• Staff picture
    Chris
  • Staff picture
    Emily
  • Staff picture
    Tess
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    Tony
  • Staff picture
    Darren
  • Staff picture
    Joanne
  • Staff picture
    Kevin
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    Ben
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    Katrina
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    Julie Comber
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    Sharon
  • Staff picture
    Ann
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    Natalia
  • Staff picture
    Hannah
  • Staff picture
    Sarah
  • Staff picture
    Karen
No description available.
Lawson

www.lawsonproperty.co.uk

Properties for Sale
Properties to Rent

“Happy seller - Smooth process...”

May 16,2019
Minithumbup
Ben
Chris
By: 'Anon'
May 16,2019
0 people found
this helpful
Felt at ease with this agent. Great communication. Quick response to queries. Really positive but also realistic. Ben gave me a realistic valuation and I appreciated knowing what my property really would sell for. Chris did a great job with the marketing. Once sold Anne ...
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Comment on agent fees
The whole team worked hard for and deserved the fee.
Was this helpful? Yes

“Poor...”

May 14,2019
Minithumbdown
Sarah
By: 'S'
May 14,2019
0 people found
this helpful
My husband and I have been left feeling very disappointed with the sale of our property through Lawson, Woolwell branch. We previously sold a property with Lawson, Mutley branch and my goodness what a difference and not in a good way either! The Mutley branch ...
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Was this helpful? Yes
By: Chris Mervyn MNAEA. Marketing Director
May 16, 2019
View all comments (1)
Dear S, Thank you for your honest review. Thankfully poor reviews like this are few and far between but whilst it’s never nice to hear that we have failed in our own high standards as a market leading company, negative reviews serve to keep us on our toes and review our processes if the review warrants. On this occasion we got off to a great start with the sales team obtaining an agreed price £3000 over the asking price - but the communication of our after sales team seems to of failed you ...

“Excellent service felt looked after very professional but still time for a little humour...”

May 12,2019
Minithumbup
Kevin
Ann
By: 'Philippa Wooldridge'
May 12,2019
0 people found
this helpful
This was a big decision for me to make a move now that I am on my own.Kevin Buckingham gets a gold star from me for his understanding and helpfulness,unfortunately my first buyer pulled out but Kevin soon had more viewings set up ...
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Comment on agent fees
The fees are good
Was this helpful? Yes

“eric ankers...”

Apr 30,2019
Minithumbup
By: 'eric ankers'
Apr 30,2019
0 people found
this helpful
after a long and protracted buying process the staff where very helpful and pleasant kevin and ann especially thank you...
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Comment on agent fees
buyer did not pay any
Was this helpful? Yes

“Fantastic...”

Apr 30,2019
Minithumbup
Tony
Ann
By: 'mike'
Apr 30,2019
0 people found
this helpful
Cannot recommend Lawson property enough, from start to finish they have been great. I wish we had sold through them instead of just purchasing through them. Nothing is too much trouble, they call back when they say they will and keep you updated throughout. Ann ...
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Comment on agent fees
Good
Was this helpful? Yes

“Selling & Buying with Lawson...”

Apr 28,2019
Minithumbup
Kevin
Emily
By: 'J & A'
Apr 28,2019
0 people found
this helpful
Excellent service and support from everyone at Lawson's. Always ready to help and nothing too much trouble. Ann kept us well informed throughout the process with weekly updates and answered any questions promptly. Would definitely recommend this agent to friends and family....
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Comment on agent fees
Good
Was this helpful? Yes

“Few tweaks needed...”

Apr 26,2019
Minithumbup
By: 'Mrs. Sellwood'
Apr 26,2019
0 people found
this helpful
Over all the service we received was good but could do with a few tweaks, we made an appointment to view a property and the agent never turned up, on a further viewing the agent never brought all the keys so unable to access all ...
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Comment on agent fees
None we are buyers
Was this helpful? Yes
By: Ben Dreher
May 02, 2019
View all comments (1)
Hello Mrs Selwood Thank you for your honest review and I am sorry that we haven't lived up to our usual high standards on this occasion, I have spoken to my colleagues in the Woolwell office who are saddened that they have let you down on this occasion. on a positive note I understand that you have now completed on you new home. Kind regards Ben Dreher Director ...

“Great communication throughout the whole purchase process....”

Apr 24,2019
Minithumbup
Julie Comber
Tess
By: 'ECP'
Apr 24,2019
0 people found
this helpful
From the initial and very professional viewing with Julie Comber to the communication with Tess Denley and Annie the whole process of buying our Buy to let property has gone very smoothly. Thank you Lawson for making the buying process an easy and pleasureable experience....
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Comment on agent fees
We are purchasing so no fees.
Was this helpful? Yes
By: Ben Dreher
May 02, 2019
View all comments (1)
Hi ECP Thank you for your recent review highlighting the professional service that you have received from my colleagues Julie, Tess & Annie, we are very fortunate to have such experienced property professionals in our team, we firmly believe this is the key to successful moving and I am delighted we have helped you on this occasion. Kind regards Ben Dreher Director ...

“Fantastic service from start to finish...”

Apr 18,2019
Minithumbup
Natalia
Hannah
By: 'Tim'
Apr 18,2019
0 people found
this helpful
The whole Lawson team have been amazing from start to finish. Natalia's knowledge of the property and possible improvements, Hannah's patience while we showed our builders around and Ann and Jo's help keeping on top of the transaction have all been first class. Thank you!...
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Was this helpful? Yes
By: Ben Dreher
May 02, 2019
View all comments (1)
Hi Tim Thank you for your recent review, we really do have an amazing team and I am delighted my colleagues Natalia, Hannah, Jo & Ann have done all they can to make your purchase run smoothly, good luck in your new home! Kind regards Ben Dreher Director ...

“Excellent service...”

Apr 17,2019
Minithumbup
Hannah
Ann
By: 'Mrs Brewer'
Apr 17,2019
0 people found
this helpful
Everyone involved in our purchase were professional and friendly. Hannah and Ann were the staff members we had most contact with hence we have named them. We would not hesitate to use this company we're we to sell....
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Was this helpful? Yes
By: Ben Dreher
Apr 30, 2019
View all comments (1)
Hello Mrs Brewer Thank you for your recent kind review, I am delighted that you have found your buying experience to be a positive one and we would be delighted to help you sell in the future should you need to! Kind regards Ben Dreher Director ...

“Brilliant Customer Service....”

Apr 16,2019
Minithumbup
Kevin
Hannah
By: 'Kayleigh'
Apr 16,2019
0 people found
this helpful
Since our house went on the market this office has been really helpful with helping us find a suitable property. Great communication and a very friendly and efficient service especially from Kevin and Hannah from this office as that's who we have been in contact ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ben Dreher
Apr 30, 2019
View all comments (1)
Hi Kayleigh Thank you for your review of your recent experience with our Woolwell office and in particular my colleagues Kevin & Hannah, with a combined 35 years of experience you were in safe hands! Good luck in your new home. Kind regards Ben Dreher Director ...

“Sale at long distance...”

Apr 15,2019
Minithumbup
Tony
By: 'Alan Frost'
Apr 15,2019
0 people found
this helpful
Tony dealt with initial meeting in a highly professional and well prepared way detailing how he had arrived at selling price. We were kept up to date and when sale fell through it didn't take long to find a second (and successful) buyer...
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Comment on agent fees
Was the industry norm
Was this helpful? Yes
By: Ben Dreher
Apr 30, 2019
View all comments (1)
Hi Alan Thank you for your kind review and in particular your praise for my colleague Tony, we pride ourselves on our highly motivated knowledgeable staff and I am delighted we have helped you successfully sell your home. Kind regards Ben Dreher Director ...

“Excellent service...”

Apr 07,2019
Minithumbup
By: 'Carol & Richard'
Apr 07,2019
0 people found
this helpful
We bought a BTL flat through this agent and the service was excellent; frequent contact following the transaction through ensuring deadlines were met....
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Comment on agent fees
n/a
Was this helpful? Yes
By: Ben Dreher
Apr 30, 2019
View all comments (1)
Hi Carol & Richard Thankyou for your recent review, I am really pleased that you found our company easy to work with and helpful, please let us know when you are in the market for your next investment. Kind regards Ben Dreher Director ...

“T&T are the best...”

Apr 05,2019
Minithumbup
Tess
By: 'Irene'
Apr 05,2019
0 people found
this helpful
Tina and Tess are the best, they really cared about us and felt like we were not just customers. I can only reccomend these two ladies they are the best and they made our purchase much easier. Considering also the fact that this was our ...
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Was this helpful? Yes
By: Ben Dreher
Apr 26, 2019
View all comments (1)
Hello Irene Thank you for your glowing review and in particular your kind words about my colleagues Tess & Tina, we are very fortunate to have such excellent employees within our business and I am delighted that we have helped you secure your fabulous new home. Kind regards Ben Dreher Director ...

“Amazing Service...”

Apr 05,2019
Minithumbup
Emily
Tony
By: 'Amazing Service'
Apr 05,2019
0 people found
this helpful
I have used Lawsons a few times and always been happy with the service. Highly recommend. The whole team work hard to make the move easy....
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Comment on agent fees
Average
Was this helpful? Yes
By: Ben Dreher
Apr 26, 2019
View all comments (1)
Hello there Thank you so much for your review, we always aim to provide "amazing service" and I am delighted we have done just that! Kind regards Ben Dreher Director ...

“Above and beyond...”

Apr 04,2019
Minithumbup
Kevin
By: 'Lou Bennett'
Apr 04,2019
0 people found
this helpful
I have had dealings with Lawson for the last year as both the seller and buyer and I am so grateful to the support, advice and sheer determination to secure the purchase of my new property. Whilst every move is stressful I certainly encountered my ...
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Comment on agent fees
Competitive fees
Was this helpful? Yes
By: Ben Dreher
Apr 26, 2019
View all comments (1)
Hello Lou Thank you for your kind review, house moving can be a very challenging experience and I am delighted that my colleagues in the Woolwell office helped you through this process providing support and advice whenever needed. Kind regards Ben Dreher Director ...

“Exceptional service...”

Apr 04,2019
Minithumbup
Tony
Ann
By: 'Karen C'
Apr 04,2019
0 people found
this helpful
Tony and the team gave us absolutely brilliant service. The photos of the house made it look stunning and a sale at the asking price was achieved immediately it was advertised for sale. Ann coordinated everything between us and our buyer and the solicitors and ...
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Comment on agent fees
Fees were very fair. Lawson did everything and kept us fully informed at every step.
Was this helpful? Yes
By: Ben Dreher
Apr 25, 2019
View all comments (1)
Hi Karen Thankyou for your glowing review, we work really hard to make things run as smoothly as they can and I am delighted that we achieved such a good result for you! Kind regards Ben Dreher Director ...

“Helpful and professional...”

Mar 29,2019
Minithumbup
Tess
Julie Comber
By: 'Joanne Dyer'
Mar 29,2019
0 people found
this helpful
From the moment Lawson's valued our house they have been professional and courteous. At no point did we feel unimportant or did any members of their team even forget who we were (which happens a lot with other agencies). We found them so helpful with ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Ben Dreher
Apr 25, 2019
View all comments (1)
Hello Joanne Many thanks for your kind words, I am delighted our team looked after your sale and purchase, I hope you are enjoying your new home. Kind regards Ben Dreher Director ...

“Supportive, communication & friendly...”

Mar 25,2019
Minithumbup
Ann
By: 'Kirstie Howatson'
Mar 25,2019
0 people found
this helpful
I have never received customer service like it, from the get go we have had excellent non stop communication and support. Ann has kept me up to date with all that is going on throughout, whether it was via phone or email. Being a first ...
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Was this helpful? Yes
By: Ben Dreher
Apr 03, 2019
View all comments (1)
Hi Kirstie Thank you so much for your review, I am delighted that my team and in particular Ann Hall have made the whole process as smooth and stress free as possible, as a company we try to go the extra mile whenever possible! enjoy your new home and if you need us again you know where we are! Kind regards Ben Dreher Director ...

“Simple...”

Mar 18,2019
Minithumbup
By: 'Andy'
Mar 18,2019
0 people found
this helpful
I had very little communication with the team but everything was made clear at the beginning of the process. Only spoke to the team 2 times throughout the full 10 weeks....
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Was this helpful? Yes
By: Ben Dreher
Apr 01, 2019
View all comments (1)
Hi Andy Thankyou for your review, I am pleased our team clearly explained the process to you and you have gone on to complete on your purchase however our communication throughout should have been better and more frequent, this is something I will investigate further. Kind regards Ben Dreher Director ...

“Excellent...”

Mar 15,2019
Minithumbup
By: 'Mary'
Mar 15,2019
0 people found
this helpful
We were kept up to date every step of the way.rnAll the staff were friendly and helpful from searching for property to completion.rnWe would recommend rnLawsons...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ben Dreher
Apr 01, 2019
View all comments (1)
Hi Mary Thankyou for your kind review, I am delighted that we have made the whole process simple and straightforward, I hope you are enjoying your new home. Kind regards Ben Dreher Director ...

“Excellent service...”

Mar 13,2019
Minithumbup
Tony
By: 'Stephen'
Mar 13,2019
0 people found
this helpful
Tony and his team at Woolwell provided great professional support at all stages of the sale of my house. Very supportive and approachable at all times. Thank you...
read full review
Comment on agent fees
Average fee rate
Was this helpful? Yes
By: Ben Dreher
Mar 29, 2019
View all comments (1)
Hi Stephen Thankyou for your recent review, I am delighted my colleague Tony and his team have looked after you so well on this occasion. Kind regards Ben Dreher Director ...

“Outstanding Support...”

Mar 08,2019
Minithumbup
Kevin
Ann
By: 'Fi'
Mar 08,2019
0 people found
this helpful
I wish to thank Kevin and Ann for their support and guidance through the sale of our flat in Plymouth. they worked so hard and kept me updated all the time. The whole office were so helpful and nothing was too much trouble. thank you ...
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Comment on agent fees
fair
Was this helpful? Yes
By: Ben Dreher
Mar 29, 2019
View all comments (1)
Hi Fi Many thanks for your kind review, I am delighted that we have now concluded the sale of your flat, if you need us again you know where we are. Kind regards Ben Dreher Director ...

“Professional, efficient and so kind and caring....”

Mar 07,2019
Minithumbup
Tess
Karen
By: 'Mr and Mrs W.'
Mar 07,2019
0 people found
this helpful
Very professional and knowledgeable. So much experience between all the staff. You guys really know what you are doing. On top of that you really care about your customers. Thank you so much , you were all brilliant and nade the sale of our house as ...
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Comment on agent fees
Worth every penny.
Was this helpful? Yes
By: Ben Dreher
Mar 28, 2019
View all comments (1)
Dear Mr & Mrs W Thankyou for your kind review and for your business, I am delighted we sold your home and our experienced staff really do make the difference, we are proud members of Propertymark and as such our staff have studied and sat there exams, it makes a huge difference when dealing with complex situations, I am glad you have benefited from this. Kind regards Ben Dreher Director ...

“positive buying experience...”

Mar 04,2019
Minithumbup
Joanne
Julie Comber
By: 'Mr JAM'
Mar 04,2019
0 people found
this helpful
Fell in love with property on the first viewing and really needed to secure it's purchase. Lawson's staff made the process a smooth and efficient one. They were quick to respond to any of my requests and queries. I am currently settling in to my ...
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Comment on agent fees
N/A as buyer
Was this helpful? Yes
By: Ben Dreher
Mar 28, 2019
View all comments (1)
Dear Mr Jam Thankyou for your kind review, I am delighted that we have helped you to secure your new home, I am really pleased to hear that you have found the whole process straightforward with the minimum of stress, enjoy you new home, you know where we are if you ever fancy a move! Kind regards Ben Dreher Director ...

“Very efficient...”

Mar 04,2019
Minithumbup
Kevin
Ann
By: 'MMA'
Mar 04,2019
0 people found
this helpful
A good personal, professional service. Kevin was extremely professional, friendly and efficient. Ann kept on top of the process at all times and was again professional, friendly and efficient....
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Was this helpful? Yes
By: Ben Dreher
Mar 27, 2019
View all comments (1)
Hi MMA Thankyou for your review of our company and I am glad that my colleagues Kevin & Anne have looked after you during your house purchase, should you need us in the future you know where we are. Kind regards Ben Dreher Director ...

“Moving made Easy and Fast...”

Feb 27,2019
Minithumbdown
By: 'Karen Mitch'
Feb 27,2019
0 people found
this helpful
I would definitely recommend Lawsons for selling and buying. Even during a transition within the company. All staff were friendly, sympathetic, empathic and very professional at all times. Nothing was too much trouble. Thank you for your care, time and attention....
read full review
Comment on agent fees
Negotiations on fees due to the same agent selling my property and the one we are buying.
Was this helpful? Yes
By: Ben Dreher
Mar 27, 2019
View all comments (1)
Hi Karen Thankyou for your kind words, I am delighted that we have managed to make you move happen and I hope you are still enjoying your fabulous new home. Kind regards Ben Dreher Director ...

“Staff assistance with sale...”

Feb 26,2019
Minithumbup
Joanne
Tess
By: 'Chris. R.'
Feb 26,2019
0 people found
this helpful
Great company , the staff who assisted throughout the sale were brilliant. Always had best interest of client to heart and very friendly. Could only list two members of staff, but the rest of the team who assisted with the sale were a great help. Thank ...
read full review
Comment on agent fees
Agents fees were fair
Was this helpful? Yes
By: Ben Dreher
Mar 27, 2019
View all comments (1)
Hi Chris Thank you for you kind review, I am delighted that you have found our team helpful and friendly, our team are a really good bunch of individuals and it really helps the process to run smoothly. Kind regards Ben Dreher Director ...

“Brilliant...”

Feb 22,2019
Minithumbup
By: 'Kerry&Ash'
Feb 22,2019
0 people found
this helpful
Absolutely brilliant. Emily dealt with us the most. Nothing is ever too much trouble, we were first time movers and had no clue what we were doing and she guided us the whole way and actually found our dream home too. Can't thank her enough....
read full review
Comment on agent fees
They price matched a lower offer we found so yes, Awsome.
Was this helpful? Yes
By: Ben Dreher
Mar 21, 2019
View all comments (1)
Hi Kerry & Ash n nI am delighted that you have found your dream home and the my colleague Emily made the whole process run smoothly, if you need us in the future you know where we are! n nKind regards n nBen Dreher nDirector ...

“Excellent Support and Communication...”

Feb 21,2019
Minithumbup
Darren
Tess
By: 'Jenny'
Feb 21,2019
0 people found
this helpful
Thank you to Darren for his king understandi g when valuing my property. To Tess for her massive efforts to keep me informed and up to date. I would also like to mention Karen Sheather whose name was not on the list but was part ...
read full review
Comment on agent fees
I was very impressed with the individual way I was treated regarding fees. Good value.
Was this helpful? Yes
By: Ben Dreher
Mar 21, 2019
View all comments (1)
Hi Jenny n nThankyou for your kind words and thankyou for using our company again, I am delighted we found a buyer who completed with the minimum of fuss! if you need us again you know where we are! n nKind regards n nBen Dreher nDirector ...

NAEA Relocation Agent Network Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 0 1 0 398 8 243 8 12 0

Fees

Typically Mansbridge Balment quote a fee of 1.5% + vat for sole agency. Our fees are transparent and we have a NO SALE - NO FEE policy. Focussing on our 7 day a week opening (20% extra opening hours and visibility for our vendors and purchasers), Black & White ( A 9 point money back customer service guarantee) and the fact that we are regularly at the forefront of the market in which we sell. A top 50 agent based on customer reviews - call us today for a no obligation appraisal.
Last updated at 17/02/2016, 4:57 PM by allAgents

Complaints Procedure

We are a fully licensed member of the NAEA and the Ombudsman. With Directors in both branches there is a full complaints procedure in place. Any complaints need to be given in writing in the first instance addressed to the Director.
Last updated at 9:08 AM 09/01/2019 by allAgents

Awards won by Lawson

Individual Branch Awards


Plymouth
6 Mannamead Road, Plymouth PL4 7AA
(345)
Woolwell
3-5 Woolwell Crescent, Plymouth PL6 7RB
(333)


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