• Toby Bailey
    Toby Bailey
  • Claudine Sanders
    Claudine Sanders
  • Mark Leese
    Mark Leese
  • Jordan Thompson
    Jordan Thompson
  • Roxana Hazell
    Roxana Hazell
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    Eva Bouzaki
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    Nadine Yap
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    Rhiann Supple
  • Nathan Abbey
    Nathan Abbey
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    Christopher Daniel
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    Bradley Gale
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    Chris
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    Nathan Johnson
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    Nathan Abbey
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    Samuel Mears
  • claim your profile
    Toby Bailey
We're an independent, local estate agents in Oval and Borough who've been helping our customers to buy, sell and let properties in South East London since 2003.
Apr 14,2017
Minithumbup
Samuel Mears
By:
Apr 14,2017
Featured Review
0 people found
this helpful
Sam was very helpful and professional throughout the whole process. Thanks to him, I found my new flat and moved in in no time. Would definitely recommend him....
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Comment on agent fees
A bit steep.
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Mar 15,2017
Minithumbup
Samuel Mears
By:
Mar 15,2017
Featured Review
0 people found
this helpful
Sam was extremely helpful, pleasant and very professional. He came back with answers to all our queries and always did what he said he will do. He has made our move simple and straightforward, quite a different experience from what we ever experienced before....
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Comment on agent fees
reasonable
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Mar 03,2017
Minithumbup
Christopher Daniel
Roxana Hazell
By:
Mar 03,2017
Featured Review
0 people found
this helpful
We have used Leonard Leese since 2003 for the letting and management of two properties, and at no time have we experienced any issues. We recently sold the two said properties and again all was smooth. In particular Roxanna Hazell and Christopher Daniel were exceptionally helpful and professional at all times. Would highly recommend....
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Comment on agent fees
Fees were competitive.
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Feb 24,2017
Minithumbup
Nathan Johnson
By:
Feb 24,2017
Featured Review
0 people found
this helpful
I would like to thanks Mr Johnson for his help and his professionalism.Mr Johnson really help me during my apartment research and also during my move on.I'm glad that he was taking care about me and also always be available to support me for any request....
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Feb 13,2017
Minithumbup
Nathan Johnson
By:
Feb 13,2017
Featured Review
0 people found
this helpful
Great service overall. Honest and genuine agent. Well informed Made the process seemless. Work with alot of agents and nathan was exemplary. Will be working with the agency again because of him....
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Comment on agent fees
Standard
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Feb 10,2017
Minithumbup
Nathan Johnson
By:
Feb 10,2017
0 people found
this helpful
The guy from the agency Mr. Nathan Johnson was very kind of person, friendly, helpful ... I found this agency very good!...
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Comment on agent fees
Very organised and good agency
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Jan 27,2017
Minithumbup
Nathan Johnson
By:
Jan 27,2017
0 people found
this helpful
Nathan is very efficient and willing to help. Fantastic negotiator! I wish i had those skills! Letting a property was so so easy and uncomplicated!...
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Jan 23,2017
Minithumbup
Christopher Daniel
By:
Jan 23,2017
0 people found
this helpful
Excellent property agent, stuck with us and guided us through difficult moments with a difficult seller. He even chased up the solicitors to get things moving. He was reasonable, friendly and very patient and professional and I'm very grateful for his work....
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Jan 20,2017
Minithumbdown
Roxana Hazell
Claudine Sanders
By:
Jan 20,2017
0 people found
this helpful
We used the agency to find a flat. It was in great condition,however dealing with the agency once the landlord decided to sell the flat (8months after we moved in) was a bit of a struggle. Response to emails was slow,we regularly had to chase to get one and they mainly seemed to support the landlord and not be that interested in facilitating the situation for us....
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Jan 17,2017
Minithumbup
By:
Jan 17,2017
0 people found
this helpful
The best services one could find while searching for property. Real professional with deep knowledge of the real estate market willing to find the best deal for me...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 16,2017
Minithumbdown
By:
Jan 16,2017
0 people found
this helpful
Unfortunately their inability to take responsibility on repeated occasions has proven them to practice unprofessionally. I have mistakenly let out a few of my properties with Leonard Leese, and although they were prompt in finding tenants, my disappointing experience with them will not lead them to have any of my other rental properties. On at least 2 occasions their accounts team have made errors on payment and they have also lost keys, on which they labelled the address of the property on the ...
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Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
Dominic did a great job understanding my needs and finding the best suiting properties. Excellent communication and professionalism. I would totally recommend him....
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Jan 13,2017
Minithumbup
Nathan Abbey
By:
Jan 13,2017
0 people found
this helpful
Superfriendly and willing to answer every one of my questions (no easy task!) Nathan helped me locate an amazing property. Furthermore, he arranged every process (checks, references) to fit my pressuring timelines....
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Jan 12,2017
Minithumbup
Christopher Daniel
By:
Jan 12,2017
0 people found
this helpful
Thinking of selling your property look no further than the above estate agent. Friendly, helpful, very outstanding staff and service I received throughout the sale of my property with no issues. Sold my property within two months. Will definitely recommend them to my family and friends....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 15,2016
Minithumbup
Christopher Daniel
By:
Dec 15,2016
0 people found
this helpful
Cannot praise Chris enough. Knowledgeable personal friendly approachable. We bought the flats through him and because of his amazing work and fantastic service we decided to go with leonardleese to tenant out the flats we got from him....
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Dec 06,2016
Minithumbup
Nathan Abbey
By:
Dec 06,2016
0 people found
this helpful
I have rented an apartment through Leonard Leese and have dealt with Nathan Abbey who was very helpful. Really please with his professional attitude. Received a quick and helpful response. Would definitely recommend!...
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Comment on agent fees
good
Was this helpful? Yes
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
Dominic was very professional at all to times during the process. He kept in constant contact and so I was informed at all times with regards the process. Dominic's style of communication is very good as he is adopts a relaxed yet efficient and professional attitude, which makes a refreshing change from the pressure /uncaring attitude of other estate agents....
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Nov 16,2016
Minithumbup
Nathan Abbey
By:
Nov 16,2016
0 people found
this helpful
Nathan and Leonard Leese provided us with Great Service! The viewing was well conducted. They helped us with the referencing and the fees where reasonable. I would recommend them to people based on this....
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Nov 14,2016
Minithumbup
Christopher Daniel
By:
Nov 14,2016
0 people found
this helpful
Chris was helpful and supportive through a process in which we presented him with some problems. He went beyond the call of duty, coming out after hours when our flat keys wouldn't work. He was professional and attentive, giving us sound advice in the turmoil following the Brexit vote. He eventually secured an excellent offer. The fact that changed circumstances prevented us from proceeding was greeted with grace, better than I might have managed in his shoes. I would have no hesitation in reco...
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Comment on agent fees
Acceptable for the current market, and worthwhile in that a good offer was secured.
Was this helpful? Yes
Nov 14,2016
Minithumbup
Christopher Daniel
By:
Nov 14,2016
0 people found
this helpful
I recently purchased a property through Leonard Leese at the Borough Branch and the service I received from the manager Chris and Dominic was exceptional. They were very attentive and made every effort to answer all of our questions throughout the buying process. I am very pleased and would definitely recommend them and use their services again in future. Much appreciated....
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 31,2016
Minithumbup
Christopher Daniel
By:
Oct 31,2016
0 people found
this helpful
Chris was excellent form the outset throughout. Excellent communication, always looking to progress the transaction and pleasant to deal with. Would highly recommend Chris to anyone looking to sell their property....
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Oct 30,2016
Minithumbup
Christopher Daniel
By:
Oct 30,2016
0 people found
this helpful
I've been involved in a few property purchases in the past however no one comes close to the service Chris provided us. He helped us through out the whole process at every step, and stepped in when we got into difficulties in areas outside of his mandate. I hope my next purchase is managed by Chris and, if that's not possible, I'll be judging the next person by his extremely high standards....
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Comment on agent fees
Very good.
Was this helpful? Yes
Oct 28,2016
Minithumbup
Christopher Daniel
By:
Oct 28,2016
0 people found
this helpful
Christopher Daniel is great- I would recommend him again and again. He cares about his clients and he works constantly to achieve the best possible result. He is efficient and trustworthy....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 17,2016
Minithumbup
Christopher Daniel
By:
Oct 17,2016
1 people found
this helpful
Both Agents were very professional and quick to answer all our questions throughout the buying process. They were very engaged with us throughout to see if we were satisfied with their service and made the process much easier for us as buyers....
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Comment on agent fees
good
Was this helpful? Yes
Oct 12,2016
Minithumbup
Samuel Mears
By:
Oct 12,2016
1 people found
this helpful
At the second viewing we found our flat. Amazing person, very helpful, polite and attendive to our needs. Patient and gave us our times without any kind of pressure. I really recommend it...
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Oct 04,2016
Minithumbup
Samuel Mears
By:
Oct 04,2016
1 people found
this helpful
Very helpful and profession throughout the whole process, from showing us the flat through to signing the contract and handing over keys....
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Comment on agent fees
Agent fees a bit steep.
Was this helpful? Yes
Sep 13,2016
Minithumbup
By:
Sep 13,2016
0 people found
this helpful
After being disappointed by a number of agents previously, I was really happy with the service we received from Leonard Leese and in particular Dominic from the Borough High St branch. Although we sold our flat through a different agent, he went out of his way to make our search easier, and actually listened to what we were after rather than just giving us whatever was on the books. I'd be really happy to sell or buy through this agent in future....
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Sep 07,2016
Minithumbup
Toby Bailey
By:
Sep 07,2016
0 people found
this helpful
Toby and Leonard Leese were very helpful when I wanted to rent my property. Toby was very knowledgeable about the market and the whole process went very smoothly. I would definitely recommend!...
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Sep 06,2016
Minithumbup
Roxana Hazell
By:
Sep 06,2016
0 people found
this helpful
I'd been in a Leonard Leese-managed property for over 4 years, and never had any problems with the company. Unfortunately, I had to temporarily move out due to problems with the plumbing in the building. As frustrating as that was, Roxanna, and everyone else I'd dealt with, were professional and friendly in all my dealings. They helped make what was a stressful time much less stressful. Thanks so much....
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 05,2016
Minithumbup
Samuel Mears
By:
Sep 05,2016
1 people found
this helpful
From the very beginning, Sam was very helpful and responsive. Because of Sam the search for the flat, referencing and move in went smoothly and that was a huge relief. Definitely I can highly recommend Sam....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Sep 04,2016
Minithumbup
Samuel Mears
By:
Sep 04,2016
1 people found
this helpful
Once my flat was online it was let under a week, i was extremely pleased with the service, I found Harris professional and reliable, always available to answers questions, he also fit around my busy schedule. I also dealt with Sam and found Sam also knowledgeable and able to answer my questions. I would recommend Leonard Leese....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 30,2016
Minithumbup
Samuel Mears
By:
Aug 30,2016
1 people found
this helpful
Sam is really helpful - great at finding good tenants and providing excellent ongoing service. He regularly goes over and above. Highly recommended....
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Comment on agent fees
Fees are reasonable
Was this helpful? Yes
Aug 25,2016
Minithumbup
Samuel Mears
By:
Aug 25,2016
1 people found
this helpful
Sam was a fantastic ambassador for your Company friendly and enthusiastic. It was refreshing to deal with an Estate Agent who's staff actually called you back when they said they would, responded quickly to email or SMS and saw the whole process through speedily and with out any hitches. Thank you Sam you will go far!...
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Comment on agent fees
Ok the going rate
Was this helpful? Yes
Aug 19,2016
Minithumbup
Christopher Daniel
By:
Aug 19,2016
0 people found
this helpful
Chris at Leonard Leese is a helpful, friendly, no nonsense, no pressure estate agent who was a pleasure to deal with during our recent purchase. When we hit some leasehold related stumbling blocks Chris stepped in and ensured that the right people were talking to each other to get the problem resolved, all the while liaising between us and the seller to keep things moving along and to ensure confidence. I wouldn't hesitate to recommend this agent to anyone looking to buy in the area....
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Was this helpful? Yes
Aug 19,2016
Minithumbup
Toby Bailey
By:
Aug 19,2016
0 people found
this helpful
I am a first time landlord and Toby made the process of getting set up very clear and straightforward. A prospective tenant backed out at the last minute but he kept me informed and was able to secure new tenants straight away. Very pleased with the service so far....
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Comment on agent fees
Fees were as expected (no surprises so far which is great) and I believe they are competitive compared with others I have seen.
Was this helpful? Yes
Jul 31,2016
Minithumbup
Samuel Mears
By:
Jul 31,2016
1 people found
this helpful
Very friendly, pretty fast to respond to emails, gave us good advice on when the best time to look for a flat was....
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Comment on agent fees
Felt they were pretty reasonable compared to other estate agents' fees.
Was this helpful? Yes
Jul 29,2016
Minithumbup
Jordan Thompson
By:
Jul 29,2016
0 people found
this helpful
Having purchased an apartment through Leonard Leese I went on to use them to rent this property out. In the 4 year since, all staff but especially Jordan have been extremely approachable and courteous, they have been very proactive in sourcing great candidates and then in negotiating the best possible terms. Their rates are very competitive and great value for money. I would not hesitate to recommend Leonard Leese and specifically Jordan...
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Comment on agent fees
Competitive and good value for money
Was this helpful? Yes
Jul 22,2016
Minithumbup
Toby Bailey
By:
Jul 22,2016
0 people found
this helpful
As a new tenant, i could not recommend Toby enough - he was most helpful, responsive and understanding. 100% recommended, he will get you the best deal!...
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Comment on agent fees
Very responsive, flexible and understanding
Was this helpful? Yes
Jul 19,2016
Minithumbup
Mark Leese
Claudine Sanders
By:
Jul 19,2016
0 people found
this helpful
We rented through Leonard Leese for the last three years. All the staff are friendly and helpful. Mark ensured that all problems were resolved very quickly. In one instance he managed to get a plumber out late on a Friday night within a few hours of us raising the problem. I have never had such a helpful landlord before. Claudine has always responded quickly and helpfully to any of our queries....
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Jul 08,2016
Minithumbup
Roxana Hazell
Jordan Thompson
By:
Jul 08,2016
0 people found
this helpful
Firstly, I must say that we heartily recommend Leonard Leese, particularly as we had two very bad experiences with letting agents in the past. Both times resulted in us removing our property from those past agents as they were happy to take our money but do nothing for it. Last time, my husband found himself managing the property himself from another continent - a nightmare! So, when our longterm tenant left, we were very nervous about the prospect of once again using a rental agent. We need not...
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Comment on agent fees
We are pleased that the agents work hard to earn their fees.
Was this helpful? Yes
Jul 04,2016
Minithumbup
Samuel Mears
By:
Jul 04,2016
1 people found
this helpful
Sam is really helpful, with essential skills and knowledge, answer my questions patiently. dealing things efficiently. he is a nice man, I strongly recommend him....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 29,2016
Minithumbup
Roxana Hazell
By:
Jun 29,2016
0 people found
this helpful
I rented property for 8 years and I was very happy with the agent also they provided a good service ....
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Comment on agent fees
Was very good , reasonable fees I had for my rent .
Was this helpful? Yes
Jun 29,2016
Minithumbup
Toby Bailey
Roxana Hazell
By:
Jun 29,2016
0 people found
this helpful
I have had number of properties with Leonard Leese and must say that their service has always been spot on. Really quick in response and resolving issues, always helpful attitude. Very positive staff. Would definitely recommend. Thanks, Botir...
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Comment on agent fees
good
Was this helpful? Yes
Jun 27,2016
Minithumbup
Toby Bailey
By:
Jun 27,2016
0 people found
this helpful
My experience with this agency was grateful. They are very frendly, patient and could interpret my dream. I really recomend Leonard Leese....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jun 21,2016
Minithumbup
Toby Bailey
By:
Jun 21,2016
0 people found
this helpful
I was looking for a 1 bedroom flat to let and I was very well served by Leonard Leese. They answered my inquiries prompt and scheduled a property viewing quickly. The communication during the whole process was very good and I could get a good deal in the flat letting. I am very happy with my new residence....
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Comment on agent fees
The fees are reasonable
Was this helpful? Yes
Jun 14,2016
Minithumbup
Samuel Mears
By:
Jun 14,2016
1 people found
this helpful
I viewed 9 properties with Sam while looking for a new flat to rent in London. He was very proactive, listening to my preferences and searching out appropriate places. He went the extra mile for me, spending many days and evenings showing me options. I would recommend him highly....
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Comment on agent fees
No comment.
Was this helpful? Yes
Jun 01,2016
Minithumbup
Nathan Abbey
By:
Jun 01,2016
0 people found
this helpful
Property was let efficiently and without issues as yet, Would use again as long as post letting service does not dip...
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Comment on agent fees
Competitive rate though extra charges are there over and above basic renting + managment
Was this helpful? Yes
May 31,2016
Minithumbdown
Roxana Hazell
By:
May 31,2016
1 people found
this helpful
Poor managed service. A let down to its client in securing justified recovery of damages and irresponsible control on contractor repairs costs and monitoring such works. Results are negligence and high costs to landlord...
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Comment on agent fees
Fees and charges did not justify managed spend i
Was this helpful? Yes
By: Claudine Sanders
Jun 10, 2016
View all comments (2)
Leonard Leese cannot be held accountable for unsuccessful deposit deductions from a tenants deposit where there is not sufficient evidence to support the requested deductions. Leonard Leese do not make the final decision on the proposed deductions and will be made by the deposit scheme case examiner, whose decision is final. Leonard Leese only use reputable, reliable and trustworthy companies to carry out repairs and have used the same companies for over six years as a result of their relations ...
May 26,2016
Minithumbup
Nathan Johnson
By:
May 26,2016
0 people found
this helpful
Nathan is an absolute delight to work with. He is polite, hardworking and highly professional. From viewing the property to signing the tenancy agreement and paying the deposit he was with me every step of the way. He cared about my needs as client and I felt he went out of his way a few times for me. I thoroughly recommend him!...
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Comment on agent fees
Perfectly reasonable
Was this helpful? Yes
May 25,2016
Minithumbup
Samuel Mears
By:
May 25,2016
2 people found
this helpful
Good responsive service from Sam, quick turnaround on offer and documentation when we needed to move quickly. Honest negotiating when it came to fees and rent....
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By: Xiaoyong
May 25, 2016
View all comments (1)
Good service ...
May 20,2016
Minithumbup
Roxana Hazell
By:
May 20,2016
0 people found
this helpful
After living 5 years in London, I realise its not often you would come across a really 'good' and a 'tenenat friendly' estate agent in London, but Roxanna Hazel has been quite an exception and a star. She has been very understanding and supportive to our needs, always there to listen and respond positively. Very impressed with her customer service skills. Overall, very good experience of letting with Leonard Leese and I would surely recommend this agency for anyone looking to rent through LL. Th...
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Comment on agent fees
Good
Was this helpful? Yes
May 18,2016
Minithumbup
Toby Bailey
By:
May 18,2016
0 people found
this helpful
Toby was very professional and pleasant to deal with from the initial contact through to the end. He kept me informed on what was happening and I would have no hesitation in recommending him in future....
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Comment on agent fees
Average.
Was this helpful? Yes
May 16,2016
Minithumbup
Christopher Daniel
By:
May 16,2016
0 people found
this helpful
Chris was professional and his passion for property was evident from our first meeting. He guided us through the entire process and ensured that we knew what was happening at every step of the way. I would not hesitate to recommend Chris to anyone selling their property....
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Was this helpful? Yes
May 12,2016
Minithumbup
Roxana Hazell
Claudine Sanders
By:
May 12,2016
0 people found
this helpful
The tenancy services has always been to my satisfaction for the last 3 years I have lived in a property managed by Leonard Leese. I thank Roxana and Claudine very much for that. It has always been a pleasure!...
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Was this helpful? Yes
May 06,2016
Minithumbup
Samuel Mears
By:
May 06,2016
1 people found
this helpful
Sam is a really good representative for Leonard Leese he helped sort out the issues and he is very nice and polite. The management team however do need to check that properties are habitable as we have had no heating/hot water for over 1 week. This should have been identified prior to us moving in, so I urge Leonard Leese management to check these basics before they allow tenants to move in. Sam put us in touch with the landlord and has helped with the process. He is responsive to emails...
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Was this helpful? Yes
By: Claudine Sanders
May 10, 2016
View all comments (1)
Thank you for leaving a review for Leonard Leese. We would like to note that Leonard Leese do not manage the property and therefore are not responsible for checking the apartment prior to you moving in but we are happy to hear your landlord has resolved any issues that you found upon moving in. ...
Apr 25,2016
Minithumbup
Samuel Mears
By:
Apr 25,2016
1 people found
this helpful
Sam helped my sister and I find the perfect flat for us! He was able to work around our busy schedules and be avaliable whenever we had any queries. Always quick to reply and always came back with an answer to my many, many questions. Very helpful and polite!...
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Comment on agent fees
A bit steep, but we found a great flat so it was worth it.
Was this helpful? Yes
Apr 24,2016
Minithumbup
By:
Apr 24,2016
0 people found
this helpful
Very efficient service. Property was let quickly, I was kept regularly informed, and paperwork was all handled professionally. Would use again....
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Apr 22,2016
Minithumbup
Christopher Daniel
By:
Apr 22,2016
0 people found
this helpful
Chris has been very helpful and prompt to reply to all my queries since the time he has shown us the property. He has been very professional through out the transaction especially when the seller decided to put up a mortgage race between another buyer and us. He has shown his hard working nature when I have requested the viewings in odd times because of my work commitments. In spite of his family commitments, he has agreed to show me the property in the weekends, upon my request. He has always ...
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 15,2016
Minithumbup
Roxana Hazell
By:
Apr 15,2016
0 people found
this helpful
Roxanna has been very helpful throughout the years, always there to promptly take care of any issues that arose in the flat....
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Was this helpful? Yes
Apr 15,2016
Minithumbup
Roxana Hazell
By:
Apr 15,2016
0 people found
this helpful
Roxana was really helpful and responsive to all my queries from start to finish in relation to both of the two flats that I leased through Leonard Leese. She responded quickly and followed up with queries on return of deposits on both properties and was really impressive....
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Was this helpful? Yes
Apr 14,2016
Minithumbup
Samuel Mears
By:
Apr 14,2016
1 people found
this helpful
Sam was very helpful from our first contact prior to the viewing. He made himself available at all times so as to manage the process as quickly as possible. He was conscientious in dealing with our queries and concerns, and communicated well at each stage....
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Comment on agent fees
The agent's fees equated to a week and a half of rent, which was very steep compared to other agencies. But we really liked the flat so we went ahead.
Was this helpful? Yes
Apr 12,2016
Minithumbup
Nathan Abbey
By:
Apr 12,2016
0 people found
this helpful
Very impressed with the service from Nathan. Nathan was extremely personable and empathetic (unlike many other estate agents I have encountered!), not pushy in any way, understood our needs and overall very helpful. Thank you...
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Apr 11,2016
Minithumbup
Christopher Daniel
By:
Apr 11,2016
0 people found
this helpful
Chris did a great job on the sale of my property from start to finish. He arrived to carry out the valuation with a wealth of research that he had undertaken to explain the value that he would place on the flat which proved to be accurate. Throughout the process Chris was always easy to get hold of, quick to deal with any issues that arose and a pleasure to work with. The sale was far from straight-forward but Chris was well connected and happy to deal with the various legal teams, etc, to mo...
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Apr 07,2016
Minithumbup
Nathan Abbey
By:
Apr 07,2016
0 people found
this helpful
Nathan Abbey was always friendly, professional and acted promptly. He really made the process a lot easier and is helping to single-handedly give estate agents a better reputation! Thanks...
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Comment on agent fees
Competitive
Was this helpful? Yes
Apr 06,2016
Minithumbup
Nathan Abbey
By:
Apr 06,2016
0 people found
this helpful
Nathan was extremely helpful right from the outset of our search for a new property, and continued to offer his guidance through the whole letting process. He is a very personable character who is willing to go to great lengths to ensure the customer is happy. Our experience with Nathan and Leonard Leese as a whole was a breath of fresh air. Cheers Nathan!...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Apr 06,2016
Minithumbup
Toby Bailey
By:
Apr 06,2016
0 people found
this helpful
Very responsive and helpful. Thanks Toby. He came by with the keys to sort things out during the transfer and local knowledge was great....
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Comment on agent fees
the fee was too high and a discount was granted.
Was this helpful? Yes
Apr 06,2016
Minithumbup
Nathan Abbey
By:
Apr 06,2016
0 people found
this helpful
Nathan was extremely professional throughout and very helpful to us during the process of arranging our new lease. He has been efficient and quick in responding to our queries and has gone above and beyond where he can to help us....
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Apr 06,2016
Minithumbup
Nathan Abbey
By:
Apr 06,2016
0 people found
this helpful
Very Good agent!! Understood our needs straight away and helped us find the best deal on our appartment. Very friendly with great insight on London areas....
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Comment on agent fees
A lot of insight with regards to London Areas
Was this helpful? Yes
Apr 06,2016
Minithumbup
Jordan Thompson
Nathan Abbey
By:
Apr 06,2016
0 people found
this helpful
worked hard to let flat for us in a reasonable timeframe. very responsive to emails and came well-prepared to the viewing. estimate of monthly rental potential was reasonable too - better than their competitors....
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Comment on agent fees
fees reasonable and were prepared to discuss terms
Was this helpful? Yes
Apr 05,2016
Minithumbup
Nathan Abbey
By:
Apr 05,2016
0 people found
this helpful
Finding a property in london can be daunting, Nathan helped us find the perfect place, he was very helpful, reliable and professional from the moment we contact him. He helped with all our queries and made the whole process smooth. Thanks to Nathan we will be moving into our new flat. thanks again Nathan...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 05,2016
Minithumbup
Nathan Abbey
By:
Apr 05,2016
0 people found
this helpful
Nathan helped us to find a great flat that we are really happy with. He was not pushy at all and worked to understand what we were looking for rather than just trying to sell us any old property....
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Comment on agent fees
They were a little more than I've paid previously but having said that Nathan was very upfront about the fees and there were no hidden extras.
Was this helpful? Yes
Apr 04,2016
Minithumbup
Toby Bailey
By:
Apr 04,2016
0 people found
this helpful
It was great to work with Toby who made the whole renting experience as stress free as it can be. We had to move at a certain date and he made sure that happened even though the references for one of us hadn't come back yet due to the referencing agency taking their time to process them. He also helped in negotiating a 6-month break clause in our contract even though the landlord wanted to rent for 12 months flat initially....
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Comment on agent fees
fees seem to be standard for London
Was this helpful? Yes
Apr 04,2016
Minithumbup
Nathan Abbey
By:
Apr 04,2016
0 people found
this helpful
Nathan was very friendly and professional throughout our whole rental process. He is very reliable and was able to help with all queries we had and they were answered in a timely manner! We would certainly use Leonard Leese again and would highly recommend. Thanks Nathan! :)...
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Was this helpful? Yes
Mar 21,2016
Minithumbup
Christopher Daniel
By:
Mar 21,2016
0 people found
this helpful
Chris was an excellent and proactive agent. It was clear that he was trying his best to make sure that the process went through quickly. I would have no hesitation in recommending him....
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Was this helpful? Yes
Mar 17,2016
Minithumbup
Toby Bailey
By:
Mar 17,2016
0 people found
this helpful
Very kind and helpful. Great flexibility from his side to meet me on a sunday evening to sign papers and give me the keys....
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Comment on agent fees
good
Was this helpful? Yes
Mar 16,2016
Minithumbup
Christopher Daniel
By:
Mar 16,2016
0 people found
this helpful
We had the pleasure of working with Daniel Christopher for a successful key exchange on our flat in South London. Daniel was courteous, punctual, and hard working. After a year searching for a flat, dealing with innumerable estate agents, Daniel Christopher, was by far the best we have ever worked with....
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Comment on agent fees
Agent fees were standard
Was this helpful? Yes
Mar 11,2016
Minithumbup
Toby Bailey
Jordan Thompson
By:
Mar 11,2016
0 people found
this helpful
After a long and painful refurbishment of our flat and placing it on the market at a very quiet time of year, I can't think of a more hard-working, conscientious and nicer agent we would have wanted to work with - Toby pulled out all the stops to get us the price - and tenant - we felt the property deserved. He & Jordan have been complete joys to work with - and we will of course, be returning to them in the future....
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Comment on agent fees
Very good.
Was this helpful? Yes
Mar 11,2016
Minithumbup
Nathan Abbey
By:
Mar 11,2016
0 people found
this helpful
We just moved to London and the rental scene can be very intimidating. Nathan found us the perfect place and even helped negotiate the price down for us. He wasn't pushy and made the process seamless and easy. If you're renting too I hope you find an agent as understanding and professional as Nathan....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 11,2016
Minithumbup
Toby Bailey
By:
Mar 11,2016
0 people found
this helpful
Toby was super helpful during our search, quick response and helped us getting a quick turn around for a smooth moving day...
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Comment on agent fees
Fair
Was this helpful? Yes
Mar 09,2016
Minithumbup
Toby Bailey
By:
Mar 09,2016
0 people found
this helpful
Toby has just managed the letting of our property in Borough. The flat was put on the market on Monday we received an offer at our asking price on Wednesday and the lease began on Sunday He kept me informed throughout the process, was pro-active and commercially minded - all managed with an idiosyncratic good humour....
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Comment on agent fees
Fees were commercial
Was this helpful? Yes
Mar 07,2016
Minithumbup
Nathan Abbey
By:
Mar 07,2016
0 people found
this helpful
Nathan was really helpful and hard working from the moment we contacted Leonard Leese. Thanks to Nathan, we're really excited about moving into our new flat. It wouldn't have happened without him! He was easily contactable, and exceeded expectations. He was patient with our questions and quick to respond to our calls. Moving can be a stressful, uncertain time but Nathan calmy walked us through the process. He's professional, honest, approachable, and reliable. We owe our new home to him! Couldn'...
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Comment on agent fees
The fees seem standard, but service great! Nathan was very clear about the fees.
Was this helpful? Yes
Mar 07,2016
Minithumbup
Nathan Abbey
By:
Mar 07,2016
0 people found
this helpful
Nathan was great. He explained everything as we went along amd was very easy to contact while we were arranging the move....
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Comment on agent fees
Expensive but worth it for the peace of mind
Was this helpful? Yes
Mar 07,2016
Minithumbup
Christopher Daniel
By:
Mar 07,2016
0 people found
this helpful
I recently purchased a property through Leonard Lease, we ran into delays caused by the vendors lawyers which were outside of the control of the vendor but a lot of assistance was required to chase up the lawyers and speed the process up in anyway. Chris was on the case daily and because of this I was confident the purchase would go through as soon as possible. He was also innovative in his ideas to reduce any delays and certainly went above the expected duties of a estate agent in this process....
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Was this helpful? Yes
Mar 04,2016
Minithumbup
Nathan Abbey
By:
Mar 04,2016
0 people found
this helpful
Great service quick reaction and great property selection in the london bridge and borough area and good contract handling and negotiating...
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Was this helpful? Yes
Mar 04,2016
Minithumbup
Nathan Abbey
By:
Mar 04,2016
0 people found
this helpful
Very helpful and efficient. We felt that we were valued customers and that Nathan was always ready to help us....
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Comment on agent fees
A little bit too High. In the past, I have had fees of ‚£200-‚£400, but these were around the ‚£500 mark.
Was this helpful? Yes
Mar 01,2016
Minithumbup
By:
Mar 01,2016
0 people found
this helpful
Toby was very professional in his line of work. No nonsense and very straight forward, and still keeping courtesy. He understands the frustration of moving to a new home and dealing with strangers, so is always reachable on his mobile to answer any questions. He handled the entire process smoothly overall, I would recommend working with him for future housing needs within the area he looks after....
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Comment on agent fees
Fees are on the pricey side, adding to the hefty moving cost.
Was this helpful? Yes
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
Toby was really helpful and ensured the whole process went smoothly. He was quick to follow up with the landlord when we needed and we got a quick turnaround to move in....
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Was this helpful? Yes
Feb 26,2016
Minithumbup
Toby Bailey
By:
Feb 26,2016
0 people found
this helpful
Toby could not of been more helpful during our search for a rental property. He was flexible to our requests and made the process as easy as possible. Since moving in he has responded to any queries we have quickly and efficiently. Thanks...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 25,2016
Minithumbup
Nathan Abbey
By:
Feb 25,2016
0 people found
this helpful
Great service, always helpful and friendly! Easy to communicate with. Really good experience with Nathan and Leonard Leese. Would recommend!...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 23,2016
Minithumbup
Toby Bailey
By:
Feb 23,2016
0 people found
this helpful
We have received an excellent service from Leonard Leese. Toby not only responds quickly and efficiently to any queries we have, he also managed to secure tenants and have them move into our property within just a few weeks - no fuss, no bother :-) We're overseas landlords, and we've had to chase previous agents many times before even receiving a response. Toby's efficiency has made a huge difference. Thank you Toby - and all the lovely folks at Leonard Leese, Suzie and Jon....
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Comment on agent fees
Very competitive
Was this helpful? Yes
Feb 18,2016
Minithumbdown
By:
Feb 18,2016
1 people found
this helpful
Me and my friend have been so disappointed with this agent !!!!! At first, everything is fine, quite helpful, until our boiler is broken !! All the problems just happeared, the boiler is broken for more then a year and it never got fixed. Only technician came over to have a look, it will work for a day or two and go back to that horrible cycle. Eventually, the end of the tenancy, they decided to replace the boiler ! Once we had a water leak to downstairs, even I tried to call the emergency numbe...
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Was this helpful? Yes
Feb 16,2016
Minithumbup
Christopher Daniel
By:
Feb 16,2016
0 people found
this helpful
Chris did a great job in marketing and selling my flat. He always kept me informed and made the whole process run very smoothly. I would have no hesitation in recommending Chris....
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Comment on agent fees
Good on fees
Was this helpful? Yes
Feb 12,2016
Minithumbup
Toby Bailey
By:
Feb 12,2016
0 people found
this helpful
I used Leonard Leese to re-let my property. I used them for the initial let and was very pleased with the service. On this occasion, Toby Bailey was excellent. He quickly found prospective tenants who met my criteria and agreed the let term that I was looking for. He was excellent at keeping me up to date with progress. I always find Leonard Leese to be realistic with the amount of rent that can be achieved....
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Comment on agent fees
I find the fees to be market competitive
Was this helpful? Yes
Feb 10,2016
Minithumbup
By:
Feb 10,2016
0 people found
this helpful
Nathan was very diligent and responsive throughout the entire process. He is making sure he acts in the best interest of the tenant at every single step of the process. Nathan is very polite and easy to communicate with....
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Was this helpful? Yes
Feb 10,2016
Minithumbup
Christopher Daniel
By:
Feb 10,2016
0 people found
this helpful
Chris consistently exceeded my expectations throughout a time consuming and complicated purchase. He acted as a great liaison to solve any issues between myself and the vendor and I would not hesitate to recommend him to anyone looking to purchase a flat in Borough....
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Comment on agent fees
No comment
Was this helpful? Yes
Feb 08,2016
Minithumbup
Toby Bailey
By:
Feb 08,2016
0 people found
this helpful
Toby was incredibly helpful to me as I relocated back to London from the States. He set up a viewing for me the first day I was back in the UK and helped me get everything arranged to move in as quickly as possible. He is very knowledgeable about both the rental and sales markets. I highly recommend him....
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Was this helpful? Yes
Feb 07,2016
Minithumbup
Nathan Abbey
By:
Feb 07,2016
0 people found
this helpful
Really pleased with their service, friendly and helpful. Once property was live on the website it was let within 6 days for the full price and with the best contract length. Good marketing wording and photos and several agents were promoting it strongly as ion as it was live....
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Comment on agent fees
Good value full management fees
Was this helpful? Yes
Feb 07,2016
Minithumbup
Nathan Abbey
By:
Feb 07,2016
0 people found
this helpful
Nathan was very helpful and the process was very quick and easy. Agency fees higher than I would have liked....
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Comment on agent fees
Good.
Was this helpful? Yes
Feb 07,2016
Minithumbup
Christopher Daniel
By:
Feb 07,2016
0 people found
this helpful
Exceptional - after several failed attempts with another local agent I switched to Chris at LL. He had people in the door very quickly and gave great advice all the way through. My sale was a little unusual as I live 200 miles away so had to use an agent I trusted. Chris was the man for the job - very very good....
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Comment on agent fees
Acceptable.
Was this helpful? Yes
Feb 05,2016
Minithumbup
Toby Bailey
By:
Feb 05,2016
0 people found
this helpful
After a long, fruitless, and discouraging property search, I cannot thank Leonard Leese enough, and particularly Toby, for finally bringing it to an end - the process through from inquiring, viewing, to letting our new flat has been quick, hassle-free, and extremely pleasant (sadly not always an expectation with London estate agents!). All my interactions with Toby have been friendly, informative, honest, and respectful - he has kept us involved at all stages of the letting process, and so far n...
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Was this helpful? Yes
Feb 05,2016
Minithumbup
Toby Bailey
By:
Feb 05,2016
0 people found
this helpful
Toby has helped my cousin and I find a perfect 2 bed flat just south of the river in an ideal location for both of our commuting needs. As well as being very informative and knowledgeable during the initial flat viewing, he has been extremely diligent, approachable and helpful at all stages involved with securing the flat. We have had all questions addressed on the same day and he has made the whole process really hassle free so thanks for all your help!!!...
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Comment on agent fees
Agent's fees were no more than expected for alternative letting agencies.
Was this helpful? Yes
Feb 03,2016
Minithumbup
By:
Feb 03,2016
1 people found
this helpful
Quick and positive service from Mike. Always on time and always available when I needed to speak to him, and put forward our requests to the landlord....
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Comment on agent fees
Quite expensive fees in my opinion
Was this helpful? Yes
Feb 03,2016
Minithumbup
Toby Bailey
By:
Feb 03,2016
0 people found
this helpful
Toby was great all the way through the process of finding our flat. He was always on call to help us out and is a really friendly guy....
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Was this helpful? Yes
Feb 02,2016
Minithumbup
Nathan Abbey
By:
Feb 02,2016
0 people found
this helpful
Both Nathan and Harris were great in handling the whole process smoothly and professionally. From the viewing up until the signing of the paper work they managed to keep us well informed. We look forward to using Leonard Leese in the future....
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Comment on agent fees
Good.
Was this helpful? Yes
Feb 02,2016
Minithumbup
Toby Bailey
By:
Feb 02,2016
0 people found
this helpful
We are really happy with Toby Bailey. He was very kind with us and always ready to resolve the issues of the house we are renting now....
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Was this helpful? Yes
Feb 01,2016
Minithumbup
By:
Feb 01,2016
0 people found
this helpful
Very efficient process of finding new tenants for my flat and ensured all checks and questions were dealt with promptly....
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Was this helpful? Yes
Jan 29,2016
Minithumbup
Christopher Daniel
By:
Jan 29,2016
0 people found
this helpful
I can highly recommend Chris from Leonard Leese. From our first meeting, through to completion Chris was always updating us with the process. He would return our calls straight away if we had any questions. The selling of my flat has gone through very smoothly and this is due to a very professional 'Chris'. Don't hesitate to get in touch with Chris. Many thanks....
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Comment on agent fees
The agent's fees are very fair and competitive for the area.
Was this helpful? Yes
Jan 27,2016
Minithumbup
Christopher Daniel
By:
Jan 27,2016
0 people found
this helpful
Throughout a process of sale where our solicitor was taciturn and impossible to contact, Chris was invaluable in providing the necessary information and guidance in order for me to make difficult decisions in the absence of a reliable lawyer. I'd recommend his hard working approach to business to everyone. Chris has managed a very slow and painful buying process, which has had some considerable difficulties and managed to make it happen. I'm very proud to give him my full recommendation....
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Comment on agent fees
I wasn't the fee paying party in this matter.
Was this helpful? Yes
Jan 25,2016
Minithumbup
Christopher Daniel
By:
Jan 25,2016
0 people found
this helpful
Quite excellent service from a really good estate agency. We were selling a smallish flat, which looked to be fairly straight forward. We got an offer within two weeks. The buyer started taking a long time to complete the paperwork. It turns out they were having difficulties with their mortgage lender sending through the documentation they had agreed to do. Chris kept on top of what was happening, and kept us informed at all times. At one stage, we had to organise some repair work, which Chris o...
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Comment on agent fees
Perfectly standard fees
Was this helpful? Yes
Jan 20,2016
Minithumbup
Christopher Daniel
By:
Jan 20,2016
0 people found
this helpful
Christopher was great throughout the whole process. Would definitely suggest him to a friend who is interested buying or selling...
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Was this helpful? Yes
Jan 18,2016
Minithumbup
By:
Jan 18,2016
0 people found
this helpful
Leonard Leese were very efficient in finding a new tenant to minimise a void period. Their staff are always helpful and friendly....
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Was this helpful? Yes
Jan 15,2016
Minithumbup
Christopher Daniel
By:
Jan 15,2016
0 people found
this helpful
I have recently completed a sale through Christopher and was impressed at the professional way he helped the seller. He went above and beyond what I would expect of an agent....
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Was this helpful? Yes
Jan 12,2016
Minithumbup
Jordan Thompson
By:
Jan 12,2016
1 people found
this helpful
Good estate agents - very easy to deal with and always helpful. Both Michael and Jordan are excellent and great at finding good tenants and working with landlords....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 12,2016
Minithumbup
Nathan Abbey
By:
Jan 12,2016
0 people found
this helpful
Nathan was great he made the whole process simpe and quick and was constantly keeping me updated. I was dubious of the flat finding process but Nathan completley changes my mind. 10/10. I can not reccomend him enough. Many thanks...
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Was this helpful? Yes
Jan 05,2016
Minithumbup
Christopher Daniel
By:
Jan 05,2016
0 people found
this helpful
I have dealt with this agency for both sales and lettings and have found all dealings with them to be positive. Christopher Daniel provided excellent service with the sale of my flat. He was prompt in keeping me up to date with all aspects of the sale, provided market insights as the basis of his valuation of the flat when it came to agreeing a sale price, suggested and delivered on organising the smooth handover of the flat to the purchaser (this included the removal of unwanted furniture...
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Comment on agent fees
The fees were very reasonable and the service was better than any other agent I have dealt with previously.
Was this helpful? Yes
Jan 04,2016
Minithumbup
Jordan Thompson
By:
Jan 04,2016
0 people found
this helpful
Great service once again from Leonard Leese, got the job done on time and quicker than a much larger agency....
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Comment on agent fees
Very competitive
Was this helpful? Yes
Jan 04,2016
Minithumbup
Jordan Thompson
By:
Jan 04,2016
0 people found
this helpful
Lewis Dockery took charge of the rental of my property after the original negotiator handling my account left suddenly without notice. Lewis performed extremely well under a tight time-line and delivered excellent results. I thank Lewis for a job well done. Special thanks also go to Jordan Thompson, Roxanna Hazel and Claudine Sanders....
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Was this helpful? Yes
Jan 04,2016
Minithumbdown
By:
Jan 04,2016
2 people found
this helpful
Do not use Leonard Leese! I have never dealt with a more incompetent, inexperienced and unprofessional agency. Throughout my tenancy I experienced a catalogue of problems, some of which you may expect when renting, however it was the way that Leonard Leese dealt with (or didn't) that was the most shocking. Most notable was the leak at my apartment which resulted in me having to turn off the water supply. This took Leonard Leese a week to resolve despite numerous phone calls and chasing from ...
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Was this helpful? Yes
Dec 31,2015
Minithumbup
By:
Dec 31,2015
0 people found
this helpful
Lewis did three things that made his work stand out. Firstly, having quickly found new tenants for the property, he negotiated a fair rent keeping me closely involved with progress. Secondly, he was constructive in our negotiations over the percentage I will pay for a managed service, allowing us to quickly agree a fair deal. Thirdly, when the propective tenants had to withdraw suddenly for reasons of their own, Lewis quickly found a new tenant and negotiated exactly the same terms (lease len...
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Comment on agent fees
Fair
Was this helpful? Yes
Dec 24,2015
Minithumbdown
By:
Dec 24,2015
1 people found
this helpful
Stunningly incompetent. Leonard Leese took every opportunity to show appalling customer service. From repeatedly getting my name wrong (it is a four letter, very common western name) through not showing up to a viewing and ultimately double charging the rent (and refusing a refund) Leanord Leese were almost impressive in their ability to make mistakes. If they go out of business I will be neither surprised or upset. Having dealt with several employees I can only assume that any positive r...
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Was this helpful? Yes
Dec 09,2015
Minithumbup
Bradley Gale
By:
Dec 09,2015
0 people found
this helpful
Mr Bradley Gale was committed throughout the sale process. He never failed to keep an appointment which was important to me due the pressure of my work. He kept me regularly informed of the thoughts of prospective buyers through correspondence. I trusted him right from beginning and I was right to do so....
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Comment on agent fees
It was reasonable.
Was this helpful? Yes
Nov 30,2015
Minithumbup
Christopher Daniel
By:
Nov 30,2015
0 people found
this helpful
Recently sold my property through Leonard Leese. Found them to be professional from start to finish. Chris was my main contact and always found him to be very helpful and with a positive attitude. Highly recommend....
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Was this helpful? Yes
Nov 23,2015
Minithumbup
Christopher Daniel
By:
Nov 23,2015
0 people found
this helpful
Christopher provided an excellent service throughout the negotiation and completion of our purchase and promptly dealt with all enquires and went beyond expectations to assist with property viewings. I would have no hesitation recommending him to anyone requiring an estate agent in the area....
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Was this helpful? Yes
Nov 20,2015
Minithumbup
Bradley Gale
Chris
By:
Nov 20,2015
0 people found
this helpful
Bradley kept me informed whilst I was living abroad via telephone, to make sure I knew what was going on through a difficult sale ( due to buyer not agent). He also went the extra mile chasing up both lawyers for me and pushed the sale through in the end....
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Comment on agent fees
All fees in London are too much in my opinion but leonardleese charge less than most.
Was this helpful? Yes
Nov 17,2015
Minithumbup
Christopher Daniel
By:
Nov 17,2015
0 people found
this helpful
Chris was very helpful in responding to all my queries, in a prompt manner as well. If he did not have the answer to hand he made the right enquirers and swiftly came back to me. Chris was easily contactable and I never found myself chasing him like my experience with other agents. He was also very helpful in making arrangements to suit me. Most importantly Chris was always very courteous and delightful to work with throughout the purchase (which is always a stressful situation anyway) Would de...
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Was this helpful? Yes
Nov 03,2015
Minithumbup
By:
Nov 03,2015
0 people found
this helpful
My flatmate and I moved in the property in October. We had a number of requests regarding the tenancy which we were not sure would be met, the main one being to furnish the property, which was initially marketted as an unfurnished flat. Lewis welcomed us in a very professional way, explained the possibilities we had in a very clear manner and gave us everything we needed to prepare our offer. He then handled the communication with the landlord in a timely manner, which resulted in a perfect arra...
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Was this helpful? Yes
Oct 20,2015
Minithumbup
By:
Oct 20,2015
0 people found
this helpful
I asked Leonard Leese to find tenants for my flat. George was efficient at arranging viewings and found some suitable tenants to start the tenancy on the date I was looking for. George has been helpful, friendly and easy to deal with....
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Was this helpful? Yes
Oct 13,2015
Minithumbup
Jordan Thompson
By:
Oct 13,2015
0 people found
this helpful
Julian is very pleasant and handled things professionally during the letting process. He kept me updated throughout and made the process as smooth as possible. Overall, I am very pleased with the assistance received from both Julian and Jordan and highly recommend Leonard Leese....
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Comment on agent fees
I found the fees reasonable compared to other agents in the area.
Was this helpful? Yes
Oct 12,2015
Minithumbup
By:
Oct 12,2015
0 people found
this helpful
Kieran helped us to rent 2 properties so far and both times he handled it in a professional manner. Really good and helpful attitude. Excellent service. Very happy!!!...
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Comment on agent fees
No fee
Was this helpful? Yes
Oct 06,2015
Minithumbup
Mark Leese
By:
Oct 06,2015
0 people found
this helpful
i would like to say how helpfully leonard leese where with letting my flat, i got more money than i thought i would which was nice i found it very easy and george took all the pressure off me, as i live in bedford i could not get to london, tennants moved in with no problem, so 10 out of 10 colin dance...
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Comment on agent fees
good
Was this helpful? Yes
Oct 06,2015
Minithumbup
By:
Oct 06,2015
1 people found
this helpful
I am very pleased with Kieran and his effort he put to help me in finding and moving to this property within 2weeks, Kieran had a gear attitude and very friendly and helpful. Kieran was very professional, hard working, very focused and very direct, I am really happy to have met him and delt with my request and for sure if I need anything in the future I will approach him directly. Thank you....
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Was this helpful? Yes
Oct 01,2015
Minithumbup
By:
Oct 01,2015
0 people found
this helpful
My dealings with George Clark and Leonard Leese in general were productive and easy. He was helpful in finding a place that fit my needs and was a good mediator between the landlord and myself. The only thing I think could become better in Leonard Leese's service is the actual moving in as there was no inventory done during the checking-in and no one at the house representing the agency....
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Was this helpful? Yes
Sep 28,2015
Minithumbup
Christopher Daniel
By:
Sep 28,2015
0 people found
this helpful
Christopher Daniel was very helpful in the whole process of purchasing my flat. He exceeded expectations and always acted promptly and professionally....
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Was this helpful? Yes
Sep 16,2015
Minithumbdown
By:
Sep 16,2015
1 people found
this helpful
The agent Callum was unhelpful, unfriendly-almost rude, and caused us to move to another estate agent therefore we lost the apartment we wanted in Petticoat Square. Callum never returned our calls or text messages, messed around with the amount of rent that was required, didn't turn up for requested viewings even though an appointment had been made. When I couldn't forward a snap shot of proof that we had paid the holding money of one weeks rent I was practically told 'tough'. I'm still waiti...
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What agent could do to change your mind?
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Attached Files
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By: Leonard Leese
Sep 16, 2015
View all comments (1)
Please can you contact me at propertymanagement@leonardleese.com as Calum is no longer working for us and therefore this may be why there has been a delay in his responses to you, which I would like to apologise for. ...
Sep 13,2015
Minithumbup
Christopher Daniel
By:
Sep 13,2015
0 people found
this helpful
Christopher Daniel is an agent who every buyer or seller aspires to meet with. To begin with I left KFH to Leonard Leese and thought of leaving Leonard Leese for another agent before Chris took exclusive charge of the sale process and continued till a sale was effected at a good price with very good service from him -all through. Before Chris intervened in the process appointments were made incoherently and in an adhoc fashion without regard to terms already discussed When a client is selling ...
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Was this helpful? Yes
Sep 10,2015
Minithumbup
By:
Sep 10,2015
0 people found
this helpful
I found George very helpful and made me feel at ease about letting my flat out. I haven't used estate agents in the past as found it quite a daunting procedure. He was patient too as I had a lot on my mind with moving flat, a relatively new job and getting this flat rented out. He was always very polite. My flat was let out within 2 days and I got 6mths rent up front - couldnot have asked for a better outcome. Thanks George!...
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Comment on agent fees
I felt some of the fees were out of kilter and had more than doubled since October 2013 eg inventory at ‚£270 I would expect this to be ‚£80 for a 1 bed costs of ECP ‚£90 + vat vs ‚£35 externally handling deposit ‚£90 from ‚£40 only 6 months or so ago. These are not really justified. Thank you
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Sep 09,2015
Minithumbup
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Sep 09,2015
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It is nice of George to help me search for the suitable flat, and effectively address the relevant issues.It is a happy experience....
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Sep 09,2015
Minithumbup
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Sep 09,2015
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From the outset, George was an excellent ambassador for Leonard Leese and very kindly met me at the property in question at a rather unsociable hour to allow me to view it. Throughout the pre-Contract process, he was polite, intuitive and very patient, and usually seemed to be at least one step ahead of me. This was vital as we had quite a narrow completion window. Overall, George was very easy to deal with. I would highly recommend both he and Leonard Leese. I would certainly use them again if ...
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Sep 05,2015
Minithumbup
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Sep 05,2015
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Since we had many issues in regards to the property, George was especially efficient in communicating between us and the landlord. Once we expressed an interest in the property, George was relentless in securing the property for us, which gave us a degree of security that we would not miss out on another property....
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Attachments
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Aug 26,2015
Minithumbup
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Aug 26,2015
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This was my first time looking for a property to rent, and George was superb at guiding me through the process, and was courteous and understanding of the difficulties of finding a place when all three of us were looking in an area none of us could get to quickly, and ourselves living hundreds of miles apart. All correspondence was swift and clear. No issues at all come to mind. Couldn't recommend more!...
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Aug 25,2015
Minithumbup
Christopher Daniel
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Aug 25,2015
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Chris and Camille make an excellent team. Both are always professional as you'd expect, but I also felt they listened, and had a warm friendly manner, so if there was a problem they would sort it out in a relaxed efficient way. Very happy with the price achieved in the sale of my flat too...
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Aug 21,2015
Minithumbup
Christopher Daniel
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Aug 21,2015
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Chris was incredibly helpful, providing sage advice and support from start to finish during the house buying process. As a first time buyer I greatly appreciated this support. Always available and eager to help, Chris involved himself at critical moments, followed up on queries and helped speed up response times between solicitors. We were in constant contact up to contract exchange, during which he negotiated a 24 hour extension to ensure the deal could go through. Thanks again Chris....
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Aug 13,2015
Minithumbup
Jordan Thompson
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Aug 13,2015
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We have found the staff at Leonard Leese to be very helpful and nice to work with, and they've done a great job renting our maisonette....
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Aug 12,2015
Minithumbup
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Aug 12,2015
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Good service. At first took a bit of time getting a hold of someone to schedule the viewing, but in the end it was taken care of. A bit annoying the guy wasn't a bit more willing to work with us on somethings, but tis life with renting in London....
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Comment on agent fees
A bit steep per person when two people are sharing one flat, ie meaning less work long haul.
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Aug 07,2015
Minithumbup
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Aug 07,2015
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George has been very helpful throughout the whole process from arranging flat-viewing to drafting the tenancy agreement and liaising between myself and the landlord. I am very pleased with the service provided by George and Leonard Leese....
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Aug 05,2015
Minithumbup
Christopher Daniel
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Aug 05,2015
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Professional service offered throughout the sale process. Questions answered satisfactorily. Chris and Camille put my mind at rest especially when I thought things were not going as swiftly as I anticipated. I am happy with the way it went and I would recommend Leonard Leese again. Thanks guys....
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