Lauristons
4.4/5, 519 reviews
91% recommended
89% sales valuation accuracy
94% sales fee satisfaction
88% lettings valuation accuracy
77% lettings fee satisfaction
Lauristons Estate Agents have been established since 1994, offering a comprehensive range of property services to the local communities in Wimbledon, Putney, Balham, Kennington and Battersea including Residential Sales and Lettings, Property Management, Block Management, New Homes Sales, Land & Development, Financial Services, Conveyancing Services, Surveys and Corporate Relocation. Throughout that time ... show more Lauristons Estate Agents have been established since 1994, offering a comprehensive range of property services to the local communities in Wimbledon, Putney, Balham, Kennington and Battersea including Residential Sales and Lettings, Property Management, Block Management, New Homes Sales, Land & Development, Financial Services, Conveyancing Services, Surveys and Corporate Relocation. Throughout that time we have always been passionate about the added value we offer to our customers and clients in achieving their ambitions and the importance of our responsibilities and commitments as we move people. - See more at: http://www.lauristons.com/#sthash.FfynqUE5.dpuf

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 89% 94% £230,000 £1,900,000
Lettings 88% 77% £550 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
111 3 156 30 89 6 73 2 41 8
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Brilliant support from Alex F...”

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Jul 21,2019
Minithumbup
By: 'Charlotte Trefusis'
Jul 21,2019
0 people found
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Alex F at HQ is brilliant - she made the whole process of moving so much easier than it could have been. I am honestly so grateful for her support and have been very impressed. Highly recommend working with Alex on any move!...
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“Alexandra rocks...”

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Jul 01,2019
Minithumbup
By: 'amanda benstead'
Jul 01,2019
0 people found
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I've been letting my flat through Lauristons for about 15 years and have been generally satisfied with the service but in recent months they have been absolutely amazing. We've had a really nasty experience with a trouble-making, rude and unreasonable tenant and Alexandra managed it brilliantly. ...
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“Unethical and dishonest...”

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May 10,2019
Minithumbdown
By: 'Aquila'
May 10,2019
0 people found
this helpful
They never sent you a check-out inventory report and just steal £1400 from you for no reason, no evidence. They have promised we don't need to pay cleaning fee at the end of tenancy because it was not cleaned at all before we moved in. Their ...
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Comment on agent fees
Bad. I would rather donate all the money I paid them to charity and not to them. They didn't do their jobs and just keep lying I have spent hundreds of hours to ask them to remove landlord's personal stuff and dangerous furniture that could severely harm my 1 year old baby.
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“Good customer service...”

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Apr 24,2019
Minithumbup
By: 'Matilda'
Apr 24,2019
0 people found
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We recently rented a 1 bed flat in Putney through Lauristons and were really happy with all the help we got from Lauren Green, she was always prompt in email responses and helped us through the process with kindness....
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Comment on agent fees
Fees are slightly high but so are all agency fees.
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“Excellent advice service...”

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Apr 12,2019
Minithumbup
By: 'G Quashie'
Apr 12,2019
0 people found
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I highly recommend Steve English at Lauristons Wandsworth office. His excellent property knowledge and efficiency in arranging a valuation of my house made it easy to prepare it for new rental tenants....
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Comment on agent fees
Good
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“Terrible Service...”

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Mar 07,2019
Minithumbdown
By: 'Peppe'
Mar 07,2019
2 people found
this helpful
Can I select zero? Unfortunately I have to register another terrible experience with an estate agency. The level of the service we have received has been embarrassing and incredibly poor, and when there are so much money involved plus the fees they charge, this is ...
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“Service above and beyond...”

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Nov 19,2018
Minithumbup
By: 'TimR'
Nov 19,2018
0 people found
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I recently sold my flat through Nick Scott at Lauristons in Putney Fantastic service that went well above and beyond what could be expected. It was only because of Nick's work that the sale went through. Things got complicated as my buyer needed various permissions ...
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Comment on agent fees
Standard rate - quite a lot of money, but real professional service managing a complicated process
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“Poor customer service...”

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Oct 30,2018
Minithumbdown
By: 'Would not reccomend'
Oct 30,2018
1 people found
this helpful
I am extremely disappointed with the way Lauristons have treated me from start to finish. I was allocated a Negotiator who left mid way through our process and we were not informed of this so proceeded to contact them with no response. Our second Negotiator ...
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Comment on agent fees
bad
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“Scumbags...”

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Aug 07,2018
Minithumbdown
By: 'James P'
Aug 07,2018
2 people found
this helpful
They were not up-front and honest about their fees with us. After having lived in the flat, we were told that we had to pay over £500 for the renewal of the contract. Throughout the tenancy we were good tenants. We left the flat spotless, paid ...
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Comment on agent fees
Extortionate. They will keep charging and charging you for even the smallest things.
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By: james ticker
Sep 20, 2018
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Absolutely useless agency. I have emailed literally every department, multiple times and am still yet to get a response. They have been holding my deposit well past the 10 days they legally can and don't even have the common courtesy to tell us why. Avoid at all costs. ...

“Putting tenant's (baby) life in danger...”

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Jul 31,2018
Minithumbdown
By: 'YC'
Jul 31,2018
2 people found
this helpful
We live in a 2-beds flat with our little baby girl who is 10 months old. We have moved in this flat this April. We have been complaining about a HUGE Wardrobe full of books and landlord's personal stuff that belongs to Landlord. Before we moved ...
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Comment on agent fees
Terrible service and unethical agent. They shouldn't be charging agent's fee as they are violating my right as tenants.
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By: Paul
Apr 10, 2019
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Hi, I'm considering to rent with this agency. After a quick research, I came across your review. I'm interested in getting more info regarding the way this agency manages properties. Please, send me an email at paul72bay@gmail.com. Thank you, Paul. ...

“Very helpful and professional...”

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Jun 28,2018
Minithumbup
By: 'Cristina'
Jun 28,2018
1 people found
this helpful
Excellent Service ! Very professional, helpful and friendly. Thanks Tamas ( Kennington branch) for your help in renting our property, you made the whole process so easy and stress free, I really appreciate the time you took to explain the whole process and answer all our questions....
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Comment on agent fees
Good
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“Professional and helpful...”

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Jun 12,2018
Minithumbup
By: 'Dan'
Jun 12,2018
0 people found
this helpful
Really friendly and professional guys. Did everything they could to help us out! Questions were answered quickly and all contact was dealt with efficiently...
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“Very Good!...”

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Apr 16,2018
Minithumbup
By: 'Mosky'
Apr 16,2018
0 people found
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Very good letting agency. They are really close to you to help you finding the right flat and the agents are very nice and polite. Alex is a great one! would recommend!...
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“Worst letting agency in London. Having lived in London for 4 ......”

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Mar 02,2018
Minithumbdown
By: 'Jessica'
Mar 02,2018
3 people found
this helpful
Worst letting agency in London. Having lived in London for 4 years, I'm accustomed to the processes, procedures and policies of London letting agencies. Yet Laursitons' Wimbledon Office went out of their way to demonstrate their incompetency. The whole process from start to finish was made ...
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Comment on agent fees
Higher than average Be aware of the professional clean charge before you sign your contract Moving in and check out fees are the highest I've ever paid, even since moving out of the flat. £60 charge to provide a reference to a new letting agency.
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“The worst letting agency I have ever come across. If ......”

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Jan 31,2018
Minithumbdown
By: 'Hanna'
Jan 31,2018
5 people found
this helpful
The worst letting agency I have ever come across. If you are looking for a professional, efficient, understanding and helpful letting agency, then Lauristons is not the letting agency for you and may I advice you to run the other way.. far far away. James' ...
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“This agancy failed to release your deposit on time and ......”

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Dec 28,2017
Minithumbdown
By: 'Sesame resident'
Dec 28,2017
2 people found
this helpful
This agancy failed to release your deposit on time and made up charges totalling over £200. They failed to response to our TDS inquiry and their correspondence with us in unprofessional. Try to avoid this agent....
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Comment on agent fees
Super high.
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“Excellent service, helpful and friendly team, especially our main agent ......”

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Dec 05,2017
Minithumbup
By: 'IL'
Dec 05,2017
0 people found
this helpful
Excellent service, helpful and friendly team, especially our main agent Chuk. Lauristons marketed our property well, and helped us secure a good offer in under a week of our property going on the market. They were really helpful with great communication throughout the following process ...
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Comment on agent fees
In line with everyone else’s.
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“Great agency, I found them to be the right balance ......”

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Nov 22,2017
Minithumbup
By: 'Roxana Tomita'
Nov 22,2017
0 people found
this helpful
Great agency, I found them to be the right balance between a large enough agency, able to drive in a lot of viewings and ensure a good offer, and a small enough agency with a local feel, that treated us with deference and promptitude, not ...
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Comment on agent fees
I found the fees to be acceptable, in the mid-range of our searches and the service was great so we are happy with it.
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“James replied promptly to my online request and was more ......”

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Nov 06,2017
Minithumbup
By: 'Katherine'
Nov 06,2017
0 people found
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James replied promptly to my online request and was more than understanding when a busy schedule only allowed for an email exchange rather than calls. He took the time to know my search requirements and put together a very good viewing schedule with his colleague ...
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Comment on agent fees
N/A
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“Would give 0 if possible for customer service. Rude and defensive ......”

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Oct 24,2017
Minithumbdown
By: 'Alf'
Oct 24,2017
2 people found
this helpful
Would give 0 if possible for customer service. Rude and defensive when told property was being withdrawn. No guidance or consideration of the customers needs. Said they call 200 customers a day no one did anything in the 30 minutes we were sitting in the office...
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Comment on agent fees
Fees were high considering the effort put in.
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By: Darren Baker
Oct 26, 2017
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Dear Alf, I was disappointed to read your review and have attempted to investigate further. However; we have no record of an Alf or Alfred as a vendor at our Wimbledon office at any point in the last 12 months. If you would like to contact me directly with more information so that I may investigate further and reply fully, I can be reached via darren.baker@lauristons.com ...

“Great management of our tenancy and convenient processing of all ......”

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Sep 28,2017
Minithumbup
By: 'Tanya and Keshav'
Sep 28,2017
0 people found
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Great management of our tenancy and convenient processing of all documentation. Georgina paid particular attention to our needs and made the entire process simple to navigate for us. She paid particular attention to our views and was very accommodating to our needs. Thanks a ton ...
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Comment on agent fees
Transparent with no hidden fees and appropriate costs which were made aware to us from the start.
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“Great service from Chuk Agudosi. I am not sure we ......”

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Sep 20,2017
Minithumbup
By: 'DB'
Sep 20,2017
0 people found
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Great service from Chuk Agudosi. I am not sure we would have got there without his expertise and can do attitude....
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Comment on agent fees
Fair fees for a lot of work
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“Well where do I start? After having numerous problems with ......”

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Sep 15,2017
Minithumbup
By: 'Callum Ross'
Sep 15,2017
0 people found
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Well where do I start? After having numerous problems with letting agents in the past I was blown away by the service I received here. Lewis was professional, helpful, personable, polite and attentive towards me (despite me being ever so pedantic!). Will definitely be recommending ...
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“I am a solicitor from the far-east. My wife and ......”

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Sep 11,2017
Minithumbup
By: 'T.K. Lee'
Sep 11,2017
0 people found
this helpful
I am a solicitor from the far-east. My wife and I recently completed a new flat purchase in S. Wimbledon through Lauriston under the care of Jonathan Roberts. To me, Lauriston is as good as Jonathan is good; and Jonathan is beyond good. He goes ...
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Comment on agent fees
Reasonable.
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“Estate Agents tend to have a stereo type which in ......”

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Sep 06,2017
Minithumbup
By: 'Deise'
Sep 06,2017
0 people found
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Estate Agents tend to have a stereo type which in the main can have a hint of truth to it, but this is not the case with Lauristons in Wimbeldon who not only "talk the talk" but "walk the walk. In a technology driven era ...
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Comment on agent fees
It was competitive
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“I am very happy to recommend both James and Chuk ......”

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Aug 31,2017
Minithumbup
By: 'Brian H'
Aug 31,2017
0 people found
this helpful
I am very happy to recommend both James and Chuk based on their management of the Sale of my property. Both are extremely professional, and were contactable at all times. A realistic value was put on the property, and once a buyer was identified they ...
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Comment on agent fees
The Agent fees were very fair.
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“Great experience overall, great dynamism, courtesy and willingness to help ......”

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Aug 08,2017
Minithumbup
By: 'M&V'
Aug 08,2017
0 people found
this helpful
Great experience overall, great dynamism, courtesy and willingness to help from Georgina. She understood what we were looking for. She has been quick and efficient to reply to us. She has helped us to make the best offer while also keeping in mind the landlord. ...
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Comment on agent fees
Great experience overall, great dynamism and willingness to help. A member of staff who understand the requirements.
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“Alexander Kovach and Jean-Claude De Abreu have demonstrated a very ......”

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Aug 08,2017
Minithumbup
By: 'Zoe Z'
Aug 08,2017
0 people found
this helpful
Alexander Kovach and Jean-Claude De Abreu have demonstrated a very high level of professionalism and understanding of tenants needs. I have been renting in London for over 16 years and dealt with numerous estate agents. This time around my search was particularly difficult. Prior to contacting ...
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Comment on agent fees
Standard
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“I had a great experience with Lauristons. In particular James ......”

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Aug 06,2017
Minithumbup
By: 'KIimt'
Aug 06,2017
0 people found
this helpful
I had a great experience with Lauristons. In particular James is very professional and kept me informed all the way. I felt the service was personalised I did not feel I was just 'another buyer and another property' on a queue. I definitely recommend Lauristons, ...
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Comment on agent fees
good fees
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“I have been using letting agencies for 35 years , the service ......”

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Aug 05,2017
Minithumbup
By: 'Fifth Element Properties'
Aug 05,2017
0 people found
this helpful
I have been using letting agencies for 35 years , the service I have received from Jean-Claude is the most superior service I have received. The property was rented within 5 days by his colleague Alex. from then on Jean-Claude took care of everything in a very professional ...
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Comment on agent fees
The letting fees are very reasonable
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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No procedure set.
Last updated at 1:09 PM 15/01/2016 by Matthew Payne

Awards won by Lauristons

Individual Branch Awards

London, SW19

London, SE11


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