Leaders
3.8/5, 1373 reviews
73% recommended
82% sales valuation accuracy
91% sales fee satisfaction
65% lettings valuation accuracy
50% lettings fee satisfaction
Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property ... show more Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 91% £23,200 £2,000,000
Lettings 65% 50% £340 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
519 45 403 280 29 4 26 4 25 38
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Lettings TPOS TDS

“Leaders have been great and made the whole pr......”

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Dec 03,2019
Minithumbup
By: 'Mike Preston-Roberts'
Dec 03,2019
0 people found
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Leaders have been great and made the whole process very easy. All of the staff are very helpful but my main contact Kirsty was brilliant and sorted out all my questions very efficiently....
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“Leaders, Forest Hill, looked after my rental ......”

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Nov 22,2019
Minithumbup
By: 'Diana Andrews'
Nov 22,2019
1 people found
this helpful
Leaders, Forest Hill, looked after my rental property for a number of years and have just completed its sale. Both lettings and sales departments have proved efficient and always civil and charming. Timothy Holland and Nikki Lumsden from Sales were very knowledgable and enthusiastic about ...
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“i have taken a leaders rental agreement th......”

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Nov 22,2019
Minithumbdown
By: 'benedict'
Nov 22,2019
0 people found
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ioni have taken a leaders rental agreement through leaders estate agents in Sutton surrey two years back was compulsory to take landlord tenants contents insurance which was arranged by Helburns jersey now trading as bode insurance solutions ltd policy underwritten by Trafalgar insurance both based ...
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“WOULD GIVE 0 STARTS...”

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Nov 19,2019
Minithumbdown
By: 'Roxy A'
Nov 19,2019
2 people found
this helpful
As a tenant, this is what I have had to put up with: - A £400 fee for early termination of the contract - Expected to pay rent even after we moved out and agreed a move out date - Cleaning checks every three months, when ...
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“So far very good, everyone very helpful. A bi......”

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Nov 15,2019
Minithumbup
By: 'Joana Rasteiro'
Nov 15,2019
0 people found
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So far very good, everyone very helpful. A big thank you to Jessica Hoad that have helped us in this new journey....
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“Thank you Holly - you are fantastic!...”

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Nov 14,2019
Minithumbup
By: 'Martin MacKenzie'
Nov 14,2019
0 people found
this helpful
I really cannot express in words how grateful I am to the team at Leaders (especially Holly!) who have helped me secure the rental property that I so wanted! Holly's patience and advice were very much appreciated and at every stage in the process from ...
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“Fantastic Service...”

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Nov 14,2019
Minithumbup
By: 'Rachel Peattie'
Nov 14,2019
0 people found
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Whitney and Richard at Leaders were fantastic when we bought our property through their branch. We were updated through the whole sales and exchange process and they organised their Letting Team to find us a tenant. Overall, an excellent service!...
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“I would like to thank all involved for their ......”

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Nov 13,2019
Minithumbup
By: 'Graeme Sears'
Nov 13,2019
0 people found
this helpful
I would like to thank all involved for their customer service and professionalism during the so far. Both my wife and myself self have been impressed with the way everything has been conducted. Please pass our thanks to the team special thanks to Charlotte Williams ...
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“Brilliant service, loved working with the Bel......”

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Nov 12,2019
Minithumbup
By: 'Martin Harrison'
Nov 12,2019
0 people found
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Brilliant service, loved working with the Belper team and would recommend highly. Always a smile and went the extra yard...
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“Worst of worst...”

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Nov 07,2019
Minithumbdown
By: 'Joe newman'
Nov 07,2019
3 people found
this helpful
When viewing the property there was a locked door i asked what the door lead to the agent said it’s a massive cellar, the size of the house with plenty of room, I put the security deposit down and view the property a few ...
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“I have been in contact with Clacton for 1......”

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Nov 05,2019
Minithumbup
By: 'Peter Baker'
Nov 05,2019
0 people found
this helpful
I have been in contact with Clacton for 10 weeks looking for a property and with the help of your sales and found that the young lady there is very helpful and pleasant and find her very good in me looking for a property you can ...
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“Leaders have been a fantastic estate agents. ......”

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Nov 04,2019
Minithumbup
By: 'Sophie Collier'
Nov 04,2019
0 people found
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Leaders have been a fantastic estate agents. Start to finish service was amazing. I would highly recommend. Definitely the best in Colchester....
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“worst agencyorst agency ever!!! They rented me a house w......”

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Nov 01,2019
Minithumbdown
By: 'Sabrina Secareanu'
Nov 01,2019
4 people found
this helpful
Worst agency ever!!! They rented me a house with mould on windows and stains on walls and carpets. They were saying that it is my responsibility to clean the mould and they will not send anybody to do it. After Elisha ispected the house, in ...
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“I am a first time Landlord and the staff in L......”

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Nov 01,2019
Minithumbup
By: 'Grant Richardson'
Nov 01,2019
0 people found
this helpful
I am a first time Landlord and the staff in Leaders Bognor Regis made the whole process easy. They found tenants very quickly and at the asking rental price. I was given clear advice . Simon ,the Branch Manager couldn't have been more helpful as was ...
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“Sale of flat...”

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Oct 30,2019
Minithumbup
By: 'MD'
Oct 30,2019
0 people found
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Leaders had previously managed my flat, and I used their sales department when I wanted to sell it. Grace and Turner were very helpful, particularly since I was not in occupation of the flat and I had to rely on them to sort things out ...
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“I only have one positive to share - the contr......”

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Oct 28,2019
Minithumbdown
By: 'Ann Cattermole'
Oct 28,2019
0 people found
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I only have one positive to share - the contractors Leaders recommended. Anytime Installations have saved the day by completely refurbishing by 2 bedroomed rental property. The whole experience from beginning to end has been seamless, stress free and completed at a fair price. Leon is ...
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“Very pleased with leaders Littlehampton! I ha......”

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Oct 25,2019
Minithumbup
By: 'Lottie Dendy'
Oct 25,2019
1 people found
this helpful
Very pleased with leaders Littlehampton! I had dealings with Grace & Turner & would highly recommend them. They were quick to answer my emails & helpful with my questions. Thank you so much....
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“Avoid at all costs...”

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Oct 25,2019
Minithumbdown
By: 'Shane allen'
Oct 25,2019
4 people found
this helpful
Absolute shambles of a so called company, bordering on the fraudulent. Deal with these chancers at your own peril. Left the property in a better state than when we found it, but they still tried to charge for non existent things, even taking photos of ...
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“Professional and Friendly...”

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Oct 23,2019
Minithumbup
By: 'Caro Miles'
Oct 23,2019
0 people found
this helpful
Vicki and Tom have just secured a new tenant for me and have been there to assist with any issues that have arisen. They are quick to respond to any queries I have and have been helpful, professional and efficient. Once again I would recommend ...
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“COMPLETELY INCOMPETENT MANAGEMENT SERVICE...”

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Oct 18,2019
Minithumbdown
By: 'James Nield'
Oct 18,2019
10 people found
this helpful
I am a landlord with a number of properties in and around Manchester and can honestly say Leaders in Manchester are the most disorganised crew I have ever had the misfortune to be involved with. Staff turnover is so high, the people there have no ...
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“Very helpful and proactive staff. They hunted......”

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Oct 17,2019
Minithumbup
By: 'farrukh akbar'
Oct 17,2019
1 people found
this helpful
Very helpful and proactive staff. They hunted down missing information and documents to ensure exchange happened promptly. Showed us the property more than once at our request. Keep up the good work....
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“A big thank you to Lisa for her efficiency, t......”

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Oct 15,2019
Minithumbup
By: 'Lizzie Donovan'
Oct 15,2019
0 people found
this helpful
A big thank you to Lisa for her efficiency, thoroughness and dedication in a difficult situation. I very much appreciated her understanding and her travelling with me to the end in obtaining a successful outcome. I am a grateful customer....
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“I have rented my flat from Leaders since they......”

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Oct 15,2019
Minithumbup
By: 'Kathy'
Oct 15,2019
0 people found
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I have rented my flat from Leaders since they first came to Bedford. They have always been fair and straightforward to work with and I am happy to continue to remain with them....
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“IF YOU ARE A TENANT AVOID AT ALL COSTS!...”

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Oct 13,2019
Minithumbdown
By: 'Avoid!'
Oct 13,2019
9 people found
this helpful
This company are a flock of vultures as far as tenants are concerned. Having been a tenant with them for over 3.5 years, I have been treated appallingly throughout. Examples include: 1. I had a leak in my upstairs bathroom, which was coming through the light fitting ...
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“I am very grateful to Holly for helping me th......”

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Oct 13,2019
Minithumbup
By: 'Rui'
Oct 13,2019
0 people found
this helpful
I am very grateful to Holly for helping me throughout the rental process. She is very patient and her service is very good. And she responded to the mail in a timely manner. I think renting a room at Leaders is a pleasant experience for ...
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“Steph is our new property manager and has bee......”

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Oct 12,2019
Minithumbup
By: 'helen mclay'
Oct 12,2019
0 people found
this helpful
Steph is our new property manager and has been so helpful in making recommendations and overseeing significant improvements to our flat. She came up with good ideas and liaised with contractors for us to get the upgrades completed. We are delighted with the work that ...
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“Been with Leaders' flat renting since August ......”

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Oct 11,2019
Minithumbup
By: 'Jason Arindaeng & Rayvan Balza'
Oct 11,2019
0 people found
this helpful
Been with Leaders' flat renting since August 2016, maintenane staff acts quickly on problems that need to be ammended as soon as they can. You can rely on them on every help you need....
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“Rubbish service...”

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Oct 11,2019
Minithumbdown
By: 'Kenneth C L Ross'
Oct 11,2019
5 people found
this helpful
Since Leaders took over City Lettings in Norwich, their service standards have steadily fallen and all you ever get as a landlord is another apology for failing to act or communicate. Unfortunately, you cannot terminate your contract with them until the end of a tenancy. ...
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“Absolutely disgusting. Moved in not long ago .....”

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Oct 08,2019
Minithumbdown
By: 'Aimee Moody'
Oct 08,2019
8 people found
this helpful
Absolutely disgusting. Moved in not long ago and the place was filthy, mould is growing up the bath and they are refusing to do anything about it. I’m having to pay for legal advice. These people only want your money and do not care ...
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“We rented a 4 bed property in Eastbourne, whe......”

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Oct 07,2019
Minithumbdown
By: 'Peter Hughes-Smith'
Oct 07,2019
5 people found
this helpful
We rented a 4 bed property in Eastbourne, when we moved in the kitchen was disgusting and paintwork was worn and tired. We complained and got some money for cleaning ourselves. Throughout the rental there was a complete lack of communication especially from the manager. We ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:52 AM 06/03/2014 by David Montero

Awards won by Leaders

Individual Branch Awards

Littlehampton, BN57

Milton Keynes, MK13

Chester, CH1


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