Legacy Property Consultants
5/5, 85 reviews
96% recommended
84% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
95% lettings fee satisfaction



Property Features

Legacy PCL is an independent boutique property consultancy, offering a plethora of bespoke professional services in Residential Sales Lettings and Management, Development and Investment. Our experienced team with over 40 years collective local market knowledge, covering North West and Prime Central London (PCL) has enhanced our unrivalled service whether acting for ... show more Legacy PCL is an independent boutique property consultancy, offering a plethora of bespoke professional services in Residential Sales Lettings and Management, Development and Investment.

Our experienced team with over 40 years collective local market knowledge, covering North West and Prime Central London (PCL) has enhanced our unrivalled service whether acting for high net worth clients, developers, international buyers or tenants.

We pride ourselves in comprehensive due diligence in every aspect of our business engagements, with transparency of information and professional advice to our clients. Ultimately, referrals and repeat business play a fundamental role in our organisation.

Our ethos is one of a professional approach, maintaining the highest level of customer service at all times. We seek to ensure established communication with our clients from pre to post transaction, leaving a legacy to which exemplary industry standards are met.

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 84% 100% £0 £0
Lettings 100% 95% £325 £5,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 78 3 0 0 1 0 0 0
Areas covered
  • NW3
  • NW8
  • W1
  • W2
  • W9
  • NW6
  • NW6
  • NW1
  • NW2
Address

10-11 Barkat House, 116-118 Finchley Road
Hampstead,London
Greater London
NW3 5HT
020 7433 2519

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“Excellent...”

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Dec 11,2018
Minithumbup
By: 'Bonnie'
Dec 11,2018
0 people found
this helpful
Dennis was very good at gaging his client's interest and would recommend something that really suits you. He was also very responsive to our enquiries about the viewing we did....
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“Excellent - highly recommend Legacy...”

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Dec 10,2018
Minithumbup
Dennis
By: 'NiniK'
Dec 10,2018
0 people found
this helpful
The team at Legacy are brilliant - efficient, communicative and always go the extra mile to help. We have just moved into a rental property found by Dennis and couldn't be happier, the whole process was a dream. Thank you Dennis, Malcolm and co!...
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Comment on agent fees
Good
Was this helpful? Yes

“Exceptional experience...”

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Dec 06,2018
Minithumbup
Dennis
By: 'Bojan'
Dec 06,2018
0 people found
this helpful
I had encountered with so many agents before I met Dennis (since I was looking for a flat), and hence I have quite relevant frame of reference of letting agents. Dennis was way beyond any previous agent I had been dealing with and over any ...
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Was this helpful? Yes

“Super-helpful, and super-cheerful!...”

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Dec 04,2018
Minithumbup
By: 'Cherie'
Dec 04,2018
0 people found
this helpful
Malcolm is the perfect example of an exceptional agent: friendly, easy to chat to, helpful, and knowledgeable. We had an extremely tight deadline for our move-in date, and he did everything in his power to help make it happen. We would highly recommend him!...
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Comment on agent fees
Rather high, but most agent fees in London are.
Was this helpful? Yes

“Thank you!...”

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Dec 03,2018
Minithumbup
Dennis
By: 'HappyClient'
Dec 03,2018
0 people found
this helpful
Thank you so much Dennis for your excellent and attentive service throughout the tenancy process. My clients are delighted with their beautiful new home....
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Was this helpful? Yes

“Malcolm was super helpful and thorough...”

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Nov 26,2018
Minithumbup
By: 'Hiba'
Nov 26,2018
0 people found
this helpful
When I was looking for a flat I was short on time. Malcolm understood exactly what I was looking for and I love the flat I'm in now. He still follows up every now and then and has been extremely helpful and professional....
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Was this helpful? Yes

“Very good experience!...”

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Nov 24,2018
Minithumbup
Dennis
Patrycja Anna Lis
By: 'Ester'
Nov 24,2018
0 people found
this helpful
Dennis and Patrycja were very responsive and helpful in the process of finding the flat and signing the contract. I would definitely recommend this agency to those looking for a new place!...
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Comment on agent fees
Fees were reasonable.
Was this helpful? Yes

“Very satisfied...”

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Nov 15,2018
Minithumbup
Dennis
By: 'Ashish'
Nov 15,2018
0 people found
this helpful
Dennis is very helpful, polite and cooperative during his work. He gives time and valuable suggestions including both pros and cons for a property which makes decision making easier for a clent. He even gives an extra effort in guiding and taking the client to ...
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Comment on agent fees
Dennis did not charge any fees (as far as I know), but the letting agency (to which I was introduced by Dennis) through which I have finally acquired a property in St Johns Wood, has charged me a fees, which I felt was a bit higher than what I had come to know from some other agents. Also these charges were not told to me in advance or as a prehand information before clicking the deal..
Was this helpful? Yes

“The genuine personality...”

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Nov 08,2018
Minithumbup
By: 'Alyssa'
Nov 08,2018
0 people found
this helpful
Malcom has a genuine personality and passion to want people to move into their new homes with ease. He cares about you and what makes you happy and making sure I as a customer was happy with every step we were taking. Incredible, inspiring, beautiful ...
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Comment on agent fees
GOOD
Was this helpful? Yes

“Excellent Service...”

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Nov 08,2018
Minithumbup
By: 'Matteo'
Nov 08,2018
0 people found
this helpful
I had the chance to work with Dennis in securing the rent of a property in the Maida Vale area. I would highly reccomend him to anyone as the service was of extremely high quality from a point of attention to the customer, speed of ...
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Was this helpful? Yes

“Fast and efficient...”

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Nov 02,2018
Minithumbup
By: 'Mohamed'
Nov 02,2018
0 people found
this helpful
I thought looking for an apartment would take me quite some time and so I started early to check things out. I would say I was lucky because I got a fast response for the agent, and from there things went quite smoothly. I'm very ...
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Was this helpful? Yes

“Friendly, responsive, professional....”

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Oct 30,2018
Minithumbup
By: 'A'
Oct 30,2018
0 people found
this helpful
Good service from Malcolm. Followed up on DD and contract setup for a quick agreement. Friendly, responsive and professional during the whole process....
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Was this helpful? Yes

“Excellent overall experience...”

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Oct 30,2018
Minithumbup
By: 'Florian'
Oct 30,2018
0 people found
this helpful
I contacted Legacy as I was urgently looking for a furnished apartment to rent in London - Malcolm was available immediately to show me around and took plenty of time to show me every single apartment that was available. Finally everything was sorted really quickly ...
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Was this helpful? Yes

“Very good experience...”

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Oct 23,2018
Minithumbup
Dennis
By: 'Emily'
Oct 23,2018
0 people found
this helpful
From first contact with Malcolm, who was very friendly and accommodating, to completion of rental, my experience with Legacy has been smooth and helpful. I would recommend them in future, and many thanks!...
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Comment on agent fees
N/A
Was this helpful? Yes

“Very attentive staff who help with any issues I have with regards to renting my flat...”

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Oct 15,2018
Minithumbup
Patrycja Anna Lis
By: 'Aleysha'
Oct 15,2018
0 people found
this helpful
When was organising my move in Legacy were very efficient and organised and helped with any issues with the landlord, I would recommend people going to Legacy if looking for a property...
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Comment on agent fees
Good (don’t know any different)
Was this helpful? Yes

“Excellent agent...”

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Aug 24,2018
Minithumbup
Dennis
By: 'Veronique'
Aug 24,2018
0 people found
this helpful
Dennis was very patient, supportive, and helpfull answering all our questions and he even sent us videos from the flats, because we were still abroad. We signed the contract with another agency which was managing the flat Dennis found for us, and even then, when ...
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Comment on agent fees
No fees.
Was this helpful? Yes

“Excellent agent!...”

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Aug 22,2018
Minithumbup
Dennis
By: 'Isis'
Aug 22,2018
0 people found
this helpful
This was our first time looking for an apartment in London, an entirely new city for us, and Dennis' help was undoubtedly very precious during this challenging period. We signed the tenancy agreement for the nicest apartment only 4 days after starting to work with Dennis. ...
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Was this helpful? Yes

“Personable and Helpful...”

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Aug 21,2018
Minithumbup
Dennis
By: 'osloman'
Aug 21,2018
0 people found
this helpful
Dennis was a great help to me. He understand my needs and worked hard to provide me with options. The flat that I took I was made aware of very quickly which helped secure the property. I would recommend him to any other LBS students ...
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Comment on agent fees
Fees waived
Was this helpful? Yes

“Excellent experience...”

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May 31,2018
Minithumbup
Dennis
By: 'Rachit'
May 31,2018
0 people found
this helpful
Dennis quickly understood what we needed and made our viewing experience really good. He was helpful throughout the entire process...
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“Amazing customer service. Very driven...”

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May 22,2018
Minithumbup
Dennis
By: 'Hemant'
May 22,2018
0 people found
this helpful
We are a couple who moved to London from Sydney, Australia. Dennis worked very hard and was driven to find an apartment that suited our needs. He went above and beyond....
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Comment on agent fees
N/A
Was this helpful? Yes

“Excellent experience...”

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May 10,2018
Minithumbup
Dennis
By: 'Amarava'
May 10,2018
0 people found
this helpful
Denis has been wonderful to us - guiding us throughout and showing us awesome properties. He is honest, very polite, understanding and supportive. We have had the best agent experience with him - he has made us newcomers to London feel very much at home. ...
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Comment on agent fees
Unfortunately we were not able to rent a property through Denis due to our budget constraint.
Was this helpful? Yes

“Professional....”

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Apr 09,2018
Minithumbup
Dennis
By: 'Reuben'
Apr 09,2018
0 people found
this helpful
The agency went the extra mile to ensure that the landlord agreed to suitable terms. The turnaround time from payment of the holding fee to occupancy was only 5 days. Handover process was simple and well-documented....
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Comment on agent fees
Very reasonable in relation to the industry standard.
Was this helpful? Yes

“Excellent experience with Dennis from the beginning of the process ......”

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Mar 09,2018
Minithumbup
Dennis
By: 'Raph55'
Mar 09,2018
0 people found
this helpful
Excellent experience with Dennis from the beginning of the process until the end. Very professional, very serious and very nice. Will definitely recommend him....
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“It was great to work with Dennis Matse-Orere in my ......”

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Mar 08,2018
Minithumbup
Dennis
By: 'AChaw0203'
Mar 08,2018
0 people found
this helpful
It was great to work with Dennis Matse-Orere in my recent flat search. Dennis was extremely punctual and understood my needs perfectly. To top it off he was very friendly and truly a pleasure to work with. I would highly recommend his agency!...
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Comment on agent fees
Fees are very affordable and at a steep discount to big players like Foxtons
Was this helpful? Yes

“Zain helped me tirelessly for over 2 months to find me ......”

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Jan 18,2018
Minithumbup
By: 'Aman'
Jan 18,2018
0 people found
this helpful
Zain helped me tirelessly for over 2 months to find me the right property. He was able to understand what I wanted and assisted me al all through out. I had an extremely pleasant experience with this agency, especially zain, and hope to work with them ...
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Comment on agent fees
Good
Was this helpful? Yes
Staff picture Dennis
(93)
Staff picture Patrycja Anna Lis
(20)
Staff picture Elizabeth

Tenant Fees

Assured Shorthold Tenancies Signed on or after 1st of June 2019
Please note the charges listed below are the MAXIMUM fees that will be applied unless stated otherwise.
Permitted Charges are in accordance with the Tenant Fee Act 2019 for an Assured Shorthold Tenancy.

In addition to paying rent for the property, you may also be required to make the following permitted payments:

Before the tenancy starts:
• Holding Deposit: 1 week’s rent; and/or
• Deposit: 5 weeks rent (or in the case of rental income of more than £50,000 per annum 6 weeks rent).
Holding deposit:
Please note that this will be withheld if the tenant or guarantor withdraw from the tenancy, fails a right to rent check, provides false or misleading information, unreasonably delays responding to reasonable requests for information or fails to sign the tenancy agreement (&/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing)

Security Deposit:
5 weeks (Rent under £50,000 per year)
6 weeks (Rent of £50,000 or over per year)

During the tenancy:
• Payments to other third parties: such as Council Tax, utilities or payments for communications services;
• Default Charges: such as payments for the replacement of lost keys/fobs/security devices or interest on overdue rent; and
• Tenancy Transaction Charges: such as requests to vary or assign the tenancy.
Variation of Contract - £50.00 (inc VAT)
If a tenant requests a variation or assignment of a tenancy, or a replacement or an addition of a Tenant/Occupier, during the tenancy, the tenant will be liable for the Variation of Contract Fee for the preparation & execution of new legal documents in relation to each variation. £50.00 (inc VAT) or any reasonable costs incurred if higher to cover the costs associated with taking landlords instructions, new tenant referencing, right-to-rent checks, deposit registration as well as the preparation & execution of new legal documents.

Early Termination
Should the tenant agree with the landlord to terminate the tenancy before the tenant is permitted to do so, the tenant will be responsible for indemnifying the landlord and the agent for any losses and reasonable costs incurred as a result of the early termination and in the re-letting of the property. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Lost Keys, Fobs/Security Devices
The tenant will be liable for the actual costs incurred in replacing any keys, fobs or other security devices that are lost during the tenancy for the property and the building where necessary. If the loss results in locks needing to be changed the actual costs of a locksmith, new lock & replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant.

Unpaid Rent:
Interest at 3% above Bank of England Base Rate on any rent or other money payable under the tenancy agreement.

Other permitted payments
Any other permitted payments, not included above, under the relevant legislation including contractual damages.








Assured Shorthold Tenancies Signed before 1st of June 2019 & NON-HOUSING ACT TENANCIES

Holding Deposit - Equivalent to 2 weeks rental per tenancy.
Please note if the tenant or guarantor withdraw from the tenancy, fail the referencing, or the tenant or any occupant fail the Right to Rent checks, the tenant will be required to compensate the landlord and Legacy Property Consultants by paying up to the full amount of the Holding Deposit for the reasonable costs incurred in preparing the property for the tenancy or complying with any of the special conditions. If the property is withdrawn from the market the tenant will be required to compensate the landlord for an amount equal to the rent for the period that the property is withdrawn from the market.

Administration Charge - £200 plus VAT per tenancy.
Preparation and drawing up of the tenancy agreement. Please note that the Administration Charge is non-refundable should the tenant or guarantor withdraw from the tenancy, fail the referencing, or the tenant or any occupant fail the Right to Rent checks.

Reference Fee - £25.00 (plus VAT) per tenant or guarantor.
Please note that the Reference Fees are non-refundable should the tenant or guarantor withdraw from the tenancy, fail the referencing, or the tenant or any occupant fail the Right to Rent checks.

Security Deposit
Equivalent to 6 weeks rental per tenancy. An additional 2 weeks deposit is required for pets.

Amendment to Tenancy Agreement/Change of Tenant - £25.00 (plus VAT) per amendment/change of tenant. Each new tenant/guarantor will also be liable for a Reference Fee of £25.00 (plus VAT).

Renewal Fee (per tenancy) - £75.00 (plus VAT)
Contract negotiation and arranging a memorandum of renewal agreement.

Inventory Check in - Check Out
This cost is dependent on the type of property, please see below the range of costs:
STUDIO - 5+ BED = between £100 and £225 plus VAT

Early Termination
Should the tenant agree with the landlord to terminate the tenancy before the tenant is permitted to do so, the tenant will be responsible for the repayment of the pro-rata letting or renewal fee paid plus any additional reasonable costs incurred by the landlord in the re-letting of the property.

Unpaid Rent/Returned Payments
Interest at 4% above Bank of England Base Rate from date due.
Last updated at 31/08/2020, 10:26 AM by Patrycja A Lis
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact us our complaints department on [email protected]
Last updated at 9:26 AM 31/08/2020 by Patrycja A Lis

Awards won by Legacy Property Consultants

Regional Awards won by Legacy Property Consultants

Individual Branch Awards

London, NW3



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