Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estat Read full description...Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.

“Impressed...”

Oct 18,2018
Minithumbup
By: 'Linda W'
Oct 18,2018
0 people found
this helpful
I have to applaud Leaders, especially Jenny who has delivered everything she promised! Jenny went out of her way even in her own time to help us let our house and then found tenants in record time! No other agent offered me this service, I'...
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Comment on agent fees
Tm
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“AVOID AT ALL COSTS! THE WORST IN CAMBRIDGE!...”

Oct 18,2018
Minithumbdown
By: 'Kalaivani Raju'
Oct 18,2018
1 people found
this helpful
Leaders is one of the worst real estate agents, at least in Cambridge. First of all, their charges are exorbitant. Absolutely unjustifiable for the service they provide. Apart from rent and 1.5x rent as deposit, I almost ended up paying them a month's rent ...
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Comment on agent fees
Exorbitant. Not worthy of the service they provide.
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“Couldn't get anything repaired...”

Oct 16,2018
Minithumbdown
By: 'Stephen HS'
Oct 16,2018
1 people found
this helpful
Very disappointing experience. We were tenants for a year and had to wait months to get anything repaired. 3 months to replace bathroom door locks, over 3 months to fix the garage door and over 2 months with no shower. The latter 2 took so long they weren't ...
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Comment on agent fees
Very quick to charge fees
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“Terrible management...”

Oct 16,2018
Minithumbdown
By: 'JackH.'
Oct 16,2018
1 people found
this helpful
Just shocking. As a landlord very frustrating. No one answers the phones, messages never passed on, invoices incorrect. WISH I HAD NOT RENEWED MY FLAT WITH THESE JOKERS....
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Comment on agent fees
hidden fee for landlord about protection payment.
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“Appalling service...”

Oct 15,2018
Minithumbdown
By: 'frustrated from the start'
Oct 15,2018
1 people found
this helpful
Having waited a long time for this property, and having had our phone calls ignored, we made an appointment and went to the office, and were totally ignored by members of staff, and left to a new young lady called Bethany, she took the brunt ...
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Comment on agent fees
Very high fees for service provided.
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“She Earned My Trust...”

Oct 15,2018
Minithumbup
By: 'LESIDA ANGELO'
Oct 15,2018
0 people found
this helpful
Showering somebody with insincere praise is not my style. For when I say something, I mean what I am saying. That is why what I am about to write concerning Shayla Willis comes from my heart. When you go to Shayla for whatever reason, her ...
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Comment on agent fees
For what I paid, I won't complain
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“Avoid this agency at all costs...”

Oct 10,2018
Minithumbdown
By: 'Honest Tenant'
Oct 10,2018
1 people found
this helpful
This letting agency is one of the worst in Cambridge. Please try to avoid them if it is possible. If it is not possible, then avoid anyway. They charge high fees for very slow and bad service. In the beginning of our tenancy they "...
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Comment on agent fees
Very high fees for lack of service. Bad.
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“Brillitan...”

Oct 10,2018
Minithumbup
By: 'Claire'
Oct 10,2018
0 people found
this helpful
I would like to thank the property manager for all her help in getting our house sorted out for us xx...
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Comment on agent fees
Good
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“Excellent service...”

Oct 10,2018
Minithumbup
By: 'Val and Bob'
Oct 10,2018
0 people found
this helpful
We would just like to express how much we appreciate the excellent service we have received from Leaders at Epsom. Recently, we had new tenants and the change over was handled in a most professional and friendly way. As usual, we cannot give enough praise ...
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Comment on agent fees
Very competitive.
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“Awful letting agent...”

Oct 10,2018
Minithumbdown
By: 'Ezza'
Oct 10,2018
1 people found
this helpful
1. high fees 2. landlord was not contacted by leaders when repairs were needed. 3. 4 property managers in 18 months. 4. after 2 weeks of being told our deposit would be back to us within a week it turned out the deposit was sent to the landlord instead of us. 5. when ...
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Comment on agent fees
awful, way too high
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“Great service!...”

Oct 08,2018
Minithumbup
By: 'Vikki'
Oct 08,2018
0 people found
this helpful
I would like to thank Ben from the Hedge End branch for all of his help on Friday evening. The estate agents that were selling the property I was buying (Richmonds next door) had closed earlier than advertised (17:20 instead of 18:00) and I rushed there to ...
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“Absolutely disgusting ......”

Oct 08,2018
Minithumbdown
By: 'Jasmin'
Oct 08,2018
1 people found
this helpful
Absolutely disgusting service from a deceitful bunch of *. AVOID their lettings department in Cambridge by all means. They agreed to let us a property after running all the checks and supposedly talking to the owner. They told us that they will sign the contract when ...
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Comment on agent fees
NO AGENT FEES is a scam.
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“Never again...”

Oct 08,2018
Minithumbdown
By: 'Ellie'
Oct 08,2018
1 people found
this helpful
I've dealt with several letting agents and these are by far the worst! Once these people have your money they do not care about you. They do not respond to emails or telephone calls/messages and will fob you off saying they never received ...
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Comment on agent fees
Extortionate
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“Thorough but Clueless...”

Oct 08,2018
Minithumbdown
By: 'Joseph'
Oct 08,2018
0 people found
this helpful
When viewing the property I am currently letting the agent had misinformed me about the conditions of the contract which was then reinforced by colleagues when following up. All except in writing. The process to let a property is standard across all branches which is ...
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Comment on agent fees
See above
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“Great service...”

Oct 08,2018
Minithumbup
By: 'Sienna'
Oct 08,2018
0 people found
this helpful
Jas was absolutely brilliant in the sale of my property. He was professional and always prompt in his reply, ensuring a excellent service. Cannot fault him in any way. Daniel also was ready to help whenever necessary. Many thanks to them both....
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Comment on agent fees
Good
Was this helpful? Yes

“No support for tennants...”

Oct 08,2018
Minithumbdown
By: 'Ben'
Oct 08,2018
1 people found
this helpful
Moved into a very dirty house, was told to leave as we found it. Made it much cleaner on exit. Was charged cleaning fee, grass cutting and painting 4 marks that were on a wall that had not been painted for 3 years. £355 for the pleasure.... No ...
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“Exploitative Fees....”

Oct 08,2018
Minithumbdown
By: 'Too Expensive'
Oct 08,2018
1 people found
this helpful
We rented our flat with Leaders for around 2 years. Their initial agency fees were by far the most expensive I had even seen in my life as a tenant. The flat itself was on its last legs, with some pretty damaged furniture, walls and mould ...
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Comment on agent fees
Awful agency fees, really exploitative. The staff themselves were very polite when speaking to them, but I imagine these decisions were beyond their control.
Was this helpful? Yes

“Disrespectful...”

Oct 08,2018
Minithumbdown
By: 'Maya'
Oct 08,2018
1 people found
this helpful
If I could give this agency 0 out of 5 stars I would! I booked a viewing for two properties over the phone. I was informed they were available to sharers. I booked a day off at work to make the viewing as they could only do 12...
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Comment on agent fees
BAD
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“Just avoid...”

Oct 08,2018
Minithumbdown
By: 'Mimi'
Oct 08,2018
2 people found
this helpful
I have a very negative experience with Leaders from Woking. An agent arrived and had no idea where the house is located, then he had nothing to say me about the property, I also tried to find out about additional fees and cost - he ...
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Comment on agent fees
He did not inform me about additional cost like tenancy insurance. He Had no idea about bills, like energy, council tax, water etc. He had nothing to say, and prevented me to ask current tenants.
Was this helpful? Yes

“Fabulous team...”

Oct 01,2018
Minithumbup
Jonathan
By: 'Sammie and zane'
Oct 01,2018
0 people found
this helpful
Our purchasing of a house was made simple and easy with jonathon and jeanette, they always answered any questions in a timely manner and kept us updated regularly. They we're both very lovely people and very approachable. Thanks for all your help in getting ...
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“Cancelled all viewings and then treated us like dirt...”

Oct 01,2018
Minithumbdown
By: 'Jodie L'
Oct 01,2018
1 people found
this helpful
We are moving to Derby from Cheshire, as such we have to organise viewings so that we can see a fair few in a day. We had 4 viewings booked in with Leaders on this day. Below is a little play by play of events 1. They ...
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“Fantastic service...”

Sep 26,2018
Minithumbup
By: 'EGL8'
Sep 26,2018
0 people found
this helpful
Fantastic sales team who provided brilliant customer service. I was on the market with a local agent who didn't sell it, moved over to leaders, who offered a fresh honest approach and it worked, sold for asking price within 2 weeks. Danny was really great ...
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“Superb Friendly Service...”

Sep 21,2018
Minithumbup
By: 'David James Rudram'
Sep 21,2018
0 people found
this helpful
I have to say that the service I have received from Leaders Littlehampton throughout the whole process of buying my new home has been absolutely faultless. I must give special thanks to Grace, Lucie and Turner who always kept me fully up to date with ...
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Comment on agent fees
I wasn't charged any fees as I purchased through them.
Was this helpful? Yes

“Property Inspection...”

Sep 20,2018
Minithumbup
By: 'Alan'
Sep 20,2018
0 people found
this helpful
Everyone has been absolutely amazing especially Jane. She always makes the appointment Via email and a follow up phone call. and any repairs or problems are dealt with as quickly as possible...
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Comment on agent fees
Good
Was this helpful? Yes

“Avoid like a plaque!...”

Sep 20,2018
Minithumbup
By: 'ScrewedByLeaders'
Sep 20,2018
2 people found
this helpful
The worst letting agent I've ever dealt with! They will rip you off, make you pay for things that aren't your fault and lie to you. AVOID BY ALL MEANS! We spent a week cleaning the property only to be told that it ...
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Comment on agent fees
The highest fees on the market. The worst letting agent!
Was this helpful? Yes

“Rental Property...”

Sep 18,2018
Minithumbdown
By: 'Angry X customer'
Sep 18,2018
4 people found
this helpful
I cannot believe that this company is allowed to treat people the way they do. They are appalling. Having viewed the property and had all my credit checks cleared ,gave a holding fee £500 . I was given the all clear to move into the property on ...
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Comment on agent fees
I understand that this is normal practise to pay a holding fee but they are quick to take your money but not so quick to pay it back. Will i ever see the money !!!!!!
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“Poor service received from this agent. The rating can even be lower than 1...”

Sep 18,2018
Minithumbdown
By: 'Bill'
Sep 18,2018
2 people found
this helpful
My property was managed by Suttons City Living before its takeover by Leaders. The service from this branch of Leaders is totally poor and unacceptable. They just don't care about your request and ignore emails. My wife and I called this agent for over 30 ...
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“Good Customer Service...”

Sep 13,2018
Minithumbup
By: 'D Vandenberghe'
Sep 13,2018
1 people found
this helpful
To Megan in Leaders - Thanks for all your help Megan, I must say you did a very good job during the process. thanks D Vandenberghe...
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Comment on agent fees
Good
Was this helpful? Yes

“Rental Tenant...”

Sep 11,2018
Minithumbup
By: 'michelle waring'
Sep 11,2018
1 people found
this helpful
I have found all the team at Leaders very helpful. I would recommend them to everyone. Kat, Chloe, Annabelle and Josh I have dealt with specifically, who are polite, friendly and very knowledgeable....
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Comment on agent fees
Fair
Was this helpful? Yes

“Management...”

Sep 06,2018
Minithumbup
By: 'Phil.'
Sep 06,2018
0 people found
this helpful
I am taking time just to acknowledge the professional, and attentive service provided by Alex in dealing with our rental agreement and issues arising from our residency. Alex very swiftly has dealt with issues of snagging points when we first moved in and positively and ...
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Comment on agent fees
Fees though seemingly high are in line with other agents.
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
495 35 347 225 18 1 14 4 25 31

Agent Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 11:52 AM 06/03/2014 by David Montero

Awards won by Leaders

Individual Branch Awards

Milton Keynes, MK13

Chester, CH1

Littlehampton, BN57

Gosport, PO12

Surbiton, KT6

Sutton, SM2

Southampton, SO14

Beckenham, BR3

Burgess Hill, RH15

Chichester, PO19

Cranleigh, GU6

East Croydon, CR0

Eastleigh, SO50

Fareham, PO16

Fleet, GU51

Guildford, GU1

Haywards Heath, RH16

Horsham, RH12

Hove, BN3

Kingston upon Thames, KT1

Reigate, RH2

Rustington, BN16

Walton On Thames, KT12

Waterlooville, PO7

Winchester, SO23

Portsmouth, PO2

London, SE23

Southampton, SO15

Southampton, SO31

Dorking, RH4

Redhill, RH1

Worthing, BN11

Brighton, BN1

Portsmouth, PO5

London, SE13

Aldershot, GU11

Bracknell, RG12


Aldershot
114 Victoria Road, Aldershot GU11 1JX
(7)
Ashton-in-Makerfield Wigan
2 Millingford Grove,, Wigan WN4 9BA
(2)
Basingstoke
26 Winchester Street, Basingstoke RG21 7DZ
(7)
show all branches (96)
Beckenham
73 High Street, Beckenham BR3 1AN
(6)
Bedford
11 Goldington Road, Bedford MK40 3JY
(3)
Bitterne
363 Bitterne Road, Southampton SO18 5RR
(5)
Bracknell
81 High Street, Bracknell RG12 1DZ
(22)
Brighton Marina
18 Waterfront, Brighton Marina Village, Brighton BN2 5WA
(2)
Bromley
20-21 Church Road, Bromley BR2 0EG
(9)
Burgess Hill
13 Station Road, Burgess Hill RH15 9DE
(19)
Cambridge
140 Hills Road, Cambridge CB2 8PB
(20)
Chester
30 Lower Bridge St,, Chester CH1 1RS
(11)
Chichester
3 Northgate, Chichester PO19 1BA
(28)
Cirencester
Northway House East, Cirencester GL7 2QY
(4)
Colchester
2-4 Head St, Colchester CO1 1NT
(4)
Crainleigh
Britannia House, 133 High Street, Cranleigh GU6 8AU
(9)
Crawley
61 High Street, Crawley RH10 1BQ
(6)
Croydon
312 High Street, Croydon CR0 1NG
(15)
Derby
11-12 Cornmarket, Derby, Derby DE1 1QH
(29)
Dorking
280 High Street, Dorking RH4 1QT
(11)
East Croydon
57 Lower Addiscombe Road, East Croydon CR0 6PQ
(8)
East Grinstead
121 - 123 London Road, East Grinstead RH19 1EN
(6)
Eastbourne
31 South Street, Eastbourne BN21 4UP
(2)
Eastbourne - BN21 4TR
22 Grove Road, Eastbourne BN21 4TR
(2)
Epsom
6 East Street, Epsom KT17 1HH
(10)
Fareham
7 Westquay House20 West Street, Fareham PO16 0LG
(11)
Faringdon
16 Market Place, Faringdon SN7 7HP
(8)
Fiveways
290 Ditchling Road, Brighton BN1 6FJ
(4)
Fleet
183 Fleet Road, Fleet GU51 3BL
(16)
Forest Hill
9-13 The Facade, Devonshire Road, London SE23 3HA
(98)
godalming
86 High Street, Godalming GU7 1DU
(5)
Gosport
124 High Street, Gosport PO12 1DU
(36)
Great Northern
227 Deansgate, Manchester M3 4EN
(11)
Guildford
229 High Street, Guildford GU1 3BJ
(19)
Hamble
The Old Post Office, Southampton SO31 4HA
(0)
Haywards Heath
32 The Broadway, Haywards Heath RH16 3AL
(10)
Headington
2 Windmill Rd, Headington OX3 7BX
(1)
Hedge End - Southampton
1 Freegrounds Road, Southampton SO30 0HG
(6)
Horsham
18a Market Square, Horsham RH12 1EU
(26)
Hove
98 Church Road, Hove BN3 2EB
(18)
Huntingdon
7 Rookery Place, Fenstanton, Huntingdon, PE28 9LZ, Fenstanton PE28 9LZ
(0)
Huntingdon
7 Rookery Place,, Huntingdon PE28 9LZ
(0)
Ipswich
Friars House Ground Floor 2 Falcon Street, Ipswich IP1 1SL
(9)
Kenilworth
1 Warwick Road Kenilworth CV8 1HD, Kenilworth CV8 1HD
(0)
Kenilworth
1 Warwick Road Kenilworth CV8 1HD, Kenilworth CV8 1HD
(0)
Kingston
49 Fife Road, Kingston upon Thames KT1 1SF
(39)
Leaders Eastleigh
12 High Street, Eastleigh SO50 5LA
(11)
Leaders Sarisbury Green
178 Bridge Road Sarisbury Green, Southampton SO31 7EH
(3)
Leaders Southampton
13 London Road, Southampton SO15 2AE
(21)
Leamington Spa
15 Newbold Street, Leamington Spa, CV32 4HN, Leamington Spa CV32 4HN
(4)
Leatherhead
8 North Street, Leatherhead KT22 7AW
(0)
Lewisham
17 Lewis Grove, London SE13 6BG
(23)
Littlehampton
86 High Street, Littlehampton BN57 5DX
(13)
Milton Keynes
47 Alston Dr, Milton Keynes MK13 9HB
(7)
Nailsworth
7 Fountain Street, Nailsworth GL6 0BL
(1)
North Laine
28 New Road, Brighton BN1 1UG
(6)
Norwich
14 St. Georges Street Norwich NR3 1BA, Norwich NR3 1BA
(9)
Nottingham
42 Thackerays Lane, Nottingham NG5 4JD
(3)
Ocean Village
Canute Castle, Canute Road, Southampton SO14 3FH
(20)
Office 1
140 Bath Road, Cheltenham, GL53 7NG
(6)
Office 10
5/7 Selsdon Road, Croydon CR2 6PU
(0)
Office 11
4 Bell Street, Reigate RH2 7BG
(0)
Office 15
Columbia House Columbia Drive, Worthing BN13 3HD
(1)
Office 16
5 Crendon Street, Hemel Hempstead HP13 6LE
(1)
Office 18
4 Hinton Road, Bournemouth BH1 2EE
(6)
Office 19
154A High Street, Bournemouth BH15 1DN
(2)
Office 34
61 High Street, Bognor Regis PO21 1RY
(4)
Office 6
14 North Cross Street, Gosport PO12 1BE
(4)
Port Solent Marina - Portsmouth
10 The Boardwalk, Portsmouth PO6 4TP
(0)
Portsmouth
132-134 London Road, Portsmouth PO2 9DE
(20)
Redhill
45-47 High Street, Redhill RH1 1RX
(9)
Reigate
4 Bell Street, Reigate RH2 7BG
(12)
Rustington
25 Church Road , Rustington BN16 3NN
(48)
Sarisbury Green
178 Bridge Road, Sarisbury Green, Southampton SO31 7EH
(13)
Sevenoaks
67 London Road, Sevenoaks TN13 1AU
(5)
Southampton
13 London Road, Southampton SO15 2AE
(25)
Southsea
45 Osborne Road , Portsmouth PO5 3LS
(19)
Southsea - Portsmouth
45 Osborne Road, Portsmouth PO5 3LS
(0)
Sovereign Harbour
3B Harbour Quay, Sovereign Harbour, Eastbourne BN23 5QF
(0)
St Albans
50 London Road, St Albans AL1 1NG
(5)
Stamford
2 Gooches Court , Bath Row, Stamford PE9 2RE
(5)
Stoke on Trent
459 Hartshill Road, Stoke on Trent ST4 6AB
(8)
Stoke on Trent
459 Hartshill Road, Stoke on Trent ST4 6AB
(0)
Stroud
29 Lansdown, Stroud GL5 1B
(4)
Surbiton
19-21 Claremont Road, Surbiton KT6 4QR
(17)
Sutton
2-4 Mulgrave Road, Sutton SM2 6LE
(53)
Tetbury
3 Church Street, Tetbury GL8 8JG
(0)
walton-on-thames
46 High Street, Walton On Thames KT12 1BY
(25)
waterlooville
55-59 London Road, Waterlooville PO7 7EX
(52)
Western Road, Brighton
119-120 Western Road, Brighton BN1 2AD
(56)
weybridge
45 Baker Street, Weybridge KT13 8AE
(5)
Winchester
Exchange Square, 27 Jewry Street, Winchester SO23 8RY
(15)
Woking
6 Chertsey Road, Woking GU21 5AB
(9)
Worcester
31 Foregate St,, Worcester WR1 1EE
(1)
Worthing
2 Connaught Buildings Chapel Road, Brighton BN11 1BA
(1)
Worthing
53 Chapel Road, Worthing BN11 1EG
(12)


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