Laurent Residential
5/5, 49 reviews
96% recommended
100% sales valuation accuracy
90% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction
Every business has its own story - Ours began more than 25 years ago and our ethos remains the same today – a personal commitment to provide an individual service to our Clients and their property built on sincerity and trust.We are an independent property company which allows us to combine ... show more Every business has its own story - Ours began more than 25 years ago and our ethos remains the same today – a personal commitment to provide an individual service to our Clients and their property built on sincerity and trust.

We are an independent property company which allows us to combine our passion for property with a highly personalised and efficient service.

Our knowledge, experience, enthusiasm and commitment ensures that our focus is on our clients and ensuring their best interests are well served, providing them with the support and attention that is required throughout their property transaction.

Our independence allows us the flexibility to adapt our service to suit individual clients’ needs

We put the individual needs of each Client and their property first.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Latest Reviews View all Reviews 49
Featured Review
a
reviewed by 'Chris Clark'
“Toby sold our house in SW18 on Franche Court Road in June 2018, I was recomended by a collegue at work ......”
Featured Review
a
reviewed by 'Teresa V.'
“The team at Laurent Residential has managed our tenancy in the same property for 11 years. During this period they have ......”
Featured Review
a
reviewed by 'Richard Hartley'
“Laurent Residential have been managing agents for our London properties for many years during which time we have always found ......”
Featured Review
a
reviewed by 'R H WIlkinson'
“Toby was excellent all the way through. Clear effective communication, led the negotiation process fantastically so everyone was in the ......”
Featured Review
a
reviewed by 'Arturo'
“When we met the team of Laurent Residential we had a very good feeling about them. They were not pushing ......”
8th Jan 2020
reviewed by 'Ben'
“We were introduced to Laurent Residential in 2017 following a viewing for a property with one of their agents (Toby Leek) ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 90% £665,000 £1,315,000
Lettings 100% 97% £1,500 £6,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
19 0 16 0 7 1 4 1 1 0
Areas covered
  • SW13
  • Barnes
  • SW14
  • Mortlake
  • SW15
  • Putney
Address

1a Barnes High Street
Barnes,London
Greater London
SW13 9LB
0208 876 4466

Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   14 to Rent   4
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Featured Review
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“Toby sold our house in SW18 on Franche Court Road ......”

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Jul 23,2019
Minithumbup
By: 'Chris Clark'
Jul 23,2019
0 people found
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Toby sold our house in SW18 on Franche Court Road in June 2018, I was recomended by a collegue at work to use Laurent Residential in Barnes after little success with other agents in Earlsfield. At first I was sceptical as they were not in the ...
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Featured Review
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“The team at Laurent Residential has managed our tenancy in ......”

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Jul 23,2019
Minithumbup
By: 'Teresa V.'
Jul 23,2019
0 people found
this helpful
The team at Laurent Residential has managed our tenancy in the same property for 11 years. During this period they have dealt with any requests or issues with the house in a very professional but at the same time friendly and helpful manner. They have helped ...
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Featured Review
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“Laurent Residential have been managing agents......”

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Jul 23,2019
Minithumbup
By: 'Richard Hartley'
Jul 23,2019
0 people found
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Laurent Residential have been managing agents for our London properties for many years during which time we have always found them to be extremely efficient. Our void periods have been minimal and the rents achieved have exceeded our expectations. They know the local market very ...
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Featured Review
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“Excellent...”

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Jul 29,2019
Minithumbup
By: 'R H WIlkinson'
Jul 29,2019
0 people found
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Toby was excellent all the way through. Clear effective communication, led the negotiation process fantastically so everyone was in the loop and the whole process ran smoothly. Dealt particularly well with a situation in which my sale fell through, leading to difficulty with my onward ...
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Featured Review
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“Friendly and local with excellent service...”

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Jul 23,2019
Minithumbup
By: 'Arturo'
Jul 23,2019
0 people found
this helpful
When we met the team of Laurent Residential we had a very good feeling about them. They were not pushing at all and they knew the area and the neighbors very well. They introduced us to them and we immediately fell in love with the ...
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“We were introduced to Laurent Residential in ......”

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Jan 08,2020
Minithumbup
By: 'Ben'
Jan 08,2020
0 people found
this helpful
We were introduced to Laurent Residential in 2017 following a viewing for a property with one of their agents (Toby Leek) and were very impressed with his friendly approach and professionalism. Following this positive experience, we chose to sell our property with Laurent, especially as they ...
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“We have been using Lal and the team for sever......”

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Dec 23,2019
Minithumbup
By: 'Michael Comley'
Dec 23,2019
0 people found
this helpful
We have been using Lal and the team for several years. Can only say that they are 100% professional and look after both us and our tenants to our satisfaction....
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“Excellent!!!!...”

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Nov 05,2019
Minithumbup
By: 'Nadia St-Georges'
Nov 05,2019
0 people found
this helpful
We had a wonderful service with this agents office. I wont forget how lovely ALL the staff was. SO helpful and polite with our requests and felt respect with our needs. I am grateful that our family found a place to live in Barnes and ...
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“Letting agent reference....”

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Nov 05,2019
Minithumbup
By: 'Chris Mattocks'
Nov 05,2019
0 people found
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Excellent. I have been using Laurent now for some years. They are helpful and professional both with me and with my tenants....
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“Fantastic...”

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Oct 28,2019
Minithumbup
By: 'Mitesh'
Oct 28,2019
0 people found
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The team were fantastic. We have rented from them twice and they were the only agents to go out of their way on numerous occasions. We asked if they could find a property for our family to move into within a week and they did! ...
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“The whole team have provided a very professio......”

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Oct 17,2019
Minithumbup
By: 'Sarah Gould'
Oct 17,2019
0 people found
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The whole team have provided a very professional and friendly service throughout my tenancy. Nothing has been too much trouble....
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“Attention to detail: so important. We had p......”

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Oct 14,2019
Minithumbup
By: 'Virginia Eastman'
Oct 14,2019
0 people found
this helpful
Attention to detail: so important. We had previously been let down terribly by one of the more commercially competitive agents who had not looked after our tenants terribly well. With Lal and her team on the case, I can now sleep at night. They are ...
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“My family moved overseas in 2000 and we kept ......”

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Oct 11,2019
Minithumbup
By: 'Rory Jeffes'
Oct 11,2019
0 people found
this helpful
My family moved overseas in 2000 and we kept our house in London. Laurent has been looking after the renting of the property ever since and managing it for us. It has been consistently let with very few unlet periods. Inevitably over that time issues have ...
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“excellent letting agents, prompt to respond a......”

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Oct 11,2019
Minithumbup
By: 'nickie bailey'
Oct 11,2019
0 people found
this helpful
excellent letting agents, prompt to respond and great at communication. I have been a tenant for 4 years in the same property and their attention to detail and customer service has not waivered...
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“Small but very professional agency. As a tena......”

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Oct 10,2019
Minithumbup
By: 'Johan Hallsten'
Oct 10,2019
0 people found
this helpful
Small but very professional agency. As a tenant you feel that they always do their best to solve problems that might turn up as quick as possible. Highly recommended....
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“Staff are friendly and professional. Laurent......”

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Oct 10,2019
Minithumbup
By: 'Ian Rolland'
Oct 10,2019
0 people found
this helpful
Staff are friendly and professional. Laurent have established and maintained good relationships with tenants. They are always pro-active in dealing with issues when they arise....
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“Great service...”

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Oct 10,2019
Minithumbup
By: 'Nikita Ingratta'
Oct 10,2019
0 people found
this helpful
We have worked with Lal and Julia. Lal was extremely helpful at the start of the tenancy as we had to move very quickly. The communication and processing of the paperwork was done very efficiently. We also receive regular communication on any maintenance; and Laurent ...
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“Great staff and never any problems.Convenien......”

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Oct 10,2019
Minithumbup
By: 'Peter'
Oct 10,2019
0 people found
this helpful
Great staff and never any problems. Convenient to have them close by in the village, especially when I lock myself out ......
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“Always highly professional and thoughtful - t......”

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Oct 10,2019
Minithumbup
By: 'C Hancock'
Oct 10,2019
0 people found
this helpful
Always highly professional and thoughtful - they go the extra mile mile in ensuring a property looks as good as it can and that all the little jobs get attended to.- and small enough to ensure that personal touch....
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“A thoroughly professional Estate Agency who h......”

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Oct 10,2019
Minithumbup
By: 'Chris Chatterley'
Oct 10,2019
0 people found
this helpful
A thoroughly professional Estate Agency who have proven to be totally reliable. Their common sense approach/advice (to both the tenants and to us as landlords) has been much appreciated - and acted on. Laurent Residential can be relied upon!...
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“Laurent Residential have been managing our pr......”

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Oct 10,2019
Minithumbup
By: 'NS'
Oct 10,2019
0 people found
this helpful
Laurent Residential have been managing our properties for years and I wouldn't want to deal with any other agency. I have had experience with other estate agents and nothing compares to the service you get with Laurent Residential. They understand their profession and are good ...
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“Sale of Property through Toby at Laurent Resi......”

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Sep 30,2019
Minithumbup
By: 'Julian Ball'
Sep 30,2019
0 people found
this helpful
Sale of Property through Toby at Laurent Residential: I've both purchased and sold a property through Laurent Residential. Throughout the process their service has been pretty impeccable. We tasked Toby at LR with selling our property in pretty uncertain times. He diligently pursued potential buyers ...
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“Laurent Residential are experienced, responsi......”

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Sep 30,2019
Minithumbup
By: 'Virginia Creer'
Sep 30,2019
0 people found
this helpful
Laurent Residential are experienced, responsive, sensitive, and knowledgeable. It has been such a relief to find them. Their local knowledge is not just of properties in the area, but of people and services. They “get” their landlords. They “get” Barnes....
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“Perfect Service...”

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Sep 29,2019
Minithumbup
By: 'Timothy Michael Thomas'
Sep 29,2019
0 people found
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I have had well over twenty years service from Laurent Residential. They provide a personal and accessible service, always quick to help and to respond promptly and reliably, and their tenant selection process has been painstaking with infallible results....
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“A great letting agency in Barnes...”

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Sep 28,2019
Minithumbup
By: 'Sarah Langman'
Sep 28,2019
0 people found
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Laurent Residential has provided excellent service with a small team overseen by the experienced Lal Laurent. We have been very happy with their efficiency, which has meant that we have had good tenants continuously throughout the letting period....
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“Helpful, always attentive. Staff available an......”

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Sep 28,2019
Minithumbup
By: 'Consuelo Saavedra'
Sep 28,2019
0 people found
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Helpful, always attentive. Staff available any time. We have rented 2 houses with them and the experience has been excelent...
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“Lal and the team at Laurent Residential are a......”

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Sep 28,2019
Minithumbup
By: 'Steve Robson'
Sep 28,2019
0 people found
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Lal and the team at Laurent Residential are a first rate property management company and sales and lettings agency. I’ve worked with them for many years now and am very happy with the stress free service they provide myself as a landlord and the ...
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“Laurent Residential offers a boutique service......”

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Sep 27,2019
Minithumbup
By: 'Ipek Kasaroglu'
Sep 27,2019
0 people found
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Laurent Residential offers a boutique service to clients. They are a lot different than conventional agents with a dozen of branches. We, as tenants, have been working with them for almost 3 years. Marion has always been very helpful and kind to us....
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“We have used Lal before and have had a very e......”

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Sep 27,2019
Minithumbup
By: 'Steph Norrish'
Sep 27,2019
0 people found
this helpful
We have used Lal before and have had a very efficient service and this time we had the same experience. All the staff were very helpful and the whole process was very straightforward ....
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“THE BEST IN BARNES! Used Laurent Residential ......”

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Sep 27,2019
Minithumbup
By: 'Simon M'
Sep 27,2019
0 people found
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THE BEST IN BARNES! Used Laurent Residential to manage a number of properties for many years. Faultless in every way....
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“A superb Lettings & Sales Agency...”

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Sep 05,2019
Minithumbup
By: 'Hilary Hoolahan'
Sep 05,2019
0 people found
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I initially came across Laurent Residential in 2005 when my family and I rented a house from them for a year. I was so impressed with everything they did - they were hugely professional , very approachable and if we ever needed the slightest help on anything, ...
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“Excellent service...”

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Sep 04,2019
Minithumbup
By: 'JF'
Sep 04,2019
0 people found
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I sold my house in Barnes through Laurent Residential. Lal and Toby could not have offered a better and more professional service. They are so thorough and trustworthy and I could not recommend them highly enough....
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“Professional and helpful Service...”

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Sep 03,2019
Minithumbup
By: 'James Almond'
Sep 03,2019
0 people found
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Toby at Laurent was professional and helpful throughout our sales process. He was realistic about pricing and managed to get genuine interested buyer through the door which led to competitive bidding and a fast successful sale at asking price. Toby and Laurent team then managed ...
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“Very good and caring service. Genuine local k......”

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Sep 03,2019
Minithumbup
By: 'C Jess'
Sep 03,2019
0 people found
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Very good and caring service. Genuine local knowledge. Bought and sold through them. Can highly recommend this small boutique agent...
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“Great service from Toby Leek. He responded im......”

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Aug 31,2019
Minithumbdown
By: 'Judy Luddington'
Aug 31,2019
0 people found
this helpful
Great service from Toby Leek. He responded immediately to my call for a viewing and was available at short notice to show my husband and builder the flat. The whole process of buying the property was very smooth thanks to his expertise and knowledge....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Laurent Residential

Individual Branch Awards

London, SW13


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