No description available.

“ Excellent! ,... ”

Jun 22,2018
Minithumbup
By: 'Lorraine'
Jun 22,2018
0 people found
this helpful
Yvonne was very helpful and understanding. ..regarding a tenancy ...I would highly recommend her ! She undertook my request and dealt with it extremely efficiently. Thank you !!...
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Comment on agent fees
Good
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“ Absolutely disgraceful... ”

Jun 22,2018
Minithumbdown
By: 'Derbygirl'
Jun 22,2018
2 people found
this helpful
A really appalling company DO NOT GO WITH LEADERS. THEY TAKE ALL THE MONEY OFF YOU MAKE YOU WAIT MONTHS AND THEN TELL YOU YOU CANT HAVE THE PROPERTY LAST MIN. wish I was warned so I didn't loose out on £500 but the staff ...
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Comment on agent fees
BAD
Was this helpful? Yes

“ Disgusting... ”

Jun 20,2018
Minithumbdown
By: 'Smith'
Jun 20,2018
1 people found
this helpful
Would never recommend Leaders to anyone. Honestly the most disgusting customer service I've ever received. After putting in several complaints about the employees incompetences, rude manner, overall disrespect and lack of communication between us and themselves, they still have the cheek to take no ...
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Comment on agent fees
Bad
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“ Worst experience... ”

Jun 20,2018
Minithumbdown
By: 'Sian'
Jun 20,2018
2 people found
this helpful
Letting side was very rude and unprofessional when we was vacating the property - accused us of denying access to the property for viewings, however they could not enter unless we was in due to having a large dog and me working shifts and nights ...
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Comment on agent fees
RIP off.
Was this helpful? Yes

“ Very disappointing departure... ”

Jun 19,2018
Minithumbdown
By: 'James Randell'
Jun 19,2018
1 people found
this helpful
AVOID! They keep hold of your deposit for as long as possible after moving out, even if property has been inspected as very clean and landlord has given authority to release deposit. Lying to you about when it will be returned. They state 3-5 working ...
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Comment on agent fees
Expensive
Was this helpful? Yes

“ Very helpful... ”

Jun 14,2018
Minithumbup
By: 'Jen'
Jun 14,2018
0 people found
this helpful
Natasha has been very helpful and has answered and followed up on any queries very efficiently and effectively. She has been very easy to contact, when required, and has always dealt with any questions in a positive manner....
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“ Excellent experience... ”

Jun 13,2018
Minithumbup
By: 'Lee & nadia'
Jun 13,2018
0 people found
this helpful
Friendly, helpful, polite and given excellent customer service. I feel very welcome and given the service that anyone would expect....
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Comment on agent fees
The most competive fee I have paid so far. Value for money.
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“ Outstanding service... ”

Jun 12,2018
Minithumbup
By: 'Aimee'
Jun 12,2018
0 people found
this helpful
The service I received from Tuner and his team was brilliant. His communication and relentless determination to help me with the purchase of my property was outstanding. It would not have gone through I'm sure without him....
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Comment on agent fees
N/a
Was this helpful? Yes

“ Outstanding... ”

Jun 12,2018
Minithumbup
By: 'James & Holly'
Jun 12,2018
0 people found
this helpful
Without Turner our sale would have fallen through. Unfortunately the solicitors that were used by both ourselves & our buyer made everything very complicated. Turner's communication with us, even on his days off kept us informed & up to date with any developments. He ...
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Comment on agent fees
Happy with the fee.
Was this helpful? Yes

“ Do not go for this agency... ”

Jun 08,2018
Minithumbdown
By: 'Den'
Jun 08,2018
1 people found
this helpful
They will ask for many fees, loads of money and you will either loose it or not get what you want ! Look how many bad ratings they have already ! And they dont refund every single penny!!...
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Comment on agent fees
Expensive and non refundable
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“ Nightmare... ”

Jun 05,2018
Minithumbdown
By: 'Rash'
Jun 05,2018
1 people found
this helpful
It's been nightmare since we are renting out flat from the Leaders. I am not sure if there are genuine review available on this Site as they can't be unreasonable only with us. Liability insurance, advising us paying rent 3 days before the due ...
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Comment on agent fees
Very expensive. Very careful when signing papers.
Was this helpful? Yes

“ I would highly recommend Leaders St Albans... ”

Jun 01,2018
Minithumbup
By: 'Jendiss'
Jun 01,2018
1 people found
this helpful
Everyone has been absolutely amazing especially Amy. She has been so helpful and has reallly helped up us so much....
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Comment on agent fees
Good
Was this helpful? Yes

“ 5 star service... ”

May 31,2018
Minithumbup
By: 'Aimee'
May 31,2018
0 people found
this helpful
I have experienced their services from a buyers perspective and can say that it is outstanding. They have gone above and beyond and if and when the time comes for me to sell, I will be going straight to them. My purchase was not straight ...
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Comment on agent fees
N/A
Was this helpful? Yes

“ I received an appalling customer service regarding deposit refund and unsatisfactory handling of complaint. The Property Ombudsman adjudicated.... ”

May 24,2018
Minithumbdown
By: 'George'
May 24,2018
5 people found
this helpful
Upon end of our tenancy we followed all Leaders procedures. We filled all required forms and submitted to Leaders office. We were promised call back on deposit refund and it didn't happen. Repeated follow-ups by us for the refund was not responded to by ...
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Comment on agent fees
Bad
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“ Friendly, Professional, Caring service at all times!... ”

May 24,2018
Minithumbup
By: 'Sue'
May 24,2018
0 people found
this helpful
I have been a tenant now for nearly 18 months ,& have always received the most efficient friendly customer service from the team at leaders. Any problems I had initially after moving in were sorted immediately...A pleasure to be a tenant & I certainly wouldn'...
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Comment on agent fees
Good.
Was this helpful? Yes

“ Appalling Service... ”

May 18,2018
Minithumbdown
By: 'Sam H'
May 18,2018
1 people found
this helpful
Beware of this company, they will cause you a big inconvenience at your expense and take your money as they so please. A few points to note: - They do not list all the issues with a house when you move into the property. We ...
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Comment on agent fees
They have been a rip off from start to finish and will take any of your hard earned money any way they can and hide the fact they are crooks behind absolute joke service charges. I mean come £78 for damages and £168 for what would probably cost one of their maintenance people no more than a couple of hours to sort out! ... I sometimes wonder why I studied hard to become an engineer if I could earn that sort of money doing a cleaning and maintenance job... you do the math guys, nearly £250 for probably at the very most a couple of hours work cleaning and stripping a cable back and sticking a cheap letter box cover back on... I would not even earn that sort of money as a senior engineer even contracting!
Was this helpful? Yes

“ Fly tip left unresolved three weeks... ”

May 17,2018
Minithumbup
By: '13C'
May 17,2018
0 people found
this helpful
Their outgoing tenants at 13B Trafalgar Avenue left a fly tip. When reported they couldn't care less. As we're at a bus stop further fly tip occured. The incoming left boxes at the front creating more waste. In the end I've had ...
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Comment on agent fees
NA have to say bad assuming Chris does pay a fee and got F.A from them for it in this respect
Was this helpful? Yes

“ Excellent proactive service... ”

May 16,2018
Minithumbup
By: 'Graham'
May 16,2018
0 people found
this helpful
I am delighted with how proactive Sophie Searis has been in getting an issue resolved with a tenant who has abandoned a tenancy and who is in arrears. Many thanks to Sophie....
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Comment on agent fees
The fees are in line with other agents
Was this helpful? Yes

“ Waiting time... ”

May 15,2018
Minithumbdown
By: 'Property Investor'
May 15,2018
0 people found
this helpful
We were given a time to meet the agent at the property. He was 25 minutes late, with no phone call to let us know he was going to be late. We are investors, paying cash, and can be choosy about which properties we buy. This ...
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Comment on agent fees
N/A
Was this helpful? Yes

“ Thank you Kiri you are a star... ”

May 14,2018
Minithumbup
By: 'Peter'
May 14,2018
0 people found
this helpful
Thank you very much for your time and trouble and your excellent service to date, Thank you Kiri you are a star....
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Was this helpful? Yes

“ Sale... ”

May 10,2018
Minithumbup
By: 'D&A'
May 10,2018
0 people found
this helpful
The sale of this property was expedited in a wholly professional manner. We were kept informed of progress regularly throughout, and all staff were friendly, polite and informative . This was especially important as it was a property left to us which was some 75 miles distant ...
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Comment on agent fees
Fair and good value.
Was this helpful? Yes

“ Very Helpful... ”

May 09,2018
Minithumbup
By: 'J Roberts'
May 09,2018
1 people found
this helpful
Very helpful staff and quick to react to mantinance problem. Very happy to leave a 5 star review for this company. Thank you for your help...
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Comment on agent fees
Good
Was this helpful? Yes

“ purchase... ”

May 08,2018
Minithumbup
By: 'Jan'
May 08,2018
0 people found
this helpful
Daniel is an excellent estate agent, helpful, punctual and courteous, and he went out of his way to help me in my attempts to purchase the right house for me. Thank you Daniel...
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Comment on agent fees
Good
Was this helpful? Yes

“ local community... ”

May 04,2018
Minithumbup
By: 'Kate'
May 04,2018
1 people found
this helpful
Just wanted to say that I think it is great that you support the Family Programme at the Berry Theatre - it shows you really value the local community where you work and where I live. Thank you. Kate...
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Comment on agent fees
Good
Was this helpful? Yes

“ Absolutely disgusting #Misleaders... ”

May 02,2018
Minithumbup
By: 'Tom French'
May 02,2018
5 people found
this helpful
This Esate agent must be possibly the most disgusting office in the country if i could give them less than one star i would. I have jist rented my first place through this branch with my girlfriend and we were hoping to have such a ...
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Comment on agent fees
Bad
Was this helpful? Yes

“ Thief's,Liars,dishonest... ”

May 02,2018
Minithumbdown
By: 'Never use leaders again'
May 02,2018
2 people found
this helpful
Firstly. On getting your check in inventory check photos they will do them in LOW light and at a distance. On check out they will do them in good light and close ups. Make sure you take the same photos but high quality. Also the ...
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Comment on agent fees
Extortion
Was this helpful? Yes

“ Very helpful... ”

Apr 30,2018
Minithumbup
By: 'Maria'
Apr 30,2018
0 people found
this helpful
Michael was always easy to speak to, very reliable and extremely helpful. He went an extra mile to help us to find the property we wanted....
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Comment on agent fees
Very good
Was this helpful? Yes

“ Super Service!... ”

Apr 25,2018
Minithumbup
By: 'Portfolio seller'
Apr 25,2018
0 people found
this helpful
A professional approach and as a seller they actually took on board my specific requests. Very thorough and not at all fake like most of the other agents! You can always find cheaper agents or agents who will overprice your property to get your business (...
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Comment on agent fees
Good
Was this helpful? Yes

“ Bad Bad customer service and allowed my flat to be treated like a squat!... ”

Apr 23,2018
Minithumbdown
By: 'Landlady'
Apr 23,2018
2 people found
this helpful
Do not allow your house to be rented by leaders. They have just allowed my apartment to be treated like a squat. The students checked out and have been smoking in there - broken a lot of my furniture and left the place like a ...
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“ Amazing people .... ”

Apr 20,2018
Minithumbup
By: 'Joel encarnacao'
Apr 20,2018
0 people found
this helpful
This is an amazing agency . Dynamic workers all ways ready to help . I was looking for a flat for me and my sister with learning desabilty. It was hard for me to find something cheaper for us . So Natalie Rozier help me found and we ...
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Comment on agent fees
It's ok .
Was this helpful? Yes

ARLA TPOS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
488 29 336 202 12 1 9 4 23 21

Agent Fees

No fees set.
Last updated at 11:52 AM 06/03/2014 by David Montero

Complaints Procedure

No procedure set.
Last updated at 11:52 AM 06/03/2014 by David Montero

Awards won by Leaders

Individual Branch Awards

Gosport, PO12

Surbiton, KT6

Sutton, SM2

Southampton, SO14

Beckenham, BR3

Burgess Hill, RH15

Chichester, PO19

Cranleigh, GU6

East Croydon, CR0

Eastleigh, SO50

Fareham, PO16

Fleet, GU51

Guildford, GU1

Haywards Heath, RH16

Horsham, RH12

Hove, BN3

Kingston upon Thames, KT1

Reigate, RH2

Rustington, BN16

Walton On Thames, KT12

Waterlooville, PO7

Winchester, SO23

Portsmouth, PO2

London, SE23

Southampton, SO15

Southampton, SO31

Dorking, RH4

Redhill, RH1

Worthing, BN11

Brighton, BN1

Portsmouth, PO5

London, SE13

Aldershot, GU11

Bracknell, RG12


Firm Widgets

My widgets

Aldershot
114 Victoria Road, Aldershot GU11 1JX
(7)
Ashton-in-Makerfield Wigan
2 Millingford Grove,, Wigan WN4 9BA
(1)
Basingstoke
26 Winchester Street, Basingstoke RG21 7DZ
(7)
show all branches (94)
Beckenham
73 High Street, Beckenham BR3 1AN
(5)
Bedford
11 Goldington Road, Bedford MK40 3JY
(3)
Bitterne
363 Bitterne Road, Southampton SO18 5RR
(5)
Bracknell
81 High Street, Bracknell RG12 1DZ
(22)
Brighton Marina
18 Waterfront, Brighton Marina Village, Brighton BN2 5WA
(2)
Bromley
20-21 Church Road, Bromley BR2 0EG
(9)
Burgess Hill
13 Station Road, Burgess Hill RH15 9DE
(18)
Cambridge
140 Hills Road, Cambridge CB2 8PB
(9)
Chester
30 Lower Bridge St,, Chester CH1 1RS
(10)
Chichester
3 Northgate, Chichester PO19 1BA
(28)
Cirencester
Northway House East, Cirencester GL7 2QY
(4)
Colchester
2-4 Head St, Colchester CO1 1NT
(3)
Crainleigh
Britannia House, 133 High Street, Cranleigh GU6 8AU
(9)
Crawley
61 High Street, Crawley RH10 1BQ
(6)
Croydon
312 High Street, Croydon CR0 1NG
(15)
Derby
11-12 Cornmarket, Derby, Derby DE1 1QH
(17)
Dorking
280 High Street, Dorking RH4 1QT
(11)
East Croydon
57 Lower Addiscombe Road, East Croydon CR0 6PQ
(8)
East Grinstead
121 - 123 London Road, East Grinstead RH19 1EN
(6)
Eastbourne
31 South Street, Eastbourne BN21 4UP
(2)
Eastbourne - BN21 4TR
22 Grove Road, Eastbourne BN21 4TR
(2)
Epsom
6 East Street, Epsom KT17 1HH
(7)
Fareham
7 Westquay House20 West Street, Fareham PO16 0LG
(11)
Faringdon
16 Market Place, Faringdon SN7 7HP
(7)
Fiveways
290 Ditchling Road, Brighton BN1 6FJ
(4)
Fleet
183 Fleet Road, Fleet GU51 3BL
(16)
Forest Hill
9-13 The Facade, Devonshire Road, London SE23 3HA
(98)
godalming
86 High Street, Godalming GU7 1DU
(5)
Gosport
124 High Street, Gosport PO12 1DU
(36)
Great Northern
227 Deansgate, Manchester M3 4EN
(8)
Guildford
229 High Street, Guildford GU1 3BJ
(19)
Hamble
The Old Post Office, Southampton SO31 4HA
(0)
Haywards Heath
32 The Broadway, Haywards Heath RH16 3AL
(10)
Hedge End - Southampton
1 Freegrounds Road, Southampton SO30 0HG
(5)
Horsham
18a Market Square, Horsham RH12 1EU
(25)
Hove
98 Church Road, Hove BN3 2EB
(18)
Huntingdon
7 Rookery Place, Fenstanton, Huntingdon, PE28 9LZ, Aberdeen PE28 9LZ
(0)
Huntingdon
7 Rookery Place, Fenstanton, Huntingdon, PE28 9LZ, Fenstanton PE28 9LZ
(0)
Ipswich
Friars House Ground Floor 2 Falcon Street, Ipswich IP1 1SL
(6)
Kenilworth
1 Warwick Road Kenilworth CV8 1HD, Kenilworth CV8 1HD
(0)
Kenilworth
1 Warwick Road Kenilworth CV8 1HD, Kenilworth CV8 1HD
(0)
Kingston
49 Fife Road, Kingston upon Thames KT1 1SF
(39)
Leaders Eastleigh
12 High Street, Eastleigh SO50 5LA
(11)
Leaders Sarisbury Green
178 Bridge Road Sarisbury Green, Southampton SO31 7EH
(3)
Leaders Southampton
13 London Road, Southampton SO15 2AE
(19)
Leamington Spa
15 Newbold Street, Leamington Spa, CV32 4HN, Leamington Spa CV32 4HN
(1)
Leatherhead
8 North Street, Leatherhead KT22 7AW
(0)
Lewisham
17 Lewis Grove, London SE13 6BG
(23)
Littlehampton
86 High Street, Littlehampton BN57 5DX
(9)
Milton Keynes
47 Alston Dr, Milton Keynes MK13 9HB
(5)
Nailsworth
7 Fountain Street, Nailsworth GL6 0BL
(1)
North Laine
28 New Road, Brighton BN1 1UG
(6)
Norwich
14 St. Georges Street Norwich NR3 1BA, Norwich NR3 1BA
(4)
Nottingham
42 Thackerays Lane, Nottingham NG5 4JD
(2)
Ocean Village
Canute Castle, Canute Road, Southampton SO14 3FH
(20)
Office 1
140 Bath Road, Cheltenham, GL53 7NG
(5)
Office 10
5/7 Selsdon Road, Croydon CR2 6PU
(0)
Office 11
4 Bell Street, Reigate RH2 7BG
(0)
Office 15
Columbia House Columbia Drive, Worthing BN13 3HD
(1)
Office 16
5 Crendon Street, Hemel Hempstead HP13 6LE
(1)
Office 18
4 Hinton Road, Bournemouth BH1 2EE
(5)
Office 19
154A High Street, Bournemouth BH15 1DN
(2)
Office 34
61 High Street, Bognor Regis PO21 1RY
(3)
Office 6
14 North Cross Street, Gosport PO12 1BE
(4)
Port Solent Marina - Portsmouth
10 The Boardwalk, Portsmouth PO6 4TP
(0)
Portsmouth
132-134 London Road, Portsmouth PO2 9DE
(20)
Redhill
45-47 High Street, Redhill RH1 1RX
(9)
Reigate
4 Bell Street, Reigate RH2 7BG
(12)
Rustington
25 Church Road , Rustington BN16 3NN
(48)
Sarisbury Green
178 Bridge Road, Sarisbury Green, Southampton SO31 7EH
(13)
Sevenoaks
67 London Road, Sevenoaks TN13 1AU
(5)
Southampton
13 London Road, Southampton SO15 2AE
(24)
Southsea
45 Osborne Road , Portsmouth PO5 3LS
(19)
Southsea - Portsmouth
45 Osborne Road, Portsmouth PO5 3LS
(0)
Sovereign Harbour
3B Harbour Quay, Sovereign Harbour, Eastbourne BN23 5QF
(0)
St Albans
50 London Road, St Albans AL1 1NG
(3)
Stamford
2 Gooches Court , Bath Row, Stamford PE9 2RE
(2)
Stoke on Trent
459 Hartshill Road, Stoke on Trent ST4 6AB
(7)
Stoke on Trent
459 Hartshill Road, Stoke on Trent ST4 6AB
(0)
Stroud
29 Lansdown, Stroud GL5 1B
(3)
Surbiton
19-21 Claremont Road, Surbiton KT6 4QR
(16)
Sutton
2-4 Mulgrave Road, Sutton SM2 6LE
(52)
Tetbury
3 Church Street, Tetbury GL8 8JG
(0)
walton-on-thames
46 High Street, Walton On Thames KT12 1BY
(25)
waterlooville
55-59 London Road, Waterlooville PO7 7EX
(52)
Western Road, Brighton
119-120 Western Road, Brighton BN1 2AD
(56)
weybridge
45 Baker Street, Weybridge KT13 8AE
(5)
Winchester
Exchange Square, 27 Jewry Street, Winchester SO23 8RY
(15)
Woking
6 Chertsey Road, Woking GU21 5AB
(6)
Worthing
2 Connaught Buildings Chapel Road, Brighton BN11 1BA
(1)
Worthing
53 Chapel Road, Worthing BN11 1EG
(12)


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