Lawson
4.8/5, 700 reviews
98% recommended
95% sales valuation accuracy
96% sales fee satisfaction
No company information

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 96% £46,000 £800,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 1 0 411 8 249 9 12 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Move into our home tomorrow....”

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Aug 21,2019
Minithumbup
Joanne
By: 'MR DANIEL R HOPE'
Aug 21,2019
0 people found
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Move into our home tomorrow. Had a great service all the way through. It's been a lengthy process with people dropping out, but we were always kept up-to-date with what's was going on from Lawson's. Great service...
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“Sale of 16, Blackeven Close...”

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Aug 17,2019
Minithumbup
Kevin
Emily
By: 'Mrs Allison Rashleigh'
Aug 17,2019
0 people found
this helpful
Have known of Lawson’s (Woolwell) excellent track record for some time and did not approach any other agent to take on our sale. Very pleased with the service we received. Online service was useful and updated regularly, followed by a courtesy call when appropriate, ...
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“my partner and I have sold a few properties t......”

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Aug 12,2019
Minithumbup
By: 'Glen Hilton'
Aug 12,2019
0 people found
this helpful
my partner and I have sold a few properties through Lawson's in Mutley Plain, highly recommend and would definitely using them again in the future. Great team!!...
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“Regular updates from Ann from sales progressi......”

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Aug 11,2019
Minithumbup
Kevin
Ann
By: 'Marcus Laine'
Aug 11,2019
0 people found
this helpful
Regular updates from Ann from sales progression section. Sale was quick and easy with only a handful of viewings before sold....
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“Darren and all the staff have been outstandin......”

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Aug 02,2019
Minithumbup
Darren
By: 'Michelle Charlick'
Aug 02,2019
0 people found
this helpful
Darren and all the staff have been outstanding with their help in selling yet another of our properties. They all go above a beyond from start to finish of the sales process to do everything they can to make sure it is as smooth a ...
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“Made buying a house easy...”

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Aug 01,2019
Minithumbup
By: 'Sarah Gillman'
Aug 01,2019
0 people found
this helpful
We have found the whole buying process very smooth and easy due to lawson. We have been updated regularly on the progress and everything has been quick. The staff showing us round were all really friendly and informative without being pushy. We have vieved many ...
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Was this helpful? Yes
By: Chris Mervyn
Aug 01, 2019
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Hi Sarah, thank you so much for the feedback. Its great to be able to read a positive review and even blush at the glowing language used to describe our service. I hope you are very happy in your new home and please remember us here if you ever wish to sell in the future. Kindest regards, Chris ...

“Help full and polite,sometimes a little pushy......”

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Jul 27,2019
Minithumbup
By: 'Claire collinge'
Jul 27,2019
0 people found
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Help full and polite,sometimes a little pushy with texting and emailing and leaving voicemails for the same thing when I expressed my working hours but over all a good service and I would use them again....
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“The service I recieved was 10 out of 10, I ......”

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Jul 26,2019
Minithumbup
Emily
Ann
By: 'Karen Searle'
Jul 26,2019
0 people found
this helpful
The service I recieved was 10 out of 10, I was kept informed every week with an update, I did have problems within the chain but they were there chasing all the way, thank you especially to Emily and Ann....
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By: Karen Searle
Jul 26, 2019
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A bit concerned about rent PCM 74,000 , should say sale. ...

“Excellent service...”

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Jul 15,2019
Minithumbup
Tony
Ann
By: 'Roger'
Jul 15,2019
0 people found
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Friendly and efficient service from initial valuation through to completion. We were kept informed of activity and developments so never felt forgotten...
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“Really pleased and highly recommend. This is ......”

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Jul 11,2019
Minithumbup
By: 'eleanor cooper'
Jul 11,2019
0 people found
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Really pleased and highly recommend. This is my first house and they made the whole process much easier and minimised any stress for me. Very happy to answer questions and offer advice. I HIGHLY recommend Lawsons Plymouth!!...
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“Highly recommend Lawsons.We sold our house i......”

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Jul 05,2019
Minithumbup
By: 'Samantha Stringer'
Jul 05,2019
0 people found
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Highly recommend Lawsons. We sold our house in 2 weeks. We had 2 offers at the asking price and lots of viewings. We were kept updated regularly. Ann is brilliant, she kept us informed at every step and explained the process to us at the beginning. She ...
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“Thank you....”

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Jul 01,2019
Minithumbup
By: 'Janice Dorrington'
Jul 01,2019
0 people found
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All Staff friendly & worked hard to sell the property after 1st & 2nd buyers ‘pulled out.’ Good valuation, kept me updated at all times. Ann often helpful explaining the legal process. First ‘Time wasters’ wanted Property taken off the market, I agreed but not really knowing ...
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“We had house on market with 2 other agents be......”

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Jun 26,2019
Minithumbup
Tess
Chris
By: 'Alison Helen Salm'
Jun 26,2019
0 people found
this helpful
We had house on market with 2 other agents before using Lawsons. We had offer on first viewing with them and sale from second viewing. Very friendly and trustworthy staff. Tess particularly was brilliant. They seemed to work as a team so I could always talk ...
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“Very highly recommended.Excellent service an......”

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Jun 25,2019
Minithumbup
Kevin
Katrina
By: 'Jessica Walsh'
Jun 25,2019
0 people found
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Very highly recommended. Excellent service and amazing staff. Nothing was too much trouble. I would definitely use them again and recommend them to friends 😊...
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“Informative, positive experience...”

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Jun 18,2019
Minithumbup
By: 'Paul'
Jun 18,2019
0 people found
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A very positive and informative interaction keeping us updated at all times on progress and what the next steps are....
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Comment on agent fees
Fair and reflective of service
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“Good experience and professional service...”

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Jun 17,2019
Minithumbup
By: 'Donna Piper'
Jun 17,2019
0 people found
this helpful
Recently completed a house sale through Lawson Estate Agents. The valuation was spot on and achieved a sale price very close to that. Feedback on viewings was provided quickly. Kevin negotiated a good price with the buyer. Annie Hall provided updates throughout regarding the progression...
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Comment on agent fees
Good
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“disappointment...”

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Jun 14,2019
Minithumbdown
By: 'James'
Jun 14,2019
0 people found
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I was told by the estate agent when I visited the property for the second that the leak in the roof would be resolved before I bought the property and moved in. It was a few weeks of fairly dry weather in May followed by ...
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Comment on agent fees
The fees would have been reasonable if I hadn't had to mend the roof myself and employ a roofer
Was this helpful? Yes
By: Ben Dreher
Jun 14, 2019
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Hi James I am sorry to hear that you are experiencing ongoing issues with your roof, I cant speak for your management company but I can fully understand your frustrations! if you would like to discuss your issues directly with me please give me a call on 01752 229292 Kind regards Ben Dreher Director ...

“Good communication...”

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Jun 08,2019
Minithumbup
Karen
By: 'Sandra'
Jun 08,2019
0 people found
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Karen and her team have been great at keeping us updated regarding all parties involved in the chain. Very impressed with the progression team....
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“Emily was brilliant, gave good advice and helped me see what I could get value wise in different areas....”

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Jun 06,2019
Minithumbup
Emily
Tony
By: 'Jane Sheppard'
Jun 06,2019
0 people found
this helpful
Emily offered to take me out to view several properties so that I could understand what I could get for my money in various areas. Plus when I needed it she gave me good advice over the phone....
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Comment on agent fees
Good
Was this helpful? Yes

“Great communication...”

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Jun 05,2019
Minithumbup
Tess
Julie Comber
By: 'Relieved vendor'
Jun 05,2019
0 people found
this helpful
We just sold our house through Lawson Estate Agents. They were really great at keeping in touch, especially Tess, valued our house at roughly the right amount and worked hard in liaising with vendor and buyer with tricky negotiations. It really feels like you have ...
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Comment on agent fees
The fees are fair and around the market standard
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“Excellent! 5 star agency....”

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May 24,2019
Minithumbup
Tony
Ann
By: 'Anna'
May 24,2019
0 people found
this helpful
Lawson exceeded our expectations and supported us through the whole process. Both the sales and purchasing teams were brilliant and kept in regular contact. We would highly recommend them to anyone in the future....
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Comment on agent fees
Good value fees.
Was this helpful? Yes
By: Ben Dreher
Jul 05, 2019
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Hi Anon Thankyou for your recent glowing review, I am delighted that our team have exceeded your expectation and helped you to achieve a successful move. Kind regards Ben Dreher Director ...

“Happy seller - Smooth process...”

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May 16,2019
Minithumbup
Ben
Chris
By: 'Anon'
May 16,2019
0 people found
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Felt at ease with this agent. Great communication. Quick response to queries. Really positive but also realistic. Ben gave me a realistic valuation and I appreciated knowing what my property really would sell for. Chris did a great job with the marketing. Once sold Anne ...
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Comment on agent fees
The whole team worked hard for and deserved the fee.
Was this helpful? Yes

“Poor...”

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May 14,2019
Minithumbdown
Sarah
By: 'S'
May 14,2019
0 people found
this helpful
My husband and I have been left feeling very disappointed with the sale of our property through Lawson, Woolwell branch. We previously sold a property with Lawson, Mutley branch and my goodness what a difference and not in a good way either! The Mutley branch ...
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Was this helpful? Yes
By: Chris Mervyn MNAEA. Marketing Director
May 16, 2019
View all comments (1)
Dear S, Thank you for your honest review. Thankfully poor reviews like this are few and far between but whilst it’s never nice to hear that we have failed in our own high standards as a market leading company, negative reviews serve to keep us on our toes and review our processes if the review warrants. On this occasion we got off to a great start with the sales team obtaining an agreed price £3000 over the asking price - but the communication of our after sales team seems to of failed you ...

“Excellent service felt looked after very professional but still time for a little humour...”

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May 12,2019
Minithumbup
Kevin
Ann
By: 'Philippa Wooldridge'
May 12,2019
0 people found
this helpful
This was a big decision for me to make a move now that I am on my own.Kevin Buckingham gets a gold star from me for his understanding and helpfulness,unfortunately my first buyer pulled out but Kevin soon had more viewings set up ...
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Comment on agent fees
The fees are good
Was this helpful? Yes
By: Ben Dreher
Jul 04, 2019
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Dear Philippa Thank you for your recent review, I am delighted that we have helped you recently and I am particularly delighted that my colleagues have made the whole process as stress free as possible, we really do care about our clients and its great to read that the time and effort we put in is appreciated so thank you. Kind regards Ben Dreher Director ...

“eric ankers...”

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Apr 30,2019
Minithumbup
By: 'eric ankers'
Apr 30,2019
0 people found
this helpful
after a long and protracted buying process the staff where very helpful and pleasant kevin and ann especially thank you...
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Comment on agent fees
buyer did not pay any
Was this helpful? Yes
By: Ben Dreher
Jul 04, 2019
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Hi Eric Thank you for your review, I am glad you have had a good experience with our company and in particular my colleagues Kevin & Ann, I hope you are enjoying your new home! Kind regards Ben Dreher Director ...

“Fantastic...”

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Apr 30,2019
Minithumbup
Tony
Ann
By: 'mike'
Apr 30,2019
0 people found
this helpful
Cannot recommend Lawson property enough, from start to finish they have been great. I wish we had sold through them instead of just purchasing through them. Nothing is too much trouble, they call back when they say they will and keep you updated throughout. Ann ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ben Dreher
Jul 04, 2019
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Hi Mike Thanks for your great review, communication is really important during a house sale and I am delighted my colleague Anne has kept you fully up to speed! when you are ready to sell you know where we are. Kind regards Ben Dreher Director ...

“Selling & Buying with Lawson...”

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Apr 28,2019
Minithumbup
Kevin
Emily
By: 'J & A'
Apr 28,2019
0 people found
this helpful
Excellent service and support from everyone at Lawson's. Always ready to help and nothing too much trouble. Ann kept us well informed throughout the process with weekly updates and answered any questions promptly. Would definitely recommend this agent to friends and family....
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Comment on agent fees
Good
Was this helpful? Yes
By: Ben Dreher
Jul 04, 2019
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Dear J & A Thank you for your great review, I am delighted that we have helped you secure your new home and that my colleagues have made the whole process as stress free as possible. Kind regards Ben Dreher Director ...

“Few tweaks needed...”

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Apr 26,2019
Minithumbup
By: 'Mrs. Sellwood'
Apr 26,2019
0 people found
this helpful
Over all the service we received was good but could do with a few tweaks, we made an appointment to view a property and the agent never turned up, on a further viewing the agent never brought all the keys so unable to access all ...
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Comment on agent fees
None we are buyers
Was this helpful? Yes
By: Ben Dreher
May 02, 2019
View all comments (1)
Hello Mrs Selwood Thank you for your honest review and I am sorry that we haven't lived up to our usual high standards on this occasion, I have spoken to my colleagues in the Woolwell office who are saddened that they have let you down on this occasion. on a positive note I understand that you have now completed on you new home. Kind regards Ben Dreher Director ...

“Great communication throughout the whole purchase process....”

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Apr 24,2019
Minithumbup
Julie Comber
Tess
By: 'ECP'
Apr 24,2019
0 people found
this helpful
From the initial and very professional viewing with Julie Comber to the communication with Tess Denley and Annie the whole process of buying our Buy to let property has gone very smoothly. Thank you Lawson for making the buying process an easy and pleasureable experience....
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Comment on agent fees
We are purchasing so no fees.
Was this helpful? Yes
By: Ben Dreher
May 02, 2019
View all comments (1)
Hi ECP Thank you for your recent review highlighting the professional service that you have received from my colleagues Julie, Tess & Annie, we are very fortunate to have such experienced property professionals in our team, we firmly believe this is the key to successful moving and I am delighted we have helped you on this occasion. Kind regards Ben Dreher Director ...

“Fantastic service from start to finish...”

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Apr 18,2019
Minithumbup
Natalia
Hannah
By: 'Tim'
Apr 18,2019
0 people found
this helpful
The whole Lawson team have been amazing from start to finish. Natalia's knowledge of the property and possible improvements, Hannah's patience while we showed our builders around and Ann and Jo's help keeping on top of the transaction have all been first class. Thank you!...
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Was this helpful? Yes
By: Ben Dreher
May 02, 2019
View all comments (1)
Hi Tim Thank you for your recent review, we really do have an amazing team and I am delighted my colleagues Natalia, Hannah, Jo & Ann have done all they can to make your purchase run smoothly, good luck in your new home! Kind regards Ben Dreher Director ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are a fully licensed member of the NAEA and the Ombudsman. With Directors in both branches there is a full complaints procedure in place. Any complaints need to be given in writing in the first instance addressed to the Director.
Last updated at 9:08 AM 09/01/2019 by allAgents

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