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Lawsons Letting Agents

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Feb 23,2017
Minithumbdown
By: 'TH303'
Feb 23,2017
2 people found
this helpful
I used Lawson's for many years and found them expensive but provided excellent service. I now use another letting agent as I found their service levels very poor and staff unprofessional in more recent years. Any damage which occurred to the property I was expected ...
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Comment on agent fees
Very expensive and poor value for money.
Was this helpful? Yes
Mar 10,2016
Minithumbdown
By: 'me'
Mar 10,2016
1 people found
this helpful
I attempted to rent a property from Lawsons and was told the criteria. I complied with the criteria, which included getting rid of my cats and paying six months up front. The agency then told me that they would recommend a further six months rent. ...
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What agent could do to change your mind?
disgustinf level of fees this is the worst I have seen
Attached Files
Comment on agent fees
disgustinf level of fees this is the worst I have seen
Was this helpful? Yes
Mar 07,2016
Minithumbdown
By: 'Honest Landlord conned'
Mar 07,2016
7 people found
this helpful
Wonderful front desk at Lawsons but diabolical letting management by Concentric - but who are we actually dealing with? I contracted to Lawsons but they play you off with Concentric and then say it is Lawsons. Where are the names for nearly all your positive ...
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Was this helpful? Yes
May 05,2013
Minithumbdown
By: 'Landlord001'
May 05,2013
0 people found
this helpful
As a landlord of a number of properties that have been let with Lawsons, I have around 5 years experience to base this honest review upon. With view to keeping the review unbiased and accurate I\'ll start with the strengths. They have found some good ...
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What agent could do to change your mind?
Conducted inventory and check out inspections accurately without rushing and with refernce to moving in inspections. Responding to concerns raised without huge delays. Give better customer service, without being condescending and inapropriate. Acknowledge and compensate for errors made.
Attached Files
Was this helpful? Yes
By: Lettings Manager
Aug 13, 2013
View all comments (1)
unfortunately due to the fact that we are not informed of the identity of this landlord, we cannot add a response to this complaint, other that all complaints are dealt with thoroughly and timely and inspections carried out at the request of the landlord, as are check out reports on every vacation, unless requested not to do so, therefore this seems unlikely to be as explained here. ...
Jul 27,2011
Minithumbup
By: 'Martin'
Jul 27,2011
0 people found
this helpful
3 years I started to buy property with the asssitance of Lawsons. Not only did they advise me on what properties to buy, they also helped find them for me. Have completed the refurbs, they found the right tennants and so far have had no problems. ...
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Jul 18,2011
Minithumbup
By: 'Mark'
Jul 18,2011
0 people found
this helpful
The reason I use Lawsons was my previous agent gave me a poor service. They organised my compliance certificates and found me a professional Tenant, who is still in the property. I have personally found there service to be prompt and reliable. The staff are ...
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NAEA ARLA TPOS TDS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 3 0 0 0 0 0 0 0 1

Agent Fees

Application fee - Tenant £75
Contract fee - Tenant £75
Inventory Fee - Tenant £75
Last updated at 10:40 AM 20/04/2015 by sally lawson

Complaints Procedure

Call the Lettings manager to get a resolve to the problem.

If not happy with this write in a formal complaint to the Branch manager, we will reply to your letter within 7 days and work with you to solve the issue.

If we cannot resolve the matter with you then you can refer the matter to the TPO for them to arbitrate.
Last updated at 10:40 AM 20/04/2015 by sally lawson

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Office 2
6666a Chapel Ash, Wolverhampton WV3 0TT
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Wolverhampton
66-66a Chapel Ash, Wolverhampton WV3 0TT
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