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    Marcus
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    Marco
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    Emma Luckett
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    Oliver Rooney
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    Graham Veitch
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Properties for sale
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May 12,2016
Minithumbdown
By:
May 12,2016
1 people found
this helpful
days before we were due to exchange finally got a 2nd viewing. Staff followed us behide like we were thefts. they don't know anything about property law so make sure you get a local qualified solicitor and not the one they recommend (Peter gets a commission) because they are licensed conveyancers (not qualified staff). they placed me on hold many times for up to 20 mins! a very poor service....
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What agent could do to change your mind?
don't know
Comment on agent fees
don't know
Was this helpful? Yes
Feb 26,2016
Minithumbup
By:
Feb 26,2016
0 people found
this helpful
Graham Veitch was our agent and from start to finish was always very helpful, professional, courteous and friendly. Through no fault of Graham's, the sale of the property was a long and difficult one, due to inefficient solicitors and a complicated lease.I would not recommend Premier Property Services! Graham Veitch handled the complex situation very well and was relentless and communicative throughout. I would have no hesitation in recommended Graham as your agent, alongside the team at Lawe...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 28,2015
Minithumbdown
By:
Nov 28,2015
1 people found
this helpful
Terrible service. The agent didn't even bother to show up to the property and if you try and call their branch you get diverted to property management. Word of advice: learn how to communicate at the first point of contact with your prospective clients....
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By: Peter Lawrence
Nov 30, 2015
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Dear Karolina, I have left you a message this morning regarding you review, I have reviewed the appointment times and see that we was at the property at the time when the appointment was booked in for as we had in the region of 10 viewings for the open house on that day and time. you appointment was booked in for Saturday 28th November 2015 at 1.30pm, We was at the property from 1pm till 2.45pm. Please can you contact me so we can arrange another viewing for you, Kind regards Peter Lawrence....
Aug 26,2014
Minithumbup
By:
Aug 26,2014
0 people found
this helpful
Emma Luckett was my Move Manager and was fantastic from start to finish ยขรขโ€šยฌรขโ‚ฌล“ she managed all aspects of the process (solicitor, buyer, seller, agent) and constantly kept me up to date with different stages. Emma literally took full responsibility and was engaged to the point where she also managed my sale ยขรขโ€šยฌรขโ‚ฌล“ which I should add was the responsibility of my estate agency and not Lawrence Rand I would not hesitate to recommend Emma or Lawrence Rand to anyone looking and ...
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Aug 15,2014
Minithumbup
By:
Aug 15,2014
1 people found
this helpful
Right from the initial contact with the branch our sale was handled very professionally. Olly viewed the property and took photos for the sales literature and a day of viewings was arrange quickly at our request. Once an offer was accepted Emma took over managing the move. She was relentless at ensuring all parties were kept in contact to ensure that we didn't lose our purchase. We can not thank her enough for this. We were kept fully informed at all times. Throughout the process the whole ...
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By: Peter Lawrence
Aug 18, 2014
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Dear Mr & Mrs H Many thanks for your feedback this means a lot to the team. Kind Regards Peter Lawrence....
Aug 10,2014
Minithumbup
By:
Aug 10,2014
3 people found
this helpful
What can I say? Truly Rolls Royce service from beginning to end. From first meeting Oliver, who marketed and sold the property, right through to Emma, who dealt with the move - as the property I was buying was also with Lawrence Rand - they were professional, helpful, incredibly friendly and incredibly stoical! Emma stands out as an amazing negotiator and calming influence - all the while retaining a sense of humor - as problems, totally out of their control, were tackled with amazing grace, ...
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Comment on agent fees
The earn\'t EVERY penny!
Was this helpful? Yes
By: Peter lawrence
Aug 10, 2014
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Many thanks for your kind words, this means a lot to all at lawrence rand. We all look forward to completion date with the champagne to celebrate with you and by the way this is on us.....
Aug 05,2014
Minithumbup
By:
Aug 05,2014
1 people found
this helpful
Emma was my Move Manager and was always on the ball, chasing all parties whenever it was needed (solicitor, buyer, seller, agent) and continually pushing things along to ensure the process kept moving. I'm sure she has many clients at any one time, but she made me feel like I was her only client, always responding to queries immediately, and following up every issue that was thrown at her, always with a friendly disposition. She really made me feel valued, and her personal touch is a real...
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Jun 03,2014
Minithumbdown
By:
Jun 03,2014
0 people found
this helpful
A terrible experience rather like bad dentistry. A dragged out process starting with upsetting my Tenant and then only updates when you hear nothing For weeks then have to chase them. Avoid...
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What agent could do to change your mind?
Not considered value for money with stress and agro caused by this agent
Was this helpful? Yes
By: Peter Lawrence
Jun 30, 2014
View all comments (5)
Dear Neill I would like to say congratulations on the exchange of contracts on the 27th June 2014. From when a contract was issued to exchange of contracts in total this was 9 weeks and 1 day. We all at Lawrence Rand which you all the best in your new home. If there is anything you need in the future please feel free to contact us Kind regards Peter Lawrence....



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192-194 Field End Road, Pinner HA5 1RF
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106 Victoria Road, Ruislip HA4 0AL
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