours and at no point did I feel pressured.
When I found the right property but wasn't 100% sure rather than push ...
read full review
read full review
Was this helpful?
Yes
Yes
May 23,2013
May 23,2013
1
people found
this helpful
this helpful
Chloe dealt with the sale of my property.I found her to be the most efficient person I have ever dealt with. She dealt with all queries/stroke phone calls quickly and efficiently. If you are considering renting buying or selling a property I would ...
read full review
read full review
Was this helpful?
Yes
Yes
May 22,2013
May 22,2013
1
people found
this helpful
this helpful
I found Chloe Adams and Fiona to be kind, extremely helpful and professional in helping me in my purchase of a property. They were quick in their responses, kept me informed, followed up on my enquiries and negotiations, I would certainly recommend them....
read full review
read full review
Was this helpful?
Yes
Yes
May 21,2013
May 21,2013
1
people found
this helpful
this helpful
An extremely professional team across letting and property management. I have let my property with LL for 15 months and to date have had zero operational or tenant related issues. The team is fast an effective at resolving any property related matters and there is always ...
read full review
read full review
Was this helpful?
Yes
Yes
May 20,2013
May 20,2013
1
people found
this helpful
this helpful
I found using Leonard Leese, particularly Fiona and Chloe, a very positive experience. Reasons include easy to get hold of / quick responses, kept us informed in a timely manner, persued and followed up on all our enquiries and negotiations, were not late for appointments and ...
read full review
read full review
Was this helpful?
Yes
Yes
“Very good professional service, communication and enthusiasm. Good marketing material ......”
May 16,2013
May 16,2013
1
people found
this helpful
this helpful
Very good professional service, communication and enthusiasm. Good marketing material and advertising range for the properties. Chloe is certainly recommended....
read full review
read full review
Was this helpful?
Yes
Yes
May 09,2013
May 09,2013
1
people found
this helpful
this helpful
Toby has been dealing with our search for an apartment from the beginning. He has been extremely efficient and very helpful. We found a great new home with his help and he has given us 100% customer care and answered every one of our many questions ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30,2013
Apr 30,2013
1
people found
this helpful
this helpful
James Poll was excellent as an agent. Our move in had several complications relating to referencing as I was in a transitionary period, between jobs. James was instrumental in liaising with the landlord and ensuring that the move went through. He was also understanding and ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30,2013
Apr 30,2013
1
people found
this helpful
this helpful
Although we didn't sell or rent our property via Leonard Leese, it's only because we started working with them very late. The agency has shown great activity and high professionalism from the first hours working together.
Excellent advertising and photos. They found a buyer in ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 29,2013
Apr 29,2013
1
people found
this helpful
this helpful
James has been incredibly attentive and helpful with our offer on the flat, which we now have moved in and very pleased with. He first of all explained the process of making an offer and negotiations very well, which gave us much needed reassurance. He ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 29,2013
Apr 29,2013
1
people found
this helpful
this helpful
James was extremely helpful and professional in all our dealings with him. I would go as far as saying he went over and above what could have been reasonably expected. Very pleased with his services and would recommend him to others in a heartbeat....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 29,2013
Apr 29,2013
1
people found
this helpful
this helpful
Chloe was assigned to value my property for sale. She appeared calm, confident and very professional. Unlike a previous agent who basically ran down my flat as an ex council, Chloe was very sensitive. She gave me a lot of realistic reassurance concerning my anxieties. ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 25,2013
Apr 25,2013
3
people found
this helpful
this helpful
Very good sourcing of properties, showed me something that matched my needs on first meeting. Was very professional and also easy going at the same time. The process was simple, straightforward and explained in full. Thoroughly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 23,2013
Apr 23,2013
4
people found
this helpful
this helpful
We had ollie help us find a property. He couldn't of been more helpful. He went out of his way, staying late and putting in the extra effort to find us a place even though our budget was quite low. He was the only estate ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 24, 2013
View all comments
(1)
Hello Emma and Jemma,
Thank you for your recent review. I am pleased to hear that you have experienced good customer service from both Ollie and Roxanna. I am however sorry that you had issues with the speed and quality of some repairs and in particular that certain contractors did not meet your expectations. If you can contact me directly I would like the opportunity to discuss this matter in more detail to enable me rectify any outstanding issues as well as improve this area of our service ...
Apr 18,2013
Apr 18,2013
3
people found
this helpful
this helpful
Ollie showed us the property at a time outside his working hours that suited us, he was very well presented and acted with the utmost professionalism. He made us feel very comfortable with the process and it was extremely smooth and straight forward from start ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 18,2013
Apr 18,2013
1
people found
this helpful
this helpful
James was an excellent estate agent, and certainly one of the best that my flatmate and I encountered on our search for a new flat. He had our best interests at heart, and he wasn't just trying to push his own agenda. When we initially ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 18,2013
Apr 18,2013
1
people found
this helpful
this helpful
James was generally very competent during the process of signing a rental agreement for our property in London. Very pleasant to deal with and very quick to get back to us on anything.
The only reason for not rating as excellent was that I didn't ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 16,2013
Apr 16,2013
2
people found
this helpful
this helpful
I am leaving a review for Mr. Ollie Haley who works out of the Leonard Leese London Bridge office.
My flatmate and I contacted various lettings agents in order to secure a flat and without a doubt the most helpful, positive-minded and informative person we ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 16,2013
Apr 16,2013
1
people found
this helpful
this helpful
My flatmate and I were tremendously impressed by Toby when we found our current property through Leonard Leese. His attitude and attention to detail were exemplary. He did his utmost to find a property exactly matching our requirements and answered any questions we had during ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 11,2013
Apr 11,2013
0
people found
this helpful
this helpful
He showed us a variety of relevant properties in the area we were interested in. He was very helpful throughout the process. He found us the perfect place....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 04,2013
Apr 04,2013
2
people found
this helpful
this helpful
So far my dealings with the agent in question have been excellent, no hassles, no pressure, just upfront and direct advice and information. To be honest I was always wary of dealing with estate agents but Chloe has absolutely changed my opinion on that, it's ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 25,2013
Mar 25,2013
2
people found
this helpful
this helpful
Excellent service provided by Chloe and Fiona. All queries and requests for info promptly responded to, and have been kept up to date with all aspects of the purchase without feeling like I'm being hassled!
Would definitely recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 25,2013
Mar 25,2013
1
people found
this helpful
this helpful
Toby was at all times pleasant and professional, and was willing to receive calls and messages outside of business hours to answer any queries that we had....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 13,2013
Mar 13,2013
0
people found
this helpful
this helpful
I found both Toby and Jordan at Leonard Leese to be very personable and helpful agents. I've used them twice to let my flat out in Borough and they've delivered on both occasions. Although on the second occasion I received less rent, which I was ...
read full review
read full review
Was this helpful?
Yes
Yes
Toby
(123)
Claudine
(27)
Moses
Lenni-Mai
Mark
(5)
Landlord Fees
Let only service
9.6% (inc. VAT), Pay Upfront (Fees are not negotiable)Tenant find only service, equal to 8% + vat.
Last updated on 04/06/2019, 12:31 PM by C SandersFull Management Service
18% (inc. VAT), Pay Upfront (Fees are not negotiable)Tenant find and management service equal to 15% + vat
Last updated on 04/06/2019, 12:31 PM by C Sanders - ManagerPending
12% (inc. VAT), Pay Upfront (Fees are not negotiable)Tenant find and rent collection service equal to 10% + vat
Last updated on 04/06/2019, 12:31 PM by C Sanders - ManagerTenancy Agreement
£180 (inc. VAT), Pay Upfront (Fees are not negotiable)Drawing up of tenancy agreement.
Last updated on 04/06/2019, 12:31 PM by C Sanders - ManagerPending
£120 (inc. VAT), Pay Upfront (Fees are not negotiable)Arranging of gas certificate for the property.
Last updated on 04/06/2019, 12:34 PM by C Sanders - ManagerPending
£144 (inc. VAT), Pay Upfront (Fees are not negotiable)Arranging an Energy Performance Certificate.
Last updated on 04/06/2019, 12:38 PM by C Sanders - ManagerPending
£120 (inc. VAT), Pay Upfront (Fees are not negotiable)Register the deposit with The Deposit Protection Scheme or Flatfair Zero Deposit Scheme.
Last updated on 04/06/2019, 12:38 PM by C Sanders - ManagerPending
£90 (inc. VAT), Pay Upfront (Fees are not negotiable)Inspection of the property and report provided.
Last updated on 04/06/2019, 12:38 PM by C Sanders - ManagerPending
£120 (inc. VAT), Pay Upfront (Fees are not negotiable)Arrangement of Legionnaires Certificate.
Last updated on 04/06/2019, 12:40 PM by C Sanders - ManagerPending
£270 (inc. VAT), Pay Upfront (Fees are not negotiable)Full property inventory for a one bedroom property. This will increase by £10.00 for each additional bedroom.
Last updated on 04/06/2019, 12:41 PM by C Sanders - ManagerPending
£60 (inc. VAT), Pay Upfront (Fees are not negotiable)Arrange a check out at the end of the tenancy.
Last updated on 04/06/2019, 12:56 PM by C Sanders - ManagerChange of Sharer
£300 (inc. VAT), Pay Upfront (Fees are not negotiable)Let only service only - Where there is a change of tenant during a tenancy, the landlord will pay to the agent a fee of £250.00 + vat in order to facilitate the change of tenant.
Last updated on 04/06/2019, 12:43 PM by C Sanders - ManagerVendor Fees
Pending
2% (inc. VAT), On Completion (Fees are not negotiable)Selling your property through Leonard Leese. A fee of 2% will be due upon completion of the sale.
Last updated on 04/06/2019, 1:04 PM by C Sanders - ManagerTenant Fees
Holding Deposit (per tenancy)
One weeks holding deposit is taken to secure the tenancy and will be deducted from the overall move in monies.
Last updated on 04/06/2019, 12:32 PM by C Sanders - ManagerChange of Sharer
Replacement of tenant - A charge of £50.00 (incl of vat) will be due per tenant that is replaced during the tenancy. If there are any further costs incurred by the agent in order to facilitate the change of tenant, these costs will be provided to the tenant and invoices provided to confirm such costs.
Last updated on 04/06/2019, 12:32 PM by C Sanders - ManagerPending
Where a tenant or tenants break their fixed term agreement, costs incurred by the landlord to re-let the property will be chargeable to the tenants, this will include payment of fees the landlord has paid to Leonard Leese to let the property.
Last updated on 04/06/2019, 12:33 PM by C Sanders - ManagerLost Keys
Tenants are to pay for replacement keys, fobs or security keys for their property if they are lost or stolen during the tenancy. this also includes mailbox, bicycle sheds, refuse cupboards and car parking.
Last updated on 04/06/2019, 12:32 PM by C Sanders - ManagerTenancy Deposit
Tenants are to pay a deposit of five weeks rent where the annual rent is under £50,000.00.
If the annual rent exceeds £50,000.00 a maximum deposit of six weeks rent will be due.
Default Rent Payment
If a tenant/tenants default on their rent payment, interest charges of 3% above the Bank of England base rate in interest on the late payment of rent will be due from the date the payment is missed.
Last updated on 04/06/2019, 12:32 PM by C Sanders - ManagerKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:26 PM 02/03/2017 by allAgents
Best Letting Agent in SE1 
