Leaders
3.7/5, 1517 reviews
72% recommended
82% sales valuation accuracy
90% sales fee satisfaction
72% lettings valuation accuracy
56% lettings fee satisfaction
Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property ... show more Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 82% 90% £23,200 £2,000,000
Lettings 72% 56% £340 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
540 54 450 317 38 4 29 7 33 45
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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ARLA TPOS

“Incompetent chancers. My girlfriend and I rented 2 bedroom terraced house ......”

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Oct 26,2020
Minithumbdown
By: 'Joe and Steph'
Oct 26,2020
6 people found
this helpful
Incompetent chancers. My girlfriend and I rented 2 bedroom terraced house through the Leaders branch on St Georges street in March 2019. We filled out the application form, and offered money as a holding deposit( something we were told WAS refundable) as lots of people have applied ...
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“Avoid at all costs!!...”

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Oct 26,2020
Minithumbdown
By: 'Lucy'
Oct 26,2020
0 people found
this helpful
AVOID at all costs the WORST estate agents ever! I had a joint tenancy however my flatmate was letting a criminal come and stay as I felt afraid for my safety and having anxiety I moved out suddenly, after telling this to leaders they didn't ...
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“Deceptive extra fees...”

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Oct 23,2020
Minithumbdown
By: 'Debbie Martin'
Oct 23,2020
0 people found
this helpful
Ross tricked us into paying a No Deposit option for our whole tenancy (amounting to £650 we won't get back..) by saying the landlord would never agree to a tenancy agreement without it. Turns out the landlord never got any of the money and leaders kept ...
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“Outstanding...”

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Oct 21,2020
Minithumbup
By: 'Alleena David'
Oct 21,2020
0 people found
this helpful
Leaders let my property for me in a quick and timely fashion and I’m super happy with the tenants they found. The Lettings Manager Fiona Minnett was extremely helpful throughout with her wealth of knowledge and kept me updated throughout the whole process. She ...
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“If it were possible to give a negative star!...”

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Oct 21,2020
Minithumbdown
By: 'Stan Smith'
Oct 21,2020
1 people found
this helpful
If it were possible to give a negative star review that would absolutely be the case here. The Leaders team at the Derby branch are great in person however everything other than that has been abysmal at best. When looking around our home before moving ...
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“Just exchanged contracts and the team at Lead......”

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Oct 21,2020
Minithumbup
By: 'Danny Wood'
Oct 21,2020
0 people found
this helpful
Just exchanged contracts and the team at Leaders were a very helpful and informative. Natasha has been brilliant in particular. Would highly recommend using Leaders....
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“Leaders have been fabulous, dealing with a co......”

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Oct 20,2020
Minithumbup
By: 'Lesley Hobbs'
Oct 20,2020
2 people found
this helpful
Leaders have been fabulous, dealing with a complicated sale and a despairing seller - me! Mark and Jules have dealt with everything, professionally, kindly and with humour and tact! I can't say thank you enough to these guys....
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“A few issues arose this week with my property......”

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Oct 19,2020
Minithumbdown
By: 'Mike Croston'
Oct 19,2020
0 people found
this helpful
A few issues arose this week with my property relating to new Electrical Safety regulations coming into force from April 21 and an urgent plumbing repair. Both issues were dealt with expeditiously by Larissa of the Weybridge Office who sorted out a urgent plumbing repair callout, ...
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“Sold within 3 weeks. ....”

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Oct 15,2020
Minithumbup
By: 'Stephen Hutchins'
Oct 15,2020
0 people found
this helpful
Sold within 3 weeks. Kelly was very knowledgable and nothing was too much trouble. She even helped me with the paperwork. Highly reccommend Kelly....
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“I have called for a house rental in Milton Keynes, ......”

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Oct 14,2020
Minithumbdown
By: 'MWD'
Oct 14,2020
0 people found
this helpful
I have called for a house rental in Milton Keynes, and have been told I would be called back one hour late if still available. No call As the property was still advertised, I called back the day after and spotted a mistake in my ...
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“Selling our apartment whilst living overseas ......”

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Oct 08,2020
Minithumbup
By: 'Brenda Odgers'
Oct 08,2020
0 people found
this helpful
Selling our apartment whilst living overseas was made easy by the professionalism of manager Daniel and chief negotiator julie. They kept us updated , responded quickly to emails and even helped our inefficient solicitor, to complete the deal! Choosing Leaders was definitely a good move for ...
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“I’m home.....”

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Oct 08,2020
Minithumbup
By: 'Leeanne Rigg'
Oct 08,2020
0 people found
this helpful
I needed a home, Louis was wonderful She managed to get everything sorted for me ready to move in it was stress free and smooth I will recommend to friends and family.....
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“Really quick and efficient service, always ac......”

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Oct 08,2020
Minithumbup
By: 'Ms Adam'
Oct 08,2020
2 people found
this helpful
Really quick and efficient service, always accessible and willing to go the extra mile for us! Mark and Lizzie were both really great, even when the process was faltering, and I'd definitely work with Leaders again...
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“Just want to also say a huge thank you to Cha......”

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Oct 08,2020
Minithumbup
By: 'Jade'
Oct 08,2020
0 people found
this helpful
Just want to also say a huge thank you to Charlotte on the help to buy our first home. From the very first viewing Charlotte wasn’t pushy with anything and nothing felt rushed unlike another experience with another estate agent. Charlotte has been very ...
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“I am very grateful for the Leaders Cambridge ......”

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Oct 07,2020
Minithumbup
By: 'Irina Abnizova'
Oct 07,2020
0 people found
this helpful
I am very grateful for the Leaders Cambridge for their friendly and professional reviewing of my property: very fast and responsive to my need! It was a pleasure to deal with Dominic, thank you so much!...
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“Brilliant services...”

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Oct 06,2020
Minithumbup
By: 'B Sean'
Oct 06,2020
2 people found
this helpful
As a very busy landlord I have contacted Leaders after a very disappointing experience with another well known letting agency in Southampton. I have found the team at Leaders, specially Ben and Ash, very professional and helpful. They always answer the phone/emails and any ...
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“Unprofessional, unscrupulous and illegal operations...”

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Oct 05,2020
Minithumbdown
By: 'Tracey Jones'
Oct 05,2020
1 people found
this helpful
Do not use Leaders Ocean Village, they are unprofessional, unscrupulous and refuse to meet government legislation in relation to returning tenant deposits. They also lie in communication, that’s if you are even lucky enough for them to even reply to any communication. They treat ...
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“Fast, Accurate, Reliable...Great Service esp.......”

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Oct 05,2020
Minithumbup
By: 'Stuart Sykes'
Oct 05,2020
0 people found
this helpful
Fast, Accurate, Reliable...Great Service esp. thanks to Larissa for confirming all requests and queries in double quick time & managing renewal of agreements....
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“good service...”

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Oct 05,2020
Minithumbup
By: 'Jack'
Oct 05,2020
2 people found
this helpful
From the viewing all the way through to completion I couldn't fault Leaders, they kept the deal together and I would be more than happy to work again with them....
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“New property manager - great...”

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Oct 03,2020
Minithumbup
By: 'A Ranyard'
Oct 03,2020
0 people found
this helpful
Recently introduced to our new property manager Larissa, she is a great person to have manage our property. Always polite, professional and efficient. Nothing is too much trouble for her and we've had a few problems to resolve recently....
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“Brilliant service given to us throughout our ......”

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Oct 02,2020
Minithumbup
By: 'Daisy Gyergyak'
Oct 02,2020
0 people found
this helpful
Brilliant service given to us throughout our first move. Emily was helpful always and made sure all worries were taken care of. The stresses of our first move was reduced massively! Thank you....
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“In a very difficult time for getting a tenant......”

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Oct 01,2020
Minithumbup
By: 'Bev'
Oct 01,2020
0 people found
this helpful
In a very difficult time for getting a tenant I thought I would try a Few local agents , one of which was Leaders. I was able to negotiate a great deal, Nicholas in the Brighton branch went the extra mile. I had to add a ...
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“I have just read some of the reviews for Lead......”

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Oct 01,2020
Minithumbup
By: 'Marios'
Oct 01,2020
3 people found
this helpful
I have just read some of the reviews for Leaders in Southampton,Wow, I’m glad I didn’t read them before I went to Leaders, Otherwise I would not have used them, It’s been nothing but absolute pleasure dealing with them, I bought ...
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“I high recommended leaders...”

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Oct 01,2020
Minithumbup
By: 'Alisha Little'
Oct 01,2020
0 people found
this helpful
I high recommended leaders in portsmouth emma is a fantastic estate agent and always get things done! i have never had any problems with leaders or the landlord himself i very rarely have dealing with him its always emma that solves the problems and is ...
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“I have rented privately my entire life. Leade......”

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Sep 30,2020
Minithumbdown
By: 'Dean Harkness'
Sep 30,2020
2 people found
this helpful
I have rented privately my entire life. Leaders are without doubt the worst agency I have ever had the misfortune to deal with. I have been a tenant of theirs for over a decade and the treatment I have recieved has been shockingly bad. They ...
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“Admittedly, after reading some reviews, I was......”

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Sep 30,2020
Minithumbup
By: 'Eleanor Briggs'
Sep 30,2020
0 people found
this helpful
Admittedly, after reading some reviews, I was feeling nervous about using Leaders. However, I'm very pleased we did. They found us a lovely flat which suits all our needs. The process was exceedingly easy and they guided us through the process of viewing flats to ...
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“Jessica is a delightful and efficient member ......”

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Sep 30,2020
Minithumbup
By: 'Debbie'
Sep 30,2020
0 people found
this helpful
Jessica is a delightful and efficient member of this letting team and worked hard for me despite the very difficult circumstances in March. Amy and Manager James have been equally efficient, responding and acting promptly. I would highly recommend them. Thanks for making this rental ...
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“I cannot express how absolutely amazing Leade......”

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Sep 30,2020
Minithumbup
By: 'Louise Alden'
Sep 30,2020
3 people found
this helpful
I cannot express how absolutely amazing Leaders have been with a very complicated sale. Jules, Mark and Stef have gone above and beyond for us. We were kept well informed and supported with every hurdle we encountered. It’s been a long road and i ...
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By: Louise Alden
Oct 01, 2020
View all comments (2)
Dean Harkness I can assure you that this is not a fake review! It’s sincere and honest. I don’t know anything about your experience with Leaders! But i speak from my own... and have found them to be diligent, informative and very supportive during an extremely stressful time. Please do not use my review to express your feelings. ...

“Excellent Lettings Agent ! We had the best l......”

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Sep 29,2020
Minithumbup
By: 'samantha simmons'
Sep 29,2020
0 people found
this helpful
Excellent Lettings Agent ! We had the best lettings negotiator - Kate. Right from the start we had such a personable experience - Kate worked really hard to find a suitable letting for my Son and grandson. I was engaging with 3 other estate agents representatives at ...
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“Charlotte was really helpful and kind showing......”

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Sep 29,2020
Minithumbup
By: 'MR J BENOSA LALAGUNA'
Sep 29,2020
0 people found
this helpful
Charlotte was really helpful and kind showing me the property at Clarence Square and answering all the questions I had. Thanks Charlotte! Regards Jorge...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Leaders

Individual Branch Awards

Littlehampton, BN57

Milton Keynes, MK13

Chester, CH1


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