Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estat Read full description...Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.

“Lack of Action & Lack of Communication...”

Dec 14,2018
Minithumbdown
By: 'DanMatt'
Dec 14,2018
1 people found
this helpful
Went for a flat viewing 7 weeks ago with Leaders to a property in Media City where there was a mould issue in the bathroom, I was assured multiple times during the viewing this would be sorted before a moving in date and also work to ...
read full review
Was this helpful? Yes

“Stressful from the offset...”

Dec 14,2018
Minithumbdown
By: 'Tom'
Dec 14,2018
1 people found
this helpful
Made the whole process stressful Only after moving in will you find out issues, they often left viewers outside the property for long waits with little information, and they knew little about the property. They don't use any sort of customer relationship management (...
read full review
Was this helpful? Yes

“Exceptional service...”

Dec 14,2018
Minithumbup
Jonathan
By: 'RBROWN'
Dec 14,2018
0 people found
this helpful
Jonathan remained professional throughout, he answered all questions honestly and concisely. I feel his interaction with myself and the sellers is a credit to Leaders, without his diligence the sale would likely have faltered....
read full review
Comment on agent fees
Reasonable fee for such an excellent agent
Was this helpful? Yes

“Great service from Michelle...”

Dec 14,2018
Minithumbup
By: 'Richard'
Dec 14,2018
0 people found
this helpful
I had asked another member of Leaders staff in Nottingham but did not get a reply with the info I wanted so I asked Michelle. Her response was immediate and just what I wanted. So thank you Michelle for your kind and quick help...
read full review
Comment on agent fees
I think they are average for letting agents
Was this helpful? Yes

“good service...”

Dec 06,2018
Minithumbup
By: 'Lynda'
Dec 06,2018
0 people found
this helpful
A professional prompt friendly service. They were very informative leaving a detailed information pack. The rental pricing was accurate and competitive....
read full review
Comment on agent fees
Good fees.
Was this helpful? Yes
By: Kirsty Farrow
Dec 13, 2018
View all comments (1)
Thank you very much Lynda for your positive review, ...

“Very Pleasant Experience at a Trying Time...”

Dec 06,2018
Minithumbup
By: 'Ryan'
Dec 06,2018
0 people found
this helpful
The staff are very pleasant, knowledgeable and professional. I have had nothing but great service from them and can wholeheartedly recommend their services....
read full review
Comment on agent fees
Better than other letting fees I've encountered...
Was this helpful? Yes

“Absolutely Awful!...”

Nov 30,2018
Minithumbdown
By: 'T Gibson'
Nov 30,2018
2 people found
this helpful
Absolutely awful. Very nice when they want you to move in to the property but once you've signed the contract and paid your fees, they don't want to know. Left our front door unlocked for anybody to enter when doing viewings and when ...
read full review
Comment on agent fees
Expensive
Was this helpful? Yes

“Utterly ridiculous!...”

Nov 30,2018
Minithumbdown
By: 'Unhappy ex-tenant'
Nov 30,2018
2 people found
this helpful
Absolute chaos since we moved in. From little to no communication - to the letting agents having absolutely no idea what they were doing. This is the worst agency we have ever experienced and would warn any possible tenants to stay away from this company. ...
read full review
Was this helpful? Yes

“Brilliant...”

Nov 28,2018
Minithumbup
By: 'John sayers'
Nov 28,2018
0 people found
this helpful
Thanks to all at leaders burgess hill in particular Gail for all her sterling work with viewings and explaining everything in detail.the move went well I love my new home . Yes the initial outlay was quite expensive but you get what you pay for ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes

“Excellent Service !...”

Nov 28,2018
Minithumbup
By: 'Ness'
Nov 28,2018
0 people found
this helpful
Michelle has been excellent in dealing with my tenant ,as part of the Management service and keeping me fully informed and updated .She's professional ,conscientious and very helpful .Thank you !...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Customer Service...”

Nov 27,2018
Minithumbup
By: 'J.R. Clarke (Kuwait)'
Nov 27,2018
0 people found
this helpful
Very good,very professional and always give a quick response. East Grinstead office is doing a very good job as being overseas I know that I can rely on them to take care of my property....
read full review
Was this helpful? Yes

“Repeated entry without notification or consent...”

Nov 27,2018
Minithumbdown
By: 'Cambridgetenant'
Nov 27,2018
2 people found
this helpful
When moving out of rented accommodation, Leaders frequently came into the house with zero warning or notification. When we asked for notice they would be coming into the property, they simply started coming during the day when we were out without telling us (we found ...
read full review
Was this helpful? Yes

“Useless...”

Nov 27,2018
Minithumbdown
By: 'Anon'
Nov 27,2018
2 people found
this helpful
Leaders have been a constant burden to the process of renting. They have done nothing but delay us, mess us around, quote incorrect and inconsistent details of our tenancy arrangement and charge us an absolute fortune for the privilege. I would give anything to cut ...
read full review
Comment on agent fees
Outrageously high.
Was this helpful? Yes

“Excellent service...”

Nov 23,2018
Minithumbup
By: 'Lisab'
Nov 23,2018
0 people found
this helpful
Dan at leaders was very helpful in my renting a property with them, good customer service, helpful advice and a smooth transaction all round, would definately use leaders again...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Appalling avoid at all costs...”

Nov 23,2018
Minithumbdown
By: 'Andrew ingham'
Nov 23,2018
4 people found
this helpful
Leaders are the worst agent i have ever had the experience of renting a property. From day one the communication , attitude of staff and responses were simply below par and at times unprofessional. we moved into our flat without being made aware of the check ...
read full review
Comment on agent fees
fees were normal
Was this helpful? Yes

“I was very pleased with the service I received from Leaders....”

Nov 19,2018
Minithumbup
Jonathan
By: 'Miss Facey'
Nov 19,2018
0 people found
this helpful
Thoroughout the whole purchase Jonathan has been very professional and is so polite with a very calm nature. I would definitely recommend him and also I must mention Jeanette as she too was so nice even though I had not met her in person she ...
read full review
Comment on agent fees
I have no negative comment to make with regards to the Agents fees
Was this helpful? Yes

“Diabolical service...”

Nov 19,2018
Minithumbdown
By: 'PAB'
Nov 19,2018
5 people found
this helpful
When we started renting as tenants of our flat near Poole the letting agent was Allan & Bath who provided a good service, until the incompetent clowns at Leaders took them over. Since Leaders took over, service for us as tenants has been diabolical. Any ...
read full review
Comment on agent fees
Extortionate fees, £60 to renew a tenancy each time!
Was this helpful? Yes

“Amazing service...”

Nov 19,2018
Minithumbup
By: 'Tal'
Nov 19,2018
0 people found
this helpful
I was recently in contact with Shayla who was so lovely, could not thank her enough for all of her help!!...
read full review
Was this helpful? Yes

“Purchase, sale and letting...”

Nov 19,2018
Minithumbup
By: 'Liz'
Nov 19,2018
0 people found
this helpful
We bought, let and sold our property in Ocean Village through Leaders. Each transaction was painless. We asked Leaders to find us the tenants and they set them up and we interviewed them all on the same day. We have recently sold the property and ...
read full review
Comment on agent fees
good
Was this helpful? Yes

“Letting & Sales Services...”

Nov 16,2018
Minithumbup
Jonathan
By: 'John B'
Nov 16,2018
0 people found
this helpful
Leaders provided excellent letting service to me for over 8 years and then when I came to sell my property the sales service was exemplary and in particular Jonathan Wilson and Jeanette dealt with the sale of my property in a calm, professional manner and his ...
read full review
Comment on agent fees
Acceptable
Was this helpful? Yes

“Bad...”

Nov 08,2018
Minithumbdown
By: 'Gareth churton'
Nov 08,2018
5 people found
this helpful
Terrible service no rent paid house returned dirty and very bad condition bad agents don't return calls just no interest in helping...
read full review
Was this helpful? Yes

“Brilliant...”

Nov 06,2018
Minithumbup
By: 'Annak81'
Nov 06,2018
1 people found
this helpful
Fantastic help from becky and Nathan and Ashley so nice and helpful very happy with everything thank you so much...
read full review
Comment on agent fees
The fees are normal that fair price if you want to go with letting agents then be prepared to pay the fees
Was this helpful? Yes

“Disgusting...”

Nov 06,2018
Minithumbdown
By: 'Cheated'
Nov 06,2018
8 people found
this helpful
Absolutely the worst estate agent that I have ever had to deal with. I would not have taken the property that I am in if I had known in advance all of the fees and the terms that come with it. They start by pressuring ...
read full review
Comment on agent fees
Their fees are higher than other estate agents, they charge for things that other estate agents do not and many of the fees are hidden.
Was this helpful? Yes

“Multiple purchases...”

Nov 06,2018
Minithumbup
By: 'Very happy return buyer'
Nov 06,2018
1 people found
this helpful
My wife and I have now purchased 3 properties from Alex with another one in the pipeline. Each purchase has been faultless with support at every stage of the process and constant contact to ensure the transaction ran smoothly. We would not hesitate to buy through ...
read full review
Comment on agent fees
As a purchaser we have not been subject to fees
Was this helpful? Yes

“OK...”

Nov 06,2018
Minithumbup
By: 'Ayusha'
Nov 06,2018
1 people found
this helpful
I'm a pianist and had great difficulties finding a property where I could play the piano - so was absolutely delighted when I found a charming coach house which seemed ideal for the piano. Extremely grateful to Jamie Abbott who helped me getting the ...
read full review
Comment on agent fees
Quite expensive, plus compulsory insurance..wouldn't say good.
Was this helpful? Yes

“APPALLING STAFF...”

Nov 06,2018
Minithumbdown
By: 'Customer'
Nov 06,2018
5 people found
this helpful
Awful and rude staff who don't follow polices and repeatedly let themselves into your home with no warning or permission! In addition to moving personal belongings around.. I would never recommend Leaders in Guildford, absolutely ** disgusting service....
read full review
Comment on agent fees
Fine
Was this helpful? Yes

“Ashley was very helpful and polite ....”

Nov 06,2018
Minithumbup
By: 'Mr Mrs Lake'
Nov 06,2018
1 people found
this helpful
The leaders team especially Ashley was very good in helping us with our choice of house would recommend any one to use leaders ....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Mariana...”

Nov 03,2018
Minithumbdown
By: 'Mari'
Nov 03,2018
5 people found
this helpful
Worst agency ever. We had just moved out leaving the property in a good state. It was given to us in a very bad condition. At the time I was pregnant and was suffering on how I will brough the baby to that unclean apartment. ...
read full review
Was this helpful? Yes
By: Oliver Hannam
Nov 28, 2018
View all comments (1)
Mari, this is exactly the experience my girlfriend and I had, we were living in a dangerous home and she was mid pregnancy. We have had to move twice now during pregnancy and as were currently in temporary we are going to have to move again. They have now sent us a £2500 bill and refused to pay deposit back. ...

“Landlord...”

Nov 02,2018
Minithumbup
By: 'Zoe'
Nov 02,2018
1 people found
this helpful
Having been let down by our previous agent, we were very nervous of using a new agent. I cant put into words how delighted we are with Leaders. All the staff at the Derby branch & Wyvern have been more than helpful from the start. ...
read full review
Comment on agent fees
fine
Was this helpful? Yes

“Abysmal service from Leaders Manchester...”

Nov 02,2018
Minithumbdown
By: 'Simon Mather'
Nov 02,2018
4 people found
this helpful
After initially contacting Leaders to market my property for sale, I was informed by the sales manager there would be no reason why my property shouldn't be advertised within the following few days....... The photos were already taken, all that was required was the ...
read full review
Was this helpful? Yes

ARLA TPOS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
501 36 354 238 20 2 16 4 26 30

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 11:52 AM 06/03/2014 by David Montero

Awards won by Leaders

Individual Branch Awards

Milton Keynes, MK13

Chester, CH1

Littlehampton, BN57

Gosport, PO12

Surbiton, KT6

Sutton, SM2

Southampton, SO14

Beckenham, BR3

Burgess Hill, RH15

Chichester, PO19

Cranleigh, GU6

East Croydon, CR0

Eastleigh, SO50

Fareham, PO16

Fleet, GU51

Guildford, GU1

Haywards Heath, RH16

Horsham, RH12

Hove, BN3

Kingston upon Thames, KT1

Reigate, RH2

Rustington, BN16

Walton On Thames, KT12

Waterlooville, PO7

Winchester, SO23

Portsmouth, PO2

London, SE23

Southampton, SO15

Southampton, SO31

Dorking, RH4

Redhill, RH1

Worthing, BN11

Brighton, BN1

Portsmouth, PO5

London, SE13

Aldershot, GU11

Bracknell, RG12


Aldershot
114 Victoria Road, Aldershot GU11 1JX
(7)
Ashton-in-Makerfield Wigan
2 Millingford Grove,, Wigan WN4 9BA
(2)
Basingstoke
26 Winchester Street, Basingstoke RG21 7DZ
(7)
show all branches (96)
Beckenham
73 High Street, Beckenham BR3 1AN
(6)
Bedford
11 Goldington Road, Bedford MK40 3JY
(3)
Bitterne
363 Bitterne Road, Southampton SO18 5RR
(6)
Bracknell
81 High Street, Bracknell RG12 1DZ
(22)
Brighton Marina
18 Waterfront, Brighton Marina Village, Brighton BN2 5WA
(3)
Bromley
20-21 Church Road, Bromley BR2 0EG
(9)
Burgess Hill
13 Station Road, Burgess Hill RH15 9DE
(21)
Cambridge
140 Hills Road, Cambridge CB2 8PB
(22)
Chester
30 Lower Bridge St,, Chester CH1 1RS
(12)
Chichester
3 Northgate, Chichester PO19 1BA
(28)
Cirencester
Northway House East, Cirencester GL7 2QY
(5)
Colchester
2-4 Head St, Colchester CO1 1NT
(4)
Crainleigh
Britannia House, 133 High Street, Cranleigh GU6 8AU
(9)
Crawley
61 High Street, Crawley RH10 1BQ
(6)
Croydon
312 High Street, Croydon CR0 1NG
(15)
Derby
11-12 Cornmarket, Derby, Derby DE1 1QH
(33)
Dorking
280 High Street, Dorking RH4 1QT
(11)
East Croydon
57 Lower Addiscombe Road, East Croydon CR0 6PQ
(8)
East Grinstead
121 - 123 London Road, East Grinstead RH19 1EN
(7)
Eastbourne
31 South Street, Eastbourne BN21 4UP
(2)
Eastbourne - BN21 4TR
22 Grove Road, Eastbourne BN21 4TR
(2)
Epsom
6 East Street, Epsom KT17 1HH
(10)
Fareham
7 Westquay House20 West Street, Fareham PO16 0LG
(12)
Faringdon
16 Market Place, Faringdon SN7 7HP
(9)
Fiveways
290 Ditchling Road, Brighton BN1 6FJ
(4)
Fleet
183 Fleet Road, Fleet GU51 3BL
(16)
Forest Hill
9-13 The Facade, Devonshire Road, London SE23 3HA
(98)
godalming
86 High Street, Godalming GU7 1DU
(5)
Gosport
124 High Street, Gosport PO12 1DU
(37)
Great Northern
227 Deansgate, Manchester M3 4EN
(13)
Guildford
229 High Street, Guildford GU1 3BJ
(20)
Hamble
The Old Post Office, Southampton SO31 4HA
(0)
Haywards Heath
32 The Broadway, Haywards Heath RH16 3AL
(10)
Headington
2 Windmill Rd, Headington OX3 7BX
(1)
Hedge End - Southampton
1 Freegrounds Road, Southampton SO30 0HG
(6)
Horsham
18a Market Square, Horsham RH12 1EU
(26)
Hove
98 Church Road, Hove BN3 2EB
(18)
Huntingdon
7 Rookery Place, Fenstanton, Huntingdon, PE28 9LZ, Fenstanton PE28 9LZ
(0)
Huntingdon
7 Rookery Place,, Huntingdon PE28 9LZ
(0)
Ipswich
Friars House Ground Floor 2 Falcon Street, Ipswich IP1 1SL
(9)
Kenilworth
1 Warwick Road Kenilworth CV8 1HD, Kenilworth CV8 1HD
(0)
Kenilworth
1 Warwick Road Kenilworth CV8 1HD, Kenilworth CV8 1HD
(0)
Kingston
49 Fife Road, Kingston upon Thames KT1 1SF
(39)
Leaders Eastleigh
12 High Street, Eastleigh SO50 5LA
(11)
Leaders Sarisbury Green
178 Bridge Road Sarisbury Green, Southampton SO31 7EH
(3)
Leaders Southampton
13 London Road, Southampton SO15 2AE
(22)
Leamington Spa
15 Newbold Street, Leamington Spa, CV32 4HN, Leamington Spa CV32 4HN
(4)
Leatherhead
8 North Street, Leatherhead KT22 7AW
(0)
Lewisham
17 Lewis Grove, London SE13 6BG
(23)
Littlehampton
86 High Street, Littlehampton BN57 5DX
(13)
Milton Keynes
47 Alston Dr, Milton Keynes MK13 9HB
(7)
Nailsworth
7 Fountain Street, Nailsworth GL6 0BL
(1)
North Laine
28 New Road, Brighton BN1 1UG
(6)
Norwich
14 St. Georges Street Norwich NR3 1BA, Norwich NR3 1BA
(9)
Nottingham
42 Thackerays Lane, Nottingham NG5 4JD
(5)
Ocean Village
Canute Castle, Canute Road, Southampton SO14 3FH
(22)
Office 1
140 Bath Road, Cheltenham, GL53 7NG
(6)
Office 10
5/7 Selsdon Road, Croydon CR2 6PU
(0)
Office 11
4 Bell Street, Reigate RH2 7BG
(0)
Office 15
Columbia House Columbia Drive, Worthing BN13 3HD
(1)
Office 16
5 Crendon Street, Hemel Hempstead HP13 6LE
(1)
Office 18
4 Hinton Road, Bournemouth BH1 2EE
(7)
Office 19
154A High Street, Bournemouth BH15 1DN
(2)
Office 34
61 High Street, Bognor Regis PO21 1RY
(4)
Office 6
14 North Cross Street, Gosport PO12 1BE
(4)
Port Solent Marina - Portsmouth
10 The Boardwalk, Portsmouth PO6 4TP
(0)
Portsmouth
132-134 London Road, Portsmouth PO2 9DE
(20)
Redhill
45-47 High Street, Redhill RH1 1RX
(9)
Reigate
4 Bell Street, Reigate RH2 7BG
(12)
Rustington
25 Church Road , Rustington BN16 3NN
(48)
Sarisbury Green
178 Bridge Road, Sarisbury Green, Southampton SO31 7EH
(13)
Sevenoaks
67 London Road, Sevenoaks TN13 1AU
(5)
Southampton
13 London Road, Southampton SO15 2AE
(25)
Southsea
45 Osborne Road , Portsmouth PO5 3LS
(19)
Southsea - Portsmouth
45 Osborne Road, Portsmouth PO5 3LS
(0)
Sovereign Harbour
3B Harbour Quay, Sovereign Harbour, Eastbourne BN23 5QF
(0)
St Albans
50 London Road, St Albans AL1 1NG
(5)
Stamford
2 Gooches Court , Bath Row, Stamford PE9 2RE
(8)
Stoke on Trent
459 Hartshill Road, Stoke on Trent ST4 6AB
(9)
Stoke on Trent
459 Hartshill Road, Stoke on Trent ST4 6AB
(0)
Stroud
29 Lansdown, Stroud GL5 1B
(5)
Surbiton
19-21 Claremont Road, Surbiton KT6 4QR
(17)
Sutton
2-4 Mulgrave Road, Sutton SM2 6LE
(52)
Tetbury
3 Church Street, Tetbury GL8 8JG
(0)
walton-on-thames
46 High Street, Walton On Thames KT12 1BY
(25)
waterlooville
55-59 London Road, Waterlooville PO7 7EX
(52)
Western Road, Brighton
119-120 Western Road, Brighton BN1 2AD
(56)
weybridge
45 Baker Street, Weybridge KT13 8AE
(7)
Winchester
Exchange Square, 27 Jewry Street, Winchester SO23 8RY
(15)
Woking
6 Chertsey Road, Woking GU21 5AB
(9)
Worcester
31 Foregate St,, Worcester WR1 1EE
(1)
Worthing
2 Connaught Buildings Chapel Road, Brighton BN11 1BA
(1)
Worthing
53 Chapel Road, Worthing BN11 1EG
(12)


.
As Seen On

Find the Best Agent to
Sell or Rent Your Home